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How Canadian
higher ed students
pick their courses
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While it might not receive a lot of attention in the higher ed media, the
question of how students research and choose their courses once enrolled at an
institution can have a significant impact on that institution, especially on
departments and individual faculty members. Whether it’s offering multiple
sections of a popular course or filling enough seats to ensure that a course will
run, departments and faculty are always engaging in a form of internal
marketing to promote their offerings.
We wanted to learn more about this key part of the student journey, so we
reached out to our StudentVu panel to find out how Canadian students choose
their courses once they are enrolled.
As you can see in the table below, the most commonly consulted sources of
information are the school’s academic calendar, friends in the same program,
and department websites.
Table 1. Do you do any of the following to research courses before you sign up for them?
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As indicated above, the most widely used source of information was the
academic calendar (79%). This was especially true for university students
(81%), who were found to be significantly more likely to use an academic
calendar to research courses compared to college students (this category
included polytechnics and trade schools) (71%). University students were also
significantly more likely to say they went on social media to talk to others
about a course (27% vs. 16%).
First-year students were more likely than later-year students to say they read
the department website (58% vs. 45%), while those in second year or higher
were more likely to talk to friends in the same program (63% vs. 47% of first-
years).
If we look more specifically at age, we see that respondents aged 20 and older
were more likely to read past syllabi for a course (39% vs. 26%).
There is another story embedded in these same findings, however, which is the
story of how departments and individual faculty members work to promote
their classes to students already enrolled in their school. This is effectively a
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On average, the most important qualities when picking courses were content
covered in the course and the day/time of the course.
Table 2. How important were each of the following qualities when you were picking your courses?
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In this category, students with disabilities and those identifying as women were
also more likely to say that courses being held at a time when they felt safe on
campus was a priority for them (35% for those with a reported disability vs.
22% for this without, and 36% for women vs. 12% for men).
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Women were more likely than men to say that their instructors being
friendly/approachable (87% vs. 78%) and having clear expectations for students
(64% vs. 51%) were important to them.
Men, by contrast, were more likely than women to say that their instructor’s
level of specialization in the course material was important (61% vs. 48%).
Students with a disability were more likely than this without to say that being
passionate about the course material (89% vs. 76%) and having clear
expectations for students (67% vs. 56%) were important qualities for instructors
to have.
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Women were more likely than men to select one or two large exams as
appealing (42% vs. 33%) while men were more likely to prefer group
presentations (23% vs. 15%).
What Next?
If you are a faculty member, marketing professional, or departmental staff,
these findings might help shape the way you think about designing and
communicating your course offerings. While much of the emphasis in higher
ed marketing might be placed on bringing new students to your school, there is
another round of internal marketing that happens when students select their
courses.
Looking back at the results of this study, consider chatting with your
colleagues about:
• How your department is getting the word out about its courses to
students (i.e., is the department website doing a good job?)
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(/forum/how- While it might not receive a lot of attention in the higher ed media,
the question of how students research and choose their courses once
canadian-higher-ed- enrolled at an institution can have a significant impact on that
students-pick-their- institution, especially on departments and individual faculty
members. Whether it’s offering multiple sections of a popular course
courses) or filling enough seats to ensure that a course will run, departments
and faculty are always engaging in a form of internal marketing to
promote their offerings.
(/forum/how-
It’s widely known that declining youth populations have created
changing-its-name- enrolment challenges for many Canadian postsecondary institutions,
helped-a-canadian- especially those that aren’t located in or near urban centres. What
might be less well known are the stories of higher ed professionals
college-reverse-its-
who have succeeded in addressing these challenges, often with fixed
fortunes-part-one) or even declining resources.
(/forum/the-words- “Trust me. I know what kids care about these days.”
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