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12 Using Conversation Cards to Enhance Turn-Taking Fluency

Adam Garnica
Tokyo International University

Ramon Mislang
Tokyo International University

The purpose of this research study is to investigate how turn-taking strategy cards influence English

conversations for EFL students at Tokyo International University. Turn-taking strategies are necessary for

helping EFL students perform competently in English conversation. In our research, we piloted a system

that assists students with turn-taking strategies through a card system. This card system acts as an

assistive device that helps students practice turn-taking strategies, leading to turn-taking habits. We used

a pretest posttest design to record the word count, total conversation time, and uses of each turn-taking

strategy. Data collected was used to measure the efficacy of the training utilizing the turn-taking strategy

cards by comparing the pretest and posttest results. Students also produced transcripts of their

conversations and completed analysis of their conversations. Research results will help to advance future

teaching approaches in encouraging greater depth of conversation among EFL learners by using specific

turn-taking strategies.

本研究の目的は、ターンテイキング(話者交替)戦略カードが東京国際大学の EFL 学生の英会話に与え

る影響の調査である。EFL 学生にとって、英会話の上達のためにはターンテイキング戦略が欠かせない。

本研究では、カードを使用した支援システムを試験的に実施した。このカードシステムは、当戦略の実

践に役立つツールとして機能し、受講者がターンテイキングの習慣を身につけることにつながる。我々

は事前事後テストを実施し、単語数、会話の合計時間、各ターンテイキング戦略の使用を記録した。こ

れらのデータに基づく事前事後テストの結果を比較し、カードを用いたトレーニングの有効性を測定し

た。また、受講生は会話のトランスクリプトを作成し、それぞれの会話を分析した。本研究の結果は、

具体的なターンテイキング戦略の使用により EFL 学習者同士のより深い会話を促進するための、今後の

教育的アプローチを推進する上での助けとなるだろう。

classroom. The effort to expand English curriculum is

Introduction aimed at improving oral communication standards among


The push for nurturing more internationally classrooms in Japan. However, oral communication
minded citizens in Japan has influenced classrooms to standards and assessments seem to differ between
increase exposure to English at all levels of education. curricula. One reason is that speaking tasks vary from one
Going beyond grammar translation style instruction, classroom to another. For example, although
classrooms have been trying to integrate more presentations may be a core speaking task in one class,
communicative style instruction. Textbooks have also a skit performance or scripted dialogues may be the core
gone through changes by incorporating an integrated speaking task in a different class. While a framework that
skills approach to align with pedagogical trends in the caters to the specific needs of each student cohort as well

The 2019 PanSIG Journal 98


as the pedagogical inclinations of each teaching team can I did not do well on my test. I forgot many of my
strengthen language programs, sustained opportunities vocabulary words so I couldn’t understand the
for building communicative competence in oral questions.
communication appears to be lacking in many
Conversations rely on a need for progressivity
classrooms. In other words, while students are able to
(Stivers and Robinson, 2006), with questions being a key
perform a monologue type of speaking task such as a
marker in inviting more turns to be taken by an
presentation on Japanese food culture, the same students
interlocutor. Campbell-Larsen (2019) expanded upon this
may find it challenging to sustain a conversation on the
by stating that progressivity can be attained via questions
aforementioned topic. To help learners move beyond
that are interactional in intent. The question is not meant
mastery of linguistic knowledge and monologue types of
to be a simple exchange of information, but rather, “to be
speaking tasks, learners must be exposed to activities
understood as an invitation to provide an expanded
that expose behavioral norms of English conversations.
answer and move the conversation forward” (p. 41).
The purpose of this study was to observe how learning
Meaning, there are certain speech acts with questions
aids could provide a starting point for helping learners
that can cue the interlocutor into that drive for progression.
sustain conversations in English.
Campbell-Larsen noted that one such form commonly
seen in native English speakers is the double question,

Literature Review where one couples questions together to signal their


Performance of speech acts and speech acts intent in conversational exchange versus informational
sets differ in important ways from language to language exchange, the latter of which most Japanese speakers of
(Celce-Murcia, 2008). As a result, problems negotiating or English are more apt to treat all questions as (Campbell-
signaling when a turn has ended or when the floor is open Larsen, 2019). To combat this, the Question/Question
for other interlocutors to take can arise (Young, 2018). card was formed with the intent of alerting students of the
However, turn-taking “is perhaps the least tackled in different intents behind questions, and to give them a
pedagogical materials and classroom instruction, mostly structure for introducing clear and recognizable signals in
because it’s the least understood” (Wong & Waring, their speaking to help aid them in taking more
2010). Therefore, instructional materials are needed to conversationally intentional turns. Examples of
assist learners in understanding how silence and active Question/Question usage could be the following:
listening can contribute to a conversation or interactions
What did you do this weekend? Anything Fun?
flow. Working from this suggestion for classroom practice,
we have developed a conversational card system that
How is your mother doing? Is she still running
brings learner attention to the different ways
often?
conversations progress in English, allowing them to
practice creating more complex, lengthier, and richer Did you do well on the test? How did it go?
conversations.
Expanding on the notion of the inclusion of
The first card is the Answer/Detail card, in which questions in the turn-taking aspect of spoken dialogue,
students add additional information to their turn. This is to there already exists a linguistic similarity between English
encourage students to give fuller, richer answers that give and Japanese. Shigemitsu (2012) noted that asking
their interlocutor more information to interact with when it comprehension questions in Japanese conversation is not
becomes their turn. This also discourages single-word or a commonality, but that the types of questions speakers
single-sentence utterances. Examples of Answer/Detail ask feed into a co-construction format. This plays on the
usage could be the following: notions of cooperation, “because they create the idea
together, or the listener shows curiosity about what the
I went to the shopping mall this weekend. I did
speaker is going to say by inferring what the speaker is
some window shopping but I didn’t buy anything.
going to say” (p. 10). This lays the foundation for the
Question/Answer strategy, which encourages speakers to
My mother is 65 years old. She runs almost
offer a suggestion or recommendation for the answer to
every day. This is why she is so healthy.

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the question they have just posed. Through offering advanced listening and speaking elective, students
helpful suggestions after a question, the card fosters and ranged from first-year to fourth-year students. English
brings attention to this already innate strategy in the Production students in this study were CEFR A1 level
Japanese learners, allowing them to recognize its validity while Advanced Listening and Speaking Students A were
within the English conversation context. Examples of at the CEFR B1 to B2 level. This allowed us to see if both
Question/Answer usage could be the following: low-level speakers and more advanced speakers could
benefit from the conversational strategies. We only used
What did you do this weekend? Did you go to
seven of the 17 students in English Production II and eight
the cinema?
of the 11 students in Listening and Speaking A because
of attendance issues: Those who missed the pretest,
How is your mother doing? Well?
posttest, and more than one card training session were
Did you do well on the test? Did you get an A? excluded from the final data set.

There are moments in which a speaker


concludes a turn and the floor becomes open for Methods
interlocutors to take. However, problems negotiating or Our null hypothesis is that there is not a
signaling when a turn has concluded or when the floor is significant difference between the pretest results and the
open can arise (Young, 2018). These problems are partly post-test results for any of our measures for fluency. Our
due to speech acts such as silence and pauses being alternative hypothesis is that the introduction of the
executed differently between English and Japanese. conversational strategies via the conversation cards will
McCarthy (2010) also noted that these borders of turns, produce a significant difference between the pretest and
turn openings and turn closings, assist in the maintenance post-test measures of fluency. We used three methods to
of conversational flow, or what we hear as a more fluent collect data which included a pretest, post-test, and a post
conversation. The function of the Pivot card is to support conversation strategy reflection.
floor management by helping Japanese learners
In the pretest, students discussed a particular
recognize a turn is closing and assist them in constructing
topic, money, with their peers. Students recorded their
a turn opening. Examples of Pivot usage could be the
discussions with the voice memo app on their cellphones.
following:
Students recorded their entire conversation to be
[From the weekend topic] Speaking of the transcribed. The recordings were submitted to
weekend, I saw this incredible movie... researchers via the instructor’s course website
(Schoology for English Production II and Moodle for
[From the mother topic] That reminds me of this
Advanced Listening and Speaking A). Students then
time I tried running a marathon...
listened to their recordings and produced a transcript of
their pretest conversations that was submitted to
[From the test topic] You know what else is
researchers via the aforementioned class websites.
difficult? Finding a part-time job…
Researchers used this discussion as a benchmark for
students’ conversation strategy abilities, comparing the

Participants recordings and transcripts to a set rubric used to measure


The participants in this study consisted of fifteen students’ conversational fluency (Appendix A).
students from the School of Language Communication at
After the pretest, students underwent a 10-week
a small private liberal arts university in the Kanto region of
training period with four conversation strategy cards.
Japan. Seventeen students were enrolled in sophomore
Because students did not have any extensive experience
communication courses (English Production II, N = 7) and
with using conversation strategies in English, it was
eleven students were enrolled in an advanced listening
decided that strategy cards be scaffolded and introduced
and speaking elective course (Advanced Listening and
every two weeks. For example, the answer-detail card
Speaking A, N = 8). Students in these classes ranged
was introduced and practiced in weeks five and six and
from seventeen to twenty-one years of age. In the

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the question-question card was introduced and practiced First, we examined the number of words in each
in week seven and eight (Appendix B). In weeks thirteen conversation:
and fourteen, students had opportunities to practice all
From the pretest to the post-test, with our alpha set to .05,
four conversation strategy cards. During each introduction
we found that there was a statistically significant
of a strategy card, 15 minutes were dedicated to
difference in the number of words produced by students
instruction via a powerpoint to explain aspects of a
in their conversations from the pretest to the post-test. For
strategy card and demonstrate how to use the strategy
the pretest transcripts, there tended to be a lot of
card. Students then received a handout (Appendix C) and
monologuing, or students giving a canned or rehearsed
practiced the newly introduced strategy card for fifteen
response before quickly passing the turn with a lexical
minutes. In the following week, students were given
chunk. Let’s take, for example, this exchange from
another 30 minutes of class time to practice the strategy
Student 10 and Student 11:
cards in conversation. Students repeated this process
S10: OK. What are some ways to earn money?
four times throughout the 10-week training period.
S11: Part time job [10 sec pause] only.
In the post-test, students discussed the same Here we also see that the student was unable or unsure
topic used in the pretest, but they did not use conversation of how to pass the turn, having completed the question.
strategy cards. The procedure for the recording and She pauses for a full ten seconds before adding the
transcription for the post-test mirrored that of the pretest adverb “only” to suggest that “The only way to earn money
procedure. Fluency was analyzed using the is via a part time job.” She adds this as perhaps a way to
conversational analysis rubric. Through a combination of suggest the finality of her utterance, signaling to her
our conversation strategy usage, length of conversation, interlocutor that she is done speaking and she believes
and word count for each turn taken by the interlocutors, that she has completed the task of answering the question.
these factors combined will show a progression of The problem here is that if this is indeed the case, her
conversational discourse and signal more fluent mental framing of the task is misaligned with the
conversations. assignment, which is to have a conversation, not to
merely ask and answer questions. Now let’s look at these
In the post conversation strategy reflections,
same students in their post test at the same section:
students were given a survey with 5-point likert-scaled
S10: What are some good ways to earn money?
questions. At the end of the survey, students were given
I mean, are you working part-time? What is your
a space to write any additional feedback or comments.
part-time job?
S11: Yes, I have three part-time jobs. It is to
earn daily meal and play money. I think that part-
Results
time jobs are good for students to earn money.
For our data sets, we used a Case-II T-Test
In the post-test, we see a large shift that exemplifies an
assuming unequal variance. We chose this statistic
increase in the number of strategies used
because our data contained normal distribution across our
(Question/Question, Answer/Detail) as well as word count,
population (N = 15).
which lengthens the overall conversation. Here, we have
a much more fluid and robust conversation. Student 10

Table 1
Comparison and Pretest and Post-test Fluency Measures, Sum of Total Population (N=15)

FLUENCY MEASURE PRETEST VALUE POST-TEST VALUE P VALUE

Word Count 1454 2928 0.000003500950106

Turn Count 120 208 0.0001587482133

Conversation Length 3000 5574 0.000006541100985


(in seconds)

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adds clarification to her question: She wants to know themself to answer said question. This makes the
specifically about Student 11 and her own experiences conversation sound more fluent and natural and less like
earning money as a student. Student 11 then answers, an interview or quiz.
explaining why she is working and harkening back to the Second, we examined the number of turns each
original question of whether or not she believes it is a good student took in the course of their conversation.We found
way for students to earn money. While she fails to answer that there was a statistically significant difference in the
what specifically her jobs are in the dialogue, her answer number of turns taken by students in their conversations
opens more possibilities for her interlocutor to follow-up from the pretest to the post-test. Students, in the pretest,
with a question or add to the conversation with her own focused mostly on going through the topic questions much
opinion. It does not end the exchange but rather leaves like a checklist, exchanging turns rapidly, usually keeping
open possibilities for further contributions from Student 10. it to only two turns per question in the topic. In the post-
Another example can be seen with another pair test, however, we see students expanding upon the two-
of students and what to do after a partner finishes with turn format to include follow-up questions, deeper
their answer: explanations, and a few clarification questions. Take this
S5: what are some good ways to make money. dialogue from Students 13 and 14 in their post test:
The people who cannot save money, learn the S13: OK. If someone give you 20,000 yen, what
tendency because if the person learn the would you do with it?
tendency, they can learn how to save money. So, S14: Someone give me 20,000 yen, I want to
I think that is the way to make money. new clothes, bag, and shoes.
S6: Umm, ok. [5 sec pause] S13: OK. What is your favorite brand?
S5: What are some good ways to make money? S14: Umm, my favorite brand is Zara. I often go
Here, Student 6 appears to not know how to respond to to Zara and H&M.
Student 5. Student 5 has given a lengthy answer, full of The number of turns expands because Student 13 takes
details, but Student 6 fails to take her turn and add it upon herself to ask a follow-up question to Student 14
anything to signal Student 5 to continue to conversation about her favorite brand, expanding upon the idea that
afterward. Now, let’s see how this changes in the same Student 14 would want to buy new clothes and
area of the post-test discussion: accessories. This allows Student 14 to expand upon her
S5: I think just save money and don’t use it. How initial answer, and with the utilization of the Answer/Detail
about you? strategy, also introduces new information in the form of
S6: I think good idea setting goals or planning also enjoying shopping at H&M. This gives Student 13
how to save money. And I want to travel other more information to tie into her next turn and add a more
countries so now I save money 500 yen a day in coherent flow to the conversation. Now, contrast that with
piggy bank. It is tiny things but If it is correct ah their exchange from the pretest:
gather big money,I can spend money to travel. S13: If someone give you 20,000 yen, what
S5: I have same as it, but I… there are 5, 6 coins. would you do with it?
Here we see some strategies put into place to help S14: Maybe I’ll hangout with my friend and I
alleviate the confusion seen earlier. Rather than framing want to go shopping.
the conversation as a series of “correct” answers to be There were fewer turns taken by both Student 13 and 14,
given in order to complete the assignment, the students conforming more to the question-answer format of a strict
see opportunities to have a conversation and achieve task completion mindset versus a more conversational
progressivity. Student 6 expands with their own answer framework. Note the lack of any expansion of answers
and gives examples (Answer/Detail) in order to give her and follow-up, lacking in the number of turn-passing
interlocutor something to use to initiate their turn. Student signifiers and opportunities for continuation of the
5 takes the example of the piggy bank and uses that to conversation topic.
continue the conversation about making money. While
Student 5 did shorten their initial turn, they removed the
unnatural reading of the question and then self-selecting

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Table 2
Comparison and Pretest and Post-test Conversation Card Usage, Sum of Total Population (N=15)

CARD PRETEST COUNT POST-TEST COUNT P VALUE

Answer/Detail 14 39 0.0008590470558

Question/Question 2 9 0.05064197719

Question/ 0 4 0.05190705376
Answer

Pivot 0 4 0.02028429657

Third, we looked at the time for the students to


complete the conversations, as measured in seconds. We From the pretest to the post-test, with our alpha set to .05,
found that there was a statistically significant difference in we found that there was a statistically significant
the length of the conversations from the pretest to the difference in the number of uses of the Answer/Detail and
post-test. The increase in length was seen universally Pivot cards from the pretest to the post-test. Students
across all participants, regardless of level. Combined with showed the highest gains in their use of Answer/Detail,
data on the increase in total words and number of turns, which involved them adding additional information to their
we see that the conversations are stepping further away responses to get richer, more detailed utterances in their
from the more monologic question and answer format and conversations.
approaching more of a co-constructed exchange more
indicative of a conversation. The use of Answer/Detail gives each turn an expansion in
More words, turns, and time do not necessarily terms of number of words and length for the overall
show an increase in the quality of the conversation, conversation. It also adds more information that allows
however, which is why data on the conversational their interlocutor to open their turn more easily by tying
strategies was collected and analyzed. Thus, we began their turn to information from the previous turn, creating a
looking at conversational card usage. We examined the more co-constructed environment that creates a
use of each of the cards: conversational flow between speakers.

Table 3
Student Pre-Test Turns Versus Post-Test Turns During the Same Topic Conversation to Support Use of
Answer/Detail

Student Previous Turn From Pre-Test Turn Post-Test Turn


Interlocutor

4 Why do some I think they spend I think they want new clothes and shoes or
people have money money for their hobbies food. So they buy them, they can’t save money
problems? and playing so they and they have problems. How about you?
have money problems.

9 How often do you Once a month. Once a month. Because I went to go on trip.
save money?

11 What are some good Part time job [10 sec] Yes. I have three part time jobs. It is to earn
ways to make only. daily meal and play money. I think that part
money? time jobs are a good way for students to earn
money.

17 Why do some I think some people I think they don’t think about their future. And
people have many don’t think about future. some people borrow money from someone. It
money problems? will maybe some problems.

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Figure 1
Students’ Self-Reported Use of Conversation Strategies in the Pre-Test and Post-Test for the Higher-Proficiency
Group (N = 8)

Figure 2:
Conversation Cards Students Found Most Helpful, Based on Percentage

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In the data we asked students to complete for the Two ideas from students emerge from these responses:
reflection activities, some interesting patterns emerged. First, that they enjoy using questions in conversations. It
For the post-test reflection, we asked students to go back can help them generate more answers and it is perceived
to their first conversation and identify the number of times as helpful and fun. Second, students struggle with
they used each conversational strategy. We also had generating questions, as noted by the second respondent
them do the same for their final post-test conversation to who said making questions is difficult because “it is
compare their usage and also to see if students were able difficult to think.” This response could imply there might be
to correctly identify when they were using each of the linguistic hurdles, perhaps with the actual construction of
strategies from the cards: questions, or it could be with the topics themselves, with
students unable to think quickly enough to construct
Interestingly, in the higher-level student group, there was compelling, relevant questions on the spot. These
an overestimation of the number of times they used each difficulties with forming questions could also explain why
technique, particularly with the Question/Question card neither of the question-based conversation cards
and the Pivot card. This misidentification can come from achieved any sort of statistically significant gains from the
the idea that students misattributed a single question as a pretest to the post-test: the student, both low and high,
Question/Question, not fully understanding the idea of were not receiving, or did not receive prior, proper training
paired questions. One student in their reflection wrote “I of the formulation of questions. This lack of training
think that practice was good for conversation skill, but one lowered confidence and set up a difficulty barrier that
thing that I dislike about card is if I didn't know what is the perhaps guided them to use the other cards they
difference Q&Q and Q&A, so I didn't know how to use.” understood more clearly instead.
This seems to imply that there were difficulties not
addressed during training and practice with the
Question/Question card, which merits further investigation Limitations
Limitations were to be expected from the
and reworking. As for the Pivot card, a similar
misidentification could be at play, but the overestimation research, given the number of confounding variables at

of the use of the Pivot card only came from three students play that were beyond the control of the researchers.
Attendance for participants was an issue throughout the
versus the six incorrectly estimating the
Question/Question card usage. course of the study. While an attendance policy is in place

We also asked students which cards they found at the university, illness, job interviews, and unexpected
emergencies came up for students, causing them to miss
most helpful for having an English conversation:
days where card training or practice with using the

Answer/Detail, the card with the highest usage and a conversation strategies took place. This could have had
negative effects on the participants when it came to
statistically significant gain from pre to post-test, was
ranked the highest in perceived usefulness, approaching understanding, internalizing, and using conversational
strategies in the post-test.
half of all respondents saying it was the most helpful. As
The low-level students also relied more heavily
seen with the confusion over usage, Question/Answer
was ranked as least useful, with only ten percent of on scripting their responses versus writing down a few
notes to help guide their conversations. This resulted in
respondents stating it was the most helpful.
conversations that lacked the natural pacing of a normal
Question/Question and Pivot nearly tied for the middle
spot, with 30% and 20% voting for them respectively. conversation.
Training issues with Pivot and Question/Answer
Looking at why students rated the Question/Question card
as most helpful, a few responses stand out: may have been due to the lack of clarity with the language
used and the function of those strategies. The
Question/Answer card was very close to the function and
We can keep talking to use a lot of question.
I couldn’t use Question/Question card though it form of the Question/Question card but had a different set

was so helpful because it makes conversation of rules associated with it. The Pivot card is also more
conceptual and requires an understanding of
more fun but it is difficult to think.
metacognition in order to utilize appropriately. While the

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form of the Pivot strategy did not pose much problem for exemplify linguistic knowledge. However, these
students, its use created confusion. assessments alone are insufficient for developing oral
Also, the shorter training time with those cards, communicative skills in English conversations. While it is
as they were introduced later in the semester, means important to create opportunities for learners to articiulate
students didn’t have as much time to familiarize relationships between ideas accurately and efficiently,
themselves with those cards and strategies. For the Pivot opportunities to help learners understand how
card, students only had two weeks to learn and utilize the conversation fluency is realised in real language use
card, and only four weeks with the Question/Answer card. outside of the classroom needs to be integrated in
These cards were ordered last because they did require a classroom practice.
bit more understanding to utilize properly, so the easier Attention to how speech acts are embedded in
Answer/Detail and Question/Question were placed first to sociocultural beliefs and how they affect conversations
build a foundational knowledge and not discourage differently in Japanese and English can be useful for
students. This strategy, however, also meant that the raising awareness of turn-taking practices. Activities that
cards that required more practice received less time to do help learners become more aware of turn-taking
so. differences between Japanese and English will help
learners avoid potential consequences of not adapting to
behavioral norms in conversation. Learning aids such as
Future Research the conversational card system we developed can make
Reflecting research limitations and insights
conversation norms more transparent by bringing
gained during the research process, there are several attention to the different ways conversations progress in
things to keep in mind for future studies. First, a control English, allowing them to practice more complex and
group without the cards as a treatment would shed richer conversations. However, to shape conversations
insights into traditional instruction versus the use of from multiple monologues to intertwined and sustainable
conversation cards. Second, reframing the interaction, attention to oral communicative behaviors in
Question/Answer card to something more akin to English conversation needs to be given proper attention
“assistance” or “offer a suggestion” could yield more throughout the curriculum.
positive results with card and strategy use. Third, pausing
as a speech act functions differently between Japanese
and English. Activities that raise awareness to pauses in References
conversations may influence smoothness between turn- Celce-Murcia, M. (2008). Rethinking the role of
boundaries and lead to ideal discourse. communicative competence in language teaching. In
We observed conversations within the Intercultural language use and language learning (pp.
classroom and between Japanese interlocutors. However, 41-57). Springer, Dordrecht.
with the growing number of university environments that
Campbell-Larsen, C. (2019). Now ask your partner:
promote oral communication practice outside of the
Questions in interaction. Pansig Journal 2018, 36-42.
classroom, we would like to observe how Japanese
students interact with instructors and international
McCarthy, M. (2010). Spoken fluency revisited. English
students. These conversations might provide points of
Profile Journal, 1(1), 1-15. doi:
discussion on how power dynamics between teachers
10.1017/S2041536210000012
and students affect the type of conversations students
have. This would also provide data on perceptions Shigemitsu. Y. (2012). Question-answer sequences in
Japanese students have on conversations with non-native English conversation and Japanese conversation:
speakers of English. Suggestion for English teaching. Academic Reports
Faculty of English Tokyo Polytechnic University,
35(2), 1-31.
Conclusion
Assessments such as tests, presentations, and
scripted dialogues are important for helping learners

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Stivers, T., & Robinson, J. D. (2006). A preference for Wong, J., & Waring, H. Z. (2010). Conversation analysis
progressivity in interaction. Language in society, and second language pedagogy: A guide for ESL/EFL
35(3), 367-392. teachers. Routledge.

Williamson, J. (2019). A pragmatic explanation for Young, D. (2018). Contrastive models for turn-taking in
Japanese-English turn-taking contrasts and the need English and Japanese. The Language Teacher, 42(3), 9-
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Author biography

Adam Garnica is an EFL/ESL educator and currently works at Tokyo International University in their Global Teaching
Institute. He holds an MA in TESOL and MEd in Educational Technology. His research interests include conversational
strategies, collaborative reading, technology in the classroom, and augmented reality in education. Email:
agarnica@tiu.ac.jp

Ramon Mislang is an EFL/ESL educator and currently teaches at Tokyo International University. His research interests
include encouraging oral communication in the classroom, increasing awareness of behavioral norms in target language
conversation, and extensive listening practices. Email: rmislang@tiu.ac.jp

Appendix A: Conversation Rubric for Pretest and Postest


Token#: ________________________________________________________________

Pretest Post Test Comments

1) Word count
The length of each interlocutor’s turn will be
measured by a word count

2) Individual turns per interlocutor

3) Conversation Time
The length of each conversation will be measured in
minutes and seconds.

4) Answer-Detail Use Count


Turn-Taking Strategy #1

5) Question-Question Use Count


Turn-Taking Strategy #2

6) Question-Answer Use Count


Turn-Taking Strategy #3

7) Pivot (Change topic) Use Count


Turn-Taking Strategy #4

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Appendix B: Conversation Card Schedule

Week# Procedure

2-4: Transcript Training

4 Pretest

5-6 Introduce Conversation Strategy Card 1: Answer-Detail


- Use PPT to introduce card
- Students practice Answer-Detail card

7-8 Introduce Conversation Strategy Card 2: Question/Question


- Use PPT to introduce card
- Students practice Question-Question card

9-10 Introduce Conversation Strategy Card 3: Question-Answer


- Use PPT to introduce card
- Students practice Question-Answer card

11-12 Introduce Conversation Strategy Card 4: Assist


- Use PPT to introduce card
- Students practice Assist card

13-14 Practice with all four Conversation Strategy Cards

15 Post-Test

The 2019 PanSIG Journal 108


Appendix C: Talking about the past - Answer Detail Training

Talking about the past


Step 1: When you think of the past, what do you think of? Example topics are primary school, your first movie, first time you got
injured, etc. In the box below, write your ideas. (5 Mins)

Step 2: With a partner, discuss the questions below: (5 Mins)

What did your bedroom look like when you were 7-years old?
What was your best memory or worst memory from high school?
What kind of music did you listen to when you were in junior-high school?
Step 3: How well did you do in the last conversation? Mark your score below: (5 Mins)

Vocabulary:

Didn’t use a lot of vocabulary 1 2 3 4 Used a lot of vocabulary

Sentence Length:

Used many short sentences 1 2 3 4 Used many long sentences

Answer-Detail:

Didn’t add details 1 2 3 4 Added lots of detail

Step 4a: Switch partners and brainstorm more ideas about your bedroom, high school memory, and music. (3 Mins)

Step 4b: With the same partner, discuss the questions below (5 Mins)

What did your bedroom look like when you were 7-years old?
What was your best memory or worst memory from high school?
What kind of music did you listen to when you were in junior-high school?

Step 5: Switch partners again. You will discuss the questions below. But this time, you will record your conversation on your
phone. (5 Mins)

What did your bedroom look like when you were 7-years old?
What was your best memory or worst memory from high school?
What kind of music did you listen to when you were in junior-high school?

Step 6: You and your partner will listen to your recorded conversation. Then you will transcribe or write what you said in the
conversation. You must email your audio clip and a typed conversation. Don’t forget to use TRANSCRIPTION RULES!

The 2019 PanSIG Journal 109

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