[Company]

[LOGO]
[Street Address]
[City, State, Zip]

[555.555.5555]
[email@company.com]

Jira Rollback Plan Date:

Hope for the best, but plan for the worst. Use the template below to create your emergency plan. Customize to fit your use case, needs, and deployment environment. Here's an example to get you started.

Primary Rollback Method

ID Item Notes Findings and Actions Dependencies Resource

Ex: x.x Task name Implementation details Research outcomes and implications ID # Name
1.1 Restore the The production Jira database is located at: [location]. none Database Team
Database A database dump CRON job runs every day at [time].
The size of the dump is [size] so the recovery time is approx. [time] minutes.
1.2 Restore the The recovery plan is: [insert details]. none Systems Team
Application
1.3 Verify Stability Complete the following steps from the Jira Detailed Upgrade Plan: 1.1, 1.2 Upgrade Team
4.3 - "Prevent Login"
4.6 - "Check Logs"
4.14 - "Perform Production Environment Regression"
4.19 - "Enable Login"
5.1 - "Notify Users"

Alternate Rollback Plan

Option # Type Notes

1 Restore the Database from a Previous Dump, Restore Files from a Previous Snapshot Have files available and ready to restore the previous installation, home directories and database.
2 Use Jira's XML Restore Option This method requires write permissions on the production server.
3 Use XML Export/Re-Import Backup This method requires write permissions on the production server.

Cloud Application Reset

ID Item Notes Findings and Actions Dependencies Resource

Ex: x.x Task name Implementation details Research outcomes and implications ID # Name
1.1 Reset Cloud Visit Admin > Billing > Manage subscriptions. This requires site admin permissions. none Jira Administrator
application Next to Jira click the ellipses and select “Delete”. See documentation
Finally, reactivate the product.

1.2 Remove imported Use the reset application step above or manually remove unneeded settings none Jira Administrator
data
1.3 Remove users and Visit Admin > User management > Users none Jira Administrator
groups Visit Admin > User management > Groups

This worksheet is part of the Jira Strategy Admin Workbook. Get the book and additional materials at jirastrategy.com.

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