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  • White and Blue Professional Customer Satisfaction Survey Form

    Uploaded by

    Komal Gupta
    7 views1 page
    This customer satisfaction survey document collects customer feedback on a company's product or service. It asks for the customer's contact information and how they heard about the product. It then uses rating scales to assess the customer's overall satisfaction, likelihood of recommending the product, experience with customer service, ease of using the website, and quality of the product. It concludes by asking for any suggestions for improvement.

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    This customer satisfaction survey document collects customer feedback on a company's product or service. It asks for the customer's contact information and how they heard about the product. It then uses rating scales to assess the customer's overall satisfaction, likelihood of recommending the product, experience with customer service, ease of using the website, and quality of the product. It concludes by asking for any suggestions for improvement.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views1 page

    White and Blue Professional Customer Satisfaction Survey Form

    Uploaded by

    Komal Gupta
    This customer satisfaction survey document collects customer feedback on a company's product or service. It asks for the customer's contact information and how they heard about the product. It then uses rating scales to assess the customer's overall satisfaction, likelihood of recommending the product, experience with customer service, ease of using the website, and quality of the product. It concludes by asking for any suggestions for improvement.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Customer

    Satisfaction Survey

    Full Name Age Contact Phone

    Address Gender Male Female

    How did you hear about our product/service?

    Social Media Search Engine Advertisement


    Word of Mouth Other (Please specify)

    How would you rate your overall satisfaction with our product?
    Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

    How likely are you to recommend our product/service to a friend or colleague?


    Very Likely Likely Neutral Unlikely Very Unlikely

    How likely are you to recommend our product/service to a friend or colleague?


    Very Likely Likely Neutral Unlikely Very Unlikely

    How was your experience with our customer service team?


    Excellent Good Average Poor Very Poor

    How easy was it to navigate our website/app?


    Very Easy Easy Neutral Difficult Very Difficult

    How would you rate the quality of our product/service?


    Excellent Good Average Poor Very Poor

    Do you have any suggestions for how we can improve our product/service or customer
    experience? (Open-ended response)

    Thank you for taking the time to complete our customer satisfaction survey.
    Your feedback will help us improve our product/service.

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