Professional Documents
Culture Documents
Updated as of MM/DD/YYYY
A brand guideline, or brand style guide, refers to the significant set of standards a company uses to
present and maintain a solid and consistent brand in both public and private channels. Having this
document ensures that a company is able to maximize its reach and impact on customers in terms of
brand recall and brand recognition.
For the introduction section, it is customary to include a quick history or overview of how the brand
came to be and how it has changed over time to become what it is today.
WHY WE EXIST WHAT WE OFFER HOW WE DELIVER
What is your reason for being? What are your products or What values do you embody?
services?
ENGAGING VISUALS
OUR LOGOTYPE
PALMTRI
RESORT The variation: Expound on your emblem
The use case: When is this preferred?
OTHER VARIATIONS
PALMTRI RESORT
The difference: Expound on your emblem
The use case: When is this preferred?
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HEARTFELT CONTENT
You’re safe here It’s like home - but better Luxury is within reach
“Enjoy peace of mind like “Come away to come home to “Experience the luxury you
never before.” yourself.” deserve.”
We treat guests with the We are always welcoming and We are sincere, transparent,
utmost respect. happy to help. and dependable.
DO’S:
1. Be authentic and reflect your brand values: Our brand voice should reflect the personality of our
hotel. Make sure to choose a tone and language consistent with our brand values.
2. Speak to your target audience: Understanding our customers is key to creating a successful
brand voice. Use language and messaging that resonates with them and addresses their needs
and desires.
3. Be consistent across all channels: Whether it's our website, social media, or in-person
interactions, our brand voice should remain consistent. This helps to build brand recognition and
trust with our guests.
DON’TS:
1. Use jargon or overly technical language: Avoid using language that is difficult for our guests to
understand. Keep it simple and easy to digest.
2. Be too formal or stuffy: Our industry is all about creating a welcoming and comfortable
environment for guests. Using overly formal language or a tone that is too serious can be off-
putting.
3. Ignore negative feedback: If a guest has a negative experience, it's important to address it in a
professional and empathetic manner. Ignoring negative feedback can damage our brand
reputation and turn off potential customers.
COMFORTING AMBIENCE
We only use local materials, artwork, and designs that reflect the
surrounding environment. This helps guests feel more connected
to the area and creates a sense of authenticity.
All aspects of the hotel (from the lobby to the guest rooms) are
designed with a consistent aesthetic in mind. This helps create a
cohesive experience for guests.
A FEELING OF COMFORT
ESCAPE WITH US
Digital Applications
Socials
PALMTRI
RESORT
This is where
you should be
right now.
Palmtri
Resort
Your doorway to
Great escapes await. great escapes
Print Applications
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Last updated:
Press kit images Laurice Moretti Document Link
05/28/2030
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