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GTN Mobile would like to express our sincerest gratitude for your decision to

choose our services.

We would like to note some of the important details of your contract as below:

1. Regarding the contract information:

Name LONA PARADIBA SIREGAR

Date of Birth 1999-6-4 Gender 女性

Registered Email Address lonafradiba@gmail.com

2. Regarding the service:

Phone/WIFI GTN Mobile Eazy


08020494395 Plan
Number 10GB

Data
10 Monthly Fee※2 2200
Capacity※1

Contract Start Administrative Fee (Only for the first


2023-12-18 3300
Date invoice)※3

※1 ● Data usage is updated at the beginning of each month.

● If the data threshold is exceeded, the speed will be reduced.

● In addition to the monthly fee, there is a Universal Service Fee (2/3 yen) and a
※2
Telephone Relay Service Fee (0/1 yen).

● For call charges and SMS fees, please check your contract details and notes.

● The basic usage fee for the first month would be calculated from the contract start
date.

※3 ● The amounts listed are all excluding tax, unless otherwise specified.

● Campaign information and optional services are not included.

3. Regarding the monthly payment:

Invoices will be notified via email and the GTN Mobile App between the 8th and 10th of each
month.

Please make the payment by the due date using the designated payment method.
Payment Due Date Reference※6
Method (Monthly)

Convenience Service will be suspended if not paid by the


25th
Store deadline

Bank If the 27th falls on a weekend or holiday, the


Payment 27th
Withdrawal※4 next business day
Deadline
GTN Account Service will be suspended if not paid by the
25th
Transfer deadline

Credit Card※5 7th to 13th Varies by credit card company

● In case of failure, we will change the payment method to convenience store from the
※4
next month's billing.

※5 ● If the transaction fails, we will notify you by email and SMS by the 15th of the month.

● If there is no payment by the 25th of the month, the service will be suspended.

● Regardless of the payment method, if the billing fee is overdue for 2 months or more,
※6
customer's contract will forcibly terminate.

After the termination of contract same number cannot be used anymore.

In addition, we may refuse any future applications from you for GTN Mobile service.

4. If mobile data is not working after receiving the SIM card:

APN settings guide: https://gtn-mobile.com/support/apn/

※Please use the copy-paste function and check if there is any blank space before/after the
character.

※After completing the APN settings, please restart your device.

5. Regarding contact information:

Should you have any questions or concerns regarding the service,

please do not hesitate to contact GTN Mobile Customer Support Center.

Hotline: 03-5155-4673 (10:00 - 18:30 / Monday - Sunday)


Email: info@gtn-mobile.com
Facebook: GTNMobile
KakaoTalk: gtnmobile
WeChat: gtnmobile
Once again, thank you for choosing GTN Mobile.

Sincerely,

GTN Mobile.

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