SAYYAD HAIDAR ALI

BASIC INFORMATION
65, Akhil Nagar, Malviya Nagar, Jaipur, Rajasthan 302017
alih09546@gmail.com, 9982258928

CAREER OBJECTIVE
To work with an organization which would offer me a healthy work culture, an atmosphere that enhances my
professional skills and offer a challenging work environment and excellent growth prospects.

PROFILE & SKILLS

Competent, diligent & result oriented professional, having more than 6+ years of exposure in BPO of Handling
Operations.

Good in MS Office & Excel

Basic Knowledge of Power BI & Google Docs
Data Analysis
People & Performance Management
Process Trainer
JUMP Certified
Team Leadership

WORK EXPERIENCE
Teleperformance DIBS July 2023 - Present
AMCC (Team Lead)
Handling a Team of 28 folks at a time in an International Chat & Email Process.
Managing Client and Organization KPIs & KRAs.

Concentrix India Sep 2019 - July 2023

Senior Advisor
Working as a Senior Chat Advisor
Coaching and Training to New Advisors and Trainees

Teleperformance India August 2017 - August 2019

AMCC & Advisor
Managed teams of 15 people in multiple LOBs
Trained the Advisors on process module, soft skills, communication skills, customer service skills.

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 EDUCATION
BCom 2010 - 2013
MJPRU

12th (Intermediate) 2008 - 2010

Lions Rohilla Inter College

High School Diploma(10th) 2007 - 2008

KDSCB Vidya Mandir

PERSONAL INFORMATION
Father’s Name -Syed Mahir Ali
Mother's Name- Nazma Khanam
DOB - 06/03/94
Languages - English & Hindi
Marital Status - Unmarried
Permanent Address : HNO 14/20 A Azamnagar, Bareilly,UP
Current Address : 65 Kartik , Akhil Nagar, Malviya Nagar, Jaipur, Rajasthan
Nationality - Indian

INTERESTS
Music
Cooking
Photography

DECLARATION
I solemnly declare that the above mentioned information is true and correct to the best of my knowledge.
I understand that if any information given above is found false candidature is liable to be rejected.

(SAYYAD HAIDAR ALI)

DATE
__/_____/_______

This resume is made with CVwizard.com.