TRAVEL MANAGEMENT CYCLE

TS A. COUNTER COUNSELING
TLE GRADE 10 1. FLIGHT ITINERARY PLANNING
2. CRISSCROSSING
3. Backtracking

M R S . C AT R I N A S A N TO S
COUNTER COUNSELING
• Includes suggesting what to do in a
specific destination. This involves
offering a specific tour that fits the
personalities of the tourist.
Promoting a tour includes giving
intelligent information about the
place and what the place offer.

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 FLIGHT ITINERARY PLANNING FR

• ITINERARY – is planned route or journey; sometime called a

schedule or timetable that includes programs and tours

FLIGHT ITINERARY- Planning involves knowing the point or origin

and the destination of the traveller.
• In order to better understand flight itinerary planning , you have
to remember the International Air the International Air
transportation Association (IATA) that is the global trade
association for the airline industry governing body that creates
regulation for international air transport.
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 IATA CODES FR

• The IATA has designated codes for airlines. Since there are
thousands of airline around the world, IATA has give them
identifying airline code. These are essential the the travel
industy for smooth airline operations and traffic around
the globe.

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 FR
The following table shows some example of local and
international airlines and their specific airline codes;
DOMESTIC AIRLINE CODES

Name of Airline IATA Code

Cebu Pacific Air 5j
Philippine Airline PR
Sky Jet M8
Tiger Airway TR
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 INTERNATIONAL AIRLINE CODES FR
Name of Airline IATA Code
American Airlines AA
Cathay Pacific CX
Eva Air BR
New Zealand Limited NZ
Qantas Airways QF
Singapore Airlines SQ
United Airlines , Inc
UA

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 CITY AND AIRPORT CODE FR

• It is the place where aircrafts take off and land AIRPORT

• IATA Location identifier or station code
• Other travel-related establishment like railways, buss and
ferry companies, and CRSs
• 3- letter code that represent the aiport
• - ticket, boarding pass or attached to a checked in
baggage to signify the destination

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AIRPORT AND CITY CODES
Name of City and Airline Code IATA Code
FR
Auckland AKL
Austin AUS
Barcelona BCN
Beijing BJS
Boston BOS
Brisbane BNE
Brunei BWN
Brussels BRU
Cambodia PNH
Copenhagen CPH
Frankfurt FRA
Guam GUM
Hon Chin Minh, Vietnam SGN
Hong kong HKG
Kuala Lumpur KUL
Los Angeles LAX
Paris PAR
Rangon, Myanmar RGN
Rome ROM
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San Francisco SFO
AIRPORT AND CITY CODES FR

Name of City and Airline Code IATA Code

Sydney SYD
Tokyo NRT
Vienna VIE

An airport is considered international if an

airport offers customs and immigration facilities
for passenger traveling between countries

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 LIST OF PHILIPPINE’S INTERNATIONAL AIRPORTS FR

City Airport Code Name Of Airport

Bacolod BCD Bacolod Silay International Airport
Cagayan de Oro CGY Laguindingan International Airport
Cebu CEB Mactan Cebu International Airport
Clark CRK Clark International Airport
Davao DVO Francisco Bangoy International Airport
General Santos GES General Santos International Airport
Iloilo ILO Iloilo International Airport
Kalibo KLO Kalibo International Airport
Laoag LAO Laoag International Airport
Manila MNL Ninoy Aquino International Airport
Puerto Princesa PPS Puerto Princesa International Airport
Zamboanga ZAM Zamboanga International Airport

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 LIST OF PHILIPPINE’S LOCAL AIRPORTS FR
City Airport Code Name Of Airport

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 FLIGHT ITINERARY FR
• Planning involves knowing the point of origin and
destination of the traveller.
Example
• Mr. marzon from the Philippines wants to travel to
Frankfurt, Germany. He plans to leave via Ninoy Aquino
International Airport in MNL.
• MNL is point or origin or the beginning of the flight
• FRA is the end of the flight or his destination
• MNL- FRA
• MNL- FRA and FRA- MNL it should be planned as
MNL-FRA-MNL
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 FR
MNL-BCD
BCD-MNL
HKG-LAX
AX-HKG
CEB-PPS
HNL-SFO
SFO-HNL
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-identified and the preferred dates and time
of departure and arrival have been set.
-TMC staff –accomplish a flight itinerary
planning
-ETD(Estimated time of departure)
-ETA(Estimated Time of Arrival)

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BASIC RULES IN ITINERARY PLANNING
M R S . C AT R I N A S A N TO S
 BASIC RULES IN ITINERARY PLANNING

The are three basic rules to follow

-CRISSCROSSING,
-BACKTRACKING,
-MINIMIZE THE USE OF VARIED AIRLINE
 FR
1. AVOID CRISSCROSSING
-Crisscrossing or going and passing a
destination back and fort must be avoided .
This is a waste of time and may spell more
expenses for the travel

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 FR
EXAMPLE:
Mrs. Llynne Cosme is traveling to three
different places. This is part of her leisure
travel in Asia. She planned it herself and
this is how her flight itinerary was planned
initially.
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FLIGHT ITINERARY SHOWING CRISSCROSSING
City-Pair Possible Carrier
MNL-PNH Malaysia Airlines(MH)

PNH-HKG Malaysia Airlines(MH)

HKG-BWN Royal Brunei(BI)

BWN-MNL Royal Brunei(BI)
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CRISSCROSS FLIGHT ARE PLANNED THIS WAY FR
MNL-PNH-HKH-BWN-MNL
CRISSCROSS FLIGHT ARE PLANNED THIS WAY FR
MNL-PNH-HKH-BWN-MNL

MS. CONSE CONSULTED A TMC

MNL-HKG-PHN-BWN-MNL
OR MNL-BWN-PHN-HKG-MNL
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TMC personell shows expertise when
they are able to correct and offer better
flight itinerary planning.
Ideal flight itinerary planning does not
only apply to international flights. TMC
personnel must be familiar with domestic
routes too as there are travellers who seek
their assistance even for domestic flight.
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EXAMPLE of DOMESTIC
Friends jack and Michael wanted to
have a domestic tour. They planned the
following itinerary without consulting a
map. More so a TMC personnel: MNL-CEB-
LGP-ILO-MNL.
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2. AVOID BACKTRACKING

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 FR
EXAMPLE:
Ms. Llynne Cosme plans to have a
second Asian trip after two months but by
this time she is bringing her friend along.
She particularly loves Cambodia that is
why she included PNH again in her
itinerary . She initially made her second
trip in the manner shown in the table.
 FR
FLIGHT ITINERARY SHOWING BACKTRACKING
City-Pairs Possible Carrier
MNL-RGN Singapore Airline(SQ)

RGN-SGN Vietnam Airlines(VN)

SGN-PNH Jetstar(JQ)
PNH-MNL Thai Airways(TG)
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 FR
BACKTRACKING FLIGHT ARE PLANNED THIS WAY
MNL-RGN-SGN-PHN-MNL
TRAVEL ADIVISORY HELPED HER PLAN AN
IDEAL FLIGHT ITINERARY SINCE THEIR
SCHEDULE IS FLEXIBLE.
MNL-SGN-RGN-PHN-MNL
OR MNL-SGN-PHN-RGN-MNL
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3.MINIMIZE THE USE OF VARIED AIRLINES
T he two table previously shown illustrate the
different flight selections of Ms.Cosme.first
table Shows a better planning as it uses two
carriers only while the next table illustrate the
use of four different carriers until she reached
her final destination. T his is inconvenient for
ms. Cosme, as she will be utilizing different
carriers and may possibly be costly.

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 FR
3.MINIMIZE THE USE OF VARIED AIRLINES
It is better and less troublesome for a traveller
to take direct flights as much as possible than
take connecting or many flights during the
course of his travel

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 TS
TRAVEL SERVICE 10
Thank You.

Reference:
Technical Vocational Series
TRAVEL SERVICES
Raquel F. Verzosa