Professional
summary
Work History
Education
Raphael Henrique Fernandes
raphaelhenrik92@gmail.com Patrocinio/ MG, 38744818
45534 99937-3278 Brazil
‘Organized and dedicated Administrative Assistant with proven track
record of providing exceotional customer service in fast-paced
erwironments, Offering keen attertion to detall and strong decision-
‘making skills to manage multiple, concurrent tasks. Self-motivated
\workethic to perform effectively nindependent or team
environments.
‘Travel Coordination * Communicative
Letter Preparation + Professional
+ Easy learing
Datatntry + Determined
Clerical Support + Experience, knowledge and
performancein various areas.
Presentation Design
Document Control
Microsoft Office Suite
Administrative Assistant
‘Mosaic Fertlizantes Patrocinio- MG
+ Enhanced office efficiency by streamlining administrative processes
and implementing organizational systems.
+ Supported executive staff through scheduling meetings,
‘coordinating travel arrangements, nd preparing crucial documents.
+ Boosted team productivity by managing communication channels
and ensuring timely responses ta inquiries.
«+ Ensured accurate record-eepingwith diligent dats entry and
database management for vital company information.
11/2020- 12/2021,
Concierge
‘Manserv Montagem E Manuitencio, Patrocinio- MG
«+ Enhanced guest experiences by providing personalized
recommendations and assisting wth reservations,
+ Streamlined communication between degartments, ensuring
efficent service delivery to guests.
‘ Maximized guest satisfaction by promptly addressing concerns and
resolving issues.
«+ Supported event planning efforts, contributing tothe successful
‘execution of memorable occasions.
10/2012-06/2019
Sales Promoter
(CRBS SA Uberléndia-MG
* Increased customer interest by conducting engaging product
demonstrations and providing detailed information on features and
benefits.
+ Boosted sales performance through effective communication of
promotional offers and persuasive selling techniques.
* Developed rapport with customers, resultingin repeat business and
loyaltyto the brand.
* Collaborated with store management to create eye-catching