27/11/22 15.21 SIS 2.

2016/08/12 Engine Does Not Crank (UENR3390-09)

SMCS - 1000, 1450 i06788683

Use this procedure to troubleshoot an engine that will not crank.

Troubleshooting When The Starter Is Not Operating

Troubleshooting Test Steps Values Results

Result: Cat ET cannot connect to the engine ECM,

then the machines starting circuit is not providing
power to the engine ECM.

Repair: Refer to Systems Operation, Electrical

System, and the section on "Starting System Circuit"
for how the Engine ECM is powered on by the
Machine.
1. Check for Codes
Make the necessary repairs.
A. Establish communication between Cat® Electronic Technician (ET) and the
Electronic Control Module (ECM). Codes
Result: A diagnostic trouble code is not active or
logged.
B. Download the "Product Status Report" from the engine ECM before
troubleshooting or clearing diagnostic trouble codes.
Proceed to Test Step 2.

Result: A diagnostic trouble code is active or

logged.

Repair: Troubleshoot the active or logged codes.

If the problem is not resolved, proceed to Test Step

2.

2. Inspection of the Batteries and Battery Cables

Result: The batteries and cables are OK.
A. Inspect the main power switch, battery posts, and battery cables for loose
Proceed to Test Step 3.
connections and for corrosion. If the battery cables are corroded, remove the
battery cables and clean the battery cables. Tighten any loose connections.
Result: The batteries and cables are NOT OK.
Batteries
B. Check the resistance of the Battery+ cable to the starter.
Repair: Make the necessary repairs.
If the resistance is less than 1Ω, that cable is OK.
If the problem is not resolved, proceed to Test Step
3.
C. Inspect the batteries, refer to Battery - Test.

Result: The machine starting circuit is OK.

3. Check the Machine Starting Circuit
Proceed to Test Step 4.
A. Check the starter relay for proper operation.
Result: The machine starting circuit is NOT OK.
Machine
Refer to Systems Operation, Electrical System - Starter Operation for details on
starting
how the starter relay receives ground from the engine ECM. Repair: Refer to the machine Electrical Schematic to
circuit
troubleshoot the circuit.
Refer to the machine Electrical Schematic for how the starter relay receives 12
V supply from the machine ECM. If the problem is not resolved, proceed to Test Step
4.

4. Check the Starter for Proper Operation

A. Check that the starter supply voltage is 12 V. Result: The results are OK.

B. Check the starter for a good ground. Repair: Replace the starter.

C. Check the starter solenoid supply from the relay is 12 V during the cranking Starter Result: The results are NOT OK.
cycle.
Repair: Repeat Test Step 3 to make the necessary
For Skid Steer Loaders, Multi-Terrain Loaders, and Compact Track Loaders, the repairs.
belt guard must be installed. Take necessary precautions to ensure that there is
no contact with the belt.

Table 1

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27/11/22 15.21 SIS 2.0

If the problem is not resolved, contact the dealer Technical Communicator (TC). For further assistance, the TC can contact the Dealer Solution
Network (DSN).

Troubleshooting When The Starter Is Operating

Troubleshooting Test Steps Values Results

Result: The starter pinion

and flywheel ring gear are
OK.

Proceed to Test Step 2.

1. Inspect the Starter Pinion and Flywheel Ring Gear
Result: The starter pinion
Starter pinion and
A. Test the operation of the starting motor. and flywheel ring gear is
flywheel ring gear
not OK.
are OK
B. Check the pinion clearance. Inspect the pinion and the flywheel ring gear for damage. Refer
to Systems Operation/Testing and Adjusting, "Electrical System" for additional information. Repair: Make the
necessary repairs.

If the problem is not

resolved, proceed to Test
Step 2.

2. Hydraulic Cylinder Lock

A. If an injector has been replaced, evacuate any fluids from the cylinder and attempt to start
the engine. Fuel will flow from the cylinder head into the cylinders when a unit injector is
removed.

B. If the engine will not start, check for fluid in the cylinders (hydraulic cylinder lock) by
removing the individual unit injectors. Check for damaged seals. Determine the type of fluid that Result: The engine has
locked up the cylinder. hydraulic cylinder lock.
Hydraulic cylinder
lock
C. If there was excessive fuel in the cylinder, replace the seals and reinstall the injector. Drain Repair: Make the
any excess fuel from the cylinder head. necessary repairs.

D. If a mechanical problem is suspected, disassemble the engine. Refer to the Disassembly

and Assembly manual. Inspect the internal components for the following conditions:

1. Seizure
2. Broken components
3. Bent components

Table 2

If the problem is not resolved, contact the dealer Technical Communicator (TC). For further assistance, the TC can contact the Dealer Solution
Network (DSN).

PIP-10104437
2022/11/27
07:18:40+08:00
i06788683
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Caterpillar:
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