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Curso para Call Center Programa Educativo
Curso para Call Center Programa Educativo
Day 1
1. Telephone Alphabeth
2. Conversation Examples
6. Listening Strategies
7. Paraphrasing
Day 2
2. The ending -s
3. Listening purposes
4. Summarizing
Day 3
5. Listening strategies
6. Reading strategies
Day 4
5. Active listening
Day 5
5. Make vs Do
7. WH Questions
8. Yes/No Questions
9. Embedded questions
15. Reading
Day 6
1. False cognates
Day 7
1. Modals
3. Practice
5. Consonant clusters
6. Silent consonants
Day 8
1. Pronunciation tips part 6
5. Say or tell
6. Direct speech
8. Recent trends
Day 9
2. Syllable stress
6. Reading
7. Pronunciation
Day 10
1. Conditional sentences
Day 11
1. Prepositions overview
Day 12
1. Useful vocabulary
3. Guilty or innocent?
5. Reading aloud
Day 13
4. Exercise 1
5. Exercise 2
Day 14
1. Pronouns summary
3. Exercise 1
4. Exercise 2
5. Exercise 3
Day 15
2. Quantifiers
3. Practice
4. Another vs other
5. Exercise 1
6. Pronunciation tips 10
7. Pronunciation’s exercises
Day 16
1. Passive voice
5. Pronunciation review
Day 17
3. Probing questions
4. Fluency exercise
Day 18
1. Giving instructions
2. Reading aloud
3. Pronunciation practice
4. Sounds in pictures
5. Speaking practice
6. Make vs Do review
Day 19
1. Vocabulary practice
2. Dominoes games
4. Pronunciation
Day 20
1. Pronunciation practice