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ict 1 Discuss the following questions. = How independent are you? Do you like to make your own decisions? Which groups of people do you ask for helo and advice? = How much time do ycu spend on planning a holiday or business tip? Do you like to have all the details or de you just go anc: hope for the best? "= Would you prefer to have 3 manager who isa strong leader and makes all the decsions oF ane who likes to get everybody's opinion before they make a decision? 2 Now discuss the following questions, = Were youranswers similar to or different from the answers of the people you spoke to? = Doyouthink thet your answers would be similar for most people in your country, or does it depend on other factors,e0. age, gender, education? How important do you think itis to understand your own culture bafore trying to understand someone else's? Think about your country or organisation. What tips could you give to people coming to your country or organisation to do business forthe fist time? Use the quotes above tohelp you. eainwork plerning dresstode punctialty) oimalty in hoa, pecple speak to aach other) socialising outsde ofthe srganisation using mabile phones You are going to listen to Bob Neidermire, General manager for Boston Scientific, 1 Inthis part of the interview, Bob Neidermire talks about corporate and national culture, Which do you think Is more important for employees who are working in a multinational company? 3 Are you surprised by what he said? Can you foresee any conflict between corporate and individual cultures for people working abroad? 1 When Boston Scientific sends staff abroad for a longer assignment, the company prepares them for their relocation. How do they do this? Listen and tick (v’) the things that Bob Neidermire mentions. 11 on-the-job training 2 cultural training 3 basic language veining —__ 4 a heelth insurance package 5 an expatriate financial package. 2 If you were going to work in another country for two years, what support would you want from your employer? Peer 1 Inpairs, discuss what you think are the two biggest challenges employees face when they move abroad. 2 Nowlisten to see whether Bob Neidermire mentions the same things. What does he say is the key to success? People who have worked abroad often say that coming back to their own country was difficult. Statistics show that about 660 percent of repatriated people left their company within one year of returning home. This is usually a problem for companies because thay lose the experience of the employee and they have to look for a replacement, Many organisations have repatriation programmes to help employees when they come home. 1 What do you think is the most difficult challenge for repatriated employees? How do you think companies can help their employees when they return home? 2 Listen to Bob Neidermire talking about his experience with another company before he started working for Boston Scientific. Make notes to answer these questions. 1 Was it more difficult for Bob to mave fiom the USA to Asia ar from Asia back to the USA? 2. What were his responsibilities when he was in Asia? 3 Why was he unhappy in his work when he returned to the USA? It is reasingly common for ‘multinational businesses to serd cereloyees on international asignments, but without the right cross-cultural 5 skils, staff will often struggle Wayne Mullen, Head of Learning and Development at Standard Bark. discusses the impact that cultural challenges can have on employees to relocating to another country. order to be successfully wansferred, ‘employees must understand the hstcountry culture, he argues. Calleagues from diferent countries 1s might share similar professional knowledge and skils within a single international organisation, but their ways of working, social stills, body language and ways of doing 2 business are tkely to be completely

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