CASE STUDY

Background:
The Ovolo Group is a collection of contemporary hotels that keep you connected to the little
luxuries you love, all effortlessly included. The company prides itself on being in touch with the
modern traveler through award-winning interior designs, detail-driven comforts, complimentary
value-added services like the mini bar and breakfast, with cutting-edge technology.
A proud Hong Kong brand, Ovolo Group remains a family-owned and privately-operated
business operating four hotels and three restaurants in Hong Kong, and eight hotels and seven
restaurants across Australia in Sydney, Melbourne, Canberra and Brisbane.

Recent Accolades:
Ovolo Group, Hotel brand of the Year – 2020, Best Marketing Campaign of the Year – Year of
the Veg, 2021 and #1 in Australia – Ovolo Woolloomooloo Traveler’s Choice Best of the Best –
Ovolo Central (TripAdvisor). Import/Export Excellence – 2021 (Hong Kong, Australia Business
Association).

TASK (Choose only one of the ‘Wonder. Full’ Ovolo venues below)
1. Ovolo South Yarra

Reflection paper outlining the procedures the venue can use to identify and manage legal
risks.

Write a reflection paper outlining the procedures the venue can use to identify and manage
legal risks.
COMPANY INTRODUCTION
 The Ovolo South Yarra is a part of the Ovolo group, a large company in Hong Kong that
offers with a contemporary, modern, and luxuries hotels and restaurants across Australia
in Sydney, Melbourne, Canberra and Brisbane. The Ovolo South Yarra is a place where
vintage design and pop art merge. It has a past, present, and progressive concept. The
design is bold, creative, and surprising vibes from disco, rock gods, and retro glamour.
Each room is retro-plush, with chrome and colorful accents, that includes four Rock star
suites named after the era's most iconic, lyrical lovers. Also, we can feed our soul with a
unique Ovolo kitchen & bar concept, inspired by fresh and locally-sourced produce,
ethical eating and conscious cuisine. Alongside of seasonal cocktails and wines from
some of Australia’s most progressive producers. The Ovolo South Yarra sets the scene
 for an extraordinary hotel experience embodying our philosophy of connecting with our
customers emotionally and complementing the local cultural scene.

MANAGING LEGAL RISK

 The Ovolo South Yarra manages legal risk by identifying, evaluating, analyzing, and
controlling potential and Actual risks that they may face in their day-to-day operations.
Through this procedure, we can effectively control the potential legal risk the business
may face and provide a workable solution. Also, by simply following the compliance
requirements for business sectors, such as registering the company or business name,
allows you to operate legally and avoid legal risk, such as financial penalties and a prison
sentence. Another is to register for good and service tax. Each firm must determine the
legal and regulatory requirements that have an impact on their operations, goods, and
services in order to minimize negative effects and maintain the company's reputation and
image. Additionally, while assessing compliance requirements, legal risk should be taken
into account as it relates to the control of internal and external risks that can result in
financial loss for the company.

 List at least twelve legal risks the venue faces.

1. Contract Risk Management

2. Data Breaches
3. Legislative Compliance
4. Financial damage
5. Reputation damage
6. Penalties, fines, or injunctions
7. Location Hazard
8. Food Hazard
9. Health risk
10. Permit and Licenses
11. Unauthorized Operation
12. Injury of staff, guest, and clients

Explain how you would:

 identify the organization’s legal risks and compliance obligations.
- It is important for an organization to identify and understand the compliance
requirements, regulations and standards to avoid legal risk. Once the organization's
compliance obligations have been recognized and determined, they may now access and
analyze their policies, procedures, processes, and work activities to see whether they are
 in compliance with the appropriate laws and licensing requirements. For a business to
grow, they must identify what must be done to be compliant and handle any legal risks
associated with potential non-compliances. Identifying potential risks can also prevent
the organization from long-term financial loss or reputational damage.

 access information from a range of sources to assist with developing and

implementing risk controls.

- Risk control is the set of strategies by which firms assess potential misfortunes or
losses and take activity to diminish threats. It actualizes proactive changes to decrease
chance in these regions. Chance control hence makes a difference companies restrain
losses. It could be a key component of a company's enterprise chance administration
protocol.

Risk control could be a basic portion of cutting edge commerce administration,

empowering companies to distinguish, survey, and moderate potential risks and
dangers to their operations and destinations. By executing a combination of hazard
control strategies, such as evasion, misfortune avoidance, misfortune decrease,
partition, duplication, and broadening, businesses can minimize their presentation to
dangers and improve their flexibility.

Risk management is important for all businesses, either small or medium-sized

practices. This applies both to protecting the company's assets, finances and
operations, and to contributing to satisfactory legal regulation, corporate governance
and diligence. Effective risk management protects a company's reputation, goodwill
and position. It is important to establish a risk management “culture” in your
company. This highlights the importance of risk management as part of the daily
work of all employees at all levels of the company.

 determine and communicate to staff the consequences of non-compliance.

- Non-compliance refers to an individual’s disappointment to act inside expressed

boundaries or refusal to comply with such controls or rules. It can be both
unintentional or intentional depending on the scenario and situations. Noncompliance
within the working environment refers to workers who don't follow the code of
conduct, wellbeing and security directions, or any other set of rules required inside
the commerce. For illustration, The Ovolo Group is a business, and it is their
responsibility to deal with a representative's disappointment or refusal to conduct
themselves within the suitable manner.
 Employee compliance and non-compliance can spread all through the work
environment and between co-workers. In the event that one laborer sees another
getting absent with rule-breaking without issue, at that point they may take after suit.
One of the ways to halt non-compliance some time recently is to oversee your
representatives decently. Positive inspiration can do a parcel more for a representative
than negative fortification does. Inform and educate your employees of the
repercussions of non-compliance. Examine why you have been given them the duties
you've got and the reason for your choices. Now and then they fairly require a few
clarification or understanding of why their behavior is considered insolent and
noncompliant.

Approaches and methods that are distributed or troublesome to get it make it

troublesome for workers to take after, no matter how great those arrangements are.
Compliance is the extreme objective of our arrangements and strategies. So we took
the time to form a solid manual and made it accessible to our employees. Developing
a solid approach may be a great beginning, but you need your group to get it and
follow the approaches you've set up. At long last, our arrangements are planned to
guarantee the security and victory of our workers and those who work with them.

 access specialist legal advice.

- Consulting and legal expert will help the organization to have a better understanding
when it comes in of handling legal risk. Also, it is important to seek a legal specialist
for advice on areas that including contracts, debt recovery, business law, insurance,
intellectual property, and more to avoid damage and lose. Additionally, one benefit of
consulting with business advisors and legal experts is that they can give you
information on licenses, permits, codes of conduct, and other legal issues specific to
each industry sector and the services offered. According to The Australian Business
Licenses and Information Service (ABLIS), some organizations have compliance
officers who keep an eye on compliance and advise management on the organization's
obligations.

 Maintain your own knowledge of legal risk and compliance matters and keep staff up
to date.

- The primary step toward workplace compliance is to form beyond any doubt
everybody knows your arrangements and strategies. It’s important to report your
company’s rules in your worker handbook. It’s imperative to create beyond any doubt
merely consistently apply those arrangements and methods similarly so that your
entire organization sees that there isn’t any uncommon treatment. Once you've got
your approaches in place, you’ll need to do more than just communicate them with
workers. Preparing will offer assistance to reinforce those compliance methods and
 arrangements so that they’re less likely to form mistakes. Positive fortification is one
step within the right heading, but don’t disregard that compliance may be a two-way
road. It’s basic to keep communication open for any workers who need to converse
about working environment compliance.

From security controls to stopping approaches, it’s critical to form beyond any doubt
that everybody buys into your company’s rules. Having arrangements and strategies
of policies and procedures is one thing we must have our own knowledge and we
must know how to apply them really matters. Compliance rules influence everybody
within the company, from best officials to modern individuals of the group. It is
critical to guarantee that these approaches and strategies are connected similarly and
reliably so that the trade as a whole gets it that there's no uncommon treatment. In
case the staff realized the rules were not equally connected, they would be less likely
to purchase them. The most perfect way to maintain a strategic distance from this
potential issue is to everybody the significance of these approaches and methods.

 Monitor the organization’s performance to ensure on-going compliance.

- Setting companywide desires and having them met reliably may be a troublesome
challenge for all businesses compliance. Guaranteeing compliance to these desires
within the working environment is an essential to smooth work in every day
workflow, but to guarantee best for security and compliance measures are met.

Compliance observing relates to quality affirmation tests that an organization

performs to confirm how well its trade meets its lawful and inside handling
commitments. This ought to screen compliance execution is frequently an
administrative necessity.

Furthermore, the strength of an organization's oversight program can be an imperative

guideline for compliance with directions pertinent to the organization. A devoted
compliance group is ordinarily capable of following this compliance and observing
day-to-day operations, but inner review gives extra control and authorization,
particularly in expansive or complex companies.