ict
1 Discuss the following questions.
= How independent are you? Do you like to make your own
decisions? Which groups of people do you ask for helo and advice?
= How much time do ycu spend on planning a holiday or
business tip? Do you like to have all the details or de you just go
anc: hope for the best?
"= Would you prefer to have 3 manager who isa strong leader
and makes all the decsions oF ane who likes to get everybody's
opinion before they make a decision?
2 Now discuss the following questions,
= Were youranswers similar to or different from the answers of the
people you spoke to?
= Doyouthink thet your answers would be similar for most people
in your country, or does it depend on other factors,e0. age,
gender, education?
How important do you think itis to understand your own
culture bafore trying to understand someone else's?
Think about your country or organisation. What tips could you
give to people coming to your country or organisation to do
business forthe fist time? Use the quotes above tohelp you.
eainwork plerning dresstode punctialty)
oimalty in hoa, pecple speak to aach other)
socialising outsde ofthe srganisation using mabile phones
You are going to listen to Bob Neidermire,
General manager for Boston Scientific,
1 Inthis part of the interview, Bob
Neidermire talks about corporate and
national culture, Which do you think Is
more important for employees who are
working in a multinational company?
3 Are you surprised by what he said? Can you foresee any
conflict between corporate and individual cultures for people
working abroad?1 When Boston Scientific sends staff abroad for a longer
assignment, the company prepares them for their relocation.
How do they do this? Listen and tick (v’) the things that Bob
Neidermire mentions.
11 on-the-job training
2 cultural training
3 basic language veining —__
4 a heelth insurance package
5 an expatriate financial package.
2 If you were going to work in another country for two years,
what support would you want from your employer?
Peer
1 Inpairs, discuss what you think are the two biggest
challenges employees face when they move abroad.
2 Nowlisten to see whether Bob Neidermire mentions the
same things. What does he say is the key to success?
People who have worked abroad often say that coming back
to their own country was difficult. Statistics show that about
660 percent of repatriated people left their company within one
year of returning home. This is usually a problem for companies
because thay lose the experience of the employee and they have
to look for a replacement, Many organisations have repatriation
programmes to help employees when they come home.
1 What do you think is the most difficult challenge for
repatriated employees? How do you think companies can help
their employees when they return home?
2 Listen to Bob Neidermire talking about his experience
with another company before he started working for Boston
Scientific. Make notes to answer these questions.
1 Was it more difficult for Bob to mave fiom the USA to Asia ar from
Asia back to the USA?
2. What were his responsibilities when he was in Asia?
3 Why was he unhappy in his work when he returned to the USA?It is reasingly common for
‘multinational businesses to serd
cereloyees on international asignments,
but without the right cross-cultural
5 skils, staff will often struggle
Wayne Mullen, Head of Learning
and Development at Standard Bark.
discusses the impact that cultural
challenges can have on employees
to relocating to another country. order
to be successfully wansferred,
‘employees must understand the
hstcountry culture, he argues.
Calleagues from diferent countries
1s might share similar professional
knowledge and skils within a single
international organisation, but their
ways of working, social stills,
body language and ways of doing
2 business are tkely to be completely