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https://www.emerald.com/insight/1757-4323.htm
responsible consumption
Vijay Kumar Jain and Aditi Dahiya
Department of Management, DIT University, Dehradun, India
Received 28 December 2020
Vikas Tyagi Revised 18 May 2021
School of Business Studies, Himgiri Zee University, Dehradun, India, and 14 August 2021
21 April 2022
Preeti Sharma 8 May 2022
Accepted 10 May 2022
Department of Management, DIT University, Dehradun, India
Abstract
Purpose – The objective of this paper is to identify dimensions of responsible consumption from consumer
perspective and develop a reliable and valid measurement scale.
Design/methodology/approach – This paper has employed mixed methodology to develop items for
responsible consumption. In first phase, experts’ interviews were carried out to unearth the dimensions of
responsible consumption. In second phase, quantitative survey was carried out to among consumers to
measure their response. This was done using five-point Likert scale. The reliability and validity were ensured
through empirical data online. Structural equation modeling was used to test the structural model.
Findings – The result showed that consumer perception of responsible consumption consists of five
dimensions (Rationality, Sustainable Consumption, Local Consumption, Ethical Consumption and
Minimalism). The result also showed strong relationship among satisfaction and responsible consumption
dimensions.
Practical implications – It will help policymakers to measure and promote responsible consumption thereby
improving environmental performance and reducing carbon footprint.
Originality/value – This is the first study to develop valid and reliable instrument for responsible
consumption. The findings will have several implications both theoretical and practical for policymakers and
society.
Keywords SEM, Rationality, Ethical consumption, Minimalism, Responsible consumption, Local
consumption
Paper type Research paper
1. Introduction
The availability of natural resources, including materials, water and fertile land, are the main
reasons for the existence of human beings on the planet (Abdel-Shafy and Mansour, 2018).
The exploitation of resources has cost us very much and is reflected in the form of climate
change, shrinking water and forest reserves, loss of many species and corrosion of fertile land
(Barange et al., 2018). The perpetual use of these resources at the current rate may deprive
future generations of the resources that we are blessed with. The mounting consumption is
posing a serious menace to the environment (Tseng et al., 2013).
The current consumption pattern needs resources 10 times more than what it used to
require 30 years ago, at around 60 billion tons of raw material every year (Giljum et al., 2009). If
consumption goes by the current rate, the extraction of resources would reach a whopping 100
billion tons by 2030. Every year, an estimated one-third of all food produced that is 1.3 billion
tons’ worth about $1 trillion rots in consumers’ and retailers’ bins or spoils due to inadequate
transportation and harvesting practices. If the world’s population grows to 9.6 billion people Asia-Pacific Journal of Business
Administration
by 2050, nearly three worlds will be required to provide the natural resources required to © Emerald Publishing Limited
1757-4323
maintain current lifestyles (Tseng et al., 2013). The deteriorating environment and fast DOI 10.1108/APJBA-12-2020-0460
APJBA depleting resources, therefore, necessitates the need for new consumption practices. The
importance of responsible consumption can be understood from the fact that it has been
included among one of the 17th goals of the 2030 Agenda for Sustainable Development.
Therefore, responsible consumption cannot be separated from the sustainable development
goal defined by the United Nations, as this will help in attaining sustainable development in the
long run. The growing population along with rapid industrialization in developing countries
like India, China, Brazil and in other parts of the world have increased the demand manifold for
resources and put a burden on already stressed resources. As Asia accounted for 59.51% of the
global population in 2020, therefore, the responsible consumption issue becomes more relevant
in the Asian context. There have been numerous studies on sustainable consumption,
environmental-friendly consumption, green consumption, and socially responsible
consumption (SRC), but very few studies have been done on responsible consumption
(Sudbury-Riley and Kohlbacher, 2016; Fischer et al., 2017; Bhatia and Jain, 2017; Marde and
Verite-Masserot, 2018; Quoquab et al., 2019). All previous studies have developed scales to
measure environment-friendly consumer behavior, green consumption (Marde and Verite-
Masserot, 2018), SRC (Tseng et al., 2013), sustainable consumption (Quoquab et al., 2019) and
ethical consumption, but yet there is no instrument has been developed yet to measure
responsible consumption. Responsible consumption is different from green consumption,
sustainable consumption and environmental-friendly consumption. Therefore, it requires a
new instrument of measurement. The present study’s objective is to develop instruments to
measure responsible consumption. The findings of the study will contribute to measuring and
encouraging responsible consumption, which will help in saving valuable resources, reducing
carbon footprint, thereby improving environmental performance. Further, minimalism has
emerged as the most important predictor of consumer satisfaction. This is relevant for all
companies, as customer satisfaction is coveted by all organizations and is the hallmark of their
success. Therefore, all companies must emphasize the philosophy of minimalism and educate
consumers about its future repercussions.
2. Conceptual framework
2.1 The responsible consumption concept
The term responsible consumption is innate out of the grassroots social movement that was
started as a protest movement and alternative culture (Wagner, 1960). It emerged as a result
of social movements and solidarity and fair trade in the year 1960. Thereafter, Fisk (1973) has
defined it formally as the rational and efficient use of resources. Responsible consumption is
about conscious and judicious consumption of resources which tries to negate environmental
impact by preventing environmental degradation. It is also defined as being aware of their
spending habits and changing them and choosing socially and environmentally ethical
purchases.
The role of signaling theory, identity signaling and social signaling is crucial in
conceptualizing responsible consumption. The ability of a customer to share information
about themselves with others through measurable socially responsible (SR) consumption
behavior is conceptualized as social signaling for SRC. More specifically, Berger (2017) claims
that people who participate in public acts of social responsibility action are seen as
trustworthy and cooperative. SR products are known to convey a high symbolic value and
are typically consumed by people who want to present themselves to others in a positive way
(Zabkar and Hosta, 2013). SR products are an important element of responsible consumption
as it advocates consumption of green and sustainable goods. Further, self-signaling is
derived from behaviors, specifically consumption (Quattrone and Tversky, 1984). Individuals
indulge in eating to bolster their sense of self (Lisjak et al., 2014). Both social signaling and
self-signaling capacity are used to evaluate corporate social responsibility (CSR) related
items. Individuals indulge in SR activities when social incentives are absent. One of the Development
critical factors in how status motivations affect purchasing decisions, according to costly and validation
signaling theory, is the degree to which the purchase is public versus private (Griskevicius
et al., 2010). The above definition of responsible consumption leads to the inference that
of scale
environmental, ethical, societal concerns and rationality are dimensions of responsible
consumption (Figure 1).
Figure 1.
Framework to
understand
responsible
consumption
APJBA Rationality and economy in consumption will curtail unnecessary consumption on the part of
consumers and improve the saving of resources and the environment. Janssen et al. (2021)
focuses on consumers and changing their attitudes, behavior, consumption and spending
habits related to food. There is an urgent need to economize the resources consumption and
level of pollution in everyday lives. Sustainable consumption is the only way to meet these
objectives (Mont and Plepys, 2008; Vergragt et al., 2014). Rationality, being the core element of
responsible consumption, aims at making rational use of resources and is therefore deemed as
an important element of responsible consumption.
3.5 Minimalism
Minimalism is defined as a low consumption lifestyle where people intentionally try to live
with fewer possessions (Lloyd and Pennington, 2020). Minimalism is a lifestyle that is
regarded as an anti-consumerist approach, combined with the demand for seeking meaning
in life by means other than consumerism-oriented attitudes (Dopierala, 2017). Minimalism’s
core idea is that less is more, and that owning less allows you to achieve more in non-material
elements of life (Lloyd and Pennington, 2020). The transformation of life, as suggested by
minimalism, starts with understanding what is unnecessary in life and getting rid of or
limiting and reducing dependency on such things. The main dimension that defines
minimalism is an attitude toward consumption.
Some researchers have described minimalism as an example of an anti-consumerist protest
or a reaction to the overabundance of excessive consumption (Blonski and Witek, 2019).
Minimalism helps individuals to achieve balance and better quality in everyday life. The
APJBA possession of things necessary for living and skillful management is the goal of minimalism.
Discarding items which are non-functional and unused and the retention of only necessary
things is minimalism. A minimalist lifestyle asks consumers to consume less. Adopting
minimalism as a way of life is tied to sustainability. It is less about goods and more about the
community. When consumers buy and consume something, then the cost of consumption is not
borne by the consumer or manufacturer but by the environment and our communities. The
social power of the community is the strength of minimalism. People can resort to minimalism
by sharing goods (Lloyd and Pennington, 2020). For example, the impact on our carbon
footprint of sharing a lawnmower with neighbors’ is less about buying fewer lawn mowers and
more about building social connections that help close the inequality gap, which over time will
reduce our need and desire for stuff. Minimalism is really about community, equality and
happiness. As a result, we will inevitably live a more sustainable life. Another contribution of
minimalism to sustainability is the use of only what is necessary and the avoidance of
unnecessary possessions. Minimalism helps people meet this expectation by buying less. Based
on the above literature, minimalism is regarded as an important element of responsible
consumption.
4. Method
4.1 Item generation
This research has surfaced more than 41 items with the help of an existing literature review
(Sudbury-Riley and Kohlbacher, 2016; Fischer et al., 2017; Bhatia and Jain, 2017; Marde and
Verite-Masserot, 2018; Quoquab et al., 2019). Five focus group interviews were carried out,
which consisted of 10 members each. A total of 10 in-depth interviews were also conducted.
Judgmental sampling was used to sample respondents for interviews. This was done to
ensure the appropriateness of the wording of items and eliminate ambiguity in the items. The
focus group was carried out for one hour. The questions were asked related to five dimensions
of responsible consumption: sustainable consumption, ethical consumption, local
consumption, rationality and minimalism. Respondents were asked to express their
feelings on responsible consumption and what, in their opinion, constitutes responsible
consumption. They were further asked to think about their last purchase and relate it to
responsible consumption in terms of saving of resources, recycling of goods and
environmental improvement of their purchasing. A total of 41 items were uncovered
through literature and interviews. A total of 10 environmental science faculty and Ph.D.
students in the sustainability area validated these 41 statements. These faculties were
domain experts and had good knowledge of the subject. The rationale for inclusion of PhD
scholars working in the same areas was that they are abreast of current research and
developments in the responsible consumption area. They assigned the items to one of the five
categories of responsible consumption after reading the items. Some items were not assigned
to any of the categories, and they were further eliminated from the pool of items. A scale was
used to judge the appropriateness of items consisting of 1 5 representative; 2 5 somewhat
representative, and 3 5 not representative at all. Only those items were retained, which three
judges regarded as clearly representative, and that the fourth judge rated as somewhat
representative. In total, 10 items were removed through this process.
A qualitative research approach for this study was chosen because qualitative methods
are especially useful in discovering the meaning that people attach to responsible
consumption and give researchers more flexibility to explore the concept in depth. For
interviews, participants were reminded of the study’s intent, research protocols, anticipated
benefits; their right to withdraw from the study at any time, and confidentiality security as a
first step in the interview process. The researcher described himself as a researcher in order to
establish a good rapport with respondents and demonstrate familiarity with the subject
(Creswell, 1994). The interviews were audio-recorded with participant permission to ensure a Development
full transcript (Merriam, 1998; Rubin and Rubin, 1995). During all interviews, typed notes and validation
were taken, allowing the researcher to keep track of key points, to refer to later in the
interview and for data analysis. To carry on conversations that would elicit rich data, a semi-
of scale
structured interview technique was used. Participants in semi-structured interviews have
more freedom to react in terms of what is relevant to them and to monitor the introduction and
flow of topics. The interview protocol (Appendix) was provided to participants about a week
before their scheduled interview so that they could think about and plan their responses.
Interview transcripts were re-read multiple times in order to look for recurring regularities
(Merriam, 1998). The data collected from the personal interviews and focus groups were
analyzed using content analysis. Text analysis is a systematic technique for gathering and
organizing a vast volume of text into recognizable and distinct content categories that can
then be analyzed for desired outcomes. The authors drew replicable and true inferences by
concentrating on the material and content. The authors read the published text from the
interview many times to get a clear picture of the content. The individual text was then
categorized into coherent sentences and paragraphs as part of the process. The structures
were then categorized, coded and sorted into major themes using N-VIVO. Data triangulation
has been used to establish the credibility of qualitative data. As research progressed and new
information became available, steps were taken to verify each piece of data with at least one
other source. Using a second source or process may result in more precise, thorough and
objective results. To ensure the reliability of this report, interviews and field notes were
compared.
5. Results
The demographic information shows that 200 (52%) were male participants out of a total of
382 respondents (Table 1). The majority of respondents were from the 30–40 age category.
Table 2 shows the results of EFA with Promax rotation on the responsible consumption data
set (N 5 191). The analysis revealed that a total of five factors were extracted and accounted
for 77% of the variance. The first factor, which is sustainable consumption, accounted for
36.34% of the variance. The Kaiser–Meyer–Olkin was 0.88 and Bartlett’s test of sphericity
was significant (Chi Square 5 3,205, df 5 231, p < 0.001). This indicates that the sample is
adequate for performing factor analysis.
Categories N %
Sustainable The adoption of sustainable 0.671 0.79 8.00 36.34 0.901 0.903 0.652
consumption products improves the
environment
It minimizes the burden on the 0.664 0.712
resources
It improves the longevity of 0.658 0.767
resources
It contributes to the recycling of 0.638 0.864
goods
It cut down the wastage of 0.635 0.892
resources
Consumers must behave 0.634 0.88
rationally
Rationality Consuming economically is 0.642 0.75 3.39 15.42 0.918 0.920 0.699
synonymous to behaving
rationally
Economical consumption is a 0.695 0.844
step toward rationality
Rationality emphasis on 0.673 0.889
conscious consumption
Reducing wastage would help 0.670 0.838
people to act rationally
It promotes ethical buying 0.656 0.882
(continued )
Development
properties of
of scale
and validation
consumption scale
Table 2.
responsible
Psychometric
Table 2.
APJBA
Internal
Factor Factor consistency Average
loading loading Eigenvalue % Cronbach’s Composite variance
Factors Items (EFA) (CFA) (λ) Variance alpha Reliability Extracted
Ethical It is about boycotting products 0.620 0.901 2.48 11.26 0.902 0.906 0.707
consumption made that violate ethical
standards
Fair trade certification motivates 0.667 0.841
consumers to buy ethical
products
It follows all environmental 0.701 0.73
compliances
Local It reduces environmental 0.790 0.887 1.57 7.13 0.905 0.912 0.723
consumption pollution by reducing
transportation
It removes the packaging 0.596 0.874
requirement
Local consumption must be 0.650 0.85
given priority
It contributes to the 0.683 0.786
improvement of the local
economy
Minimalism It promotes living with less 0.709 0.826 1.51 6.85 0.870 0.872 0.632
It propagates a sense of what is 0.697 0.892
important in life is essential
It saves valuable resources by 0.589 0.727
cutting down unnecessary
consumption
It helps consumers to behave 0.598 0.722
sustainably
CFA was carried out to assess the dimensionality of the constructs using Amos 21.00 (Sharif Development
et al., 2018) on the second data set (N 5 191) to confirm and validate the structure that and validation
emerged in EFA. The results of CFA confirm 22 items and five dimensions of scale (Chi
Square 5 363(54); GFI 5 0.857; CFI 5 0.945; NFI 5 0.887; AGFI 5 0.819; RMR 5 0.034;
of scale
RMSEA 5 0.066). The study has also assessed the reliability of each construct using AVE
and CR. The result proves that all constructs have a good reliability, as CR for all constructs is
more than 0.7 and AVE values are more than recommended value 0.5. This does not require
the need for the deletion of any item from the study.
The instrument has been examined for Nomo-logical validity also (Figure 2). This measure
of validity is used to test whether the instrument behaves with theoretically related
constructs in a way that it is supposed to relate (She et al., 2021). The degree to which a
summated scale accurately predicts other concepts in a theoretically dependent model is
referred to as Nomo-logical validity. The researcher must first determine if the scale has
corresponding relationships based on theoretically supported relationships from prior
research or agreed principles. To establish Nomo-logical validity, data were collected from
382 respondents. This study has replicated the same data that were collected in study 2.
Concerning Nomo-logical validity, responsible consumption is said to have a positive impact
on the consumer and people feel satisfied after behaving responsibly. The purchasing of
sustainable and ethically made goods evokes a feeling of satisfaction among consumers. In
this study, satisfaction is the feeling that consumers sense after purchasing and consuming
responsible goods. Therefore, we have tested a structural model that relates responsible
consumption to the satisfaction of consumers. Figure 2 presents the results of structural
analysis where the relationship between dependent variable satisfaction and five dimensions
of responsible consumption has been tested. The results show the significant effect of
responsible consumption dimensions on satisfaction. The fitness indices indicate a good
model fit. Responsible consumption dimensions explain a 62% variance in dependent
Sustainable Consumption
R2 = 62 e12
14*
20* Satisfaction
68*
Local Consumption
12*
Minimalism
Rationality
6. Discussions
The astounding level of consumption has caused a huge impact on the environment and
biodiversity (Crenna et al., 2019). Consumer spending is pushing natural extraction and
production levels, which further has an impact on water, land use and energy. Annual
consumption is expected to double to $8.2 trillion in China and $6 trillion in India (Gonzalez,
2019). At present, consumption expenditure stands at 60% of global GDP. The United States
alone consumes $16 trillion, and people are consuming things less responsibly today than
they used to behave five years ago.
Consumption has increased significantly in recent years due to rising affluence across the
world. The growing consumption has highlighted the need for responsible consumption, as it
leads to depletion of resources. Therefore, there is an urgent need to consume responsibly.
The objective of the study was to develop a scale to measure responsible consumption.
Previous studies (Sudbury-Riley and Kohlbacher, 2016; Fischer et al., 2017; Bhatia and Jain,
2017; Marde and Verite-Masserot, 2018; Quoquab et al., 2019) have developed a scale to
measure SRC, sustainable consumption, green consumption, but responsible consumption is
theoretically different from these concepts. Therefore, it requires the development of a new
scale. The psychometric properties that were tested on two samples of consumers, indicates
that a responsible consumption scale will be useful for academic research and will have
managerial implications. The findings of the study confirm the multidimensionality of the
construct. Responsible consumption is composed of five constructs: sustainable
consumption, ethical consumption, rationality, minimalism and local consumption. This
has broadened the concept of responsible consumption, which was earlier only defined in
terms of sustainability and rationality. The three new dimensions, namely minimalism,
ethical consumption and local consumption, enrich the definition of responsible consumption
and contribute to the literature. The key finding of the study is that minimalism is the key
dimension of responsible consumption.
Minimalism has gained importance in recent years in developed countries and people
want to live with fewer possessions. People want to avoid excess and live a simple life free of
worldly possessions. Minimalism has multiple benefits. It helps people to get rid of
unnecessary financial burden and anxiety (Dopierala, 2017). It also helps people reduce their
stress and makes them happier. Minimalism requires a change in the thought process of
people. The finding states that minimalism is part of responsible consumption. This is in
addition to previous research which defined responsible consumption with respect to
sustainability (Fisk, 1973; Marde and Verite-Masserot, 2018). This adds to the literature by
contributing a new dimension to responsible consumption. Minimalism is of utmost
importance for responsible consumption as it paves the way for curtailing unnecessary
consumption.
Ethical consumption, the second dimension, is an important component of responsible
consumption. Ethical issues are important considerations for people and they care and see
whether the product is made of complying with all ethical guidelines or not. The goods
labeled with fair trade certifications are received positively by consumers. Ethical and fair-
trade certifications motivate people to buy sustainable products. Ethical behavior is related to
responsible consumption, as supporting and purchasing ethical products leads to responsible
behavior. Ethics is at the core of responsible consumption, as people love and accept products Development
made ethically. Therefore, in order to promote responsible consumption behaviors, firms and validation
need to convince and communicate to customers that their products are made by complying
all essential laws and regulations defined by the state. The third dimension of responsible
of scale
consumption is local consumption.
Local consumption contributes to environmental improvement and helps in saving
valuable resources (Blake, 2019). Local consumption cuts down transportation costs by
cutting down packaging, storage, and traveling requirements. The reduction of traveling
time further cuts the fuel requirement, which leads to saving of resources and also helps in the
prevention of emission. It also boosts the local economy and reduces dependence on imports
(Schonhart et al., 2009). The selection of local goods will pave the way toward sustainable
development. Consumers can influence the demand for fair and responsible goods and help in
achieving sustainable development. The shipping of goods from far-off areas produces more
carbon, local consumption results in environmental benefits, which are energy savings and a
reduction in greenhouse gas emissions. Consumer can reward equitable and responsible
production models through their consumption. Consumers’ ability to influence equitable and
ethical production models can make a significant difference in achieving global sustainable
growth.
Sustainable consumption is another dimension of responsible consumption. The
consumption of sustainable products is at the core of responsible consumption.
Sustainable consumption prevents environmental degradation, increases resource
efficiency and encourages green and eco-friendly goods (Dhanda and Hill, 2007). Consumer
purchase of sustainable goods cuts down on resource extraction. The use of these products
supports a sustainable lifestyle and contributes to environmental improvement (Lorek and
Vergragt, 2015). Goods made from recycled products are sustainable products and help both
firms and consumers to be sustainable. The uses of goods which consume less energy, require
fewer resources and are energy efficient are considered sustainable consumption. Consumers
are considered being responsible for adopting a sustainable lifestyle.
Rationality or rational consumption is the most important dimension of responsible
consumption. This finding is consistent with the previous finding, which say that rationality
is an important dimension of responsible consumption (Fisk, 1973). Excess consumption has
a very high cost to the environment. The majority of environmental problems are related to
excess consumption. Consumers, if they consume only what is required, will reduce
unwanted consumption. The rationality calls for being mindful concerning consumption. The
rationality checks excess or irresponsible consumption, thereby helping consumers to behave
responsibly.
7. Managerial implications
Many implications are resulting from this study. The study highlights the significance of
dimensions of responsible consumption in consumer satisfaction. The study has revealed
that minimalism is the most important predictor of consumer satisfaction. This is relevant for
all companies, as customer satisfaction is coveted by all organizations and is the hallmark of
their success. Therefore, all companies must emphasize the philosophy of minimalism and tell
consumers about its future repercussions. Although minimalism is not economically good for
companies still, they must promote this in the larger interest of consumers. We also
recommend companies to sell ethically made goods as it is the second most predictor of
customer satisfaction.
Companies should highlight the label of fair-trade and ethical compliance certifications to
boost customer confidence in the products. The adoption of responsible consumption will
have many implications, including social and environmental. First, it will encourage
APJBA ecological consumption. It will help in saving invaluable resources, reducing environmental
degradation, minimizing wastage of resources, and carbon footprint. It will also contribute to
improving the longevity of resources. The responsible use of resources will also help in
bridging the existing socio-economic disparities existing between people. On the economic
front, the growth of the local economy through local consumption will create jobs and wealth
for local people, which will aid in reducing economic disparity.
Abbreviations
UNEP United Nation Environment Program
SR Socially responsible
CSR Corporate social responsibility
SRC Socially responsible consumption
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APJBA Appendix
Summary of questions and key theme emerged from interviews
(continued )
Questions Excerpts Key findings Theme
Development
and validation
Is rational consumption [. . .] Rational consumption is Rational Consumption, Rational of scale
central to responsible a crucial element of Less wastage of resource Consumption
consumption? responsible consumption.
Over consumption leads to
wastage of resources which
must be curtailed to keep
resources for long and future
generations
[. . .] Rational consumption is Excess consumption and Excess consumption
an important dimension of waste of valuable
responsible consumption. resources
People make excess
consumption and waste
valuable resources
How can we be more [. . .] Goods which require Goods made of less Less use of
responsible consumers fewer resources are resources resources
and make consumption environmental-friendly. If
more responsible? people use these goods in
their day-to day life, this can
promote or make
consumption practices
responsible
[. . .] People consume a lot of Reduction in extravagant Reduction in
money in marriages and consumption consumption
events which are visible and
can be noticed by others.
They believe in showing off.
If they reduce these
extravagant expenditures
and spend on things which
are necessary, then
responsible consumption is
encouraged
[. . .] These two concepts are Sustainability is an Sustainability
related to each other. They important element
complement each other.
Sustainability is a key
component of responsible
consumption
Do you see difference [. . .] Both are similar in Slight difference in Sustainability and
between sustainable nature, but there is little sustainable and Responsible
and responsible difference. Sustainable responsible consumption consumption are
consumption consumption promotes the different
thought of longevity of
resources, whereas
responsible consumption
lays more emphasis on
rational consumption
(continued )
APJBA Questions Excerpts Key findings Theme
Corresponding author
Vikas Tyagi can be contacted at: vikastyagi2112@gmail.com
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