MERCEDES WIS EPC INSTALLATION GUIDE

Follow the instructions stage by stage, completing one stage before

moving onto the next stage

If you any problems stop and ask for help, help is available, so use it.

I can use a program called Team Viewer to help

---------------------------------------------------------------------------
If you installing on a MAC read​ ​Additional MAC instructions​ as it explains how the
Mac instructions are different to the Windows instructions below

Additional MAC instructions

​---------------------------------------------------------------------------------------------------
​Stage 1: Transferring files from the DVDs to the computer

Copy all the files from all the dvds to one folder on a hard drive

Stage 2: EXTRACTING THE FILES

Only use 7zip for the extraction, do not use WinZip or WinRAR. 7Zip can be download from
here, choose 32bit or 64bit depending on the Windows version you have.

7Zip download

STAGE 2A: HOW TO EXTRACT THE FILES.

Right click on the 001 file and select “Extract here” or “extract to”, ​do not select all the files.

You are wasting your time if you try to extract any of the other files, all the extraction is
handled by the 001 file.
If the extraction will not work reply to this message with a screen grab of the Windows
folder that contains all the downloaded files, making sure that file extensions, file sizes and
full file name are shown. Do not send any pictures via eBay as they will be unreadable.

When the extraction is complete, you should see a file named “MERCEDES.vdi”.

STAGE 3: INSTALLING VIRTUAL BOX

To install Virtual Box, run the VirtualBox exe file which you have just extracted

​ hen you install Virtual box is must be installed as an administrator, Right-click Virtualbox and
W
choose "run as administrator”

STAGE 4: FINAL STAGE

​Now left click the file called “MERCEDES.vbox” Virtual Box will now open.

If you use any other method of loading WIS into Virtual box other the then method above
WIS will not work.

Do not change the operating system of the virtual machine from Windows 7, if you do then
the virtual machine will fail to work. Virtual box has to know the operating system of the
virtual machine not your operating system

Select the Mercedes clone from the left hand pane

Go to settings and then system option.

​ otherboard tab select how much ram you want to allocate to the Virtual machine. ​Do not
M
allocate all your computer's ram to the virtual machine. So if your computer has 2048mbs of
ram, do not tell the virtual machine to use 2048mbs, it will not work. For the virtual machine
to work you must allocate at least 1495mbs of ram

Next start the Mercedes virtual machine

Username is Admin and the password is 12345 for the Mercedes WIS
shortcut on the virtual desktop.

DO NOT let the virtual Windows update Java as the updated Java will
prevent WIS from working.

IF YOU DO NOT SEE 3 ICONS AFTER LOGGING INTO WIS

The license/startup key is linked to the address of the network card for the
virtual machine and if you do not use the correct method of loading
Mercedes WIS into Virtual Box then the link is broken and the program will
never work

Solution

Remove the current Mercedes virtual machine from Virtual Box (delete the
files when asked), extract the download files again, you do not need to
download the files again. Follow this part of the instructions.

​ ow left click the file called “MERCEDES04.vbox” to start the virtual

N
machine. Virtual Box will now open.

TO CHANGE THE LANGUAGE IN WIS.

1. Log into WIS

2. Press F2
3. Change the language