Session 7 - ERP SAP Business by Design

MANAGEMENT
INFORMATION SYSTEM
ERP - SAP Business By Design
Dr. Khanh Ngo

khanh.ngo@isb.edu.vn
www.isb.edu.vn
www.isb.edu.vn
Recap from previous session
www.menti.com
Code:
Dr. Khanh Ngo

11/1/2022
SAP Business ByDesign
Getting Started with SAP Business ByDesign
Agenda – SAP Business ByDesign Training
• Chapter 1: Introduction to SAP SE

• Chapter 2: Motivation to become a Cloud Provider
• Chapter 3: SAP Business ByDesign – Complete Business Suite in the Cloud
• Chapter 4: SAP Business ByDesign – Basic Principle and Cross-Innovations
• Chapter 5: SAP Business ByDesign for Subsidiaries of Large Enterprises
• Chapter 6: Business Processes with SAP Business ByDesign
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 4

SAP SE – Innovation for more than 40 years
Data Processing Globalization Internet Digital
SAP R/1: Enabled SAP R/2: Helped SAP R/3 and SAP ECC: SAP’s HANA based
customers to get a customers successfully Enabled customers to solutions like S/4HANA,
complete view of their manage large global take advantage of client- SAP Business ByDesign
business with real-time enterprises on a server and Internet and SAP Business One
processing of data across mainframe architecture, technologies. Created a help customers of ALL
integrated modules for while retaining the unified graphical user sizes get ahead of the
materials, procurement, integration and real-time interface and new next inflection point –
and accounting. processing capabilities of functional components the Digital Economy.
SAP R/1. such as supplier
relationship management
and supply chain
management.
1973 1979 1991 2015

SAP SE – Innovation for more than 40 years
For the world For business For you

76% 98% 97%
of the world’s transaction SAP customers represent Mobile solutions from SAP reach
revenue touches an SAP 98% of the top 100 most 97% of the world’s mobile
system. valued brands in the world. subscribers via text messaging.

Digitalization of the economy
200B 403 trillion 74%

devices connected of companies in
GB of data produced from IoT
to the internet of key industries have developed smart
devices by 2018
things by 2020 products

The digital core
Customer Workforce
Experience / Engagement
Digital Core
Business Intelligent
Transactions Insights
Assets & Supplier,

Internet of Collaboration
Things Business
SAP HANA SAP Cloud Platform Network



Key technology drivers for cloud computing
Average Transistor Price Price per Megabyte Price per Megabyte Traffic through Network Node DE-CIX
Processor Performance Storage Size Network Throughput

 Moore’s Law (5x in 4 years)  Kryder's Law (5x in 4 years)  Gilder’s Law (12x in 4 years)

Different Licensing and Provisioning Options
Licensing Preference
 PRIVATE CLOUD
The cloud infrastructure is provisioned for exclusive
Subscription Purchase use by a single organization
 PUBLIC CLOUD
The cloud infrastructure is provisioned for open use by
Customer
Infrastructure Provider
OnPremise / the general public

Leasing
perpetual  LEASING
The infrastructure is operated by the customer but the
software is paid on a subscription based model.
 ONPRESMISE
The infrastructure is operated and the software
Partner
licenses have been purchased by the customer

Public Cloud
Hosting  HOSTING
Private Cloud
The infrastructure is operated by a partner but the
software licenses have been purchased by the
customer

New work sharing model more suitable for mid market
Develop Install Install Apply Upgrade to Run

software OS/DB Solution Corrections next version Solution
On-premises Knowledge Knowledge Workers at customers

Workers by SAP
Develop Install Install Apply Upgrade to Run

software OS/DB Solution Corrections/ next version Solution
Cloud Knowledge Workers at SAP Knowledge Workers

at customer
Challenges for a Cloud Provider
Four Key Areas of Innovation and Investment
New ways to deliver
Standards & Certificates

 High Availability
 BS25999 certified
 Quality Management
Datacenter Overview  ISO 9001 certified
 Word-class tier-3 and -4 data centers in  Energy Efficiency
 Philadelphia  GREEN IT certified
 St. Leon-Rot  IT Operations
 Shanghai  ISO 27001 certified
 Sydney  International Accounting Regulations
 Customer data always stays in same national  ISAE3402 testified*
jurisdiction  SSAE16 testified*
 SAP managed data centers and selected partners  SOC 2 Report
operating according to SAP standards
Network Security
 Reverse Proxy Farms
 Multiple redundant Internet Connections
Click to play Business
 Data Encryption ByDesign Data Center
 Intrusion Detection System (IDS) Security Video
 Multiple Firewalls
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC  Third Party Audits and Penetration Tests 20
Specific Requirements of Small and Midsize Enterprises (SMEs)
IT Operating Costs of SMEs
 TODAY, the IT expenses per user are 1.6 times higher for midsize
companies than for large enterprises, which can spread the fixed
costs over a large number of users. This is a massive comparative
disadvantage in the market!
 MOST mid market companies are stuck with a set of stand-alone
applications, Excel spreadsheets and isolated databases. They
lack transparency and agile decision making!
 MOST mid market companies can not shield off a cyber attack.
They don’t even get the workforce, that could set up a secure
operating environment!
  SAP is committed to help mid market companies to run simple:
agile, transparent, cost effective and secure!

Specific Requirements of Small and Midsize Enterprises (SMEs)
Provide business transparency

Simplify solution usage
Information for business decisions relies on the
Intuitiveease of use, ease of learning, and a
quality of the primary information and how it is
noticeable reduction in the daily workload are
captured during business with no additional effort.
important acceptance criteria for end users.
Minimize it operating costs of SMEs

 Enable solution adaptation
 Fixed
costs for operation and ongoing adaptation
 A solutionmust be easily adapted to the business
make up the largest part of total IT costs.
needs of the com pany.
© 2019 SAP SE or an SAP affiliate c ompany. All rights reserved. ǀ PUBLIC 25


SAP Business ByDesign – Introduction
On-Premise In the Cloud Clear differentiation to S/4HANA

 S/4HANA primarily …
SAP S/4 HANA SAP S/4 HANA  targets large enterprises and
on-premise edition LE cloud editions  It is delivered on-premise and in the cloud.
 Business ByDesign optimized for …
UME  midsize companies between 300 and 1500
SAP S/4 HANA edition
for SAP ME employees and
SAP
Business All-in-One Business ByDesign  it is only delivered in the cloud.
LME
SAP
SAP
SE Business One
Business One
cloud
Built-in Analytics … and Mobile Ready
Powered by SAP HANA

SAP Business ByDesign – Introduction
Integrated Suite or “Suite-in-a-Box” “Federated” Suite of Cloud Solutions around Core

Employee Data Employee Central
Time and Labor Management
Procure-to-Pay (Request for Quotation,

Sourcing)
Sourcing
Order-to-Cash (Marketing-to-Opportunity)
Cloud for Customer SAP

Hybris Marketing
Order-to-Cash (Planning Projects, S/ 4HANA
Executing Projects)
Expense Reimbursement
& Cloud
Order-to-cash (project planning)
Order-to-Cash (W arehouse,
Transportation) SAP eWM
SAP TM
General Ledger (Financial shared services) SCP Apps:

• Cash application
General Ledger (Closing Cockpit) • Digital payments
• Closing cockpit



SAP Business ByDesign – Demo
 These short demos aim at giving a short introduction to

Business ByDesign and covers the following aspects:
 SAP Business ByDesign product demonstration
 SAP Business ByDesign project cockpit for iPad
 SAP Business ByDesign approval application for
iPhone/iPad
 The goal of this demo is not to show Business ByDesign
in depth but to provide a first overview.
 A detailed demonstration of Business ByDesign‘s
functionalities are covered in chapters 5 to 7 in this video
training.

SAP Business ByDesign – Basic Principle and Cross-Innovations
Simplify solution usage  Enable solution adaptation Provide business transparency

 Consistent UI-Principles and  Organizational  Enterprise Search
Navigation Concept Management  Document Flow
 Built-in Help & Learning  Personalization  Mashups
 Employee Self-Services  Business Configuration  Built-in Analytics
 Key User Extensibility


 Consistent UI-Principles  Organizational  Enterprise Search
and Navigation Concept Management  Document Flow
 Built-in Help and Learning  Personalization  Mashups
 Employee Self-Services  Business Configuration  Built-in Analytics

SAP Business By Design CRM – Activity 1
Target Group and Campaigns
URL: https://my349660.sapbydesign.com (populated)
User ID list: ISB01 -> ISB41

Generic Password: Welcome1
Note:
- Do not change password
- Make sure that you use EN keyboard
SAP Business ByDesign – Consistent UI-Principles and Navigation
Concept
 Work center concept  Ready access to

SAP Business ByDesign functionality
 Consistent UI design  Pattern-based design that

helps the user to get familiar with the UI
 Clear navigation  Coherent navigation concept from

simple to advanced

SAP Business ByDesign – Built in Help and Learning
Contextual help that is …
 Accessible from any screen

 Context and user sensitive
 Directly related to learning content and community

SAP Business ByDesign – Built in Help and Learning
User-specific learning for user education
 Accessible from any screen through the help center

 Self-paced
 Appropriate for your areas of responsibility

SAP Business ByDesign – Employee Self-Services
Central area for daily work and administrative

tasks
 Create leave requests

 Create expense reports
 Manage personal information


 Consistent UI-Principles and  Organizational Management  Enterprise Search
Navigation Concept 
 Personalization Document Flow
 Built-in Help & Learning 
 Business Configuration Mashups
 Employee Self-Services 
 Key User Extensibility Built-in Analytics

SAP Business ByDesign – Organizational Management
 Graphical representation of a company
 Maintenance of the company structure

 Definition of organizational units
 Definition of functions of organizational units


 Consistent UI-Principles and  Organizational  Enterprise Search
Navigation Concept Management
 Document Flow
 Built-in Help & Learning  Personalization
 Mashups
 Employee Self-Services  Business Configuration
 Built-in Analytics

SAP Business ByDesign – Enterprise Search
Information provisioning
 In-memory
 Search over the entire solution
 Narrow down the results click by click

SAP Business ByDesign – Document Flow
Process visualization
 Graphical representation of operational business

processes
 Available for every business document
 Supports compliance

SAP Business ByDesign – Information Integration via Mashups
 Incorporate external information
 Can be added by the user individually

 Can include preconfigured mashups
 Can include Web searches, company, or industry
business information

SAP Business ByDesign – Personalization
Personalize the UI to meet user requirements

 Meet your specific working style
 Access individual content
 Access content at any time

SAP Business ByDesign – Business Configuration
Step-by-step implementation process

 Guided configuration process
 Predefined content based on industry-specific best practices
 Configuration by answering business questions

SAP Business ByDesign – Solution Adaptation
Adaptation of the productive system

 Adapt the solution to new requirements
 Make changes during system usage
 Use new settings immediately

SAP Business By Design CRM – Activity 1
Basic Principles and Cross Innovations
URL: https://my349660.sapbydesign.com (populated)
User ID list: ISB01 -> ISB41

Generic Password: Welcome1
Note:
- Do not change password
- Make sure that you use EN keyboard
SAP Business By Design – Activity 1
Basic Principles and Cross Innovations
Personalization – Adapt the UI to user requirements

Education – Built-in Help & Learning, guided learning and contextual help
for user education
Enterprise Search
Sales Order Volume Analysis


Taxonomy of Subsidiary Businesses
Same business,
Different M&A M&A
reduced Joint Venture
business sell buy
complexity
Reduced Cost
of deployment
+++ ++ +++ +++ +
Time to go live + + +++ +++ +++
Reduced
complexity
+++ ++ + + +
Compliance &
Integration +++ + + ./. +++

Agenda – SAP Business ByDesign Video Training
• Chapter 1: The Goals of this Video Training

• Chapter 6: SAP Business ByDesign – Implementation, Adaptation, and Extension

SAP Business ByDesign – End-to-End Business Process
Customer Supply
Project Financial Information
Relationship Chain
Management Management Management
Management Management

Customer Supply
Relationship Chain

SAP Business ByDesign – Customer Relationship Management
Key Innovations
Traditional CRM Traditional ERP
Front Office Back Office  Traditional CRM or ERP solutions do not cover the end-to-end
process
 Business ByDesign assures true customer centricity through a
Lead & Opportunity Order & Contract Execution & Invoicing complete process from first customer interaction to order
execution
 Sales process and execution can be manual or fully automated
End-to-end customer engagement & commerce with including 3rd party order execution
SAP Business ByDesign  Built-in pricing, tax, collaboration, planning and analytics support
fast & efficient execution, transparency and decision making
Order &
Marketing Presales Execution Invoicing
Contract
Commerce 3rd party

Customer Supply
Relationship Chain
Sales quote &

Target group Campaign Lead Opportunity
order
management management management management
management

Customer Supply
Relationship Chain

SAP Business ByDesign – Supply Chain Management
Key Innovations
Model Internal & External
Supply Chain Leverage the Ecosystem  Model the internal supply chain within a site to the
Supply Chain
detail needed to run your internal logistics and
production processes.
 Model the external supply chain including all relevant
companies and business partners involved.
 Leverage the ecosystem of partners, and external
solutions, and multiple adaptation capabilities.
 Integrate the value chain for cost transparency, up-to-
date inventory valuation, and optimized cash-flow.
 Work efficiently by uniform task distribution, process
automation, and exception based planning and
Work Efficiency Value Chain Integration into Financials execution.

SAP Business ByDesign – Supply Chain Management
Customer Supply
Relationship Chain
Supply Inbound Outbound

Procurement Production
planning logistics logistics

Customer Supply
Relationship Chain

SAP Business ByDesign – Project Management
Key Innovations
Commercial & Operational PM and Information Push &
Variety of Projects Types Various Mobile Apps  Business ByDesign supports commercial as well as operational
project management and the entire range of project scope which
enables the management of a broad variety of projects types
 Automatically pushed workflow tasks, alerts, and notifications
give project managers and teams clear daily work guidance.
 Mobile apps available for time and expense recording, approval
process and project monitoring.
 Seamless integration accross all functional areas, including
Finance, CRM, Procurement, and Logistics
 Built-in analytics and reporting for real-time project tracking and
Built-in Analytics Seamless Integration accross accounting
all functional Areas

SAP Business ByDesign – Project Management
Customer Supply
Relationship Chain
Project Project
planning execution

Customer Supply
Relationship Chain

SAP Business ByDesign – Financial Management
Key Innovations
Internal & External Multi-GAAP  Convergence of internal and external accounting concepts
Accounting Concepts Accounting
 Parallel valuation capabilities to fully support multi-GAAP
accounting (parallel accounting)
 All operations within your goods and services value chain are
seamlessly linked to financial and management accounting
 New Cash & Liquidity Management Concept
New Cash & Liquidity Value Chain Integration

Management into Financials

SAP Business ByDesign – Financial Management
Customer Supply
Relationship Chain
Receivables Payables
management management

Customer Supply
Relationship Chain

SAP Business ByDesign – Information Management
Built-in Analytics Multiple Ways to consume Key Innovations
 Built-in and real time analytics based on one single source of

data
 Support of multiple ways to consume the information based on
the needs of the user
 Support for key users to create custom-built reports and data
sources
 High-end performance through in-memory technology of SAP
HANA
High-end performance Key User Flexibility

through SAP HANA

SAP Business ByDesign – Information Management
Customer Supply
Relationship Chain
Mobile Browser-based
Reporting Reporting

Business Scenario
1. Divide in 6 groups.
2. Brainstorm 15 minutes about the business scenario: Order to Cash (Sell from
Stock)
Check with business scenario of SAP:
https://help.sap.com/viewer/2754875d2d2a403f95e58a41a9c7d6de/1905/
en-US/2bb77642722d10149f6796a86c3666f1.html
SAP Business By Design – Activity 2
Order to Cash (Sell from Stock)
Purpose: hands-on experience of running the chosen business processes in
a realistic business environment using the SAP Business ByDesign system
Step:
Check Available Stock
Create Sales Order
Release Customer Demand
Post Goods Issue
Release Outbound Delivery
Create Customer Invoice
Check Status in Sales Orders
Questions

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MANAGEMENT

ERP - SAP Business By Design

Dr. Khanh Ngo

Dr. Khanh Ngo

• Chapter 1: Introduction to SAP SE

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 4

Data Processing Globalization Internet Digital

1973 1979 1991 2015

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 5

For the world For business For you

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 6

200B 403 trillion 74%

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 7

Assets & Supplier,

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 8

• Chapter 1: Introduction to SAP SE

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 9

Processor Performance Storage Size Network Throughput

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 10

OnPremise / the general public

licenses have been purchased by the customer

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 11

Develop Install Install Apply Upgrade to Run

On-premises Knowledge Knowledge Workers at customers

Develop Install Install Apply Upgrade to Run

Cloud Knowledge Workers at SAP Knowledge Workers

Standards & Certificates

IT Operating Costs of SMEs

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 15

Provide business transparency

Minimize it operating costs of SMEs

• Chapter 1: Introduction to SAP SE

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 17

On-Premise In the Cloud Clear differentiation to S/4HANA

Built-in Analytics … and Mobile Ready

Powered by SAP HANA

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 18

Integrated Suite or “Suite-in-a-Box” “Federated” Suite of Cloud Solutions around Core

Procure-to-Pay (Request for Quotation,

Cloud for Customer SAP

Order-to-cash (project planning)

General Ledger (Financial shared services) SCP Apps:

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 19

• Chapter 1: Introduction to SAP SE

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 20

 These short demos aim at giving a short introduction to

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 21

Simplify solution usage  Enable solution adaptation Provide business transparency

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 22

Simplify solution usage  Enable solution adaptation Provide business transparency

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 23

URL: https://my349660.sapbydesign.com (populated)

User ID list: ISB01 -> ISB41

 Work center concept  Ready access to

 Consistent UI design  Pattern-based design that

 Clear navigation  Coherent navigation concept from

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 25

Contextual help that is …

 Accessible from any screen

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 26

User-specific learning for user education

 Accessible from any screen through the help center

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 27