MAIN CAMPUS

San Roque, Sogod, Southern Leyte

Email: president@southernleytestateu.edu.ph
Website: www.southernleytestateu.edu.ph
Excellence | Service | Leadership and Good Governance | Innovation | Social Responsibility | Integrity | Professionalism |
Spirituality

COURSE SYLLABUS
BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT

THC 106- Micro Perspective of Tourism and Hospitality

2nd Semester, AY 2022-2023

National Goal : The attainment of globally competitive Filipinos through quality and excellent education, relevant and responsive to
changing environment, accessible and equitable to deserving students, and efficient and effective in optimizing
returns and benefits.

Vision : By 2040, Southern Leyte State University is a leading higher education institution that advances knowledge and will be
known for innovation and compassion for humanity, creating an inclusive society and a sustainable world.

Mission : We commit to be a smart and green University that advances education, technological and professional instruction,
research and innovation, community engagement services and progressive leadership in arts, sciences, and technology
that are relevant to the needs of the global communities. We produce graduates and life-long learners equipped with
knowledge that enhances lives and invigorates economic development.
University Goals :
➢ Curricular programs, research and community engagement initiatives that meet domestic and international challenges and
driven by 4th Industrial Revolution (4IR).
➢ Sound financial stewardship and management of the University’s tangible resources.
➢ Service delivery, management, and governance that meet international and domestic standards, powered by competent
academic and non-academic staff and the latest quality processes and techniques.
➢ Academic and non-academic personnel of SLSU are exemplar educators and public servants.

Doc. Code: SLSU-QF-IN01-A FOLLOW US HERE:

Revision: 01
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 THC 106- Micro Perspective of Tourism and Hospitality | 2nd Sem A.Y. 2022 – 2023

Quality Policy : We, at Southern Leyte State University, commit enthusiastically to satisfy our stakeholders’ needs and expectations by
adhering to good governance, relevance, and innovations of our instructions, research and development, extension and
other support services and to continually improve the effectiveness of our Quality Management System in compliance
to ethical standards and applicable statutory,regulatory, industry and stakeholders’ requirements.
The management commits to establish, maintain, and monitor our quality management system and ensure that adequate resources
are available.
Core Values :
➢ Excellence - In the spirit of cooperation and collaboration, we strive to deliver the highest quality and value possible through simple,
easy, and relevant solutions. As we deliver excellence, we give ourselves in a way that exceeds our own expectations.
➢ Service - We do whatever it takes to delight our stakeholders, contribute to the welfare of others, put others above ourselves, and
make intentional decisions and actions to benefit others. We believe that public service is public trust.
➢ Leadership and Good Governance - Acknowledging that there is unity in diversity, we strive to exude our influence by being proactive
and resilient to achieve success and enabling the success of others. We desire everyone to be empowered to own their work and we
minimize unnecessary steps.
➢ Innovation - We generate solutions for our stakeholders’ delight and raise the bar -- both within our workplace and throughout the
academic community through innovation. We never give up finding creative ways and emerging answers to solve tough problems.
➢ Social Responsibility - We act with honesty, integrity, and thoughtfulness. We believe in the power of the communities we create and
serve, our academic family and in giving back to the communities we live in.
➢ Integrity - As we create trust as an academic community, we choose to infuse in our every action with honesty, fairness, and respect
for customers and colleagues alike. We strive to do the right thing always, act truthfully and honorably. We do it all even when no one
is watching.
➢ Professionalism - We project professionalism in our attire, behavior, attitude, and communication. In the workplace, we observe
timeliness, organization, and dedication as we desire to excel in our career.
➢ Spirituality - We lay hold of the truths about our absolute God -- the source of all moral authority, the creator and ruler of the universe,
and supreme being. We acknowledge His order of creation, spiritual and delegated authorities, and our identity and personal
relationship with Him. Our spirituality in the workplace keeps us aligned and solid with where we are going, what we are doing, and
who we are as an academic family and as public servants.

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 THC 106- Micro Perspective of Tourism and Hospitality | 2nd Sem A.Y. 2022 – 2023

Program Outcomes:
A. Common to all programs in all types of HEIs
The graduates have the ability to:
a. Articulate and discuss the latest developments in the specific field of practice.
b. Effectively communicate orally and in writing using English, Filipino, mother tongue language, and an appropriate foreign language required by
the industry.
c. Work effectively and independently in multi-disciplinary and multi-cultural teams.
d. Act in recognition of professional, social, and ethical responsibility.
e. Preserve and promote “Filipino historical and cultural heritage” (based on RA No. 7722).

B. Common to the general field of Hospitality and Tourism

A graduate of a hospitality and tourism management degree should be able to:
f. Demonstrate knowledge of tourism industry, local tourism products and services.
g. Interpret and apply relevant laws related to tourism industry.
h. Observe and perform risk mitigation activities.
i. Utilize information technology applications for tourism and hospitality.
j. Manage and market a service – oriented business organization.
k. Prepare and monitor industry specific financial transactions and reports.
l. Perform human capital development functions of tourism-oriented organizations.
m. Utilize various communication channels proficiently in dealing with guests and colleagues.
C. Specific to a Bachelor of Science in Hospitality Management
Graduates of the Bachelor of Science in Hospitality Management are expected to have the following competencies and attributes:
n. Innovative food products and services complying the industry standards;
o. Plan and implement a risk management program to provide a safe & secure workplace;
p. Perform professionalism through consideration to others, commitment to excellent, responsibility and integrity;
q. Perform and provide full guest services for front office and housekeeping services for guests and facility operation;
r. Provide food and beverage service and manage the operation seamlessly based on industry standards;
s. Perform marketing, financial and human resources management and other functions to overall operations of the hotel;
t. Conduct of hospitality related researches and utilization of technology for problems affecting organizations;
u. Develop feasibility study and business plan for restaurant, hotel and other allied ventures.
v. Transfer of livelihood skills and competences to community it serves.

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 THC 106- Micro Perspective of Tourism and Hospitality | 2nd Sem A.Y. 2022 – 2023

D. Institutional Outcomes: SLSU- BS HM graduates should have developed the ability to be creative and innovative hospitality leaders for environmental,
economic and socio-cultural advocacy towards global sustainability.

E. Graduate Attributes:
a. Mind: Thinking skills b. Feel: Attitudes /Discipline c. Do: Skills and knowledge
1. Analytical Thinking 1. Dedication and Commitment to 1. Emotional Intelligence
2. Creative Thinking Customer Services 2. Professional Competence
3. Critical Thinking 2. Positive Attitude 3. Cultural Awareness
3. Fairness, Honesty and Integrity 4. Leadership and Organizational
4. Sense of Responsibility Skills
5. Flexibility 5. Communication and Language
Skill

A. Course Details
COURSE NAME THC 106- Micro Perspective of Tourism and Hospitality

This course will cover the workings, operations, and the integrative activities of major stakeholders in the Tourism and Hospitality
industry. The student will also gain knowledge on managing and marketing a service- oriented business organization. Apart from
the scope and structure of travel organizations, it provides an in- depth study of the nature and distinctive characteristics of each
sector of the entire tourism industry, focusing on the management, organization and planning specific business strategies of the
COURSE DESCRIPTION
various entities in the local setting. This will also involve the analysis of the possible impacts of external factors and trends on the
different tourism industry sectors and specific types of businesses. It will also look into client profiling such as travel motivations
and influences as it relates to aligning strategic and tactical solutions to the business. The course also identifies the employment
opportunities available in each sector and the corresponding qualifications of the jobs.
NUMBER OF UNITS 3 units
PREREQUISITE None

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 THC 106- Micro Perspective of Tourism and Hospitality I2nd Semester, A.Y. 2022 - 2023

B. Course Outcome and Relationship to Program Outcome

COURSE OUTCOMES PROGRAM OUTCOMES
At the end of the course, the students should be able to: a b c d e
Knowledge (Think)
1. In-depth study on managing and marketing a service- oriented business organization / / / / /
2. Comprehend the nature and distinctive characteristics of each sector of the entire tourism industry / / / / /
3. Identifies the employment opportunities and job qualification in tourism and hospitality industry.
Values (Feel)
a. Display professionalism in behavior, attitude, and communication / / / / /
b. Project timeliness, organization, and dedication in the workplace / / / / /
Skills (Do)
c. Analyze of the possible impacts of external factors and trends on the different tourism industry sectors and specific / / / / /
types of businesses
d. Design travel motivations that influences tourist buying- behavior as a strategic and tactical solution to business. / / / / /

C. Lecture & Laboratory Learning Plan

Intended Learning Teaching Learning Instructional
Topics Hours Assessment Task
Outcomes (ILO) Activities Materials
At the end of the Orientation Onsite: Orientation- Oral responses to focus on VMG, SLSU Student
orientation, the students • National Goal Discussion Course Outcome, Course outline. Handbook
should be able to: • SLSU Vision and
Mission Syllabus
1. Explain and interpret the • Campus Goals and
national and regional goal, objectives
university vision and 1.5
• BSHM Goals and
mission, objectives, BSHM objectives, Course
Goals and Objectives, objectives, description,
grading system, quality grading system.
policy and requirements. • GAD Mission, Vision and
Principles

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1. Understand the real I. Overview of Tourism
nature of Tourism and
Hospitality Industry • Psychology of Tourism
2. Determine the impacts of • Sociology of Tourism
tourism to the economy, • Tourism and Culture
society, culture and
environment.
1. Understand the II. Operating Tourism
interrelationship of the Sectors
different sectors of the • Transportation
tourism and hospitality • Accommodation, and
industry
• Food & Beverage
2. Create a Municipal
Sector
Tourism Inventory • Recreation and Leisure
• Tourist Attractions and
Theme Parks
• M.I.C.E (Meaning and
Importance)
Mid Term Exam. On-site objective type written examination
1. Differentiate travel III. Tourism Distribution
agency between tour Channel and Marketing
operators and Promotion
2. Understand how • Travel Intermediaries
marketing is used for • Relation of Distribution
tourism product offerings to Marketing- Strategies
2. Promote Local Tour • Promotion and
Traveler’s Buying
Process
• Promotion Mix
1. Acquire Ethical IV. The Global Tourism
competencies Worker
THC 106- Micro Perspective of Tourism and Hospitality I2nd Semester, A.Y. 2022 - 2023
On-Site Classes: Lecture- Learning Assessment Task 1.1 Text – based
Discussions, Assessments Topic Quiz Materials
and Oral Participations
12 Learning Assessment Task 1.2 Open Source
Asynchronous Class Develop a creative video Materials (Google
a. (LMS): Recorded Video presentation on the impacts of Books)
Lectures, YouTube Video, tourism
Learning Materials, Audio-Video
Reading Assignments, Materials
Highlighter Activity
13.5 On-Site Classes: Lecture- Learning Assessment Task 2.1 Text – based
Discussions, Assessments Free writing- Interrelationship of the Materials
and Oral Participations different sectors of tourism
Open Source
Asynchronous Class Learning Assessment Task 2.1 Materials (Google
(LMS): Recorded Video Topic Quiz Books)
Lectures, YouTube Video,
Learning Materials, Learning Assessment Task 2.2 Audio-Video
Reading Assignments, Municipal Tourism Inventory Materials
Highlighter Activity
1.5 HRS
12 On-Site Classes: Lecture- Learning Assessment 3.1 Text – based
Discussions, Assessments Comparative Analysis on preferred Materials
and Oral Participations travel agency and tour operators.
Asynchronous Class Learning Assessment Task 3.2- Open Source
(LMS): Recorded Video Creating a Promotional Video Materials (Google
Lectures, YouTube Video, Books)
Learning Materials,
Reading Assignments, Audio-Video
Highlighter Activity Materials
12 Asynchronous Class Learning Assessment 4. Text – based
(LMS): Recorded Video Materials
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 THC 106- Micro Perspective of Tourism and Hospitality I2nd Semester, A.Y. 2022 - 2023

2. Develop integrity gained • Outlook of Employment Lectures, YouTube Video, Infographics on tourism professional
through mutual respect Opportunities Learning Materials, opportunities and competencies. Open Source
• Competencies Needed in Reading Assignments, Materials (Google
the Industry Highlighter Activity Books)

Synchronous Session Via Audio-Video

Google Meet: Online Materials
Consultation, Chat
Support
On-Site Classes: Lecture,
Discussion,
Write Pair Share, Red
Light – Green Light
Activity.
Final Term Exam. On-site objective type written examination 1.5 HRS
Total 54HRS

D. References :
1. SLSU Manual/ Students Hand Book
2. Department of Tourism, Retrieved from www.tourism.gov.ph/
3. Zenaida Lansangan- Cruz, PhD, 2020, Micro Perspective of Tourism and Hospitality
4. Maria Arlene Tuazon- Disimulacion, 2016, Principles of Tourism 2
5. Effect on the Choice of Destination, Retrieved from www.sciencedirect.com/
6. The Responsible Behavior of Tourist: The role of Personnel Factors and Public Power and
7. Visit my Philippines, Retrieved from www.visitmyphilippines.com/
8. Aynalem, S., Birhanu, K., & Tesefay, S. (2016). Employment opportunities and challenges in tourism and hospitality sectors. Journal of tourism &
Hospitality, 5(6), 1-5. Retrieved from https://pdfs.semanticscholar.org/
10. Ionel, M. (2016). Hospitality industry. Ovidius University Annals: Economic Sciences Series, 1(1), 187-191. Retrieved from http://stec.univovidius.ro/
11. Visit my Philippines, Retrieved from www.visitmyphilippines.com/
12. Sadeh, E., Asgari, F., Mousavi, L., & Sadeh, S. (2012). Factors affecting tourist satisfaction and its consequences. Journal of Basic and Applied Scientific
Research, 2(2), 1557-1560. Retrieved from https://pdfs.semanticscholar.org/

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 THC 106- Micro Perspective of Tourism and Hospitality I2nd Semester, A.Y. 2022 - 2023

E. COURSE REQUIREMENT
1. Completed learning assessment tasks and term examinations.
2. Municipal Tourism Brochure
3. Individual Tourism Vlog
4. Designing of Local Tour

F. GRADING SYSTEM

LECTURE /
Learning Assessment Task 60%
Term Examination 40%
Total 100%

CRITERIA FOR ESSAY AND COMPARATIVE ANALYSIS CRITERIA FOR OUTPUTS/PROJECTS

Relevance 25% Content 25%
Coherence 25% Organization 25%
Understanding of the topic 25% Feel 25%
Originality 25% Quality 25%
Total 100% Total 100%

G. PROVISION FOR FLEXIBILITY

• Students with special needs shall be dealt with appropriately depending on the course’s activities/requirements.
• In cases where time is being constrained due to fortuitous events or unwarranted circumstances such as scheduled and unscheduled meetings,
activities, and travels, among others, the faculty member concerned opted not to follow all or in part of the enumerated teaching-learning activities as
well as assessments in order to cover up all of the outlined enabling topics for the entire semester.

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