Professional Documents
Culture Documents
ADDITIVES
WORKING TOGETHER
TO CREATE
A WINNING
TEAM IN
TODAY’S
DYNAMIC
MARKETPLACE
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You need to keep pace with this rapidly evolving marketplace. Better yet,
you need to set the pace - you’re changing and you need a supplier that
can change along with you. A supplier that can help put you in the lead
We recognize the fact that as regulations change and as you develop new
technology, your product line has to accommodate these changes. As your supplier
and partner, Baker Petrolite is aligned with you and able to respond to your needs
quickly and efficiently. We work with you, sharing our expertise to help you create
a competitive advantage.
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W hen you choose Baker Petrolite, you tap into the vast resources of a multinational
corporation with a unique combination of people, products and services:
Formulation Expertise – Baker Petrolite now draws from the resources of five acquired
technologies, which means new chemistries and lower costs for you. Let us share those resources with you
and become an integral part of your formulation process.
We are well aware of the difficulty in making all of your package components compatible with each other. As the indus-
try experts in dealing with the oil-and-water interface, we are willing and able to share our knowledge and take that
extra step to make sure that your package is formulated correctly.
Take your fuel expertise, combine it with our superior chemical technologies, and you’re poised to set new industry stan-
dards for outstanding package formulation.
Teamwork – To make things happen, you need the right people communicating with each other – on all levels.
And while that may not occur often enough in today’s business environment, it happens every day at Baker Petrolite.
And it works.
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Our unique approach is based on forming a team with you to create your additive packages. In fact, this
“team approach” encompasses every aspect of interaction at Baker Petrolite, internally and externally.
This includes training, problem-solving and quality assurance, as well as sales, marketing, technical sup-
port, distribution and product management.
By forming these teams of individuals to work specifically and directly with you, you have immediate, constant
access to the Baker Petrolite person who can most quickly and efficiently address a question or request. And by
mobilizing more resources for you, rather than just one sales representative, only Baker Petrolite can deliver a
whole host of benefits that other suppliers simply can’t. Benefits such as on-time delivery, superior quality monitoring
and complete documentation. Best of all, this team approach leads to better solutions and better packages. And that’s
the key to a winning team.
Confidentiality – Blended with our team strategy is our understanding and appreciation for the proprietary
nature of your business. After all, the new package you’re designing must create a competitive advantage and reach the
market smoothly, with no performance problems.
To ensure that we are consistently able to provide an unprecedented level of security when you
bring Baker Petrolite into your new development process, we adhere to the following policies:
Not only does this facilitate a confident, free flow of information, but it leads
to faster development that helps get your package to market ahead of the
competition. Once there, you also gain the confidence that it will perform
as designed because the components were developed in concert with the rest
of the package.
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• Cold flow improvers: Our products improve the low temperature handling characteristics of your
additive package. The result is superior cold weather engine performance for the consumer.
Quality – Our superior selection of products and technologies are all produced under our exclusive Quality
Improvement Process to provide not only consistent quality, but improving quality as well. Of course, the ISO
9001 certification held by Baker Petrolite also ensures the highest standards are met on every level, including a
high degree of refinement in our manufacturing process.