Employing a Variety of Strategies

for Effective Interpersonal

Communication
Module in English 7
Fourth Quarter • Module 1 • Week 1

DENNIS PAUL LORENZO Z. GARCIA

Developer
Department of Education • Cordillera Administrative Region
Republic of the Philippines
DEPARTMENT OF EDUCATION
 Cordillera Administrative Region
SCHOOLS DIVISION OF BAGUIO CITY
Military Cut-off, Baguio City

Published by
DepEd Schools Division of Baguio City
Curriculum Implementation Division

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2021

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ii
 What I Know
Multiple Choice: Select the best answer to each description by writing the letter of
your choice on your answer sheet.

1. This type of interpersonal communication is an active process in which a

conscious decision is made to hear and understand the messages of the
speaker. A. Listening
B. Non-Verbal
C. Verbal D. Written 2.

It is type of an interpersonal communication that includes facial expressions,

A.
the tone and pitch of the voice, and gestures displayed through body
language.
Listening
B. Non-Verbal
C. Verbal
D. Written
3. It is a way by which the thoughts, feelings, meanings and ideas are exchanged
in a face- to- face setting between two people or more.
A. Written communication
B. International Communication
C. Interpersonal Communication
D. Entertainment Communication
4. It is a type of interpersonal communication which includes letters, e-mails,
social media, books, magazines, the Internet and other media.
A. Listening
B. Non-Verbal
C. Verbal
D. Writt
en 5. It is a communication that uses words to share information with others.
A. Listening
B.
Non-Verbal
C. Verbal
D. Written
6. Having a good interpersonal communication responds to the feelings of
other people and expresses ________.
A. satisfaction
B. respect
C. disobedience
D. hatred
7. “I think…” is an expression that means you are giving an __________. A.
Option B. Order C. Opinion D. Overreaction

3
 8. Which expression tells us the polite way of forming someone’s position as a
speaker?
A. Please, let me finish.
B. Shut up! It my turn to speak.
C. Stop it, I’m still talking.
D. I am the one talking now.
9. What is being created if there is good interaction between two or more
people?
A. Unhealthy relationships
B. Good relationships
C. Coercion
D. Hatred
10. A typical communication consists of more than ____non-verbal
communication.
A. 50%
B. 75%
C. 100% D. 80%

True or False: Write the word TRUE if the statement is correct, FALSE if it is not
correct.

11. Always try to stick to the topic of discussion to maintain the significance of the
communication process.
12. Being a good listener means focusing on the person who is speaking, not to
interrupt or respond but rather just to hear them out.
13. It is very rude to interrupt a person while he is speaking. Nobody likes to be
interrupted because it hampers the thought process and it is disrespectful.
14. “Don’t get me wrong” means, you understand someone’s point but there is
another point of view.
15. You should think how your words are going to affect the person with whom
you are communicating before making any comments.

4
 What’s In

The word “interpersonal” was first used in 1835, coining two words together;
“inter” + “personal”. Inter comes from the word “interact” meaning to participate
or having an activity with someone or other people thus if there is an interaction
between two or more people, good relationships are being created. When we say
personal, we refer to a particular or a peculiar person. Hence, interpersonal means
the building of relationship between two or more people.

Interpersonal Communication – it is a way by which the thoughts, feelings,

meanings and ideas are exchanged in a face- to- face settings between two people
or more. It can be performed through an interview, a dialog/discussion or a
conversation.

Having a good interpersonal communication responds to the feelings of other people

and expresses respect. Positive results of different opinions are considered. It is
important to a healthy relationship; it strengthens the bond. If people do not
communicate with each other effectively, problems are bound to come.

What’s New
Activity 1 : I can hear you but I am not listening.

https://fairygodboss.com/career-topics/good-listener

What is wrong with the conversation? Write one sentence to answer this question.
_____________________________________________________________________
_____________________________________________________________________

Being a good listener means focusing on the person who is speaking, not to
interrupt or respond but rather just to hear them out. They respect the person who is

5
speaking, even if they disagree with them and react in the moment without
expectation.

What is It
4 Types of Interpersonal Communication

1.Verbal or Oral Verbal communication is any communication

that uses words to share information with others.

2.Listening Listening is not something that just happens

(that is hearing), listening is an active process in
which a conscious decision is made to listen to
and understand the messages of the speaker.
3.Written Written communication includes letters, e-mails,
social media, books, magazines, the Internet
and other media.
4.Non-verbal Non-verbal communication includes facial
expressions, the tone and pitch of the voice,
gestures displayed through body language.
https://www.skillsyouneed.com/ips/nonverbal-communication.html

How to be a Good Interpersonal Communicator

1.Listen well You must have good listening skills to be able to

understand a person’s words more clearly and react
in a positive manner.
2.Think before you “Look before you leap.” You should think how your
speak words are going to affect the person with whom you
are communicating before making any comments.
3.Do not interrupt the It is very rude to interrupt a person while he is
other person speaking. Nobody likes to be interrupted because it
hampers the thought process and it is disrespectful.
4.Don’t deviate Always try to stick to the topic of discussion to
maintain the importance of the communication
process.
5.Don’t show negative A typical communication consists of more than 50%
body language non-verbal communication which includes appropriate
body language. For example, the way you sit, eye
contact, hand gestures, nodding your head etc.
6.Be open to receiving Be ready for comments or criticism.
feedbacks
Skillsyouneed.com

6
 What’s More

Assessment: Here are some expressions that you can use during an interpersonal
communication but choose which expression do you think it connotes with on the
right column.
Write only the letter of your choice on your answer sheet.

EXPRESSION MEANING
I think It is a polite way of forming your position as a
1 A. speaker
(It’s my time to speak)

That’s true, but…. B. You understand someone’s point but there is

2 However, …..
Yeah, but……
3 Please let me finish
4 As I was saying
5 Don’t get me wrong
another point of view
C. Expressing your opinion
D. Polite expressions used to interrupt a
discussion
E. Expression of contradiction

Sorry, but….. May F. You were interrupted and returning to your

6 speaking
I say…..

What I Have Learned

Cloze Test: In Summary

To check your understanding of the lesson, fill in the blanks with the appropriate
words as you complete the ideas presented in the paragraph.

______________________________(1) is a way by which the thoughts, feelings,

meanings and ideas are exchanged in a ________________________________(2)
between two people or more.

Having a good interpersonal communication responds to ____________________(3)

and ___________________(4). Positive results of different opinions are considered.
It is important to a healthy relationship; it strengthens the bond. If people do not
communicate with each other effectively, ________________________(5).

7
 What I Can Do
Task: Interpersonal Communication at Work
Here is a transcript of a conversation which you can access online thru this link:
https://youtu.be/YY2yjEEoB3U . A transcription of the video is placed below.

Moderator: So, you know we’re talking about discussion, and the topic is: Is it better
to study online or in a regular classroom? Okay, who wants to go first?
Adam: Okay, so I’ll start and I think that it’s actually very good to study online because
it’s very convenient; because you can study whenever you want and at your own pace.
Alex: Okay, that’s true, but if you’re going to study online……
Ronnie: Sorry but……
Alex: Please let me finish. Let me finish…..As I was saying, that’s true, but if you’re
studying online you do need to motivate yourself, so I think it’s better to be in a
classroom where you have other students and a teacher who can motivate you.
Ronnie: That’s true, but some people can’t afford to go to a classroom and don’t have
enough money or resources to actually go to a big school. So, studying online, you can
actually do it for free.
James: Well, I would like to add. May I say something? Ronnie: Sure. James: Soft
skills. That’s not usually talked about in schools, but when we talk about “soft skills”
it’s actually interaction, utilizing your English when you’re with other people…..
Adam: You make a very good point but I would also like to add something having
classmates takes you away from your focus…….
Ronnie: Yeah, but sometimes the resources that you get in the classroom are boring and
online you can just look up…..
Alex: Okay, don’t get me wrong. I mean there are good resources in the internet. But I
think if you go to school, if you are in the classroom, you’re with a teacher who is
trained, is a professional, who can give you the resources you need to improve your
English.
Ronnie: Well, it’s a good thing you said about professional teachers. We all have
professional teachers ready to teach you. So in conclusion, in a nutshell, can we just,
kind of sum up and say that studying online or in a classroom will help everyone?
Adam/Alex/James: Sure. I think so…I can agree with that.

1. Do you think the conversation among the participants went smoothly? Justify
your answer in one or 2 sentences.
2. List down 3 expressions that were used by any of the participants that still
shows respect and consideration to the people they are talking to despite
disagreements, or by simply expressing their own beliefs.

8
 Post-Assessment
Multiple Choice: Select the best answer to each description by writing the letter of
your choice on your answer sheet.

1. This type of interpersonal communication is an active process in which a

conscious decision is made to hear and understand the messages of the
speaker. A. Listening
B. Non-Verbal
C. Verbal
D. Written
2. It is a type of an interpersonal communication that includes facial expressions,
the tone and pitch of the voice, gestures displayed through body language.
A. Listening
B. Non-Verbal
C. Verbal
D. Written
3. It is a way by which the thoughts, feelings, meanings and ideas are exchanged
in a face- to- face settings between two people or more.
A. Written communication
B. International Communication
C. Interpersonal Communication
D. Entertainment Communication
4. It is a type of interpersonal communication which includes letters, e-mails, social
media, books, magazines, the Internet and other media.
A. Listening
B. Non-Verbal
C. Verbal
D. Written
5. It is a communication that uses words to share information with others.
A. Listening
B. Non-
Verbal
C. Verbal
D. Written
6. Having a good interpersonal communication responds to the feelings of other
people and expresses ________.
A. satisfaction
B. respect
C. disobedience
D. hatred
7. “I think…” is an expression that means you are giving an __________. A.
Option B. Order C. Opinion D. Overreacting

9
 8. Which expression tells us the polite way of forming someone’s position as a
speaker?
A. Please, let me finish.
B. Shut up! It my turn to speak.
C. Stop it, I’m still talking.
D. I am the one talking now.
9. What is being created if there is good interaction between two or more
people?
A. Unhealthy relationships
B. Good relationships
C. Coercion
D. Hatred
10. A typical communication consists of more than ____non-verbal
communication.
A. 50%
B. 75%
C. 100%
D. 80%
True or False: Write the word TRUE if the statement is correct, FALSE if it is not
correct.
11. Always try to stick to the topic of discussion to maintain the significance of the
communication process.
12. Being a good listener means focusing on the person who is speaking, not to
interrupt or respond but rather just to hear them out.
13. It is very rude to interrupt a person while he is speaking. Nobody likes to be
interrupted because it hampers the thought process and it is disrespectful.
14. “Don’t get me wrong” means, you understand someone’s point but there is
another point of view.
15. You should think how your words are going to affect the person with whom
you are communicating before making any comments.

Additional Activity
Task: A Dialogue between Us
Make a simple conversation of any topic with someone that would show a process of
being a good listener and being open to receiving feedbacks. Use conversation
bubbles.

10
 ANSWER KEY

evaluated by the teacher.

Answers will vary. Answers to be . TRUE 15
. TRUE 14
Additional Activity . TRUE 13
. TRUE 12
ANSWERS WILL VARY . TRUE 11
. A 10
What I Can Do .B 9
.A 8
.PROBLEMS BOUND TO COME 5 .C 7
. EXPRESSES RESPECT 4 .B 6
PEOPLE .D 6 .C 5
TO THE FEELINGS OF OTHER 3 .B 5 .D 4
BETWEEN TWO PEOPLE .F 4 C
. 3
FACE SETTINGS T
- .FACE
O- 2 .A 3 .B 2
COMMUNICATION .E 2 WILL VARY .A 1
.INTERPERSONAL1 .C 1 ANSWERS
know/Assessment
What I Have Learned What’s More What’s New What I

11
12
 REFERENCES

Cody Bees, The Importance of Interpersonal Communication, April 27, 2017,

https://oahumanreources.com/importance-interpersonal-communications-2//

Matter, Interpersonal Communication. Learn how embracing interpersonal

communication helps professionals achieve success,
https://matterapp.com/interpersonal-communication/

SkillsYouNeed, Helping you develop life skills.Communication Skills, (Communication

Skills on SkillsYou Need. Interpersonal Communication Skills),
https://skillsyouneed.com/ips/communication-skills.html#google-vignette

V. Jouany & K. Martic, Interpersonal Communication. Definition, Importance and Must

Have Skills, July 02, 2020, https://blog.smarp.com/interpersonal
communicationdefinition-importance-and-must-have-skills/

For inquiries or feedback, please write or call:

Department of Education – Cordillera Administrative Region
Wangal, La Trinidad, Benguet 2601
Telephone no.: (074) 422-1318
Telefax: (074) 422-4074
Email Address: car@deped.gov.ph
Website: www.depedcar.ph