UN HU8500

Training Manual
Table of Contents

Table of Contents

1. Product Introduction (Overview, TV Line Up, Specifications)

2. Key Features & Operation
3. Front/Rear View (Component locations & Connections)
4. Repair Preparations
5. Layout
6. Wiring Diagram
7. Circuit Description (& testing)
8. Factory Mode
9. Troubleshooting (additional)
10. Parts & Disassembly (& Reassembly)
1. Product Introduction: Overview

- 2160P UHD TV
- Multi Link Screen
- Instant On & Quad-Core Plus
- Smart Hub, Smart Interaction, & New Smart Evolution
- Clear Motion Control, Built In Wi-Fi, 3D
 Specifications (Comparison)

HU8500

CPU Golf AP (1.3GHz, Quad Core)

DDR Golf-AP 514MB*4, Golf-MP 256MB+128MB, Golf-US 128MB*6

Flash eMMC 8G

Front End Chip Golf MP

HDMI, USB HDMI : 4 Port, USB 2.0 : 2 Port, USB 3.0 : 1 Port

Voice & Hand Gesture Recognition O(Voice Recognition (Server))

Camera Built-Out

Eco Sensor/IR/LED Built-in bottom Frame

60W
Sound output
Front TW(10W+10W) + Front Mid (10W+10W) + Woofer(10W+10W)
Screen Mirroring O(AllShare Cast, WiDi)

3D/FRC Chip Set NT72324

 14 Digits

U N 5 5 H U 8 5 0 0 G X Z D
Product Size Year UHD Optional Manuf. Buyer
Series
Type (Inch) Code feature Type Code

Product Type 1st and 2nd Code ★ Exception

Slim LED TV UN**H**** 1. UN85S9AFXZA (11 Digit)
Full LED TV UN**H****
Ultra HD S9 Series - Timeless Gallery concept with built-in frame.
UHD LED TV UN**HU****
OLED TV KN**H****
PDP TV PN**H****

Year Code
A = year 2008, B = 2009, 2. FH5000, FH6030
2013 F Series 2014 H Series
C = 2010, D = 2011,

E= 2012, F = 2013, H=2014

G,H,J,K,L,M, N,P,Q,R,S,T,V,W,Y,

Z = 2029 (except I,O)

 15 Digits

0 N T G 3 3 D F 1 0 0 0 1 5 J
Product Factory : Year Month Consecutive
Model Code 3 : TV 3 →KOR Number
(i.e. UA65HU8500) H : Mon Production Line

✓ Production Year (8th digit of Serial No.)

Year 2003 2004 2005 2006 2006 2007 2008 2009 2010 2011 2012 2013 2014
Jan Feb-Dec

Symbol W X Y A L P Q S Z B C D F

✓ Production Month (9th digit of Serial No.)

Month Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec.

Symbol 1 2 3 4 5 6 7 8 9 A B C

✓ Serial No. on Menu: Support → Contact Samsung

2. Key Features

UNHU8500
Key Features
Key Feature: Instant On

Enabling the TV to Boot Faster

MENU > System > General > Instant On

Cold Boot

5.3sec

Power On Boot Logo Smart Screen

Command

Instant On

1.3sec

Smart Screen
Key Feature: Multi-Link Screen

-This allows you to search the Web, use apps, and much more while watching TV.
Using Multi Screen requires an Internet connection.
-Before using Smart Hub with Multi Screen, go to the On TV Settings (Smart Hub >
On TV Settings > On TVSettings) and finish configuring Smart Hub.

1. TV + Video clip 2. TV + Web search

3. TV + App 4. TV +TV ( dual tuner

only)
2014’ NEW UI

SMART HUB START

After Smart HUB

setup
2014’ NEW UI

Network Device UI Videos

contents

Photo contents
All contents browser
Key Feature: Smart Remote Control 14”
Key Feature: Smart Remote Control 14”
■ Pairing the Samsung Smart Control
1. Move to within a foot of the TV.
2. To turn on the TV, point the Samsung Smart Control at the remote panel receiver of the TV, and then press
the TV button.
3. A Bluetooth icon will appear on the screen. The TV will then attempt to connect to the Samsung Smart
Control unit automatically.

■ Inserting the Batteries

Low Battery
1. Gently pull on the battery cover’s notch with a fingernail and then
(On Screen
remove the cover completely once it comes loose. Warning)
2. Insert 2 AA batteries,

Reconnecting the Samsung Smart Control

Press RETURN button and GUIDE button simultaneously for 3 seconds.
Key Feature: IR Blaster

IR Blaster (Wired) IR Blaster (Wireless)

New Contact Samsung Info.
More Information on Contact Samsung.

MAC Address, BT Address, Camera & Mic. Version and Smart Hub Info.
3. Front/Rear View

UNHU8500
Front/Rear View
Front View UNHU8500

• Function

• Bluetooth • IR • Wi-Fi
Rear View UNHU8500

• Jog Function
4. Repair Preparation

UNHU8500
Repair Preparation
 Disassembly – Repair Preparation

1. Lay TV Face Down On Protective Table

2. Remove Stand
and cushion and remove 4 stand screws

3. Remove Rear Cover screws 4. Remove remaining screws

and Rear Cover
5. Layout

UNHU8500
Layout
UA55HU8500 Layout

Fan

30P Power Cable

Main board
Panel Cables
51P FFC Cable

41P FFC Cable

Jog Shuttle
SMPS Board

Speaker (R)
T-CON Speaker (L)

Wi-Fi IR Bluetooth Deco

Module Module Module BLU
6. Wiring Diagram

UNHU8500
Wiring Diagram
Inside of UH8U
Wiring Diagram of UH8U

BL LEDs L/R
Fan

Main
Board SMPS

Jog Function

SPEAKER T-CON SPEAKER

Wifi IR BT

Deco
7.Circuit Description & Testing

UNHU8500
Circuit Description
& Testing
Circuit Description & Testing

Jog Function Control

SAMSUNG
Jog Function Control

Jog Shuttle
No Pin
Jog
1 GND
Shuttle
2 Key 2
3 Key 1

Testing
1. Check Jog Shuttle 5 SW Operation (Key1 &
Key2) for each command change.
Circuit Description & Testing

SMPS Board
SAMSUNG
UA55HU8500 SMPS

Back Light LED L/R

30P
To
main
board
UA65HU8500 SMPS

Back Light LED L/R

30P
To
main
board
 HU8500 Back Light Local diming Test

1. LEFT RIGHT 2. LEFT RIGHT

Eight Eight Eight Eight

16 segments BL Edge Lit Test

3. LEFT RIGHT 4. LEFT RIGHT

Eight Eight Eight Eight

Back Light Local Dimming Test

!. Turn on the TV
5.
2. Press Mute + 419 + Exit on Remote starting
auto sequence of back lights.
3. Observe and verify steps 1 thru 5 that all sets of
Left & Right BL segments Light .
Main Board
SAMSUNG
Main board
Main board LAYOUT
3P
Fan Flash
8GB
USB
2.0

Golf-AP 30P
USB
Power
2.0

USB
3.0

51P
Golf-N Vx1
Golf-MP Golf-US FFC

HDMI
1

FRC 41P
HDMI HDMI NT72324 Vx1
2 4 FFC

HDMI
3

Tuner

26P 14P
Function Speaker
Explanation of Main board (Golf)

DDR3 DDR3 I/F Audio

module
TV Main b’d
1CI I2S_TX0 I2S Speaker AMP 3.3CH.
SW
Speaker

I2S Speaker AMP

Dual
Full NIM Golf-N
Speaker AMP
Tuner
PHY
(SerDes) FRC
UD Video
F-LVDS 4ch
SW

AV2 UI FLVDS 1ch

Scart CVBS In Golf-MP0

Scart LR SW
Scart RGB
Scart CVBS Out BT/WiFi USB Hub BT
Scart LR Out USB 4X1 WIFI
MoIP
SW
SPI 16M MOIP Jack
(USB 2.0)
YPbPr/AV1
Comp/AV LR
BT/WiFi(USB 2.0)
MoIP(iUSB 2.0 in 3.0)
Functio
Line out / Headphone
n

HDMI2.0 UART
Sub Micom
HDCP1.4x3

HDMI2.0 USB 2.0 USB 2.0

MHL 3.0 HDMI SW jack
HDCP2.2
MHL IC
USB 3.0
Golf-US USB 3.0 / 2.0
/ 2.0
Golf-AP jack

HDMI SW RMII/GRMII Ethernet

LAN
PHY
UART UART Debug
MAX3222
Flash I/F
eMMC
DDR3 I/F
DDR3
DDR3 I/F DDR3
 2014 LED Signal Path for Troubleshooing
Pattern
Select

INPUT
GOLF- GOLF- GOLF- FRC T-Con
A/V MP AP US Board
HDMI
USB
Etc MAIN BOARD

BOOT OSD CUSTOMER

LOGO PICTURE
TEST
Troubleshooting: MAIN / T-CON / PANEL

ENTER: Factory mode -> SVC -> Test Pattern

Pattern Sel
1.

Main Board Tcon Board

(FRC+Tcon)
Golf
X12 FRC Tcon

CHECK TEST PATTERNS

FRC Pre Test
1. Verify “Pattern Sel” 2. Pattern
2. Verify “FRC Pre Test
Pattern”
3. Verify FRC Post Test FRC Post Test
Pattern” 3. Pattern
Trouble Shooting
Common Used Test Patterns
Pattern Sel

CHESS 8Color Bar White

256GRAY WB1 3D

FRC Pre Test Pattern FRC Post Test Pattern

Moving Down White Color Bar 3D

T-CON
SAMSUNG
T-CON Panel Ribbons Disconnect/Damage

Panel Ribbon Errors

Ribbon not snapped down or
damaged effecting video.

✓ Check
✓ Always Inspect &
Properly connect
Panel Ribbons
 Troubleshooting:

1. & 2.
Start Up Screens:
(from Main Board)

(No Melody)

3.
IMPORTANT TEST
Mute 147 Mute
(Main Board) 1. Power TV ON
2. Verify initial Start Up
Screens (Main Board)
with Power On
4. 3. Press Mute 147 Mute to
view Test Pattern from
Mute 369 Mute Main Board
(T-CON Board) 4. Press Mute 369 Mute to
view Test Pattern from
T-CON.
8. Factory Mode

UNHU8500
Factory Mode
Troubleshooting: Factory Mode

Micom SW Version
Sub Micom SW Version
BT Version
E-Manual Version

TESTING
1. Verify SW Versions
2. Verify Wired MAC
SUCCESS
3. Verify Wireless MAC
“SUCCESS”
Enter Factory Mode 4. Verify Certificate C, NF,
W, etc. Status are “O”
Factory Remote (OK)

Wired MAC (Status)

1. Power TV ON Wireless MAC (Wi-Fi Module)
2. Info/Factory Wi-Fi SW Version
C, NF, W, etc (Status)
Standard IR Remote
Smart Control Version
1. Power TV Off
2. Mute/182/Power
(Limited Factory Mode Operation)
Setting Option Bytes & Factory Reset

Model Type SW Model Local Set TUNER

1. 2. UN55HU8500GXZD 55A1UU8EH UHU8500 BRA_DTV S_ISDB

❖ Factory Reset

3.

Setting Option Bytes

Required with Main Board Replacement

1. Enter Factory Mode with Service Remote (required to

change all settings) and select Option screen.
2. Check Option Byte Table settings located on GSPN
(Fast Tracks or Tips) for latest exact model information.)

3. Select each item needed to change (Type, Local Set,

SW Model, BOM Model, Tuner, etc.)

❖ Factory Reset : Select & perform after replacing a Main

Board or for re-establishing out of box TV settings.
Troubleshooting : SVC Info

ENTER: Factory mode -> SVC -> info -> SVC Info

SVC Info
(Special Notes)

Serial Number is Missing “Fail”

when Main Board is replaced.

Main Micom SW Version

Panel Hours

Currently Paired Items

Pass/Fail : Should Pass
Increases count with
each detected Hardware
failure.
 ENTER: Factory mode -> SVC Info -> Self Diagnosis

TESTING
1. Select each item to
test as in this an
example “Loop
Back”
2. Push enter. A sub
1. 2. screen appears as
shown.
3. Select and enter
each sub item for a
current status test.
4. Verify current
Status (LAN Test
example)

3.
4.
LAN Test Failed With LAN
(no LAN connection) connection
Factory Mode: EDID Write (HDMI Reset) Procedure
1. Remove ALL HDMI connections 5. Press Return (Menu)
Select EDID Write ALL & Enter
2. Factory Mode → Control → EDID
(Press Enter)

3. Select EDID On/Off (Press Enter) 6. Press Right Arrow Key to activate
Screen changes Wait to Success

7. Press Menu-Confirm EDID WRITE HDMI Success

4. Press Right Arrow Key to Turn EDID Off to ON

9. Troubleshooting (Additional)

UNHU8500
Troubleshooting
(Additional)
 Troubleshooting:
ENTER: Menu -> Support -> Contact Samsung

Important Contact Samsung Info

1. Model Code
2. Software Version & Sub-Micom Version
3. E-Manual Version
4. Wired Mac Address (Hex Code 0 thru 9 & A
thru F) if missing or incorrect defective Main
Board.
5. Wireless MAC Address: Verifies Wi-Fi
Module is OK.
6. Bluetooth Address: Verifies Bluetooth
Module
7. Smart Hub Information
8. On TV Information
 On Screen Failures
Noise or lines in Screen
Losing Data Info
Incorrect Color Vertical Lines
Just Backlight
all over the screen No Picture present in all
modes

T-CON Board PANEL

LVDS Cable/
Use Factory Mode test patterns to Use Factory Mode test patterns to Connection
Verify T-CON & not LVDS or Main verify Panel & not T-CON or LVDS

No Display Blocking Errors

Left of screen is darker Source
MAIN Board
BACKLIGHT Verify with other sources,
Picture Test & Patterns.

49
Damaged Panels

Panels do not crack on their own

50
 Picture Test
2014 LED TVs
Self Diagnosis Menu
SAMSUNG
Troubleshooting: MAIN / T-CON / PANEL
With Self Diagnosis Picture Test
ENTER: Menu -> Support -> Self Diagnosis -> Picture Test

1. 2.

Picture Test
1. Enter Picture Test

2. Verify Test 1 Photo 3.

which is from Main
Board, if it’s OK
suspect source, cable,
or input.

3. Verify Test 2 Test

Pattern from T-Con
(FRC). If it’s OK -
Main Board or LVDS
problem.
4. Verify Test 3 from T- 4.
(Sample when Test 1 & Test 2 Fails
Con. If it’s OK and
Test 2 failed, than T- & Test 3 Passes. Problem is T-Con
Con Board problem. Board.)
Picture Test Error Chart: 2014 LED
New Customer Picture Test Error Chart for 2014 LED Models

More Test Pattern to check T-Con. defect

Main Board Pre-T-Con. Post T-Con.

Test Result Problem

Check
Signal
Good
Pass Good
Pass Good
Pass Source and
other
inputs.

Main Board
Bad
Fail Good
Pass Good
Pass or LVDS
Cable

T-Con.
Bad
Fail Bad
Fail Good
Pass
Board

Bad Bad Bad T-Con or

Fail Fail Fail
Panel
 Wi-Fi Module
Bluetooth Module
SAMSUNG
2014 Network: Troubleshooting

✓. ✓. Wired MAC Address

✓. Wireless MAC Address

Wi-Fi
Signal
500mv P-P
Wi-Fi Module
P 1 2 3 4 5 6
STBY 0 0 0 0 NC 0
Power ON 0 .04Vdc .04Vdc 5.3 NC 3.3
Wi-Fi Wi-Fi Vdc Vdc
Sig Sig

✓ Check Wired MAC Address and Wireless MAC

Address at “Contact Samsung”
✓ Or Check Wired MAC and Wireless MAC at
Factory Mode Menu. (Success/Failure)
- If Wired MAC errors exist the Main Board is
defective.
- If Wireless MAC errors exist:
✓. Wired ✓ Check Wi-Fi Module Connector Voltages. If OK
✓. Wireless replace Module.
 2014 Bluetooth Module Troubleshooting
BT Address BT Version
2.
1.

3. BT Module Connector Test 1. Check Bluetooth Address at

“Contact Samsung”
Pins 1 2 3 4 5 6 7 8 9 10
2. Check BT F/W Version at Factory
Standby 0 3,3 0 0 0V 0 5 3.3 0 3.3 Mode screen. Might require
Vdc VDC Vdc
upgrade. Check GSPN
Power ON 3.3 3.3 0 0 2V 1V 5 3.3 3.3 3.3
Vdc Vdc BT Sig BT Sig. Vdc Vdc Vdc 3. If errors exist than Check BT
4V P-P 4V P-P
Connector Voltages. If DC voltages
are missing check cable & Main
Board feed.
4V P-P
✓ If voltages OK but BT Sig. pins (DC
All Measurements in the Chart Ref.) Voltages are missing, The BT
are DC Volts with Multi Meter. Module is likely defective.
Bluetooth Sig. & Sync Pulse are
effective DC Readings.
2014 3D

SAMSUNG
 3D Circuit Troubleshooting
• The 3D functionality may be
checked by varying the depth
in the user menu
• This function is controlled by
the Main PCB and is only
available in the “2D -3D Mode)
• The lowest depth setting (0)
Maximum 3D Effect
will not display a “double”
image
• The highest setting (10) will
display the maximum 3D effect

Depth Variation

58
 3D Troubleshooting
Samsung 3D Service “Challenges”:

➢ 2010 models use I.R. to sync to 3D glasses.

➢ 2011/12/13/14 models use Bluetooth to sync to 3D glasses.
➢ 2010 3D Glasses are not compatible with new models.
➢ 2011/12/13/14 Bluetooth glasses are compatible with each other.
➢ 3D Control & Video Processing: The Main Board performs 3D operation &
processing for both Plasma & LED. 3D Operation Malfunction normally
points to a Main Board failure.
➢ 3D Video processing also relies on the T-CON Board (FRC) for LED TVs. Video
Noise errors with 3D activation can be Main Board issues but likely points to
a T-CON Board failure.
59
3D Picture Test Error Chart: 2014 LED
New Customer 3D Picture Test Error Chart for 2014 LED Models

3D Glasses Pairing

3D Glasses Paired

3D Glasses Pairing

3D Glasses not Paired

3D Picture Test : 2014 LED

New Customer 3D Picture Test Error Chart for 2014 LED Models

3D Test result

BAD

3D Test Picture

GOOD
 Samsung – Bluetooth - 3D Glasses

How to pair BT glasses:

1.) Insure fully charged battery in glasses,
then bring BT glasses near the set (within
2 feet) 2014 status LEDs are
on top of the frame

2.) Press & hold power button on glasses

until red and green LEDs alternately blink
2012
(2-3 sec.) New battery type Glasses have 2011
LEDs on top of the frame.

3.) Message appears in lower left corner

of TV screen when paring is successful.

2013=2014 TVs are the 3D glasses icon

along with a battery icon displaying the 2013
current battery power when pairing. 2014

62
 Troubleshooting Bluetooth 3D Glasses

Bluetooth 3D Glasses Troubleshooting:

Problem: No 3D viewing
Possible Cause:
✓ Insure 2011/12/13/14 Samsung 3D glasses being used.
(BT not compatible with 2010 IR glasses )
✓ Check LED’s on glasses and insure a good battery is installed
correctly.
✓ Pairing issue?
1. Re-Pair: Move within 2 feet, press & hold power button look for On-
Screen confirmation on TV
2. If not pairing, try another set of glasses or other Bluetooth Device (BT
Remote, BT Smart Phone, etc)
3. If pairing works with another device (glasses or BT Device),
troubleshoot glasses; weak battery, etc. TV is okay.
✓ Confirm TV 3D operation (Use 2D-3D Mode with Depth Control Adj.)
✓ Confirm with a 3D signal source
63
10. Parts & Disassembly (& Reassembly)

UNHU8500
Parts & Disassembly
(& Reassembly)
Disassembly and Reassembly
Disassembly and Reassembly
Description Picture Description Screws
1. Place TV face
down on cushioned
table.
Remove screws
from the Stand.
Remove stand.

*Flat Cushion
Disassembly and Reassembly
Description Picture Description Screws

BN61-09494B
TORQUE: 7~ 8Kgf.cm.

2. Remove the
screws of rear-cover.

55" : 18EA

6003-001782 6001-002755
TORQUE: TORQUE:
4~ 5Kgf.cm 4~ 5Kgf.cm
Disassembly and Reassembly
Description Picture Description Screws
65" : 19EA

6003-001782
6001-002755 TORQUE:
TORQUE: 4~ 5Kgf.cm
4~ 5Kgf.cm

3. Lift up and remove

the rear-cover.

*Caution :
Becareful when you
lift up the rear-cover,
It's really sharp
Disassembly and Reassembly
Description Picture Description Screws
* Rear view of model

*Caution: Remove
the function cable
and Speaker cable
before removing the
Speaker

4.Remove the
Speakers (R/L)
Disassembly and Reassembly
Description Picture Description Screws
5. Remove the
screws of main
board.

*Caution :Disconnec
t all cable
connectors before
removing any board

6001-003016
TORQUE: 7~ 8Kgf.cm.
Disassembly and Reassembly
Description Picture Description Screws
6. Remove the
screws of SMPS
board.
Remove the SMPS
board.

*Screw number of
each model is
different.

6001-003016
TORQUE: 7~ 8Kgf.cm

7. Remove cable of
the Wifi, BT, IR, Jog
module, Fan before
removing the Wifi,
BT, IR, Jog module,
Fan.
Disassembly and Reassembly
Description Picture Description Screws
Before remove
middle

6001-002996
TORQUE: 6~ 7Kgf.cm

Panel

※※Reassembly procedures are in the reverse order of disassembly procedures