CENTRAL RECRUITMENT & PROMOTION DEPARTMENT

ADVERTISEMENT NO. CRPD/CRA/R/SU/2007/08

RECRUITMENT OF CLERICAL STAFF (CUSTOMER RELATIONS ASSOCIATES) IN STATE BANK OF INDIA
1. Scale of Pay : 4410-215/3-5055-335/3-6060-470/4-7940-500/3-9440-560/4-11680-970/
Salient Features 1-12650-560/1-13210
2. Emoluments : Selected candidates will be paid emoluments as applicable to Award Staff

Name of Post : ‘Customer Relations Associates’ under various Rules/Awards/Settlement in force in Bank from time to time. At present, the
total starting emoluments of a Clerical Cadre employee payable are around Rs. 6500/- per
in clerical cadre for rural / semi urban centres. month for Graduates inclusive of D.A. and other allowances at the current rate.
Allowances may vary depending upon the place of posting. The new recruits must have flair

Educational Qualifications : For General category for marketing and will be required to make customer calls and provide banking services,
advisory services and cross sell products etc. inside and outside Bank premises. The duties
candidates -- 60% marks in Class X or Class XII involve extensive outdoor travelling. Depending upon requirement, there will be flexible working
and 50% in graduation. For SC/ST/PWD candidates hours and working in shifts.
3. Educational Qualification (as on 01.11.2007)
- 55% marks in Class X or Class XII and 45% in a. A degree in any discipline from a recognized university or any equivalent qualification
graduation. Knowledge of computers, including recognised by the Central Government, with minimum 50% marks. Besides, the candidates
should have obtained minimum 60% marks in the matriculation (Class X) or in intermediate
M S Office is essential. (10+2) examinations, as detailed hereunder : -

Age : For General Category candidates - Minimum Compulsory General/OBC SC/ST/PWD
Qualification Candidates
20 years, Maximum 26 years as on 01.11.2007. Class X or
For reserve category and others candidates as per Class XII
} 60% 55%
clause 4 of the advertisement. Graduation 50% 45%

Application fee including postage : For General b. Should be able to write and speak English fluently.
c. They must be fluent in speaking and writting the Regional Language of the state from
category candidates - Rs.250.00 For SC/ST/PWD/ which they are selected.
XS candidates Rs.50.00. Only draft favouring “State d. Knowledge of other Indian language will be an added qualification.
4. Age :
Bank of India” drawn on Mumbai will be accepted. a. Minimum Age : 20 years ; Maximum Age : 26 years (as on 01.11.2007)

Both Signature and thumb impression (RTI) on b. The upper age limit will be relaxed as under :
application are compulsory. Sr. Category Age Relaxation

Do not enclose any papers except draft with the No.
1 Scheduled Caste/Scheduled Tribe Candidates 5 years
application. 2. Other Backward Clases Candidates 3 years

Name and code no. of Centre of examination must

3. PWD (Gen) 10 years
4. PWD (SC /ST) 15 years
be written clearly and full. Candidates can apply 5. PWD (OBC) 13 years
6. Persons domiciled in Kashmir Division of 5 years
for vacancies in one state only and will have to Jammu & Kashmir State during the period
appear for written test from a centre of that from 01.01.1980 to 31.12.1989
7. Ex-Servicemen/Disabled Ex-Servicemen Actual period of service
particular state. rendered in defence services

Last date for receipt of application + 3 years, (8 years for Disabled
Ex-Servicemen belonging to
SC/ST) subject to max. age
: 17th Nov., 2007 of 50 years

Last date for receipt of application from farflung 8. Widows, Divorced women and women
judicially separated from their husbands
9 years (subject to maximum
age limit of 35 years for
areas : 27th Nov., 2007 & who are not remarried General & 40 years for SC/ST
candidates)

Date of written examination : 10th Feb., 2008 c. Candidates seeking age relaxation will be required to submit copies of
Central Recruitment & Promotion Department, State Bank of India, Corporate Centre, Mumbai necessary certificate(s) at the time of interview, if qualifying.
invites applications from Indian citizens for appointment of Customer Relations Associates for 5. Nationality / Citizenship :
rural/ semi urban centres in the Clerical Cadre in State Bank of India. All posts are computer A candidate must be either i) a Citizen of India or ii) a subject of Nepal or iii) a
related and knowledge of computers is essential, including knowledge of MS Office. subject of Bhutan or iv) a Tibetan refugee who came over to India before 1 st
Total number of vacancies are likely to be 2500. Merit list will be drawn up State-wise and January, 1962 with the intention of permanently settling in India or v) a person of
candidates will be posted in the rural/semi urban area branches in the State from which he/she Indian origin who has migrated from Pakistan, Burma, Sri Lanka, East African
is appearing for the written test and will not be entitled for inter/intra-state transfer in the first 10 countries of Kenya, Uganda, the United Republic of Tanzania (formerly Tanganyika
years of service. and Zanzibar), Zambia, Malawi, Zaire, Ethiopia and Vietnam with the intention of
Candidates can apply for vacancies in one state only and will have to appear for permanently settling in India, provided that a candidate belonging to categories
written test from a centre of that particular state. The state-wise vacancies are as (ii), (iii), (iv) and (v) above shall be a person in whose favour a certificate of
under : - eligibility has been issued by the Government of India. A candidate in whose
STATE-WISE NUMBER OF VACANCIES case a certificate of eligibility is necessary, may be admitted to the examination/
interview conducted by the Bank but on final selection, the offer of appointment
Name of States Total SC ST OBC GEN PWD # XS # may be given only after the necessary eligibility certificate has been issued to
Andhra Pradesh 200 32 13 54 101 6 20 him by the Government of India.
Arunachal Pradesh 35 0 15 0 20 2 3 6. Reservation for Persons with Disability (PWD) :
Assam 85 5 10 22 48 3 8 Vacancies are reserved for Disabled (Physically Challenged) Persons under Section 33 of
Bihar 207 33 2 56 116 6 20 the Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation)
Chhattisgarh 93 11 29 6 47 3 10 Act, 1995 (1 of 1996) as per government guidelines.
New Delhi 33 5 2 9 17 1 3 Candidates with following disabilities are eligible to apply as per the definitions given in the
Gujarat 200 14 30 54 102 6 20 above act :
Haryana 52 10 0 14 28 2 7 a) Blindness b) Low Vision c) Hearing Impairment
Himachal Pradesh 92 23 4 18 47 3 13 d) Locomotor Disability or Cerebral Palsy
Jammu & Kashmir 60 5 7 16 32 2 9 Candidates falling in the following categories of the disabled may apply for the post :
Jharkhand 118 14 31 14 59 3 12
Sr.No. Name of the post Categories of the Disabled suitable
Karnataka 50 8 4 13 25 1 5 for the post
Kerala 50 5 1 13 31 2 5
1. Customer Relations Associate OA, BL, OL, PD, D, B, LV
Madhya Pradesh 207 31 41 31 104 6 20
Maharashtra 50 5 4 13 28 1 5 OA - One arm affected (Right or Left) – (a) impaired reach; (b) weakness of grip; (c) ataxia
Manipur 12 0 4 1 7 0 1 BL – Both legs affected but not arms OL – One leg affected (Right or Left) PD – Partially
Meghalaya 32 0 14 1 17 1 3 deaf D – Deaf B – Blind LV – Low Vision
Mizoram 12 0 5 0 7 0 1 7. Definition of Ex-Serviceman : Only those candidates shall be treated as Ex-Servicemen
Nagaland 12 0 5 0 7 0 1 who fulfil the revised definition as laid down in Government of India, Ministry of Home Affairs,
Department of Personnel and Administrative Reforms Notification No.36034/5/85/Estt(SCT)
Orissa 50 8 11 6 25 1 5
dated 27th October, 1986 as amended from time to time.
Punjab 96 28 0 20 48 3 14
Disabled Ex-Servicemen : Ex-Servicemen who while serving in Armed Forces of the
Rajasthan 43 7 6 9 21 1 4
Union were disabled in operation against the enemy or in disturbed areas shall be treated as
Sikkim 15 0 3 3 9 0 1 Disabled Ex-Servicemen.
Tamil Nadu 50 10 1 14 25 1 5 Dependents of Servicemen killed in Action : Servicemen killed in the following operations
Tripura 12 2 3 0 7 0 1 would be deemed to have been killed in action attributable to Military Service (a) war (b) war-
Uttarakhand 184 33 6 24 121 6 18 like operations or border skirmishes either with Pakistan on cease fire line or any other
Uttar Pradesh 265 56 3 72 134 9 35 country (c) Fighting against armed hostiles in a counter insurgency environment viz. Nagaland,
West Bengal 185 42 9 40 94 6 19 Mizoram, etc. (d) Serving with peace-keeping mission abroad (e) Laying or clearance of
Total 2500 387 263 523 1327 75 268 mines including enemy mines as also mine sweeping operation between one month before
and three months after conclusion of an operation (f) Frost-bite during actual operations or
# PWD & XS vacancies are horizontal vacancies. during the period specified by the Government (g) Dealing with agitating Para-Military forces
personnel (h) IPKF personnel killed during the operations in Sri Lanka.
The number of vacancies as mentioned above are provisional and may vary accord-
ing to the actual requirements of the Bank. Contd. to next page
Contd. from back page Indore 45 Asstt. General Manager (HR)
NOTE : 1) Candidates still serving in Defence and desirous of applying under Ex-Servicemen Bhopal 46 Recruitment Cell,
category should submit a certificate from the competent authority to the effect that they Jabalpur 47 State Bank of India, Local Head Office,
would be released / retired on or before 31.12.2007. 2) Ex-Servicemen candidates who Raipur 48 Hoshangabad Road,
have already secured employment under the Central Government in Group C & D will be Gwalior 49 BHOPAL - 462 011.
permitted the benefit of age relaxation as prescribed for Ex-Servicemen for securing another
employment in a higher grade or cadre in Group ‘C’/ ‘D’ under the Central Government. Hyderabad 50 Asstt. General Manager (HR)
However, such candidates will not be eligible for the benefits of reservation for Ex-Servicemen Tirupati 51 Recruitment Cell, State Bank of India,
in Central Government jobs. 3) The Territorial Army Personnel will however be treated as Vijayawada 52 Local Head Office, North Wing, Koti,
Ex-Servicemen w.e.f. 15.11.1986. 4) An Ex-Serviceman who has once joined a Government Vishakhapatnam 53 Bank Street, HYDERABAD - 500 095.
job on the civil side after availing of the benefits given to him as an Ex-Serviceman for his Bangalore 54 Asstt. General Manager (HR)
re-employment, his Ex-Serviceman status for the purpose of re-employment in Government Mysore 55 Recruitment Cell,
ceases.
Hubli 56 State Bank of India, Local Head Office,
8. The blind candidates/low vision candidates and candidates who are locomotor impaired in
Gulbarga 57 65, St. Marks Road,
both hands and both arms and candidates whose writing speed is affected by cerebral palsy
can use own scribe at their cost during the written examination. In all such cases where a Mangalore 58 BANGALORE - 560 001.
scribe is used, the following rules will apply: Chennai 59 Asstt. General Manager (HR)
i) The candidate will have to arrange his/her own scribe at his/her own cost. Tiruchirapalli 60 Recruitment Cell, State Bank of India,
ii) The academic qualification of the scribe should be one grade lower than the stipulated Madurai 61 Local Head Office, 'Circletop House',
eligibility criteria for the candidate if from the same stream. Coimbatore 62 Aparna Complex, 16 College Lane,
iii) The scribe can be from any other academic discipline and should possess 60% or less Pondicherry 63 Nungambakkam, CHENNAI-600 006.
marks in his stream. Kottayam 64 Asstt. General Manager (HR)
iv) Both the candidate as well as the scribe will have to give a suitable undertaking, Kozhikode 65 State Bank of India, Local Head Office,
and confirm that the scribe fulfils all the stipulated eligibility criteria for a scribe
Kochi 66 S. S. Kovil Road, Thampanoor,
as mentioned above. Further, in case it later transpires that he/she did not fulfill
any of the laid-down criteria or suppressed material facts, the candidature of the Thiruvananthapuram 67 THIRUVANANTHAPURAM - 695011
applicant will stand cancelled, irrespective of the result of the written test. Kolkata 68 Asstt. General Manager (HR)
v) Such candidates who use a scribe shall be eligible for extra time of 20 minutes for every Asansol 69 Recruitment Cell,
hour of the examination. Siliguri 70 State Bank of India, Local Head Office,
9. Probation period : Minimum period of 6 months. Before the probation period comes to an Port Blair 71 Samriddhi Bhavan,
end, the performance of the newly recruited employees will be evaluated and the probation Gangtok 72 1, Strand Road, KOLKATA - 700 001.
period of these employees whose performance fails to meet Bank’s expectation, may be
Bhubaneswar 73 Asstt. General Manager (HR)
extended.
Berhampore (Ganjam) 74 Recruitment Cell, State Bank of India,
10. Selection Procedure : Cuttack 75 Local Head Office, III/1,
All eligible candidates should apply in the prescribed application form given in this advertisement Sambalpur 76 Pandit Jawaharlal Nehru Marg,
to reach the given address on or before the last date for receipt of applications. Applications BHUBANESWAR - 751 001.
received after the last date will not be considered. Patna 77 Asstt. General Manager (HR)
a) Final selection will be made on the basis of performance in the written test and interview Ranchi 78 Recruitment Cell, State Bank of India,
taken together. Merely satisfying the eligibility norms does not entitle a candidate to be Muzaffarpur 79 Local Head Office, Judges Court Road,
called for written test or interview. The questions in objective tests, except for the test of Bhagalpur 80 West Gandhi Maidan, PATNA - 800 001.
General English, will be printed in bilingual i.e., English & Hindi. Guwahati 81 Asstt. General Manager (HR)
b) The written test will be of Objective type consisting of (i) General Awareness Shillong 82 Recruitment Cell,
(ii) General English (iii) Quantitative Aptitude (iv) Reasoning Ability Agartala 83 State Bank of India, Local Head Office,
(v) Marketing Aptitute / Computer Knowledge (vi) Psychometry Imphal 84 P.O. Sachivalaya
There will be negative marks for the wrong answers in the Objective tests. Candidates Kohima 85 G.S. Road, Dispur
will have to pass in each of the objective tests. Silchar 86 GUWAHATI - 781 006.
Dibrugarh 87
Candidates in the ratio of 3 times the number of vacancies will be called for interview on the basis of Itanagar 88
order of merit, subject to their having secured at least 40% overall of marks (35% for SC/ST/PWD) in
Aizawl 89
(i), (ii), (iii), (iv) & (v) above besides obtaining pass marks in each objective type test. In Psychometry
test, candidates have to secure 50% marks (45% for SC/ST/PWD) which will be qualifying in nature. Every candidate should indicate in the application the name of state and the name
The marks in Psychometry test will not be considered for arriving at the merit list. and code number of the Centre where he/she desires to take the examination. The
candidates can apply for vacancies in one state only and will have to appear for
NOTE : written test from that particular state. The candidates will appear for the written
i) Other detailed information regarding the written examination will be given in the ‘Acquaint examination from a test centre for which he/she has applied at their own expenses
Yourself’ booklet, which will be made available to the eligible candidates alongwith the and risks and the bank will not be responsible for any injury or losses etc. of any
call letter for the test. nature. NO CHANGE IN THE CHOICE OF EXAMINATION CENTRE WILL BE ENTERTAINED UNDER
ii) Interviews : ANY CIRCUMSTANCES. BANK RESERVES THE RIGHT TO ADD OR DELETE ANY CENTRE OR
ALTER EXAMINATION DATE AT ITS DISCRETION.
Depending upon the number of vacancies only certain number of candidates from
amongst those who qualify by ranking high enough in the merit will be called for interview 13. SBI may arrange pre-examination training at certain centres for a limited number of SC/ST/
and / or proficiency test. The candidates, who qualify for interview must secure minimum Religious Minority Community and Ex-servicemen candidates in consonance with the
marks of 40% (35% for SC/ST/PWD) to be considerd for selection. Final selection will be guidelines issued by Government of India. Candidates belonging to the above categories
made on the basis of candidate’s performance in the written test and interview taken who desire to avail themselves of such training at their own cost may indicate to that effect
together. against item No.11 in the application form. List of training centres given below is indicative.
The Bank has a discretion to conduct training at some additional centres or the Bank may
11. Date of written examination : 10th February, 2008
delete some of the centres indicated for training.
(Bank reserves the right to change the date of examination under unforeseen circumstances,
if any.) Chandigarh Jabalpur Gulbarga Hubli Port Blair Kanpur
Ahmedabad Chennai Varanasi Bhubaneshwar Allahabad Vadodara
12. CALL LETTERS FOR WRITTEN EXAMINATION : Raipur Sambalpur Bareilly Mumbai Berhampur (Ganjam)
All eligible candidates will be issued Call Letters at the correspondence address given by Hyderabad Ernakulam Lucknow Panaji (Goa) Pune
them in their application form, which will be sent by post. Tiruchirapalli Coimbatore Patna Aurangabad Vishakhapatnam
Vijaywada Tirupati Ranchi Gorakhpur Bangalore Asansol
THOSE CANDIDATES WHO DO NOT RECEIVE CALL LETTERS LATEST BY 31.01. 2008 SHOULD Kolkata Madurai New Delhi Akola Siliguri Shillong
CONTACT IN PERSON AT THE ADDRESS INDICATED AGAINST EXAMINATION CENTRE OPTED Guwahati Purnea Indore Mysore Bhopal Jaipur
BY THE CANDIDATE ALONGWITH PHOTOCOPY OF THE APPLICATION & THE DEMAND DRAFT.
NO ACTION IS POSSIBLE IF CONTACTED AFTER 08.02 2008. 14. All expenses regarding travelling, boarding, lodging etc. will be borne by the candidates for
attending the Pre-Examination Training programme at the concerned Pre-Examination Training
NAME OF EXAMINATION CODE ADDRESS OF THE RECRUITMENT CELL Centre.
CENTRE NUMBER WHICH WILL ARRANGE FOR ISSUE OF 15. HOW TO APPLY : Application on prescribed format, given in this advertisement, complete
DUPLICATE CALL LETTER in all respects should be sent only by ordinary post to Post Box No.8590, Samta
Nagar Post Office, Kandivali (East), Mumbai 400 101 alongwith prescribed application
Karnal (Haryana) 11 Asstt. General Manager (HR), fee including postage of Rs. 250/- (for SC/ST/PWD/XS Rs.50/-towards postal charges
Jalandhar 12 Recruitment Cell, only) through Demand Draft only having validity of minimum 6 months date, favouring
Patiala 13 State Bank of India, Local Head Office, 'STATE BANK OF INDIA', payable at ‘MUMBAI’ only. Cash, Cheques, Money orders,
Chandigarh 14 Sector 17-B, Postal orders etc. will NOT be accepted. Fee/Postage once paid will NOT be refunded
Shimla 15 CHANDIGARH-160 017. on any account nor can it be held in reserve for any other examination or selection.
Jammu 16 Candidate's name, address, name of the post and date of birth should be written
Palampur 17 on the reverse of the Demand Draft. Candidates should keep a photocopy of the
Ludhiana 18 Application form and the Demand Draft. An 'Acquaint Yourself' booklet will be sent to the
Ambala 19 candidates along with the call letter for written test. The application form sent by the
Hissar 20 candidates should be neatly typed or handwritten in own handwriting in English or Hindi on
Kanpur 21 Asstt. General Manager (HR) a foolscape size paper with his/her signature. A recent passport size photograph bearing
Allahabad 22 Recruitment Cell, full signature of the candidate across the same with date, should be pasted at right hand
Varanasi 23 State Bank of India, Local Head Office, top corner of the application. Candidates serving in Government/Quasi Government offices,
Bareilly 24 New Administrative Bldg, Public Sector undertaking including Nationalised Banks and financial Institutions will be
Lucknow 25 Moti Mahal Marg, Hazratganj, required to submit 'No Objection Certificate' from the employer at the time of interview, failing
Gorakhpur 26 LUCKNOW - 226001. which their candidature may not be considered and travelling expenses, if any, otherwise
admissible, will not be paid. The Bank will not be responsible if the application is
New Delhi 27 Asstt. General Manager (HR) misplaced in transit or not received at the designated address in time.
Dehradun 28 Recruitment Cell,
The reserve category candidate will have to produce his/her original caste certificate/
Meerut 29 State Bank of India, Local Head Office,
relevant certificates before the interview takes place, failing which his/her candidature
Agra 30 11, Sansad Marg,
shall be cancelled and he/she will not be admitted for interview. OBC candidates, availing
Udaipur 31 NEW DELHI - 110 001.
reservation will have to produce OBC certificate with Non-creamy layer clause issued on
Jaipur 32
or after 01.04.2007 at the time of interview.
Ajmer 33
Jodhpur 34 NOTE - Before submitting the Bank draft, candidates should ensure that it is in order i.e., it
is of requisite amount, bears signature of authorized signatory and place and date of issue,
Rajkot 35 Asstt. General Manager (HR) amount in words and figures and name of the paying branch are properly indicated/written.
Bhavnagar 36 Recruitment Cell, Application accompanied with defective/unrealisable drafts and drafts of lower value than
Ahmedabad 37 State Bank of India, Local Head Office, stipulated are liable to be rejected and no correspondence in this regard will be entertained.
Vadodara 38 Bhadra,
Application should be sent in a cover superscribed “APPLICATION FOR RECRUITMENT OF
Surat 39 AHMEDABAD-380 001.
CLERICAL STAFF (CUSTOMER RELATIONS ASSOCIATES) IN STATE BANK OF INDIA; CENTRE
Mumbai 40 Asstt. General Manager (HR) FOR WRITTEN EXAMINATION ________________________” to reach the following address
Pune 41 Recruitment Cell, State Bank of India, : Post Box No.8590, Samta Nagar Post Office, Kandivali (East), Mumbai 400 101.
Aurangabad 42 Local Head Office, Plot No. C-6, Synergy
Last date for receipt of application : Applications complete in all respects should reach
Nagpur 43 G-Block, Bandra-Kurla Complex,
Panaji (Goa) 44 Bandra (E), MUMBAI - 400 051. Contd. to next page
Contd. from back page
APPLICATION FOR THE POST OF CUSTOMER RELATIONS ASSOCIATES
the above address on or before 17th Nov., 2007. For candidates residing
abroad or in Andaman & Nicobar Islands, Lakshadweep and Minicoy
FOR RURAL / SEMI URBAN CENTRES
Islands, Assam, Meghalaya, Arunachal Pradesh, Mizoram, Manipur,
Nagaland, Tripura, Sikkim, Ladakh Division of J&K State, Lahaul and Spiti Application Format
districts and Pangi sub-divisions of Chamba district of Himachal Pradesh,
applications will be accepted upto 27th Nov., 2007. (No other papers except draft should be enclosed with Application)
Applications received after the last date of receipt of application will not
be entertained.
Action against candidates found guilty of misconduct : Paste a recent
passport size
Candidates are warned that they should not furnish any particulars that To, photograph here
are false, tampered, fabricated or should not suppress any material Post Box No.8590, and sign across
information while filling up the application form. it in full
Samta Nagar Post Office, (Please hold
At the time of written examination / interview, if a candidate is (or has Kandivali (East), with you two
been) found guilty of: (i) using unfair means during the examination or copies of same
(ii) impersonating or procuring impersonation by any person or (iii)
Mumbai - 400 101. photograph for
subsequence
misbehaving in the examination hall or taking away the question booklet use)
/ answer sheet from the examination hall or (iv) resorting to any irregular
or improper means in connection with his / her candidature for selection
or (v) obtaining support for his / her candidature by any means, such a With reference to your advertisement for the recruitment of Clerical Staff (Customer Relations Associate)
candidate may, in addition to rendering himself / herself liable to criminal in rural/semi-urban areas, I submit my application for ................................. state in under noted format : -
prosecution, also be liable :
a) to be disqualified from the examination for which he / she is a candidate.
1. Full Name : Shri/Smt/Kum :
b) to be debarred, either permanently or for a specified period, from any (in block letters)
examination or recruitment conducted by the Central Recruitment &
Promotion Department, State Bank of India, Corporate Centre, Mumbai.
2. Sex : Male Female
NOTE : The Bank would be analyzing the responses of a candidate
with other appeared candidates to detect patterns of similarity. 3. a) Candidates’s Present address for Communication with Pin Code
On the basis of such an analysis, if it is suspected that the (in block letters)
responses have been shared and scores obtained are not
genuine/valid, the Bank reserves the right to cancel his/her
candidature.
16. General Information :
City : Pin Code : State :
(i) While applying for any post, the applicant should ensure that he /
she fulfils the eligibility and other norms mentioned above as on the b) STD Code : Phone No:
specified dates and that the particulars furnished by him / her are
correct in all respects. IN CASE IT IS DETECTED AT ANY STAGE OF c) Mobile No. e-mail ID @
RECRUITMENT THAT A CANDIDATE DOES NOT FULFIL THE 4. Centre for examination : Centre Code :
ELIGIBILITY NORMS AND / OR THAT HE / SHE HAS FURNISHED
ANY INCORRECT / FALSE INFORMATION OR HAS SUPPRESSED (Please refer point no.12 of detailed advertisement)
ANY MATERIAL FACT(S), HIS / HER CANDIDATURE WILL STAND 5. Date of Birth (DD/MM/YYYY): Age: Years Month
CANCELLED. IF ANY OF THESE SHORTCOMINGS IS / ARE
DETECTED EVEN AFTER APPOINTMENT, HIS / HER SERVICES ARE (Proof to be produced) at the time of interview (as on 01.11.2007)
LIABLE TO BE TERMINATED.
6. Place of birth : 7. Nationality : 8. Religion :
(ii) The selection of the candidates will be mainly on the basis of
written test and interviews. The Bank reserves the right also to 9. Father’s / Husband’s Name: Shri.
hold skill test / any other test wherever deemed necessary as
well as the right to add, delete or allot any centre at its discretion. 10. Category to which you belong: (Tick
under the correct category)
(iii) Admission to written test examination will be purely provisional SC SC SC ST ST ST OBC OBC OBC GEN GEN GEN
SC (OH) (VH) (HI) ST (OH) (VH) (HI) OBC (OH) (VH) (HI) GEN (OH) (VH) (HI)
without verification of age / qualification / category (SC/ST/PWD/
XS) etc. of the candidates with references to documents.
(iv) No candidate is permitted to use or have possession of Calculators,
Mobile Phones, Pagers or any other instrument in the Examination
Hall. For PWD candidates- Do you intend to use the services of scribe Yes No
(v) The candidate will have option to answer written test questions in (Only for blind candidates & those whose writing speed is affected by cerebral palsy.)
Hindi or English and opt for Hindi at the time of test. 11. To be filled in by those SC / ST/ Minority Community/ XS
(vi) The candidates will have to appear for the tests/interviews, at desirous of taking Pre-Examination Training.
their own cost. SC/ST/PWD candidates called for INTERVIEW are i) Would you like to undergo Pre-Examination Training : Yes No
entitled to IInd class to & fro railway fare/bus fare by shortest
route on production of evidence of travel (Rail/bus ticket/receipt
ii) Centre for Pre-Examination Training :
etc.). 12. Indicate by Tick
mark in appropriate box
(vii) Appointment of selected candidates is subject to their being found i) Are you an Ex-serviceman Yes No
medically fit as per the requirement of the Bank. Such appointment If yes, date of discharge _____Rank at present / last held________w.e.f. _______
will also be subject to the service and conduct rules of the Bank.
ii) Are you a widow, divorced woman, woman judicially separated from the
(viii) DECISIONS OF THE BANK IN ALL MATTERS REGARDING
ELIGIBILITY, CONDUCT OF WRITTEN EXAMINATION, OTHER TESTS,
husband & who is not re-married ? Yes No
INTERVIEW, SELECTION, ALLOTMENT TO ANY CIRCLE OF THE iii) Are you a candidate who has ordinarily been domciled in Kashmir Division of
STATE BANK OF INDIA WOULD BE FINAL AND BINDING ON ALL the State of J&K during the priod of 01.01.80 to 31.12.89 Yes No
CANDIDATES. NO REPRESENTATION OR CORRESPONDENCE WILL
BE ENTERTAINED BY THE BANK IN THIS REGARD. iv) Whether you belong to Minority Community Yes No
(ix) The selected candidates will be given designation of “Customer 13. Educational Qualifications (as on 01.11.2007)
Relations Associates”, in the clerical cadre, and their services will Sr. Name of Name of Examination Month & Year %age of marks
be utilised for marketing, making customer calls, providing banking
No. University/Institution *Mandatory of passing obtained
services, advisory services and cross sell products etc. inside
and outside the Branch premises. The job involves extensive 1. Madhyamik (Class X)* .
outdoor travelling, flexible working hours and working in shifts.
2. Higher Secondary (Class XII)* .
(x) All communications will be sent at the address given by the
candidate for correspondence by ordinary post and requests for .
3. Graduation*
sending letters to a different address subsequently will not be
accepted. Candidates are advised to make their own arrangements 4.
to get their call letters collected from the addresses given in the
application in such cases. 14. Computer Knowledge : -
(xi) The Bank takes no responsibility for any delay in receipt or loss in i) Course done : Duration months
postal transit of any application or communication. It also takes no
responsibility to connect any certificate/remittance sent separately. ii) Name of Institution : Place Year
The candidates are advised NOT to send original certificates/mark- 15. Languages Known Language Read Write Speak
sheets alongwith their applications.
(xii) As the applications are to be processed by a computerized system, (Mark ‘X’ in the a)
the application form should be properly/completely filled and should appropriate box) b)
contain no corrections / alterations / overwritings. No column of
the application shall be left blank. Incomplete/defective applications, c)
applications without demand draft, photograph / thumb impression 16. Particulars of Application fees / Postal Charges
of the candidates and unsigned applications shall be summarily
rejected. No representation or correspondence regarding such Name and Address of Drawn in Payable at Demand Date of Amount
rejection shall be entertained under any circumstances. issuing Bank/Branch favour of Draft No. Issue (Rs.)
(xiii) Any legal proceedings in respect of any matter of claim or dispute
arising out of this advertisement and / or an application in response State Bank of India Mumbai
thereto can be instituted only in Mumbai and courts / tribunals /
forums at Mumbai only shall have sole and exclusive jurisdiction to 17. DECLARATION
try any cause / dispute.
I hereby declare that all statements made in this application are true, complete and
(xiv) An application without signature, thumb impression and /or correct to the best of my knowledge and belief. I understand that in the event of any
photograph or incomplete in any respect and / or not in conformity
with this advertisement shall not be entertained. information being found untrue or incorrect at any stage or my not satisfying any of
(xv) Selected candidates will be governed by the terms and conditions
the eligibility crietria according to requirements laid down by the Central Recruitment
of the Service Regulations of the Bank. and Promotion Department, my candidature is liable to be cancelled. I am willing to serve
(xvi) Candidate’s admission to the test is strictly provisional. The mere anywhere in India including rural area.
fact that the admission letter has been issued to the candidate
does not imply that his candidature has been finally cleared by the Place : Signature :
Bank concerned. RTI
(xvii) Candidate should sign at the end of the application and Date : Name of Candidate :
also put his/her right hand thumb impression. If right hand (in block letters)
is not there, put left hand thumb impression.

CANVASSING IN ANY FORM WILL BE A DISQUALIFICATION Both Signature & Right Thumb Impression (RTI) are compulsory.
Place : Mumbai Application with demand draft should reach above address by 17th Nov., 2007
Date : 28.09.2007 (for farflung areas 27th Nov., 2007) by ordinary post.
GENERAL MANAGER