Inputs, Tools and Technique, and

Outputs

Project Scope Management

1
 Knowledge Area Overview
Includes the processes required to ensure that the project includes all the work required, and only the
work required, to complete the work successfully.

Planning

1. Plan Scope 2. Collect 3. Define 4. Create 5. Validate 6. Control

Management Requirements Scope WBS Scope Scope

Monitoring & Controlling

1. Plan Scope Management

Establish how project and product requirements and scope will be planned, managed & controlled and
determine how they will be validated

Inputs Tools & Techniques Outputs

1. Project Charter 1. Expert Judgement 1. Scope Management Plan
2. Project Management Plan 2. Data Analysis 2. Requirements Management
• Quality Management Plan • Alternative Analysis Plan
• Project Life Cycle Description 3. Meetings
• Development Approach
3. Enterprise Environmental Factors
(EEF)
4. Organizational Process Assets (OPA)

2
 2. Collect Requirements
Ensure common understanding of all stakeholders’ expectations towards the project

Inputs Tools & Techniques Outputs

1. Project charter
2. Project management plan
• Scope management plan
• Requirements management plan
• Stakeholder engagement plan
3. Project documents
• Assumption log
• Lessons learned register
• Stakeholder register
4. Business documents
• Business case
5. Agreements
6. Enterprise environmental
factors (EEF)
7. Organizational process assets
(OPA)
1. Expert judgment 1.Requirements Documentation
2. Data gathering 2.Requirements Traceability
• Brainstorming Matrix
• Interviews
• Focus groups
• Questionnaires and surveys
• Benchmarking
3. Data analysis
• Document analysis
4. Decision making
• Voting
• Multicriteria decision analysis
5. Data representation
• Affinity diagrams
• Mind mapping
6. Interpersonal and team skills
• Nominal group technique
• Observation/conversation
• Facilitation
7. Context diagram
8. Prototypes 5

3. Define Scope

Select the final list of requirements and define how the scope will reflect them

Inputs Tools & Techniques Outputs

1. Project charter
2. Project management plan
• Scope management plan
3. Project documents
• Assumption log
• Requirements documentation
• Risk register
4. Enterprise environmental
factors (EEF)
5. Organizational process assets
(OPA)
1. Expert judgment 1. Project scope statement
2. Data analysis 2. Project documents updates
• Alternatives analysis • Assumption log
3. Decision making • Requirements documentation
• Multicriteria decision analysis • Requirements traceability matrix
4. Interpersonal and team skills • Stakeholder register
• Facilitation
5. Product analysis

3
 4. Create WBS

To create common understanding of project work and support other processes, a detailed model of
project and product scope is created

Inputs Tools & Techniques Outputs

1. Project Management Plan 1. Expert judgment 1. Scope Baseline
• Scope management plan 2. Decomposition 2. Project documents updates
2. Project Documents • Assumption log
• Project scope statement • Requirements documentation
• Requirements documentation
3. Enterprise Environmental
Factors (EEF)
4. Organizational Process Assets
(OPA)

5. Validate Scope
Inspect and validate deliverables
Inputs Tools & Techniques Outputs
1. Project Management Plan 1. Inspection 1. Accepted Deliverables
• Scope management plan 2. Decision making 2. Work Performance Information
• Requirements management plan • Voting 3. Change requests
• Scope baseline 4. Project Documents updates
2. Project Documents • Lessons learned register
• Lessons learned register • Requirements documentation
• Quality reports • Requirements traceability matrix
• Requirements documentation
• Requirements traceability matrix
3. Verified Deliverables
4. Work Performance Data

Review the deliverables with stakeholders and compare them to Acceptance Criteria
Establish if results confirm to requirements
Get formal acceptance
Validate Scope is performed at the end of phase or project 8

4
 6. Control Scope
Control proper execution of the scope, prevent uncontrolled changes and suggest
actions to align plan and performance
Inputs Tools & Techniques Outputs
1. Project Management Plan 1. Data analysis 1. Work Performance Information
• Scope management plan • Variance analysis 2. Change requests
• Requirements management plan • Trend analysis 3. Project Management Plan
• Change management plan updates
• Configuration management plan • Scope management plan
• Scope baseline • Scope baseline
• Performance measurement baseline • Schedule baseline
2. Project Documents • Cost baseline
• Lessons learned register • Performance measurement baseline
• Requirements documentation 4. Project Documents updates
• Requirements traceability matrix • Lessons learned register
.3 Work performance • Requirements documentation
3. Work Performance Data • Requirements traceability matrix
4. Organizational Process Assets
(OPA)
9

Project Schedule
Management

5
 Knowledge Area Overview
Project Schedule Management includes the following processes required to manage a timely completion
of the project.

Planning

1. Plan Schedule 2. Define 3. Sequence 4. Estimate 5. Develop 6. Control

Management Activities Activities Activity Durations Schedule Schedule

Monitoring
&
Controlling

11

1. Plan Schedule Management

Establish how schedule will be planned, managed and controlled throughout the project

Inputs Tools & Techniques Outputs

1. Project Charter 1. Expert Judgement 1. Schedule Management Plan
2. Project Management Plan 2. Data Analysis
• Scope management plan 3. Meetings
• Development approach
3. Enterprise Environmental Factors
(EEF)
4. Organizational Process Assets
(OPA)

12

6
 2. Define Activities

Define activities required to perform project work

Inputs Tools & Techniques Outputs

1. Project Charter 1. Expert Judgement 1. Activity list
2. Project Management Plan 2. Decomposition
2. Activity attributes
• Schedule management plan 3. Rolling Wave Planning
• Scope baseline 3. Milestone list
4. Meetings
3. Enterprise Environmental Factors 4. Change requests
(EEF) 5. Project management plan
4. Organizational Process Assets updates
(OPA) • Schedule baseline
• Cost baseline

13

3. Sequence Activities
Establish a logical sequence in which project activities should be completed

Inputs Tools & Techniques Outputs

1 Project management plan 1. Precedence diagramming 1. Project schedule network
• Schedule management plan method diagrams
• Scope baseline 2. Dependency determination 2. Project documents updates
2. Project documents and integration • Activity attributes
• Activity attributes 3. Leads and lags • Activity list
• Assumption log
• Activity list 4. Project management • Milestone list
• Assumption log information system
• Milestone list
3. Enterprise environmental factors
(EEF)
4. Organizational process assets
(OPA)

14

7
 4. Estimate Activity Durations
Estimating the durations of all activities

Inputs Tools & Techniques Outputs

1. Project management plan 1. Expert judgment 1. Duration estimates
• Schedule management plan 2. Analogous estimating 2. Basis of estimates
• Scope baseline 3. Parametric estimating 3. Project documents updates
2. Project documents 4. Three‐point estimating • Activity attributes
• Activity attributes 5. Bottom‐up estimating • Assumption log
• Activity list • Lessons learned register
6. Data analysis
• Assumption log
• Alternatives analysis
• Lessons learned register
• Reserve analysis
• Milestone list
• Project team assignments
7. Decision making
• Resource breakdown structure 8. Meetings
• Resource calendars
• Resource requirements
• Risk register
3. Enterprise environmental factors
(EEF)
4. Organizational process assets
(OPA) 15

5. Develop Schedule
Establish a realistic schedule of project work
Inputs Tools & Techniques Outputs
1. Project Management Plan 1. Schedule network analysis 1. Schedule baseline
• Schedule management plan 2. Critical path method 2. Project schedule
• Scope baseline 3. Schedule data
3. Resource optimization
2. Project Documents 4. Project calendars
4. Data analysis
• Activity attributes
• What‐if scenario analysis 5. Change requests
• Activity list
• Simulation 6. Project management plan
• Assumption log
• Basis of estimates 5. Leads and lags updates
• Duration estimates 6. Schedule compression • Schedule management plan
• Lessons learned register 7. Project management • Cost baseline
• Milestone list information system 7. Project documents updates
• Project schedule network diagrams 8. Agile release planning • Activity attributes
• Project team assignments • Assumption log
• Resource calendars • Duration estimates
• Resource requirements • Lessons learned register
• Risk register • Resource requirements
3. Agreements • Risk register
4. Enterprise Environmental Factors
(EEF)
5. Organizational Process Assets
(OPA)
16

8
 6. Control Schedule
Control realization/changes to the schedule, create forecasts and suggest actions to align plan and
performance
Inputs
1. Project Management Plan
• Schedule management plan
• Schedule baseline
• Scope baseline
• Performance measurement
baseline
2. Project Documents
• Lessons learned register
• Project calendars
• Project schedule
• Resource calendars
• Schedule data
3. Work Performance Data
4. Organizational process assets
(OPA)
Project Cost Management
Tools & Techniques
1. Data analysis
• Earned value analysis
• Iteration burndown chart
• Performance reviews
• Trend analysis
• Variance analysis
• •
What‐if scenario analysis
2. Critical path method
3. Project management
information system
4. Resource optimization
5. Leads and lags
6. Schedule compression
Outputs
1. Work performance information
2. Schedule forecasts
3. Change requests
4. Project management plan
updates
Schedule management plan
• Schedule baseline
• Cost baseline
• Performance measurement
baseline
5. Project documents updates
• Assumption log
• Basis of estimates
• Lessons learned register
• Project schedule
• Resource calendars
• Risk register
• Schedule data
9
 Knowledge Area Overview
Establish how costs will be planned, managed and controlled throughout the project

Planning

1. Plan Cost 2. Estimate 3. Determine 4. Control

Management Costs Budget Costs

Monitoring
&
Controlling

19

1. Plan Cost Management

Establish how costs will be planned, managed and controlled throughout the project

Inputs Tools & Techniques Outputs

1. Project Charter 1. Expert Judgement 1. Cost Management Plan
2. Project Management Plan 2. Data Analysis
• Schedule management plan 3. Meetings
• Risk management plan
3. Enterprise Environmental Factors
(EEF)
4. Organizational Process Assets
(OPA)

20

10
 2. Estimate Costs

Reliably estimate the cost of project work

Inputs Tools & Techniques Outputs

1. Project management plan 1. Expert judgment 1. Cost estimates
• Cost management plan 2. Analogous estimating 2. Basis of estimates
• Quality management plan 3. Parametric estimating 3. Project documents updates
• Scope baseline • Assumption log
4. Bottom‐up estimating
2. Project documents • Lessons learned register
5. Three‐point estimating
• Lessons learned register • Risk register
• Project schedule 6. Data analysis
• Resources requirements • Alternatives analysis
• Risk register • Reserve analysis
• Cost of quality
3. Enterprise environmental factors
(EEF) 7. Project management
4. Organizational process assets information system
(OPA) 8. Decision making
• Voting

21

3. Determine Budget
Determine realistic project budget to allow for proper execution of all activities throughout the
project
Inputs Tools & Techniques Outputs
1. Project management plan 1. Expert judgment 1. Cost baseline
• Cost management plan 2. Cost aggregation 2. Project funding requirements
• Resource management plan 3. Data analysis (Project Budget)
• Scope baseline • Reserve analysis 3. Project documents updates
2. Project documents 4. Historical information review • Cost estimates
• Basis of estimates • Project schedule
5. Funding limit reconciliation
• Cost estimates • Risk register
• Project schedule 6. Financing
• Risk register
3. Business documents
• Business case
• Benefits management plan
4. Agreements
5. Enterprise environmental factors
(EEF)
6. Organizational process assets
(OPA)
22

11
 4. Control Costs
Control project budget, create forecasts and suggest actions to align plan and performance

Inputs Tools & Techniques Outputs

1. Project management plan 1. Expert judgment 1. Work performance information
• Cost management plan 2. Data analysis 2. Cost forecasts
• Cost baseline • Earned value analysis 3. Change requests
• Performance management baseline • Variance analysis 3. Project management plan
2. Project documents • Trend analysis updates
• Lessons learned register • Reserve analysis • Cost management plan
3. Project funding requirements 3. To‐complete performance • Cost baseline
4. Work performance data index • Performance measurement
5. Organizational process assets 4. Project management baseline
(OPA) information system 5. Project document updates
• Assumption log
• Basis of estimates
• Cost estimates
• Lessons learned register
• Risk register

23

Project Quality Management

12
 Knowledge Area Overview
The process of identifying quality requirements and/or standards for the project and its deliverables, and
documenting how the project will demonstrate compliance.

Planning Executing

1. Plan Quality 2. Manage 3. Control

Management Quality Quality

Monitoring
&
Controlling

25

1. Plan Quality Management

Establish how quality will be planned, managed and controlled throughout the project
Inputs Tools & Techniques Outputs
1. Project charter 1. Expert judgment 1. Quality management plan
2. Project management plan 2. Data gathering 2. Quality metrics
• Requirements management plan • Benchmarking 3. Project management plan
• Risk management plan • Brainstorming updates
• Stakeholder engagement plan • Interviews • Risk management plan
• Scope baseline 3. Data analysis • Scope baseline
3. Project documents • Cost‐benefit analysis 4. Project documents updates
• Assumption log • Cost of quality • Lessons learned register
• Requirements documentation 4. Decision making • Requirements traceability matrix
• Requirements traceability matrix Multicriteria decision • Risk register
• Risk register analysis • Stakeholder register
• Stakeholder register 5. Data representation
4. Enterprise environmental factors • Flowcharts
(EEF) • Logical data model
5. Organizational process assets • Matrix diagrams
(OPA) • Mind mapping
6. Test and inspection
planning
7. Meetings 26

13
 2. Manage Quality
Inputs Tools & Techniques Outputs
1. Project management plan 1. Data gathering 1. Quality reports
• Quality management plan • Checklists
2. Test and evaluation documents
2. Project documents 2. Data analysis
3. Change requests
• Lessons learned register • Alternatives analysis
• Document analysis 4. Project management plan
• Quality control measurements
• Quality metrics • Process analysis updates
• Risk report • Root cause analysis • Quality management plan
3. Decision making • Scope baseline
3. Organizational process assets
• Multicriteria decision analysis • Schedule baseline
(OPA) • Cost baseline
4. Data representation
• Affinity diagrams 5. Project documents updates
• Cause‐and‐effect diagrams • Issue log
• Flowcharts • Lessons learned register
• Histograms • Risk register
Ensure processes are followed and • Matrix diagrams
• Scatter diagrams
quality is built into the work. 5. Audits
Process improvements are 6. Design for X
continuously sought. 7. Problem solving
8. Quality improvement
methods
27

3. Control Quality
Ensure the quality of implemented changes and produced deliverables

Inputs Tools & Techniques Outputs

1. Project management plan 1. Data gathering 1. Quality control measurements
• Quality management plan • Checklists
• Check sheets
2. Verified deliverables
2. Project documents 3. Work performance
• Lessons learned register • Statistical sampling
• Questionnaires and surveys information
• Quality metrics
• Test and evaluation documents 2. Data analysis 4. Change requests
3. Approved change requests • Performance reviews 5. Project management plan
• Root cause analysis updates
4. Deliverables
3. Inspection • Quality management plan
5. Work performance data
4. Testing/product evaluations 6. Project documents updates
6. Enterprise environmental factors
5. Data representation • Issue log
(EEF) • Lessons learned register
• Cause‐and‐effect diagrams
7. Organizational process assets • Control charts • Risk register
(OPA) • Histogram • Test and evaluation documents
• Scatter diagrams
6. Meetings

28

14
 Project Resource
Management

Knowledge Area Overview

Ensure that the right resources will be available to the project manager and project team at the right time
and place.

Planning Executing

1. Plan Resource 2. Estimate 3. Acquire 4. Develop 5. Manage 6. Control

Management Activity Resources Resources Team Team Resources

Monitoring
&
Controlling

30

15
 1. Plan Resource Management
Establish how resources will be planned, acquired, managed and controlled throughout the project

Inputs Tools & Techniques Outputs

1. Project charter
2. Project management plan
• Quality management plan
• Scope baseline
3. Project documents
• Project schedule
• Requirements documentation
• Risk register
• Stakeholder register
4. Enterprise environmental factors
(EEF)
5. Organizational process assets
(OPA)
1. Expert judgment
2. Data representation
• Hierarchical charts
• Responsibility assignment
matrix
• Text‐oriented formats
3. Organizational theory
4. Meetings
1. Resource management plan
2. Team charter
3. Project documents updates
• Assumption log
• Risk register

31

2. Estimate Activity Resources

Estimate the resources needed to perform all project activities

Inputs Tools & Techniques Outputs

1. Project management plan 1. Expert judgment 1. Resource requirements
• Resource management plan 2. Bottom‐up estimating 2. Basis of estimates
• Scope baseline 3. Analogous estimating 3. Resource breakdown structure
2. Project documents 4. Parametric estimating 4. Project documents updates
• Activity attributes
5. Data analysis • Activity attributes
• Activity list
• Alternatives analysis • Assumption log
• Assumption log
6. Project management • Lessons learned register
• Cost estimates
• Resource calendars information system (PMIS)
• Risk register 7. Meetings
3. Enterprise environmental factors
(EEF)
4. Organizational process assets
(OPA)

32

16
 3. Acquire Resources
Acquire the resources that are needed to complete project work within set baselines

Inputs Tools & Techniques Outputs

1. Project management plan
• Resource management plan
• Procurement management plan
• Cost baseline
2. Project documents
• Project schedule
• Resource calendars
• Resource requirements
• Stakeholder register
3. Enterprise environmental factors
(EEF)
4. Organizational process assets
(OPA)
1. Decision making 1. Physical resource
• Multicriteria decision analysis
assignments
2. Interpersonal and team skills 2. Project team assignments
• Negotiation
3. Resource calendars
3. Pre‐assignment
4. Change requests
4. Virtual teams
5. Project management plan
updates
• Resource management plan
• Cost baseline
6. Project documents updates
• Lessons learned register
• Project schedule
• Resource breakdown structure
• Resource requirements
• Risk register
• Stakeholder register
7. Enterprise environmental
factors (EEF) updates
8. Organizational process assets
(OPA) updates

4. Develop Team
Develop team to increase project success chances

Inputs Tools & Techniques Outputs

1. Project management plan
• Resource management plan
2. Project documents
• Lessons learned register
• Project schedule
• Project team assignments
• Resource calendars
• Team charter
3. Enterprise environmental factors
(EEF)
4. Organizational process assets
(OPA)
1. Colocation 1. Team performance
assessments
2. Virtual teams
2. Change requests
3. Communication technology
4. Interpersonal and team skills 3. Project management plan
• Conflict management updates
• Influencing • Resource management plan
• Motivation 4. Project documents updates
• Negotiation • Lessons learned register
• Team building • Project schedule
• Project team assignments
5. Recognition and rewards
• Resource calendars
6. Training
• Team charter
7. Individual and team
assessments 5. Enterprise environmental
factors (EEF) updates
6. Organizational process assets
(OPA) updates

34

17
 5. Manage Team
Guide the team into high‐performance state

Inputs Tools & Techniques Outputs

1. Project management plan
• Resource management plan
2. Project documents
• Issue log
• Lessons learned register
• Project team assignments
• Team charter
3. Work performance reports
4. Team performance assessments
5. Enterprise environmental factors
(EEF)
6. Organizational process assets
(OPA)
1. Interpersonal and team skills
• Conflict management
• Decision making
• Emotional intelligence
• Influencing
• Leadership
2. Project management
information system (PMIS)
1. Change requests
2. Project management plan
updates
• Resource management plan
• Schedule baseline
• Cost baseline
3. Project documents updates
• Issue log
• Lessons learned register
• Project team assignments
4. Enterprise environmental
factors updates

35

6. Control Resources
Control performance of physical resources and suggest actions to align plan and performance

Inputs Tools & Techniques Outputs

1. Project management plan 1. Data analysis 1. Work performance
• Resource management plan • Alternatives analysis information
2. Project documents • Cost‐benefit analysis
2. Change requests
• Issue log • Performance reviews
• Lessons learned register • Trend analysis 3. Project management plan
• Physical resource assignments 2. Problem solving updates
• Project schedule • Resource management plan
3. Interpersonal and team skills
• Resource breakdown structure • Schedule baseline
• Negotiation
• Resource requirements • Cost baseline
• Influencing
• Risk register 4. Project documents updates
4. Project management
3. Work performance data • Assumption log
information system (PMIS) • Issue log
4. Agreements
• Lessons learned register
5. Organizational process assets • Physical resource assignments
(OPA) • Resource breakdown structure
• Risk register

36

18
 Project Communications
Management

Knowledge Area Overview

Ensure that the information needs of the project and its stakeholders are met.

Planning Executing

1. Plan Communications 2. Manage 3. Monitor

Management Communications Communications

Monitoring & Controlling

38

19
 1. Plan Communications Management
Establish how communications will be managed and monitored throughout the project
Inputs
1. Project charter
2. Project management plan
• Resource management plan
• Stakeholder engagement plan
3. Project documents
• Requirements documentation
• Stakeholder register
4. Enterprise environmental factors
(EEF)
5. Organizational process assets
(EEF)
2. Manage Communications
Ensure communication activities are effectively implemented
Inputs
1. Project management plan
• Resource management plan
• Communications management plan
• Stakeholder engagement plan
2. Project documents
• Change log
• Issue log
• Lessons learned register
• Quality report
• Risk report
• Stakeholder register
3. Work performance reports
4. Enterprise environmental factors
(EEF)
5. Organizational process assets
(OPA)
Tools & Techniques
1. Expert judgment
2. Communication
requirements
analysis
3. Communication technology
4. Communication models
5. Communication methods
6. Interpersonal and team skills
• Communication styles
assessment
• Political awareness
• Cultural awareness
7. Data representation
• Stakeholder engagement
assessment matrix
8. Meetings
Tools & Techniques
1. Communication technology
2. Communication methods
3. Communication skills
• Communication competence
• Feedback
• Nonverbal
• Presentations
4. Project management
information system (PMIS)
5. Project reporting
6. Interpersonal and team skills
• Active listening
• Conflict management
• Cultural awareness
• Meeting management
• Networking
• Political awareness
7. Meetings
Outputs
1. Communications
management plan
2. Project management plan
updates
• Stakeholder engagement plan
3. Project documents updates
• Project schedule
• Stakeholder register
39
Outputs
1. Project communications
2. Project management plan
updates
• Communications management
plan
• Stakeholder engagement plan
3. Project documents updates
• Issue log
• Lessons learned register
• Project schedule
• Risk register
• Stakeholder register
4. Organizational process assets
(OPA) updates
40
20
 3. Monitor Communications
Monitor communications and suggest actions to align plan and performance

Inputs Tools & Techniques Outputs

1. Project management plan
• Resource management plan
• Communications management plan
• Stakeholder engagement plan
2. Project documents
• Issue log
• Lessons learned register
• Project communications
3. Work performance data
4. Enterprise environmental factors
(EEF)
5. Organizational process assets
(OPA)
1. Expert judgment
2. Project management
information system (PMIS)
3. Data analysis
• Stakeholder engagement
assessment matrix
4. Interpersonal and team skills
• Observation/conversation
5. Meetings
1. Work performance
information
2. Change requests
3. Project management plan
updates
• Communications management
plan
• Stakeholder engagement plan
4. Project documents updates
• Issue log
• Lessons learned register
• Stakeholder register

41

Project Stakeholder
Management

21
 Knowledge Area Overview
Develop strategies to effectively engage stakeholders in support of project decisions and the planning and
execution of the work of the project

Planning Executing

1. Identify 2. Plan Stakeholder 3. Manage Stakeholder 4. Monitor Stakeholder

Stakeholders Engagement Engagement Engagement

Initiating Monitoring & Controlling

43

1. Identify Stakeholders
The purpose of the process is to identify all key stakeholders.
Inputs Tools & Techniques Outputs
1. Project charter 1. Expert judgment 1. Stakeholder register
2. Business documents 2. Data gathering 2. Change requests
• Questionnaires and surveys
• Business case 3. Project management plan
• Brainstorming
• Benefits management plan updates
3. Project management plan 3. Data analysis
• Requirements management plan
• Stakeholder analysis
• Communications management plan • Communications management
• Document analysis
• Stakeholder engagement plan plan
4. Project documents 4. Data representation • Risk management plan
• Stakeholder • Stakeholder engagement plan
• Change log
mapping/representation
• Issue log 4. Project documents updates
• Requirements documentation 5. Meetings • Assumption log
5. Agreements • Issue log
6. Enterprise environmental factors • Risk register
7. Organizational process assets

44

22
 2. Plan Stakeholder Engagement
Outline how stakeholder engagement will be planned, managed, monitored and controlled
throughout the project

Inputs Tools & Techniques Outputs

1. Project charter 1. Expert judgment
1. Stakeholder engagement plan
2. Project management plan 2. Data gathering
• Resource management plan • Benchmarking
• Communications management plan 3. Data analysis
• Risk management plan • Assumption and constraint
3. Project documents analysis
• Assumption log • Root cause analysis
• Change log 4. Decision making
• Issue log • Prioritization/ranking
• Project schedule 5. Data representation
• Risk register • Mind mapping
• Stakeholder register • Stakeholder engagement
4. Agreements assessment matrix
5. Enterprise environmental factors 6. Meetings
(EEF)
6. Organizational process assets
(OPA) 45

3. Manage Stakeholder Engagement

Implement activities to secure stakeholder engagement and support, reduce risks and increase
project success chances
Inputs
1. Project management plan
• Communications management plan
• Risk management plan
• Stakeholder engagement plan
• Change management plan
2. Project documents
• Change log
• Issue log
• Lessons learned register
• Stakeholder register
3. Enterprise environmental factors
(EEF)
4. Organizational process assets
(OPA)
Tools & Techniques
1. Expert judgment
2. Communication skills
• Feedback
3. Interpersonal and team skills
• Conflict management
• Cultural awareness
• Negotiation
• Observation/conversation
• Political awareness
4. Ground rules
5. Meetings
Outputs
1. Change requests
2. Project management plan
updates
• Communications management
plan
• Stakeholder engagement plan
3. Project documents updates
• Change log
• Issue log
• Lessons learned register
• Stakeholder register

46

23
 4. Monitor Stakeholder Engagement
Monitor stakeholder engagement and related activities and suggest changes to align plan and
performance
Inputs
1. Project management plan
• Resource management plan
• Communications management plan
• Stakeholder engagement plan
2. Project documents
• Issue log
• Lessons learned register
• Project communications
• Risk register
• Stakeholder register
3. Work performance data
4. Enterprise environmental factors
(EEF)
5. Organizational process assets
(OPA)
Project Risk Management
Tools & Techniques Outputs
1. Data analysis 1. Work performance
• Alternatives analysis
information
• Root cause analysis
2. Change requests
• Stakeholder analysis
3. Project management plan
2. Decision making
• Multicriteria decision analysis updates
• Resource management plan
• Voting
• Communications management
3. Data representation
• Stakeholder engagement plan
• Stakeholder engagement plan
assessment matrix
4. Communication skills 4. Project documents updates
• Issue log
• Feedback
• Lessons learned register
• Presentations
• Risk register
5. Interpersonal and team skills
• Stakeholder register
• Active listening
• Cultural awareness
• Leadership
• Networking
• Political awareness
6. Meetings 47
24
 Knowledge Area Overview
Develop strategies to effectively engage stakeholders in support of project decisions and the planning and execution
of the work of the project

Planning Executing

3. Perform 4. Perform 6. Implement

1. Plan Risk 2. Identify 5. Plan Risk 7. Monitor
Qualitative Quantitative Risk
Management Risks Responses Risks
Risk Analysis Risk Analysis Responses

Monitoring
&
Controlling

49

1. Plan Risk Management

Establish how risk will be planned, managed and monitored throughout the project

Inputs Tools & Techniques Outputs

1. Project charter 1. Expert judgment
2. Project management plan 1. Risk Management Plan
2. Data analysis
• All components • Stakeholder analysis
3. Project documents 3. Meetings
• Stakeholder register
4. Enterprise environmental factors
(EEF)
5. Organizational process assets
(OPA)

50

25
 2. Identify Risks
Inputs Tools & Techniques Outputs
1. Project management plan 1. Expert judgment 1. Risk register
• Requirements management plan 2. Risk report
2. Data gathering
• Schedule management plan
• Brainstorming 3. Project documents updates
• Cost management plan
• Checklists • Assumption log
• Quality management plan
• Interviews • Issue log
• Resource management plan
3. Data analysis • Lessons learned register
• Risk management plan
• Scope baseline • Root cause analysis
• Schedule baseline • Assumption and constraint
• Cost baseline analysis
• SWOT analysis
2. Project documents
• Document analysis
• Assumption log
• Cost estimates 4. Interpersonal and team
• Duration estimates skills
• Issue log • Facilitation
• Lessons learned register 5. Prompt lists
• Requirements documentation 6. Meetings
• Resource requirements
• Stakeholder register
3. Agreements
4. Procurement documentation
5. Enterprise environmental factors
(EEF)
6. Organizational process assets Identify a large list of risks for project success
(OPA)
51

3. Perform Qualitative Risk Analysis

Assess and prioritize most significant project risks

Inputs Tools & Techniques Outputs

1. Project management plan 1. Expert judgment 1. Project documents updates
• Risk management plan 2. Data gathering • Assumption log
2. Project documents • Interviews • Issue log
• Assumption log 3. Data analysis • Risk register
• Risk register • Risk data quality assessment • Risk report
• Stakeholder register • Risk probability and impact
3. Enterprise environmental factors assessment
(EEF) • Assessment of other risk
4. Organizational process assets parameters
(OPA) 4. Interpersonal and team skills
• Facilitation
5. Risk categorization
6. Data representation
• Probability and impact matrix
• Hierarchical charts
7. Meetings

52

26
 4. Perform Quantitative Risk Analysis
Calculate the probable impact of significant risks to facilitate better decision making and develop
a realistic project plan
Inputs Tools & Techniques Outputs
1. Project management plan 1. Expert judgment 1. Project documents updates
• Risk management plan 2. Data gathering • Risk report
• Scope baseline • Interviews
• Schedule baseline 3. Interpersonal and team skills
• Cost baseline • Facilitation
2. Project documents 4. Representations of
• Assumption log uncertainty
• Basis of estimates
5. Data analysis
• Cost estimates
• Simulations
• Cost forecasts
• Sensitivity analysis
• Duration estimates
• Decision tree analysis
• Milestone list
• Influence diagrams
• Resource requirements
• Risk register
• Risk report
• Schedule forecasts
3. Enterprise environmental factors
(EEF)
4. Organizational process assets
(OPA)
53

5. Plan Risk Responses

Plan responses to negative and positive risks in order to minimize or maximize them

Inputs Tools & Techniques Outputs

1. Project management plan
• Resource management plan
• Risk management plan
• Cost baseline
2. Project documents
• Lessons learned register
• Project schedule
• Project team assignments
• Resource calendars
• Risk register
• Risk report
• Stakeholder register
3. Enterprise environmental factors
(EEF)
4. Organizational process assets
(OPA)
1. Expert judgment
2. Data gathering
• Interviews
3. Interpersonal and team skills
• Facilitation
4. Strategies for threats
5. Strategies for opportunities
6. Contingent response
strategies
7. Strategies for overall project
risk
8. Data analysis
• Alternatives analysis
• Cost‐benefit analysis
9. Decision making
• Multicriteria decision analysis
1. Change requests
2. Project management plan
updates
• Schedule management plan
• Cost management plan
• Quality management plan
• Resource management plan
• Procurement management plan
• Scope baseline
• Schedule baseline
• Cost baseline
3. Project documents updates
• Assumption log
• Cost forecasts
• Lessons learned register
• Project schedule
• Project team assignments
• Risk register
• Risk report

27
 6. Implement Risk Responses
Execute planned risk responses

Inputs Tools & Techniques Outputs

1. Project management plan 1. Expert judgment 1. Change requests
• Risk management plan
2. Interpersonal and team skills 2. Project documents updates
2. Project documents •
• Influencing Issue log
• Lessons learned register
3. Project management • Lessons learned register
• Risk register
information system (PMIS) • Project team assignments
• Risk report
• Risk register
3. Organizational process assets • Risk report
(OPA)

55

7. Monitor Risks
Monitor risks and risk‐related activities in the project

Inputs Tools & Techniques Outputs

1. Project management plan 1. Data analysis 1. Work performance
• Risk management plan • Technical performance analysis information
2. Project documents • Reserve analysis
2. Change requests
• Issue log 2. Audits 3. Project management plan
• Lessons learned register 3. Meetings updates
• Risk register
• Any component
• Risk report
4. Project documents updates
3. Work performance data • Assumption log
4. Work performance reports • Issue log
• Lessons learned register
• Risk register
• Risk report
5. Organizational process assets
(OPA) updates

56

28
 Project Procurement
Management

Knowledge Area Overview

Project Procurement Management includes the processes necessary to purchase or acquire products or
services, needed from outside the project team.

Planning Executing

1. Plan Procurement 2. Conduct 3. Control

Management Procurements Procurements

Monitoring
&
Controlling

58

29
 1. Plan Procurement Management
Inputs Tools & Techniques Outputs
1. Project charter 1. Procurement management
1.Expert judgment
2. Business documents plan
2.Data gathering
• Business case • Market research
2. Procurement strategy
• Benefits management plan 3. Bid documents
3. Data analysis
3. Project management plan • Make‐or‐buy analysis 4. Procurement statement of
• Scope management plan work
4. Source selection analysis
• Quality management plan 5. Source selection criteria
• Resource management plan 5. Meetings
• Scope baseline
6. Make‐or‐buy decisions
4. Project documents 7. Independent cost estimates
• Milestone list 8. Change requests
Establish procurement 9. Project documents updates
• Project team assignments
• Requirements documentation scope and how • Lessons learned register
• Requirements traceability matrix procurements will be • Milestone list
• Resource requirements • Requirements documentation
• Risk register
managed and • Requirements traceability matrix
• Stakeholder register controlled throughout • Risk register
5. Enterprise environmental factors • Stakeholder register
the project 10. Organizational process assets
(EEF)
6. Organizational process assets (OPA) updates
(OPA)
59

2. Conduct Procurements
Inputs Tools & Techniques Outputs
1. Project management plan 1. Expert judgment 1. Selected sellers
• Scope management plan 2. Advertising 2. Agreements
• Requirements management plan 3. Bidder conferences 3. Change requests
• Communications management plan 4. Data analysis 4. Project management plan
• Risk management plan • Proposal evaluation
• Procurement management plan updates
5. Interpersonal and team • Requirements management plan
• Configuration management plan
skills • Quality management plan
• Cost baseline
• Negotiation • Communications management
2. Project documents
plan
• Lessons learned register
• Risk management plan
• Project schedule
• Procurement management plan
• Requirements documentation
• Scope baseline
• Risk register
• Schedule baseline
• Stakeholder register Select sellers, negotiate and • Cost baseline
3. Procurement documentation
sign contracts 5. Project documents updates
4. Seller proposals • Lessons learned register
5. Enterprise environmental factors • Requirements documentation
(EEF) • Requirements traceability matrix
6. Organizational process assets • Resource calendars
(OPA) • Risk register
• Stakeholder register
6. Organizational process assets
(OPA) updates

30
 3. Control Procurements
Inputs Tools & Techniques Outputs
1.Project management plan 1.Expert judgment 1. Closed procurements
• Requirements management plan 2. Claims administration 2 Work performance
• Risk management plan 3. Data analysis information
• Procurement management plan • Performance reviews
• Change management plan
3. Procurement documentation
• Earned value analysis updates
• Schedule baseline • Trend analysis
2. Project documents 4. Change requests
4. Inspection
• Assumption log 5. Project management plan
5. Audits
• Lessons learned register updates
• Milestone list • Risk management plan
• Quality reports • Procurement management plan
• Requirements documentation Control and validate • Schedule baseline
• Requirements traceability matrix procurement work to • Cost baseline
• Risk register 6. Project documents updates
• Stakeholder register
close procurement
• Lessons learned register
3. Agreements contracts • Resource requirements
4. Procurement documentation • Requirements traceability
5. Approved change requests matrix
6. Work performance data • Risk register
• Stakeholder register
7. Enterprise environmental factors
7. Organizational process assets
(EEF)
(OPA) updates
8. Organizational process assets
(OPA) 61

Project Integration
Management

31
 Knowledge Area Overview
Identify, define, combine, unify, and coordinate the various processes and project management activities

Executing Closing
Planning

2. Develop 6. Perform
1. Develop 3. Direct and 4. Manage 5. Monitor & 7. Close
Project Integrated
Project Manage Project Control Project or
Management Change
Charter Project Work Knowledge Project Work Phase
Plan Control

Initiating Monitoring & Controlling

63

1. Develop Project Charter

The project charter formally authorizes a project and provides high‐level overview of goals,
expectations, risks, assumptions and constrains.

Inputs Tools & Techniques Outputs

1. Business documents 1. Expert judgment 1. Project charter
• Business case 2. Data gathering 2. Assumption log
• Benefits management plan • Brainstorming
2. Agreements • Focus groups
3. Enterprise environmental factors • Interviews
(EEF) 3. Interpersonal and team
4. Organizational process assets (OPA) skills
• Conflict management
• Facilitation
• Meeting management
4. Meetings

64

32
 2. Develop Project Management Plan
Develop a thorough, integrated plan for executing, controlling and closing the project

Inputs Tools & Techniques Outputs

1. Project charter 1. Expert judgment 1. Project management plan
2. Outputs from other processes 2. Data gathering
3. Enterprise environmental factors • Brainstorming
(EEF) • Checklists
4. Organizational process assets (OPA) • Focus groups
• Interviews
3. Interpersonal and team
skills
• Conflict management
• Facilitation
• Meeting management
4. Meetings

65

3. Direct and Manage Project Work

Create deliverables, collect data and identify issues during execution. Implement change requests
as necessary

Inputs Tools & Techniques Outputs

1. Project management plan 1. Expert judgment 1. Deliverables
• Any component 2. Project management 2. Work performance data
2. Project documents information system 3. Issue log
• Change log 3. Meetings 4. Change requests
• Lessons learned register 5. Project management plan
• Milestone list
updates
• Project communications
• Any component
• Project schedule
• Requirements traceability matrix 6. Project documents updates
• Risk register • Activity list
• Risk report • Assumption log
• Lessons learned register
3. Approved change requests
• Requirements documentation
4. Enterprise environmental factors • Risk register
(EEF) • Stakeholder register
5. Organizational process assets 7. Organizational process assets
(OPA) (OPA) updates

33
 4. Manage Project Knowledge
Collect, record and analyze new knowledge acquired throughout project execution

Inputs Tools & Techniques Outputs

1. Project management plan
• All components
2. Project documents
• Lessons learned register
• Project team assignments
• Resource breakdown structure
• Source selection criteria
• Stakeholder register
3. Deliverables
4. Enterprise environmental factors
(EEF)
5. Organizational process assets
(OPA)
1. Expert judgment
2. Knowledge management
3. Information management
4. Interpersonal and team skills
• Active listening
• Facilitation
• Leadership
• Networking
• Political awareness
1. Lessons learned register
2. Project management plan
updates
• Any component
3. Organizational process assets
(OPA) updates

67

5. Monitor and Control Project Work

Integrate project performance information to ensure awareness and facilitate decisions

Inputs Tools & Techniques Outputs

1. Project management plan 1. Expert judgment 1. Work performance reports
• Any component 2. Data analysis 2. Change requests
2. Project documents • Alternatives analysis
3. Project management plan
• Assumption log • Cost‐benefit analysis
• Basis of estimates • Earned value analysis updates
• Cost forecasts • Root cause analysis • Any component
• Issue log • Trend analysis 4. Project documents updates
• Lessons learned register • Variance analysis • Cost forecasts
• Milestone list 3. Decision making • Issue log
• Quality reports • Lessons learned register
4. Meetings
• Risk register • Risk register
• Risk report • Schedule forecasts
• Schedule forecasts
3. Work performance information
4. Agreements
5. Enterprise environmental factors
(EEF)
6. Organizational process assets
(OPA)
68

34
 6. Perform Integrated Change Control
Align performance to the plan by acceptance or rejection of change requests

Inputs Tools & Techniques Outputs

1. Project management plan 1. Expert judgment 1. Approved change requests
• Change management plan 2. Change control tools 2. Project management plan
• Configuration management plan 3. Data analysis updates
• Scope baseline
• Alternatives analysis • Any component
• Schedule baseline
• Cost‐benefit analysis 3. Project documents updates
• Cost baseline
4. Decision making • Change log
2. Project documents • Voting
• Basis of estimates
• Autocratic decision making
• Requirements traceability matrix
• Multicriteria decision analysis
• Risk report
5. Meetings
3. Work performance reports
4. Change requests
5. Enterprise environmental factors
(EEF)
6. Organizational process assets
(OPA)

69

7. Close Project or Phase

Inputs Tools & Techniques Outputs
1. Project charter 1. Expert judgment 1. Project documents updates
2. Project management plan 2. Data analysis • Lessons learned register
• All components • Document analysis 2. Final product, service, or
3. Project documents • Regression analysis result transition
• Assumption log • Trend analysis 3. Final report
• Basis of estimates • Variance analysis 4. Organizational process assets
• Change log 3. Meetings
• Issue log (OPA) updates
• Lessons learned register
• Milestone list
• Project communications
• Quality control measurements
• Quality reports
• Requirements documentation Assess project’s success or failure, formally close
• Risk register the project and archive the information
• Risk report
4. Accepted deliverables
5. Business documents
• Business case
• Benefits management plan
6. Agreements
7. Procurement documentation
8. Organizational process assets
(OPA) 70

35