EMPLOYEE SATISFACTION SURVEY R

SURVEY QUESTIONS

Constantly strives to provide value to our clients and customers

My company cares about its employees
My company cares about its customers
I believe the company mission and vision drive the decisions that are made
My job makes good use of my skills and abilities
I am very satisfied with my job
My supervisor shows appreciation for the work that I do
My pay is competitive with others places that I could work
I am proud to be a part of this company
I am proud to tell my friends and family that I work here
Recognizes employees based on merit, i.e., accomplishments, successes.
I feel encouraged to come up with new and better ways of doing things
My work gives me a sense of personal accomplishment
When people work extra hard to meet our goals they are rewarded accordingly
My Supervisor takes the time to praise those who do an excellent job
I have received the training I need to perform my job responsibilities
My Supervisor talks with me to help me determine my training and development goals.
Maintains working conditions that are safe
Maintains working conditions that are clean and orderly
Respects the dignity and diversity of all employees
Committed to helping employees fulfill their family and other responsibilities
Provides leadership who act in just and ethical ways
Provides employees with a sense of fulfillment and purpose in their jobs
Provides employees with a sense of security in their jobs
Provides employees with fair compensation
Promotes an environment in which employees feel free to make suggestions and complaints
Provides an inclusive environment where each employee is considered as an individual
I have the tools and resources to do my job well
In my job I have clearly defined quality goals
When I am having difficulty my Supervisor is there to support me so I do not feel abandoned
My Supervisor gives me useful information on how I can improve my job performance
My Supervisor lets me know where I stand and what is expected of me
I trust my supervisor
SFACTION SURVEY RESULTS

PERCENT FAVORABLE RESULTS

FOCUS AREA
Current Year Two Years Ago Four Years Ago
CLIENT/CUSTOMER 90 89 91
COMPANY & STRATEGY 60 70 75
COMPANY & STRATEGY 75 74 76
COMPANY & STRATEGY 60 65 71
JOB SATISFACTION 43 52 59
JOB SATISFACTION 35 41 48
JOB SATISFACTION 38 48 55
JOB SATISFACTION 75 77 76
JOB SATISFACTION 70 72 79
JOB SATISFACTION 80 81 80
RECOGNITION & PRAISE 46 49 52
RECOGNITION & PRAISE 35 40 43
RECOGNITION & PRAISE 38 42 44
REWARD & RECOGNITION 31 35 40
REWARD & RECOGNITION 35 39 44
TRAINING & DEVELOPMENT 66 70 68
TRAINING & DEVELOPMENT 25 28 33
WORKING CONDITIONS 78 80 80
WORKING CONDITIONS 80 82 82
WORKING CONDITIONS 75 76 75
WORKING CONDITIONS 76 73 68
WORKING CONDITIONS 35 45 53
WORKING CONDITIONS 77 80 80
WORKING CONDITIONS 43 44 47
WORKING CONDITIONS 75 76 75
WORKING CONDITIONS 37 41 44
WORKING CONDITIONS 36 40 41
WORKING CONDITIONS 76 77 76
WORKING CONDITIONS 80 80 77
WORKING CONDITIONS 35 38 44
WORKING CONDITIONS 38 41 44
WORKING CONDITIONS 36 39 42
WORKING CONDITIONS 24 33 39