area Suey Osean Sans fom Saeco Femermevard Employee Opinion Survey 960-Feedback Performance Management Training Needs Analysis. HR Auclt Sure hr-sun 1.5 No knowiedge/ ski 2 = Alte knowledge/skil bt considerable development required ‘3 Some knowledge/skll but development required. |4= Good level of knowledge/skil displayed, with a Bite development required '5= Fully knowiedgeable/skiled -no/very litle development required N/A™= This competency is not applicable to my job or Basu sive formats toate Tring Demo 2 Tring Dono 3 Twig Demo 6 Twining Dono 7 ‘ainng Bene 10 Tring Doro 11 © Copyright 2023, HR-Survey, LLC LeglNaice Web: ww trsuncucon Sietae Ema iophsuevconarea Suey Osean Sans fom Saeco Trnts raseraeyourd Employee Opinion Suvey 260-Feedback Performance Management Training Needs Analysis HR Audit Surve No knowledge/skit 22 Alitte knowledge/skill but considerable development required N/A™= This competency is not applicable to my job one eee) Need Inlrmaton? concur toy The [Company] Training Needs Survey {cow you wifi the earent {Company including» section on employe engagement The deadline for completion i September som Pease put sede tine to complete thir survey a6 aecurtsly ana honey 9 possible i ical sap in creating our organizations development plan and enabling you to atheve success in your cuet fle. This nFORMation wl help the HR Team te delve the best raning Yo meet your spece needs ‘When working on the survey, please nte tht you donot need to complete the entire survey inane session iis OK to complete part ‘ofthe survey, then submit your responses and complete the resto the survey a ater date The Tink eno you through email ‘ive you aces to your questonnaie during the dts cllectionpatiod You can acces the suvey as often ae needed. ‘The only purpse ofthis surveys to help you identity taining priorities. The scores have no other purpose. t makes no citference i you rate youre a asty th some or mostly 4's th some S's =a Tong ae helps you to dently which res yo met want © Copyright 2023, HR-Survey, LLC LeglNaize Web: wun nrsuncicon Sie tae Email opisuevconaren Sue Osanna Sans fom Saeco lac ate youra EVE” Opinion Survey Y6O-Feedback Performance Management Training Needs Analysis HR Audit Surve No knowledge/skit 22 Alitte knowledge/skill but considerable development required ‘3 = Some knowledge/ skill but development required. ‘Good level of knowledge/skil displayed, with a Bt = Fully knowledgeable/skilled -no/ very litle development required N/A This competency is not applicable to my job Demographics Pease complete this section o help us make acutateconcisions fo sped wor groups None of his infORMtion wi bowed to deni indi Wile aren de you work in (© BranchyMember Contact Center © Lending Seniees Back ofea/other Pest indicate now lng you have worked fo the (Compan: (O Less than one year 0 12 year 0 Sayear S10 years 10+ years wit ‘ype of trining andl development you have rosived ¢ [Company inthe sso yes © Copyright 2023, HR-Survey, LLC LeglNaice Web: wun nrsunceucon Sie tan Ema iophsuevconPeas ate your dk No knowiedge/ski A litde knowledge/skil ut considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with a Ite development required = Fully knowledgeable/stilled -no/very litle development required N/A This competency is not applicable to my job aren Sue Osanna Sans fom Saeco Employee Opinion Survey 360-Feedback Performance Management Training Needs Analysis HR Audi Surve Communication None isle Some Good 1. Understanding written sentences and paragraphs in hs “5 work related documents 2. Giving full atention to what ‘other people are saying, 3. Understanding how to provide effective feedback to th others ©© Copyright 2023, HR-Survey, LLC LeglNaiee Web; weotraunicom Siatiae Email ituphcwnsucon Fullyae, ana ‘Yang Noa aceasta Ouetomae (ans Irom MR “rare rieyoura, EmAloyee Opinion Suvey 360-Feedback Performance Management Training Needs Analysis HR Auelt Sure No knowiedge/ski A litde knowledge/skil ut considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with a Ite development required = Fully knowledgeable/stilld -no/very litle development required N/A This competency is not applicable to my job Thterpersonal Skills 7 2 3 4 5 NA 5, Addressing critical sues in a timely manner. 6, Demonstrating an understanding for other tle me ful points of view. 17. Recognizing and rewarding bbchavior that contributes toward excellent perFORMance, 8. Knowing how to adapt to meet the needs of the " : ru individual or situation, Comments None Little. Some Goodly Conflict Resolution Fl 2 3 4 5 NA © Copyright 2023, HR-Survey, LLC LeglNaiee Web; weotraunsycom Siatae Email ituphcwnsuconParca Sue Osean Sans om Saeco Tranerteyoura, EmAl0yee Opinion Survey 360-Feedback Performance Management Training Needs Analysis HR Auelt Sure No knowiedge/ski 2 litde knowledge/skill ut considerable development required Some knowledge/sill but development required ‘Good level of knowledge/skil displayed, with a Ite development required = Fully knowledgeable/stilled -no/very litle development required N/A = This competency is not applicable to my job 12, Understanding how to deal with employee grievances. Comments: Collabors i jp None Little Some Good Ful n & Partnership Nt : ; . =a 13. Knowing how to work and collaborate with others to accomplish goals and objectives. 14, Understanding how divisions and departments can work . tle Some ful better together. 15, Knowing how to share InfORMation and communicate better throughout the organization. Comments: © Copyright 2023, HR-Survey, LLC Lsuaiss Web mmheauneiom Seay Email wphrsanevcnascarSuey Onan Sans fom Saeco Femercyard Emsleyee Opinion Survey 960-Feedback Performance Management Training Needs Analysis. HR Ault Sure No knowiedge/ski A litde knowledge/skil ut considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with a Ite development required = Fully knowledgeable/stilled -no/very litle development required N/A This competency is not applicable to my job 17. Being able to adjust priorities to better meet changing City : " ri goals. 18, Knowing how to be more flexiole and open to new . tle Some rl ideas, Comments: Achievement & Action None Little. Some Good lly 19, Knowing the appropriate course of action to address th Ful Is workplace issues. 20, Getting things done en time and within budget 21. Understanding how to simplify business processes sh " Ful © Copyright 2023, HR-Survey, LLC LesalNoice Web: ww nrsuneucon Siean Ema iopisunevcomPeas ate your dk No knowiedge/ski A litde knowledge/skil but considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with a Ite development required = Fully knowledgeable/stilled -no/very litle development required N/A = This competency isnot applicable to my job aren Sue Osanna Sans fom Saeco Employee Opinion Survey 360-Feedback Performance Management Training Needs Analysis. effective use of electronic, calendars and To-Do list, 23, Knowing hove to prepare for contingencies. 24, Dealing more effectively with distractions and interruptions, Comments: None Little. Some Good. Accountability 7 si zi ° 25, Accepting responsibility and ‘accountability far achieving goals and objectives 26, Holding others accountable for their actions. 27. Giving advance warning on potential problems and issues © Copyright 2023, HR-Survey, LLC LeglNoice Web: ww nrsuneicon Sie an Ema ioprsuevcon Fully 5 NA HR Audit Survearen Sue Osanna Sans fom Saeco Tras nteyoura, EMA0YEe Opinion Survey 360-Feedback Performance Management Training Needs Analysis HR Auelt Sure No knowiedge/ski A litde knowledge/skil ut considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with alte development required = Fully knowledgeable/stilled -no/very litle development required N/A = This competency is not applicable to my job better understand or evaluate 7 ° ral situations. 29. Knowing the best way to divide problems into mare tle Som rl ‘manageable components 30, Knowing how to develop Jnmovative solutions to solve . " ul the root cause of problems. Comments: Business Case Skills a 1 2 3 4 5 NA 31. Understanding credit union 7 . wo . products and services. 32, Able to perFORM basic and ‘intermediate math functions : " rl 8 part of job responsibities ©© Copyright 2023, HR-Survey, LLC Legalise Web; we hrauneycom Siatiae Email ituprcwnsuconParca Sue Osean Sans om Saeco Trane nveoura, EmAl0yee Opinion Survey 360-Feedback Performance Management Training Needs Analysis HR Auelt Sure No knowiedge/ski A litde knowledge/skil but considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with a Ite development required = Fully knowledgeable/stilld -no/very litle development required N/A This competency is not applicable to my job achieve goals in an environment of competition and constraints. 237, Able to identify, analyze, ‘measure and monitor risk 38, Able to analyze, report and ‘monitor financial transactions 7 z Ful and accounts 39, Understanding of financial principles and practices 40, Understanding of aspects of ‘exceptional member and . tle me ru internal customer service. 41, Understanding of credit ‘union compliance and th m Ful Am regulations 42. Able to obtain resources, ‘overcome problems and deal with ambiguity to be : : i productive without guidance tr direction from others © Copyright 2023, HR-Survey, LUC LegalNaice Web: wun nrsunceicon Sietae Email iopisuneuconTrane mayoura, Employee Opinion Survey 360-Feedback No knowiedge/ski A litde knowledge/skil ut considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with alittle development required = Fully knowledgeable/stilled -no/very litle development required N/A This competency is not applicable to my job Performance Management Parner Sue Osean Sans fom Saeco Training Needs Analysis HR Ault Surve balance sheets and income statements 44, Understanding how to ‘monitor spending, expenses th and budgets, 45, Understanding how to develop realistic andl accurate th : forecasts 46, Understanding good telephone etiquette. Comments: None Little. Some Good. Teamwork | : y ° 47, Encouraging collaboration with others 48. Facilitating conflict resolution “ . © Copyright 2023, HR-Survey, LLC LeglNaize Web: ww trsuncicon Siztae Email iophsnevconTrane nveyoura, £mAl0yee Opinion Survey 360-Feedback No knowiedge/ski A litde knowledge/skil ut considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with alittle development required = Fully knowledgeable/stilled -no/very litle development required N/A This competency is not applicable to my job Performance Management Parca Sue Osean Sans om Saeco Training Needs Analysis HR Ault Surve Thnovation 7 z 5 7 50, Understanding how to develop solutions or methods Using our products and 51. Knowing how to challenge standard practices and th : current procedures. ‘52, Implementing best practice methods within the st r department, Comments: None Little Some Good Personal Effectiveness | : , ° '53, Keeping up with changes in technologies. ©© Copyright 2023, HR-Survey, LLC Legalise Web; wewhrauneycom Siatiae Email ituphcwneucon 5 NAaren Sue Osanna Sans fom Saeco Femeinesoo Employee Opinion Survey %6O-Feedback Performance Management Training Needs Analysis No knowiedge/ski A litde knowledge/skil ut considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with alte development required = Fully knowledgeable/stilled -no/very litle development required N/A = This competency is not applicable to my job Vice Presidents, Directors, and Managers Only The lowing secon spol to Vee Presidents, Dect, and Manager (.e, people wth management responsible you ae not director or manager or have management responsibites, you may sp this and go ont the next secon you wish you may choose to Hide these section by using ta button belo. None Little. Some Good Fully Change Management 7 A A ° a NA ©© Copyright 2023, HR-Survey, LLC Legalise Web; wen hrauneycom Siatae Email ituphcwnsucon HR Audit SurveTrane nveoura, EmAloyee Opinion Survey —360-Feedback No knowiedge/ski A litde knowledge/skil ut considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with a Ite development required = Fully nowledgeable/stilld -no/very litle development required N/A This competency is not applicable to my job Performance Management Parca Sue Osean Sans om Saeco Training Needs Analysis HR Ault Surve Range MANAGEMENT Comments: None Little. Some Good. Project Management 71, Knowing how to handle ‘multiple projects and tasks at " simultaneously 72. Understanding how to set priorities, organize and ts : coordinate phases of projects, 73. Knowing hows to work with Dbusiness/consultants to assess their needs and define project parameters. Comments: {© Copyright 2023, HR-Survey, LLC Legalise Web; weohrauneycon Siaiae Email ituphswnsucon 5 NAFemermcyard Employee Opinion Survey 960-Feedback Performance Management No knowiedge/ski A litde knowledge/skil but considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with a Ite development required = Fully knowledgeable/stilled -no/very litle development required N/A This competency is not applicable to my job aren Sue Osanna Sans fom Saeco Training Needs Analysis AROMA TSW SRE UG decisions promptly and objectively as well as assess the implication ofa decision 76, Knowing how to actively seek to reduce costs to improve profitabilty 71. Able ta develop svategies, work products, and solutions that are non-obvious and Reltonhip sales Pa as 78. Understanding how to establish and grow relationships with current and prospective members. © Copyright 2023, HR-Survey, LLC LegalNoice Web: ww nrsuneucon Sie an Email ioprsuevcon NA HR Audit Survearen Sue Osanna Sans fom Saeco Trane nie ound, EmAl0yee Opinion Suvey 360-Feedback Performance Management Training Needs Analysis HR Auelt Sure No knowiedge/ski A litde knowledge/skil but considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with a Ite development required = Fully knowledgeable/stilled -no/very litle development required N/A = This competency is not applicable to my job THERE Menor needs through the use of effective " " ru questioning and investigation, £82. Knowing how to overcome ‘member objections. 3, Understanding how to Identify and analyze key business drivers and th m Ful m competitive inteligence to drive desired outcomes. £84, Understanding and knows hhow to articulate product : " rl ‘marketing messages, 85, Knowing how to utilize the appropriate data to tle Some ful accurately forecast sales 86, Knowing how to create back- up plans for each quarter to tle Som ral censure goals are achieved. 87, Knowing how to use es © Copyright 2023, HR-Survey, LLC LeglNaice Web: ww hrsuncucon Sietae Email iophsuevconaren Sue Osanna Sans fom Saeco Tras nteyoura, EMPI0YEC Opinion Suvey 360-Feedback Performance Management Training Needs Analysis HR Auelt Sure No knowiedge/ski 2 litde knowledge/skill ut considerable development required Some knowledge/sill but development required ‘Good level of knowledge/skil displayed, with alittle development required = Fully knowledgeable/stilld -no/very litle development required N/A This competency is not applicable to my job Tong Nor TOG, Disagree Disagree Disagree Agree Agree N/A. 88, Lam clear about my rons daily privites Disag Ag 89. feel lam well prepared and have the tools to succeed in my stongh role as an associate, 9 ° q ; supervisor, manager, or top leader. 90. lam satisfied with my manager's y mm communication and 0 re Interpersonal sil 91, When an issue arises affecting the vo organization, we Ps trong construct solutions by Ds) ‘si taking into account a evervnne’s neers © Copyright 2023, HR-Survey, LLC LesalNoice Web: ww nrsuncucon Siz ae Email iophsuevconParca Sue Osean Sans om Saeco emermeyaura Employee Opinion Survey %60-Feedback Performance Management Training Needs Analysis No knowiedge/ski A litde knowledge/skil ut considerable development required Some knowledge/till but development required ‘Good level of knowledge/skil displayed, with alittle development required very litle development required N/A This competency is not applicable to my job procedures, and x Implementing decisions, ‘94, When making ‘operational decisions, . 5 my manager seeks my 90 c opinion. 95, Decisions ate clear and are communicated rt r effectively Diag i r organization wide, 96, We hold one another accountable when working in teams S7-L woud benefit most from taining ane develop (C Team bulding and working across unts conte resolion nt programs focusing on (check all thot apy © Copyright 2023, HR-Survey, LLC LeglNaice Web: ww nrsuncucon Siz ae Email iophsueucon HR Audit SurveParner Sue Osnanate Sans fom Saeco remermeyoura, Employee Opinion Survey 96O-Feedback Performance Management Training Needs Analysis. HR Auclt Sure 1 = No knowiedge/skil 2 = Alitte knowledge/skill but considerable development required ‘3 = Some knowledge/skll but development required. |4= Good level of knowledge/skil displayed, with a Bite development required '5= Fully knowiedgeable/skiled -no/very litle development required N/A This competency is not applicable to my job Final Comments Pleats include any ganra comments you woul keto ad again thi survey, ning and development, orlComanl por Te ir Age ami is © Copyright 2023, HR-Survey, LLC Lelie Web: wuahvauncom Statin Email iphone meearea Suey Osean Sans fom Saeco Femermcyard Employee Opinion Survey 960-Feedback Performance Management Training Needs Analysis. HR Auclt Sure No knowledge/skit peace 22 Alitte knowledge/skill but considerable development required uct 3 = Some knowledge/ kl but development required, pee nkng tes IN/A™= This competency isnot applicable to my job nero Fore Dtrauton 3 am Consrction confertty seeuty Employee © Copyright 2023, HR-Survey, LLC LeglNaice Web: wuwnrsuncicon Sieae Email iopisunevcon cerearea Suey Osean Sans fom Saeco Femermyard Employee Opinion Survey 960-Feedback Performance Management Training Needs Analysis. HR Auclt Sure No knowiedge/ski 2 litde knowledge/skill ut considerable development required Some knowledge/sill but development required = ‘Good level of knowledge/skil displayed, with alittle development required a = Fully knowledgeable/stilled -no/very litle development required Deree N/A = This competency is not applicable to my job © Copyright 2023, HR-Survey, LLC LegalNace Web; we hrauneycom Siziae Email ituprcnsucon