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I Still Receive The Error Message - Paper Jam - After I Removed The Jammed Paper. (With Video Instructions) - Brother
I Still Receive The Error Message - Paper Jam - After I Removed The Jammed Paper. (With Video Instructions) - Brother
MFC-J5720DW
I still receive the error message "Paper Jam" after I removed the jammed paper. (With
Video Instructions)
To clear the error message Paper Jam after you removed the jammed paper, please open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.
Follow the steps below to use the Maintenance Sheet included with your machine to clear the paper jam.
6. Load the Maintenance Sheet (included with your Brother machine) in Landscape position in the manual feed slot. Push the
Maintenance Sheet in until the feed rollers grab it.
Landscape orientation
If you cannot find the Maintenance Sheet, you can use one sheet of A4 or Letter paper such as glossy paper.
Make sure you put the sheet in the manual feed slot. (Not in the MP tray.)
If the error message continues to appear, please contact Brother Customer Service from "Contact Us."