eae 5(0) 10 (A) 15(A) 20(0) 25(A) 30(0) 354) 40(0) 450) 50(0) 55 (0) 60(0) 65(B) 70(0) 751A) 80 (8) 851A) 90(C) 9518) 100 (A) (A) They're putting on safety glasses, (8) They're writing on a blacktoard. (©) They're looking at a book. (D) They're opening a box. (9) AiOl worzis algae BoC. (8) 22501 AIH A> IC (c) aro eau, (0) Afsso| abs eet, ofa safety glasses 12!25 blackboard 2! aah 221 O18 Sa AR ~ aval BAYER At (0) BAF OE of} WOE ae OIE AIBSta Ble SAiputting on)0| Of 2 Oo] Er Ae woaringllE OF (0) A OG, AIBOI Ao] Aix sUeFwrting on a blackboard) gol OHIO Oe (€) BE, AIO] 482 WR Gtellooking ata book) BAOIED BE, (0) 5A) Og, AIIEOI AI IH wElopening a box) 240] O} 22 ot 86 (A) There's some bread on a counter. (8) There are some cups stacked on a tray. (©) He's washing a knife in a sink (D) He's stirring a pot on a stove. (ay ate eo to (te) a Ro 37 oc (© eapr wach ee aa (Desi ise i FR counter SA AGH stock HE} stir A¢} stove vera au 1216808 Mg Bu 2M (W) 82, eMbreado| 244 eon a counter) 2012 fe (©) AFBOH Bie BANE OBE 9. AIL aay Boop) ol wor ooe et (0S 9. Wap 218 HE stetvashing knife) 280 OI ‘tetolding a kite) 260122. 283 (© Aon te AVE IB EE. AOL >LAAeIntovet (oot Soin 2a OF, 3 wor (A) One of the women is seated at a table. (8) One of the women is closing a door. (C) The women are paying for some umbrellas. {D) The women are standing near some chairs. (A obs & #1 01 expt BO ICE (©) Ons & BOI 28 Sm a () omHaO1 9! ais xBHeia ait (0) oFHgO1 ps FOL MBE, f8| pay for 28 size aa 221 019 SANE, Saye 2A) (a) BAY SEL, SI} BO Etoeated at a table) ORI} SOIR] Ba 28, (8) S44 28, 28 Ba Be(closing a door) OAPI MOIK| OEE 8, (0) SA OE, OBO] ES xIesIst AEIpaying) PAO1 VOR 22. (0) BY, OIEO! UES FEO A UEIstanding near some chairs) S019 2,(A) Some posters are scatterec on the floor. (8) Some papers are posted on a bulletin board. (©) Some magazine racks are being emptied. (0) Some containers are being carried to a corner. (a) wat 2-401 Bobs BIC, () >| oI oF 2A (c) Ba) ine we (©) S788 POR In Be, OM scatter RAL2C} bulletin board "AJ8) rack 28, 8 empty si Ma ARBs APS ~ MUN AFBOL EL SAF (A) SAF SEL, BAEIEIpostersio| IROL Bo elecattered on the floor) AEP HOHLIS Set (8) Bf, Zo1SXpapersio| AA HOI Befposted on o bulletin board) aeH01D2 ZF (c) SA}, SKI AleHmagazine racks} UID GEfare being emptied) AB}2| 280] Wolx| Boas Ve, (0) AION = IKE O}BeE VEL, ALO 21E(contanersio| OL xlqoae ot (A) One of the women is removing an item from ashelf (8) One of the women is making a phone call (©) The women are across the desk from each other. (0) The women are shaking hands. (A) ofS 2 620] Ae BRR AIP BC (6) oe & 01 gol aie ain Se (c) omiso| age ee Fa OFFER WC (0) omtol ers8i2 2 ‘o1f| remove ZIP} across from each other N= Med 201 of8) BARI sel AY (8) 5A 253, MeN! 2G ALE Bte(removing an item from a shel) Ofx17} WOIK| BOO Oe, (8) 54 9st, Reh Zi 9leImaking a phone call) OP OUR] yoee oe, 21 6 (c) BEd, OREO! kas 7iSc4 Sm MISHA BtEacross the desk From each other) AMHOI== 2, (0) 5A 98, CHIEO| 2148h2 Wetshaking hands) BAI OLE ‘UE MS Aa YElhalsing tho same book) BH0IDE 2 (A) Some trucks are driving on a street. (8) Some trees are lining a walkway. (©) Some vehicles are stuck in traffic. (D) Some benches are being installed in a park. (a) £213 ap} Se watn a, (8) Uf 97) aN ERO| A EC (c) ate a>) BOA BIH IC (0) etal 371} Bet ta IE pacers 1m wallway M886 vehicle He? stuck 2% 23h install ei 4h ABB /ot2) ARS ~ 2191 AIL AteH AF (A) ARO SiS BHA O1BAE SEL, AMA mY BF Hirucks)># WOH xIyooR Ost (8) BE. US TFArees!7 AHBOL BxIO} Af WEUining a walkway) 28012 22 (©) BN Se, 2B Ma! Lat WEXstuck in tralfie) AHO] OIA 1208 28, (0) 3A) 28, 1B AMdenches)s BElOF AAI Bare boing installed ina park) AISI 2801 WolA| BOOR. o¢2 PART 2 % v-Cn Who brought the extra office supplies? W-8r (A) Ms, Park did. (8) You can use the printer. (© No, Ihave enough oo PRE rk RLU? wy sag, ©) sae) ae a (c) oj, sae. oft office supplies AIS Test 4 87We APSE 7S ARIE Be Who ee (a) 22, NPSEB pte aio) SEIN BE EOL eH HNP gigs SuMone wy, (8) 2 Gol EL, IE ofice supplosoIA et 758! printers olga! oer (C) Yes/No 874 21, Who SISOS Yes/No Beto] S7HESIDE a 8 N-Aw Do you have a warranty on this laptop? \weam (A) A desktop computer. (6) Yes, for one year. (They're on the top shelt. 0 es HEN OAD? (a) das aE, (8) of, 1S, (0) a9 a 2019, VM warranty S54) shelf Hd BBM AG OF (MD) Yes/No 12 (8) 2 Go} 22, tO! warrant/2h LaptopolM B13 7H desktop computer O1é! 23, (8) 2, EAE GUE BE AIGoH YosetD cH FON HAMID 0| lol Boke 47) Be IRNOOR ze (6) AE WE SEL, UA! laptopzt RO] HF BAKE! tops OIE! 23, Get HBO WOK OH BA 2 ZAI, FOP theyOI| B21 a warranty WE 4 LA Ol H+ Bic 9 W-8r Why is the cafeteria closed? M-cn (A) Because it’s being cleaned. (8) Thanks, but | already ate. (O) No, its not too far. FuegOl 28 BeR? (a) a4 RoR. (@) AIRE! 2 011 IOI (c) on, epg OH. ofa far 4a PUCISOL 82 BE O1Re BE Why SIRE () Be, FUAIEOL RE BE Ole Be BEM AA Bolte as Soles wilooe aE, (6) 1 cof 2e2, TIBI cafeteria GIA) 7H! AES! ate O| a o8, (©) Yes/No $74 282 Why S122: Yes/No BElOl Si7HSBIOe 28. 10 N-Au Where do I board the train to Paris? w-am (A) On platform four. (8) To see a client. (©) Six passengers. mat aK OA FILS? (a) ae sue, (@ aa ues, ( sxegoi ‘ff board (i, 7181 Sa EICH passenger 4% WH 1x} 228 BE Where Oe (a) 299, nie Intel x) AAR Be AOL ae BeOLe aL Mol Ae BENOOR BE, (8) MBH Nee Oe, Why SNEL0I UIA BEOIDE oEL () 2 Go} 28, ZO} trainolA 2) Hse! passengerst O18 2198, a W-Be How can we improve our bicycle sales? eau (A) By advertising more. (8) He always wears a helmet. (©) They were gone for an hour. OFA 01 XRD oR al SHI? (9) 828 c pol ats, (@) 7E aM eg a, (0) 258 OAR Set sets wi, ofa improve Sel, esc} advertise Basic} ote O18 BIE BEE How He 82, XRD dla BB MMe BE Bol AT ct Gol Ale = HUNG woe Buiome zE (@) 4 Gof OB. EOI bicycleota| HA 7H 28. (c) went aa ost a2 ich When is the budget request form due? \weam (A) Yes, in my binder. (8) From the break room, (Q You should ask Kate. ones Sata eT? (a) of, sic os, (B) Rao, (c) noteoba BoReNt=, f8l budget of!) request 281 due ~ room 8 ‘Wis 21M OF ARIS SE When 9182 (A) Yes/No 7 BSE, When SHORE Yeo/Nu IOI 7S 28. |= fo) 9% break(©) BEA YER OF, Where ISU Ue! BEOIO OE (0) BE, BAM Of AIS RE URAL MolEoIMl goiweID| als 22 Busta gous YE, a3 \w-8r What did you think of the training video? Mau (A) No, it wasn’t raining, (8) | thought it was very helpful. (C) In the manager’ office. aS Be of wHLI8? (a) 0142, i= @ 012, (8) oF Soma, () ot AtewonN. OF helpful $240 44 SON Cg 91218 BE What Stee (A) SAF YB OG, MAI trainingal WO] 2 GARE raining O| g81 28, (0) 2, 2a Be ofA EKER ojlog gefaia gone a (6) BE ARR OE, BAB Se Where el Het SOIT 298. of Seach] BEI 14 M-cn Do you have a pen I can borrow? weam (A) When was that? (8) A receipt, please, (O) Hlent it to John. wea e same? (a) rennet? @ seesue, (c) Bot wero, Of borrow Wei receipt 23 land weve wt 4 ER! OFFS BE AEAI(D0) Yes/No SHR 9) Bam ateiate 28, (6) 1Y Glo} 28, Sel ponds 21 7H receipt O}Re! OEt, (©) BB, 8B el Sel wEON Sol wc wel = > BS Seow Suen Yoo ay, 45 M-Au Did the Human Resources meeting get canceled? w-am (A) No, its still scheduled for ten o'clock. (8) Networking strategies (© Thirty of the representatives. ‘une slopr six? (9) O19, cH 104 FEC () oma 7a zOI2. (©) 81208012, ‘fmt cancel $/88K1 scheduled for ~ o14E! strategy 2? representative 24 S21 SIA OB B= ZEAKDO) Yes/No ABE (a) 29, S10] AL OFF Be ALON Nook CELE SOL FAI 8 SARE spl BOSE 2, (8) 24 Go] Oe BO} mectingotat lel EMH QAlsHH stot Networking strategios2h= 4 O18! 28 (0) 84 Go} 28, MBel Human ResourcesolA Qa 7Hset representaivesS O18" 252 16 \W-8r That position’s been open a long time. cn (A) Yes, the door is closed. (8) They won't be participating, (©) Uhope they hire someone soon. betes 2 Hake: o2tset who eto ) a, 201 2008, (8) 182 Nix EU (c) B37) migweR! at, 18 participate SIC) hire AIC) 924 lo} get Ar BA (A) S14 Got SEL, BOI opendHAd Oy 7H! closed O18! SEL (@) Bem) Yee et (©) BG, 9358! BAolelt AMIE Mele BAKROL B sHBNOS elche HigIow Belen glooe wet 1 Ssh a7 W-Am Would you like to try a free bread sample? W-8r (A) Thanks, it looks delicious. (8) I'm sorry to hear that. (© Mi check on the delivery status. RAIS 88 EX WARE? (a) novia, st201 eons, (e sae, (0) oe 2H ee et, 181 dolivery status Se Mal we CAML ARIE es (A) AG, AM ME DRS BOE INNO SAMOS 42t61—2 one BE, (9) Bem gate () 21 Elo} 2E1, SOI treeokAl Oa THER delivery o1Bat se. 18 Mcn When will the car be fixed? Maw (A) Oh, did she? (8) About 50 dollars, | think. (O) Hil call the shop to find out. Test 4 89at-pale a si? (1 of, 7} 30187 (6) soe @ ZU (c) iP} 7}o 814 BOHR, of fix 421844 find out 208 al 421 ARIS BE When 2H W) Bem Atal et (G) S48 Co} Oe), SIZOI fixedotA| 421 HIBS BaP st04 50 allarsahi= 21S 0188! 23, (0) BG, 42] ARG BE LOL 7PAO] ASIA) stowsAACIo| ale og gue youe He, 19 Ww-Br This painter’s work was featured at the Holtz Gallery, right? cau (A) No, at the other gallery in town. (8) Some retail space. (0) Several hats. 0] sb}o] oI Ba ele Hes, IA? (9) of, AIM CHE meet. (8) wy Amt Bz0I8, (cl xa, off feature (S22: 48901} otal An, et we ANI OE BE HI EE (A) Bt, SP121 AO] BA ele AAISIDET! Be ZILOH Not ROBE! $01 AL CIE aeiaet= Ve Ngsin OMe ae, (8) eat ABI OB, (0) $A 8B 9, MOI Holtze YRMIOR WO BANS! hats alge ost 20 M-Gn Could you attend the technology trade show? wav (A) Anew computer model. (8) It was @ wonderful performance. (©) Ihave a deadline coming up. 7H RO] MaeoN A FARROIS? (x wae eae. (2) se aoOROK (©) ozo ri9z ase, 1 performance a2 ay Wiad BIE QwEHE oI () WF 0} Ef, BEDI technology ef SA! computers oiger 2st (0) 288 Ho} OG, 21201 showoHAl BAF 745A! performances O1 ae 28. (©) 2 lol SIH Sekt oN o}IBO] Ci SCH et Oe ota woe ae 90 24 W-Am When can we get together to start planning the awards banquet? WB (A) Be sure to stop at the bank this afternoon, (8) Let's meet tomorrow morning. (©) No, that wasn’t the original plan. a GOA ARIA 01 MS + age? (A) 2 2901 8 2am SHE, (6) uy organ ia, (Chowe, 8 ee ILL BOIR of8| awards banquet M8130) original 20, 2.421 i 11 RIE Be when IEE (8) SMB 2H, sel banquet Bolg! oft, (6) BE, a19] AIK Se Izod ue olRoleNe PAINE! APRIOR sysin 2008 2, (©) Yes/No 871 242, When SH2OIE: Yes/No S01 B7HSSIDS 2 sedee wgo| BAKE! bank 22 \weam There are a lot of customers here at the store ‘today, aren't there? Mca (A) Maybe a dishwasher. (B) Saturdays are always busy. (©) Here's my receipt. 25-0 7 01 SN, FE? (9 of PP, (6) some sa uns, (©) opiM g4B018, O19 dishwasher “M4221 a 2110] Ex] OFFS sIolsH HT NEE (a) 24 Elo} SE. YEOI storealay Em BRR eeIA sIO4 Adishwasherats MES 0188! 2! (8) 8, 2 7PIo1 esO1 eh ago Yes 2S Oe UIMCKS Oe BEEN Yow wel (C) Gj €is 28), 201 hero BIN O1B BE BEL ape a 23 1u-aw Wil the musicians be set up by five clock, or are they arriving later? Cn (A) He's a football player. (6) They'll be here at seven thirty. (0 Brazilian folk m SPH Saba SUP Sie, okt ME SAIS? Wy ae ar seo. (e) 388 7A 2oRoH =A (C) me BiesHIO HS fe folk music 849%a $epHS01 oid Ober Be Ay See (ay ae ade (0) 2h, SADA Balt Bal SE USOI SALBINI BE Ae oes Of 25S 7A) SOKO AfecHO| LEO! SAIC: CHES ara og uptooe a (©) RAF WS EL, AB! musicianse} HEMOR wEO] RA musieS 0182! 28, 24 W.8r What do we need to bring to the workplace- safety orientation? mea (A) Lsaved my work (8) Yes, her application 'simpressive. (©) Didn't you receive an e-mail? el oe! Sateoleol 9388 71 BH? (a) a in os sa (8) of 140 1 2 (c) omy 2 wersoi27 1M workplace M8 SI safely 1 application i849 impressive 22 receive Wt wat SefaeoLso] 2913 7}xP101 IE SE What Oe (0) 9A M8 25, BSI workplace safety WEO1 AF RAKE works! saved O18! 252 (8) YesNo 27} EH, What SHEPOR: Yes/No ENO] 57H 28. ee ae SE USIENIE Bool SeioR Sei2 NOOR A 25 wm How did you like last week's seminar? W-8r (A) Iwas out on holiday. (@) Yes, certainly (©) A financial planner. MIE MOL of0127 (ay agR09, (6) B20 (reste, ts MOIL7tOfETIE BE How te (2) 2, MOL ORMEXIS B= Me 7icol AIS tal eat 2 samen gyeia 1008 BE. (0) Yes/No 371 28, How S[R-FORS Yes/to Belo] B7HseI= 28. (0) 2 GO} 2, ABSI seminacoIAt AMNHE eetai lol financial planner 0182! 2 26 N-cn Didn't Mr. Jacobs ask us to call him before: the staff meeting starts? W-8r (A) Cut the paper in half. (B) We have talented employees. (© Yes—we should call him right now. Mes APE to} A sole He INA? (a) Bog vow xa, (2) Sepleh #58! AFBEOI BaLIe (c) oni a nao 2, o1@ inhalf Oe talented 262 at HO) P88 sia EN See W) ANNE OE, SRO} stalfgh BO] BF HAL! hall OIE! 28, (©) S44 Ho} 981, BOI stato) M2 7H employees OF ES (0) 22, MOIRA wo} zt 6} OF BIRaKE BEA Yes Hg 21 S01 71a slo} ico} $7) AR SHEMIONS te, aT M-Aw Which brands of computers do you sell at your shop? cn (A) At the shopping mall (8) 1 only do repairs. (© Thanks, it's a new one. DSO oft NOt eI AL 2? Ww sueoU2, () x 4a ee, (c) ania, aesow. 18 repair #21 Hel Woe SEI] SESE BE Which OIE (8) RABE 9E1, BOI shopat ¥ISO| BH AIK! shoppings O| a oH, (8) 22. Wola: eHFeI=| WeIC Be sIEON mH Hole sil BER Palio Been OSM Et (c) eo setae oe, 2h CIO} 28 \W-Am Why don't you print out the slides so we can review them? M-au_ (A) They're already on my desk. (6) It was working fine earlier. (0) A few of us will be late. S2OIEB S2IM BEA UE A OME? (4) oH 28 PN 18, (6) obrkc 3 MOK, (0) 9212 3 Ne 8 BURL, O18 review a4) Testa 94 eeeau S2b1ER Beh HIT metehe SIRE (8) BS, BRAN ERIK Nate SleON WN AAA hl SCI paitoe goRooE 2, (6) 223 Go} OE, EOI print ouloby MRIEIZIB eat sto} I was working fine earlierah= EIB D188! 95, (0) BEM SORE OF, BAL UES AS Bote wo el & ARIE 2S 2oleK= BE Awol Aelx! Be BeIINS ost WN: Do you want to hold the reception in the conference center? W8r (A) No, the twenty-third of October, (8) My client and his manager. (©) Do they have any dates available? -stoioii ates OARIALIN? (a) O12, 108 2aRRIE (@) Anata nu. () orga sue ni 4? oft available 0128 + 4 SIOIROIM BIGISIS HAIR) BE ASA(D0) Yes/No ILE (A) 213 Go| OEE. RO} hold the receptionOWA eA 7HS8P Sa BOB O88! OE, (B) 24 Eo} 281, A receptiondll ete 7#SS! My client and his managers! O18! 22 () ef, BfoROUA esas rHalBI BE ateoL 22I0| BEX] IO} ale OS O18 Eset HAI EX] Siem BOO aie 30 hw-au Idon’t think we've budgeted enough for the construction project. we8r (A) No, it'sa right turn. (8) The glass and steel suppliers (Q) Let's check the accounts again. Hie 227} 2a me Bue OLA OHA ICH AS 2igue. woe, paojtg, (e) saat aia aeRIL () sia a 284 Off] budget 04S SIC} construccion 31 supplier Sea accounts £11 we Steet LANE Helebn stern (a) ws (2) 228 eo} Oe, ARI constructiorAAl 4 7Hs8 alas and stool suppliers O18 2, (C) BE, meMmol Ske OLE AIR BENCH efze1 BUCO S118 CAI BESIrI| PeINOR SeleID YOOR ae. i= 28, 2 at Gn If the parking area's full, where can I leave mycar? Wan (A) Forty-five minutes ago. (8) Our supervisor should know. (© More than a hundred cars. -pafao] 2 AS OIL FSIS? (09 as 3018 (9) Ber I> 8 702, (0) 8 10001 aL 9181 supervisor 220, #3 it 381 BAS BE Whore IEE (a) seat eat 2st (8) UE, FA GAB Be So] Ber} ain Ue rietol PeImIO 2 gumooe ae (C) SAMS 22, AZO cars} WHOI GAN cars O}BE! OEt PART 3 92-34 W-Br Hello. I'm staying in room 508. 3239] wanted to use the hotel's indoor ‘swimming pool around seven this morning, but my room key wouldn't open ‘the door to the pool. M-Au I'm sorry, but the poo'’s only open between the hours of eight Aus and eight ra. Ifyou go between those times, your key should work. \w-Br Hmm, I'm here on business, so | can only exercise early in the morning, center. It's on the second floor and it's ‘open 24 hours. | vsau Well, “you're welcome to use our fitn w-Br %Great—that will allow me to exercise bofore work. Of SNSHER. xe Soaso1 os ROIs. of 7A 8H ‘Au-4n88 olgseca aac tale 48 0) ‘en eta, EISSN 4912 2e BNIVE! 98 BAL AOI 2, 3 Alo 7A A) ELC | of B.op1 esa 2 121 oy amet ee + 2012, ‘423g olga, 2808 24a! ere | -SAMI—Ql6| Hl 28a 4 eHIOIR, exercise 254132 Where most likely are the speskers? (4) Atan airport (8) Atan office building (@ Ata shopping center (0) Ata hotel smi ofc 12 mae © agus (c) Bal oss ae elise — 2 dat 2v¥O1 ORD OF! TARE BAF SUH HORNE OIBIeKS AE 18 WAS SS Bolo! BEC wanted o use the hotel's indoor ‘imming pool araund seven this mocring, but my room key ‘wouldnt open the door to the pool 8k 2125 SOF x45) 2 5 MAE ams w+ Ue Wal BE (OH 33 ‘What was the woman unable to do this morning? (A) Open a door (B) Make photocopies (Finda taxi (0) Process a payment Ot ofsot 2 + ite we BEI? we (@ SAI co aaian) (0) aa xzI8b1 off process Xe) payment 2. sls 4 Af Bet ~ ofsIe| BH ia} AIO OPE oF8! 7A SUH ALI 49R@ olgsIeET eC ef GAB 318 Wo! SICK! wanved to use the hotel's indoor svimming pool araund seven this moraing, but my room key ‘would open the door to the pooli2 MOOS AS (AOI, 34 ‘What does the woman like about the man's suggestion? (A) Itaccommodates her schedule. (8) Itis affordable, (Q) Itwill help increase sales. (0) It will reduce commuting time. ORT antl AI ci SOL SON 8 1E PAOD? (a) ara ee. (6) 7201 ABS, (c) BS Sele UH SOI g OKC, (Sa Aol Bote ZONL. O14 accommodate 240), #20} affordable > MA AAR BIE ~ ORI} OHBON So}! mg AFL SAE BM CAI BABE OlBsfe(youre welcome to use four fitness contort SHIM SAO] 260 at Zale sFBoICE (i's on the second floor and its open 24 hoursi ! SO OF 74 M8)7| SOL SEI + Glo} AHECHGroat—that will allow me to exercise belore workin #228 ZS (AIC, 35-37 W-Br Thanks for meeting with me, Kenji 251 wanted to check to see if our supermarket is ready for the upcoming holiday season. Any updates? cy Well, we always have a lot of calls from customers with questions about preparing their holiday meal. °This year we'll be introducing something new—customers will be transferred automatically to a holiday hotline to have their questions answered. PaaS W-8r That's a great idea. Who'll be answering those calls? 571 was thinking of assigning it to Peter and Maria, since they have a lot of experience. 27 go talk to them now. Of In|, oi IARI a1 mo}t0| CPI ‘fo a7} SAN] SEIS IOI, lee Ao) su? 12 OF AI ul chat BE mo ets ate OI WeLIC Sate MES of ERIE cEO|S—a2I0] AHE SIeh nigOR BH Slieiom asl Si Mt Lt of BE ARIOMR, 3 aa} wuR? ‘2 IE! oz)ojoin Pm weston esi oe, 2440) IOUS. Xe 7PM OPI, 181 upcoming “7I8% prepare (28S) IC) assign lok} transfer we 35 ‘What are the speakers getting ready for? (A) A holiday season (8) A corporate visit (©) Arenovation project, (0) A company picnic arise F900 asia B77 wa (ewes (o) 7+ at (0) aworRal 18 corporate 72/2) renovation t+ Test 4 93‘was oa) UB BIR ~ StzISOL CHAISE ah AWMEOIA ORD! AIO Fal OHNO] CHLOE eAEOL CH Hint Sit] SOISID AICI wanted to check to see if our ‘supermarket is ready forthe upcomine hotiday season)! #22. 2 BEE (AIR 36 What new feature will the supermarket introduce? (A) Acooking class (8) A gift-wrapping station (©) Adelivery service (0) A special phone line ‘amino Sei Mee 7ASe 2s!" ( saz (6) aga a4 (©) Ma sb (o) mage ens 181 gift-wrapping B22 delivery ss ‘a APpAIRE BR! ~ AutO}HO| aN ARS 7s aA chs} SAPO Batis ARS 2F FOIE OTs year wel be introducing something newlOl2ah 2 a5 Sie X15 28 ga selglow Cal IS El Hel(customers will be ‘ransterred automatically to @ holiday hotline to have their questions answered)t HOB 232 (DIC Parapiasing Cte holiday hotire 8291 special phone ine 37 ‘What will the man most likely do next? (A) Pay some bills (8) Create a calendar (©) Talk to some colleagues (0) Reply to an e-mail amie cigoe 908 aime a ass (8) wa (©) Be0IM ob}BPI (0) omg B81 141 calendar 8) colleague $= reply to~l Sele mad AUEAdR) 2 — ICAO ‘Xie OIRIeE AOL aE! oflofort ess wtBm a2 Was thinking of assigning it to Peter and MariaOl2M 21a 7h ‘M ODO IeECH go talk to them now). OAS AE (CIC, 38-40 \W-Am Him renovating a room in my house. The wooden flooring's scratched in places and I'd like to repair it. Do you have 2 product that | can use for that? -Au We have several stains to repair scratched flooring, but Sfor durability, 'd recommend the Kilgore brand. Applied property, Kilgore products last a long time, W-am OK. Thanks! And how can | be sure the stain will match the floor color? M-Au Well it comes in all the standard wood colors. “ean give you some color ‘samples to take home, so you can chock before you make a purchase. | Shela, xo SILAS Reo EIU pao] ed lM 2I8ED Ao|@, 4202 ie MgO] eM? LEAS t= AON 71 En) I ‘AE $12 MEIER RAIILICh, HE ES eID} ge Se Ut of 2, AALS ete wet Ate ean | ofa sais 88127 8m USNR AY SLICE ot iad he) MBB EW 4 OU, FAl8}] SOL se I, OFF renovate 242-$3IC) scratch 2c} stain 2M, 204 BL repair 42I5ICl durability 2S recommend #800) apply 2) makea purchase asc} What does the woman want to do? (A) Replace an appliance (8) Plant a garden, () Repair a floor (0) Paint a wall ORE PIB BPI BETH? (0) INE BaP (e) ato use a1 (c)on# 42161 (0) 4 aBPl fal replace s15c} appliance 7164 oval MEARE ee ~ Ofs}7 BaKE 24 ca} AION OIE LARUEEO] aI F215H2 AICKThe wooden Hlooring’s scratched in places and Id ke to repair i) BOER Bae (CIC,39 ‘Why does the man recommend Kilgore products? (A) They are easy to use. (8) They are long lasting. (©) They come with a warranty. (0) They are safe for the environment, ‘BAY RDO MES He OIE PRODI? (a) Ae a (8) 242), (©) Bent gai we, (0) B01 6c, ‘181 warranty !288\ environment #23 ‘is ARAL BEL — hai BIDOL AS FABIE O18 ‘BADE 3 WM CHALOLA UEP SARE zino} SNES asec (for durability, ' recommend the Kigore brand)t OO 3 2 (BIC Paraphrasing cE durabilty +121 ong lasting 40 What does the man offer to do? (A) Demonstrate a product (8) Contact a manufacturer (©) Look for a contractor (0) Provide some color samples ‘AAS PONS aCe MELA? a 3s a (a) eset et (©) saat (0) 4838 f8| demonstrate AR'SIC) manufecturer 420) contractor eH eh MEA Bet ~ efoto} eh ARE SADE OIC CIA]LA Sol 42 AY ABZ & 4 CK can ave you some color samples to take homelil MEIBO== AEE (0) ot Paraphrasing (21 give you some color samples » 22! Provide some color samples 41-43, MCh Hello, 'm interested in the lo your firm offers. | own some cafés, and “one of my competitors just put his | coffee shop up for sale. 'm planning to buy it, but I want to avoid any mistakes in the contract. Wm Of course. We have several qualified | contract attorneys on staff. Let me set up a time for you to come into the office this ‘week to talk with one of our lawyers. MCh Great. But “would it be possible to have ‘the meeting online? I'll be away in San iego the next few days for a rolative’s wedding ‘3 Shia, PMOL IER eam MAD 2aI0) SAQUIEL = ns 911 ASED NC ZAHRA BILE ink Weta UesotS. cfg etO}R AHI} ‘UE msi HAL Of ARG. NB BOL gas! NOt Ae ets AISO| OA! BIO. fe 01 01 AIPA et BAF I It BIE Aree ast SPE, ‘o BaLic), 3 gael sept Hew? Be BEAL 20 of $2! AOI THES, cae tee O18 Legal ¥4821 competitor 22124 contract MEH qualified 58 attorney 8124) relative 22% a1 Why did the man call? (A) To discuss an advertising strategy (8) To inquire about a loan (C) To request legal assistance (0) To update contact information ‘eApH ante ols FSIED FP (a) Ba ase Eabiein (8) cia open (c) wal sa8 esi (0) ott tee ssi 1 strategy 82! loan ci 84h SM HG eet ~ IX} RIE Oe Hot UIVOIM 7 SINOLA MA IH ALAS] HNO QuC] (tim interested inthe legal services your firm offers)2 Hoos EIS (COI, Paraphrasing _C2l gal services: ~ ESI egal assistance 42 What type of company is the man planning to purchase? (A) An accounting firm (8) A bookstore (©) Atravel agency (0) A coffee shop TEST 4 95exPHaupaionn MEBRE AA gee 912 (a) as ag (c) ofa (0) a0 4s MAS 2 Exp Eo SH AA} ‘BA171 ABH AOL 2PRIM SILI nla sel UN gtH(one ‘of my competitors just put his coffe shop up for saleo,tHe18t -etolae! AIO] AE Wish AUCH planning to buy it, but | \want to avoid any mistakes in the contrac) OBR 322 (0) ores, 43 ‘Why does the man ask for an online meeting? (A) He will be out of town. (B) His car is not working, (C) Business hours are inconverient. (0) A location is difficult to find. eAP Sel sla eager olRE SIDR (1) of x 21 201, (@) a} 2g0K, (©) BeAzo| Bate, (0) #8 271018) 181 inconvenient 0! Location 231,818 saad AbHAIQ) BE — EXP Bete! Blow ANB O18 ‘EXPE ope} HAQoLA| Zale! slo} 7HeBIRT Bony, £18) EA ‘Bol OFF! SEF AMClO|2= Zc be eway in San Diego the next few days for a rolative’s wedding). 22! | 24 OF HOS. 2 BBE (Alo, Paraphrasing Cl away in San Diego 2122! out of town 44-46 32118 cau Mariko, Kenichi—weleome to your first day of work at Willow Hospital. We're glad to havo experienced nursing assistants | like you join our staff. Today we'll go over hospital policies and procedures. Any questions before we star? | | | MCh Ihave one. After today, will we need Identification badges te get into the building? IMi-aw Yes. “We'll be heading to the security center later today to get them W-6r “Andis there a designated parking area for staff? \viaw Yes. Employees should use the West Parking Aroa only. w8e OK, thanks, ae “ua | O11 experienced 424, 28 nursing assistant SETA policy EL BM procedure 2 identicaton 8 head to~® 7} designated HIS! employee "2 | 44 Where are the speakers? (A) Ata hospital (8) Ata restaurant (©) Ata factory (0) Ata grocery store SHB OCH 32717 we (oe ae (0) emt a UU Be SBA lah SHON Lin} ojzinet OLB SeIeIo| RIOR 2 SAR ‘AlBEICHMariko, Kenichi—welcome to your first day of work at Willow Hospitala lake Om Wop SiO] i= BA WERE 1 Suc, eM ABE (AKC 45 ‘Where will the speakers go later that day? (8) Toa conference room (8) Toa warehouse (©) Toa security office (0) Toa fitness center spe oly UzoL oie 2 28012 (oy ston @aRae (awa oma ff conference 2191 warehouse #2 a usta Bt ~ atxtSO| LEZOL A. GAL 10] Ast SUVOIM 2% Oln} WO! AcIOl ZF ZWell be heading to the security center later today to get them)O[ett Mt 208 Ee (OIParaphrasing HSH! security cantor » 2510 security offoe 46 ‘What does the woman ask about? (A) What the safety procedures are (8) When a work schedule will be posted (©) How to operate a machine (0) Where to park a vehicle comp see? 9 sore (ey PEEL MAIS APL (7708S co aes, ‘oft vehicle se? ae goer ay AA! BEL — ofsto] Ala? msi 3 Win HALO] A1L as REPO] SARWAN is there 3 designated parking area for staf?) BOER AEE (OVC, Paraphrasing (8H2l parking area » 1221 Where to park a vehicle 47-49 W-am Juan, sorry to interrupt you, “49 but there's something wrong with the electronic locks for Eun-Hee's office and ‘the meeting room next to it. Whenever you lock one of the roams, the other one | gots locked too. M-co Really? 47It should already be fixed. “°Eun- Hee told me about it last week, 50 “°l had fone of my maintenance crew change the wiring over the weekend. W-Av Iwas there this morning. Would you mind ‘going to the meeting r20m now and taking | look? of hott ogee! al APA foto eta ‘aA BIDE VOIR. oF IE LE Mole} Ce a ara, ‘2 AuOIR? wu F2IsIHOIO SC, BAL XRIFON ojo aH 48 Be OI | uppeia pie, | ADE S's OF 771 RO, xe SIO IM eae? OF interrupt 2tsic)electranic Lock AK 8 | lock BIC) fix 42844) crew (Bai Ske) EL a7 ‘What are the speakers discussing? (A) Some broken locks (8) Some missing equipment (©) Adepartment purchase (0) A floor plan SiS 280 Bet OP BIE? (a) 2a Bae @ EN au (osx 7m owe OH equipment 2H purchase aay 259 UB A — CEL SHE fab} ces AUIVOIN SloIel AIA AaALAIOL BA} ict (out there's something wrong with the electronic locks for FunHee’s office andthe meeting room next to it #0 fx) 74h 42iss20}F SICK should already be Fixed) CASH OOK Loin loos a2 (Ayo, floor plan B25 De ie 48 Which department does the man most likely work (A) Human Resources (8) Legal (©) Maintenance (0) Sales BME OL PAIN PSPS (ay ie wae coment oO awe a EAR BI — EXPE IPS AL APE Rio] BIS AIO MA UER2ET AIRCKI had one of ry maintenance crew change the wiring over the weekend gose a2 (Clo, 49 What does the woman imply when she says, “Iwas there this morning"? (A) A schedule will be revised (B) A problem was not resolved. (©) An explanation is not necessary (0) An appointment ended earl oft) HP 2 oF 7712 BE Is IRD? (a) 91201 Weta 204 (e) Suton (Cao we () 182 Bue Test 4 97O19 revise W26IC1_ resolve Htc} explanation 24 appointment 24: ‘ad apr OIE met ~ O55 Of 771 ECHO} oI OF} AL Win CHAFOIA! alates eaaIalOl SEN SICIthere’s something wrang with the elecronic locks for Eun-He's office and the meeting room next to i} &Xt, 2x11 281 = oD}7| |B HA] FOU 70] Bete ABOVE HERA] AezCKEun-Hee told me about it last week, so I had one of my maintenance crew change the wiring ver the weckend).it & ol 46! So] 2 ofa] MEIKDOL BAD 1S 171 Hal #1 EIR BY CL wet BBE (ByoIt 50-52 321¢h8 W-Br Hi, Laura. Did you hear the news? Our company ordered adjustable desks for all of the employees here, This way we can | work either standing or sitting \weam I'm happy to hear that, * just read an article about adjustable desks. It said 1g at work is good for people's \iBr That's right. *'Standing more often is definitely good for your back. | wonder when the new desks will be delivered, W-Am Let's ask Min-Soo. He's in Purchasing and hhe might know. | | weBr Min-Soo—®2Laura and! were wondering ‘when the new standing desks will arrive? M-cn Lwas just looking at the delivery order. They should be here next week. OF SIS, Bat, 45) ROMOIR? ABU OI et HI SB ROK MIE FeMELe, TeIN A) BPE 4S 3 GOWN APR BOHR, O12 WPKe ANUS, ORAL ION 2 AE IOI, 4 ele zen ACH Be, | oy ota, =F Lone atte on OED, 0) ot wigan aaa, of elo Boje, Ponta 2 oH O11 Seah at Atte ao et eaten aes, | A Walwle Fee un emis. cle FO EAI LC | of adjustable 2914 St article 2A) definitely ai61 deliver Wis3t 50 What did a company recently do? (A) Ithired a new executive (B) It renewed a contract. (C) Htexpanded its cafeteria menu, (D) It ordered new furniture. 98 supra a we eae" (ay a gets sa (© Ps Bee. (c) UN ona SCL (0) n> em, 1M executive 28, 22) renew 248k expand es pata Bet ~ StH aia stg) OF 10) 58 Wh AAO SOLA) ROLES! ABI FEBANCHOUr company ordered adjustable desks forall of the employees herelat stOOe BEE (DIKE > Paraphrasing Chl adjustable desks 21821 new furniture 51 According to the women, what is the benefit of a change? (A) Itwill be good for employee health. (B) It will lead to staff promotions. (C) It will lower production costs. (0) ttwsllenlarge some office space. osteo aete BROT? (ay 8 ot 20, (© A @He8 opi 20nd (6 88401 s0F 20Ft (0) AF 30 I Zoe otf promotion 2! enlarge ssc a sale el - ie int 11 HAI Oke A ABRAM PB he OA ee ‘2 hed 218 2 BF. Om 21 AN Lae eon We 71 {98 SEH just read an article ~ said that standing at work is god for people's heath #2 ot Tol oN eI & {Standing more alten is defintely good for your bac B28 eM PH 8 oS 2 + OD A AOE 52 ‘What do the women ask the man about? (A) A budget (8) A delivery date (Q) Aseminar (0) An upcoming holiday OfHSOI aD BoHE 21 SK ww ae (oy ateet (oxo) (0) cries wt 18 upcoming C12, 2 = aL AEA BIE — OHEOI extol Boe 21 fs 10) Al eta CHAI eax 294 xIAHE ARO] In| AIRE 1 @HICl(Laura and | were wondering when the new standing desks will arrive? HOES EIS (BlotParaphrasing Cl won the now standing desks wi arrive ~2e2l delivery date the information, ‘they showed at the meeting. I'l e-mai them to you. | 2,28) | 3HL2F of te Blo| MENOHR, XH 8! |e a4? \ 2UO. @ 98s AMEHO} eKHOLEOH a HOLD, 20 war BRB ONAL OH Me ARNOT CHR 2 O1RoH wo} LHBEIS Of to} 2 eet aM a Seca Bes 1 ROPIN wol B Wa SeOIETE AOA BOLD, ol 4 euaig, | | \W-am That's soon! | wish | had been there to hear N-cn 881 have a copy of the presentation slides | 191 announcement inet i track A418) considerably What information does the woman ask the man for? (A) Who is scheduled to work (8) Why a job candidate was not hired (©) What topic was discussed at a meeting (0) When a shipment will arrive Of etn 8/0 HE PII? (9) BR ore (@) 20H BEI (©) S000 ere (0) kaOI Heke APL Of job candidate 21 a Aa BIB ~ ofnirt Seat ate ka} AIH Of He} alo] ato] SE 2K UREICKI was on 2 conference call and missed the meeting earlier today) At ofa ais] 81 28R Bek & 4 REAKCould you tell me what | missed 2 $1008 YEE (CIE 54 ‘What will happen next month? (A) Asoftware update will be released. (B) Anewsletter will be published. (©) Salary increases will ake effect. (0) Some construction will begin. Tig gol ae we RIED? (a) ATE BeHOIE7 HEC (@) ano) watery, (c) ga eo] ARset (0) BAPTA, 181 release B18IC+ publish WSK! take effect AEE os AUEAIRL Be — CHB SOL BB OL 1a?) 5! Qk NIA! # SI AREHOK SIHOLEOH oh tH {There was an announcement about an upcoming software Uupdatedol 4 HON ABS ATEDION] ISB O1OL GE | wfc The software that we use to track orders ~ change considerably ater next month)? #298 22 (AIK, 55 ‘What will the man e-mail to the woman? (A) A spreadsheet of pay scales (8) Asigned contract, (©) Some designs for a brochure (0) Some slides from a presentation APFoINoU om ws te PORT? (0) gots amas (0) He (cy 2a ext (0) aa g2¥01= CIM brochure ©, 240) se) yay) et — a) ook wet 2 ‘SADE OIE HAI RODHAM 20H MISE HEIOLEZE SICH Nave «8 copy f the presentation slides they showed atthe meeting) jag S24 4290 FL e-mail them to youlst MOSS IE (0) ort. Paraphrasing Cs2l presentation slides + BE1 Some slides from a presentation 56-58 Maw Indira, do you have the sales figures from all our stores? Our m is in half an hour. ting with Lian \W-Am It's not on Thursday? ‘u-aw Lian sent a new meeting request late last night. She had to change our meeting because she's going out of town. | Test 4 99 ae hie|, W.Am Oh no! don't have our sales information | ready yet ve been having problems | with my computer all morning, x0 | | technical supports looking at itnove Han access the data nw Himm—wel, i ak Lan if we can meet wien she comes back eta atte 24S, 3210] on IR? © ORME eA 2it0| Me af gate st¥OK@, ALI} 2248 PL mgo4 P21 sl wz) OID, | ZRH OF ob HE El RAKE, et YL IED HS VeIM ee Xs EREIR Ae BIR, ‘gol at 4 018, ‘2 S-atptl gatouy son LHe 21 ofa) BOS, | ct, oo 8 em 07 oom 4 Off sales figure Bo | access B28Ict Why does the woman say, “It’s not on Thursday"? (A) To indicate relief (8) To request an extension (©) To confirm availability (D) To express surprise OF} "32910 OR IOLA aE ONE RAEI? Ww) eae Eee (B) ag eats (c) Afz0] 81 apitatn (0) wees ete O14 relief 21,28) extension 22, ct availabilty 200) 932 Si Sirf! OXF mye} ~ SERIO] OIL |x| HUA BE ol ‘BAPE 3 HM CHAM Oot Hi I 22. RH=do you have the sales figures from all our stores?) 204 2! al9)} 30%! (Our meeting with Lian is in half an hour}22 SON 0] Ola SU $2 IE Bogle ala IEC SIOV} OR Hate Bh Ol Seize Hets)) sl Om B+ RIC, AIM AE (DIOL, 87 ‘What problem does the woman mention? (A) She cannot access some data. (B) She did not receive a travel reimbursement. (C) A dlient is unavailable. {D) Transportation is unreliable. oft Piast BARE OED (a) so 2 + ac (@) Sawin ea wx eat, () 240) Azto| ze ©) ae 488: + at 100 191 reimbursement &3 unavelable (HOD Ato a unreliable #62 4 gt ‘aR eae 2B ~ ob} States alas fart inl CHAVOAY Str} es Me teenie ames ci've been having problems with my computer all mornin, 0 technical support i loking a it now)QIA, xi I= BL KI cant access the datal in BOO SUE (AOC, 58 ‘What does the man say he will do? (A) Check a reservation (8) Contact a coworker (©) Print out a form, (0) Review a document lan 9918 attcla war? (9 of (e) smn 281 cowae OAR aE 18 reservation 2 coworker Sst a AiNeata 2a ~ Eriol x AR OFA CAAA AAD F aloo] BeIOVAL BOISE tH ILE 20] OFA [BO}SEAIIII ask Lian if we can meet when she comes back) Moor Yee (BIC Pacapheaing ¢H2}11 ask Lian +21 Contact a coworker [= 7 about that position. Since we're an art W-Br Thanks. | know; it's @ bit of an unusual position, isn't it? But with Internet shopping becoming more populat, stores really need to have a large Internet prosenco. 11 be in charge of creating how-to videos that'll be posted online. || lW-cn That makes sense, And it sounds very interesting! What’s your current project? W-Br Well, we've just filmed the first video on how to make your own beaded necklace. It’s on our Web sito. Actually... 'eould you ‘tell me what you think of it? 218 pe PRIS 71 Ro! I AION ‘Sn ROL og] oka ote et! ARE 1 ‘wae BROID,ROI, LOIS, & Sore! mele sia? ait ele No] MEH CHSSISIOA CIESAOIA| at xef0] sh) 64S ee} ARB AE I BP LIC, L821 ois, EHF OFF OIL xi SIE BBMEE 8712? 0} Ue lo] PICs kw HIS BIHOIS, 92 HINVOIEOH 2012, NE Of] OI APIOI? if unusual S0}0! presence sie, in charge | of SWE current M12) beaded 2 OE necklace 20) ‘Where do the speakers work? (A) Atan art supply store (8) Ata movie theater (©) Ata technology company (0) Ata jewelry store SSE OO IIE (9) nega: (oy a (orig (0) a a a unl ag 28 ~ spi9] 292) | AWMOL UXP} Of OSE RBI Be ARID) was! IE BBECISince were an art supply store, | didnt realize me needed a video director OEE BE (AIC, 60 ‘What s the woman's main responsibility? (A) Creating inventory lists (8) Recruiting temporary help (©) Making online videos (0) Installing equipment ont Fa BPE B8t0N 1? yume a (@) ears (0) 22 at xe (0) a a 81 responsibilty 29, "inventory 2 recruit 1 temporary 2/2 instal ic as sepa Be - ono OmPH Bt COL HHS Sate Be Ake aE IB BA “RCI be in charge af creating how-to videos that l be posted online OBE IEE (COI Paraphrasing ©8211 croating how-to videos that'l be posted ontine ~ Bf291 Making online videos 61 What does the woman ask the man to do? (A) Edita report (8) Give some feedback (©) Upload some pictures (©) Open an account ‘nit aoa ate ue ete? (2) waa ab (@) ona () ARI BEDI (0) as 1 fad Avatar ae - opel 2 BE OREO LALA 28 SOI HEE WH eI HCI Fes 0} SeX.coutd you tell me what you think of 7. HHO 2 8E2 (Bh. Paraphrasing CH21 toll me what you think oft » ZI] Give some feedback 62-64 Bh +A \w-am Excuse me. Do you work here at the mall? M-cn Yes, 'm a security guard here, How can | help you? \w-Am Well, &21'm looking for the shoe store. 1 need to return a pair of shoes | bought online. M-Cn Sure. Let’s look at the mall directory. OK, ‘SSwe're here, next to The Blue Hut. Just go | Is right across from the food court. \W-am OK. Thank you. Cy Algo, the mall is closing in about twenty minutes, so just be mindful of the time, W-Am Iwill, Thanks for the reminder. ‘pate. oon ge? 9) opi are PR S81 ERR? AMOR sa toe, geigiom A anus wHE | aa, | er a SF AUG apse ALE REM He | wor fa ERLE | aa era. ‘e seun 2 208 Ret Bol BB BOL ARON SA of RLS, et Fa et, 181 security guard 218 directory 248! fountain EF mindlul oH reminder 271 API Testa 101 ah i8 a[Directory | he Wishing nat | FH occa ° L J ao Fain Food Coa th ae Hon ene 2 |B nem b oiseeiors LJ | f oa Eee 62 ‘What does the woman want to do? (A) Have an item repaired (B) Return a product (C) Eat a meal (0) Apply for a job omprabie 22 2007 ) SB f21y71 (6) 8 wHePI fo) AWsPI (0) exer ie aad Ae BIRt ~ Opn 8 FRI | CHAOHAL AR OIE 38 SICK Looking or the shoe store)o} 22}910 41 ANE vlBaHo} BECK need to return 2 pair of shoes | bought online) BOE AIS (BOI, Paraphrasing (&8!91a pair of shoes ~ S21 a product 63 Look at the graphic. Where will the wornan most likely go next? (A) The Wishing Mill (8) Granite city (©) Food Court (D) The Blue Hut APH ateol te, of CAgON of 7RAE=IE7 wre (6) ms Ae (Q) #eae wees ‘ad Arz} a8 OE ~ ORE CHO 2) A HES] BUIVOLA EXPL XHIBO] SI Rol O11 BH 4! we're here, next to The Blue HuO|Iet 3 Ici, RPS ARE REST 5 ue 2LIBIO| ANY OPEIJust go straight past the fountain. The 102 shoe store is right across from the food cour) Of} 213 2A QE Ska Sch, AP ASE WON ep XR RENE Uh ALAA 2 Als! AIoIE@ 222 (ByOI, 64 ‘What does the man remind the woman about? (A) A discount has ended. (8) An escalator is not working. (©) A restaurant has limited seating. (0) A mall is closing soon. SME ORPHLFeIB BPW TEI? (a) a200) 2c, (e) ogre) asain =U, (©) NaH x11 #asKC (0) BoB 28 eee a, MASE 2 ~ A aA ‘SAPL M YH CHADOIAY © 208 Go 2S LOL] AION GBHeNthE mall is closing in about twenty minutes so just be mindful of the time) ONs BEE (DIC, Paraphrasing CH221in about twenty minutes ~ 28221 soon 65-67 Ht + tat Mau Good morning, “weleome to the Grafton ‘Art Museum. How can I help you? W-Br Ill take one regular ticket, please. I'm here in the city on a business trip. thought ®rd stop by before my meotings to see your portrait collection. aw OK—®°that'll be five dollars. W-8r Hmm... thought it would be more... Oh, | M-Aw Right. And if you're interested, &7we | have a guest speaker talking about art restoration in the auditorium. I's just about to start. W-8r Groat, "Il go there now. Where's the auditorium? cau It's just at the end of this hallway. ‘ ShS6I ENE! ofS] 94) 2H BELO 2S soca? Of lvl 822g, nit Batol SAN BECK, el ol etn) 2] eH ]aHB ROH HoHe, we gateuc-swerauc, Of Be HIMES erated oF, 04, So}, ala! IO ZIRT OE 01 BH O}OPIRILICE ey APA201g, Na PIB Boke, 22D] OCR? is o1 gs BRILL of8l portrait 428 collection sls, 28 | restoration 21 auditorim als} ‘ Poms Hepat: || “tosex Discounted Tickets ela: co 'SSonondaye o- su: wom | Sarees ~ Seal: 2 5A O18 and members 4 ated: Shs Stee 65 ‘Where does the conversation take place? (A) Ataconcert hall (8) Ata museum (©) Atasports stadium (0) Ata movie theater aS ofA FROME? a) Bale () ole (0) Ama ape (0) sete a MAUS Be - aa) CAS ABIOIA| IZ] AINE Of EOE S 2 BtesICKwelcome to the Grafton Art Museum) MORE 22 (BOI Look at the graphic. Why is the woman's ticket discounted? (A) Itisa Monday. (8) Itisafter Sra (C) Sheis a student, (0) She is a member. (a) wae, (@) 54/018 (0) RPE 40%, (0) 7) aInOV, 44) APT a ei ~ off 30 OF Lem CAIOLA 0] Hot 2Aze} BAIA MOB! gICHTS stop by before my meetings to see your portrait collection 2 ‘201 IAP] Sedathatl be five dollars {AS| SHR et 2 OIC, APE RIE WOH Seal eI0l EE BLO] TO + Boos gu@ (Aor, Igoe 67 What will the woman most likely do next? (A) Select a meeting time (8) Eat at acafé ( Go ona tour (0) Attend a lecture 9 aio AR 8s (6) OWN ISP| () 088791 (o) 21221 ah MEAIB) BIR — OfRI7E CHRON ESE ‘SADE ML Ynd CIARA) 2Ie2O1A| AA!eUr| o}ee PK ck of} ICH Wwe have 9 quest speaker talking about art restoration inthe auditorium 2 Hol FP} XI 7 2PACKTT go there now) MOH Of BOE OA 2! ISIS ea + ac alata B22 (DIO bates Paraphrasing CI2\ go there ~ 2521 Attend a lecture 68-70 et PBS || M-cn Lena, do you have a minute? 6*Remember how we discussed creating an e-learning course for the new real estate software? W-Br Yes, 88that way our real estate agents will learn how to use it quickly. MC So, found a company that can actually | design the course for us—here's their design process. W-Br OK, but how can we be sure it'll be exactly what we're looking for? || mech They won't charge us any money until ‘we've approved the prototype version. | can show you more if you have time. W-Br I'd like that, But not now. 71 have to finalize the sale of that commerci property on Pine Street in ten minutes. 2 aI, BRIAN silo? Aa PBR! ARERR SF ‘Hotes YON OF OT oI 2k ISIN? Saja at gtOI Amo) AA wel tsa, aan 7} aks ak te ANS SL BIOL ol 0H BPO, Of oso, ese age] 1 a= ELA OFM EIA? Pap AI URE 1671 A Of UHR FAS 4B UIC AR! IOAIR ook ESAS. | Sin AEX Beta, 108 etn AL 7 ‘SRE FB! ON F210 ae, x s TEST 4 103181 realestate WS! charge 275IC) approve S2I6K prototype AIM finalize Psi commercial 2° property 5, 2h! Design Process Stapf: Stop? ‘Anas |] Crestoa Customer Noods Prototype ——— © Step 3 ‘Step & ObizinGient |r| oper Matra ‘prorat 'o Clent wt reps Le} eae: em AL ADA —— eget: aeia aaygelet [| ato is 68 What is the main topic of the conversation? (A) Training materials (8) Banking hours (©) Job descriptions (0) Customer complaints col PIRI? 2a (@) oma ae (58 718M (0) te ‘OFF scription 21é, 22} ‘nad 9a UES BHR ~ CHRO 7H, yo] SON XI AN PA! ATEHION et nhs Zot Of ‘Ba GHAI SO%8! 1G 712%8HexKRerember how we discussed ‘ereating an e-learning course for the new real estate software?) #242, Solo] ofI= ej SHA BrHgHEO Am Of AIBRIE el fe! ZoIeKthat way eur realestate agents will learn how to use it quickYyeto Et! B7HSKSS $i! AE RIO} of fel cats ojos OBE ARIS (AoC, +» Porsprasing (8/1 e-learning course » 2 Training materials 104 69 Look at the graphic. When will the speakers need to make a payment? (A) After Step 1 (8) After Step 2 (0) After Step 3 (0) After Step 4 ARH Ao OI, SS Ot CHA AO IAI? wae (o) 2A (see (Dy aL aL Ale} a eb ~ Sex}0| CHARS ZIRBaHE ADI SADE AL Wind CAIOLAL ADEE HIRI Sele RHE OF WISE AEFSIRI QB 2lCThey wont charge us any money until we've approved the prototype version)O2#a ARC, A228 Os 2) 8019 We IE SEIN, wea AEE (Oot, 70 What does the woman say she has been busy doing? (A) Interviewing candidates (8) Moving her office (©) Renovating a house OF 998 HON wc BIE? (ay wien ay (@) Ai ot (cael 40) oft 042) ah AEAIEE 2 ~ oR} URE 1S OFPZE obo} CHAFOIA| TORE tN mE! 7Jo SHE= AI EY aH 1 OFFZIaHO} ICH have to finalize the sale ofthat commercial, property on Pine Steet in ten minutes) fe RE Kal 2 208 BE (OVI, PART 4 1-13 Bl | eau Hi, everyone. Tim Stephen Anderson, | the head of maintenance here at Kelson Pharmaceuticals. Yesterday evening, a pipe in the lobby broke, causing some flooding and water damage to the floor. "Starting today, we'll have ‘some workers here fixing the pipes and replacing the flooring. They may need to turn off the water during the repairs but only for a few minutes at a time. "We have bottled water on hand for‘anyone who needs it.The botles will be available near the water fountains. 25 QRSMLR, Mis OIF SE He} BEDFR? AERE eIcAEIIC fe x14 O27} nfs 0) kfeL2 MISO] aH BEALL 1), Stee of7| Hine 3 AO] OL 4264 OF RD orc, $2isk= S21 458 ApoE @ $= SIBUICL-sia! Feo 2 RIEL, RSH RA PH AMOR ZION GLI 1) AS BEAL APOC ARI OFBEH 4 ALI, ‘181 maintenance 1 flooding 3+ fix 42541 replace misc} repair $2\ on hand 7708 available 0188! + 2= water fountai ae 7 Which department does the speaker work in? (A) Sales (8) Human Resources (C) Maintenance (0) Technical Support 2 Of AA 16K? ro (@ cure (omens (0) exe ta 2 Ug BIBI ~ aap Apel XIE AWIZOLA| slxp} IO] Of AE APE BeNR) AEE exc} ‘&{"m Stephen Anderson, the head of maintenance here at Kelson Pharmaceutcalsolakn wisoae 2522 (CIC, aa 72 ‘According to the speaker, what will begin today? (A) Some salary increases (8) Some building repairs (©) A landscaping improvement (0) A departmental audit Sxl 8a, Ob AISI AB FROPK 042i (©) aa 421 (ci za (0) HA arn tl audit 24 28) sad APO) BRA — te APASHES 2E Hie SUMOIM Sx} Ow HE] ABADE Of] mos F2I54s oF 3 alld dStarting today, well have some workers here fing the pipes and replacing the llooringolaln Moma axe (Bote > Parapnrasing 821 xing the ppes and replacing the flooring > 321 Some building repairs 73 What does the speaker say will be available to employees? (A) Ashuttle ride (B) Some meal vouchers (C) Bottled water (0) A mentoring program xp SeIBOl ols + BiCL2 we! ke PsA? (0) 99 mea 1g voucher #3 al MEAS BIE! ~ 28480] O}B'! 4 Bit 24 ie SNOW BEANIE Hal ES 7inIOVH RICOH have bottled water on hand far anyone who needs Wa Aleka OO 2 gue (Colc 74-76 29 \W-Am T*Waleome to Groon Speed Flight School. My name is Judy Overby, and I'll be leading you on today’s tour for prospective students. To begin, thank you for considering enrolling in our program. "We're proud to be one of the oldest flight schools in the country. Throughout our many years in business, our schoo! has maintained a reputation of producing top pilots, Now, “let's g0 to the auditorium, where you'll see a briof Informational video. The film includes interviews. with some of our current instructors and students, | som sure you'l find it helpful 72] AE wi ton 28298 BERLE OIE I SUC, 25 ORES SA ofl MES se aE eIEH Uc 944, Nal BT SB aA AIRC, | ROA 718 Sete UI Alan NSIS OL AIPANR 7K IS Lich, 92 Sta OMte! alo] MEISE MIRFICKE AE Sxl 4 SUC, Olt RO 7 te a ats MeARALIC | So: BOY ZA 2 ONES! OHHH BAIEIDY 0}, eH ‘go 212K, | 0181 prospective 21 21221 enroll SS8IC} maintain SEXBK! reputation 221 auditorium 2 instructor 24) helpful 20 st 4 ‘Where is the talk taking place? (A) Ata talent agency (8) Ata history museum, (Ata flight schoo! (D) At a movie theater Test 4 105 BEES LHARE OOM OFPOFAL BETTE (a) orient (8) outa c) ur aa (0) eter wa xq ug et - Greta Ke uvOIAl el ANIC wl Alot & 24H BefetcIWelcome to Green Speed Flight School HOSE: EIS (CVO, 15 What does the speaker emphasize about a business? (A) Ithas a tong history. (8) Itis easy to find. (©) Itis reasonably priced. (0) Ithas extended hours. SH Bat Bal aeRO AE SIH? (a) ou ews 980, (@) aul ert (c) 2401 2¥28KC (0) 2 Aol x, 1M reasonably "S604. extended S0 ak ALAR) 224 PE RN 22 2 NIE BUIVOIA! 718) GAH! WIG Otel aod AIS 7x1 CltWere proud to be one of the oldest flight schools in the country) HOOE Ze (AIC 16 What will the listeners do next? (A) Get on an airplane (8) Have some refreshments (©) Purchase a ticket (D) Wateh a film anise gol 99te BARU? 49 ur Be ©) Gag oC, (c) ae pete, (0) a8 2 ‘ad sbpAIa) BE ~ AIxISO| chao w AIS GUIMOIA| ZISLOw 71M ZI A AB BAACILer's go to the auditorium, where youll see a bret informational video)t gone wee (OIC Parapvasing $22 se0 a bret nformational video “221 Watch alm 106 Mcn Good morning, Ms. Rowe. “Thank you coming in for tl erview to be an assistant chef at our restaurant. In reviewing your résumé, | noticed that you were a chef atThe Lamplight || Restaurant for two years. That restaurant has always gotten great reviows. 76m interested in hearing about your role in developing the menu there. | know their menu focused on using local, organic ingredients, which we'd like to do here. ‘And, Tater the interview, I'l show you around the kitchen and dining area, SIMBA, SF, 921 ABO] WR SBIAPE SDI SIH ON RM ZARILIC, ofA IESE UL 26 8 EPIOLE AA (SelM 921A sista, 1 Ie ah BE PHB wn ga, OA as DOL FG! FB SHER! LEU, 3 oy APL 9715 RE ASE ol FeARICIT SEECH Se OFM 7 8h AER, aka. fol BU UA AE WOH SRL 2, 1 local I%2| organic ingredient 71 Mtl) 7 What position is the listener interviewing for? (A) Atravel agent (8) Ajournalist (©) A restaurant chef (0) A farm manager ae Fe (4) ofa 7m (ce a2 (0) saat sag 2 ug BR AXP EIS BE AI9L ie AOA AO 2] AIO] wx BATA S17 SIR BION ‘Sal FOIA ZIAKIH(Thank you for coming in for this interview to be an assistant chef at our restaurantst SOE AIS (COI, sist ome wa I 78 What does the speaker say he wants to hear about? (A) A menu selection (8) A reservation system (©) Agardening technique (0) Anadvertising plan sine 90H a A wae? (a) at (oy oe (0 78 animah eae BI ~ SbxP | ET OH ale 24 XI SeLvOIA) Sixt obty 7on AP] OF! HIE HRER| ED A {mm interested in heoring about your role in developing the ‘menu there} HOGS IE (A)O 79 What does the speaker say he will do after the interview? (A) Introduce a colleague (8) Contact a reference (C) Sample some products (0) Give a tour spe ele 9 poe sic IaH sean (@) FER0p1 get (C) 2 EE A, (0) aes off reference #22), {8591 sample AINA ak ARAB BE Sego| OL NRL N= Bol eixjo] BUS, Fulah ALE wo! F2zlcHlalter the interview, Il show you around the kichen and dining areal 8 soe See (DOI. ‘Paraphrasing 222| show you around the kitchen and dining aoa 281 Give a tour 80-82 HAMS W.8r Today's top local news story is the annual holiday festival in the Pennington city center area from one to four p.s. this afternoon. There will be arts and crafts vendors, food stalls, musical performances, and many more fun activities. For tailed information about the schedule of events, including musical performances, please visit the city’s Web site at www.penningtoneity.org, &*We expect a lot of visitors today, so car traffic in town. will be congested. If you're traveling to the city center, there are several bus lines. Oe HO HAE Oe OF TAI ANA! ses 4 Sito A Stale tel et MEIC, oe BOE Boks, SA 7H, 89 Bol, ala of WE MOI: BEBO! BARLIG. BS tm are BA RIROE cHRE NEY BREN ole Af AOI. | www:penningtoncity org WEHI, SHE MER) SAB 2k) 98 of4)slow, ANN 201 SI WELICE, EALOw HAC} HA sedlo] cH HELI 1 craft BOIS stall 7411 congested 80 What isthe report mainly about? (4) A local election (8) Acity festival (©) A construction project (0) Asports competition E01 FARE POI? (oy aL ea (0 241aN (0 aga asl {491 election £4 competition ri, a aby us Bet — EOI aH iG ANION 25 HY eA OF TAL CAVIAR! Ea HOLM gfe eet Be Todays tp Local news story isthe annual holiday fesval inthe Pennington city center area from one o four rt. this alternoon2b? BOO Fe (B)C Dae ie >» Parsphrasing St festival in the Pennington city Ccontor area » #12 cy festival 81 According to the speaker, what can the listeners find on a Web site? (A) A schedule of events (8) An updated road map (O) Tourist attractions (0) Voting locations Ho 51, 2xHS0] BIVOIE=OIA 4 Qt AE FIO? a) wa es (8) #1 52 aE (c) aa ae (FRA 1 MPEAISE2IRI ~ HAOIEOIAL B+ alte 28 sig SMYOIA| Sot BOS ma OY Oke AI AIM SNA BL ‘it A] RAIOIES eBsIelIFor detailed information about the schedule of events, including musical performances, please visit the city's Web site at wormpenningtonctyarg)it HOU 2f a2 wort, 82 ‘What does the speaker mean when she says, “there are several bus lines"? (A) She rides the bus to work every day. (8) The bus service is very confusing. (©) The city buses have caused some traffic problems. (0) People should take the bus to an event. Testa 107SD} WA LAO] cH aLiCh ain Bale OIE HAEDH (0) arte oy Wag ein Beare, (@) HHA 20] re BBA (c) AR 8471 2 BAB oz (0) ASH WA x AON 7H 20] BC, 181 confusing 212 ‘as SExfo| SUE njot ~ WIA Aol chai het ou SBE GOLY OE WMO] AE Ow OSH ALY EOI 8 2 (We expect alot of visitors today, so car traffic in town wil be congestedJOl2t2 427, $10] SAO 7}AICIAKIE youre traveling to the cy centerole 218 AAI} "HHA SOI CH BICFet 2} OB wo} mE Be! ZO! AIS HA Ef SIO = SB ribo OIE 1 RE > CIA IE (OO, 83-85 271 M-Au Welcome, everyone. ®in today’s seminar, Hl be talking about how to use e-mail marketing ‘to build customer relationships. We'll cover how an effective e-mail strategy can make customers ] more aware of your business. After the session i ‘over, recommend that you visit my Web site, where you can download an electronic version of | | the book just published on successful marketing campaigns. So, since we have a small roup today, fa like to begin by having everyone introduce themselves. Please tell us your name and what vyou‘te hoping to take away trom today’s session. 2 ¥ OMGLIC), Ot MOTMONAe clot ob st 34 >t FARK MI cha BSHLOLIEL 117! oj! ep 2 Ba ofsa mob ea aI + SI XI HAD, AL 0] Bt So 0 SOLS wes BARUCH, xb oho Ast fe ope! ented 21 ANS SEEM WAFOLEOM 0] 012} WIR CRE $ Nog, O Kak AAS ISOM a ‘APLasHtE| ABIRNG.O1Bt Oy MROIA] FEIS 28. 2x] obo 3s ‘18 customer relationship 291 effective 2201 strategy 221 electronic 211 83 ‘What isthe topic of the seminar? (A) Finance basics (B) Marketing strategies (©) Manufacturing processes {0) Hiring procedures MO 33 22017 (a) ee (0) omy eee (cy e528 (0) 488 8h 108 ofa basics 712 procedure 2 a. 2 Hw Bet = AO aL XE 2UI¥0] MOIIOMY old OEE BBE! 2a al Bs whe | AISHECHn today’s seminar, be talking about how to use e-mail marketing to build custorner relationships)it WOO 2 22 oy, Paraphrasing 046 how to use e-mail marketing 1 Marketing strategios 84 ‘What does the speaker say is available on a Web site? (A) An electronic book (8) Different payment options (©) Free legal advice (0) Printable certificates Re HDIEOLN 9318 018 SicED BaKEIF? (x) (By cre oe et (Orewa (0) ae 7ise1 Se ofa certiticate 2214) 4a, MIRAE EIR! ~ EAOIEONN Olga > BE 2k ZIG BWP BAOIES westOl aio BEE AEHe! ofA ! eanlol 2! A 2} HIS CAREC 24 recommend that you visit my Web site, where you can download an electronic version of the book | just published on successful marketing campaigns} M202 AIS (AOI, Paraphrasing 8}2lan electronic version ofthe book “8:11 An electronic book 85 ‘What does the speaker ask the listeners to do next? (A) Introduce themselves (8) Hand in some paperwork (©) Read a short paragraph (0) Listen to some examples Sab AItBODA Cig Seka Sate wyrLan (8) A () we Be PI (0) ol =21 ay AAI Bel ~ abrto| 7 AY KIS SWHOIA! 28 PLANE APRBRICHIA like to begin by having everyone introduce thernselves) Oo IES (AOC,86-88 28}O1421 W-8r Good afternoon. ®This message is for the owner of Frosh and Healthy Market. My name is Kerry Yamada, and | visited your shop for the first time last week. I own an orchard—we grow | ‘mainly apples and pears. We're located nearby, ‘on State Route 25. Anyway, “when | was at your shop, you didn’t have a large supply of apples. So | was wondering... do you carry local fruit? If you're interested, I ean drop off a few samples of different varioties for you to taste. m coming back Into town tomorow. My number is 556.0132, | ‘Sng, AIA HAT OI APRA Sete ARAL, x0 BS MA] OFOICHR, KKAFON AIS APRes 7PAB ERMA, HE aE UB Again EM TE Hale} MI ARRRILCL HIS 2501 AE 21019, OE, APPA 7PNMI U, ABR ERI Ea Ho. aL BARE XPLNRIE SEIN? olor 2! 2h | Oe, EAE Clary aa BE 1 3c} ERD, 7} UL CHL All 7PHER, MSE 555-1922, | orchard 2}?2 mainly #2 supply te variety (8 59) 5% taste Be 86 ‘Who is the telephone message for? (A) Adietician (8) Acaterer (C) A truck driver (D) A store owner ‘yim fe aa} ARV (gant (@) axe (ex eany (0) 77 Off dietician 2141 caterer & hed aU BARN ~ Bind Ae KIS SMUNOIAY magA) QH GEA] Of AYRE Cal OHAIRICTs| message is for the owner of Fresh and Healthy Market2t 8 208 BE (OVE rent Poraphrasing 2891 owner of Fresh and Healthy Market ~ 2221 store owner 87 What does the speaker mear when she says, “do you carry local fruit”? (A) She cannot find the products she is looking for (8) She wants the lstonor to give her some advice. (©) She wants the listener to sell her products. (0) She is worried about a shipment. Ope Kt IE ASILIRT"atn Bake OIE (a 30] mL a (@) API rob 2058 F201 semvn (c) abt seo RS ERED! BIC (0) wigo1 8, 4 sexo] OS mo} ~ x)oj =IRUE FlaHERI BE SLE 21BS91 G1 SISO MIO] = AIO MIB TAME TRI A {5} SICK! own an orchard—we grow mainly apples and pears) 2 MH, BAHSl PIO} Ak WIRWO] BAL BOHM sasIcKwhen | was at your shop, you dia’ have a large supply of apples. So | was wonderinglit SIC. Kata 0] SBE BAPE x0) ae BP oy BOM Meal 21 ulate OIE AI Bolas AEE (COI, 88 ‘What does the speaker say she can do tomorrow? (A) Make a phone call (8) Provide samples (C) Send an invoice (0) Visit a clinic ante UL 996 > ea BREA? (oy ea aga (anee co wewe eat AuAla) BR — ol EE At Tig FULPOIA! ni7} AMES & ICH & + BH can drop off a few ‘samples o ferent varitis for you to taste} Ue! Alo Ch 41 2m coming back into town tomorrow) HCL, UL ANAS he dol Me FAECES AU U4 YO! AE (BJO Paraphrasing 82 dropoff a fow samples ~ 21221 Provide samples 89-91 W3E wel r ——— \W-Am Good morning, and welcome to today's workshop for hotel staff. Today I'm going to demonstrate a new product we purchased here at ‘tho hotel for training employees. t's a video game, and it was developed especially to practice the best ways for handling hotel quests requests and complaints. You might wonder why we're using a video game for this instead of our usul role- | playing techniques. Well, "studies have shown that one of the major benefits of using these ‘games is significant improvement in custom service | ektente, ae Hao 228 rE, oie | opt sob ai 2 oh Poe ANU ARAL uel 2 vmuow, Ge] 26 RANE 2A Hes Aeote ao el 3 A807 FI seRGLI. eet O17 HAL CL Testa 1092 els ARBole= O18 71 BBE ILEL, x, FOL mE of 21S Beit ORI B Sl aL ABIDE atte ICH seul 181 demonstrate AISISI} purchase =I} complaint "20 role-playing %@ 27] technique 782. benefit O83 significant #221 improvement 7,282 89 Where do the listeners most likely work? (A) Atan event planning company (8) At an appliance store (© Ata fitness center (0) Ata hotel riB2 oC BERET? (0) ona 71848 (@ 7hees a (owe ae ‘Rt appliance 7 a, SoS a a HIB AWYOM 25 BE NB ABOU 2B eeeHCK welcome to today's workshop for hotel stat HOSE AEE (DIO 90 ‘What will the listeners learn to use? (A) Reservation software (8) A voice-controlled speakes (C) A video game (0) A security system ABE Of BRIS HES 20077 (A) fe] ALE Ho} (6) Beso} Ani} (©) wee ne (0) seals ‘wad east zie! ~ SExHSOL MS tL AIS AUHOI AAHSS] ARS Gal FoI AINE Alevorzech (oday fm going to demonstrate a new product we purchased here atthe hotel for training empleyeesIO1M, 2 AIS VICI. 2KWs a video game)o|eat SEC, AeHO1 MCI RHE ote AB 2 4 NOOR BE (CI 94 What benefit of the productdoes the speaker mention? (A) Lower operating costs (B) Improved customer service (©) Easier maintenance (0) Increased employee satis‘action 110 sani ist go OAS PEK ID (ay ate Se (8) 224 MBE is (ase aaney (0) AIRE Ae eg MEAIB BR REO} OF KE Bol 2401 2 OIE 34} AIAS| AIEE 7kA(one of the ‘major benefits of using these games is significant improvement in customer serviceo|2tn HOSE 22 (BIC Paraphrasing 89! significant improvement in customer service ~ 282 Improved customer service 92-94 9191 ta M-Aw ‘To start this department meeting, ®1 want || to discuss a change on the information technology ‘team. Ines, who's been helping us for the past yea has been promoted. She's taking on a leadership position within IT. © have a card to congratulate hor, and I'd like for all of us to sign it after the ing. We'll certainly miss Ines. She's the specialist who developed most of the software we all use currently, “The new specialist will be Tony. He hasn't worked with our department before, but he does have fourteen years of experience. el os AEA 7H aN CH OPIS AL | Such te 1 Set 9eIm Sor = OLLATE SRBOID, 4 IT (UO0A SIA 21 BA ILI DE OE IEZE, at 274 ROU Age uD, 2 O17] IB 7a, 92 257} Aes AUS! OPER ALE! SES Me ‘7K LILI, MOU HAI ol IE HE a, tase 20] oie 1M promote Sé14/Ic+ congratulate Sst specialist © D} currently Xi experience 22 92 What is the speaker mainly discussing? (A) A department merger (8) A project plan (© staffing change (0) A trade show presentation ap ERB opiate 22 F9I0177 we et (e) ments 714 (o) eet wa (0) sequal a 1M! merger 812, Bevg aa Ug Bet - ea IB £EIOL 827/@ 80] wae OlO}7e}2CH want to discuss a change on the information technology teal, 12? S21 ‘SHE OILLAZH &8RECKnes, whe's been helping us for the past year, as been promoted 8 &, 2 RBS SHB olD| Uri. ose wae (Old, »Poraprasing_©2l change onthe information | ‘technology team -+ S19! staffing change: 93 What are the listeners asked to sign? (A) A greeting card (8) A participant list (©) Agroup photograph (0) A registration form ado] Mg ear we 2e PORT Wass (@) aa ot fc) aR (0) Sma 18 participant AK registration S% ode aA Bet — Male oe we 2 Hat BRIPOL INP} xLOPN 84 IEP! GLOL| IAISOIM NSH St ‘ak have a card to congratulate her, and Fa tke for al of us to sign t after the meeting) 21 SasHO2 AES (AOTC, Paraphrasing =%2| card to congratulate 89 grating card 94 ‘Why does the speaker say, “he does have fourteen years of experience”? (A) To express surprise (6) To disagree with a suggestion (0) To correct a misunderstanding (0) To offer reassurance cnt raetl ito oisreta Bate OFF RBI? (a) bela wate (6) ot vata (0) 9645 weetot2 (oy ee 1 disagree with ~0l cic) reassurance Qi APP 4 sixel ols met ~ 1axte| eto CIA BEE OI 2IBEO) @f BASOIA| ME B NES ELUTE now specialist will be Tonyieia 2, Bo P21 Host Zo BaF ME wI(He hasnt worked with our department tefre)t 8 $1 3 201 28 QBHE Vo] Ie No] BBO Me 2S AL ste ee Bt ‘HS 2+ RIC. EIA ee (DIO. 95-97 ovate + 2h W-Am Attention all customers. If you're looking for a quick meal solution, stop by our prepared food section for an easy, nutritious take-out dinner. ®SWe're celebrating International week at our ‘grocery store. Yesterday's Italian pasta was a big hit, and if you enjoy spicy food, you'll definitely want to see what our chefs have prepared for you today. You can try a sample at the counter in aisle nine. The dishes are available in single, double, and family-size portions, for your convenience. "When you pick up a meal, you'll also find some 224 feaN IL. we AA IAB AE IIe, XE] gh 22/4 B10 Set ez OPH B= Hol 401 VAIS OF AE ‘el Rabe Sm 52H Saleh ALI, OPH OFEIH NAEP 2 21 1B Bae he 24S Slate te Mal 22)HEO| IRE 348 WA) ELIE 98 BOE A PHRASE ALEC, ‘224G@ 22F 01 BOI Pe TON, 2, 7H EPR OFBSHE SIS, 9216 320, ay] Oy Bere Sehe ES Wet > slau, ffl solution st propared-food = nutritious B71 celebrate ZSHskt, 7HISIC1 definitely B, vIEAI aisle B= available 0184! +2 convenience recipe #218) include 2BA)E: Tnternational Week Specials Monday Korean Barbecue Tuesday Italian Pasta Wednesday Indian Curry ‘Thursday Mexican Tacos Sa 321 ase) iS set sta) orgziormac it 420) aie 7 | 20) oats Eb Testa ant v 1S3L95 Whereis the announcement most likely being made? (4) Inan amusement park (8) Ina supermarket (©) ima restaurant (0) Inan aitport lounge nee oor LieAtE oP? » soe (2) a (0) Ae (©) agen) a ed ug Bet - CLM BA He aehHol Mai RENE A 4B Rststa slcKWe're Celebrating international week at ou grocery stovelt OB HE (BIOL Paraphrasing grocery store -+ 1 supermarket 96 Look at the graphic. What is offered today? (A) Barbecue (B) Pasta, (© cuny (D) Tacos A201 Oe te ARIE AE PERU? (a) wo (mast (o) vat oan 44 A218 OO - Oe SIE 2 ig. MA of ole} IAF] 2 2171S REE HE SAE BUCH! O BeNFO| BIB! af 8 HO} BleHesterdays Italian pasta was a big hi, and if you enjoy spicy food, youl defintely ‘wont to see what aur chels have prepared for you today 2] ot ofA} IAT} IARI REL BORIONS 42 2! 259] Re YAS LE shIOle!, meIM ere (Cole 97 ‘What is provided with a purchase? (A) Beverages (8) Serving utensils, (©) Discount coupons (D) Recipes. ROLE BOLI 22 PIRI wea By 112 1M utensil 271 257 ‘ek age) aie ~ pena Se Se 2 XIE SUINOLY als DED mL lol Bere! Zaye FICE wz {1 SreKWhen you pick up a meal, youll also find some recipe cards included inthe packagelat ROOe BE (D)0Ic, 98-100 e+ Wat | W-8r Welcome to the annual Midwest Landscapers Showcase. This is an opportunity for the region's landscaping professionals to network and explore the latest innovations in our industry. If you haven't done so already, don’t forget to take a conference packet from the registration desk. It hha all the information you're going to need. Now, there's one change tothe schedule of today’s events %8Our original ten o'clock speaker had to cancel. Instead, Holmdale Systems will be discussing irrigation technology at ten o'clock. Before we got started withthe first presentation, 15d tke to Introduce Rajesh Patel from our conference organizing committee, He'll talk about how to become a presenter for next year's conference. 2 BN AG AnOLAal 2A! IE SEAILch, Oe APH Ae ‘E7HSO| Om ED veL AIA AI BIA $ SE ZIRE CO SIR] OMI, Sxl Br AHSADIA lol REIS WOM 2, NREOIS YOR WOE ATT. OF YELICL, wh, Ob BM a ‘BOI 81 TAPE HARIBO LIL, Rel 0A] EIA AYASHOF SREY Ch, HA, BAS) ALABLADE 10ND 2H ON CA UR ORE, | ich, ttm rs p>] 2 to xfs mA at ovat. LIC, 7} URE slo} WsEXPY Ss WHO Ct Of} IBRAELICL, of! annual 2 landscaper 2) opportunity Ie region XP! explore 825K innovation * registration desk £44 irrigation 24. organizing committee 24918) Lanier Showcase Sebie A] Prenton Time Dealing wih Extome Water 820 4x. How to rata Versa Garden 910 aa, Jen Metts ofPestContol 10.006 ran Lantscapes ‘1040Be) AHO we art eolwot cist] 2a BAL sunMOcEM —— eatoN 221081 aaa 98 ‘What does the speaker remind the listeners to do? (A) Pay a registration fee (8) Pick up conference materials (©) Visit a vendor's booth (0) Make a lunch selection a SISO seta el BE PIO? wy sae @) sama Ie (0) ein wie (0) tay 0 a Mesa Bet ~ ap wh TAR ARE NB AVYOU Six] Gn TSAO se] XHEAIE Weeydon't forget to take a conference packet from the registration desk) a1 Hoe BES (BoC, Paraphrasing 2010 tako a conference packet = 2199! Pick up conference materials 99 Look at the graphic. Which presentation has been. canceled? (A) Dealing with Extreme Weather (8) How to Create a Vertical Garden (C) New Methods of Pest Control (0) Urban Landscapes APE ata] fs, ALAS aE RIOD (9) 71e0W801 A (o) 23128 (c) tee saat Mee we osisa at Ae ay oot XIE SWWOIA Ble} TOA! ZOE HASHOF HCH(Our original ten Wiclock speaker had to cancel) MOS, A)2} O14 104) BE EA MPL OY BIC, wel ISIE (VOI 100 Who is Rajesh Patel? (A) A conference organizer (8) A corporate sponsor (©) A local caterer (0) A building inspector apa aS 7902 ( si91 80 (6) 2184 #2 (0) x eA © exe sa ae MEAS) BIR) ~ etna mo} lat ZI SeEOLA ol ZA}9/e010| etal ufsks Atak. eH Uke to introduce Rajesh Patel from our conference organizing committee) OEE AES (ANOIC, Paraphrasing 8] Rajesh Patel from our conference ‘organizing committee “S121 conference organizor Eze ie Testa 113