VLG ‘August 23, 2023 Dear Valued Customer, TCS remains unwavering in its commitment to delivering superior professional courier and logistics services. Recognizing the ongoing economic challenges, we acknowledge the significant impact of persistent inflation on businesses. Historically, TCS has absorbed substantial costs to minimize your financial burden. However, a comprehensive evaluation of escalating expenses, encompassing fuel, materials, wages, utilities, and ‘overheads, has guided us to announce a modification solely pertainingto the fuel formula. Effective from September 1st, 2023, the upcoming alteration is as follows: ‘+ August 15, 2023, fuel prices shall be established as the baseline, ‘+ Subsequent fluctuations in the baseline, post the specified date, shall be shared at a rate of 50%. For instance, if fuel costs surge by 1%, a mere 0.5% shall be integrated into your billing. Conversely, any reduction shall proportionately decrease your billing max to baseline. TCS employs petrol, diesel, and jet fuel for shipment delivery, ensuring optimized service standards achieved through collaboration with top-tier professionals, ensuring punctuality. We value your continued patronage and loyalty, and if you have inquiries or concerns, please don't hesitate to communicate with your dedicated Account Manager. Thank you for entrusting TCS with your logistics needs. Sincerely, LN” Director €-Com Solutions TCS (Private) Limited 101-104, Civil Aviation Club Read, Karachi - 75202, Pakistan. Tel = +92 (21) 111 123.456 Fax - +92 (21) 99242897 Web = ww: tes.com pk