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Administration
Write to the NYCHA Board
Write to the Chief Executive OFcer

Customer Contact Center (CCC)

The CCC is NYCHA's single point of contact
for public housing residents, Section 8
voucher holders, and Section 8 landlords.
Customer Contact Center (CCC): 718-707-
7771

Customer Contact Center Walk-In Locations

Bronx/Manhattan/Queens
478 East Fordham Road (1 Fordham Plaza),
2nd Floor
Bronx, NY 10458
Monday-Friday, 8am - 5pm

Brooklyn/Staten Island/Queens
787 Atlantic Avenue, 2nd Floor
Brooklyn, NY 11238
Monday-Friday, 8am - 5pm

Borough Management OFces for

Public Housing
If you’re a public housing resident and have an
inquiry or complaint in your neighborhood, you
may contact your local Borough Management
OZce.
Bronx: 718-409-8626
Brooklyn: 718-491-6967
Manhattan: 917-206-3500
Queens/Staten Island: 718-553-4700

Business Partners
Doing Business with NYCHA Inquiries
Store Leasing Inquires
NYCHA Property Inquiries

CCTV Pilot
Requests for CCTV Images for Court or
Administrative Proceedings

File a Complaint
Did you know that there are several ways to 3le a
complaint about NYCHA?

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You can contact an outside,

independent entity…

You can contact NYCHA directly…

FOIL
If you wish to make a Freedom of Information
Law (“FOIL”) request for records your request
must be in writing. You can mail, email, fax or
hand deliver your request using the contact
information below. Please do not send a request
in both hard copy and email form as this would
be duplicative and may delay the response
process:

90 Church Street, 11th Floor New York, New York

10007

Fax: (212) 656-1064

Email: FOIL@nycha.nyc.gov

In person at the Central OZce on Tuesdays and

Thursdays between the hours of 9:00 a.m. and
5:00 p.m., excluding legal holidays observed by
the Authority.

Helpful links and sample forms:

FOIL Request Form

Consent to Release Form
FAQs
FOIL Subject Matter List

Language Access Plan

Language Access Plan helps ensure that our
customers have access to our information
and services in many languages

Legal
Legal papers to be served on NYCHA must be
served on Tuesdays and Thursdays between the
hours of 9:00 a.m. and 5:00 p.m. at 90 Church
Street, 11th Floor, New York, NY 10007, or by
email to ServiceECF@NYCHA.NYC.GOV.

Media Inquiries
NYCHA Press Inquiries
Film and Photography Inquiries

NYCHA Journal
Since 1970, The NYCHA Journal has informed
and inspired the New York City Housing Authority
community - about 600,000 public housing and
Section 8 residents and 10,000 employees - with
stories and information about new programs,
resident accomplishments, upcoming events,
and career, health, and educational
opportunitites. The NYCHA Journal website is
updated weekly.

If you have an interesting story or event you'd

like to be covered in The NYCHA Journal,
email journal@nycha.nyc.gov.

Rent Payment
For information concerning the processing of
public housing monthly rent payments: 212-
306-6776
Learn about all of the rent payment options
available to residents

Resident Economic Empowerment and

Sustainability (REES)
Learn about job training and career
opportunities for NYCHA public housing and
Section 8 residents
For more information call the REES Hotline at
718-289-8100

Section 8
Residents, owners, and landlords may
contact our Customer Contact Center
(CCC) for Section 8 related issues.
All Section 8 mail must be addressed to
NYCHA and sent to the PO Boxes below:

Annual Review (AOI) PO Box 19196

Documents Long Island City, NY
11101-9196

Landlord Documents PO Box 19197

Long Island City, NY
11101-9197

Rental Transfer PO Box 19199

Documents Long Island City, NY
11101-9199

Letters or Questions PO Box 19201

Long Island City, NY
11101-9201

Portability Documents PO Box 1631

New York, NY 10008-
1631

Fax Number:
212-306-0710

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Main line and switchboard: 212-306-3000

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