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Strategic control is a method of managing the execution of a strategic plan. It’s considered
unique in the management process, as it can handle the unknown and ambiguous while tracking a
strategy’s implementation and the subsequent results. In other words, strategic control is a way to
find different methods of strategy implementation by adapting to changing external and internal
factors to achieve strategic goals.
A strategy is usually implemented over a significant period of time during which two major
questions are answered:
a. Is strategy implementation taking place as planned?
b. Taking the observed results into consideration, does the strategy require changes or
adjustments?
The strategic control definition shows us that it’s an evaluation exercise focused on achieving the
strategic goals set by an organization. The process is crucial in bridging gaps and adapting to
changes during the implementation period.
Every technique of strategic evaluation follows the same method. Here are the six steps involved
in the strategic control process:
2. Setting Standards
Past, present and future actions must be evaluated. Setting qualitative or quantitative control
standards help in determining how managers can evaluate progress and measure goals.
3. Measuring Performance
Measuring, addressing and reviewing performance on a monthly or quarterly basis can help
determine a strategy’s progress and ensure that standards are being met.
4. Comparing Performance
5. Analyzing Deviations
If there are deviations, managers have to analyze performance standards and determine why
performance was below par.
6. Corrective Action
If a deviation is due to internal factors such as resource shortage, then managers can act to sort
them out. But if it’s caused by external factors that are beyond one’s control, then incorrect
actions can worsen the outcome.
Traditional control concepts have to be replaced by the strategic control process, as it recognizes
the unique needs of long-term strategies.
Importance Of Strategic Control
Since strategic management is continuous, it helps in recycling actions that are essential for
achieving the objectives of an organization. This acts as inputs for making adjustments and
implementing them in other future processes.
The framework consists of six domains easily remembered by the mnemonic: INVEST. It assists
companies in retooling their approach so that they select the most advantageous strategic projects
and execute them effectively.
The domains include:
Ideation: Where passion and drive originate, Ideation is your company’s understanding of what it
is and how it appears in the world, expressed through its purpose, identity, and long-range
intention.
Nature: Creating the conditions for strategic execution, Nature embodies the culture and
structure; in other words, the environment and context within which you operate.
Vision: The ultimate destination and route, Vision includes the goals, metrics, and strategy that
form the foundation for your business.
Engagement: Connecting strategy to project portfolio investments, Engagement is a clear
demonstration that your company is funding the right projects that will further the strategy.
Synthesis: Carrying out projects mapped to priorities, Synthesis is where Engagement meets
execution, ensuring you’re successfully executing projects and programs in alignment with the
portfolio.
Transition: Turning outputs into operations, Transition is the ultimate measure of success, where
you move the results of project-based work into the mainstream of your company’s operations.
Increases engagement
Activates initiatives
Organizations that are able to successfully unlock capacity to execute new growth strategies
increase profitability by 77%. Strategists must focus on unlocking capacity to ensure strategy
execution success.
Many organizations fail to allocate resources (assets, time, people, etc.) for the actual
implementation of new growth strategies. They rely too heavily on strategy creation, planning,
performance metrics and communication.
Strategists must locate areas where the organization loses the ability to execute due to poor
coordination. The net result of poor coordination is a reduction in the total capacity of the
enterprise.
Practices for unlocking organizational capacity:
Deploy diagnostics to test organizational capacity before launching growth efforts.
Use new tools for clarifying mid-manager trade-offs about resourcing growth bets.
Create support structures for integrating growth projects into existing businesses.
Leaders can reinforce values while simultaneously holding people accountable. This
influence over others can be either positive or negative based on the leadership style and
execution of strategy, but both effective and ineffective leadership will influence and
build organisational culture in the workplace. SHRM advises leaders to be deliberate in
creating a culture where employees can thrive. Failing to build a strong culture is
detrimental to employees and the bottom line.
• Higher quality and safety. Engaged employees are committed to meeting a standard of
quality and excellence. Because of this, they make smarter decisions, pay closer attention
to detail, and approach their work with thoughtfulness. These same actions also go far in
promoting and maintaining workplace safety.
• Better work/life balance. When a company encourages and supports a healthier balance
for employees, they don’t just work harder, but smarter. Being able to better juggle these
two important parts of life makes way for motivation and efficiency to take hold. It also
decreases absenteeism and increases loyalty to the organisation.
• Excellent customer service. Employees who are valued end up valuing their customers,
clients, team members, and everyone else they come into contact with each day. When
more care is taken to answer questions, address concerns, solve problems, and generally
be of help to others, soaring sales are sure to follow.
• Greater retention rates. All of these benefits aren’t only enjoyed by the employer.
Employees of companies that cultivate such a culture are apt to stay put for the long term.
Why? There’s simply no reason to leave when you’re feeling appreciated, heard, and
allowed to advance.
• Growing profitability. With an upward trajectory of engagement that fuels these benefits
comes a general growth in profit, due to impressive productivity delivered from every
member of the workforce.
1) Meaningful Work
Employees spending nearly 1/3 of their lives at work should feel a deep and personal
connection with the work they do daily. Hopefully, they also have a sense of opportunity and
motivation to be the best they can be in their role.
Having a vision within their role allows people to develop and feel more connected to the
work they do. Seeing new and additional opportunities at work helps employees stay
engaged and contribute in an impactful way.
2) Appreciation
Don’t let top talent leave because of poor company culture. Invest in your employees
by celebrating career milestones and achievements. Personal recognition makes
employees feel valued by peers, friends, leaders, and family members.
3) Wellbeing
Wellbeing is more than just physical fitness and healthy eating habits. It also encompasses
emotional and social wellness that can be felt when people are part of a strong support
system. While your organisational culture should reinforce a healthy lifestyle, it should also
foster a healthy sense of community.
4) Connection
Our research shows there has been an increase in isolation and burnout at work in recent
years. Interactions have been replaced by social media tools that were created to connect
us. However, employees are still not as connected to their organisation or sharing as many
experiences collectively as in times past. This lack of connection inhibits collaboration and
can lead to a decreased sense of belonging and purpose at work.
5) Leadership
Leadership influences company culture heavily. Leaders can reinforce organisational values
by helping their people grow and develop through goal setting, opportunities, and
recognition. Elevate employees through frequent one-on-ones and regular two-way
feedback. When employees have open and ongoing dialogue about their work, their trust in
their leader strengthens.
Is the way leadership influences culture contributing to your desired culture? Are the ways
they hire people, create high-performance teams, execute business strategy, and engage
their employees for the long term helping you build a strong corporate culture?
Leaders must understand their role in shaping an organisation’s culture, and organisations
must make intentional efforts to help develop their leaders. Effective leadership
development goes beyond training classes, adding on to your organisational structure, or
even determining the right cultural fit when hiring new leaders. The best way to ensure your
leadership culture is positively contributing to your organisational culture is to create modern
leaders.
Modern leaders are leaders who mentor and coach rather than micromanage and gatekeep.
They advocate for their people and empower them to do great work rather than trying to do
it all themselves. They appreciate their employees, provide opportunities, and share
success. Modern leaders are naturally inclusive and build connections for their teams.
When leaders connect their people to these pillars, employees are 373% more likely to
have a strong sense of purpose and 747% more likely to be highly engaged while at work.
Leaders can help their people feel connected through frequent one-to-one conversations.
One-to-ones allow leaders to regularly check in with employees, provide mentorship and
coaching, show appreciation, and reinforce culture. Tools like O.C. Tanner’s Culture
Cloud can help you show appreciation, connect with employees, and reinforce and
strengthen organisational culture.