A.

BASIC CULTURE
If we serve Japanese guest We must :
1. Bowing in Japanese Culture
2. Always Take Off Your Shoes at the Door, and Say “Ojama Shimasu”
3. Don’t Eat or Drink When Walking
4. Always Give and Take Gifts and Business Cards with Two Hands
5. Serving Japanese specialties
6. Understand the habits of the Japanese. For example, providing chopsticks because
Japanese people are used to eating using chopsticks.
7. There is accommodation that uses Japanese architecture.
8. The existence of Japanese-style accommodation.

B. TABO
1. TABO : Memakai alas kaki di dalam ruangan
2. TABO : Memakan sambil berjalan
3. TABO : Meletakkan siku di meja
4. TABO : Membuang ingus di tempat umum

C. NORM
1. Sangat menjaga kebersihan
2. Sopan santun menjadi hal vital
3. Tidak berisik di dalam transportasi umum
4. Lebih memilih bersepeda daripada menggunakan mobil

D. Dos
1. DO bow with your hands at your sides for men & boys or clasped in the lap for
women & girls.
2. DO bow when people bow to you.
3. DO bend lower than the other person when bowing to older people or those of
higher rank (if your boss).
Don'ts
1. Don’t Maintain Eye Contact.
2. DON’T come up until they do.
3. DON’T bow to children or after purchasing something at a store – foreigners bowing
to the 16-year-old kid at the 7-11

E. CULTURAL AWARENESS PROGRAM

Japan cultural awareness training
These intensely practically-focused Japan cultural awareness training programmes are
designed to help people who work with colleagues in Japan to better understand the key
drivers and expectations of the people they interface with in Japan. The course looks at
some key Japanese business concepts and links them to the type of day-to-day issues which
can significantly impact on cross-border efficiencies.

F. VERBAL
Verbal communication is less important in Japan than nonverbal, because the spoken word
can have several meanings. Nonverbal messages are therefore key, either communicated
intentionally or subconsciously. The Japanese rely heavily on facial expressions, posture,
hand movements and tones of voice to understand others.

G. NON VERBAL
Indirect Communication: Japanese people are generally indirect communicators. ... People
are often attentive to non-verbal cues (such as body language, posture, expression and tone
of voice) as a way to draw meaning from a conversation.

H. PHRASE
The Japanese language lesson offered here is an excerpt from Transparent Language's
Japanese software program. The Basic Japanese Phrases and the Japanese Phrases for
Meeting and Greeting will lead you to the Japanese Dialog at the end, which shows how
these survival phrases are used in conversational Japanese. Single click on the phrase to
hear the Japanese pronunciation spoken by a native Japanese speaker. Take advantage of
this Japanese language resource as you learn to speak Japanese!
EXAMPLE :
Eigo o hanasemasu ka. Do you speak English?
えいごをはなせますか。

Koko ni eigo o hanaseru hito wa imasu ka. Does anyone here speak English?
ここに えいごおはなせるひとはいますか。

Watashi wa nihongo ga sukoshi shika hanasemasen. I only speak a little Japanese.

わたしは にほんごがすこししか はなせません。