212020241 Finlatios FMEP Program 2021 - Google Docs
Finlatics
ENABLING INSIGHTS
Finlatics FMEP Program 2021
Sector 1 analysis : Banking and financial sector
Porter's five forces analysis on banking/financial sector:
Porter’s five forces analysis
(By Michael porter, a professor of strategy at harvard school of business)
e Bargaining power of buyers
« Bargaining power of suppliers
e Rivalry among existing competitors
e Threat of substitute products
¢ Threat of new entrants
Let us analyse these five forces in context of indian banking and financial
sector...
¢ Bargaining power of buyers (Positive impact) : (This broadly refers to the
extent buyers are able to put pressure on the company, which is broadly a
factor of the customer's ability to react to price changes) In Indian context
the banks are the most vital part of the economy and a slight disruption can
cause a havoc to the economy. In the recent past the government has
shown keen interest to make people to move on to the cashless
transaction and to open bank accounts in form of “Jan dhan yojana” of
those in rural areas mainly who usually do not get the benefits of our
financial system. In this industry the major threat which a buyer can pose
to a bank is that of the high transaction charges levied be it in opening of
bank accounts,broking business, transacting by card etc. But as there is a
massive competition among banks to attract new customers and now with
help of Al and technology we are seeing that bank accounts can be
opened at home too and that at too at near zero cost. And because of the
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Finlatios FMEP Program 2021 - Google Docs
nascent stage of debt market, too volatile stock market and low financial
literacy amongst people they generally prefer to keep their money in
savings account, FDs etc. so it becomes essential for the banks to improve
their technology and services provided and reduce their costs to attract
customers.
Bargaining power of suppliers (Neutral impact) : (This broadly refers to the
extent suppliers are able to put pressure on the company, when charging
for the raw materials or products that they give to it) In the context of banks
the customers prefer banks because of their high reliability and now the
customers have also hedged their risk of inflation by investing in other
riskier avenues which can be a negative news as it will mean a net outflow
of money. There are primary four ways in which a bank can increase its
cashflow 1. Customer's deposits 2. Mortgages and loans 3. Securities
which are pledged 4. Loans by other financial institutions. Therefore the
bank has to make an efficient usage of these resources and make profit by
not compromising the risks and short term withdrawal by customers.
Rivalry among existing competitors (Negative impact) : (Industry with high
rivalry among existing competitors is one which is characterized by
consistent price wars, high degrees of innovation, increased marketing
attempts and service improvements) The banking sector is said to be very
competitive as it is leveraged by the trust factor and management skills.
Banking as a sector constitutes a major portion of a developing economy. In
the banking sector the experience, history, cost efficiency, relationship with
customers, technology plays major role in a bank's success. Major banks
like HDFC Bank,Kotak mahindra Bank, SBI bank etc usually acquire banks
rather than investing heavily on marketing and advertising. And now with
the switching costs too low therefore it becomes essential for the banks to
meet all the demands of their customers either they will loose them.
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e Threat of substitute products (Positive impact) : (A company operating in an
industry with high threat of substitute products suffers as they have to put a
price ceiling to their offering) The major threat which banks face is that of
the ease of technology that the people are getting at their finger tips. We
can see such a thing taking place in the broking industry where the costs
were so much high 10 years before but now because of the discount
brokers like zerodha, upstox,5 paisa even the traditional broking firms cum
banks like SBI securities, ICICI securities, HDFC securities were shaken
and had to reduce their costs drastically. Even during the lockdown as
people got more time to spend to explore new avenues we saw a surge in
demat account opening numbers and retail participation increased and
moved to discount broking firms. The threat also now can be that people as
become more financial literate they will see for other investment avenues
available to them such as IPOs, FPOs, OFS, gold, Commodity etc.
Threat of new entrants (Positive impact) : (Industry where the barriers to
entry are low) In the indian context for the banking industry the entry barrier
is much high because the RBI our central bank controls the issuance of
licences and even by providing licences to the private sector players may
reduce the market share of public sector banks. Because the banks also
has a trust factor upon by their customers so it becomes nearly impossible
for a new player in market to become a major bank in short time and that's
why we see many co-operative and regional banks in india. And as the
world has moved on technology the banks are able to consolidate their
different businesses like of lending, borrowing, consulting, broking etc.
under one roof and cater to the financial needs of their customers and hold
them for long time.
Resources used:
1. https://www. ibef.org/download/Banking-July-2017.pdf
/iwww.investe ia.com/articles/markets/020916/analyzing-t
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3. http://ijecm.co.uk/wp-content/uploads/2018/08/682.pdf
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