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Kalyani A. Raidurg, Background: Telepsychiatry as a vehicle for delivering mental health services
became evident due to outburst of mental health issues during coronavirus disease
Gaurav P. Wadgaonkar,
2019 (COVID‑19) pandemic and it was found useful in providing mental health care
Smita N. Panse, while maintaining social distancing norms and lockdown guidelines. Aim: To study
Manjeet S. Santre, clinical profile and sociodemographic profile of patients utilizing telepsychiatry services
during COVID‑19 pandemic. Materials and Methods: Total 70 old follow‑up and 42 new
Jyoti B. More,
patients were consulted on telepsychiatry, as per Indian Telepsychiatry Operational
Arvind V. Karad Guidelines 2020 given by NIMHANS, during 1st and 2nd wave of COVID‑19 pandemic
Department of Psychiatry, from June 2020 to May 2021. Sociodemographic and clinical data was extracted from
PCMC’s PGI YCM Hospital, all patients who utilized our telepsychiatry services in a semi‑structured proforma for
Pimpri, Pune, Maharashtra, India retrospective analysis using frequency tables. Results: A total of 102 patients benefitted
from our telepsychiatry services. Out of which, 66.7% were adults between 21 and
40 years, with slight female preponderance (55.9%) and majority (78.4%) participants
Address for correspondence: living in urban areas. About 70.6% were graduates with 41.2% participants belonging
Dr. Manjeet S. Santre, to either private or public service. One‑third of the participants were IT professionals.
Department of Psychiatry, Around 59.8% participants had past history of psychiatric illness and 40.2% had new
PCMC’s PGI YCM Hospital, onset illness. The diagnostic distribution included depressive disorder (28.4%), anxiety
Pimpri, Pune, Maharashtra, disorder (26.4%), psychotic disorder (21.6%) and obsessive compulsive disorder (9.8%)
India. and others (13.8). Conclusion: Telepsychiatry has emerged as an important consultation
E‑mail: drmanjitsantre@gmail.
modality in this COVID‑19 pandemic. Its future use seems promising, which will require
com
mental health practitioners to develop their skills while interacting digitally, conducting
Received: 24 November 2021 assessments, and therapy.
Revised: 29 March 2022
Accepted: 20 April 2022 Keywords: COVID‑19, mental health, retrospective, telepsychiatry
Published: 04 January 2023
to provide or support clinical psychiatric care from a Epidemiological studies in India, report prevalence rates of
distance.[1] Importance of telepsychiatry as a vehicle mental disorders to be 13.7%, with only 0.75 Psychiatrists
for delivering mental health services is becoming per 1,00,000 populations.[5] About 83% of patients do
increasingly relevant as the burden of psychiatric not receive basic evaluation and treatment for any mental
illnesses is increasing [2] and human resources are disorder in India.[4] Apart from scarcity of mental health
consistently inadequate to handle the same.[3] Psychiatric professionals, other possible reason can be inadequately
illness is the second leading cause of disease burden
in the recent Global Burden of Diseases, Injuries, and Risk This is an open access journal, and articles are distributed under the terms of
the Creative Commons Attribution‑NonCommercial‑ShareAlike 4.0 License,
which allows others to remix, tweak, and build upon the work non‑commercially,
Access this article online as long as appropriate credit is given and the new creations are licensed under
Quick Response Code: the identical terms.
How to cite this article: Raidurg KA, Wadgaonkar GP, Panse SN,
Santre MS, More JB, Karad AV. A retrospective chart review of clinical
DOI: 10.4103/ipj.ipj_241_21
profile of patients utilizing telepsychiatry services during COVID-19
pandemic at a tertiary care centre. Ind Psychiatry J 2023;32:37-42.
trained primary healthcare professionals, who seem clinical profile of beneficiaries of telepsychiatry services
reluctant or unable to evaluate, diagnose, or treat common at a tertiary care centre during the COVID‑19 pandemic
mental health disorders. Thus, telepsychiatry seems like a period.
promising approach especially for a developing country
like India, with limited resources.
METHODOLOGY
Telepsychiatry, both in synchronous and asynchronous
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Study design
m o d a l i t i e s , c a n h e l p i n r e d u c i n g p a t i e n t ’s
One year retrospective chart review.
symptomatology, increasing regular follow‑up and
improving patient’s adherence to treatment, given Study sample
nYQp/IlQrHD3i3D0OdRyi7TvSFl4Cf3VC4/OAVpDDa8KKGKV0Ymy+78= on 01/24/2024
the chronicity of mental illnesses. Its covert and All new and old follow‑up patients who utilized our
confidential nature also aids to overcome stigma and telepsychiatry services from June 2020 to May 2021, during
discrimination about mental disorders. Studies have both 1st and 2nd waves of COVID‑19 pandemic, at a tertiary
shown telepsychiatry to be similar to face‑to‑face care care centre.
with no difference in accuracy or satisfaction between
the two modalities. [6] Study tools
Diagnostic and statistical manual of mental disorders -
During the coronavirus disease 2019 (COVID‑19) 5th edition.
pandemic, mental health of individualshas been as much
affected as physical health, if not more, possibly because Semi structured proforma for sociodemographic and
of the unexpected arrival of the illness, its explosive clinical data.
and rapidly spreading nature and most importantly
uncertainty about the treatment and prognosis. Modified Kuppuswamy’s socioeconomic scale.
Also, psychiatric patients were more likely to report
moderate to severe worries about their physical health
due to the concern that they might have unknowingly MATERIALS AND METHODS
contracted the virus and perhaps less effective coping
strategies.[7] In spite of the escalation of mental health The COVID‑19 Hospital Psychosocial Help Centre
issues, mental health care was immensely affected at the and telemedicine helpline run by the local municipal
start of COVID‑19 pandemic due to strict lockdown, corporation were the referral channels through which
fear of acquiring infection from visiting hospitals and patients having mental health problems were referred
mainly because maximum health resources were being to telepsychiatry on‑call psychiatrist. As per Indian
directed towards treating COVID‑19 affected patients. Telepsychiatry Operational Guidelines 2020[11] given by
The paucity of mental health care was direly felt during NIMHANS, both old follow‑up and new patients were
these times. Thus, COVID‑19 has served as a catalyst, consulted on video/audio call by the psychiatrist as per
accelerating the adoption of telepsychiatry across the the requirement. Identity of patients was confirmed with
country. [8] The commonest telepsychiatry services Aadhar card copy. Verbal informed consent was obtained
provided during the COVID‑19 pandemic were mainly as per the guidelines. Sociodemographic data, clinical
the psychological first aid, identification of mental health history details, MSE findings, and old documents wherever
issues, screening of psychological symptoms, and their available were collected. Provisional diagnosis was given as
management.[9] per DSM‑5 diagnostic criteria[12] and standard treatment
was prescribed. Prescriptions were provided on WhatsApp
As our entire hospital was converted to a dedicated messaging application.
COVID‑19 hospital (DCH), following the guidelines given
by Ministry of Health and Family Welfare for COVID‑19 The documented data was extracted and filled in a
dedicated facilities,[10] routine psychiatric OPD services semi‑structured proforma for this study with Ethics
were withheld with immediate effect from 1st April 2020. Committee approval (YCMH/IEC/KAVI/1/67/2021),
As the pandemic continued to run its long course with while maintaining confidentiality of the patients.
increasing mental health issues of old and new cases, Socioeconomic strata was calculated using modified
a need for alternative psychiatric services was felt and Kuppuswamy’s socioeconomic scale.[13] The collected
hence Telepsychiatry services were started from June 2020 data was analyzed using frequency tables. The database
onwards. Here we present the findings of our retrospective managed in our study did not include any identifier or
study of the patients availing telepsychiatry services during personal data that could be related to the identity of the
COVID‑19 Pandemic. This chart review elaborates the patients.
Statistical analysis patients who were taking treatment from our OPD
Statistical Package for the Social Sciences (SPSS) version 27. on follow‑up basis, rest thirty‑two participants had
The descriptive statistics are presented as percentages. newly approached to our facility. Forty‑two participants
belonged to either private or public service (41.2%),
RESULTS out of which, around 1/3 rd were IT professionals.
Twenty two out of all the IT professionals were working
from home at the time of evaluation. The commonest
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of 55.9% and 78.4% participants living in urban areas. and positive Family history of psychiatric illness was
Among the participants majority (70.6%) were graduates found in (11.7%) participants, predisposing them to
and employed (46.1%). Maximum female participants current illness with 3 of them having depressive (25%)
were homemakers (39.2%). Seventy participants were and anxiety disorders (25%). Twenty‑two participants
had comorbid medical illness, diabetes mellitus and
Table 1: Sociodemographic profile of participants
hypertension being the contributing illnesses. Around
nine participants out of 102, had tested positive for
Demographic profile Number of patients Percentage (%)
COVID‑19 at the time of their evaluation.
Total patients 102 100
Age group
The principal diagnostic categories found were of
≤20 1 1
depressive disorder (28.4%), followed by anxiety
21‑40 68 66.7
41‑60 16 15.7
disorder (26.4%), psychotic disorder (21.6%) and
>60 17 16.7
obsessive compulsive disorder (9.8%). While other
Gender diagnosis was of dementia, alcohol dependence syndrome,
Male 45 44.1 erectile dysfunction, etc., There was one interesting case
Female 57 55.9 belonging to a newer diagnostic entity of novel specific
Marital Status phobia‑ ‘Corona phobia’. While, three cases of anxiety
Married 74 72.5 disorder were particularly related to COVID‑19 being
Unmarried 20 19.6 the precipitating factor. Comorbid addiction was present
Divorced 2 2 in (n = 10; 9.8%) of individuals, commonest being
Widow/widower 6 5.9 tobacco [Figure 1].
Residence
Rural 22 21.6
Table 2: Clinical profile of participants
Urban 80 78.4
Education Clinical profile Number of patients Percentage (%)
Primary 6 5.8 Past history of
Middle school 3 2.9 psychiatric illness
High school 21 20.6 Absent 41 40.2
Graduate 72 70.6 Present 61 59.8
Occupation Family history of
psychiatric illness
Homemaker 40 39.2
Absent 90 88.2
Service 42 41.2
Present 12 11.7
Self‑employed 5 4.9
Self COVID‑19 status
Retired 9 8.8
Positive 9 8.8
Unemployed 6 5.9
Negative 93 91.2
IT professionals (Work
from home) Family COVID‑19 status
Yes 22 64.7 Positive 11 10.8
No 12 35.2 Negative 91 89.2
Total IT professionals 34 100 Medical comorbidity
Socioeconomic status* Present 22 21.6
Upper 50 49 Absent 80 78.4
Upper middle 30 29.4 Comorbid addiction
Lower middle 22 21.6 Present 10 9.8
Total patients 102 100 Absent 92 90.2
Total patients 102 100
*: As per modified Kuppuswamy’s socioeconomic scale
Others
facilities and having the resources and ability to use it.
months and found that most patients endorsed at least predefined objective parameters regarding usefulness of
one symptom, particularly fatigue or muscle weakness, telepsychiatry services can be done in future.
sleep difficulties, and anxiety or depression, severity of
which could be correlated with severity of COVID‑19 Implications
infection. The underlying mechanism of the psychiatric The clinical and sociodemographic findings of the study
consequences of COVID‑19 is likely to be multifactorial can help psychiatrists identify their target population and
and might include the direct effects of viral infection, the extend availability of mental health care to rural areas.
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immunological response, corticosteroid therapy, ICU stay, The study can also be a useful guide for mental health
social isolation, and stigma. professionals for setting up further telepsychiatry units
across the country.
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