OUTPUT SPSS UJI VALID DAN RELIABELITAS

1. KUALITAS LAYANAN

Correlations
X1.1 X1.2 X1.3 X1.4 X1.5 X1.6 TotalX1

X1.1 Pearson Correlation 1 .738* .690* .258 .661* .922** .889**

Sig. (2-tailed) .015 .027 .471 .037 .000 .001

N 10 10 10 10 10 10 10

*
X1.2 Pearson Correlation .738 1 .344 .143 .494 .592 .688*

Sig. (2-tailed) .015 .331 .694 .147 .071 .028

N 10 10 10 10 10 10 10

* ** **
X1.3 Pearson Correlation .690 .344 1 .535 .924 .916 .904**

Sig. (2-tailed) .027 .331 .111 .000 .000 .000

N 10 10 10 10 10 10 10

X1.4 Pearson Correlation .258 .143 .535 1 .384 .429 .516

Sig. (2-tailed) .471 .694 .111 .273 .217 .127

N 10 10 10 10 10 10 10

X1.5 Pearson Correlation .661* .494 .924** .384 1 .860** .896**

Sig. (2-tailed) .037 .147 .000 .273 .001 .000

N 10 10 10 10 10 10 10

** ** **
X1.6 Pearson Correlation .922 .592 .916 .429 .860 1 .975**

Sig. (2-tailed) .000 .071 .000 .217 .001 .000

N 10 10 10 10 10 10 10

** * ** ** **
TotalX1 Pearson Correlation .889 .688 .904 .516 .896 .975 1

Sig. (2-tailed) .001 .028 .000 .127 .000 .000

N 10 10 10 10 10 10 10

*. Correlation is significant at the 0.05 level (2-tailed).

**. Correlation is significant at the 0.01 level (2-tailed).

Reliability Statistics
Cronbach's Alpha

Based on

Cronbach's Alpha Standardized Items N of Items

.904 .897 6
 Item-Total Statistics
Scale Mean if Item Scale Variance if Corrected Item-Total Squared Multiple Cronbach's Alpha if

Deleted Item Deleted Correlation Correlation Item Deleted

X1.1 18.80 8.844 .824 . .873

X1.2 18.90 10.322 .558 . .912

X1.3 19.00 8.889 .850 . .869

X1.4 19.30 11.789 .399 . .926

X1.5 19.10 8.767 .834 . .871

X1.6 18.90 8.767 .961 . .852

2. X2 Perceived Quality

Correlations
X2.1 X2.2 X2.3 X2.4 X2.5 TotalX2

X2.1 Pearson Correlation 1 .389 .408 .612 .408 .700*

Sig. (2-tailed) .267 .242 .060 .242 .024

N 10 10 10 10 10 10

X2.2 Pearson Correlation .389 1 .272 .408 .272 .735*

Sig. (2-tailed) .267 .447 .242 .447 .015

N 10 10 10 10 10 10

X2.3 Pearson Correlation .408 .272 1 .667* .583 .729*

Sig. (2-tailed) .242 .447 .035 .077 .017

N 10 10 10 10 10 10

X2.4 Pearson Correlation .612 .408 .667* 1 .667* .848**

Sig. (2-tailed) .060 .242 .035 .035 .002

N 10 10 10 10 10 10

*
X2.5 Pearson Correlation .408 .272 .583 .667 1 .729*

Sig. (2-tailed) .242 .447 .077 .035 .017

N 10 10 10 10 10 10

TotalX Pearson Correlation .700* .735* .729* .848** .729* 1

2 Sig. (2-tailed) .024 .015 .017 .002 .017

N 10 10 10 10 10 10

*. Correlation is significant at the 0.05 level (2-tailed).

**. Correlation is significant at the 0.01 level (2-tailed).

 Reliability Statistics
Cronbach's Alpha

Based on

Cronbach's Alpha Standardized Items N of Items

.758 .815 5

Item-Total Statistics
Scale Mean if Item Scale Variance if Corrected Item-Total Squared Multiple Cronbach's Alpha if

Deleted Item Deleted Correlation Correlation Item Deleted

X2.1 13.10 3.656 .579 .398 .713

X2.2 14.20 2.622 .405 .198 .836

X2.3 13.50 3.389 .584 .479 .699

X2.4 13.30 3.122 .755 .664 .645

X2.5 13.50 3.389 .584 .479 .699

3. Z (Kepuasan Penumpang)

Correlations
Z1.1 Z1.2 Z1.3 Z1.4 Z1.5 TotalZ

Z1.1 Pearson Correlation 1 .667* .364 .444 .557 .693*

Sig. (2-tailed) .035 .301 .198 .094 .026

N 10 10 10 10 10 10

* *
Z1.2 Pearson Correlation .667 1 .547 .667 .371 .786**

Sig. (2-tailed) .035 .102 .035 .291 .007

N 10 10 10 10 10 10

Z1.3 Pearson Correlation .364 .547 1 .625 .783** .895**

Sig. (2-tailed) .301 .102 .053 .007 .000

N 10 10 10 10 10 10

Z1.4 Pearson Correlation .444 .667* .625 1 .248 .777**

 Sig. (2-tailed) .198 .035 .053 .490 .008

N 10 10 10 10 10 10

Z1.5 Pearson Correlation .557 .371 .783** .248 1 .763*

Sig. (2-tailed) .094 .291 .007 .490 .010

N 10 10 10 10 10 10

* ** ** ** *
TotalZ Pearson Correlation .693 .786 .895 .777 .763 1

Sig. (2-tailed) .026 .007 .000 .008 .010

N 10 10 10 10 10 10

*. Correlation is significant at the 0.05 level (2-tailed).

**. Correlation is significant at the 0.01 level (2-tailed).

Reliability Statistics
Cronbach's Alpha

Based on

Cronbach's Alpha Standardized Items N of Items

.829 .848 5

Item-Total Statistics
Scale Mean if Item Scale Variance if Corrected Item-Total Squared Multiple Cronbach's Alpha if

Deleted Item Deleted Correlation Correlation Item Deleted

Z1.1 15.20 3.511 .600 .785 .819

Z1.2 15.30 3.122 .686 .687 .788

Z1.3 15.40 2.267 .787 .909 .745

Z1.4 15.30 2.678 .601 .762 .808

Z1.5 15.20 2.844 .604 .891 .802

4. Y (Loyalitas Penumpang)

Correlations
Y1 Y2 Y3 Y4 Y5 TotalY

**
Y1 Pearson Correlation 1 .802 .546 .334 .450 .856**

Sig. (2-tailed) .005 .103 .346 .191 .002

N 10 10 10 10 10 10

Y2 Pearson Correlation .802** 1 .371 .156 .361 .729*

 Sig. (2-tailed) .005 .291 .667 .305 .017

N 10 10 10 10 10 10

Y3 Pearson Correlation .546 .371 1 .783** .022 .685*

Sig. (2-tailed) .103 .291 .007 .951 .029

N 10 10 10 10 10 10

**
Y4 Pearson Correlation .334 .156 .783 1 .432 .715*

Sig. (2-tailed) .346 .667 .007 .212 .020

N 10 10 10 10 10 10

Y5 Pearson Correlation .450 .361 .022 .432 1 .678*

Sig. (2-tailed) .191 .305 .951 .212 .031

N 10 10 10 10 10 10

TotalY Pearson Correlation .856** .729* .685* .715* .678* 1

Sig. (2-tailed) .002 .017 .029 .020 .031

N 10 10 10 10 10 10

**. Correlation is significant at the 0.01 level (2-tailed).

*. Correlation is significant at the 0.05 level (2-tailed).

Reliability Statistics
Cronbach's Alpha

Based on

Cronbach's Alpha Standardized Items N of Items

.776 .788 5

Item-Total Statistics
Scale Mean if Item Scale Variance if Corrected Item-Total Squared Multiple Cronbach's Alpha if

Deleted Item Deleted Correlation Correlation Item Deleted

Y1 15.90 3.878 .730 .863 .665

Y2 15.90 4.767 .579 .675 .727

Y3 16.20 5.067 .539 .949 .743

Y4 16.40 4.711 .546 .939 .736

Y5 16.00 4.444 .421 .879 .793