PREVIEW ACTIVITY 1 Fluentize, LLC. Copyright 2021. For use only with license.

Google Assistant: Making a Reservation (A2)

Work with a partner, group, or your teacher. Do the activities below together.

PART 1 Discuss the topics about restaurants below.

1 How often do you go out to eat?

2 What are your favorite restaurants in the area where you live?
3 What does it mean to book a table at a restaurant?

PART 2 There is one mistake in each sentence below. Find each mistake and then rewrite the
sentences correctly.

1 Hi, I am call to make a reservation for Tuesday at 7 PM.

2 Hi, I can please book a table for Tuesday at 7 PM?

3 Hi, can I please reservation a table for Tuesday at 7 PM?

PART 3 Choose the correct word for each definition in the sentences below.

1 If a call is autographed / automated , it is operated by computers or

machines.

2 If a call is recorded / recycled , it is saved or stored on a device.

3 If a restaurant has tables available / acceptable , it means it has tables

free or open to use.
Bonus Phrase!
just in case = If you do something “just in case”, it means that you do it to prepare for a
possible situation

EXAMPLE Let’s bring an umbrella with us on our walk just in case it rains.
GOOGLE ASSISTANT
MAKING A RESERVATION Fluentize, LLC. Copyright 2021. For use only with license.
Google Assistant: Making a Reservation (A2)

PREVIEW DISCUSSION: Read the discussion topic

below and discuss it with your partner or teacher.

Can you explain what Siri, Alexa, or Google

Assistant are? Do you use any of these?

VIEWING ACTIVITY

PART 1 Choose the correct answer according to the information in the video.

0:10 1 Anna wants her reservation to be on / at Tuesday on / at 7 PM.

0:17 2 The Google Assistant needs 15 minutes / 50 minutes to make the reservation.
1:08 3 The Google Assistant canceled / confirmed Anna’s reservation after she made it.

PART 2 Write short answers according to the information in the video.

0:29 1 What does the Google Assistant say at the start of the phone call?

0:38 2 What information does the restaurant worker ask the Google Assistant for?

PART 3 Choose true or false according to the information from the video.

0:29 1 TRUE FALSE The Google Assistant records the call with the restaurant.

0:48 2 TRUE FALSE The restaurant has a table at 7 PM available for a reservation.

1:15 3 TRUE FALSE Anna’s reservation was canceled when she arrived.

PART 4 Discuss the questions below after watching.

1 2
What other types of reservations What other kinds of functions do you
do you think the Google Assistant think the Google Assistant might have?
could help make?
 POST-VIEWING ACTIVITY 1 Fluentize, LLC. Copyright 2021. For use only with license.
Google Assistant: Making a Reservation (A2)

PART 1 Choose the correct vocabulary words that fit the text below. One isn’t used!

recorded available ordered just booked

1 The Google Assistant calls to make a reservation for 7:00 PM. It also asks Anna
if 8:00 PM is fine in case 7:00 PM isn’t .

2 The Google Assistant tells Anna that the call is automated and will be
.

3 The Google Assistant a table for two at 7 PM on Tuesday.

PART 2 Study the prepositions of time (at / on / between and in).

PREPOSITIONS FUNCTIONS EXAMPLES

at + specific time
at Can I book a table at 7:00pm?
used to tell the exact time

on + day & date Can I book a table on (for)

on (or for)
(For reservations, we can also use for) Tuesday the 12th at 7:00pm?

between [time] and [time] Can I try between 7:00 and 8:00
between
used for a period separating two times just in case 7:00 isn’t available?

in + time (minutes, hours, weeks, etc.)

in I’ll update you in 15 minutes.
used to say at what point in the future

PART 3 Write the correct preposition of time that should be used in each sentence below.

EX I’ll be at the restaurant in 20 minutes.

1 We made the reservation Friday noon.
2 We’ll arrive at the restaurant sometime 8:00 and 8:15.
3 I’ll arrive at the restaurant 7:15 PM.
4 Our reservation will be Saturday evening. I’m not sure about the
time yet, but probably 6:00 and 6:30.
5 Our reservation is the 18th of August, which is a month.
POST-VIEWING ACTIVITY 2 Fluentize, LLC. Copyright 2021. For use only with license.
Google Assistant: Making a Reservation (A2)

PART 1 Study the example and word order for asking questions using modal verbs.

When the restaurant worker answers the phone, he asks...

“ How may I help you?”

We often use modal verbs when asking a question. A modal verb is a verb such as may, can,
might, should, would, could, etc. The modal verb generally comes directly after the question word
or phrase (How may... , Where would...). See the structure and typical word order below:

QUESTION WORD / PHRASE MODAL VERB SUBJECT BASE VERB [REST OF SENTENCE]

How may I help you?

What would you like to order?

PART 2 Write the correct order of the questions below using modal verbs.

EX may / I / you / how / help

How may I help you?

1 recommend / would / which / dish / you

2 can / where / the bathroom / I / find

3 for dinner / what / cook / could / we

4 you / to sit at / like / which table / would

5 come / who / to the dinner party later / might

 DIALOGUE ACTIVITY Fluentize, LLC. Copyright 2021. For use only with license.
Google Assistant: Making a Reservation (A2)

PART 1 Fill in the dialogue between the Google Assistant and the restaurant worker using the
questions and phrases below.

Let me check | Can I get their name | How may I help you
How big is the party | Can I book a table

R = Restaurant Worker G = Google Assistant

R: El Cocotero. ?
G: Hi, I’m the Google Assistant calling to make a reservation for a client. This
automated call will be recorded. for Tuesday
the 12th?
R: Ok, cool. ?
G: It’s for two people.
R: Great. When did you say they want to come in?
G: Tuesday, at 7:00 PM.
R: Ok, . I don’t have 7:00, but we can do 8:00.
G: Yeah, 8:00 PM is fine.
R: Perfect. ?
G: The first name is Anna.
R: Ok. We’ll see Anna Tuesday. Thank you.
G: Ok, awesome . Thanks a lot.

Choose one of the two roles (either the restaurant worker or the Google Assistant).
PART 2
Study your lines in the dialogue above. Then hide the dialogue and role play it
together with another student or your teacher.