VideoPD Report

Onboarding Timestamp - 30/01/2024, 09:52 AM

Transaction ID - 712e5 0ca844088a7a63d5e3f00f2b9

Agent Name - Harshad Parmar

Agent ID - 9231e787607942a6af63a8e40145e3e4

Application Details
Application ID Customer Name
ILM010000538 Navadiya Dayaben Bharatbhai

Mobile Number Email

9773088861 -

Question & Answers

Questions/Answers not added.

Notes
Notes not available

Summary
No Remark Found

Audit Trail
Timestamp Action Section

30/01/2024, 09:53 AM Customer landed on Instructions screen Connecting Agent

30/01/2024, 09:53 AM Customer granted pre-requisite permissions Connecting Agent

30/01/2024, 09:53 AM Customer is ready to start call with agent Connecting Agent

30/01/2024, 09:53 AM Call is initiated by agent - Harshad Parmar Connecting Agent

30/01/2024, 09:53 AM Veri ed call instructions Call Pre-requisite

30/01/2024, 09:55 AM Customer landed on Instructions screen Connecting Agent

30/01/2024, 09:55 AM Customer granted pre-requisite permissions Connecting Agent

30/01/2024, 09:55 AM Customer is ready to start call with agent Connecting Agent

30/01/2024, 09:55 AM Call is initiated by agent - Harshad Parmar Connecting Agent

30/01/2024, 09:55 AM Veri ed call instructions Call Pre-requisite

30/01/2024, 09:57 AM Customer landed on Instructions screen Connecting Agent

30/01/2024, 09:57 AM Customer granted pre-requisite permissions Connecting Agent

30/01/2024, 09:57 AM Customer is ready to start call with agent Connecting Agent
 Audit Trail
30/01/2024, 09:57 AM Call is initiated by agent - Harshad Parmar Connecting Agent

30/01/2024, 09:57 AM Veri ed call instructions Call Pre-requisite

Location & IP Check
Latitude Longitude Plus code Area
21.768957 71.405412 7JHHQC94+H5 Lathi Taluka
City Pincode District State
- 365435 Amreli District Gujarat
Country IP Address IP Origination IP Risk
India 152.58.34.234 - -

Geo coordinates accurate to 10.7 meters

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