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The Information Society, 18:1– 12, 2002

Copyright °c 2002 Taylor & Francis


0197-2243 /02 $12.00 + .00

Explaining the Resurgence of U.S. Competitiveness:


The Rise of Wintelism

Jeffrey A. Hart
Department of Political Science, Indiana University, Bloomington, Indiana, USA

Sangbae Kim
Korea Information Society Development Institute (KISDI ), Kyunggi-Do, South Korea

posed here is how to explain this resurgence in a systematic


What explains the resurgence of U.S. international competitive- way.
ness in the 1990s? The previous decade can be characterized as We attempt to explain U.S. success in the computer
one of intense U.S. concern about its declining international com- and electronics industry by stressing the creation and
petitiveness. In this article, we argue that U.S. industry adopted a maintenance of supportive governance structures appro-
new industrial paradigm called “Wintelism” in response to com- priate to the growth of those industries. Building on
petitive pressures from western Europe and East Asia. The essence Borrus’s and Zysman’s work (1997 ), we attempt to ex-
of Wintelism is a reliance on open but owned technical standards plain the appropriateness of supportive governance struc-
and extensive outsourcing of component production to enable in- tures by applying the concept of Wintelism. Borrus and
dustrial structures to become less vertically and more horizontally
Zysman note that Wintel is a “code word : : : created by
integrated. Countries like the United States that pursued a modi-
Ž ed regulatory state approach to structuring state – societal rela-
linking the names of the two most evident major vic-
tionships found it easier to adopt this new paradigm than countries tors of the new standards competition: Microsoft Windows
that pursued the developmental state approach. the software operating system and Intel microprocessors”
(Borrus & Zysman, 1997, p. 141 ) Wintelism, they
explain,
Keywords wintelism, computer industry, technology, institutions,
government policy is the code word : : : to re ect the shift in competition away
from Ž nal assembly and vertical control of markets by Ž nal
assemblers. Competition in the Wintelist era, by contrast, is
The current debate over the causes of the resurgence of a struggle over setting and evolving de facto product market
U.S. international competitivenes s in computers and other standards, with market power lodged anywhere in the value
information industries is in sharp contrast to the debates chain, including product architectures, components, and soft-
of the 1980s and early 1990s over the relative decline of ware. (Borrus & Zysman, 1997, p. 162)
U.S. internationa l competitivenes s in other important in- Building on their seminal work, we deŽ ne Wintelism as
dustries: most notably, steel, autos, consumer electronics, the structural dominance of components providers, like
and parts of the semiconductor industry. The main question Intel and Microsoft, over assemblers, like IBM and Dell,
effected by applying strategies for controlling architec-
tural standards in a horizontally segmented industry. We
Received 23 November 1998; accepted 1 August 2001. believe that Wintelism is not limited to the contemporary
An earlier version of this paper was presented at the annual meeting
computer and electronics industries, but may be extending
of the American Political Science Association, Boston, 3– 6 September
1998. We are grateful to the editors of this journal and anonymous
its in uence to other manufacturing industries such as the
reviewers for their comments on earlier drafts. automobile industry.1
Address correspondence to Sangbae Kim, Korea Information The United States is currently the most successful coun-
Society Development Institute (KISDI), 1-1, Juam-Dong, Kwachun, try in the world in adjusting to the rise of Wintelism as a
Kyunggi-Do, 427-710, South Korea. E-mail: sangkim414@hotmail. new industrial paradigm. ModiŽ cations in American in-
com stitution s in response to increased competition from other
1
2 J. A. HART AND S. KIM

industrialize d countries—especially Japan—helped to as- a large economy or large amounts of capital investment for
sure the success of American computer companies, Ž rms to be successful. Kitschelt also relates the tightness of
Microsoft and Intel, in particular, but other Ž rms as well, coupling to the organizational pattern of research and inno-
and the resurgence of U.S. internationa l competitivenes s vation (R&D ): “Tightly coupled systems require ‘global’
in general. In the process, a horizontally integrated indus- learning in which innovation addresses the mutual Ž t of all
try structure emerged and the traditional regulatory role system components. Loosely coupled systems, in contrast,
of the state was modiŽ ed to deal with the speciŽ c needs of can afford more ‘local’ learning through improvement of
the industry. It is our view that this institutiona l adaptation individual system components” (Kitschelt, 1991, p. 462 ).
to the rise of Wintelism explains the resurgence of U.S. Second, the complexity of causal interaction refers to
international competitiveness . the importance of the feedback among production stages
that is required to keep the whole process on track. In sys-
tems with complex interaction, elements in uence each
FRAMEWORKS FOR ANALYZING THE
other mutually and engage in circular causal interaction.
RELATIONSHIP BETWEEN TECHNOLOGICAL
These systems have large information requirements to
SYSTEMS AND GOVERNANCE STRUCTURES
manage the intricate  ow of connections across processes.
In this section we use a modiŽ ed version of Herbert Systems with linear interaction proceed from one stage to
Kitschelt’s framework (1991 ) on the match between tech- the next without feedback, and the causality between el-
nological properties and governance structures to explain ements is not complex. Thus, linear systems have lower
the relationship between American industrial institution s information requirements. In complex interactive systems,
and U.S. competitivenes s in computer industry. Kitschelt’s the monitoring, analysis, and correction of production pro-
work draws on recent contribution s to organizational the- cesses take place in decentralized organizational units, be-
ory in sociology, economics, and business history to distin- cause a centralized control unit would be quickly over-
guish analytic types of technological systems as industrial loaded. In contrast, less complex systems with linear
sectors. In particular, he relies on two main theoretical causality among the components are more amenable to
sources—Charles Perrow (1984 ) on technology and orga- centralized control because the straightforward intelligi -
nization and Oliver Williamson (1985 ) on technological bility of linear interactions reduces the probability that cen-
systems and governance structures. Kitschelt argues that tralized control units will be overloaded with information.3
any technology has two important dimensions that in u- Causal complexity is closely related to problem-solvin g
ence the choice of governance structures: one is the degree approaches in research and development. If a technological
of coupling in the elements of a technological system, and process is in complex causal interaction, then its trajecto-
the other is the complexity of causal interaction s among ries involve greater uncertainty in the interplay of system
production stages. components and are not readily predictable. Thus, techno-
First, the tightness of coupling refers to the requirement logical innovation s have to be explored by trial and error,
for spatial or temporal links between different production and major breakthroughs are followed by small incremen-
steps. In tightly coupled systems, there are close spatial tal improvements. However, if the technological process is
and temporal links between production steps. Thus, the a linear system, then its trajectories are predictable and pro-
production steps must be done at the same location or at duction advances in continuous , incremental steps. These
the same time. In loosely coupled systems, however, each trajectories are associated with low levels of uncertainty
step or component of production is separated from every and risk, thus facilitating programmed, incremental strate-
other step in space and time. Thus the production steps can gies of problem solving.
be done in any sequence at any location. Tight coupling The concepts of tightness of coupling and complexity of
requires close supervision in order to contain problems causal interactions are very useful in distinguishin g types
that might otherwise spread quickly to other processes, of technological systems and in understanding how each
but loose coupling permits less centralized control because system may be supported by different governance struc-
errors in system components do not easily affect the entire tures. Kitschelt hypothesizes that each system requires a
system. In short, the more tightly technological elements distinct governance structure for maximum performance.4
are coupled, the more control needs to be centralized.2 Although the speciŽ c combination of coupling and com-
This concept of coupling is closely related to the scale plexity of a technologica l system does not determine a
of the economy: the amount of capital investment required, uniquely optimal governance structure, it does at least con-
the size of Ž rms and individual production facilities, and so strain the efŽ cient possibilities . In the next section, we ana-
forth. If a technological system is tightly coupled, it gen- lyze the properties of the technological system connected
erally requires a large economy with high levels of capital with computers and information technology in terms of
investment for local Ž rms to be successful. However, if the Kitschelt’s categories and discuss what types of gover-
technological system is loosely coupled, it does not require nance structures match that system.
THE RISE OF WINTELISM 3

THE PC INDUSTRY AND ITS GOVERNANCE PC technologie s are distinguishabl e from other techno-
STRUCTURES logical systems by certain important properties:
First, PCs are a loosely coupled technological system.
The rise of Wintelism is based on technological changes
Each step or component of production is separated from
in the computer industry during the late 1970s and early
every other step in space and time. Thus the production
1980s. The pivotal event among all these changes was the
can occur in almost any sequence at any location because
shift in technological focus from mainframe computers to
loose coupling permits decentralized control. The mod-
the new computing environment, in which almost every
ularity of PCs means that parts, subassemblies , compo-
user had access to a personal computer (PC ) with its own
nents, and peripherals can be purchased wherever the best
processing capabilities. Increasingly, the user’s PC was
price/performance ratio can be obtained. The suppliers for
connected to others via the Internet, but the new environ-
PC assemblers compete with one another to supply compo-
ment we discuss here continued to depend mostly on the
nents that work on a speciŽ c platform. These components
stand-alone computing capabilities of PCs.
are designed around standard interface protocols to ensure
The technologica l shift to the PC era originated with
interoperabilit y among the components. Published archi-
the introductio n of new technologies that reduced both the
tectural standards, such as interface standards, permit the
cost and size of computers. Integrated circuits, introduced
assemblers to pick the most advanced components at the
in the late 1970s, were smaller, less expensive, and more
lowest possible price to compete with other assemblers.
reliable than the semiconductors that had been used in
Second, the PC industry is a complex interactive tech-
mainframe computers. The software components of PC
nological system. PC design and development takes place
systems gradually gained greater signiŽ cance than they
in decentralized organizational units, because centralized
had in mainframe systems.5
control units would be quickly overloaded with too much
We focus the rest of this section on the part of the com-
information. For example, the whole process of developing
puter industry that is software dependent: computer soft-
new operating systems, including design, coding, testing,
ware itself, micro-code, semiconductor chip designs, and
and integration, entails a tremendous amount of feedback
technical standards in products and services. We are not
and informal communication within the Ž rm and with al-
talking about the hardware aspects of computers: com-
lied Ž rms. The same is true for the development of new mi-
ponents or systems assemblies, such as memory chips,
croprocessors. Thus, technological trajectories of the PC
 at-panel displays,  oppy disk drives, hard disk drives,
industry are not readily predictable in time, cost, or Ž nal
and printers. We want to focus particularly on technolo-
results. The development of innovative computer software
gies associated with computer architecture, such as the
technology is usually the result of trial and error, also called
published and unpublishe d standards and interface pro-
learning by doing (Schware, 1989, pp. 40 – 66; Rosenberg,
tocols that allow designers to make sure that hardware
1982 ).
and software work together. As Morris and Ferguson
Complex feedback must occur to coordinate problems
hold,
between the Ž rm and end users of software products. Nei-
The standards [for architectural technologies] deŽ ne how pro- ther developers nor end users can tell exactly what is a
grams and commands will work and how data will move truly desirable element of a software system before actu-
around the system—the communication protocols and for- ally using it. Occasionally, even the end users themselves
mats that hardware components must adhere to, the rules for do not know beforehand what they really want a new prod-
exchanging signals between applications software and the uct to do. This is called learning by using (Rosenberg,
operating system, the processor’s command structure, the al-
1982 ). Close interaction between producers and sophisti -
lowable font descriptions for a printer, and so forth. (Morris
& Ferguson, 1993, p. 88)
cated users is critical in the software development process.
According to Dedrick and Kraemer, “the alpha and beta
PC architecture is deŽ ned mainly by the microprocessor, testing of new software generations provides invaluable
basic input output system (BIOS ), data bus, and operat- feedback to software developers on the features desired
ing system software. All elements are usually referred to by users and helps eliminate bugs before the programs
together as a platform. For example, the IBM-compatible that help expand the market for a product” (Dedrick &
platform means use of the MS-DOS/Windows operating Kraemer, 1998, p. 103 ).
system and an Intel £86 microprocessor (or clone thereof ) The technological properties of the PC industry re-
in the context of compatible BIOS. Upon the platform, quire a  exible institutiona l environment made possible
software developers write application software, and thus by decentralized governance structures. The PC industry,
software written for one platform will not run on another unlike the mainframe industry, no longer rewards the orga-
without necessary modiŽ cations.6 Architectural technolo- nized capabilitie s of vertically integrated private or state-
gies are frequently perceived to be at the core of PC tech- owned enterprises or the interventionist role of the state.
nologies generally. Smaller startup Ž rms with cross-regional or cross-nationa l
4 J. A. HART AND S. KIM

networks, often Ž nanced with venture capital, are emerging as IBM, Honeywell, Siemens, Matsushita, NEC, and
as the Ž ttest industrial governance structure. Nevertheless, Toshiba. These companies were responsible for all the key
in those areas where R&D uncertainties are substantial aspects of design, manufacturing, software, sales, service,
and knowledge intensity is high or where the architec- and support in producing mainframe computers. IBM, the
tural standards are too uncertain for the development of producer of the System/360 series and subsequent main-
the industry, there are still incentives for large, horizon- frame offerings, was the largest of them all. More than
tally integrated Ž rms (like Apple, Microsoft, and Intel ) to any other single product line, the System/360 family en-
deŽ ne a platform for all the other Ž rms in the industry to trenched the vertically integrated industry structure de-
design their products around. Herbert Kitschelt, noting the picted in Figure 1 (Grove, 1996; Moschella, 1997 ).
mix of large and small Ž rms in the PC industry, argues that In the later 1970s and early 1980s, however, with the
although introductio n of the PC, the giant computer system pro-
ducers lost out to specialized companies that were bet-
corresponding governance structures [in the PC industry]
ter adapted to particular segments. The giant corporations
include mixed regulatory requirements and the exigencies of
effective global marketing strategies give large corporations
lost out because they had too much organizational over-
an advantage, unprecedented organizational decentralization head and took too long to make decisions. For example,
nevertheless continues to prevail under the umbrella of the IBM, which stood like a colossus astride the industry ever
large corporation. (Kitschelt, 1991, p. 474) since it came into being, began spilling red ink in 1991
and by 1992 had posted a loss of some $4.9 billion. The
Hence an industry governance structure in which large manufacture and sale of computer hardware proved to be
Ž rms dominate certain crucial horizontal segments and no longer the highly proŽ table business it once was. In-
where there are intercorporate alliances among those cor- stead, the computer industry was increasingly dominated
porations and both their customers and suppliers is needed by smaller companies that were much more nimble than
to provide the necessary Ž nancial and technologica l sup- the once-dominant giants (Umeda, 1994, pp. 33 – 34 ).
port for the growth of the industry. The appropriate state This structural transformation of the computer industry
governance is one that promotes this kind of industrial gov- was accompanied by the rise of competition over archi-
ernance structure. We argue next that a modiŽ ed regula- tectural standards. Standards competition changed what
tory state—rather than an interventionist or developmental companies had to do to win in the market and, by so doing,
state—is best able to promote innovative startup Ž rms, to changed the number and types of Ž rms in the industry.7 By
impose antitrust laws on large Ž rms, and consequently to the late 1980s, large mainframe companies were in deep
encourage the value-chain specialization that deŽ nes the trouble, and it became increasingly clear that the shift to
PC industry (and, by extension, all Wintelist industries ). a new computer culture was irreversible. The rise of com-
petition over architectural standards was an essential part
of the transition from the vertically integrated industry
STRUCTURAL TRANSFORMATION
structure of the mainframe industry to the horizontally in-
OF THE COMPUTER INDUSTRY
tegrated structure of the PC industry.
From the computer industry’s earliest beginnings , it was The analytic framework of PC industry technology and
dominated by a small number of very large companies, governance structures outlined earlier can provide a sys-
most of which were vertically integrated assemblers, such temic explanation of why the competition to establish

FIG. 1. The transformation of the computer industry. ModiŽ ed from Grove (1996).
THE RISE OF WINTELISM 5

de facto standards forced Ž rms and states to adopt horizon- operations remained despite such new opportunitie s for
tal governance structures in the industry. The technologi- smaller organizations . As Borrus and Zysman state,
cal properties of the PC industry—a loosely coupled tech-
nological system with high causal complexity—required We are not entering an era of small and  exible Ž rms. Rather,
over time, signiŽ cant imperatives of scale are emerging in
decentralized governance structures coordinated through
different parts of the value chain, notably in production,
horizontal connections. The modular and open character product development, the dynamics of standardization, and
of the PC meant that certain Ž rms could produce and as- distribution. (Borrus & Zysman, 1997, p. 159)
semble parts, subassemblies , and peripherals anywhere in
the horizontally segmented value chain, while others could In fact, Ž rms could be small when they entered the mar-
potentially control the evolution of key standards and in ket, but they had to engage in increasingly large-scale in-
that way deŽ ne the terms of competition not just in their vestments to maintain a dominant position, once achieved,
particular segment but, critically, in end-product markets in fast growing markets. More importantly, Ž rms needed
as well (Borrus & Zysman, 1997, p. 150 ). to make large investments to deal with the complexity of
The existence of dominant standards plays a critical problem solving in successive generations of PCs and PC
role in coordinating and integrating all the work of com- components.
ponents suppliers. Each supplier Ž rm adds value to the Intel’s competitive advantage, for example, rested on
Ž nal system by producing needed components. Suppliers its ability to build and operate increasingly expensive chip
try to make their products conform to de facto market stan- fabrication facilities to produce circuits with smaller and
dards to maximize the potential market for their products. smaller line widths. To do this, it was necessary to mold
Suppliers compete with each other by adding incremen- and integrate the activities of increasingly large teams of
tal improvements in performance, functionality, features, engineers for designing and developing both new products
quality, or costs within the dominant market standard. In and new production technologies . According to Alfred
short, competition in architectural standards not only en- Chandler, “Intel’s initial commercialization of the micro-
courages the value-chain specialization in the computer processor was a team effort. The development of the 386
industry, but it also coordinates the segmented value-chain and the 486 required the funds, the knowledge, and the
in a uniŽ ed way. In this sense, the standard setting itself is skills that were not available to entrepreneurial start-ups”
a form of governance. (Chandler, 1997, p. 99 ).
Microsoft accumulated enormous Ž nancial and techno-
logical resources that enabled it to sustain a high level
WINTELISM IN THE U.S. COMPUTER INDUSTRY
of R&D and/or to acquire any strategic technology that
We next examine how Wintelist industria l governance Ž ts it could not produce in-house. Bill Gates made the fol-
the institutiona l requirements of architectural competition lowing comment on the sources of Microsoft’s strategic
in more detail. There are four organizational and institu - strength: “It is all about scale economics and market share.
tional aspects of Wintelism industrial governance: (1 ) spe- When you are shipping one million units of Windows soft-
cialized corporations with horizontal organizationa l struc- ware a month, you can afford to spend $300 million a year
tures, (2 ) horizontally segmented industria l structures, improving it and still sell it at a low price” (Chandler,
(3 ) horizontal industrial alliances, and (4 ) cross-national 1997, pp. 99 – 100; Cusumano & Selby, 1995; Cusumano
production networks at the global level. & Smith, 1997 ).
First, the rise of Wintelism stimulated the development Corporate structure, corporate culture, and management
of horizontally organized corporate organization s. Spe- style were often more important than Ž rm size. Large Ž rms
cialization,  exibility, and speed were key factors affecting were often saddled with overly bureaucratic decision-
the success of companies in the PC industry. Small spe- making structures and with too many layers of manage-
cialized companies could respond quickly and decisively ment, making it difŽ cult for them to move quickly. Organi-
to shifts in both technology and demand. Smaller com- zational structures useful for managing traditional, closed,
panies tended to be more focused than larger ones. They integrated businesses usually did not work well for com-
were “not saddled with sunk costs from previous large in- panies that competed in the PC industry.
vestments, and thus they can change direction quickly to However, large companies could be managed in a very
respond to new opportunitie s : : : : Such companies tend to decentralized or horizontal corporate structure. For in-
be more aggressive in pursuit of new market opportunitie s stance, individual units of Hewlett-Packard (HP ) oper-
and are more willing and able to bend the rules when neces- ated almost as separate companies and were encouraged
sary to get something done quickly” (Dedrick & Kraemer, to maximize their own proŽ ts even if it meant compet-
1998, p. 215 ). ing with other HP units. This was one reason why HP,
Being small was not always an advantage, however. a large Ž rm, successfully adjusted to the new era, while
Many of the constraints associated with small-scale many other large Ž rms did not. Specialized Ž rms within
6 J. A. HART AND S. KIM

horizontal segments—even if they were giants—might be this because they understood that consumers were more in-
able to compete successfully with smaller Ž rms by spe- terested in interoperabilit y than in uniqueness of systems.
cializing in that segment, deŽ ning market standards, and Both Intel and Microsoft worked hard to establish a
servicing the needs of the PC assemblers. brand name identity for their component technologies . Al-
Standards competition encouraged horizontal and non- though the microprocessor was responsible for most of the
bureaucratic corporate structures. Architectural standards performance improvements in personal computers, it was
permitted many subsystem s to be developed independentl y buried in the cream-colored, opaque box that was the per-
and still work together gracefully. They also permitted sonal computer until 1991, when Intel went directly to end
clean separation between centralized general-purpose users, advertising heavily and promoting its Intel Inside
functions and decentralized or specialized functions, and logo in numerous technical and business magazines, and
enabled management of unpredictabilit y and change. The on national television. It also promoted its logo by offer-
organizational structure of companies engaged in stan- ing PC assemblers discounts on chips if they displayed
dards competitions was usually very  at, and develop- the Intel Inside logo on the PCs they sold.9 Microsoft
ment groups had simple, clean interfaces to each other adopted a similar policy with its own logo Microsoft Win-
determined by architectural boundaries. This horizontally dows Installed for makers of Windows-compatibl e soft-
integrated, nonbureaucratic entrepreneurial structure was ware. In addition, Microsoft insisted that PCs sold with the
an important feature of American software and integrated Windows operating system display a common “splash
circuit manufacturing companies found in Silicon Valley.8 screen” after the computer “booted up.”
Ferguson and Morris called this the Silicon Valley model Third, the rise of Wintelism encouraged the forma-
(Ferguson & Morris, 1994, pp. 175 – 176 ). tion of horizontal industria l alliances. Within the horizon-
Second, the rise of Wintelism brought about a hori- tally segmented industrial structure, Ž rms usually formed
zontally segmented industria l structure. In the mainframe strategic alliances across segments. Alliances sprang up in
computer industry, the key components and software were other parts of the industry between manufacturers and sup-
produced in-house by the individual manufacturers. In pliers and between manufacturers and large retail chains.
contrast, the PC industry from its earliest beginnings These alliances were formed to pool the costs and risks
adopted a horizontal supplier structure, consisting of com- associated with research and new product development,
petitive PC assembler Ž rms and independently owned and to handle distributio n and marketing, and to build con-
operated suppliers. Companies such as Intel, AMD, tract manufacturing. More critically, however, alliances
Microsoft, Novell, Lotus, Adobe, Seagate, Oracle, 3Com, were formed in an effort to establish their own de facto
and others thrived by specializing in producing particular standards for hardware, software, network, or other archi-
components or software for PC assemblers like Acer, Dell, tectures, sometimes in competition with Intel’s and
Gateway, IBM, Toshiba, and Compaq. Microsoft’s (Dedrick & Kraemer, 1998, pp. 59– 60 ).
In this horizontal industria l structure, a handful of com- These alliances tended to be focused, ad hoc, and easily
panies supplying components to PC assemblers deŽ ned shed when their purposes had been served. They were orga-
and controlled key technical speciŽ cations that came to be nized around precise substantive issues—designs, imple-
accepted as de facto product standards in the market for mentations, service or distributio n arrangements, and the
each layer of the PC system. Borrus and Zysman argue like. The inherent open-endedness of a well-designed ar-
that chitectural system could accommodate multiple alliances
at different times at different points in a system. Alliances
Market power has shifted from the assemblers such as Com- in the U.S.-dominated PC industry were less conŽ ning
paq, Gateway, IBM, or Toshiba, to key producers of compo- than the long-term relationships observed in the Japanese
nents (such as Intel); operating systems (such as Microsoft);
industria l structures. The Wintel alliance between Intel and
applications (such as SAP, Adobe); interfaces (such as
Netscape); languages (such as Sun with Java); and to pure
Microsoft was not always in evidence. The ability of AMD
product deŽ nition companies like Cisco Systems and 3COM. to compete with Intel in the market for PC microprocessors
(Borrus & Zysman, 1997, p. 150) was due to Microsoft’s assistance and certiŽ cation. Simi-
larly, Intel continued to search for new operating systems
The character of this shift in market power was popu- that used its chips in order to free itself from its depen-
larly suggested in the recent advertisements of PC assem- dency on Microsoft. They cooperated when it was in their
blers like IBM, Toshiba, Compaq, and Dell. They acknowl- interest, but distrusted each other and actively subverted
edged that their nearly identical systems were equipped the other when that seemed desirable.
with the same microprocessors and operating systems that Finally, the rise of Wintelism made it possible for na-
became de facto market standards by attaching stickers of tional supplier networks to become global production net-
Intel Inside and Microsoft Windows Installed rather than works. Because of the modular and open nature of PC
stressing the unique features of their own brands. They did technology, PC assemblers could now locate wherever
THE RISE OF WINTELISM 7

needed to service regional markets. They sourced com- Asia—particularly of Japan and South Korea—that play
ponents from anywhere in the globe that provided the best active roles in industrial matters. U.S. regulatory poli-
product at the best price. As U.S. Ž rms focused and special- cies encouraged the value-chain specialization with open-
ized on creating new products in the context of standards but-owned standards that are the hallmarks of Wintelism,
competitions at home, they looked (often abroad ) to other greatly contributin g to the success of U.S. Ž rms in the
Ž rms to provide everything else needed to bring new prod- global PC computer industry.
ucts to market. This meant that Ž rms in the industry had to There was a clear national security rationale for the
adopt a global perspective (often at the expense of latent defense-oriente d industrial policies of the U.S. govern-
nationalistic tendencies ) in order to remain internationall y ment after World War II, especially in policies directed
competitive. toward the computer industry (Ergas, 1987 ). American-
To describe global production networks in the electron- style industrial policy was more successful in establish -
ics industry, Borrus and Zysman (1997 ) adopted the term ing a strong domestic computer industry than the civilian-
cross-national production networks (CPNs ): “CPN is a oriented strategic technology programs of other
label [applied] to the consequent disintegratio n of the in- governments. Large expenditures for basic research with-
dustry’s value chain into constituent functions that can be out any clear industria l applications served as the founda-
contracted out to independent producers wherever those tion for future commercial development. Computer tech-
companies are located in the global economy” (Borrus & nologies created in military research programs were spun
Zysman, 1997, p. 141 ). In fact, CPNs permit and result off into commercial products. This largely unplanned dif-
from an increasingly Ž ne division of labor “in which dif- fusion and sharing of technology resulted in Ž rst-mover
ferent value-chain functions are carried on across national advantages for the U.S. computer industry (Alic, 1992;
boundaries by different Ž rms under the coordination ei- Sandholtz et al., 1992; Bingham, 1998 ).
ther of a lead MNC for its own production or of a Produc- U.S. public investments in early computer research and
tion Service Company (PSC ) who manages the production development during the 1950s and 1960s were mostly
value chain for clients” (Borrus & Zysman, 1997, p. 153 ). controlled by the Department of Defense. The Defense
Such global networks have occurred in the face of the Advanced Research Projects Agency (DARPA ), created
general shift of hardware production to East Asia. To pro- in 1957 in the wake of the launching of Sputnik, was
duce a PC, for example, a Ž rm might use specialist pro- an agency that funded dual-use technological innovation s
ducers of memories from South Korea, computer displays while emphasizing the pursuit of defense interests (Flamm,
from Japan, printed circuit boards assembled in China, disk 1987, 1988 ). IBM’s entry into electronic computers, for
drives from Malaysia, digital design and Ž nal assembly example, was largely underwritten by military contracts.
services in Taiwan, software from Bangalore, and process IBM’s building of computers for the U.S. military’s SAGE
development technology from Singapore. This move may system accounted for about half of its total computer rev-
be initiated by the desire to cut costs. However, CPNs are enues throughout the 1950s. Military pressure for relia-
not principally about lower costs as such, nor about access bility and miniaturizatio n was also a major driver in the
to markets and natural resources, although these objectives early days of the semiconductor industry, and in the early
may have motivated initial investments. Rather, they are years of the industry, the military absorbed almost all the
about the emergence of locations that can deliver different semiconductors American Ž rms could produce.
mixes of technological capability. By the early to mid 1960s, the commercial mainframe
Once in existence, Wintelist producers keep reconŽ g- computer market was large enough for both computer and
uring their CPNs and the existence of CPNs facilitates fur- semiconductor Ž rms to no longer be dependent on sales
ther experiments in Wintelist strategies. A Wintelist Ž rm to the U.S. Department of Defense. The needs of com-
can easily subcontract production, even across national mercial users far outweighed those of military users in
boundaries, without worrying about the possibility that the development of new computer technology from that
contract suppliers will develop incompatible technologies . point on. However, the Department of Defense continued
In markets where architectural standards are dominated by to fund research in advanced computing technology. This
Wintelist Ž rms, there is little incentive or temptation to de- was particularly important as the United States moved to
velop new, incompatible standards. On the contrary, all the deploy highly complex weapons systems like the network
incentives go the other way. of ICBMs and submarine launched missiles with nuclear
warheads that were supposed to deter a Soviet nuclear at-
tack. The Department of Defense partially funded the de-
THE ROLE OF THE REGULATORY STATE
velopment of the UNIX operating system and what later
The U.S. state has played an important role in generat- became the Internet in the late 1960s and early 1970s.
ing Wintelism. It is often considered to be a regulatory In 1986, a research and development consortium called
state, in contrast with the developmental states of East Semiconductor Manufacturing Technology (Sematech )
8 J. A. HART AND S. KIM

was created to deal with fears of loss of international an impact on deŽ ning the company’s relationship s with its
competitivenes s in the semiconductor industry. When the smaller suppliers and competitors. Some industry analysts
Japanese attacked the American memory chip market dur- explain IBM’s supine attitude toward small suppliers of PC
ing an industry recession in the early 1980s, the U.S. components and software as a conditioned re ex ingrained
Congress agreed to appropriate $100 million per year to by a decade spent in antitrust courtrooms (Ferguson &
Sematech annually through DARPA. Sematech projects Morris, 1994, pp. 11 and 26 ).
were funded jointly by DARPA and member Ž rms with the The U.S. government’s antitrust actions were central in
Ž rms contributin g at least 50% of the costs of each project. fostering the growth of both the semiconductor and pack-
Sematech’s primary goal was to help the industry prevent aged software industries and encouraging value-chain spe-
further loss of market share in semiconductors to Japan’s cialization in the computer industry. In other words, U.S.
integrated electronics companies. Between 1987 and 1994, antitrust policy helped to foster the emergence of computer
Sematech invested $1.5 billion in generating new and bet- component suppliers whose primary activity was selling
ter semiconductor production technologies. Sematech rep- computer components to producers of Ž nal products. The
resented a new departure for U.S. industria l policy, and was signiŽ cance of the growth of independent components pro-
the subject of much partisan political squabbling. Never- ducers for the emergence of Wintelism cannot be exagger-
theless, it enjoyed bipartisan Congressional support and ated. They undermined the logic of competition rooted in
its funding continued mostly unaffected by partisan bat- vertical control of technology, and pioneered the gradual
tles through the Reagan, Bush, and Clinton administra - process of horizontal segmentation in the computer in-
tions (U.S. Congress, 1990; Spencer & Grindley, 1993; dustry. The horizontally integrated industry structure very
Grindley et al., 1996; Nester, 1997, chap. 3 ). likely could not have emerged except under cover of the
In order to understand the evolution of U.S. government U.S. antitrust policy umbrella.
policies toward the computer industry, we need to look During the 1980s and early 1990s, the U.S. govern-
beyond the conventional boundaries of industrial policy— ment seemed to be relaxing its antitrust policies, especially
industria l targeting, subsidies, and R&D programs—to the in sectors with strong R&D and strong foreign competi-
regulatory policies—especially antitrust enforcement, and tion; owners of intellectual property rights beneŽ ted from
intellectual property rights protection—that played a crit- a more benign judicial attitude (Merges, 1996 ). But recent
ical role in generating Wintelism. actions taken by the U.S. Department of Justice and the
The U.S. government, by strictly enforcing antitrust and Federal Trade Commission (FTC) suggest a revival of in-
fair competition laws, made important, but often largely terest in stricter enforcement of antitrust and fair trading
unrecognized, contribution s to the rise of Wintelism. In laws. Although the FTC dropped its investigatio n of Intel,
fact, U.S. antitrust policy enforcement in the postwar pe- the Department of Justice vigorously pursued and won its
riod has been considerably more stringent than that of antitrust case against Microsoft (although the decision is
Japan or most Western European economies. U.S. an- still under appeal ). It is possible that the end result will be
titrust enforcement introduced competition into the do- a splitting up of Microsoft so that the operating systems
mestic markets for computers, telecommunication s ser- and applications software businesses are in separate and
vices and equipment, and helped to lay the foundation for independent Ž rms.
the later emergence of Wintelism.10 The U.S. government also played an important role in
The U.S. Department of Justice, for example, enforced protecting intellectual property rights of Wintelist Ž rms,
antitrust and fair competition laws in the 1960s against especially at the international level. Intellectual property
IBM, the dominant Ž rm in the mainframe computer in- has been seen as a key asset for modern corporations with
dustry, and tried to prevent IBM from monopolizin g the very important ramiŽ cations for industrial strategy. As
market. 11 The main impact of the antitrust case on IBM Robert Merges holds,
was to push IBM to unbundle its software and peripherals.
In June 1969, IBM announced its decision to unbundle sys- Intellectual property determines the degree of legal shelter
an incumbent can count on. Strong protection, like a brick
tems previously sold only as a single package of hardware,
wall, protects such as incumbent from the winds whipped up
software, and services (Fisher et al., 1983, pp. 11 – 12 ).
by potential entrants, while weak protection is more like a
Except for the very signiŽ cant unbundling of peripher- tent—it helps but cannot be relied on when the winds get too
als and software, the 1960s antitrust action and the other strong. (Merges, 1996, p. 285)
resulting legal battles had little direct impact on industry
competition. However, in terms of lost management time The U.S. government has long recognized the impor-
and stress, as well as an annual legal bill that went up into tance of protecting intellectua l property in industry as a
the tens of millions of dollars, the cost of contesting the way of encouraging technological innovation . The history
antitrust case had an indelible impact on the top manage- of computer program-related intellectua l property legisla -
ment of IBM. In the 1980s, antitrust consideration s had tion since the 1970s suggests that the U.S. Congress was
THE RISE OF WINTELISM 9

committed to establishin g new intellectua l property pro- policies with less interventionis t and more regulatory
tection regimes for both computer hardware and software. tendencies. The relationship between the government and
For example, the National Commission on New Tech- private economic factors in the United States was obvi-
nological Uses of Copyrighted Works (CONTU), which ously less hierarchical than that found in most East Asian
Congress establishe d in 1974 to investigate whether copy- or West European economies. Regulatory policies played
right protection was needed for computer software pro- a key role in encouraging horizontal industrial segmen-
grams, concluded that copyright protection should extend tation and competition in architectural standards. This is
beyond the literal source code of a computer program. The consistent with our theoretical argument that decentralized
CONTU report resulted in passage of the 1980 Computer governance is a better Ž t with Wintelism than centralized
Software Copyright Act (Haynes, 1995, p. 254; Samuelson, governance.
1993, p. 289 ).
Congress also created new safeguards for chip-related
THE RISE OF A NEW INDUSTRIAL PARADIGM
intellectua l property, the model of which can be found in
the Semiconductor Chip Protection Act (SCPA ) of 1984. Success or failure in the PC industry depended on the
The SCPA provided a sui generis approach to chip pro- match between properties of PC technologies and national
tection and extended coverage to a major new technology institutiona l arrangements. The technological properties
deemed vitally important to the U.S. economy. The SCPA of the PC—a loosely coupled system with high causal
also provided an innovative statutory solution to the prob- complexity—were consistent with decentralized gover-
lem and contained procedures to encourage protection in nance structures, horizontal industria l segments, and a
foreign countries through bilateral negotiation s (Leaffer, modiŽ ed regulatory state. The U.S. PC industry succeeded
1991, p. 290 ). in creating a new industrial paradigm called Wintelism,
Since these intellectual property laws provided the cre- which was potentially comparable to the British industria l
ator of an original work with exclusive rights, the intellec- model in the 19th century, Fordism in the early to mid 20th
tual property owner could enjoy a temporary monopoly on century, and Japan’s so-called Toyotaism of more recent
the use of his or her property. Intellectual property rights vintage.
rewarded innovation and encouraged research by allow- In our view, the U.S. success can be explained in two
ing the owner to reap the beneŽ ts of his or her labor and ways. First, adjustment of American institution s in re-
creativity for a limited period of time, but possibly at the sponse to increased competition from other industrial -
expense of creating the potential for persisting monopolie s ized countries—especially Japan—helped to assure the
in major technology markets. creation of Wintelism. We agree with Borrus and
In this respect, strong intellectual property protection Zysman that Wintelism “has been spun out principally by
might con ict with antitrust policies (Gordon, 1996, American Ž rms responding to internationa l competition
pp. 171 – 173 ). In fact, antitrust laws shared the goal of within the conŽ nes and logic of the American market and
promoting innovation and consumer welfare, but they ac- its particularly deŽ ned political rules” (Borrus & Zysman,
complished this by prohibitin g certain actions that might 1997, p. 141 ). However, the regulatory role of the state in
reduce competition. The monopoly on a work or an inven- the United States was also modiŽ ed to better protect intel-
tion, created by the intellectual property laws’ broad grants lectual property and assure competition in computer mar-
of exclusive rights, was at times antithetical to the antitrust kets (Hart & Prakash, 1997 ). Both business and political in-
concept of open and fair competition. Antitrust laws as- terests in the United States deliberately moved the system
sumed that imperfectly competitive markets might not cre- toward one that was more efŽ cient in encouraging inno-
ate as many incentives as competitive markets for innova- vations and businesses during the transition to the PC era.
tions on the part of competing Ž rms. Thus, the monopoly Second, the U.S. did not have to move very far to change
power inherent in the intellectual property laws was some- its government policies and industria l governance struc-
times at odds with the policy of disallowing market domi- tures so that they Ž t the requirements of the emerging in-
nance. In short, there was a con ict, and often a source of dustries. Other countries, including Japan, were not as for-
legal disputes, between protecting intellectual property to tunate in this regard. Japan had been struggling for years
reward innovation and maintaining competition in markets to adapt to the requirements of markets that depend on
where innovation occurred. architectural competition. To adapt successfully, it had to
To summarize, we called attention to antitrust enforce- change many deeply ingrained policies (e.g., in education,
ment and intellectual property protection as policy instru- antitrust enforcement, and the governance of the Ž nancial
ments more important to the rise of Wintelism than the sector ). The political costs of doing this were obviously
traditional instruments of industrial policy such as subsi- quite high. In short, preexisting U.S. institutiona l con-
dies and the creation of R&D consortia. In the case of the ditions permitted Americans to succeed in the Wintelist
U.S. PC industry, we observed a shift toward governmental sector within a framework of path-dependent learning,
10 J. A. HART AND S. KIM

whereas other countries such as Japan had to engage in In the PC industry, U.S. Ž rms led the industry overall
revolutionary learning in order to create the proper com- and dominated many related segments including micro-
petitive environment. processors, operating systems, and packaged applications
Our characterization of governance structures in the where control over standards was critical. Throughout the
U.S. computer industry parallels in important ways the PC era, U.S. Ž rms held the greatest share of world ship-
argument of Robert Gilpin that fragmentation is a gen- ments for PC systems. Among the top 10 PC makers, “U.S.
eral feature of the American system of political economy. Ž rms held a 59% share of the world market in 1985 and still
Robert Gilpin argues: held 40% in 1995” (Dedrick & Kraemer, 1998, p. 58 ). In
microprocessors, most of the highest value-added design,
Corporate governance in the United States is characterized engineering, and wafer fabrication activities took place in
by extensive fragmentation and an overall lack of policy co- the United States. “U.S. companies still control about 75%
ordination at both the national and, to a lesser extent, the Ž rm
of the software industry overall, and they have virtually
level. As in the case of the government, a primary motive
100% of the operating system market. The vast majority
behind this fragmentation of corporate organization is to pre-
vent the concentration of power: : : :the American system Ž ts
of that software is still developed in the United States”
the neoclassical model of a pure competitive model based (Dedrick & Kraemer, 1998, pp. 63 – 64 ). U.S. Ž rms were
on price competition and in which Ž rms seek to maximize able to set global standards because they not only had the
proŽ ts (Gilpin, 1996, pp. 419 – 420) ability to maintain and expand their spheres of control, but
also were supported by a modiŽ ed regulatory state.
In particular, the American science and technology The question arises as to whether Wintelism is unique to
(S&T ) infrastructure—producing human resources and the American institutiona l setting or can be easily adopted
technological knowledge—may be uniquely well suited (or adapted ) in other nations. We would argue that
for the institutiona l requirements of architectural standards Wintelism is a new industrial paradigm that will become
competition in new technologies . For example, the domes- more general and diffuse to other nations over time. How-
tic system of higher education in the United States appears ever, because nations clearly differ in their institutiona l
to provide a much thicker basis than those in Japan or capabilities to adjust to the rise of Wintelism, the adjust-
Europe of appropriate human resources for the transition ment will not always be easy. In this process of Ž tting
from mainframe computers to PCs. American institution s institution s to technological requisites, some nations may
of higher education have closer links with government- succeed because they can easily adjust prevailing institu -
funded research in the computer sector than those of tions to a new technologica l system. Some countries may
Western Europe and East Asia. American universities have fail to do so, however, because of institutiona l inertia or
maintained closer relationship s with private corporations other constraining factors.
in producing and sharing technological knowledge. In fact,
the organizational and disciplinary  exibility of U.S. uni-
CONCLUSION
versities in computer science has not been matched in
any of the competing economies. This S&T infrastruc - The development of the PC industry gave rise to a new
ture has been supported by a unique American technolog - mode of technologica l competition called Wintelism
ical culture encouraging breakthrough-typ e and creative- where competition and control over architectural standards
but-risky innovative attempts in the PC industry (Mowery, became more important than the acquisition of advanced
1996, pp. 306 – 307; Nelson, 1998, p. 321 ). manufacturing capabilities. This new type of competition
The U.S. success in fostering Wintelism provides an pressured nations everywhere to restructure their indus-
important key to an explanation of the recent resurgence trial governance and to carve out a new, less intrusive role
of U.S. international competitiveness. The resurgence of for the state in the economy. The technological nature of
U.S. international competitivenes s on the basis of its rel- PCs and related industries meant that nations had to adopt
ative strength in the new leading sectors—computers and decentralized systems of industria l governance and a mod-
other information industries—is in a sharp contrast to the iŽ ed regulatory state to compete effectively. The experi-
1980s and early 1990s when the relative decline of U.S. ence of Microsoft, Intel, and the U.S. PC industry was, in
international competitivenes s in automobiles, consumer our view, illustrative of a broader trend.
electronics, and semiconductors was a major topic of de- Wintelism originated in the transition from mainframes
bate. In effect, the rise of Wintelism enabled U.S. Ž rms to PCs in the computer industry and as a U.S. response
to determine anew the rules of the game in a new mode to increased competition from Japan in the 1980s, but we
of competition: one that grew out of a distinctivel y are now observing another transition in the computer in-
American business/government environment that was dustry. Since the early 1990s, there have been signs of the
adapted to take advantage of new challenges and growing importance of a combined computer and telecom-
opportunities. munications industry that increasingly revolves around
THE RISE OF WINTELISM 11

global network infrastructures (Moschella, 1997 ). As this and interpret it as a new mode of power in the global political economy.
network-centric era begins, the prospects for new market To learn more about their conceptualization of the new mode of power
leaders and new types of power are once again topics of in the global political economy, see Hart and Kim (2000).
speculation and research. The critical question that arises 8. More than one segment in the horizontal vale-chain tend to be
here is whether the current shift toward networked com- located in a region developing a broader industrial cluster, as is the
case with Silicon Valley, which produces computers, semiconductors,
puters will result in the same kinds of fundamental changes
semiconductor equipment, networking equipment, disk drives, print-
across a wide range of activities and businesses that char- ers, and software. The notion of industry clusters is extremely valu-
acterized the rise of Wintelism or whether Wintelism will able in understanding the evolution of computer production in the
simply adapt itself to the new world of network computing. United States. At various times, some analysts have forecast the de-
cline of Silicon Valley, brought about by Japanese competition, high
NOTES wages, movement of production offshore, or overregulation. So far,
Silicon Valley companies have moved many activities to other loca-
1. It should be noted that Borrus and Zysman were strongly in u- tions, both in the United States and abroad, but the Valley remains
enced by the ideas expressed by Grove (1996). Grove focused on the the undisputed center of technology creation for the computer industry
shift from vertical to horizontal integration in the computer industry; (Dedrick & Kraemer, 1998, pp. 219– 220; Saxenian, 1994; Cringely,
Borrus and Zysman attempted to generalize this observation to other 1993).
manufacturing industries. 9. Intel’s strategy to establish its brand name identity was initiated
2. According to Kitschelt, Perrow’s concept of coupling is in the by Intel Japan that adopted the new Intel In It program. This Intel Japan-
same context as Williamson’s concept of asset speciŽ city. “Assets are sponsored brainchild has earned the hands-down praise of the U.S. head
considered highly speciŽ c if they are committed to a particular location, ofŽ ce, which has instigated a similar campaign on the American market
production process, or customer. In other words, high asset speciŽ city under the catchphrase of Intel Inside (Howe, 1995).
establishes tight linkages (in Perrow’s sense) between different ele- 10. In the United States, the Antitrust Division of the Department
ments and stages in the production process, whether it is based on purely of Justice (DOJ) and the Federal Trade Commission (FTC) have the job
technical or purely economic conditions, whereas low asset speciŽ city of enforcing antitrust legislation. The DOJ is basically a prosecuting
established loose linkage” (Kitschelt, 1991, p. 464). body, and has the authority to mobilize FBI agents for its investiga-
3. Kitschelt also places Williamson’s concepts of uncertainty and tions. The FTC can be described as an executive branch regulatory
frequency of interaction between suppliers and customers in the same committee independent from the command of the President. It consists
context as Perrow’s concept of causal complexity. “Uncertainty in con- of a Ž ve-person committee and an executive ofŽ ce, and has authority
tractual linkages has a technical and an economic face. High uncertainty to investigate violations and render judgments.
often stems from the complex causal interaction among agents and tech- 11. As a former U.S. Government antitrust economist, Richard
niques involved in the production process and requires, in Perrow’s DeLamarter, describes in his book Big Blue, IBM lived on the edge
sense, decentralized intelligence and the autonomy of professionals. of antitrust law, using highly aggressive tactics to drive rivals out of the
Conversely, low uncertainty is generally associated with linear causal
punch-card business in the 1920s through 1950s (DeLamarter, 1986).
linkage. In complex interactive production processes, it is difŽ cult to
specify contracts fully in advance and hence to enforce them. These
circumstances also enable self-interested actors to take advantage of
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