11/22/23, 8:34 AM Programming a Part Time Voicemail Attendant on the NEC SL2100 and SL1100 – Welcome to the Midwest

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Programming a Part Time
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SL2100 and SL1100 Access Control 2

Allworx 48
Digital Watchdog 16
This Tech Tip demonstrates how to make all phones ring, then overflow and
be answered by the Part Time InMail Auto-Attendant, 24 hours a day, 7 days General Telephone Posts 2
a week. This tip applies to the NEC SL2100 and NEC SL1100 Phone
NEC 17
Systems.
NEC DS/DSX FAQ 10
NEC Inmail 2
Get Connected NEC IPK FAQ 1
NEC IPKII FAQ 2
This Tech Tip requires access to the phone system using NEC PCPro
NEC SL1100 1
Programming Software. To download the latest version of PCPro or for
NEC SL2100 73
instructions on how to connect your computer to the phone system, please
read the following: How to Connect to the NEC SL2100 or SL1100 Phone NEC SV8100 FAQ 27
System for Programming. NEC SV8100 System
Programming 8
NEC SV9100 19
Programming Steps NEC SV9300 FAQ 19
NEC UM8000 Voicemail 11
1. Go to Program 22-02: Incoming Call Trunk Setup.
Nortel FAQ 32
2. Make sure that all Trunks are set to “Normal” in Mode 1 Paxton 1
Why? So we can create a ring group that will answer before the Part Time PDK 2
InMail Attendant will pick up.
Siemens FAQs 15
Video Surveillance 3
3. Go to Program 22-05: Incoming Trunk Ring Group Assignment
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4. Make sure that all Trunks have a value of “1” in Mode 1 Midwest Technology
Why? The 1 represents Ring Group 1, meaning that in Mode 1 (Day Mode), Services
all trunks will ring Ring Group 1, before being picked up by the Part Time
InMail Attendant.

5. Go to Program 22-04: Incoming Ring Group Extension Assignment

6. Enter the desired extension numbers to assign them to Incoming Ring

Group 1. These are the extensions that will ring.

7. Go to Program 22-01: Incoming Call System Options to change the

amount of time that the phones will ring before the Part Time Attendant picks
up the call.

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11/22/23, 8:34 AM Programming a Part Time Voicemail Attendant on the NEC SL2100 and SL1100 – Welcome to the Midwest Technology Knowledg…

8. In Program 22-01-04: Normal DIL Incoming Call No Answer Time enter

the number of seconds the phones should ring.
Note: 1 ring is equivalent to 4 seconds. We recommend entering 20
seconds.

9. Go to Program 22-08: DIL/IRG No Answer Destination

10. Enter the value “102” in the Mode 1 field, for all trunks.
Why? Because after the DIL Incoming Call No Answer Time (20 seconds) is
reached, the call will be sent to 102.
Note: 102 is not an actual extension number or to be confused with
extension 102 on the system. 102 which is mainly used in programs 22-
05 and 22-08 is the Incoming Ring Group for the Voicemail Ports.

11. Go to Program 47-12: InMail Answer Schedule

12. In Answer Table 1, enter the following values in Schedule 1:

Schedule Type: Range of Days
Answer Mailbox Type: Routing
Answer Mailbox Number: 1
Scheduled Day of Week: Sunday
Scheduled Range of Days Start: Monday
Scheduled Range of Days End: Friday
Scheduled Date: 00/00

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Scheduled Starting Time: 08:30

Scheduled Ending Time: 17:00
These values can be edited to match the company’s schedule.

13. Go to Program 47-11: InMail Answer Table Options.

14. In Answer Table 1, set the value of Default Mailbox Number field to “1”.
Why? By changing the Default Mailbox Number to Routing Mailbox 1, the
phone system will now answer calls outside of the hours defined in 47-12.
This is what creates the 24 hours a day, 7 days a week application.

15. Apply and upload your changes

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