05 Jan, 2024, 01:32 PM

Need help with your trip?

+91 9595333333

Hyderabad → Pune 07 Jan, 2024 Ticket no: 105052324351360

TRIP ID: 240105657842 PNR no: 175887742

Orange Tours and Travels

Non A/C, Sleeper

Pick up point Drop-off point

Chandanagar, Chandanagar, 04044454647,04035219999 Brihman Circle

08:00PM 06:05AM
Sun, 7 Jan Mon, 8 Jan

Traveller details Seat number

Pratyusha Cheepu, 22 (F) U5

Cheepu Narasimha Rao, 46 (M) U6

Amount paid: ₹2850

Cancellation policy
Your current cancellation charges according to the cancellation policy is highlighted below

Cancellation time Refund amount

Before 06 Jan, 6:00PM ₹2,400

06 Jan, 6:00PM - 07 Jan, 12:00PM ₹1,950

07 Jan, 12:00PM - 07 Jan, 6:00PM ₹0

Cancellation charges shown in the above table are indicative. Final amount may vary
You will receive refunds after deducting the offer discounts, cash backs and non-refundable charges as per the bus operator’s policy

Ticket cannot be cancelled after scheduled bus departure time from the first boarding point

Partial cancellation of tickets is not allowed

Terms and conditions

1. Cleartrip only provides a technology platform that connects intending travelers with bus operators. It does not operate any bus or offer the service of
transportation to the User. Cleartrip also does not act as an agent of any bus operator in the process of providing the above-mentioned technology
platform services.
2. The bus ticket booking voucher which Cleartrip issues to a User is solely based on the information provided or updated by the bus operator regarding
the seat availability.

3. The amenities, services, routes, fares, schedule, bus type, seat availability and any other details pertaining to the bus service are provided by the
respective bus operator and Cleartrip has no control over such information provided by the bus operator.

Limitation of liability of Cleartrip

In its role as a technology platform to facilitate transactions between the bus operators and the Users, Cleartrip shall not be responsible for the operations
of the bus operator including, but not limited to the following:

1. Timely departure or arrival of the bus.

2. The conduct of bus operator's employees, representatives or agents.
3. The condition of the bus, seats etc. not being up to the customer's expectation or as per the description provided by the bus operator.

4. Cancellation of the trip due to any reasons.

5. Loss or damage of the baggage of the customer.
6. The bus operator changing a customer's seat for any reason whatsoever.

7. Bus operator informing a wrong boarding point for the issuance of the booking confirmation voucher, or changing such boarding point eventually with
or without any notification to Cleartrip or the User.
8. Bus operator using a separate pick-up vehicle to transport the User from the designated boarding point to the actual place of departure of the bus.

Responsibilities of the users

1. Users are advised to call the bus operator to find out the exact boarding point, or any information which they may need for the purpose of boarding or
travel in that trip.
2. At the time of boarding the bus, Users shall furnish a copy of the ticket, and any valid identity proof like aadhar card, passport, PAN card or voter
identification card or any other identity proof issued by a government authority.

3. Users are required to reach the boarding place at least 30 minutes before the scheduled departure time.
4. All tickets issued shall be non-transferable. (i.e. changes to traveler details like name & age are not possible)
5. User needs to compulsorily obtain a bus ticket at the regular fare in case a child above the age of 5 years is accompanied by them, unless otherwise a
particular bus operator specifies otherwise in their terms and conditions.
Cancellation of ticket

1. Any cancellation is subject to such cancellation charges as mentioned on the ticket as per the bus operator.
2. Partial Cancellation (i.e. canceling for 1 or more passengers from total booking) of the tickets is not possible, please call customer care to cancel the
ticket and make a new booking.

Modification of ticket

Modification (i.e. changing the travel date / changing the boarding / dropping point) of the tickets is not possible, please call customer care to cancel the
ticket and make a new booking.

Miscellaneous

1. The bus operator shall solely be liable for compliance of all laws including but not limited to the Motor Vehicle Act its Rules, applicable regulations,
guidelines or directions enacted or issued by the Central Government or relevant State Governments. Any prosecution arising out of the contravention
of such laws, rules, regulations, guidelines including directives on fare control from respective RTO’s or directions including but not limited to fines or
penalties shall be borne by the bus operator. The User agrees to take up any grievance resulting from cancellation or any deficiency in services due to
any action of the enforcement agencies arising with the bus operator.
2. User Agreement and Privacy Policy at Cleartrip website shall apply. Cleartrip will be entitled to reject any claim in case there is any abuse/misuse of the
offer by the User or the cancellation/claim is not eligible under the offer.
3. The terms and conditions shall be governed by the laws of India. Any dispute arising out of or in relation to this offer shall be subject to the exclusive
jurisdiction of competent courts in Bengaluru.
4. The maximum liability of Cleartrip in the event of any claim arising out of this offer shall not exceed the amount under the underlying transaction paid
by the User.
5. Cleartrip shall not be liable to pay for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the offer.