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Hostile Behaviour of Drivers on the Roads During Routine Traffic Situations in


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HOSTILE BEHAVIOUR OF DRIVERS ON THE ROADS DURING ROUTINE
TRAFFIC SITIATIONS IN AN EDUCATIONAL CITY
Muhammad Ahmed Kalwar*1, Shakil Ahmed Shaikh*2, Muhammad Ali Khan*3,
Muzamil Hussain Wadho*4, Sarmad Ali Khaskheli*5, Liaquat Ali Rahoo*6, Hussain Bux
Marri*7
*1Assistant Manager (Production), Shafi Private Limited, Lahore, Punjab, Pakistan.
*2Associate Professor, Industrial Engineering & Management, Mehran UET, Jamshoro, Sindh,
Pakistan.
*3Assistant Professor, Industrial Engineering & Management, Mehran UET, Jamshoro, Sindh,
Pakistan.
*4Assistant Professor, Electrical Engineering, BBSUTSD, KhairpurMirs, Sindh, Pakistan.
*5Assistant Manager, Karachi Shipyard & Engineering Works Limited, Karachi, Sindh, Pakistan.
*6Mehran University of Engineering & Technology, Jamshoro, Sindh, Pakistan.
*7Meritorious Professor & Dean Faculty Of Engg. Tech., Bbsutsd, Khairpur Mirs, Sindh, Pakistan.
ABSTRACT
The objective of the present research was to depict the clear picture of the punishing & hostile behavior of the
drivers while driving of the research area so that authorities can be made aware of risk of violence on the
roads. Mehran University of Engineering and Technology, Jamshoro was the research study location where
existing cross sectional research was performed by accumulating the data based on hassle-free sampling
method by utilizing the survey embraced from Dr. Larson. The individuals included the lecturers and enrollees
of the University. Although there were four variables of driving in the questionnaire yet only one aspect i.e.
punishing while driving was considered in today research paper. Data was assessed in the Statistical package
for social sciences (SPSS) version 22 and data analysis included the frequency distribution and mean+ SD of all
the variables of the considered element i.e. punishing while driving. It was indicated by the results that male
and female drivers from the age group of (18-22) years were found to be more aggressive comparatively.
Furthermore, the male and female drivers form the driving experience group of (1-5) years were found to be
more aggressive as compared to other groups.
Keywords: Hostility, Aggressiveness, Driving, Road Rage.
I. INTRODUCTION
Hostile driving has actually ended up being an usual occurrence to an increasing level [1]. Driving aggression
as specified by Tasca "A driving behavior is hostile, if it is intentional, most likely to enhance the danger of
collision and is inspired by impatience, nuisance, hostility, and/or an attempt to conserve time" [2] or "unwell
intention or neglect to safety and security" [3]. It is made use of as a synonym of 'road rage' [4]. It might
include driver anger, plan to have a benefit over other car drivers, and intentional violations and going beyond
from the typical website traffic rate [5]. The behavior which can trigger any psychological or physical injury
[6]. Car driver aggression is the larger issue than the traffic congestion as observed by most of the people.
Aggressiveness as specified by Daula, C.S. the actions due to which individuals on the road might be physically
or psychologically harmed [7]. Irritation always hands out hostility [8];[9]. It is not assumed always however
it instead suggests and facilitate the aggressive driving behavior [10]. Study suggested that the character
differences in individuals considerably play an amazing function in tendency in the direction of aggressive
driving [3]. It was concluded that expressions of hostility of drivers can be due to anger i.e. speeding tailgating
which have been suggested to affect the roadway safety negatively [11]. The outcomes of aggressive driving
can be property damages, injury and mortality [7].
During the past few years, aggressive and angry driving have caught the noteworthy interest of the general
public as well as the government [12].` Aggressiveness constantly originates from irritation [9]. It is triggered
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by temper and impatience, furthermore rage suggests transgressor to hurt an additional driver/person [13].
'Driving Rage' is experienced behind the wheel [14]. Temper is expressed typically with hostility in the very
overloaded website traffic [15]. Social and ecological variables such as blockage, anonymity, aggressive
messages, and type of circumstances ran into add to rage while driving [16]. Competing of car drivers is the
element that has been identified for car driver aggressiveness which on dimension was connected to website
traffic infractions [7]. Whereas, it was reported punishing actions of drivers causes crashes, and this adheres
to the tailgating practice, snapping with the driver's neutralize with police on being cautioned for unwell
driving [14]. Aggressiveness and anger are positively correlated with infractions in web traffic, mishaps and
likewise physical wellness [17]. Experimental research which was based upon the simulation indicated that
temper damages the judgment and understanding and likewise the impulse control [13]. Some variables were
explored which are seemed to boost the chance of hostile driving actions were "being reasonably young",
"idea that one has remarkable driving skills", "traffic jam, but only if car drivers do not expect it" and so on.
[14]. The objective of the present study was to place the clear and more detailed understanding of punishing
while driving by examining it thoroughly in the light of demographics for university students and professors
of Mehran University of Engineering and Technology, Jamshoro.
II. LITERATURE REVIEW
Temper is damaging socially, literally and mentally [18], [19] Road rage was shown as the source of stress and
which was reported to be shared (verbal/nonverbal) in the form of driving rage [20]. Underwood et alia
explored the factor having an impact on driving rage and at the same time, the consequences of driving rage
were also highlighted; in this regard, drivers were asked to keep dairies to write the occurring mishaps and
occasions of expression of rage emotions; and the dairies of 100 car drivers were evaluated and 293 and 383
crashes and events of expression of temper feelings were reported respectively; for the majority of the cases,
traffic congestion was heighted as the root cause of expression of anger [15].
Zang et al., 2019 conducted a research in which they investigated the interrelationship of driving rage and
aberrant driving behavior with the danger of accident by testing and recommending one mediated model. The
influence of driving temper on the collision on the road was mediated by aberrant behaviors of driving. As an
option to the total scale scores, driving anger's subscales and aberrant unruly behaviors of driving were used
for the advancement of mediated design. Model validity was evaluated by using the online survey was
composed on variables of driving temper, aberrant driving and history of roadway collisions. The research
was based on the 1974 responses of drivers of china. Outcomes showed the influence of driving rage totally
mediated by aberrant behaviours on the danger of road crash. The results worked to create the
countermeasures for the reduction of collisions of road traffic in China [21].Useche et al., 2019 performed
their study in which they serviced the analysis of driving designs and characteristic driving anger among the
specialist drivers of Colombia. Driving rage scale (DAS-14) and Spanish version of multi-dimensional driving
style inventory (MDSI) were made use of in the research study based upon 492 bus and cabby of the city.
Outcomes of direct regression analysis indicated 3 elements of DAS-14 i.e. unlawful driving, impeded
development by others and straight hostility through which the adaptive and maladaptive driving designs
could be considerably forecasted. DAS-14 was verified to be the trusted measurement tool for attributes of
driving temper in expert car drivers [22].
Kalwar et al., 2020 executed their research on 140 drivers (trainees and teachers) of Mehran University,
Jamshoro. They analyzed the correlation amongst driving temper, driving impatience, driving contesting and
punishing while driving by using Pearson connection. They additionally established 16 hypothesis which were
examined by using T-test and one means ANOVA. Outcomes showed that driving rage, impatience, contesting
and punishing were uncovered to the very same across age, sex, driving experience and academic status.
Furthermore, favorable (significant) connection was uncovered in among driving impatience and driving
temper, competing and punishing [24]. Industries require to introduce their processes and devices on the
development of new modern technology out there particularly when there is the matter of line performance,
price and procedure efficiency [25, 26]. The drivers also show the violence and irritation in behaviour on the
road during routine traffic situations [58]. Congested traffic does lead to anger which becomes another
element of aggression [69]. Anger, aggressiveness are connected with traffic health issues, traffic violations
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and accidents [17,72]. The outstanding cause of traffic violation was found to be the frustration among drivers
which yield traffic congestion [8, 73].
Popusoi and Holman, 2016 analyzed the technique of guideline of habitual feeling on the association in
between in the aggressive propensity and driving temper. This research was based upon 114 drivers of
Romania. Considerable association amongst meaningful suppression, cognitive reappraisal, speculative
evasion, aggression and driving rage was come across. Restrain impact of expressive was uncovered on the
association between aggressive tendency and driving temper and it was recommended that those drivers that
rescind their emotions repeatedly incline to react in higher hostile manner when they remain in the
vulnerable to experience higher degrees of driving anger [27]. Emotional Intelligence play an important role in
the individual and group behaviors during routine and professional life [54]. The development of healthy
Organizational Culture can improve the behaviors of individuals at organization, field, and home and in society
at large [55]. Healthy Organizational Culture can positively impact the behavior of drivers during, before and
after office timings. The work stress can negatively impact the people’s behaviors not only at work but also at
social life [56]. Stress can affect the behavior of drivers during, before and after office timings. The social
media and TV Advertisements have the vital impact on the Life Style of Pakistani youth [46, 47]. The social
media and TV Advertisements can be used for educating the good driving behavior.
Line up is the typical event in day-to-day live [28, 29]. Priyanka and Tigga, 2015 evaluated the association
between driving rage and mindfulness in young adults. The example dimension was 100 (50 from children
and girls each); the individuals were in between the age of 18-25 years. Driving anger range and mindful
attention awareness scale were used for the data collection. After the analysis of outcomes it was disclosed
that driving temper was affected by the mindfulness: additionally, impact of mindfulness on the driving anger
was also reported in the context of sex [19]. Productivity Improvement is the continuously increasing concern
for the service & administrative activities [74-76]. Effective performance evaluation is necessary for all service
& administrative departments to remain active & efficient [77-81]. The job satisfaction, job stress, work-life
balance, HRM practices in the organizations also effect the human behavior at work and even after work as
well as at driving behaviour. An empirical investigation is performed and detailed investigation is conducted
on the various factors influencing the job satisfaction of faculty members in public sector engineering
universities. The results were compared and and level of job satisfaction is identified [48, 49]. There is the
positive relationship between the Human Resource Architecture with the Employee Productivity and job
satifaction [50]. The use effective emotional intelligence at work may constitute increased job satisfaction.
Green HR practices are being practiced in many organizations and they can also play a vital role in greater job
satisfaction [51]. The workload in the organizations, office durings and timings can have the impact on the
employees job satisfaction. There are different effects of Day and Night shift on the employees job satisfaction
[52]. Still there are many organizations which are reluctant to change traditional HR practices. The
organizations should challenge the status-quo and adopt the modern HR practices to meet the desired job
satisfaction in employeed [53]. Investigation of the relationship between salary, pension and satisfaction of
employees is also conducted as case study in public sector organization [57]. Satisfied employees without job
stress and with green HRM practices & good work-life balance may behave well at work, after work and as
well as during driving.
Saikalis et al., 2020 made use of electromyography (EMG) for the measurement of driving anger by utilizing
driving simulator while completing a navigating task. Web traffic occasions (frustrating occasions) were used
for the induction of anger in individuals and at the same time, there was the pressure of time throughout
which they needed to adhere to the directions of navigating. Subjective self-report, face EMG and DAS was
utilized for the analysis of driving rage of participants. Greater face EMG values of activation and subjective
rage sentiments were shown by the outcomes when individuals experience irritating occasions [23]. MIS have
the vital impact on the productivity of the various public administrative activities [45]. Visual Basic
Applications (VBA) are the effective tools for the optimization of processes [30, 44]. The researchers found
that MIS have the positive impact on overall business and administrative performance [59, 60] in modern
competitive world and road, traffic & transportation departments are no exception. The authors researched in
a number of applications of IT & MIS in service industry and customer’s safety & satisfaction [60, 61].
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Information Communication Technology (ICT) applications should be learned and utilized in primary,
secondary, tertiary, higher & professional educational levels [62-64]. Information seeking is the essential part
of our routine & professional life. The electronic resources are more frequently used for information seeking
as compare to tradition paper sources [65, 66]. The Covid-19 affected many routine activities globally and
transformed the way of thinking in every sector [43] and road, traffic & transportation is also among them.
The current era is the digital era and digital tools are being widely used effectively for information sharing and
marketing. The use of web 2.0 tools i.e. Facebook, Twitter, Wikis, RSS, linkedin, blogging, YouTube and email
groups are also popular for promoting different products, services and ideas [67]. The public satisfaction can
only be retained by providing the better service quality attributes [68].
III. RESEARCH OBJECTIVES
Objective of the present research was to depict the clear picture of the punishing behavior of the drivers while
driving of the research area so that authorities can be made aware of risk of violence on the roads.
 To analyze the punishing behavior of drivers across gender and age
 To analyze the punishing behavior of drivers across gender and driving experience
IV. RESEARCH METHODOLOGY
Data Collection
Mehran University of Engineering and Technology, Jamshoro was the study area where existing cross
sectional study was carried out by accumulating the details as per practical sampling method by utilizing the
questionnaire taken on from Dr. Larson. The individuals included the professors and pupils of the University.
Although there were 4 factors of driving in the survey however only one aspect i.e. punishing while driving
was taken into consideration in the existing term paper. Only two variable of the factor i.e. punishing while
driving were included in the scope of the present research paper. Given that, survey has to do with the
dimension of participants' ideas this is because, measurement range was needed to be specified. Among
researcher in 1930s, provided the structured idea for the measurement of thoughts by initiating the scale i.e.
likert scale in his research study [31].
Data Analysis
Data was assessed in the Statistical package for social sciences (SPSS) version 22 and data evaluation
consisted of the frequency distribution and mean+SD of all the variables of the thought about variable i.e.
punishing while driving. Frequency distribution is used for the measurement of amount of monitoring coming
in each of the group [32]. Before the conducting the analysis with ANOVA, normality of variables is ensured
because it is the assumption of the test [70, 71]. In the present research paper, the frequency distribution of
participants` responses against selected variables of punishing while driving was taken out as per the
demographic characteristics i.e. gender, age and driving experience. Moreover, mean+SD of participants`
response against each of the variable as per each of the mentioned demographic characteristics.
V. RESULTS
This section of the research paper is included with the analysis (frequency distribution and mean+SD, mode)
of the two variables of driving aggressiveness. Analysis was conducted across gender, age and driving
experience.
Frequency distribution of ‘I misbehave with other drivers’ across gender and age.
Statistical analysis of the variable was conducted and it was based on the frequency distribution, mean+SD
and mode of the participants` responses across two demographic characteristics. Analysis presented in table 1
indicates that mean+SD of the response of female participants from the age groups of (18-22) and (23-27) was
computed as 2.53+1.22 and 2.25+1.28 respectively.
Table 1: Comparison of response of respondents against Q3 across both genders and various age groups
Gender Age (Years) I misbehave with other drivers Total Mean + SD
1 2 3 4 n (%)
n (%) n (%) n (%) n (%)

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Female (18-22) 5 (3.57%) 5 (3.57%) 3 (2.14%) 6 (4.29%) 19 (13.57%) 2.53 + 1.22
(23-27) 3 (2.14%) 2 (1.43%) 1 (0.71%) 2 (1.43%) 8 (5.71%) 2.25 + 1.28
(28-32) - 1 (0.71%) - - 1 (0.71%)
(33-37) 1 (0.71%) - - - 1 (0.71%)
(38-42+) - - - - -
Total n (%) 9 (6.43%) 8 (5.71%) 4 (2.86%) 8 (5.71%) 29 (20.71%)
Male (18-22) 11 (7.86%) 16 (11.43%) 16 (11.43%) 18 (12.86%) 61 (43.57%) 2.67 + 1.09
(23-27) 5 (3.57%) 6 (4.29%) 6 (4.29%) 9 (6.43%) 26 (18.57%) 2.73 + 1.15
(28-32) 3 (2.14%) 4 (2.86%) 4 (2.86%) 3 (2.14%) 14 (10.00%) 2.50 + 1.09
(33-37) 1 (0.71%) - 2 (1.43%) - 3 (2.14%) 2.33 + 1.15
(38-42+) 1 (0.71%) 1 (0.71%) 4 (2.86%) 1 (0.71%) 7 (5.00%) 2.71 + 0.95
Total n (%) 21 (15.00%) 27 (19.29%) 32 (22.86%) 31 (22.14%) 111 (79.29%)
Moreover, the mean+SD of the response of male participants from the age groups i.e. (18-22), (23-27), (28-
32), (33-37) and (38-42+) was computed as 2.67+1.09, 2.73+1.15, 2.50+1.09, 2.33+1.15 and 2.71+0.95
respectively as presented in the table 1.
Frequency distribution of ‘I misbehave with other drivers’ across gender and driving experience
Statistical analysis of the variable was conducted and it was based on the frequency distribution, mean+SD
and mode of the participants` responses across two demographic characteristics i.e. age and driving
experience. Analysis presented in table 2 indicates that mean+SD of the response of female participants from
the driving experience groups i.e. (1-5), (6-10) and (23-27) years was computed as 2.39+1.16, 2.25+1.50 and
2.50+2.12 respectively.
Table 2: Comparison of response of respondents against Q3 across both genders and various driving
experience groups
Driving I misbehave with other drivers
Total
Gender Experience 1 2 3 4 Mean + SD
n (%)
(Years) n (%) n (%) n (%) n (%)
(1-5) 6 (4.29%) 8 (5.71%) 3 (2.14%) 6 (4.29%) 23 (16.43%) 2.39 + 1.16
Female (6-10) 2 (1.43%) - 1 (0.71%) 1 (0.71%) 4 (2.86%) 2.25 + 1.50
(11-15) 1 (0.71%) - - 1 (0.71%) 2 (1.43%) 2.50 + 2.12
Total n (%) 9 (6.43%) 8 (5.71%) 4 (2.86%) 8 (5.71%) 29 (20.71%)
(1-5) 15 (10.71%) 21 (15.00%) 18 (12.86%) 18 (12.86%) 72 (51.43%) 2.54 + 1.09
Male (6-10) 6 (4.29%) 4 (2.86%) 12 (8.57%) 12 (8.57%) 34 (24.29%) 2.88 + 1.09
(11-15) - 2 (1.43%) 2 (1.43%) 1 (0.71%) 5 (3.57%) 2.80 + 0.84
Total n (%) 21 (15.00%) 27 (19.29%) 32 (22.86%) 31 (22.14%) 111 (79.29%)
Moreover, the mean+SD of the response of male participants from the driving experience groups i.e. (1-5), (6-
10) and (23-27) years was computed as 2.54+1.09, 2.88+1.09 and 2.80+0.84 respectively as can be seen in
table 2.
Frequency distribution of ‘I block cars trying to pass’ across gender and age
Statistical analysis of the variable was conducted and it was based on the frequency distribution, mean+SD
and mode of the participants` responses across two demographic characteristics. Analysis presented in table 3
indicates that mean+SD of the response of female participants from the age groups of (18-22) and (23-27) was
computed as 1.84+1.07 and 2.13+1.13 respectively.

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Table 3: Comparison of response of respondents against Q4 across both genders and various age groups
I block cars trying to pass
Total
Gender Age (Years) 1 2 3 4 Mean + SD
n (%)
n (%) n (%) n (%) n (%)
(18-22) 9 (6.43%) 7 (5.00%) - 3 (2.14%) 19 (13.57%) 1.84 + 1.07
(23-27) 3 (2.14%) 2 (1.43%) 2 (1.43%) 1 (0.71%) 8 (5.71%) 2.13 + 1.13
Female (28-32) - 1 (0.71%) - - 1 (0.71%)
(33-37) 1 (0.71%) - - - 1 (0.71%)
(38-42+) - - - - -
Total n (%) 13 (9.29%) 10 (7.14%) 2 (1.43%) 4 (2.86%) 29 (20.71%)
(18-22) 15 (10.71%) 24 (17.14%) 16 (11.43%) 6 (4.29%) 61 (43.57%) 2.21 + 0.93
(23-27) 11 (7.86%) 10 (7.14%) 4 (2.86%) 1 (0.71%) 26 (18.57%) 1.81 + 0.85
Male (28-32) 5 (3.57%) 7 (5.00%) 1 (0.71%) 1 (0.71%) 14 (10.00%) 1.86 + 0.86
(33-37) 2 (1.43%) - 1 (0.71%) - 3 (2.14%) 1.67 + 1.15
(38-42+) 1 (0.71%) 3 (2.14%) 3 (2.14%) - 7 (5.00%) 2.29 + 0.76
Total n (%) 34 (24.29%) 44 (31.43%) 25 (17.86%) 8 (5.71%) 111 (79.29%)
Moreover, the mean+SD of the response of male participants from the age groups i.e. (18-22), (23-27), (28-
32), (33-37) and (38-42+) was computed as 2.21+0.93, 1.81+0.85, 1.86+0.86, 1.67+1.15 and 2.29+0.76
respectively as presented in the table 3.
Frequency distribution of ‘I block cars trying to pass’ across gender and driving experience
Statistical analysis of the variable was conducted and it was based on the frequency distribution, mean+SD
and mode of the participants` responses across two demographic characteristics i.e. age and driving
experience. Analysis presented in table 4 indicates that mean+SD of the response of female participants from
the driving experience groups i.e. (1-5), (6-10) and (23-27) years was computed as 1.87+0.92, 1.75+1.50 and
2.50+2.12 respectively.
Table 4: Comparison of response of respondents against Q4 across both genders and various driving
experience groups
Driving I block cars trying to pass
Total
Gender Experience 1 2 3 4 Mean + SD
n (%)
(Years) n (%) n (%) n (%) n (%)
(1-5) 9 (6.43%) 10 (7.14%) 2 (1.43%) 2 (1.43%) 23 (16.43%) 1.87 + 0.92
Female (6-10) 3 (2.14%) - - 1 (0.71%) 4 (2.86%) 1.75 + 1.50
(11-15) 1 (0.71%) - - 1 (0.71%) 2 (1.43%) 2.50 + 2.12
Total n (%) 13 (9.29%) 10 (7.14%) 2 (1.43%) 4 (2.86%) 29 (20.71%)
(1-5) 14 (10.00%) 32 (22.86%) 20 (14.29%) 6 (4.29%) 72 (51.43%) 2.25 + 0.87
Male (6-10) 19 (13.57%) 9 (6.43%) 4 (2.86%) 2 (1.43%) 34 (24.29%) 1.68 + 0.91
(11-15) 1 (0.71%) 3 (2.14%) 1 (0.71%) - 5 (3.57%) 2.00 + 0.71
Total n (%) 34 (24.29%) 44 (31.43%) 25 (17.86%) 8 (5.71%) 111 (79.29%)
Moreover, the mean+SD of the response of male participants from the driving experience groups i.e. (1-5), (6-
10) and (23-27) years was computed as 2.25+0.87, 1.68+0.91 and 2.00+0.71 respectively as can be seen in
table 4.

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VI. DISCUSSION
Temper is extra potential at the time when people are formerly under stress or pressure [19]. Anger triggers
the origination of confrontational aggression and suggest wrongdoer to harm another person [11]. Personal
aspects in addition to traffic scenario cause anger in traffic [11]; [16]. Temper is adverse in all the means i.e.
socially, literally in addition to psychologically [19]. Anger is shown as a substantial element of aggressive
driving in a case in which a mad chauffeur deliberately eliminates individuals when traveling in reaction to the
incident of disagreement in traffic [1]. Kalwar M.A et al. 2020 argued that Clear and also real findings can be
acquired by obtaining the questionnaire filled by the respondents unexpectedly after their drive in congested
traffic [33]. Furthermore the results of anger are not limited to the boundaries of freeways however it's results
are likewise experienced on the on article taking a trip life of chauffeurs i.e. household connections [16].
Significant distinction was found amongst chauffeurs only in getting restless in the situation when cars and
truck ahead decrease when traveling [34]. Disappointment was discovered to be the major reason for traffic
violations amongst drives as well as triggered by traffic congestion. A research was conducted on 52 males as
well as 46 ladies [35]; which was concluded that the age has adverse correlation with the hostile driving.
Remarkably, no substantial difference was located in aggressive driving of both the sexes. Kalwar M.A, Shaikh
S.A, as well as Khan M.A 2020 suggested that young women and males were indicated be punishing in nature
and also at the various other end, middle aged male drivers were also shown to be punishing in nature [36].
Aggressive driving actions was explored throughout the demographic characteristics i.e. age, qualification,
profession and driving direct exposures: The conclusion of the study revealed that respondents from the age
18-- 25 years revealed the 12.9% aggression; whereas, the respondents listed below the age of 18 years
revealed 23.7% aggression: female motorists showed much more aggressiveness as contrasted to the mail
vehicle drivers; trainees were indicated as much more hostile than designers, business people, servicemen,
housewife and others: skilled drivers were discovered much less hostile as contrasted to the much less
seasoned chauffeurs [14].
Kalwar M.A et al. 2020 located that the male motorists from the age of (18-22) years were discovered to be
much more restless and at the same time, female chauffeurs from the same age group were likewise
discovered to be the exact same. Furthermore, with increasing experience, women motorists were observed to
be more quick-tempered because the women from the driving experience group i.e. (11-15) were found to be
the most quick-tempered among all the respondents [37]. The authors suggested the identified factors to
improve the job satisfaction of the employees [48, 49]. The social media and TV Advertisements have the vital
impact on the Life Style of Pakistani youth [46, 47] which can be used for educating the good driving behavior.
The authors suugested the improved Human Resource Architecture for increased job satifaction [50]. The use
effective emotional intelligence at work may constitute increased job satisfaction [54]. Green HR practices are
can be utilised also for greater job satisfaction [51]. The management of workload and effective Day and Night
shift management can also improve the employees job satisfaction [52]. The organizations should challenge
the status-quo and adopt the modern HR practices to meet the desired job satisfaction in employeed [53]. The
development of healthy Organizational Culture with avoidance of negative work stress can also improve level
of job satisfaction [55, 56]. The authors suggested that there is the strong relationship between salary, pension
and satisfaction of employees in public sector organization [57]. Well satisfied employees without any job
stress and with green HRM practices & good work-life balance may behave well at work, after work and as
well as during driving.
In previous studies it has actually been underscored that age has negative correlation with the anger [38];
with hostile driving actions [35]. It was reported that the youngest individuals have extra driving aggression
(anger) as compared to older age groups [39]. It was wrapped up by the study which was conducted on 1208
motorists that individuals with younger age are much more hostile as contrasted to the older aged people
[40]. Age was located to be highly connected with the road rage which was mirrored by these criteria e.g.
("discourtesy, traffic obstructions, hostile motions, sluggish driving and authorities visibility" [41]. The lack of
funds is found as the major barriers in the implementation of MIS [45] and these issues should be resolved to
improve the administration of traffic & road departments for the driving safety. Effective use of MIS can
improve the overall administrative performance of road, traffic & transportation departments for the ultimate
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drivers’ & public safety & satisfaction [59-61] in modern transportation and driving scenario. ICT applications
are equally beneficial & effectively for the service sectors also [62-64] and road, traffic & transportation
departments are no exception. The people follow the different patterns for exploring the information [65, 66]
and it is very essential for the road, traffic & transportation to understand the drivers’ & public’s information
seeking behavior their safety. The drivers’ and public behaviors are transformed after Covid-19 [43] and road,
traffic & transportation departments should be ready to face post Covid-19 scenario because the drivers &
public can only be safe by providing the better service quality attributes on the roads during transportations
[68]. The web 2.0 tools i.e. Facebook, Twitter, Wikis, RSS, linkedin, blogging, YouTube and email groups are
being used for promoting products, services and ideas [67] and road, traffic & transportation departments
should use them too effectively for the safe and secure road experience. However in the here and now
research, no difference in aggressive driving was discovered among the pupils and also teachers, different age
and also experience except punishing, it was discovered to be dramatically different amongst the chauffeurs of
different driving experience. Kalwar M.A et al. 2020 indicated that the road rage, driving impatience,
competing and also punishing were in considerable favorable partnership with one another: which plainly
indicates that on raising on factor will certainly cause the specific rise in the numerous aspects [24].
Study was carried out, which analyzed factors associated with rage while driving and feasible substantial
reflection of temper on driving actions was highlighted: drivers were asked to keep dairies with them through
of two weeks and likewise pen down the details such as nearly occurred mishaps and event on feelings of
rage: 100 milks were explored, which showed 293 almost happened mishaps as well as 383 events of
experiencing rage: mainly temper was reported when there was the traffic congestion, thus it can be wrapped
up that there is the web link between variety of virtually crashes as well as the events of temper that were
experienced by the motorists [15]. Productivity Improvement is the concern for service & administrative
activities also [74-76] and road, traffic & transport department should continuously explore the ways to
improve the overall productivity of themselves for the safety of road, drivers & public. Performance evaluation
is necessary for the service & administrative departments [77-81] and the road, traffic & transport
department should continuously update their performance evaluation criteria with the changes in roads,
traffic & transportations. These major concerns suggest that there is a strong requirement for driving
psychology and education that can aid reverse this trend and also transform individuals's driving behaviors.
Motorists need to be instructed the ethical dimension of driving, which shows the personality we have as a
motorist: there is the need of study in order to teach motorists to analyze their own driving individuality as
helpful or hostile, rational or impatient, calm or frustrated, error-free or making errors, and cooperative or
opportunistic: there is likewise the need for vehicle drivers to acknowledge that driving is a social activity that
requires collaborated communications [42].
VII. CONCLUSION
Majority of the female drivers from various age groups disagreed in the response of variable i.e. I misbehave
with other drivers. Moreover, Female drivers from the age group of (18-22) strongly agreed on the question of
misbehaving with other drivers. Similarly, majority of male drivers from the age groups i.e. (18-22) agreed
and strongly agreed in the response of above mentioned variable. Both male and female drivers strongly
agreed and agreed in their response on the question i.e. I block cars trying to pass. It was indicated by the
results that male and female drivers from the age group of (18-22) years were found to be more aggressive
comparatively. Furthermore, the male and female drivers form the driving experience group of (1-5) years
were found to be more aggressive as compared to other groups.
VIII. FUTURE IMPLICATIONS
The surveys for the present research study were got filled from the enrollees at canteens and from lecturers at
their workplaces yet if they would certainly have been got filled up at the point when they revealed such
emotions throughout their driving (punishing while driving), they would react with the precise and specific
intensity. In this regard, for the extension of the here and now research it was recommended to gather the
data at the point of expression of the feeling (punishing while driving).

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IX. LIMITATIONS
Deficient sample size and addition of only a few demographics were counted to be the significant constraints
of the current study.
X. ACKNOWLEDGEMENT
Authors of the present research paper would like to thank the teachers and students of Mehran UET for their
immense cooperation during data collection.
XI. CONFLICT OF INTEREST
There was no conflict of interest among the authors of the present research paper.
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