EGYPTIAN AMERICAN INTRODUCTION

INTERNATIONAL SCHOOL It is advised to ensure that

you have studied All
ICT DEPARTMENT
presentations provided from
week 1 to week 12 and have
responded to the question
paper that was submitted
before this paper.

Best Regards,
ICT - Grade 11 Dr. Motasem El-Hawary
MED-TERM EXAM - FINAL REVISION ANSWERS
ICT - GRADE 11 (Med-Term Revision Answers)
Answers)

A. True/False: Indicate whether the statements below are true or false and
correct the false statements:

- Companies systems require to be up to date for a better performance this should include
software and hardware updating! (T) (Week 1 – Slide 4)

- A system Replacement can be created in order to replace a system that is inefficient, no longer
suitable but for a different purpose than the original system. (F) Same purpose or for its original
purpose (Week 1 – Slide 6)

- SaaS is great for any organization that wants to maximize its IT responsibilities and costs. (F)
Minimize (Week 1 – Slide 15)

- It is very complex to involve a big database exchanging information across countries. (T) (Week 2
– Slide 9)

- Having a reference guide on how to use a system is one of the main user documentation terms!
(T) (Week 2 – Slide 19)

- Printed manuals are usually up to date every time the system is updated. (F) Not up dated (Week
2 – Slide 26)

- Computer peripheral devices are sometimes called A/I devices. (F) 0/I devices (Week 3 – Slide 14)

- A router is a hardware device that routes data (hence the name) from a local area network (LAN)
to another network connection! (T) (Week 3 – Slide 22)

- ROMs are volatile devices, so these instructions are retained when the electricity is off. (F) non-
volatile (Week 4 – Slide 11)

- The operating system is stored in secondary storage. This storage must be accessed as soon as
the computer starts up. (T) (Week 4 – Slide 12)

- It is the job of the RAM to cope with the problems and breakages that are caused by errors and
problems. (F) operating system (Week 5 – Slide 8)

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- A piece of software called binary system used to convert code words into machine code that the
computer can understand. (F) assembly Language (Week 6 – Slide 10)

_____________________________ END OF PART A _____________________________

B. Multiple Choice: Choose the correct answer:

- When companies/organizations unify under one umbrella across international borders it’s called:
(Week 1 – Slide 12)

A. International Company.

B. Multi-National Company.

C. World-Wide Company.

D. Can be all the mentioned points as merged companies. 

- SAAS stands for: (Week 1 – Slide 14)

A. Service as a software.

B. Software along with a Service.

C. Software as a Service. 

D. Selling as a service.

- User Documentation is used for: (Week 2 – Slide 19)

A. Explains how to use the features and functions of a system. 

B. Help users with updating the system.

C. Detailed documents that are used online only.

D. All the mentioned points above.

- Well-made user documentation will lead to: (Week 2 – Slide 20)

A. Help changing the system internal faster.

B. Using the system and increases the productivity. 

C. Get the customers to be familiar with the company system.

D. Will confuse the users due to too many information.

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- When you move an old version image from Photoshop to a new Photoshop, the computer
wouldn’t accept it due to. (Week 2 – Slide 13)

A. Validation rules.

B. Incomplete data transfers.

D. Incompatible file formats. 

C. None above.

- Beta testing is performed by _____ who are not employees of the organization. (Week 2 – Slide
16)

A. End-users or companies.

B. Testers or organization.

C. Testers or end-users.

D. Clients or end-users. 

Self-instruction/directing is: (Week 2 – Slide 5)

A. Take a private session with a trainer one to one.

B. Seek help by a friend/colleague who is familiar with the system.

C. Learn how to use the system on your own. 

D. Read the system manual and fix it when it needs to.

- Computer components that refers to the physical parts of a computer and related devices. (Week
3 – Slide 13)

A. Hardware. 

B. CPU.

C. Peripherals.

D. ROM/RAM

- The term that is used to describe both the people who work for a company or organization and
the department responsible for managing resources related to employees. (Week 3 – Slide 17)

A. End-users.

B. Developers.

C. Human resources. 

D. Clients.

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- When you start software, all the instruction codes in the software file are copied from secondary
storage into main memory (RAM) is called: (Week 4 – Slide 4)

A. Loading Software. 

B. Running Software.

C. Installing Software.

D. Application Software.

- When CPU fetches the instructions one at time and carries them out. This is called running the
software. (Week 4 – Slide 4)

A. Loading Software.

B. Running Software. 

C. Installing Software.

D. Application Software.

- The CPU (Central Processing Unit) send and receive signals from: (Week 5 – Slide 5)

A. RAM

B. Users

C. Peripherals 

D. None above

- The computer language that use short text/words instead of binary numbers/codes but still not
understood well by users and non-programmers. (Week 6 – Slide 10)

A. Binary Language.

B. Binary Codes.

C. Zero and one Language.

D. Assembly Language. 

- The tab that is used add charts such as; column, line, pie, bar, area, scatter etc. to the MS Excel
table is: (Week 6 – Slide 12)

A. Insert Tab. 

B. Page Layout Tab.

C. Formulas Tab.

D. Data Tab.

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- The tab that allow users to play with Visual Basic is: (Week 8 – Slide 19)

A. Data Tab.

B. Help Tab.

C. Developer Tab. 

D. Home Tab.

- The tab that is responsible for the page orientation such as landscape of portrait, margins and
size is: (Week 8 – Slide 13)

A. Insert Tab.

B. Page Layout Tab. 

C. Formulas Tab.

D. Data Tab.

- The tab that is checking the spelling of the table and can be used to add table comments is:
(Week 8 – Slide 16)

A. View Tab.

B. Review Tab. 

C. Home Tab.

D. Data Tab.

- Which of the following functions is using the correct syntax? (Week 10 – Slide 6)

A. SUM(A2:A8,E2:E8)=

B. =A2:A8(SUM)E2:E8

C. =SUM(A2:A8,E2:E8) 

D. SUM=(A2:A8,E2:E8)

_____________________________ END OF PART B _____________________________

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C. Comparison: Compare between the following terms below:

- Local software and remote software in-term of system implementation: (Give one
example of each) (Week 1 – Slide 14)

LOCAL SOFTWAR REMOTE SOFTWARE

A program that you can buy and install on a Software that is installed on a computer
particular computer. somewhere on the internet and then use it
though a browser (also called SaaS/cloud).

Example:
Example:
Downloading Office life time once.
Using online office over the internet.

- Direct Changeover and Pilot Running in-term of system installing: (Mention one
advantage and one disadvantage of each) (Week 2 – Slide 5/7)

Direct Changeover Pilot Running

Method: Old system is stopped and new
system is started.
Advantages: Minimal time and effort, new
system is available immediately.
Method: The new system is piloted (tested)
with a small subset of the organisation. Once it
is running correctly and all bugs have been
sorted out, it is implemented across the whole
organisation.

Advantages: All features are fully trialled; if the

Disadvantage: If the new system fails, there is new system fails, only a small part of the
no fall back organisation suffers; staff who were part of the
pilot can train other staff.

Disadvantage: for the subset of users in the

pilot group, there is no backup if the new
system fails.

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- Phased Conversion and Parallel Running in-term of system installing: (Mention one
advantage and one disadvantage of each) (Week 2 – Slide 6/8)

Phased Conversion Parallel Running

Method: The new system is introduced in Method: The new system is started, but the old
phases as parts of the old system are gradually system is kept running alongside it. Data has to
replaced with the new system. entered into both systems.

Advantages: Allows people to get used to the
new system; training of staff can be done in
stages.
Disadvantage: If the new system fails, there is
no fall back for that part of the system.
Advantages: If the new system fails, the old
systems run a backup.
Outputs from the two systems can be
compared to see if new one is running
correctly.

Disadvantage: running two systems is costly in

terms of time and money.

- Alpha and Beta testing in-term of system testers: (Week 2 – Slide 16)

Alpha testing Beta testing

Alpha testing performed by testers who are Beta testing is performed by clients or end
usually internal employees of the users who are not employees of the
organization. organization.

Alpha testing performed at developer's site. Beta testing is performed at client location or
end user of the product.

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- Help files and Online support in-term of User documentation: (Mention one
advantage and one disadvantage of each) (Week 2 – Slide 22/24)
Help files
Method: Files supplied together with the
system. They can usually becalled up with a
button in the system.
Advantages:
Accessible at any time when using the program.
Give general instructions on how to use the
system.
Give general instructions on how to solve some
major errors.
Disadvantage:
They often only deal with very general errors.
They often lack a search capability; you have to
look to find help for your problem.
- Formal Classes and Online Training advantages and disadvantages: (Week 3 – Slide
8/10)
Formal Classes
Advantages:
Structured learning environment.
Experts are around to answer questions.
Curriculum designed to teach all aspects.
Disadvantages:
Expensive – teachers, buildings and facilities
needed.
Rigid schedule and curriculum.
Not much personalization possible.
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Online support
Method: Special web service hosted by the
system's developer to provide user
documentation.
Advantages:
They are often extensive compared to help
files.
If user facing a problem that has no solution,
online support is an option to access a live
support, which mean that user can talk to a real
human operator
Disadvantage:
They are useless if users have no internet
connection.
Live support does not work quite well with
users who are unfamiliar with computers, when
they have to explain their problem. (“I clicked
'that' button and then something happened!”)
Online Training
Advantages:
Structured learning environment.
Expert on hand to answer questions.
Curriculum designed to teach all aspects.
Flexible locations.
Disadvantages:
Expensive; teachers & internet connection
needed.
Can feel ‘remote’ with no quick ‘hands on’.
Has to be computer-based only.
- Social issue and Ethical issue associated with a networked world: (Give one
example of each) (Week 3 – Slide 25/26)
Social Issue
A social issue is a problem that influences a
considerable number of the individuals within a
society.
Examples:
Crime, Health, Education, Media & Propaganda,
Poverty, Terrorism
- Application Software and System Software in Computing system: (Give one example
of each) (Week 4 – Slide 6/7)
Application Software
Application Software is any software that
carries out useful work for us.
Examples:
A word Processor on your school computer.
The email software on your laptops at home.
A game on a games console.
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Ethical Issue
A problem or situation that requires a person or
organization to choose between alternatives
that must be evaluated as right (ethical) or
wrong (unethical).
Examples:
Computer crime such as hackers
Responsibility for computer failure
Protection of computer property, records and
software
Privacy
System Software
the software that enables the computer to
work properly. The instructions in system
software help the CPU to run the whole
computer system.
Examples:
To start up the computer.
To Load and run applications.
To control the flow of data from the input
devices to the output ones.
- Jump and Loop in Operating system interrupts: (Week 5 – Slide 9)

Jump Loop

In each fetch-execute cycle the PC adds 1 to the
previous address. some instructions can change
the address in the PC counter to a new value,
so execution continues from a new place in
memory.
Sometimes the program counter jumps back to
a previous instruction. This means a group of
instructions will be repeated

- LLL & HLL in Computer language: (briefly explain one each) (Week 6 – Slide 5 /12)

LLL HLL

LOW-LEVEL LANGUAGES HIGH-LEVEL LANGUAGE

A language that is similar to the machine code A program written in a high-level language
is called a low-level language. Assembly using human language/words, it’s used\
language is a low-level language. designed for different purposes.

Example: Machine Language Example: Python, C++, Visual Basic etc.

- SUM & COUNT in Excel Functions: (Write the formula of each) (Week 10 – Slide 7)

SUM COUNT

This function adds all the values of the cells in This function counts the number of cells with
the argument. numerical data in the argument. This function is
useful for quickly counting items in a cell range.
Formula:
Formula:
=SUM(F3:E19)
=COUNT(E3:E19)

_____________________________ END OF PART C _____________________________

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D. Definition: Mention the suitable terms below:

- Company System: (Week 1- Slide 6)

Is the complete set of components that work together to carry out a particular function. These
include hardware, software, communications and people.

- Context: (week 1 – Slide 6)

Is the background, environment, framework, setting, or situation surrounding a system.

- Legacy System: (Week 1 – Slide 11)

Is an old method, technology, computer system, or application program, that may or may not be
supported/available for purchase any more.

- MERGER: (Week 1- Slide 12)

A combination of two entities or more, especially companies, into one.

- Formal Classes: (Week 3- Slide 7)

Users sitting in a classroom listening to an instructor who shows and explains how to use the system.

- Remote training: (Week 3- Slide 9)

When Instructor train one user or a small group of users from distance (remotely connected) it could
be different buildings, areas or countries (Skype, Google Hangouts, Face time, etc.).

- Network: (Week 3- Slide 15)

A network consists of multiple devices that communicate with another using a transmission
medium. Many types of networks exist, fall under two primary categories: LANs and WANs.

- Client-server: (Week 3- Slide 21)

Is how a server providing resources and services to one or more clients.

- FIREWALL: (Week 3- Slide 23)

A firewall acts as a barrier between a trusted system or network and outside connections. Also, it
allows trusted data to flow through it.

- Software: (Week 4- Slide 4)

The instructions that tell the computer what actions to carry out.

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- User Interface: (Week 5- Slide 6)

The user interface is what you experience when you use the computer. The interface turns the
digital data inside the computer into a form you can see and understand.

- Machine Code: (Week 6- Slide 7)

All instructions are stored as binary number codes. The CPU fetches the binary code, interprets it
and executes it. A computer file made of machine code is called an executable file.

- SYNTAX: (Week 10- Slide 4)

The arrangement and sequencing of the function and its parameters are referred to as the syntax of
a function in Excel.

- AVERAGE: (Week 10- Slide 7)

This function determines the average of the values included in the argument. It calculates the sum of
the cells and then divides that value by the number of cells in the argument.

- MAX: (Week 10- Slide 7)

This function determines the highest cell value included in the argument.

- MIN: (Week 10- Slide 7)

This function determines the lowest cell value included in the argument.

_____________________________ END OF PART D _____________________________

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E. Scenarios: Answer the following questions below:

Scenario One:

"Before choosing to switch the system's context to a new one, there are two crucial considerations
when deploying a new system to any company. After switching to a new system, users should
become familiar with it by receiving the necessary training (which is strongly advised for any
company)”

- What are the two key decisions that, in your opinion, need to be made before the system is
updated? (Week 1 – Slide 7)

1. The extent of the new system: how long would the new system cover my needs?

2. The limitations of the new system: To which limits this system will satisfy my needs and
requirements.

- What kind of training would be most effective in lowering the workload and coasting the
company? Why? (Week 3 – Slide 7)

Formal Classes:

This method is useful to train large amounts of staff as it is effective and relatively cheap, but if the
size of the classes is too big, there is less time to deal with individual problems and questions.

- Name two tests should be given after implementing the new system. (Week 2 – Slide15)

1. Black Box:

Treats software under test as a black-box without knowing its internals. Tests are using software
interfaces and trying to ensure that they work as expected.

2. White Box:

Looks inside the software that is being tested and uses that knowledge as part of the testing process.

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Scenario Two:

"Mr. Jhon decided to move his company abroad due to a better income and life style. He decided
to transferee all the company data from his current company to the new one.”

- What are the possible problems that might arise during the data migration? (Name the Three
possible problems with a brief explanation of each) (Week 2 – Slide11, 12 & 13)

1. INCOMPATIBLE FILE FORMATS.

As the same piece of software might have different versions, the data created in one version, might
not be compatible with another version.

2. VALIDATION RULES.

These rules are applied to inputs. If these are different at the destination than at the source, data
will be rejected and lost.

3. If the actual transfer is interrupted

Only part of the data will be at the destination, leading to loss.

Scenario Three:

"Sara recently purchased a new computer, and as she was utilizing one of the programmers, the
machine suddenly went down."

- In your point of view what happened to Sara’s computer? (Name and define) (Week 5 – Slide 9)

Computer Interrupts: During the fetch-execute cycle the PC counts through the instructions in
memory. Normally the PC counts through the address in the memory unit one by one.

- Which type of interrupts can case the computer to shut down? Why? (Week 5 – Slide 12)

SOFTWARE INTERRUPTS: It usually deal with problems, such as loading a software or webpage it
takes a long time and a message appear saying that a web page is taking too long to load.

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Scenario Four:

"Mr. Motasem spends the majority of his time at home, work, and at his business using Microsoft
Excel. He eventually became quite tired of annually updating the program, though! He visited a
computer store seeking a solution”

- Which package does Mr. Motasem currently use? How would you realize? (Week 8 – Slide 4)

Mr. Motasem is using MS 365, because it’s a subscription service (software as a service) that require
yearly update, it’s always up to date and work with the latest version Microsoft packages.

- How may the shop provide Mr. Motasem a solution? Why? (Week 8 – Slide 4)

There are two solutions at Mr. Motasem’s case:

1. Online MS Package:

This is a free version of Office where Mr. Motasem can access it via web browser but a Microsoft
Account will be required to use this service.

2. Office 2019 or offline office:

A one-time purchase. This is more traditional way Mr. Motasem can use by buying the software.
Currently Microsoft is trying to direct people to use the 365 version over buying the 2019 release

Scenario Five:

"EAIS High School GDS office started to collect student data from those who are enrolling in ACT
classes in the upcoming term using MS Excel, despite a few problems that they encountered during
data entry"

- Error ##### appeared in some cells and when clicking on the (#####) error it appears as (#Name?)
Name each error and the potential problem it may have caused: (Week 9 – Slide 7)

##### Error mean: Cell is too narrow to display the results of the formula.

Solution: To fix this simply make the column wider and the “real” value will be displayed instead of
the ###### signs.

#Name?: Mean cell reference in the formula is not formed correctly for example: using wrong cell
name such as BB or 66 rather than B6.

Solution: Reenter the sell name correctly according to the vertical column and horizontal raw.

- While GDS were counting the number of students to find out the total of who applied for the ACT
session, there is another error appeared as (#VALUE!). What us the possible data issue? (Week 9 –
Slide 7)

#Value! Mainly related to the mathematics equations as users might mix between a textual value
and numbers, therefore the results will confuse the MS Excel software.

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Scenario Six:

"Companies often gather a large amount of information on their clients, and it takes a while to
find the data that was submitted to be identified"

- What is the best way to identify the collected data numbers without looking at the
figures/numbers: (Week 11 – Slide 9)

Conditional Formatting: It would be extremely difficult for the company to see the different patterns
and trends just from examining the raw information. Conditional formatting allows the company to
automatically apply formatting—such as colors, icons, and data bars—to one or more cells based on
the cell value.

- If the company looking forward to replace some of customers data/details, how possible that can
happen? Explain? (Week 11 – Slide 7)

Find and Replace: When working with a lot of data in Excel, it can be difficult and time consuming to
locate specific information. The company can easily search your workbook using the Find feature,
which also allows you to modify content using the Replace feature.

_____________________________ END OF PART E _____________________________

F. Answer the following questions below:

- Why users may find it difficult to adapt themselves to a new system in term of system change?
(Name Five challenges that users might face). (Week 1 – Slide 8)

1. Users don’t like change.

2. New systems might omit/skip old features.

3. Old systems might be faster in certain circumstances.

4. People find changes complex.

5. From a technology perspective, change might lead to incompatibility.

6. There might be data loss during migration.

7. It might be expensive (either in terms of money or time).

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- Before any change is applied, the following steps might make the process easier. (Complete the
following process below): (Week 1 – Slide 9)

Plan Communicate Integrate Evaluate

To have a clear The most Open up the plans Evaluate every

and valid reason important factor for consultation feasible
for the change. in changing with the opportunity.
anything within a stakeholders.
company is to
communicate the
change to the
stakeholder with
in the
organization.

- When organizations and companies combine across international borders, they may encounter a
number of problems (Name Three of those problems): (Week 1- Slide 12)

1. Issues of software compatibility.

2. Language differences.

3. Time zone differences.

4. Workforce cultural differences.

- In your point of view explain the meaning of operating system and how it works: (Week 4 - Slide
9)

Operating system stand for, a number/collection of different software that are collected together in
one big software file that needed by the CPU to run.

When the computer is turned on, the first action of the CPU is to load the operating system into
RAM. (This is called Booting UP.

The operating system stays in RAM all the time the computer is switched on. It operates in the
background to make the computer work properly.

- Name three different components/elements of the operating system: (Week 5 - Slide 4)

1. Control the hardware.

2. The user interface.

3. Load/run application.

4. Errors and problems.

5. Interrupts.

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- Explain the given image below: (Week 5 - Slide 13)

CPU INTERRUPTS: In this case the computer can carry out more than one task at the same time.

The operating system is constantly scanning the signals received from hardware and software. If an
interrupt is received, the CPU interrupt the current program.

- Binary systems must be translated into a human language before being used as a computer
language. List two famous types of translators that users employ, along with their advantages and
disadvantages. (Week 6 - Slide 18)

COMPILER & INTERPRETER

COMPILER INTERPRETER

If you make a change, you can

Makes an executable file.
test the effect immediately.
Advantage The executable file can be given to another
You only need one file (The
person or sold.
program code file).

No executable file. The program

If you make any change the program must be can only run if you have the
Disadvantage
compiled again. interpreter code on your
computer.

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- Using your knowledge of Microsoft Excel, please explain each of the following points below:

1. Quick Access Toolbar: Is used to save sheets, also undo and redo tasks.

2. Title Bar: Displays the name of the current spread sheet.

3. Name Box: Displays the cell that is currently selected in the spreadsheet.

4. Formula Bar: Is used to edit the content of any cell and can be expanded to show multiple lines
for the same formula.

5. Sheets Tabs: Used to display the worksheet that a user is currently editing.

6. View and Zoom Bar: To Zoom in/out and different viewing options.

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- Correct the following Syntax of the IF Statement: (Week 10 - Slide 11)

1. (IF= Pass = 1, “Yes”, “No”):

IF= G2 = “Pass”, “Yes”,”No”

2. (IF= BS = “60”, Pass, Fail):

IF= B2 = 60, “Pass”,”Fail”

3. (IF= B33 > B22, Agree, Refuse):

IF= B33 > B22, “Agree”, “Refuse”

_____________________________ END OF PART F _____________________________

G. Matching: Match the following terms in column A to its corresponding in

column B:

1 A AREA CHART

2 B
COLUMN CHART

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 SURFACE
3 C
CHART

4 D LINE CHART

5 E PIE CHART

GRAPHICAL
6 F
CHART

G BAR CHART

1 G, 2 D, 3  A, 4  C, 5  B, 6  E

_____________________________ END OF REVISION _____________________________

DR. MOTASEM EL-HAWARY

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