Herzlich willkommen zum

Referat: Citrix XenApp und XenDesktop 7.8

Marco Fernandez // Citrix Certified Instructor

Gloria Gräser // Product Manager Digicomp
 • XenApp and XenDesktop Improvements

• User Experiences

• MultiGeo Zones

• Application Limits

• Multiple Reboot Warnings

Agenda
• Session Recording

• Citrix Director Enhancements

• Storefront 3.5

• AppDisks

• Best Practice
XenApp and XenDesktop
Improvements

© 2015 Citrix | Confidential

XenApp and XenDesktop Improvements

• Improved flow of database configuration

– Previously could not configure Site to create separate
databases for Site, Logging and Monitor data stores
– This is now possible during the step where the
administrator selects the SQL Server instance to use

• Multiple controllers can be specified during the initial

Site configuration
– Previously would need to add additional controllers
after Site configuration
– This is now possible during the step where the
administrator selects the SQL Server instance to use

• Updated MetaInstaller to install SQL Express 2012 SP2

User Experience

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User Experience
Self service password reset

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Self Service Password Reset

• Platinum Feature
• Reduce Helpdesk Calls
• Instantly unlock accounts
• Additional Security Questions
• Aimed at XenApp 6.5
organizations that want to move to
StoreFront while retaining SSPR
Self Service Password Reset
XenApp 6.5
SQL Database
Data Collector

StoreFront XenDesktop 7.8

Receiver SQL Database
3.5 Controller

XenApp 6.5
SQL Database
SSPR AppCenter

Server 2008R2
AppCenter 6.5
Single Sign On 5.0
Device, app and cloud flexibility
Secure Browser

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Users Hardware
Access Resource
HTTPS
(443)
NetScaler Gateway

ICA HTTP (80)

HTTPS (1494) HTTPS (443)
(443)
Secure Browser Web App

StoreFront XML
(80)
XML
(443)
Control
SQL
(1433)
Controller SQL Server
Receiver for HTML5

• Since we expect the web apps to

only be accessed via browser,
configure HTML5 Receiver

• This is a store-level setting; create

multiple stores on the same server
if necessary
Kiosk Mode

Standard Browser Mode Kiosk Browser Mode

Create Shortcut URLs – Basic Option

• To create URLs that can be linked from other websites, use the “Add Shortcuts to
Websites” feature of Receiver for Web
Create Shortcut URLs – Advanced Option

• For more flexibility, build a

launcher using StoreFront’s Web
API (public download on
citrix.com)
– Faster app launch times
– Custom authentication methods
– Allows more permissive launches (no
need to whitelist source URLs)
Multi-Site
Single Site Implementation

SQL SQL SQL

Delivery Controller Delivery Controller Delivery Controller

Physical PC Linux Desktop Apps Windows Desktop Windows Desktop

Satellite Headquarters Satellite

Multi-site Implementation

SQL

Delivery Controller

Delivery Controller Delivery Controller

Linux Desktop Apps Windows Desktop

Headquarters
Physical PC Windows Desktop

Satellite Satellite
Zones

StoreFront

StoreFront StoreFront

Primary Zone

Zone Headquarters Zone

Satellite Satellite
 Connection Leasing
StoreFront

Delivery Controller Site DB

XML File

Apps Physical PC Personal Pooled Linux Desktop Personal

Windows Desktop Windows Desktop Linux Desktop

19
Failover

SQL

Delivery Controller

Delivery Controller Delivery Controller

Linux Desktop Apps Windows Desktop

Headquarters
Physical PC Windows Desktop

Satellite Satellite
XenApp & XenDesktop
Hybrid deployment

Primary Zone

XenApp Zone 1 XenApp Zone 2 XenApp Zone 3 XenApp Zone 4 XenApp Zone 5

Azure Azure Azure Data Center A Data Center B

(East US) (West US) (West Europe) (Hyper-V) (XenServer)
Citrix Workspace Cloud
Applications and Desktop Services

Workspace Cloud
Control Plane

XenApp Zone 1 XenApp Zone 2 XenApp Zone 3 XenApp Zone 4 XenApp Zone 5

Azure Azure Azure Data Center A Data Center B

(East US) (West US) (West Europe) (Hyper-V) (Hyper-V)
MultiGeo Zones
What does this feature accomplish?

• Divides a Site into separate zones

• A zone contains resources which communicate to other zones via a low latency connection
• Resources can include Controllers, Machine Catalogs, Hypervisor Connectors
• Two types of zones available
• Primary Zone
• Containing at least a Controller and Database. May also contain License Server and Director servers for the Site
• Examples of a Primary Zone: Main office, main datacenter location
• Satellite Zone
• At a minimum, there will be a single VDA in this zone.
• Satellite zones may also include a local Controller
• Example of a Satellite Zone: Remote branch office
MultiGeo Zones
Diagram of Site configured with MultiGeo Zones
MultiGeo Zones
Why would a customer use this feature?

• Allows a XenDesktop Site to span multiple branches or datacenters rather than

build a separate site for each
• Allows for centralized management across multiple branches or datacenters
from a single Studio instance
MultiGeo Zones
What Happens During A Local Controller Failure?
MultiGeo Zones
What Happens During A WAN Failure?
Limitations
Limitations, Known Issues & Technical Risks

• Satellite Zones with no local Controller or Storefront server experience a single point of failure if
the WAN connection is interrupted

• Lack of database replication to satellite sites with Local Controllers introduces a reliance on
Connection Leasing to reconnect to applications launched within the past 2 weeks (default
value). The leasing cache value can be modified if required.

• After upgrading from XA/XD 7.6.300 to XA/XD 7.8, the MultiGeo Zones feature does not appear
in Citrix Studio
– To resolve this behavior, in an Elevated rights PowerShell Window, navigate to “C:\Program
Files\Citrix\XenDesktopPoshSdk\Module\Citrix.XenDesktop.Admin.V1\Citrix.XenDesktop.Admi
n\StudioRoleConfig” and run the following
– Import-AdminRoleConfiguration .\RoleConfigSigned.xml
Application Limits

© 2015 Citrix | Confidential

Application Limits
What does this feature accomplish?

Application Limits allows for the admin or support team to configure an application
to launch a specific number times, either for the user (single launch) or for the
Delivery Group.
Application Limits
Why would a customer use this feature?

Application Limits are beneficial in the following scenarios:

• When used to limit the number of sessions a resource intensive application that
can be launched
• When used to control licensing of an application and prevent users from
launching multiple session, thus, using multiple licenses
• Will assist customers in remaining within their Software License Agreement
Application Limits
How do I configure this feature?

Under the Delivery tab in Application

Settings

• Check box Limit to one instance per

user to restrict the users to single
launch

• Set the value under Limit the number

of instances running at the same
time to limit the number of
simultaneous copies of an application
can be used for the Delivery Group
Multiple Reboot Warning and
Schedules

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Multiple Reboot Warning and Schedules
What does this feature accomplish?

This feature reintroduces the ability for administrators to allow multiple warnings to
users prior to rebooting the server.
Multiple Reboot Warning and Schedules
Why would a customer use this feature?

Previously, the Reboot Warning would only occur a single time 5 minutes prior to
the reboot occurring. This could potentially cause lost work if the end-user did not
see the initial warning or quickly dismissed it. With the multiple reboot warnings,
the end-user would be reminded every 5 minutes to save their work.
Multiple Reboot Warning and Schedules
How do I configure this feature?

From Citrix Studio:

• Edit the Delivery Group and select
Restart Schedule
• Select desired notification time.
Note: Frequency only available if
you select a 15 minute warning
• Enter desired notification message.
Note: Use %m% to include the
number of minutes in the message
Limitations & Technical Risks

• If older VDA remains in updated (XA/XD 7.8) site or if newer VDA is in non-
updated site, repeated reboot warning messages will not work
• Notification frequency is only available in Studio if initial notification is set to 15
minutes
• Only applies to Server OS Delivery Groups
Contextual and Embedded Security
VDI Session Recording

© 2015 Citrix | Confidential

Session Recording & Troubleshooting
Improved session activity monitoring

• Powerful activity monitoring

– Capture screen updates to a video file
– Configure monitoring of a specific user, app or server
– Trusted digitally signed recording

• Faster problem resolution

– Replay actual screen activity at exact moment of failure
– Quickly troubleshoot errors through time-stamped visual records

• Enhanced auditing
– Monitor activity involving sensitive data
– Record admin screen for change management of critical systems
– Notify users of recording to help deter potential misdoing
Session Recording

Session
Recording Player

XenApp Servers
Session Recording Agent
Session Session
Recording Server Recording
Database

XenDesktop VMs
Session Recording Agent
Session Recording
Policy Console
Citrix Director Enhancements

© 2015 Citrix | Confidential

Integrated Windows Authentication for Citrix Director
What does this feature accomplish?

This feature allows the use of the currently logged on users’ credentials to pass-
through and log into the Citrix Director site.
Integrated Windows Authentication for Citrix Director
Why would a customer use this feature?

One less set of credentials for the administrator to enter when they look to monitor
their environment.
Integrated Windows Authentication for Citrix Director
How do I configure this feature?

From IIS on the Citrix Director server:

• Drill down to the Director site folder
• Disable Anonymous
Authentication
• Enable Windows Authentication
• Run IISRESET from a Command
Prompt
Integrated Windows Authentication for Citrix Director
Sequence of Operations
Integrated Windows Authentication for Citrix Director
What happens if pass-through authentication fails?

If Director is launched by a user that does

not have permission to login, they will see
the standard Director login

In Event Viewer, you will also find the

following Warning advising the account
does not have permission to access this
site
Desktop Usage and Reporting
What does this feature accomplish?

• Provides usage insight for the XenApp and XenDesktop Site

• Displays usage of Desktop OS (Remote PC and VDI) as well as Server OS
desktops sorted by
• Capacity Management tab displays historical usage of desktops via the Desktop
OS Usage filter along with displaying the Server OS VDAs that have been
delivered as a service.
• Hosting Application Usage view is dependent upon the XenApp and XenDesktop
licenses that an organization has. This view will provide a graph with peak
concurrent usage as well as application based usage over a given time period
Desktop Usage and Reporting
Why would I use this feature?

• Allows a real-time view of operating system usage to quickly assess a Site’s

needs for capacity
Desktop Usage and Reporting
How does this feature work?
Hosted App Usage Reporting & Trending
Performance management and network analysis

• Analyse performance trends for

proactive capacity planning and
deployment optimization.
• Network Analysis
Desktop and Server Capacity Management reporting

• Added Server OS to Capacity Management reports

– who used which desktop
– when
– for how long
Historical performance trending with EdgeSight
Performance management and network analysis

• Analyse performance trends for

proactive capacity planning and
deployment optimization.
• Network Analysis
Proactive Notification & Alerting in Director 7.8
Configure thresholds
and severity

• Monitor key conditions in a site

– Session disconnects
– Connection failures
– Logon times
– Server load

• Warning and critical thresholds

• Automatic email alerting
• Closes gap with classic ES 5.4
EdgeSight? Director? Insight? What’s what? (Part I)

• Director is…
– the name of our Help Desk Monitoring strategy.
– the component name of the Web Console used to display data.
– the Help Desk feature of XenApp / XenDesktop, i.e. up to 7 full days worth of data.

• EdgeSight is…
– The name of our Performance Analysis Monitoring strategy.
– The technical components that capture, aggregate and store data.
– Two platinum features that enables “long term” persistence of the data (more than 7 days)
– EdgeSight Performance Management
– EdgeSight Network Analysis using the Insight HDX feature from NetScaler
– Data Retention period is set to 90 days by default but can be extended to suit needs.
EdgeSight? Director? Insight? What’s what? (Part II)

• All XenDesktop 7.x / XenApp 7.x Editions

– Director – Real-time monitoring and basic troubleshooting (7 full days worth of data)

• XenDesktop 7.x / XenApp 7.x Platinum

– EdgeSight performance management feature
– Above plus historical monitoring (default 90 days but goes way beyond that)

• XenDesktop 7.x / XenApp 7.x Platinum + NetScaler Enterprise

– EdgeSight performance management and network analysis
– Above plus 60 minutes of network data

• XenDesktop 7.x / XenApp 7.x Platinum + NetScaler Platinum

– EdgeSight performance management and network analysis
– Above plus unlimited network data
User experience network analysis with EdgeSight
Analytics for the virtual desktop

• Gain visibility into end user experience for virtual

applications, desktops, and users for XenDesktop
• Correlate network data with application data with
real-time metrics for effective troubleshooting
• Integrated with Director Console

NetScaler Insight Center

Simple and Scalable Management
System Center Operations Management Pack

© 2015 Citrix | Confidential

SCOM Management Packs for Citrix Full Stack Monitoring
Performance management and network analysis

• Platinum customers now entitled to the

following SCOM Management Packs
– XenApp, XenDesktop, XenServer
– Storefront, Web Interface, PVS
– License Server, NetScaler, CloudBridge

• Provides true end to end monitoring from a

single console

• Tightens integration with Microsoft System

Center Operations Manager (SCOM).
Citrix Connector for System Center Configuration Manager
Provides administrators with an end-to-end solution for managing Citrix deployments

• Deploy software to XenApp & XenDesktop

• Create published apps using Conf Manager
• Operational enhancements like user logoff
• Provisioning Support (PVS and MCS)
• Unified policy control for published app, MSI
and App-V
SCOM Integration

Alerts &
Infrastructure
monitoring
SCOM Integration
What does this feature accomplish?

• This feature introduces the ability of Citrix Director to query the SCOM server for
any health and performance alerts that have been configured
• Allows for filtering and access to a historical view of SCOM alerts and trends
from within Citrix Director
SCOM Integration
Why would a customer use this feature?

• Ease of using a single interface (Citrix Director) to view all Microsoft (SCOM)
and Citrix alerts
• Alert details includes relevant knowledge base information
SCOM Integration
How does this feature work?
SCOM Integration
Limitations and Technical Risks

• No definitive way of mapping • OpsMgr 2012 SDK does not

alerts to a site
• Management Pack does not
support a locale requested by
a browser
• Targeted for SCOM 2012 R2
only
support querying data by
Management Pack.
• OpsMgr 2012 SDK does not
support sorting of data. This
has to be handled by Director
Simple and Scalable Management
StoreFront Administration

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What’s new in StoreFront 3.5
• Updated Deployment Wizard
– Improved Flow
– Additional Settings now available during
initial configuration
• New Store-centric Admin Console
– Simplified configuration
– Settings now apply per Store
– Most options configured through UI
• Other new Features
– Delegated Authentication
– Multi-Site Configuration
– Store and Receiver for Web Advanced
Settings in UI
– Background health checks with brokers
– Configuration Export-Import
– Self Service password reset
– New Updated PowerShell SDK
Updated Deployment Wizard

• Store creation
– Define default IIS website
– Advanced settings
Store-centric Administration Console
Authentication Service

• Pre StoreFront 3.5

– Authentication service
shared across all stores
– Provides SSON across
multiple stores

• StoreFront 3.5
– Authentication managed
under each store
– Multi-store deployments
can use shared
authentication service
New Configuration Flow

• Consolidated
properties
– Integrates separate
dialogs together
– Allows for easier
administration
Advanced Store Settings

• Simplifies configuration
settings
• Includes many items
previously only
available via
PowerShell
Receiver for Web

• Deploy
– Can disable option to
download Receiver
– Can define Receiver
upgrade requirements
Receiver for Web

• Session settings
– Server communication
attempts
– Communication timeout
– Session timeout
– Sign in timeout
Receiver for Web

• Workspace Control
– All configurable within
management console
– Logoff action
– Automatic reconnection
– Reconnect and
disconnect button
configuration
Receiver for Web

• Client Interface
Settings
– Auto launch desktop
– Show desktop viewer
– Enable Receiver
configuration
– Apps and desktop view
options
Receiver for Web

• Advanced Settings
– Numerous settings
configurable in console
– Previously required
PowerShell
Authentication Methods

• Authentication via
– Active Directory
– Delivery Controller XML
Multi-Site Aggregation

Gateway Gateway

StoreFront Controller Controller StoreFront

Application Application

Data Center A Data Center B

 Standard Routing HDX Optimized Routing

XML XML

StoreFront Gateway Gateway StoreFront Gateway Gateway

HDX HDX

StoreFront StoreFront

Application Application
Data Center A Data Center B Data Center A Data Center B
 NetScaler gateway use cases

•Authentication only
– User authentication processed on
NetScaler gateway no HDX ICA Proxy
feature will be used.

• HDX routing only

– HDX ICA Proxy will be used only
• Authentication and HDX routing – Used for customer who requires HDX
– Netscaler will be used for authentication insight to force user traffic through a
and access policy filter. NetScaler gateway
– HDX ICA Proxy are used for the same
FQDN
– Common configuration for most users
Optimal Gateway configuration and use case

1. Assign Optimal gateway based on

XenDesktop 7.8 Zone, not based on
Site.
2. All internal and external HDX
connections must pass through
assigned gateway. (Used for HDX
insight and enhanced security with
SSL)
3. Assign a gateway to a Delivery
Controller for external user only.
AppDisks

© 2015 Citrix | Confidential

Simple and Scalable Management
App Management

© 2015 Citrix | Confidential

 App Management
Ensuring application compatibility, interoperability and delivery

App Management
 How?
App Is the app compatible? Windows 10
Workspace

Will the app interoperate?

How will I deliver the app?
 Package

Application
Procure Validate Publish Retire
Life-Cycle

Patch
 App Management
Step 1: Gather apps

App
 App Management
Step 2: Analyze and remediate apps

App AppDNA
 App Management
Step 3: Sequence and layer apps • App-V
– Automated sequence creation
– Supports app isolation
– No extra infrastructure required
Create – 1 sequence to many targets
App-V Sequence

• Manual Install
– Traditional approach
– App part of the desktop image
App AppDNA Manual Install

• AppDisk
– Integrated layer interoperability analysis
– No extra infrastructure required
Create – 1 layer to many targets
AppDisk Layer
 App Management
Step 4: Publish & deliver apps Personal VDI

Create
App-V Sequence
Pooled VDI

App AppDNA Manual Install

Windows 2008R2 and
2012R2 App

Create Windows 7, 8 and 10 App

AppDisk Layer
Limitations & Technical Risks

• Limit of 15 AppDisks per VM

• AppDisks cannot be used in conjunction with PVD at this time
• AppDisks cannot be attached while VMs are running
• AppDisks created from 64-bit VMs will not work on 32-bit VMs
• Currently do not support applications from the Windows Store
Simple and Scalable Management
AppDisk

© 2015 Citrix | Confidential

The Traditional Approach to Images
Traditional Golden Image

Operating system and

apps added to image
The Traditional Approach to Images

Engineering image

• Image sprawl
IT image
• Duplicate application deployments
• Increased management time
Finance image
• Patch same app hundreds of times

Finance mgmt image

What is App Layering
Manage discrete layers
App Layer

App Layer

Corporate Layer

Operating System
Common application management beliefs

1. Managing base image and separate app layers is more time and cost efficient
2. Allows more modular assembling of desktops for multiple service offerings
3. App layers make provisioning desktops faster and easier
4. Managing app layers is easier than managing lots of traditional golden images
5. Snapping together a base image with a bunch of app layers will be reliable
6. I will have one way to package all apps for physical or virtual machines
Citrix AppDisk
Application layers for easy and efficient management

Manage applications and base

image separately
• Faster and reliable application delivery
• Fast and easy provisioning of desktops
• Fewer/cleaner golden images
• Time and cost efficient
• Assessment and guidance with AppDNA
 The dark side of App Layering
Simplicity

Dependencies

Priorities

Conflicts

© 2015 Citrix | Confidential

Microsoft App-V

Manage applications and base

image separately
• Isolates applications from conflicts
• Fewer/cleaner golden images
• Assessment and guidance with AppDNA
 AppDisk App-V

• Disks “merged” with base OS at • Sequences delivered when needed

startup
• Streamed to target devices
• Disk attach are up to the hypervisor
• Based on isolation of apps
• No isolation
Why multiple technologies?

• Every app is unique

– Apps are the weak point … some apps are better than others
– Some apps conflict and need to be isolated
– Some apps don’t work if they are isolated
– App dependencies vary -- .NET versions, JAVA versions, interaction with other apps, etc

• If only the OS was just DOS again where “app installs = xcopy”
• Best case is having 2 or 3 methods for packaging and delivering apps
– I don’t want to figure out which app goes with which method
– Too time consuming and error prone
AppDNA
Nucleus of Citrix Application Lifecycle Management

App-V • Automated application P2V analysis

• Up to 90% faster than manual
• Simplifies App migration for Windows EOL
App AppDNA Manual • Build assessment and Interop testing
• Simple Green - Amber - Red status

AppDisk
Citrix AppDisk with AppDNA
Three levels of analysis

• Three levels of analysis

– Basic compatibility with AppDisks driver technology
– Compatibility with the specific OS targeted for deployment
– Compatibility with OS combined with other disks on the machine
 App Dependencies

Dependency
App Layer

App Layer

Corporate Layer
?
Operating System
App Layer Priority

Priority 4
Layer 1

Priority 3

Layer 2

Priority 2

Layer 3

Priority 1
Layer 4
App Conflicts

Layer 1

Layer 2

Conflict
Layer 3

Isolate
with App-V
Layer 4
Design considerations

• Theoretical number of AppDisks per VM

• HyperV: 252
• XenServer 6.5: Unlimited
• vShpere EXSi 6: 63,996

• Practical number of AppDisks per VM

• 5-15
• Each attach adds latency

• Deployment types
• Machine Creation Services and Provisioning Services
• Pooled virtual desktops without Personal vDisk
AppDisk

• Create new AppDisk

AppDisk

• Create new AppDisk

• Install & seal
AppDisk

• Create new AppDisk

• Install & seal
• Publish
AppDisk

• Create new AppDisk

• Install & seal
• Publish
• Compatibility &
interoperability
Simple and Scalable Management
App-V single admin management

© 2015 Citrix | Confidential

Citrix App-V Integration (v1)

• Dual administration
– App-V Packages added to App-V Management Console
– Configure Studio, App-V Packages visible in Studio

• Challenges
– Reliance on the full App-V infrastructure model of deployment
– User permissions must be managed in the App-V Management console and Studio
Citrix App-V Integration (v2)

• Start on the App-v Publishing Node

to add a package
• Navigate to your Application Library
• Studio shows the source type
‘Application Library’ for validation
Citrix App-V Integration (v2)

• Add Applications
• Associate with Delivery Group
• Select the Application Source
• Select appropriate applications
• Applications can now be accessed
Citrix App-V Integration (v2)
Considerations

• Studio will require read-only access to the share

• Dual Admin functionality will be kept available for organizations who already
have it
• Able to use both Dual and Single Admin features simultaneously
• Applications will be enumerated from the Application Library
• App-V logs can be enabled in Studio and on the VDA
• App-V Telemetry logs usage data in customer’s environments to send back to
Citrix
Simple and Scalable Management
Improved App Publishing

© 2015 Citrix | Confidential

Improved App Publishing

• Delivery Type page is displayed

only for Static Assigned Desktop
OS VDAs
• All other machine types can deliver
both apps and desktops
Improved App Publishing

• Source Types:
– From start menu
– Manually
– Existing
– App-V

• Allow or deny users to launch a

desktop
• Optional Citrix Receiver description
field
• New Delivering column
Improved App Publishing

• New Applications Node

• Add Applications to multiple
Delivery Groups
• Add applications from various
sources at once
• Applications will display with the
associated source type
Improved App Publishing

• Tags are now more system-wide

• Search queries based on tags
• Apply policies based on tags
Platinum Features
Feature XenApp Platinum XenDesktop Platinum
Common Criteria Certification P P
HDX Seamless local apps P P
CloudBridge VPX-10 for WAN optimization P
CloudBridge plug-in P P
SmartAccess™ P P
SSL VPN P P
Hosted App Usage Reporting & Trending P P
Historical performance trending (EdgeSight) P P
User experience network analysis (EdgeSight) P P
Intelligent session recording P P
AppDNA for AppDisk P P
Citrix Connector for System Center Configuration Manager P P
SCOM Management Packs for Citrix Full Stack Monitoring P P
Self Service Password Reset (Storefront 3.5) P P
Integration with NetScaler HDX Insight™ P P
Director Proactive Notification and Alerting P P
 Best Practice
For the best combination of user experience and resource consumption,
optimize appropriately
 Example 1
Windows 7, Windows 8, Windows 10, Windows 2012R2 optimizations
Optimization

•Optimize for Scale •Optimize for User Experience

– Turn off services – Based on XenApp/XenDesktop policy
– Tweak images template
– Reduce frame rates – Set frame rates to 24 FPS

•Detailed within the Optimization Guide

– Windows 7: http://support.citrix.com/article/CTX127050
– Windows 8: http://support.citrix.com/article/CTX140375
– Windows 10: http://virtualfeller.com/bp/
Example 2
Path optimization
 Microsoft Lync with Native ICA

WAN LAN WAN

ICA
SIP

User 1 VDA 1

RTP

Lync Online
ICA SIP

User 2 VDA 2
 Microsoft Lync with Citrix Optimization Pack

WAN LAN WAN

ICA

User 1 VDA 1

RTP SIP

Lync Online
ICA

User 2 VDA 2