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Business and Professional Communication 3Rd Edition Beebe Test Bank Full Chapter PDF
Business and Professional Communication 3Rd Edition Beebe Test Bank Full Chapter PDF
Assessment
Multiple-choice
Type
Question Stem In what way do managers relate to those they supervise?
Skill Level
Understand
(mark X where
the Concepts
applicable)
X
Question Title M/C Question 2
Assessment
Multiple-choice
Type
Question Stem Which types of leaders give priority to individuals over work?
Skill Level
Understand
(mark X where
the Concepts
applicable)
X
Assessment
Multiple-choice
Type
Question Stem ________ leaders don’t try to know their employees on an individual level.
Answer Correct Feedback
Answer (x)
a. Task-focused X
b. Person-focused Consider This: These leaders
think work takes priority over
people.
LO 6.1: Review the four different
types of work relationships
Answer
Choices c. Relationship-focused Consider This: These leaders
think work takes priority over
people.
LO 6.1: Review the four different
types of work relationships
d. Communication-focused Consider This: These leaders
think work takes priority over
people.
LO 6.1: Review the four different
types of work relationships
Learning
LO 6.1: Review the four different types of work relationships
Objective
Topic/Concept Relating to Your Manager
Difficulty
Easy
Level
(mark X where X
applicable)
Skill Level
Understand
(mark X where
the Concepts
applicable)
X
Assessment
Multiple-choice
Type
A person who uses the grapevine or an informal network for workplace information
Question Stem
uses ________ communication.
Skill Level
Understand
(mark X where
the Concepts
applicable)
X
Assessment
Multiple-choice
Type
Question Stem A(n)________ is an individual who manages conflict by giving in and surrendering.
Skill Level
Understand
(mark X where
the Concepts
applicable)
X
Assessment
Multiple-choice
Type
Question Stem Which types of individuals manage conflict by being assertive?
Learning
LO 6.3: Discuss negotiation strategies and solutions at work
Objective
Topic/Concept Relating to Those You Lead
Difficulty
Easy
Level
(mark X where X
applicable)
Skill Level
Understand
(mark X where
the Concepts
applicable)
X
Assessment
Multiple-choice
Type
Who are the individuals that manage conflict by working with others to solve problems
Question Stem
and make decisions?
Skill Level
Understand
(mark X where
the Concepts
applicable)
X
Assessment
Multiple-choice
Type
Question Stem What kind of link is created between two people through interpersonal communication?
Assessment
Multiple-choice
Type
Question Stem How does upward communication flow?
Skill Level
Understand
(mark X where
the Concepts
applicable)
X
Question Title
M/C Question 10
Assessment
Multiple-choice
Type
Question Stem An accommodator is an individual with
Skill Level
Understand
(mark X where
the Concepts
applicable)
X
Note: Here starts 15 Multiple Choice Apply, Analyze, Evaluate level questions
Assessment
Multiple-choice
Type
During a sales meeting, the general manager says the target for the year should be
fixed at $20 million. The team disagrees and suggests a target of $10 million instead.
Question Stem Rather than completely disregarding the team’s view, the general manager negotiates
at a target of $15 million. What conflict style is the general manager portraying in this
scenario?
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Multiple-choice
Type
During a class discussion, the teacher raises a question that starts an argument
between her and the students. Instead of solving the matter, the teacher shifts to a new
Question Stem
topic, saying time is very limited and they need to move on. Which type of conflict is
illustrated in this situation?
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Question Title M/C Question 13
Assessment
Multiple-choice
Type
After Lilia bakes cupcakes for a party to be held later that evening, Judd, her son, asks
Question Stem if he can have one. She refuses and says he can have one at the party. Immediately,
Judd’s face turns red, and he storms out of the room. What kind of actions are Judd’s?
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Multiple-choice
Type
Rico is in charge of planning his family’s monthly budget and expenses. Ursula, his
Question Stem wife, however, doesn’t think he’s doing it well, so she suggests a few changes and
helps him plan better. What is Ursula’s concept of communication called?
Assessment
Multiple-choice
Type
Rudy is the managing director of an advertising company and hires Rose as his
personal secretary. As the months pass, the two begin spending more and more time
Question Stem
together, and ultimately start dating. What kind of a relationship are Rudy and Rose
involved in?
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Multiple-choice
Type
Shari, the business development manager, appoints three new people to her sales
team. As they have no previous experience, she tells them to contact her anytime for
Question Stem
help. Shari also tells the group not to consider her as their boss, but as one of the team
members. What kind of communication does Shari employ in this situation?
Skill Level
(mark X where Apply What Analyze It Evaluate It
applicable) You Know
X
Assessment
Multiple-choice
Type
Ever since joining the creative writing team at Caravaggio’s, Antonio and Malcolm were
great friends. However, when Antonio was promoted to manager of the team, he
stopped eating lunch with Malcolm. He also moved Malcolm’s workstation to a different
Question Stem floor from the rest of the team. Although Antonio did not talk badly about Malcolm’s
work, belittle his standing in the company, or threaten him in any way, Malcolm
resigned as a direct consequence of Antonio’s behavior. How can Antonio’s attitude
toward Malcolm be described, and why?
Assessment
Multiple-choice
Type
The headmaster of Hebron International School wanted to cover the football field with
natural grass, but the physical education teachers suggested synthetic grass because
Question Stem of the unpredictable and extreme weather conditions in the area. The headmaster
ignored their suggestion and went ahead with the natural grass. What type of behavior
does the headmaster exhibit, and how?
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Multiple-choice
Type
Tim, Sam, and Ross meet to discuss their sales strategies for the upcoming quarter.
When their discussion reaches a point where they can’t agree on anything, Tim
Question Stem
suddenly gets up and says, “I have to pick my kids from school. You two sort this out.”
He then leaves. Which conflict style does Tim display in this situation?
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Question Title M/C Question 20
Assessment
Multiple-choice
Type
Lydia feels her manager, Denny, bullies her at every opportunity. Whenever their
project hits a snag, Denny singles out Lydia and launches into a verbal tirade against
Question Stem
her. On a few occasions, Denny has even threatened to fire Lydia due to her supposed
“incompetence.” What type of bullying behavior does Denny use to intimidate Lydia?
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Question Title
M/C Question 21
Assessment
Multiple-choice
Type
Toby owns his own construction company and recently met with Dante, the owner of
another firm, to discuss a possible merger. During their meeting, however, their
conversation shifted direction, and Dante got defensive and frustrated with the
Question Stem
parameters Toby suggested. Finally, Toby said, “I think we both want to move forward
with this merger, so let’s meet again tomorrow to talk more.” What is Toby’s intention
behind this statement?
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Multiple-choice
Type
The management of Creative World notices the staff using horizontal communication
Question Stem
for sharing information. This type of communication generally takes place between
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Multiple-choice
Type
The chairman of a manufacturing company calls for a general staff meeting to discuss
Question Stem
the process of operations. He asks the senior managers to skip the introduction part
and move straight to the main topic of discussion. The chairman’s attitude shows he is
more focused on
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Multiple-choice
Type
The managers at Cool Pools are well liked by the employees. Whenever a team is
asked to work on a new project, the relevant manager explains the intricacies of the
project to each member, provides them with additional help when required, and creates
Question Stem
a coherent work schedule for every member. This ensures the employees do not feel
“dumped on” at any stage of a project. What method of delegation do the managers at
Cool Pools employ?
Answer Correct Feedback
Answer (x)
a. DRGRAC X
b. Transactional Consider This: This approach
gives equal importance to task
and person.
LO 6.3: Discuss negotiation
strategies and solutions at work
Answer
Choices c. PUGSS Consider This: This approach
gives equal importance to task
and person.
LO 6.3: Discuss negotiation
strategies and solutions at work
d. Relational Consider This: This approach
gives equal importance to task
and person.
LO 6.3: Discuss negotiation
strategies and solutions at work
Learning
LO 6.3: Discuss negotiation strategies and solutions at work
Objective
Topic/Concept Relating to Those You Lead
Difficulty
Moderate Difficult
Level
(mark X where X
applicable)
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Essay
Type
Examine the five guidelines that are used to reduce manager resistance. Cite relevant
Question Stem
examples.
Learning
LO 6.1: Review the four different types of work relationships
Objective
Topic/Concept Relating to Your Manager
Difficulty
Moderate Difficult
Level
(mark X where X
applicable)
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Essay
Type
Explain the concept of horizontal communication. Elaborate this process with a real-life
Question Stem
example.
Learning LO 6.2a: Define relational conflict
Objective 6.2b: Describe ways of managing relational conflict
Topic/Concept Relating to Your Coworkers
Difficulty
Moderate Difficult
Level
(mark X where X
applicable)
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Essay
Type
Question Stem What is DRGRAC? Highlight its benefits to an organization.
Learning
LO 6.3: Discuss negotiation strategies and solutions at work
Objective
Topic/Concept Relating to Those You Lead
Difficulty
Moderate Difficult
Level
(mark X where X
applicable)
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment Essay
Type
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Essay
Type
A person who says, “Let’s both think about this issue before making a rash decision” is
Question Stem
what kind of a person? How will this nature be beneficial to an organization?
Learning
LO 6.4: Interpret the different styles of conflict
Objective
Topic/Concept Understanding Conflict Styles
Difficulty
Moderate Difficult
Level
(mark X where X
applicable)
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Essay
Type
Evaluate the importance of the PUGSS model of conflict management. Examine each
Question Stem
step of this model by providing relevant examples.
Learning
LO 6.5: Report the different ways of managing conflict in the workplace
Objective
Topic/Concept Managing Conflict at Work
Difficulty Moderate Difficult
Level
X
(mark X where
applicable)
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Essay
Type
How can a person relate to his or her manager in today’s modern age? Explain the
Question Stem
various strategies and their uses.
Learning
LO 6.1: Review the four different types of work relationships
Objective
Topic/Concept Relating to Your Manager
Difficulty
Moderate Difficult
Level
(mark X where X
applicable)
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Essay
Type
Explain the concept of office romance. Analyze the various ways in which it affects a
Question Stem
workplace.
Learning LO 6.2a: Define relational conflict
Objective 6.2b: Describe ways of managing relational conflict
Topic/Concept Relating to Your Coworkers
Difficulty
Moderate Difficult
Level
(mark X where X
applicable)
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Question Title
Essay Question 34
Assessment
Essay
Type
Examine the various conflict styles. Using examples, discuss the characteristics of
Question Stem
each.
Learning
LO 6.4: Interpret the different styles of conflict
Objective
Topic/Concept Understanding Conflict Styles
Difficulty
Moderate Difficult
Level
(mark X where X
applicable)
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Assessment
Essay
Type
Evaluate the prevalence of workplace bullying in American organizations. How can this
Question Stem
issue be managed in a workplace?
Learning
LO 6.5: Report the different ways of managing conflict in the workplace
Objective
Topic/Concept Managing Conflict at Work
Difficulty
Moderate Difficult
Level
(mark X where X
applicable)
Skill Level
Apply What Analyze It Evaluate It
(mark X where
You Know
applicable)
X
Another random document with
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The Project Gutenberg eBook of Regényirók
This ebook is for the use of anyone anywhere in the United States
and most other parts of the world at no cost and with almost no
restrictions whatsoever. You may copy it, give it away or re-use it
under the terms of the Project Gutenberg License included with this
ebook or online at www.gutenberg.org. If you are not located in the
United States, you will have to check the laws of the country where
you are located before using this eBook.
Title: Regényirók
Tanulmányok
Language: Hungarian
REGÉNYIRÓK
TANULMÁNYOK
BUDAPEST, 1921
FRANKLIN-TÁRSULAT
MAGYAR IROD. INTÉZET ÉS KÖNYVNYOMDA
KIADÁSA
REGÉNYIRÓK
TANULMÁNYOK
IRTA
VOINOVICH GÉZA
BUDAPEST, 1921
FRANKLIN-TÁRSULAT
MAGYAR IROD. INTÉZET ÉS KÖNYVNYOMDA
KIADÁSA
Gogoly 5
Lermontov 18
Goncsárov 36
Turgenyev 50
Tolsztoj 61
Dosztojevszkij 81
Björnson Björnstjerne 116
Scott Walter 131
Bulwer 147
Thackeray 159
Keller Gottfried 173
Meyer Konrád Ferdinánd 190
FRANKLIN-TÁRSULAT NYOMDÁJA.
GOGOLY.