A560 North America Service Manual 985 090 - 05 Rev A

North America
Service Manual
985 090 – 05 Rev A
A560 Service Manual
North America
985 090 – 05 Rev A
COPYRIGHT INFORMATION
Ainsworth Game Technology Limited claims copyright on each page of this document.
The right to reproduce, distribute, display and make derivative works from this document, or any
portion thereof requires approval from Ainsworth Game Technology Limited.
For more information please contact:

Ainsworth Game Technology Limited, ACN 068 516 665
10 Holker Street, Newington
Sydney, NSW 2127 Australia
Ph: (02) 9739 8000
Fax: (02) 9737 9483
Email: servicedepartment@ainsworth.com.au
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TABLE OF CONTENTS
COPYRIGHT INFORMATION....................................................................................................... 2
TABLE OF CONTENTS ............................................................................................................... 3
INTRODUCTION.......................................................................................................................... 8
Service Manual Contents........................................................................................................... 8
Chapter 1 ........................................................................................................................................9
Physical Components/Basic Operation .................................................................................... 9
Cabinet Body Assembly ........................................................................................................... 10
Dual 22” Monitor Assembly ..................................................................................................... 11
Main Door Assembly ................................................................................................................ 14
Coin Validator ........................................................................................................................... 15
Coin Diverter............................................................................................................................. 15
Coin Chute Assembly ............................................................................................................... 15
Chip Tray Assembly.................................................................................................................. 15
Button Panel............................................................................................................................. 15
Door Optics ............................................................................................................................... 15
Speakers ................................................................................................................................... 15
Belly Panel Door Assembly ..................................................................................................... 16
Internal Components ............................................................................................................... 18
Note Validator Assembly ......................................................................................................... 19
Note Validator........................................................................................................................... 19
Note Stacker............................................................................................................................. 20
Printer (If fitted)........................................................................................................................ 21
Coin Hopper.............................................................................................................................. 22
Player Tracking Module Provision .......................................................................................... 23
Logic Cage Assembly............................................................................................................... 23
Mainboard Assembly ............................................................................................................... 25
Mainboard................................................................................................................................. 25
Backplane Board...................................................................................................................... 26
Basic Operation ........................................................................................................................ 27
Power Up .................................................................................................................................. 27
Play Mode ................................................................................................................................. 27
Game Display............................................................................................................................ 27
Game Title................................................................................................................................. 29
Win Table .................................................................................................................................. 29
Credit Window .......................................................................................................................... 29
Bet Window............................................................................................................................... 29
Status Display........................................................................................................................... 29
Win Window .............................................................................................................................. 29
Lines Played ............................................................................................................................. 29
Game Reels .............................................................................................................................. 29
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Denomination Window ............................................................................................................. 30
Message Panel ......................................................................................................................... 30
Game Rules .............................................................................................................................. 30
Specifications ........................................................................................................................... 32
Configuration............................................................................................................................ 32
Physical..................................................................................................................................... 32
Electrical................................................................................................................................... 32
Environmental .......................................................................................................................... 32
Standards of Compliance ........................................................................................................ 32
Chapter 2 ......................................................................................................................................33
Machine Installation/Conversions .......................................................................................... 33
A560 Dimensions...................................................................................................................... 34
Inspection ................................................................................................................................. 35
Exterior ..................................................................................................................................... 35
Interior ...................................................................................................................................... 35
A560 Mounting Instructions..................................................................................................... 36
Machine Installation................................................................................................................. 38
Touch Screen Configuration.................................................................................................... 40
Location Configuration ............................................................................................................ 41
Date and Time Configuration .................................................................................................. 42
Identification Configuration ..................................................................................................... 43
Game Package Configuration.................................................................................................. 44
Player Interface Configuration ................................................................................................ 45
Player Interface Configuration (Con’t).................................................................................... 46
Coin Validator Configuration ................................................................................................... 47
Hopper Configuration .............................................................................................................. 48
Banknote Validator Configuration........................................................................................... 49
Printer Configuration ............................................................................................................... 50
Ticket Information.................................................................................................................... 51
Cashout Validation Mode ......................................................................................................... 52
Poll Category Configuration .................................................................................................... 53
Multi Host Configuration ......................................................................................................... 54
Cashless Configuration ........................................................................................................... 55
Win Limits Configuration ......................................................................................................... 56
Hard Meters Configuration...................................................................................................... 57
Tower Light Configuration....................................................................................................... 58
Configuration Summary .......................................................................................................... 59
Performing a Game Conversion.............................................................................................. 60
Chapter 3 ......................................................................................................................................61
Technician Maintenance and Troubleshooting ...................................................................... 61
System Tests ............................................................................................................................ 62
Hopper Test .............................................................................................................................. 63
Hopper Test (Con’t) .................................................................................................................. 64
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Note Validator Test .................................................................................................................. 67
Printer Test............................................................................................................................... 68
Touchscreen Test..................................................................................................................... 69
Video Test.................................................................................................................................. 70
Sound Test ................................................................................................................................ 72
Available Sounds ...................................................................................................................... 73
Door Status Test....................................................................................................................... 74
Button Test ............................................................................................................................... 75
Lamp Test ................................................................................................................................. 76
PSA Check ................................................................................................................................ 77
General Maintenance............................................................................................................... 78
Cleaning .................................................................................................................................... 78
Note Stacker and Validator ..................................................................................................... 78
Note Validator Jam Clearing ................................................................................................... 79
Note Validator Cleaning........................................................................................................... 81
Button LED Replacement ........................................................................................................ 81
Circuit Breaker Resetting........................................................................................................ 82
Coin Validator Replacement.................................................................................................... 83
Coin Validator Cleaning ........................................................................................................... 84
Monitor Assembly .................................................................................................................... 85
Monitor Door Opening.............................................................................................................. 85
Monitor Adjustment ................................................................................................................. 87
OSD Menu Screens .................................................................................................................. 88
OSD Control Functions ............................................................................................................ 89
Monitor Replacement .............................................................................................................. 90
Disassembling the Dual Monitor Assembly ........................................................................... 92
Reassembling the Dual Monitor Assembly ............................................................................ 95
Speaker and Subwoofer Replacement ................................................................................... 96
Speaker and Subwoofer Replacement (Con’t) ....................................................................... 97
Main Door Sub-Assemblies..................................................................................................... 98
Main Door Opening .................................................................................................................. 98
Belly Panel Door Assembly ..................................................................................................... 99
Belly Panel Door Assembly (Con’t) ....................................................................................... 100
Button Panel Replacement ................................................................................................... 101
Button Panel Replacement (Con’t) ....................................................................................... 102
Button Panel Installation....................................................................................................... 103
Coin Diverter Replacement ................................................................................................... 103
Coin Diverter Installation....................................................................................................... 104
Hard Meter Assembly Replacement..................................................................................... 105
Changing the Artwork in the Belly Panel ............................................................................. 107
LED Light Panel Replacement .............................................................................................. 108
Internal Components Replacement...................................................................................... 109
Coin Hopper Replacement .................................................................................................... 109
Note Validator Replacement ................................................................................................. 110
Note Validator Housing Replacement .................................................................................. 112
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Note Validator Frame Replacement ..................................................................................... 116
Printer Replacement (If fitted) .............................................................................................. 118
Player Tracking Module Fitment........................................................................................... 121
Power Supply Replacement .................................................................................................. 122
Logic Cage Assembly............................................................................................................. 125
Mainboard Replacement ....................................................................................................... 125
Backplane Board Replacement ............................................................................................ 126
Logic Cage and Backplane Board Replacement ................................................................. 128
Software Assertion Error....................................................................................................... 130
Clear NVRAM.......................................................................................................................... 131
Error Messages...................................................................................................................... 132
Troubleshooting ..................................................................................................................... 137
Note Validator Error Display ................................................................................................. 138
Spare Parts List ..................................................................................................................... 139
A560 Wiring Diagram ............................................................................................................. 144
Chapter 4 ....................................................................................................................................145
Audit Modes ............................................................................................................................ 145
Reset / Audit Mode Switch..................................................................................................... 146
Audit Mode.............................................................................................................................. 147
Audit Menu Page. ................................................................................................................... 147
Maintenance Menu................................................................................................................. 148
Hopper Refill........................................................................................................................... 149
Hopper Refill (Con’t) .............................................................................................................. 150
Stacker Clear.......................................................................................................................... 151
Power Save ............................................................................................................................. 152
Meters ..................................................................................................................................... 153
History / Logs Menu............................................................................................................... 154
Game Replay........................................................................................................................... 155
Game Meters .......................................................................................................................... 156
Cumulative Meters................................................................................................................. 158
Gamble History....................................................................................................................... 161
Progressive Hits ..................................................................................................................... 161
Machine Faults....................................................................................................................... 162
Game Statistics ...................................................................................................................... 163
Game Statistics (Con’t) .......................................................................................................... 164
Progressive History................................................................................................................ 165
Event Log Main Menu............................................................................................................. 166
General Event Log.................................................................................................................. 167
Error Event Log ...................................................................................................................... 168
Access Event Log ................................................................................................................... 169
Power Event Log .................................................................................................................... 170
BNA Event Log ....................................................................................................................... 171
Monetary / Bonus................................................................................................................... 172
Banknotes History.................................................................................................................. 173
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Notes Insertion Summary ..................................................................................................... 173
Ticket History.......................................................................................................................... 174
Printed Ticket History ............................................................................................................ 174
Accepted Ticket History ......................................................................................................... 175
Door Statistics ........................................................................................................................ 176
Configuration Mode................................................................................................................ 177
Configuration Summary ........................................................................................................ 178
Machine Identification............................................................................................................ 179
Game Configuration ............................................................................................................... 180
Peripherals Information ........................................................................................................ 181
Coin Validator ......................................................................................................................... 182
Bill Acceptor ........................................................................................................................... 183
Printer..................................................................................................................................... 184
Hopper .................................................................................................................................... 185
Touchscreen ........................................................................................................................... 186
Hard Meters............................................................................................................................ 187
Tower Light............................................................................................................................. 188
Networking ............................................................................................................................. 189
Multi Host ............................................................................................................................... 190
Poll Category .......................................................................................................................... 191
AFT Register ........................................................................................................................... 192
Configuration Info................................................................................................................... 193
Date and Time ........................................................................................................................ 194
Sound System Setup .............................................................................................................. 195
Progressive Status................................................................................................................. 196
Game Play Options................................................................................................................. 197
System Tests .......................................................................................................................... 198
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INTRODUCTION
This Service Manual is intended for use by the appropriate service personnel servicing the
approved EGM, which is identified on the cover page.
Any attempts by other than suitably qualified service personnel to carry out additional servicing
may result in injury to personnel, damage to equipment and voiding of the warranty. Such actions
may also contravene jurisdictional regulations.
Service Manual Contents
Chapter 1
Physical Components/Basic Operation
This chapter covers the components and basic operation of the EGM and also includes
specifications of the approved EGM relating to weight, physical size, environmental operating
envelope, basic operation and functional description.
Chapter 2
Machine Installation/Conversions
The Installation/Conversion chapter contains the necessary information to physically setup the
machine during initial installation and also when performing a game conversion.
Chapter 3
Technician
Technician Maintenance and Troubleshooting
This chapter provides qualified service personnel with information required to perform various
diagnostic tests on the machine and troubleshooting information.
Chapter 4
Audit Modes
The Audit Modes chapter includes information about the various pages of the Audit Mode and how
to use them. This does not include the Test Mode which is described in the Technician Maintenance
and Troubleshooting chapter
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Chapter 1
Physical Components/Basic Operation
Operation
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Cabinet Body Assembly

The Cabinet Body Assembly consists of four major assemblies: the Main Cabinet Assembly, the
Main Door, the Belly Door Assembly and the Monitor Door Assembly.
There are three lock assemblies mounted on the right side of the cabinet. The front lock (Belly
Door Lock) secures the Belly Door. A large button at the side of the door assembly (Just below the
lock itself) once depressed opens the belly door for access to the Bill Acceptor Cashbox Door; the
middle door lock (Main Door Lock) secures the Main Door Locking Bar. A knurled lever (Main Door
Release) protruding from the right side of the machine below this lock opens the Main Door. The
rear lock is a switch (Credit Reset / Audit Mode Switch) that enables the operator to perform Credit
Reset and Audit Mode functions.
Monitor
Mask/Surround.
Dual 22” LCD

Monitor
Assemblies.
Coin
Player Entry.
Tracking
Module.
Reset/Audit
Ticket Switch.
Printer Main Door
Exit Point. Lock and
Door
Release
Belly Lever.
Panel
Door and
Artwork.
Belly Door Lock
Belly Panel Door
Release.
Chip Tray.
Note Validator
and Bezel.
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Dual 22” Monitor Assembly

Assembly
The Dual Monitor Assembly comprises of a Monitor Mask, a Monitor Control Panel and a Frame
that includes the 2 x 22”monitors. To access the Monitor Frame and the Monitor Control Panels it
is required to open the Monitor Door Assembly.
Note: The Monitor Door Assembly can only be opened if the Main Door is open.
Open the Main Door by rotating the Main Door Lock clockwise and raising the Main Door Release
knurled lever.
Once the main door is open there is a knurled knob (Monitor Door release) on the R/H side of the
bill acceptor head; lift this to unlock and open the monitor door assembly.
Dual 22” LCD

Monitor
Assemblies.
Monitor
Mask
Assembly.
Monitor Assembly.
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Lift Knob
to Unlock
Monitor
UBA Bill Door.
Acceptor.
Monitor Door Release.

Gas Strut on
Monitor Door
Assembly.
Power LED on
Monitor Control
Panel.
Power and DVI
Connections.
Monitor Door Opened.
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Monitor Controls.
Power LED
(Turned Off).
Monitor
Control
Panel.
Note: The monitor control panel is located at the rear of the LCD assembly on the bottom left hand
side and has an LED to show power is applied to the monitor.
Monitor Control label.
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Main Door Assembly

Assembly
The Main Door is situated at the front of the Cabinet Body and includes the Belly Door Assembly,
the Coin Validator and Chute Mechanism, the Chip Tray, the Player Tracking Module (where fitted)
and the speakers.
To open the Main Door, rotate the Main Door Lock clockwise and raise the Main Door Release.
Main Door Assembly.

Player Tracking
Module. Coin In.
Printer
Bill Bezel.
Acceptor
Bezel.
Speakers.
Coin
Coin Validator.
Diverter.
Door Optic Coin Chute

Emitter. Chip Tray. Assembly.
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Coin Validator
The Coin Validator examines coins inserted through the Coin Entry Bezel and accepts or rejects the
coin(s). Accepted coins go to the Coin Diverter, rejected coins are returned through the Coin Reject
Chute.
Coin Diverter
Diverter
The Software determines where coins will be deposited. This is done by switching the Diverter to
deposit coins to either the Hopper or the Cash Box. The Diverter Assembly includes an optic device
to confirm correct operation of the diverter.
Coin Chute Assembly

The Coin Chute Assembly is a plastic assembly that guides coins from the Coin Validator to the
Coin Hopper, Chip Tray or Cash Box.
Chip Tray Assembly

The Chip Tray receives reject coins or paid-out coins from the Hopper. The Chip Tray also serves
as a storage area for coins to be played.
Button Panel
The Button Panel consists of illuminated push buttons that the player uses to interact with the
EGM. The buttons also allow the operator and service technician to carry out testing and audit
functions on the machine. The buttons can be replaced individually, or the buttons may have LED’s
or micro switches replaced without the need to replace the entire button.
Door Optics
The Door Optics consists of one door mounted optic and one cabinet mounted optic; with the two
installed optics the EGM software can detect if the main door is open, closed or misaligned.
Speakers
The Speakers are located on the door assembly and supply sound to the players and venue staff
alike.
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Belly Panel Door Assembly

The Belly Panel Door is situated at the front of the Main Door and includes the Button Panel
assembly, the Belly Panel Artwork and LED Belly Panel lighting. The Belly Panel assembly is also
used to access the BACC Stacker Assembly during cash clearances by venue staff. To open the
belly door rotate the belly door lock and press the belly panel door release.
Belly Panel Door

Lock.
Belly Panel
Door Release.
Belly Panel
Door Opening.
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Belly Panel Door Assembly (Con’t)
Button Access to
Panel and Stacker
LED Door
Backlight through
Connector Belly Panel
Harness. Door.
Belly Door
Open
Detection
Switch.
Button & Button panel Gas strut on

access through Belly Belly Panel Door Open. Belly Panel Door.
Panel Door.
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Internal Components
Thermal
2 x 22” LCD Ticket
Monitor Printer.
Assemblies.
Hard
Meter
Assembly.
Player
Tracking Logic
Module. Cage
Assembly.
Coin
Validator.
Bill Validator &
Stacker
Coin Assembly.
Diverter.
Coin
Chute
Assembly.
Machine Internal Components

Power
Supply. Cashbox
Power Cyclone 210 Chute.
Switch. Hopper
Assembly.
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Note Validator Assembly
Note Validator
Diagnostic
LED’s.
Note
Validator.
Note
Validator
locking
lever.
Note
Stacker Note Door
and Security
Housing. Lock.
Note Validator
Note Validator
The Note Validator receives notes that are entered through the Note Bezel and accepts or rejects
notes by testing them. If the Note Validator rejects a note, the note returns to the player through
the Note Validator Bezel. If the Note Validator accepts the note, it adds the value of the note in
credits to the Credit Meter, and the note is guided into the Note Stacker for storage.
Note: The Note Validator Head can be separated on a pivot to provide access to clear minor note
jam clearances.
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The Note Validator incorporates an illuminated bezel that indicates to the player whether the Note
Validator can accept notes and a label showing which denominations. The illuminated bezel
incorporates rows of LED’s which normally illuminate sequentially, indicating that notes may be
entered into the machine. Constant illumination of a single row of LED’s indicates a Validator fault.
Note Stacker
The Note Stacker provides a secure facility for storing notes (up to 500) accepted by the Note
Validator. After removing the Note Stacker from the machine, unlock the Note Stacker lock to
remove the notes. The interior of the stacker accommodates a mechanism that retains the notes
under spring tension once they have been inserted.
Note
Note Stacker
Stacker Unit.
Door
Open.
Note
Validator
Door open
Detection
Switch.
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Printer (If fitted)

The Printer is an optional device which is fitted to our A560 EGM. The Printer is located beside the
Logic Cage and the tickets exit through the top of the main door.
It is possible to obtain from AGT further assistance in regard to the ticket printer in the form of
technical / service manuals on request. Below is the Ithaca 950 one of the many models of printer
used by AGT for our A560 EGM’s. *Please Note* the printer can slide forward for easy paper refill.
Paper
Feed and
Status
LEDs.
Ticket
Dispensing
Slot.
Ticket Printer
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Coin Hopper
The Coin Hopper chosen for the A560 EGM has a capacity to store 500 coins. If the Hopper is full
there is a sensor which notifies the software to divert coins to the Cash Box. An optical sensor is
fitted at the dispensing point of the Hopper. This is used by the software to verify the quantity of
dispensed coins. Full Hopper Removal and Replacement procedures are outlined on Page 109.
Coin
Intake
Bezel.
Coin Bowl.
Coin Exit
Point.
Hopper
Spring Mounting
Locking Bracket.
Latch.
Cyclone Hopper
Note:
Note As per the Cyclone 210 user manual, it is recommended that the hopper should not be
removed until power is completely off. Upon powering down the A560 EGM you should allow 10
seconds for complete power down before removing the Hopper.
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Player Tracking Module Provision

Space is provided above the Note, Printer and Coin in Bezels in the door for a Player Tracking
Module to be fitted. The Player tracking can be mounted on the door or in a tray (preferred).Note:
To access this space the Main Door assembly must be open.
Logic Cage Assembly

The Logic Cage is mounted below the Player Tracking Shelf and is located between the Bill
Acceptor and Ticket Printer Assemblies. It contains the mainboard assembly that comprise the
EGM hardware and software. To access the mainboard assembly:
1. Unlock and slide the security seal latch left to open the Logic Cage door.
2. The mainboard may then be accessed.
Note: A micro switch on the side of the mainboard assembly enables the machine to monitor when
the Logic Cage Door opens. An alarm is then activated and the incident recorded.
Logic
Logic Door Cage
Security Seal Security
Latch. Lock.
EGM
On/Off
Switch.
Logic Cage
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Mainboard
Handle (Pull
to remove
Mainboard)
Logic
Cage
Security Compact
Switch. Flash
Card
Slots.
Mainboard
Status
LEDs.
Mainboard
Tray.
Logic Cage Security Door Open
A560 Motherboard Front Panel Layout
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Mainboard Assembly
Heat Sink and

Fans
Assembly.
Logic
Cage
Security
Switch.
Mainboard
Tray.
Mainboard
Status
LEDs
The major circuit boards within the Logic Cage are:
Mainboard
The Main Board provides the controlling and operating function of the machine. The Compact
Flash Cards and system memory are all fitted to the Main Board and together incorporate the Main
Board Assembly.
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Backplane Board
The Main Board Assembly is connected to the Backplane Board. All peripherals and I/O Devices in
turn are also connected to the Backplane Board. In summary the role of the Backplane Board is to
link the software to all physical devices.
Mainboard
Connections.
Backplane Board inside Logic Cage
6 x 12 volt
Top LCD Screen Subsidiary
Connection Power
Connections.
Bottom LCD
Screen EGM Peripheral
Connection. Connections.
SAS Comms
PSU Power Good Ports 1, 2 & 3.
and Voltage
LED’s.
Backplane Board below Logic Cage.
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Basic Operation
Power
Power Up
When the machine has been set up, turn it on using the EGM Main Power Switch located on left
hand side of the Logic Cage. When the machine is switched on it undergoes an initialisation
sequence where many testing functions are carried out automatically. If the machine passes the
Self Audit Tests during initialisation the Game Display Screen will be automatically displayed after
approximately 45 – 60 seconds.
The machine will display an Initialisation screen. If this is a cold power up since manufacture or
NVRAM Reset, the Machine Configuration Page will then be displayed.
This screen requires the operator to set and save certain parameters. This screen contains all the
information relating to the identification and configuration of the machine. If the machine has
previously stored configuration you can opt to copy from the E2PROM.
Play Mode
The machine can be deemed to be in Play Mode when the machine is turned on (and initialization
has taken place), the Main Door is closed and locked and no active lockup conditions exist.
Indications that the game is available for play are the illumination of the lamps in the buttons on
the Button Panel to attract player attention. Other visual indications include “PLAY NOW” being
displayed in the Status Display and the absence of the Message Panel display (which would
obscure the game reels).
Game Display
There are several game options available for the A560 EGM, however the operation of the machine
and the game functions are not changed between the different game features. As the A560 has
dual 22” LCD Panels different sections of the game display will be shown on the two monitors
simultaneously.
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Game
Title.
Win Table.
Game Display - Top Screen
Game
Reels.
Lines
Played.
EGM
Message Bet
Panel. Window.
Credit Game Display - Bottom Screen

Window. Win Meter. Denomination
Window.
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Game Title
The Game Title provides the operator and player with the type of game that the machine is
configured for. Different game titles have different features.
Win Table
The Win Table provides the facility to determine the amount that may be won based on the amount
bet and the combination of the reels of the last game played. The pay tables on the A560 will be
static and displayed on the Top 22” LCD Screen during normal game idle and play modes
Credit Window
The Credit Display provides the player with the facility to view the number of credits and the
monetary value available for game play and / or redemption.
Bet Window
The Bet Window provides a facility for the player to view the number of credits selected to bet on
the individual game.
Status Display
The Status Display provides the facility to view the machine status, prompts to the player for
available options for game play, and to display messages that have been generated following
machine power up and when error messages have been cleared with the use of the Credit Reset
switch. The Status Display also indicates when the machine is in the Combination Test mode.
Win Window
The Win Window provides the facility for the player to view the number of credits won for the
individual game.
Lines Played
The number of lines played is indicated by the depiction of the line number on a colored
background and appears at the left and right side of the Game Reels.
Game Reels
The Game Reels “virtually” spin to provide reel combinations when a game takes place. Wins are
calculated on the combination of the reels and the amount bet.
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Denomination Window
The Denomination Window displays the tokenization of the machine and also states the configured
value per credit.
Message Panel
The Message Panel (when displayed) provides a prompt to the player to “Call Attendant” in the
event of an error with the machine, or when the player wishes to redeem credits that cannot be
performed by the Coin Hopper. When the Message Panel is displayed the Game Reels are
obscured.
Note: Text of messages displayed in the Message Panel can be found in the section Error
Messages in Chapter 3 Technician Maintenance and Troubleshooting.
Game Rules
The Game Rules are contained on the “RESERVED” screen, which can be viewed at any time when
game play is not taking place and no active lockup condition exists with the machine. To view the
Game Rules access the “RESERVED” screen by pressing the RULES / HELP button twice.
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Reserve Screen (Press Rules button once)
Rules Screen (Press Rules Button twice)
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Specifications
The following information is provided for the Installation Technician on machine configuration, the
physical, electrical, and environmental specifications of the machine, and the standards to which
the machine complies.
Configuration
The machines are configured on site during installation. However some settings cannot be altered
once the jurisdictional authority has approved the machine.
Physical
The machine is 1300 mm high by 560 mm wide by 601 mm deep. It weighs +/- 84.5 kg. See also
Chapter 2: A560 Dimensions.
Note: The weight is for the basic configuration only. Where options have been fitted their individual
weights must be added.
Electrical
The following specifications are for the various electrical configurations (including options) of the
machine.
Mains Input Voltage 110 – 240VAC

Current
Current Consumption 220W (idle)
Frequency 50/60Hz
Note: Electrical load varies with the options fitted to the
machine.
It is strongly recommended that all AGT machines be provided with a mains supply that includes
earth leakage protection. This will protect the user, installation technician and the machine(s) from
faulty mains supply.
Environmental
The A560 EGM complies with the mandated environmental requirements for wherever it is
approved for operation.
Standards of Compliance
The A560 EGM complies with the mandated standards for the jurisdictions in which it is approved
for operation.
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Chapter 2
Machine Installation/Conversions
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A560 Dimensions
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Inspection
After securing the machine on its bench, perform a detailed inspection to ensure that the machine
has not sustained any damage during transit.
Exterior
Carry out a detailed visual inspection of the exterior of the machine to verify the following:
•Exterior panels, moldings, and fittings are free from dents or scratches.
•The ventilation grills on the machine are undamaged and unobstructed.
•All machine external locks (if fitted) are undamaged and secure.
•The monitors and monitor mask/door are undamaged and secure.
•The Player Tracking Module (if installed) has all buttons undamaged and secure. Verify that any
card entry is free of obstruction.
•The Coin Entry is undamaged and free of obstruction.
•All buttons on the Button Panel are undamaged and labelled correctly. Verify that the surface
finish surrounding the buttons is undamaged.
•The Note Validator is aligned with the Note Validator Bezel undamaged and free of obstruction.
Verify that the surface finish surrounding the Bill entry is undamaged.
•The Meter Panel is undamaged and that each meter is visible through its individual window.
•The Coin Return is free of obstruction.
Interior
Warning:
Ensure that electrical power is not applied
applied prior to carrying out the internal
inspection of the machine. Failure to observe this precaution may result in
damage to equipment and injury to personnel.
Carry out a detailed visual inspection of the interior of the machine to verify the following:
•No components, hardware or debris are evident on the base of the cabinet. Items that were
insufficiently secured or foreign objects may have become detached and fallen to the base of the
cabinet.
•Ensure that all assemblies are securely installed and that they have not detached.
•Ensure that all wiring harnesses are secure and that all connectors are securely connected.
•Open the Logic Cage (the Security Seal should not yet have been fitted; if it has been, break it) and
inspect to ensure no foreign objects have fallen onto the printed circuit board assemblies or at the
base of the assembly.
•Where fitted, ensure that communications equipment required in the local jurisdiction is securely
seated and that the associated interconnecting cable is also securely seated.
•When reconnecting, ensure that all connectors on the Main Board are securely seated.
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A560 Mounting Instructions

The A560 is supplied with an installation kit; some parts in this kit may vary depending on the
Jurisdiction the machine is installed in. However the hardware to bolt the machine to a
base/console will remain the same. Below is a sample of an A560 installation kit that is supplied
and also the bolting down hardware contained with in it. (Photos are for reference purposes only).
Inside the installation kit you will find 3 x M8 x 60mm Cup Head Bolts, 3 x M8 Hex head Nuts and 3
x M8 flat washers. Ainsworth recommends the use of the mentioned mounting hardware to bolt
the A560 to any base /console approved for gaming machine use.
The following 3D drawing of the A560 base plate details the appropriate holes for the mounting of
the A560 machine to an approved base/console.
Ainsworth recommends a minimum of 3 bolts be used for the mounting of the machine. Prior to
installation the venue will need to mark out the hole locations before bolting the machine down to
the approved base/console.
The recommended holes to use for the mounting bolts are as follows:
A. The front left mounting hole as you are standing at the front of the machine.
B. The left rear hole as you are standing in front of the machine; it is located in front of the
Power Supply.
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C. The rear hole just left of the Service Hole used for running the power and system data
cables.
If the service hole in the venue base/console is larger then the service hole in the base of the
machine it may not be appropriate to use the bolt hole in location “C”. As a result AGT recommend
using bolt hole location “D” as an alternative.
D. This hole is located on the right rear of the base plate and is behind the Bill Validator
Assembly and Cashbox coin chute.
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Machine Installation
Warning:
This machine weighs 84.5 kilograms and is top heavy.
Exercise extreme care transporting,
transporting, removing or installing the machine or
personal injury may result.
The venue is responsible for providing a bench of sufficient strength and
stability to safely mount and anchor the machine.
Ensure that the bench provided can support the weight and wil willl not allow the
machine to topple if people fall against it.
During installation, ensure that the machine is securely mounted on its base so
that it cannot topple when routing the wiring in the machine.
• Position the EGM on the bench (ensuring required clearances are met).
• Unlock and open the main door and fasten the EGM to the bench as per the instructions on
Page 36.
• Connect the supply and communications wiring to machine internally and route the wiring
through the access hole in the base of the cabinet.
• Fit all venue supplied locks.
• Perform a Full NV Ram Clear & Complete a Full Configuration as follows:
1. Open the Logic cage assembly to access the Main Board.
2. Turn on Dipswitch1 on the front of the mainboard assembly.
3. Power on the EGM.
4. The Base and Game CF card will now be checked.
5. As the A560 boots up a DOS console screen will then appear with the following message
“NV Ram Cleared” – Reset Dip Switch 1 to continue.
6. Return dipswitch 1 to the off position.
7. The EGM will continue to boot up.
8. The Welcome screen will then be displayed; Press the secure button to enable configuration
changes.(Please see picture on page 39.)
9. Continue with configuring the EGM.
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Mainboard
Secure Switch
Secure Switch Position
Once the EGM goes through its loading procedure and the Welcome Screen is displayed; the next
button is automatically highlighted and will need to be selected using the BASH Button until the
touch screen is initialised.
RAM Clear Welcome Screen
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Touch Screen Configuration

The following information is for completing a Full Configuration of the EGM and the first item that
needs to be configured is the Touch Screen. The touch screen option is setup in the following
manner:
1. After the next button is selected as shown earlier (using the bash button) the Touch Screen
setup page will be shown.
2. Using the button panel CASHOUT and RULES Buttons to highlight the ARROW Icons use the
BASH Button to select the type of touch screen installed (3M Touch Screen is standard
fitment).
3. Using the CASHOUT and RULES Buttons again highlight the NEXT Icon and press the BASH
button to select.
4. The Next Configuration screen will be displayed and the rest of the EGM setup is done using
the Touchscreen.
Touchscreen Configuration Screen
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Location Configuration
Once the Touchscreen has been selected the next item requiring configuration is the Location. The
Location is configured using the touch screen.
The following items require configuring:

• Market where machine is installed
• Your Location – This affects date and plain number formatting.
• The Currency – This affects currency value formatting.
At all times a Sample Currency Value will be displayed at the bottom of the Location setup screen.
Select the ARROWED Icons on screen to change each item to the desired value/location.
Location Configuration Screen
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Date and Time Configuration

The next item requiring configuration is the Date and Time. It is important to set the clock: it is
used to provide the date and time for the ticket printer, verification of note transactions, and
tracking of fraudulent activities.
Select the ARROWED Icons on screen to change the Date and Time. The following is individually
adjustable on screen.
• Day
• Month
• Year
• Hour
• Minute
• Second
Select the NEXT Icon to save your desired selection and to move on to the next item requiring
configuration.
Date and Time Configuration Screen
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Identification
Identification Configuration
The EGM Identification page is to be configured next and the serial number stamped on the side of
the machine is to be entered.
When an item is selected to be configured a numbered key pad or letter key pad will overlay over
the main screen to allow the information to be entered.
Identification Configuration Screen
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Game Package Configuration

The next item requiring configuration is the Game Package and setup details approved for the
specific venue will need to be referenced when configuring this page.
The items which are required to be configured are as follows:

• Game Package incl. number of lines and variation
• Denomination
At all times during the Game Package configuration the Game Title, selected lines and Variation
percentage will be displayed.
Game Package Configuration Screen
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Player Interface Configuration

The first page of the Player Interface page is to be configured and has the following items which
need to be setup:
Button Profile:
• Line Initiated
• Bet Initiated
• Bet Initiated No Gamble
• Bet Initiated Autoplay
Bet Configuration:
• Bet button layout (e.g. 1,2,3,5,15)
• Line button Layout (e.g. 1,5,10,15,20)
Player Meters Display Format:

• Currency and Credit
• Credit Only
Player Interface Configuration Screen
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Player Interface Configuration (Con’t)

The second page of the Player Interface page is to be configured and has the following items which
need to be setup:
Accounting Denomination (Game Specific):

• US$0.01
• US$0.02
Enable Reserve Mode:

To select if Reserve Mode is to be enabled highlight the Reserve Mode Icon (green with a Tick); if
the item is turned off the Icon will have a red X.
• YES – The player can Reserve the machine.
• NO – The player is unable to Reserve the machine.
Allow Abort Residual Cancel Credit:

Credit:
To select if Allow Abort Residual Cancel Credit is to be enabled highlight the Icon (green with a
Tick); if the item is turned off the Icon will have a red X.
• YES – After pressing CASHOUT the player can abort the cancel credit if the amount is a
residual credit amount.
• NO – After pressing CASHOUT the player is unable to abort the cancel credit.
Player Interface Configuration Screen
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Coin Validator Configuration

The Coin Validator page is to be configured and has the following items which need to be setup:
Type of Coin Validator Installed:

• Condor (This is the Ainsworth Default Item)
• No
Select the Token Value:

• US$0.25 (This is the Ainsworth Default Item)
Coin Validator Configuration Screen
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Hopper Configuration
The next item requiring configuration is the Hopper Configuration and has the following items
which need to be setup:
Hopper Type Installed:

• Cyclone Hopper (This is the Ainsworth Default Item)
• Suzo
• No
Hopper Collect Limit:

• This collect limit is venue specific.
Default Hopper Refill Amount:

• Again this amount will be venue specific.
When the collect or refill amounts are selected to be configured a numbered key pad will overlay
over the main screen to allow the information to be entered.
Hopper Configuration Screen
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Banknote
Banknote Validator Configuration
The Banknote Validator page is to be configured and has the following items which need to be
setup:
Type of Banknote Acceptor Installed:

• None
• JCM (This is the Ainsworth Default Item)
• MEI
• Ardac Elite
• Cashcode (JCM Emulation)
Banknote Validator Configuration Screen
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Printer Configuration
The next item requiring being setup is the Printer and has the following items which need to be
setup:
Type of Printer Installed:

• No Printer
• Seiko PSA-66
• Gen 2
• Ithaca Model 850
• Ithaca Model 950 (This is the Ainsworth Default Item)
Printer Collect Limit:

• This item will be venue specific.
Does the Printer Translate Tickets – Yes or No?

To select if the Printer Translate Tickets is to be enabled highlight the Icon (green with a Tick); if
the item is turned off the Icon will have a red X.
• YES – Printer translates ticket into the local language, currency and date format.
• NO – Printer prints ticket in English and local date format.
Printer Configuration Screen
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Ticket Information
The next item requiring configuration is the Ticket Information and has the following items which
need to be setup:
• Venue Name
• Venue Address 1
• Venue Address 2
Ticket Information Screen
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Cashout Validation Mode

The Cashout Validation Mode page is to be configured next and has the following items which need
to be setup:
Cashout Validation Mode:

• Standard – The EGM prints a ticket when CASHOUT is pressed similar to a receipt or cash
out hand pay docket.
• Secure Enhanced – After enrolment on the Host System the EGM requests a seed from the
Host and with this the EGM can issue tickets whilst generating its own validation numbers.
• System – With this setting the EGM will request a validation number from the Host System
prior to printing a Cashout Ticket.
The following items also require configuring:
• Validate Handpay
• Print Hand Pay Receipt
• Print Promotional Ticket
• Ticket Redemption
To select if any of these items are to be enabled highlight the Icon (green with a Tick); if the item is
turned off the Icon will have a red X.
Cashout Validation Screen
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Poll Category Configuration

The next item requiring configuration is the Poll Category Configuration page and the
Operator/Technician is required to configure the EGM for Single, Dual or Triple Host Operation
depending on the venue or Jurisdictional requirements.
The options which are available to be configured are as follows:

• Single Host – This is the default setting when only one host system is being used. (Host A
only)
• Dual Host Cashless Transfer – For use with a separate EFT or AFT System.
• Dual Host Progressive – For use with a separate Progressive Jackpot System.
• Dual Host Legacy Bonus – For use with a separate Bonusing system. (Mystery Link System)
• Dual Host Validation – For use with a separate Ticket In / Out Validation System.
• Dual Host Manual Configuration – This allows the operator to set which Host A or B handles
which EGM Poll Category.
• Triple Host Manual Configuration – This allows the operator to set which Host A, B or C
handles which EGM Poll Category
Poll Category Configuration Screen
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Multi Host Configuration

In the Multi Host Configuration Screen the following items require configuring.
Host A (COM1) – can be configured in the following manner.

• Required – SAS Host System Required for EGM Operation
• Not Required – No Host Required EGM is a stand alone unit.
• Not required, Enable Chirp (YES) – No Host required but EGM will send out poll for Jackpot
System operation.
• Not Required, Enable Chirp (NO) – No Host Required but EGM will send out status poll.
Host B (COM2) – can also be configured in the following manner.

• Not Required – No Host Required EGM is a stand alone unit.
System operation.
• Not Required, Enable Chirp (NO) – No Host Required but EGM will send out status poll
Host C (COM3) – can also be configured in the following manner.

• Not Required
Required – No Host Required EGM is a stand alone unit.
System operation.
• Not Required, Enable Chirp (NO) – No Host Required but EGM will send out status poll
Multi Host Configuration Screen
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Cashless Configuration
In the Cashless Configuration Page the following items are required to be configured.
Cashless Transfer Type:

• AFT – Advanced Funds Transfer
• EFT – Electronic Funds Transfer
• None
Asset Number – All transfers require that a non – zero asset number or house ID be configured on
the gaming machine by an operator.
The following items also require configuring:

Allow Partial Transfer:
• YES – The EGM is permitted to perform a transfer for any amount equal to or less than each
specified amount.
• NO – Entire transfer for the exact amount specified only.
AFT Bonusing:
• YES
• NO – Ignores all AFT Bonus Commands.
Legacy Bonusing:
• YES
• NO – Ignores all Legacy Bonus Commands.
Legacy Hand Pay Reporting:
• YES – EGM will maintain a Handpay queue if a SAS link down is detected.
• NO
To select if any of these items are to be enabled highlight the Icon (green with a Tick); if the item is
turned off the Icon will have a red X.
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Win Limits Configuration

The next item requiring configuration is the Win Limits Configuration page and the
Operator/Technician is required to configure the EGM depending on the venue or Jurisdictional
requirements.
Reset Handpay Win to Credit Limit – Default setting is “Disabled” but can be set to a allow a Hand
Pay win amount to be paid to the credit meter when authorised by a Host System and verified by an
attendant.
Hand Pay Win Limit – Default setting is “Unlimited” but can also be “Manually Configured” The
Hand Pay Win Limit refers to a win amount that if it exceeds the limit set can not be paid to the
credit meter but must be hand paid by an attendant.
Celebration Win Limit – Currently only used in South Africa. Default setting is “Unlimited” but can
also be “Manually Configured” The Celebration Win Limit refers to a win amount that exceeds the
set amount and triggers an EGM Celebration Lock up and can only be cleared by an attendant.
Accumulated Win Limit – Default setting is “Unlimited” but can also be “Manually Configured” The
Accumulated Win Limit is when the credit meter hits the limit set and no further wins or credit can
be transferred to the credit meter. All wins would need to be paid by an attendant at this time.
Gamble Win Limit - Default setting is “Unlimited” but can also be “Manually Configured” The
Gamble Win Limit refers to a current win amount that is gambled and if the resultant win will
exceed the limit set the “Gamble” will not be allowed on this win amount.
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Hard Meters Configuration

In the Hard Meter Configuration Menu the hard meter operation can be configured to suit the
jurisdiction the EGM is being operated in or manually configured if the preset jurisdictions are not
suitable.
The following options are available:
• SAS Hard Meters
• Russia Hard Meters
• Belgium Hard Meters
• SAS Credit Hard Meters
• Hungary Casino Hard Meters
• Hungary Street Hard Meters
• France Hard Meters
• UK Hard Meters
• Manually Configure
• Default
• No Hard Meters
Hard Meters Configuration Screen
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Tower Light Configuration

In the Tower Light Configuration Menu the tower light operation can be configured to suit the
jurisdiction the EGM is being operated in or manually configured if the preset jurisdictions are not
suitable.
The following options are available:
• Americas
• California
• Ontario Canada
• United States
• South Africa
• Caribbean
• Genting Casino
• Unicum
• NAGA Resort
• PAGCOR
• France
• Manually Configure
Jackpot Levels Configuration Screen
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Configuration Summary
The Configuration Summary page allows the technician to review the information entered during
the configuration process prior to saving and enabling the EGM.
If any items have been found to be incorrect the technician has the ability to select the PREVIOUS
Icon until the screen requiring reconfiguration has been reached.
The NEXT Icon will then need to be selected until the Configuration Summary page has been
reached.
Whilst in the Configuration Summary screen the technician has the facility to check the Bet
Configuration (Button Panel Layout) by touching the button panel layout on the screen. The Button
Panel Layout will then enlarge which enables the technician to ensure the button layout matches
the EGM button panel configuration.
When all items have been deemed correct select the SAVE Icon to enable the EGM and bring up the
game screen.
Configuration Summary Screen
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Performing a Game Conversion

There will be times when a game conversion will need to be performed on the A560 EGM and you
will be supplied with 2 x CF (Compact Flash) Cards (1 x Base Software and 1 x Game Software) 1 x
Belly Panel art and button decals.
To perform a game conversion, please proceed as follows:
1. Open the main door.

2. Power down the EGM
3. Remove the Logic Cage Security Seal.
4. Unlock the Logic door and open.
5. Slide out the Mainboard Assembly.
6. Remove the CF Cards and change with the conversion CF Cards supplied (The board is
clearly labelled to ensure that the technician inserts the correct card in the appropriate
position).
7. Replace the Belly panel artwork as per the instructions on page 107.
8. Change the Button decals as required.
9. Reinstall the Mainboard Assembly.
10. Perform a Full NV Ram Clear and Full Machine Configuration(as described in the Machine
Installation Section; starting on page 38)
Once the EGM’s game screen has appeared proceed with the following:
Lock the logic cage and secure with a Security seal.
Record all relevant meters.
Fill the Hopper.
Perform a Hopper Test and Banknote Validator Test.
Commission the machine.
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Chapter 3
Technician Maintenance and Troubleshooting
Troubleshooting
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System Tests
This section below describes how the System Tests Mode can be used to further assess various
hardware components and peripherals to determine if they are faulty. This is primarily used by
technicians to help them isolate any hardware problems with the EGM.
Note: You need to open the Main Door to access the Test Mode Menu.
To access Test Mode:
1. Turn the Audit Mode Switch to display the Audit Mode Main Menu.
3. Unlock and open the Main Door.
4. Using the Touch Screen select the System Tests Icon.
Note: You may close the main door at this point.
At the completion of testing; exit the System Test Menu as follows:

1. Select the Back Icon to exit the System Test Menu.
2. Select the Exit Icon to exit the Audit Mode Main Menu. This will take you back to the normal
Game Display.
4. Close and lock the Main Door.
System Tests Screen
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Hopper Test
The Hopper Test is used to verify the correct operation of the Hopper.
Note: You must open the Main Door to initiate the Hopper Test, and then close it when prompted.
Note: Once you have initiated the Hopper Test and dispensed coins, there is no way to exit the test
until you have reinserted the dispensed coins.
To start the Hopper Test:
1. Open the Main Door.
2. Verify that a minimum of ten coins can be dispensed.
3. Close the Main Door.
A highlighted message will prompt you to close the Main Door.
4. Select the Start Test Icon to start the Hopper Test.
Ten coins are dispensed to the coin tray and the count is confirmed on the screen.
A highlighted message prompts you to re-insert the 10 coins. The Hopper Test screen shows the
number of “Coins to Re-insert” and “Coins Re-inserted” progressively.
5. Re-insert the 10 coins.

When you have reinserted all ten coins a highlighted message appears noting “HOPPER TEST
COMPLETE”.
6. Select the Back Icon to exit the Hopper Test.
Hopper Test Screen
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Hopper Test (Con’t)

Hopper Level
The hopper level sensor is used by the machine software to determine whether the hopper is full
and to switch the diverter to the Cashbox.
If the coins within the hopper do not touch the protruding sensor on the inside of the hopper then a
hopper level NOT FULL will be displayed. The protruding sensor is situated along the vertical metal
strip on the left hand side of the hopper unit.
There are a series of holes along this strip; these holes are used to adjust the height of the sensor
which invariably adjusts the volume of coins needed to report a hopper FULL state.
NOTE: It is possible to toggle the hopper FULL state with a piece of wire by joining the circuit.
1. Place one end of the wire onto the round metal plate which is situated on the base inside
the hopper.
2. With the other end of the wire touch the top of the vertical metal strip on the left hand side
of the hopper unit.
This connection will create a hopper FULL state. By removing the wire; the loop will again be
broken and a hopper NOT FULL status will be reported.
Hopper
Level
Sensor.
Metal
Strip.
Connection Status
Disconnecting or connecting the hopper will report the status of the hopper. Again ensure correct
status is being reported and the sensor is not faulty.
Coin Out Sensor

The coin out sensor is used by the software to determine how many coins are being dispensed by
the machine. It is imperative that this sensor is functioning correctly as a failure of this sensor
would result in incorrect metering.
The coin out sensor is an optical sensor and once the optical signal is broken the software
interprets this as a coin out. So if this sensor is broken 5 times the machine interprets this as 5
coins dispensed by the hopper.
It is possible to test the functionality of the sensor by holding a coin within the exit point on the
hopper (where the coins are ejected from the unit); this will break the optical sensor and register
on the screen as Coin Out Sensor BLOCKED.
BLOCKED Again ensure the reported status is correct.
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Coin Validator Test

The purpose of this test is to allow the user to test thoroughly the Coin Validator,
Diverter and allow the user to verify how the software acknowledges all the relevant hardware
signals.
Some elements within this test can be performed within the Hopper Test but ideally this is the
function to select for testing the Coin Validator. Unlike Hopper test you are not required to access
coins which are part of the EGM's takings. For this test you need at least one coin.
Note: Software will not allow the test to be performed with the Main Door closed. The reasoning
behind this is so the test coins will not end up within the actual hopper and Cashbox where the
venue takings are held.
This function allows the testing of 4 main areas in regards to coin insertion:
- Disabling / Enabling the Coin Validator.
- Ability to set the Coin diverter to Cash Box or Hopper.
- Coin Validator pulse counts.
- Coin In count.
Disabling the Coin Validator should not allow coins to be accepted in the Cash Box or
Hopper and all the pulse counts should not increment. The coin should be rejected and diverted to
the Chip Tray.
1. Select the ENABLE Icon to disable / enable the Coin Validator.

Once the Coin Validator is enabled you can set the diverter to Cashbox or Hopper.
Coins that are inserted now will be accounted for by the software.
2. Select the TOGGLE DIVERTER Icon to set the Diverter to the Hopper/Cashbox position
Note: The open position of the Main Door changes the angle of the Coin Chute to the Cash Box. If
the coin cannot be retrieved with the Diverter set to Cash Box close the
Main Door partially.
As an example if 10 coins are inserted into the Coin Validator with the diverter set to
Hopper for the depositing of 4 coins and then set to Cash box for the remaining 6 coins, the VACS
and Credit Count on screen should total 10. The Coin in Count should also display 10 coins. The
Hopper and Cashbox however should display 4 and 6 coins respectively.
If there are any discrepancies there is most likely a problem with the Diverter. The Coin
Validator should be disabled and the matter should be brought to the attention of a licensed
technician.
- Select the RESET COUNTERS Icon to reset the counters on this display.
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If coins are not accepting or rejecting correctly, the Coins Validator Pulse Counts will give you an
indication of where the fault lies.
- The VACS (Valid Advanced Coin Signal) Pulse Count reads the number of coins that
have been accepted as electrically valid by the Coin Validator.
- The Credit Pulse Count reads the number of coins that have passed the Validator
Gate and entered the machine.
The two counters should match exactly and should increment from 1 to 10 as you insert the coins.
• If the Coin Validator is ENABLED and
- The VACS Pulse Count increments but the coin rejects, the Coin Validator is faulty or
the Validator Gate is stuck in a closed position.
- The VACS Pulse Count does not increment but the coin is allowed to pass into the
machine (you see the Credit Pulse Count increment), the Coin Validator is faulty or
the Validator Gate is stuck in the open position.
• If the Coins Validator is DISABLED and
- The coin is accepted and the Credit Pulse Count increment then the Validator Gate is
stuck in the open position.
Coin Validator Test Screen
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Note Validator Test

Use the Note Validator Test to prove the operation of the Note Acceptor. This test has the
advantage that inserted notes are returned immediately and not guided to the stacker.
Note: Only enabled note denominations can be recognised.
- Insert banknotes into the Note Acceptor.
The value of each note is displayed if it is correctly recognised.
If banknotes are not being registered it can only be one of two things, either the note is badly
damaged and cannot be verified by the reader or that the Note Validator head is faulty and could
need replacing.
- Select the Back Icon to exit the Note Validator Test.
*Please Note* If the EGM has Ticket In enabled this test can be completed using Tickets.
Banknote / Ticket Test Screen
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Printer Test
The Printer Test is used to determine if the Printer is acknowledged by the software. It is a basic
test that initiates the Printer to print out a test page.
Note: Upon entering this page if there is an outstanding fault with the Printer, such as a paper jam
for example, it would be reported on screen. You cannot start the Printer Test until all printer
faults are cleared.
- Select the PRINT Icon to initiate the Printer Test.
When the test print is completed the line “Test complete – SUCCESSFUL will be displayed. If the
printer has a problem printing out the test page the message displayed would be “Test complete –
FAILURE”.
- Select the Back Icon to exit the test.
Printer Test Screen
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Touchscreen Test
The Touchscreen Test is used to determine if the LCD Touchscreen is working correctly and if the
Touchscreen requires calibrating.
It is a basic test that requires the user to touch squares on the LCD screen and the squares
become highlighted indicating where the user has touched. With this information the user can
determine the accuracy of the Touchscreen.
Touchscreen Test Screen
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Video Test
Use the Video Test to test or adjust the display.
Note: The instructions for driving the test are not displayed on screen while the test patterns are
being displayed.
1. Press relevant on screen Icon to start the selected Video Test.
2. Select the Exit Icon to return to the Video Test Main screen to select another test.
3. Select the Back Icon to exit the Video Test.
Video Test Screen
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Below are two sample Video test patterns.
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Sound Test
Use the Sound Test to determine that the correct sound is being used with each machine function.
Note: The Sound Test will test all available sounds. Some sounds will change if they are specific to
the game.
1. Select the right cursor to scroll through the sounds available.

2. Once the desired sound is selected.
3. Select the PLAY SOUND Icon to play the sound.
4. Select the BACK Icon to exit the Sound Test.
Sound Test Screen
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Available Sounds
The table below displays all sounds available in the A560 EGM.
Note: The Duration of the sound displayed is an approximation. The sound number and type can
also vary depending on the game/base.
Sound No. Sound Name Duration

1 Alarm 2.0 Seconds
2 Attention 1.5 Seconds
3 Card Flip 0.30 Seconds
4 Coin In 0.30 Seconds
5 Feature Bell 1.4 Seconds
6 Gamble Lose 0.20 Seconds
7 Gamble Win 0.25 Seconds
8 Melody 1 0.5 Seconds
16 Melody
Melody 5 3.20 Seconds
21 Meter Rack 2.0 Seconds
22 Reel Latch 0.2 Seconds
23 Reel Stop 0.4 Seconds
24 Transition Sound 2.1 Seconds
25 Wheels Sound 4.0 Seconds
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Door Status Test

Use the door status test to check the door interlocks. The display shows the condition of each of
the door sensors (the various doors that can be tested are displayed in the screen shot displayed
below).
Door Status Screen
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Button Test
The Button Test verifies the correct operation and sequences of the buttons.
- Select a button to test by depressing it.
- On screen the button pressed will be identified, light up (on screen) and verify that
this is correct.
This will determine if the hardware and software interaction is functioning correctly.
- Select the BACK Icon to exit the Button Test.
Button Test Screen
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Lamp Test
The Lamp Test is carried out to verify correct operation of the lamps within the buttons on the
Button Panel. To initiate the Lamp Test:
1. Select the LAMPS Icon from the System Test screen.

2. The Lamp Test screen will have the following options available to choose from:
- Set All Lamps On: Selecting this Icon will turn all of the Button Lamps incl. Tower
Lights on.
- Start Automated Test: Selecting this Icon will start an automated test were all lamps
will be turned on, one at a time in sequence (left to right) until all lamps are
illuminated incl. Tower Lights. The lamps then extinguish individually in sequence
(left to right) until all lamps are off. (This may be stopped at any time).
- Set All Lamps Off: Selecting this Icon will turn all of the Button Lamps incl. Tower
Lights off if they have previously been turned on.
3. Select the BACK Icon to exit the Lamp Test.
Lamp Test Screen
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PSA Check
The Program Signature Test allows an operator or a technician to determine the HMAC SHA-1 of
the installed Game Software, Base Software and BIOS and compare these against the jurisdictional
approval notification. If a HMAC SHA-1 figure is required select the START TEST Icon and the
calculation will begin; the progress of this is shown at all times on the overall progress bar.
Signature Test Screen
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General Maintenance
This section provides information for routine servicing of the A560 EGM. The instructions are
limited to those that are deemed appropriate to be carried out on-site with minimum disruption to
the machine operation. More advanced information, and a listing of failure and status messages
can be found at the end of this chapter.
Caution: When
When cleaning the machine do not use any abrasive or solvent. Do not
use any bleaching or chlorine agents. Take care that no cleaning solution enters
the machine.
Cleaning
Cabinet Body Cleaning
There are no specific maintenance requirements for the Cabinet Body other than cleaning.
Clean the exterior of the Cabinet Body using a mild detergent solution and a damp cloth.
Main Door Cleaning
Clean the Main Door using a mild detergent solution and a damp cloth.
Note: Ensure that no solution enters the Control Panel buttons while cleaning.
Monitor Cleaning
Clean the monitor screen with a mild detergent solution and a damp cloth.
WARNING
Do not open the Monitor. Very high voltages are present inside; there is risk of
electric shock. Ensure no cleaning solution enters. Only qualified Service
Personnel should open the monitor.
Note Stacker and Validator

Note Stacker Removal
The following procedure details how to open the Note Stacker Door.
Note: If the Note Stacker Door is unlocked and opened while the machine is on, alarms will sound
and messages will be generated.
1. Open the Main Door.
2. Insert the appropriate key (some venues have two locks with different keys) into the lock at
the front of the Note Stacker Door and rotate clockwise.
3. The door opens towards the left, enabling the Note Stacker to be withdrawn.
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Removing Note Stacker

Reverse the procedure to close and lock the Note Stacker Door.
Note Validator Jam Clearing
To clear jams in the Note Validator use the following procedure. Do not attempt any other
maintenance of the Note Validator; call Service if this procedure does not solve the problem.
Note: If you open the Note Validator while the machine is on, alarms will sound and messages will
be generated.
1. Depress the Note Validator release catch as shown in the photo below.
Release
Note
Validator
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2. Open the Note Validator Note Path. This is done by pulling up the lever and lifting the lid of
the unit as displayed below.
3. This will open the unit exposing the jammed note. Remove the note to clear the jam.
Note Validator Note Path
Note Validator Internals

4. Close the Upper Guide.
5. Test the Note Validator as described in Chapter 3: Banknote Validator Test
If this procedure does not solve the problem, call a Service Technician.
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When you have finished, you must reset the machine by rotating the Credit Reset / Audit Mode
switch momentarily to the Reset position.
Note Validator Cleaning
The Note Validator may reject notes with increased frequency as deposits on the Validator sensors
accumulate. If the Note Validator requires cleaning the following procedures is to be used:
Caution: Use a 90% solution of isopropyl alcohol to clean the Coin Validator.
The use of other solvents may damage the optical sensors. Ensure that excess
cleaning solution
solution does not enter the Note Validator.
Button LED Replacement

The player push-buttons are fitted with LEDs. If one fails to illuminate it might not necessarily be a
faulty LED. Check the harness at the point it is fixed on the Backplane Board, which is situated on
the rear of the cabinet. The two harness connections for the Buttons LED are labelled ‘BUT1’ and
‘BUT2’. Disconnect and reconnect the harness at this point. If this fails to rectify the problem
replace the LED.
LED’s.
Caution: Power down the EGM prior to replacing LED’s
To replace a Button LED:
2. Power down the EGM.
3. Unlock and open the Belly Door and gain access to the underside of the Button Panel.
4. Grasp the base of the button and rotate anti-clockwise (approximately 45 degrees) to
disengage from the body. The LED base can now be removed from the body.
5. Remove the faulty LED and insert a serviceable LED.
6. Ensure the orientation of the LED is correct (Should glow slightly).
7. Re-seat the base in the body and rotate the base clockwise (approximately 45 degrees).
8. Close and lock the Belly Door.
9. Power up the EGM.
10. Verify that the Button Lamps operate by carrying out a Lamp Test.
11. Close and Lock the Main Door.
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Circuit Breaker Res

Resetting
WARNING
Disconnect the machine from the electrical supply prior to carrying out any
maintenance on the power supply and ensure no other person can reconnect
the supply while you are working. You
You risk electrical shock by attempting any
maintenance with electrical power applied.

2. Check that the EGM Power Switch is OFF
3. Disconnect the EGM from the electrical supply.
4. Remove the Hopper (see Coin Hopper Replacement in Chapter 3).
5. Remove the short or fault causing the circuit breaker to trip.
6. The circuit breaker is mounted on the lower right side of the Power Supply just above the
Supply Input Lead.
7. Reset the circuit breaker by pushing the circuit breaker button in.
8. Connect electrical power to the machine.
9. Re-install the Hopper.
10. Switch on the EGM Power Switch.
11. Verify that the Power Supply “Power Good” LED (blue) located on the lower left hand side of
the backplane board is on. (As shown below)
Power Good
LED on
Backplane
Board.
Circuit
Breaker
reset
Button.
Power Good LED on Backplane Board
A560 PSU Side Panel
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Coin Validator Replacement

Remove or replace the Coin Validator as follows.
Removal
1. Unlock and open the Main Door to gain access.
3. Disconnect the Coin Validator harness.
4. Press the Coin Validator firmly upwards until the unit lifts off the retaining clips and
disengages.
Disconnect the Coin Validator.
5. Pull the Coin Validator up and then towards you to remove.
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Installation
1. Locate the Coin Validator on the retention clips.
2. Apply light downward pressure to engage all four lugs in the retaining clips.
3. Re-connect the Coin Validator cable.
6. Perform a Coin Validator test (see Coin in Validation Test in Chapter 3).
Note: The Coin Validator automatically carries out a diagnostic test on power up or reconnection.
This diagnostic test also resets the inductive coils to compensate for the local environment and the
support structure. Allow 20 seconds for the Validator to self-compensate before testing it with
coins.
Coin Validator Cleaning

The Coin Validator may reject coins with increasing frequency as deposits on the Validator sensors
accumulate. If the Coin Validator requires cleaning the following procedure is to be used.
CAUTION
Do not use any
any solvents to clean the coin Validator. Use only a mild detergent
solution. The use of solvents may damage the optical sensors within the Coin
Validator.
Open the Coin Validator
Coin Optic
Sensors (requires
cleaning)
Lifting the
cover exposes
the coin path
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Monitor Assembly
The Monitor Controls are mounted on the rear of each LCD Panel.
Open the Dual Monitor Door Assembly to adjust the Monitor.
Dual 22” LCD

Monitor
Assemblies.
Monitor
Mask
Assembly.
Monitor Assembly.
Monitor Door Opening
Open the Main Door by rotating the Main Door Lock clockwise and raising the Main Door Release
knurled lever.
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Lift Knob
to unlock
monitor
UBA Bill door.
Acceptor.
Monitor Door Release.

Gas Strut on
Monitor Door
Assembly.
Power LED on
Monitor Control
Panel.
Power and DVI
Connections.
Touch Screen
Connection.
Monitor Door Opened.
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Monitor Adjustment
Illustrated below is the monitors Key Control Board. The Key Control Board is used to fine tune and
adjust the monitor. To access the control board the Monitor Door of the unit must be opened. The
monitor control panel is located at the rear of the LCD assembly on the bottom left hand side and
has an LED to show power is applied to the monitor.
The table above explains the function of each button. By pressing the Menu button a
Sub menu will appear on the monitor. From this sub menu all the options available are explained.
Below an image of the sub menu is displayed, both for the Picture and Utility options.
For further assistance tables are provided on the next couple of pages, showing the OSD Menu
Screens which further show each OSD menu.
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OSD Menu Screens

Screens
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OSD Control Functions
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Monitor Replacement
WARNING
Check that you have disconnected electrical power from the machine prior to
carrying out removal/installation procedures. The 2 x 22” LCD monitors
monitors operate
monitors
at very high voltages. Exercise extreme caution when handling the monitors or
personal injury may result.
The monitors
monitors weigh approx 20kgs. Exercise extreme care when removing or
installing the monitors
monitors or personal injury may result.
result. Occupational Health and
Safety Regulations must be adhered to.
The Dual 22” Monitor Assembly can be removed and installed as a complete unit by carrying out
the following procedure.
Removal
Unlock and open the Main Door.
Ensure the EGM is switched off.
Remove the harnesses connected to the monitors and also remove the gas strut (fitted to the
monitor assembly and the cabinet) which is situated on the top left hand side of the monitor
assembly.
Lift spring clip

at each end of
gas strut to
remove from
the pivot point.
Once this is removed care should be taken as there is nothing stopping the monitor from
slamming shut.
Loosen the two screws from the top monitor bracket and disengage the locating pin and slide the
bracket to the right.
Finally remove the monitor off the bottom locating pin. This is done by lifting the monitor in an
upwards motion. This will release the monitor from the EGM.
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Top
Bracket
Locating
Pin.
Loosen
the two
screws.
Lift the Monitor

Assembly up to
remove from the
EGM.
Use the handles

located on the top
and bottom of the
LCD Assembly to
remove and Install
the LCD Monitor
Assembly.
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Installation
Slide the monitor onto the bottom locating pin.
Connect the top bracket to the cabinet using the locating pin and tighten the two screws.
Connect the gas strut (fitted to the monitor assembly and the cabinet) on the top left hand side.
Fit all the harnesses to the monitors that were previously removed.
Close the monitor assembly and ensure it is securely closed.
Power up the machine and ensure that the Monitors operate.
Carry out a Display Test and adjust the Monitors as required.
Close and lock the Main Door.
Disassembling
Disassembling the Dual Monitor Assembly
After the Dual 22” Monitor Assembly has been removed from the machine it can be disassembled
in the following manner for individual screen replacement. *Please note that this is a difficult task
and should be attempted by a minimum of 2 technicians.
1. The front Monitor mask must be removed first; to do this lay the monitor assembly on its
face so as to undo the fasteners holding the mask to the monitor frame.
2. Remove the 3 x 7mm nuts behind the top of the monitor mask.
Remove
the 3 x
7mm
nuts.
Behind the top of the monitor mask.
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Remove the
3 x screws
and slide
the bracket
down to
remove.
3. Remove the 3 x screws fastening the Monitor Door Centre bracket and slide down to
remove.
4. Remove the 5 x screws from the bottom of the monitor mask assembly and the monitor
mask can now lifted off the Dual Monitor Assembly.
Remove the 5 x Bottom of the Dual Monitor Assembly.

screws located
here.
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5. Now that the Mask is removed the Monitor Assembly can now be fully disassembled.
6. 10 x nuts will need to be removed from the left hand side and 9 x nuts from the right hand
side and 5 x bolts will need to be removed from the top part of the assembly.
7. The assembly should be disassembled in the following order:
a. Either the left or right hand side first
b. Then the top part of the assembly.
c. Then lastly the final side piece that is left.
R/H side.
The nuts requiring removal to disassemble the monitor assembly are circled in red.
L/H side.
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Remove
the 3 x
screws at
the top of
the
assembly.
Top of the Dual Monitor Assembly.
Remove
the 2 x
screws at
the rear of
the
assembly.
Rear of the Dual Monitor Assembly.
Reassembling
Reassembling the Dual Monitor Assembly
To Reassemble the Dual 22” LCD assembly will take at least 2 x technicians and is basically the
reversal of how it was disassembled.
Please take note of the following items.
1. The Touch Screen LCD is to be the bottom LCD in the enclosure.
2. Ensure all monitor connections face down.
3. Ensure the Monitor assembly is completely assembled before tightening up all fasteners.
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Speaker and Subwoofer Replacement

The individual Speakers can be removed and installed by carrying out the following procedure:

3. Cut the cable ties locating the speaker harness and disconnect the speaker harness.
4. Remove the Speaker retaining screws.
5. Remove the Speaker.
Installation is the reversal of removal.
L/H Speaker R/H Speaker
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Speaker and Subwoofer Replacement (Con’t)

The Subwoofer can be removed and installed by carrying out the following procedure:

8. Remove the QC connections from the subwoofer assembly.
9. Remove the Subwoofer retaining nuts x 4.
10. Remove the Subwoofer.
Installation is the reversal of removal.
Subwoofer Located behind the Bill Validator Assembly
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Main Door Sub-

Sub-Assemblies
The following instructions describe removal and installation of Main Door sub-assemblies.
Main Door Opening

The following procedure details how to open and close the Main Door.
Note: If the Main Door is unlocked or opened while the machine is on, alarms will sound and
messages will be generated.
To open the Main Door:
1. Insert the appropriate key into the Main Door Lock and rotate clockwise.
2. Raise and release the Main Door Release Lever below the Main Door Lock.
3. Open the Main Door until it stops against its stay.
To close the Main Door:
4. Close the Main Door firmly to automatically lock it.
5. Remove the key.
After closing the door, you may need to reset the EGM by rotating the Credit Reset / Audit Mode
Switch momentarily to the Credit Reset position to clear outstanding faults.
Main Door
Release Main Door
Lever. Lock.
Unlocking and Opening the Main Door
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Belly Panel Door Assembly

The Belly Panel Door is situated at the front of the Main Door and includes the Button Panel
assembly, the Belly Panel Artwork and LED Belly Panel lighting. The Belly Panel assembly is also
used to access the BACC Stacker Assembly during cash clearances by venue staff. To open the
belly door rotate the belly door lock and press the belly panel door release.
Belly Panel Door

Lock.
Belly Panel
Door Release.
Belly Panel
Door Opening.
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Belly Panel Door Assembly (Con’t)
Access to
Stacker
Door
through
Button Belly Panel
Panel and Door.
LED
Backlight
Connector
Harness.
Button & Button panel Gas strut on

access through Belly Belly Panel Door Open. Belly Panel Door.
Panel Door.
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Button Panel Replacement

The Button Panel can be removed and installed by carrying out the following procedure.
1. Unlock and open the Main Door and Power down the EGM.
2. Close the Main Door.
3. Unlock and open the Belly Door to access the Button Panel.
4. Disconnect the Button Panel Connectors from the junction at the front of the main door
5. Free the Button Panel Cable Loom cable ties all the way to the Button Panel.
6. Remove the 5 x fasteners from the front edge of the Belly Door and the fasteners on each
end (1 on each side.)
7. Raise the forward edge of the Bump to disengage the panel, and then lift the panel out.
Remove 5 x
screws at the
front edge of
the Belly Door Inside of Belly Door.
Remove the 2 x
screws on the
outer edge of the
Belly Door.
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Button Panel Replacement (Con’t)
Button
Panel and
LED
Backlight
Connector
Harness.
Disconnect the Button Panel connector Harness
The Button Panel can now be removed.
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Button Panel Installation

The Button Panel can be installed by carrying out the following procedure
1. Open the Belly Door to gain access to the underside of the Button Panel.
2. Drop the Button Panel Harness through the Button Panel opening in the Belly Door.
3. Lower the Button Panel into the Belly Door, ensuring the holes in the forward edge line up
with the holes in the Belly Door.
4. Install the fasteners to the front edge and ends of the Button Panel.
5. Re-connect the Button Panel Connectors to the junction at the front of the Main Door.
6. Re-route the Button Panel Harness and secure with cable ties.
7. Close and lock the Belly Door.
8. Open the Main Door and power up the EGM.
9. Verify that each Button Lamp operates by carrying out a Lamp Test and Button Test.
Coin Diverter Replacement

The Coin Diverter can be removed and installed by carrying out the following procedure.
1. Unlock and open the Main Door to gain access to the Coin Diverter.
3. Remove the Coin Validator from the Coin Diverter support assembly (see the Coin Validator
Replacement).
4. Remove the Hopper Diverter Chute.
5. Remove the Coin Chute fastened at the front of the Coin Diverter to gain access to the Coin
Diverter fasteners.
6. Remove the four nuts attaching the Coin Diverter to the Main Door and retain for re-
installation.
7. Disconnect the Coin Diverter (do not pull on the harness).
8. The Coin Diverter can now be removed.
Remove Remove
the 2 nuts the 2 nuts
located located
here. here.
Coin in Chute
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Remove the 4
nuts located here
to remove the
Diverter
Assembly.
Coin Diverter Assembly
Coin Diverter Installation

Note: Before replacing the unit, clean the coin path.
1. Re-connect the Coin Diverter.

2. Locate the Coin Diverter on the Main Door and install the four nuts previously removed.
3. Locate the Coin Chute at the front of the Coin Diverter on the Main Door and install the
fasteners previously removed.
4. Re-Install the Hopper Diverter Chute.
5. Re-Install the Coin Validator to the Coin Diverter support assembly (see the Coin Validator
Replacement procedure).
7. Power up the EGM and conduct a Coin Diverter Test (see Diverter Test).
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Hard Meter Assembly Replacement.

The Hard Meters can be removed and installed by carrying out the following procedure.
Note: The Hard Meter is secured with a seal. You need to provide a new seal after breaking it. It is
not possible to reuse a seal.
Hard Meter Assembly.

Removal
1. Unlock and open the Main Door and then the Monitor Door Assembly to gain access.
3. The Hard Meter Assembly is retained in the EGM by a M5 Screw. Remove the M5 Screw.
4. Break the security seal from the security tag.
5. Slide the hard meters to the left and lift the Hard Meters from the EGM.
6. Flex the outer edge of the plastic enclosure to remove the hard meters and to access the
Ribbon Cable at J1.
7. Unplug the ribbon cable from J1 on the Hard Meter Board.
Hard Meter Assembly Removal.
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Hard Meter Disassembly
Installation
1. Plug the Ribbon Cable into J1 on the Hard Meter board.
2. Refit the Hard Meter Board into the Plastic Enclosure.
3. Place the Hard Meters Enclosure onto the machine and slide to the right to lock into place.
4. Refit the M5 screw and re-apply a new security seal to the security tag.
5. Close the Monitor Door Assembly
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Changing the Artwork

Artwork in
in the Belly Panel
Changing the Artwork within the Belly Panel is easily done by following these steps.
1. Open the Main Door and power down the EGM.

2. Open the Belly Door to access 3 x screws retaining the Belly Door side trim.
3. Lift the Belly Door to a slight angle and remove the side trim piece.
4. The Artwork can now be slid to the right and out of the Belly Panel.
5. Replace the artwork and re-fit the Belly Door side trim.
Remove the 3
screws
retaining the
Belly Door
side trim.
Belly Door Side Trim Removal.
Belly Panel art out slides out.
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LED Light Panel Replacement

Changing the LED Light Panel within the Belly Door is easily done by following the steps.
1. Open the Main Door and power down the EGM.

2. To open the belly door rotate the belly door lock and press the belly panel door release.
3. Disconnect the LED Light Panel harness from the junction on the front of the main door.
4. Remove the Cable ties locating the harness to the belly door.
5. Remove the Belly Panel Artwork as previously outlined.
6. Remove the 5 x screws fastening the LED Light Panel to the Belly Door and remove LED
light panel.
7. Replace the LED Light Panel fastening with the 5 x screws previously removed.
8. Reconnect the light panel harness and cable tie into position.
Disconnect the Led

light panel harness
and cut the cable
ties.
Remove the 5 x
screws to
remove the
light panel.
LED Light Panel.
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Internal Components Replacement

The following instructions describe replacement of the Coin Hopper, the Note Validator Assembly,
the Printer and the Player Tracking Module.
Coin Hopper Replacement
The Coin Hopper is easily removed for loading or servicing.
Coin
Intake
Bezel.
Coin Bowl.
Coin Exit
Point.
Hopper
Spring Mounting
Locking Bracket.
Latch.
Cyclone Hopper
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Removal
3. Disengage the spring locking latch at the L/H Side of the base of the Coin Hopper.
4. Pull the base of the hopper towards you.
Note:
Note: Before replacing the unit, clean the optic sensor and ensure that the Coin Exit Path is clear.
Installation
1. Place the Coin Hopper on the tray and push it rearwards whilst disengaging the spring
locking latch.
2. The Coin Hopper connector mates with the socket at the rear when the spring latch is able
to engage with the base of the hopper.
3. Power up the EGM and conduct a Coin Hopper test.
Note Validator Replacement

The Note Validator displayed below is a JCM UBA Note Validator. It is a general guide which is
common to most Bill Validators. However specific details can be obtained from AGT in the form of
manuals if different Bill Validators are used. The Note Validator can be removed and installed by
carrying out the following procedure explained below.
Removal
Unlock and open the Main Door to access the Note Validator.
Power down the EGM.
Press the Note Validator Locking Bar (as displayed below) with one hand and as it is depressed
pull out the Note Head towards you.
Note: This will disengage it from the connector at the back of the unit and as it slides out will be
freed from the guide rails on top of the Note Validator housing.
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Release Note Validator
Installation
1. If the Note head was faulty just replace the head and reinsert it back into its housing.
3. Close the Main door.
4. Remove any indicated errors so the machine boots normally.
5. Observe the runway lights on the Note Validator Bezel.
6. If the Note Validator performs and passes it’s self-test, LED’s in its bezel will illuminate in a
continuous sequence.
7. If no lights, or an on-screen error message appear, re-check the connections.
8. If a single red symbol appears in the centre of the bezel, the self-test failed; re-check the
Stacker connection, or replace the unit.
9. Conduct a Banknote Validator Test.
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Note Validator Housing Replacement

The following procedure explains the process for removing the Note Validator Housing including
the UBA frame; however this process is the same for all Note Validators used in the A560
Removal
1. Unlock and open the Main Door to access the Note Validator.
3. Press the Note Validator Locking Bar with one hand and as it is depressed pull out the Note
Head towards you.
4. Unlock the stacker door and remove the stacker unit from the housing.
5. Loosen the 2 x nuts locating the stacker door detection switch and slide the switch bracket
towards you.
6. Pull the 2 x wires connecting to the micro switch and remove the detection switch assembly
from the stacker housing.
Loosen the 2 x
nuts retaining the
Switch Assy.
Stacker Door
Detection Switch
Assembly
Removing the Stacker Door Detection Switch.
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7. Next remove the Cashbox Coin Chute by undoing the 8mm bolt fastening it into place; the
bolt is accessed via a hole in the bottom of the Note Validator Housing.
Undo the 8mm Bolt

fastening the Cashbox
Chute through a hole in
the Note Validator
Housing.
Cashbox Coin Chute Removal.
8. The 8mm bolt remains in the Cashbox Coin Chute and once undone the Cashbox Coin chute
can be removed by pulling the chute towards you.
Pull the chute towards

you to remove from
the machine.
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9. Next remove the 2 x screws in the top of the Note Validator Housing fastening the housing to
the Machine Shelf Assembly.
2 x holes
The 2 bolts intentionally left
fastening the empty.
housing to the
EGM shelf.
Top Note Validator Housing retaining screws.
10. Finally remove the 2 bolts fastening the Note Validator Housing to the side of the EGM.
Remove
the 2
fastening
bolts
through
the side of
the
housing.
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11. The Note Validator Housing can now be removed by lowering it down and sitting it in the
base of the machine so that the JCM UBA harness can be removed before removing it
completely from the machine.
The Note
Validator
Harness will
need to be
removed
before the
housing can
be removed
from the
machine.
Remove the
Validator
Housing by
lowering it
down.
12. Once removed from the Machine the UBA frame can now be removed from the Note Validator
Housing by removing the 3 x screws fastening the cradle to the housing.
Remove the 3 x
screws to
remove the
JCM cradle.
L/H side of the Note Validator Housing.
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Installation
The installation of the Note Validator Housing and the UBA frame is the reversal of removal;
however when fitting the housing back into the cabinet please take note of the following item:
1. On the R/H side of the Note Validator Housing there is an alignment stud which must be
located into a hole on the side of the frame located on the side of the cabinet.
2. Once mounted feed the door detection switch harness into the housing before fitting
anything else.
The Alignment stud must be aligned

with this hole whilst fitting the
housing into position.
Note Validator Frame Replacement

The following procedure explains the process for removing the JCM UBA frame; however this
process is the same for all Note Validators used in the A560
If the UBA frame is only to be removed the following can be followed:
1. Unlock and open the Main Door to access the Note Validator.
3. Press the Note Validator Locking Bar with one hand and as it is depressed pull out the Note
Head towards you.
4. Unlock the stacker door and remove the stacker unit from the housing.
5. The UBA frame can now be removed only from the Note Validator Housing by removing the
3 x screws fastening the cradle to the housing.
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6. The UBA Frame can now be lifted up and forward and then out of the Note Validator
Housing whilst taking care not to damage the Harnessing.
7. Before removing the UBA frame completely the UBA BV harness will need to be removed
from the rear of the frame.
Remove the 3 x
screws to
remove the
JCM cradle.
L/H side of the Note Validator Housing.
Remove the UBA frame up

and out of the Note
Validator Housing.
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Printer Replacement (If fitted)

A ticket printer is an optional extra. The model of the ticket printer used will also vary according to
the market requirements. Illustrated is the Ithaca 950 Ticket printer.
Ticket
Supply
Ticket
Feeding
Slot
Paper
Feed and
Status
LEDs.
Ticket
Dispensing
Slot.
Ithaca 950 Ticket Printer installed.
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Removal
The Printer simply rests in its printer housing. It has one plug underneath at the back, which only
needs to be detached to remove the complete printer unit (with housing).
To remove the printer:
Metal
release
lever.
3. Pull the Ticket printer outwards, sliding along its rails.

4. Once it has slid out as far as possible pull the metal lever outwards (as displayed in the
above photo). This action will release the locking lugs.
5. Now continue to pull the unit towards you until it is released from its mounting rails.
Installation
Installation is the reverse of the removal procedure. Carefully guide the printer to align it along its
mounting rails. Slide it back into its housing so it will connect properly to its electrical harnesses.
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Removal
To remove the printer and housing:
3. Remove the printer as per the instructions outlined above.
4. The printer housing will now be exposed.
5. Remove the 2 x screws fastening the housing to the machine shelf.
6. As the printer housing is removed disconnect the Printer harness connection from the rear
of the housing.
Printer
Housing Printer
fastening Harness
screws. connection at
rear of housing.
Printer Housing
to printer
harness
connection.
Ithaca 950 Ticket Printer housing.
Installation
Installation is the reverse of the removal procedure. Ensure the printer harness connection is
connected to the printer housing prior to fastening the printer housing to the machine shelf.
Carefully guide the printer to align it along its mounting rails. Slide it back into its housing so it will
connect properly to its printer harness connection.
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Player Tracking Module Fitment

Fitment
The Player Tracking Module Blank can be removed and a PTM installed by carrying out the
following procedure.
3. Remove the 4 x M5 bolts holding the PTM blank in place. (See photo below).
4. Remove the Player Tracking Blank from the rear of the Main Door.
Remove 4
x M5 Bolts
to remove.
A560 Player Tracking Blank Removal

Installation
1. The Player Tracking Module is a draw design and it can be assembled on a bench prior to
installation into the machine.
2. Once the components are fastened to the draw insert the draw into the A560 EGM
3. Fasten the front thumb screw locking the PTM into place.
5. Close and lock the Main Door. A560 PTM
Draw ready
for
installation.
A560 PTM
draw sliding
into place
above the
logic cage.
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Power Supply Replacement

A560 EGM uses an integrated Universal Power Supply. The power supply is mounted below the
Printer and Logic Cage assemblies and is at the rear of the EGM.
WARNING
Disconnect the machine from the electrical supply prior to carrying out any
maintenance on the power supply, and ensure no other person can re-re-connect
the supply while you are working. You risk electric shock by attempting any
maintenance with electrical power applied.
Top Connector PSU

Reference Label.
Side
Connector
PSU
Reference
Label.
PSU
Cooling
Fan.
A560 PSU Front Panel
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Interface
Power
Switch.
Interface
Circuit Power
Breaker Output.
Reset
Mains Power
Button.
in Connection.
Mains Aux Mains

Power to A560 PSU Side Panel Power.
Monitors.
Mains
Power Backplane
Switch Board
Connection. Power
Harness.
A560 PSU Top Panel
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Diagnostics
To aid in diagnostics the EGM Backplane Board has four blue status LED’s, each LED represents a
pre-set voltage. The LED’s are (from left to right): +24V, +12V AUX, +12V and 5V.
If any of the Status LED’s are dim or not on this could represent a fault on a Power Rail.
Removal
Use the following procedure to replace the power supply.
1. Disconnect the machine from the mains supply.

2. Remove the Coin Hopper.
3. Remove all plugs from the Power Supply. Each plug has a locking catch you must squeeze
to release the plug.
4. Remove the M5 retaining nut from the top panel of the power supply where it locks onto the
EGM back panel.
5. Raise the Power Supply until the bottom bracket has come out of the slot cut into the base.
6. Lower the Power Supply to the floor of the Cabinet and ease it carefully out of the Cabinet.
PLEASE NOTE
If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons in order to avoid a hazard.
Installation
1. Disconnect the EGM from the Mains Supply.

2. Ensure that the EGM Main Power Switch is OFF.
3. Ease the Power Supply carefully into the Cabinet.
4. Slope the top of the Power Supply towards you and ease the bottom bracket of the Power
Supply into the slot cut into the base of the EGM.
5. Push the top into position and onto the stud on the back of the cabinet.
6. Fit the M5 nut onto the stud and tighten to lock the PSU into place
7. Reconnect all plugs to the Power Supply. Each plug is uniquely keyed to fit only the correct
socket..
8. Reconnect the machine to the mains supply.
9. Replace the Coin Hopper.
10. Switch the EGM Main Power Switch ON.
11. Ensure that the Power Supply starts and shows a steady Status Light (if it doesn’t, check the
connectors are properly seated and locked in place).
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Logic Cage Assembly
Mainboard Replacement
Removal
1. Unlock and open the Main Door to provide access to the Logic Cage.
3. Break and remove the security tag seal from the Logic Cage and unlock the door.
4. Pull the Main Board out towards you.
Installation
1. Locate the Main Board on the guide rails in the Logic Cage and push it rearwards ensuring
it contacts the rear of the housing.
2. Close, lock and re-seal the Logic Cage Door.
3. Ensure that with electrical power applied to the machine that the machine initiates and
displays the game display.
Logic
Cage
Security
Switch.
Compact
Flash
Card
Mainboard
Slots.
Status
LEDs.
Mainboard
Tray.
Logic Cage Security Door Open
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Backplane Board Replacement

Note: This procedure requires extreme care and is a relatively lengthy process. Be sure
replacement is required prior to beginning.
Removal
4. Break and remove the security tag seal then unlock the Logic Cage, and open the door.
5. Remove the Main Board Assembly.
6. Disconnect all harnesses from the Backplane Board.
Caution: As each cable is disconnected

disconnected label the harness with the socket name printed on the
Backplane Board.
7. Remove the 14 x screws from the Backplane Board that fasten it to the rear of the logic
cage assembly.
8. Pull out the Backplane Board towards you.
Installation
1. Ease the Backplane Board into the cabinet and locate it on the rear of the Logic Cage
Assembly.
2. Fasten the Backplane Board to the Logic Assembly using the 14 x screws removed earlier.
3. Reconnect all the harnesses to the Backplane Board (Each connector is a unique size).
4. The Wiring Diagram could also be of assistance.
5. Ensure any Cables to the secure area are routed correctly.
6. Re-install the Main Board.
7. Lock and re-seal the Logic Cage.
8. Re-install Hopper.
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A560 Backplane Board Fastener Locations.
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Logic Cage and Backplane Board Replacement

This procedure is for when the Backplane Board is still part of the Logic Assembly
Note: This procedure requires extreme care and is a relatively lengthy process. Be sure
replacement is required prior to beginning.
Removal
12. Break and remove the security tag seal then unlock the Logic Cage, and open the door.
13. Remove the Main Board Assembly.
14. Disconnect all harnesses from the Backplane Board.
Caution: As each cable is disconnected label the harness with the socket name printed on the
Backplane Board.
15. Remove the M5 nut at the bottom of the Logic Cage / Backplane Board that fastens the
Logic Cage to the rear panel of the EGM.
16. Remove the 4 x M5 nuts holding the top of the Logic Cage to the EGM cabinet shelf.
17. Lastly whilst supporting the weight of the cage; loosen the thumb screw located on the roof
inside the Logic Cage.
18. Slowly lower the logic cage down and ease out of the cabinet.
Installation
11. Ease the Logic Cage / Backplane Board combination into the cabinet and lift it up to insert
the studs through the holes in the cabinet shelf.
12. Whilst doing this ease the bottom of the Logic Cage back and onto the stud on the rear of
the cabinet.
13. Once in place Fasten the thumbscrew on the roof of the cage and then fit the M5 nuts to the
studs removed earlier.
14. Once in correct position fasten the M5 nuts securely.
15. Reconnect all the harnesses to the Backplane Board according to the labels.
16. The Wiring Diagram could also be of assistance.
17. Re-install the Main Board.
18. Lock and re-seal the Logic Cage.
19. Re-install Hopper.
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Remove
this
fastener at
the bottom
of the
Logic
Cage.
A560 Logic Cage Bottom Fastener Location.
4 x M5
Nuts to be
removed
from the
roof of the
logic cage.
A560 Logic Cage Top Fastener Location.
Loosen this
thumbscrew
for Logic
Cage
Removal.
A560 Logic Cage Thumbscrew Location
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Software Assertion Error

When a Software Assertion Error occurs, the machine attempts to display its stored data so you
can write it down.
The following procedure assumes that the screen is displaying a “Software Assertion Error”
message. The screen shown below should automatically appear.
If the system is able to read the metering information from its memory, it displays the screen
below. Yellow digits are those the machine is sure are correct; digits that are light blue are very
likely wrong.
Software Assertion Error Screen
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Clear NVRAM
You need to clear the NVRAM only for a major fault (e.g. Software Assertion Error) or to change the
base/game type.
There are 2 methods to clear the NVRAM on the A560 EGM. This will be explained below. To help
with the procedure the photo below illustrates the switch that is used in 1 of the NVRAM clearing
procedures.
In the event of a Software Assertion Error Press RESET (turn the reset key) and CASHOUT to clear
the NVRAM.
In the event of a base or game type change please follow the instructions below:
1. Open the Logic cage assembly to access the Main Board.
2. Turn on Dipswitch1 on the front of the mainboard assembly.
3. Power on the EGM.
4. The Base and Game CF card will now be checked.
5. As the A560 boots up a DOS console screen will then appear with the following message
“NV Ram Cleared” – Reset Dip Switch 1 to continue.
6. Return dipswitch 1 to the off position.
7. The EGM will continue to boot up.
8. The Welcome screen will then be displayed; Press the secure button to enable configuration
changes.(Please see picture on page 39.)
9. Continue with configuring the EGM.
The rest of the configuration is as per the instructions on pages 40 – 59.
Mainboard
Secure
Switch
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Error Messages
This table is the complete list of error and status messages. The most common causes and
remedies are also listed.
After clearing faults, use the CREDIT RESET / AUDIT MODE SWITCH to reset the machine.
In the table below, the response “Decision” indicates that the operator needs to consider what
action to take. Usually the significance of the message is “information only”: for example, when the
message displays while a technician is working on the machine. However, if the message displays
for no apparent reason, it may be an indication that the operator must take action.
Message Meaning Technician Response
Cashbox Door The Cashbox Door is Open Close and lock the Cash box. If the
Open error is not cleared, the Cashbox
switch is out of adjustment, or the
Cashbox switch or wiring or interface
is damaged.
Cash Box The Diverter is not Check Diverter for jams or
Optic/Diverter physically in the position misplacement.
misplac ement. Finally replace the
Fault set by the software Diverter.
Coin-
Coin-In Fault An error has been detected Disable and replace the Coin
with the credit input Validator.
signals.
Coin In Yo Yo The Coin Validator has Reset the machine. Replace the coin
coin
detected a coin passing in Validator if error is erroneously
the opposite direction or being reported.
the Coin Validator
Validator is
damaged.
Coin Validator Communications with the Check the Coin Validator connections
Disconnected Coin Validator are not
responding
Coin Validator Coin
Coin Validator general Check connections and device
Error error function. Replace if necessary
message: one ore more of
several fault conditions
has
occurred
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Coin Validator Coin(s) jammed at the Remove and ensure coin path is
Jam sensor (in the Coin clear.
clear. This error is also caused by
Validator) liquid spillage; in that case
thoroughly clean the coin path. If this
does not help rectify the problem
replace the Coin Validator.
CRC Table Error The CRC Table is corrupted Power down and up. If the fault
-this is a memory error persists, change the mainboard.
Diverter Error Coin Diverter not in Check solenoid, gate, and flag
commanded Position. operation.
EGM Main Door Main door switches in Check the optical
optical sensor switch
Mismatch incorrect state, or door Once the faulty sensor is verified
switches or wiring replace it.
damaged
EGM Main Door The main door is indicating Check status of the optical sensor.
Opened open
Excessive Meter This message displays if This message needs to be cleared by
Increment more than $1,000 of coin the attendant by use of the Reset
or $10,000 worth of notes key.
are inserted into the EGM
between 2 consecutive
games.
Excessive Note An invalid/damaged Note Replace Note Acceptor
Rejects Fault has been entered 10
consecutive times or the
optical sensors within the
the
Note Validator are
dirty/damaged
Extra Coin Out Excess coin was dispensed Test: Hopper PCB, Main PCB,
by the COIN HOPPER Hopper Optic and Flag
Flash CRC Error Compact Flash data is Replace Compact Flash card.
corrupted
Game Corruption
Corruption The game object in Clear the NVRAM and reconfigure. If
memory is corrupted or is the fault persists, call the
not the same as the manufacturer (AGT)
configured selection
Hard Meter The Hard Meters have Check Security Switch. Adjust or
Disconnected been disconnected or are replace loom connection, or swap
faulty.
faulty. the meter PCB
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Hopper The COIN HOPPER is not Check optic, swap Hopper or PCB
Disconnected installed or connector not
correctly mated.
Hopper Empty The COIN HOPPER is out of Check Hopper probe & associated
coins (long
(long timeout mode) wiring.
Hopper Jammed Coins Jammed across the Clear the coin exit point on the
COIN HOPPER sensor hopper. Replace hopper if necessary.
Hopper Optic An error from the Hopper Clean
Clean the optical sensor, check its
Error optics was detected flag operation and position, and reset
the EGM
Hopper The Hopper has wrongly Verify correct functioning of the
Runaway/Overpay dispensed an excessive Hopper. Replace Hopper
amount of coins to the Chip
tray
Low NV-
NV-RAM BT3 (as displayed on the Replace Battery as a high priority.
Battery
Battery 1 PCB) is low on charge.
Low NV-
NV-RAM BT2 (as displayed on the Replace Battery as a high priority.
Battery 2 PCB) is low on charge.
Low PF Door BT1 (as displayed on the Replace Battery as a high priority.
Detection Batt. PCB) is low on charge.
Memory Low The available Memory is Power cycle the EGM.
low
Meter Cage Door The Hard Meter security Adjust switch and Reset EGM
Opened cover has been removed or
the switch is out of
adjustment.
Note Acceptor Note has been detected Investigate for possible attempted
Cheated moving in reverse in the fraud, and test machine
Note Validator
Note Acceptor Note Validator Check the Note Acceptor is fitted
fitted and
Disconnected disconnected or Note seated correctly. Check that the
Validator defect harness is not faulty. Replace Note
acceptor if all other things fail.
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Note Acceptor A failure has been detected Repair or replace the Note Validator.
Fault in the Note Validator. Reset the machine.
Note Acceptor A Note is jammed in the Clear note path or replace the
Jammed Note Validator (see Note Note Acceptor
Validator Assembly in
Chapter 3) or the Note
Validator has incorrectly
identified a Note jam.
Note Acceptor The Note Stacker door is Check the Note Stacker door switch
Stacker Door not in the locked position adjustment and operation
Opened
Note Acceptor The Note Stacker has been Check the connectors, or replace
Stacker Removed removed or not correctly Stacker or Note Acceptor as
mated in the Note required
Validator
Note Stacker Full The Note Stacker is full or Check pusher plate, Guides, and
the pusher plate is jammed Optic sensor Replace Stacker
NVRAM Error NVRAM has been Reconfigure the EGM.
EGM.
corrupted
Power Off Logic
Logic Logic Cage has been Attendant must clear the Lockup
Door Access accessed while the EGM condition by use of the reset key.
was powered down.
Processor Door The logic Door cage is Ensure the Logic Cage door is
Opened reported to be opened. closed. Check the sensor and
harness.
Program The Integrity check on the Replace the Primary Compact Flash
Corruption Primary Compact Flash Card (I.e. Base Card).
Detected card has been detected.
This may be due to data
corruption or tampering.
Power Off The Logic Cage door was Check logic cage door and switches,
Processor
Processor Door opened, tripping the power cycle the machine and reset.
Access. intrusion detection, while
machine power was off
This message is displayed
when the machine re
starts.
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Self Audit Error Self Audit Check failed Clear NVRAM
Reset the machine.
System Error NVRAM or EPROM is Clear NVRAM
corrupted or there is a
Game mismatch
SYSTEM LOCKUP Program failure Clear NVRAM
Ticket Printer The Ticket Printer is not Check the cabling. If the fault
General Fault (if responding correctly persists, change the printer
fitted)
Ticket Printer Paper is jammed within the Clear the paper and ensure the
Paper Jam. (if printer. paper path is clear. Clear fault with
fitted) the Audit
Audit key.
Ticket Printer Replace the paper roll. Clear fault with the Audit key
Paper Low
Ticket Printer Replace the paper roll Clear fault with the Audit key
Paper Out
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Troubleshooting
This table lists problems with operating the machine. Conditions that may be remedied by
actioning on-screen prompts are not included. If the machine fault remains after carrying out the
suggested remedy, consider replacement of the circuit board assemblies within the Logic Cage.
Symptom
Symptom Possible Cause
Button does not operate Button switch faulty. Button jammed.
Improper connection to the Backplane
Board.
Short or open-
open-circuited switch/wiring.
Button Lamp(s) not illuminating. Button lamp blown (for single lights).
Connector on button disconnected
Improper connection
connection to the Backplane
Board (for all lights). Open circuited wiring.
Coin in Yo-
Yo-Yo event. Coin Validator solenoid faulty. Reset the
fault with the 'Reset' key. Insert a coin in
the Coin Validator. If the EGM still declares
a Coin
Coin In Yo-
Yo-Yo, replace the Coin Validator
with a new working Coin Validator.
Coins jammed in the coin entry. Coin Validator misaligned.
Coins not credited to machine and not Coins jammed in the reject chute See also
routed to the coin return “Coins jammed in the coin entry
Hopper does not dispense Hopper faulty. Jam in hopper. Hopper
coins/dispenses coins slowly motor or coin disc binding.
Hopper Empty and coins routed to the Hopper Full probe open circuit. Coin
Cash box Diverter jammed. Coin Diverter solenoid
solenoid
faulty.
Hopper overfilling. Hopper probe shorted to ground
Machine does not operate. Mains power lead not plugged in / not
turned on. Power switch on Note Stacker
not turned on. Fuses on Power Supply
blown. Power Supply faulty.
Machine continually rejecting coins (no Check the configuration page to ensure
credit given). coin device is activated.
Coin Validator sensors damaged. Coin path
jammed. Coin Validator faulty.
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Machine does not accept bank notes. Note Validator Optical Sensors
contaminated / damaged. Note Validator
Unit faulty
No display on Monitor. Monitor settings too dark. Faulty Power
Save operation of Power Supply. Faulty
Monitor. Faulty main board.
No Sound from the machine/No sound Speaker(s) faulty. Sound
Sound corrupted.
from one side of the machine. Improper connection or the Main Board
which has an
onboard sound card is
faulty.
Rejected coins not routed to the Coin Coins jammed in the Coin Return Chute
Return.
Note Validator Error Display

This table lists the possible causes of errors associated with the Note Validator.
Note The rows of LED’s on the illuminated bezel are numbered one through 4.
Row one is the row nearest to the front of the machine, with row four being the furthest.
LED Row Meaning Possible Cause

1 Hardware Fault Note Validator Upper Guide
Guide
not in position.
Note Validator not securely
connected.
Note Validator not securely
connected to the Note
Stacker.
2 Note Stacker Full Note Stacker is full.
Faulty Note Stacker.
3 Jam in the Stacker Note jammed in the
stacker.
4 Jam in the Note Channel
Channel Note jammed in the upper
guide. Optical sensors
contaminated.
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Spare Parts List

Note: This parts list applies only to the A560 EGM and not all parts listed are available as a spare
part. Please check with the Ainsworth Service Store for confirmation.
Part Description Part No.
014 002 A560 CABINET

014 016 MONITOR DOOR LOCKING BAR
014 018 BOTTOM DOOR LOCK BAR ARM
014 019 BELLY DOOR HINGE PIN COM
014 022 DOOR BOTTOM LOCK BUSH
014 023 BOTTOM DOOR LOCKING BAR
014 024 CASH BOX CHUTE
014 025 LOYALTY SHELF ASSY.
014 030 BACC SIDE GUARD
014 032 BOTTOM DOOR LOCK TAB
014 034 BACC HOUSING WELDED
014 038 BACC HOUSNG FLOOR
014 039 BACC HOUSING DOOR
014 042 BACC DOOR LOCK CLIP
014 043 BACC SWITCH MTG PLATE
014 045 BACC SECURITY LOCK BRACKET
014 061 CABINET DOOR HINGE CTR
014 063 CABINET DOOR TOP HINGE
014 064 METER SHELF
014 065 METER CASE
014 068 METER COVER PLASTIC
014 069 DOOR BOTTOM STRUT MOUNT
014 070 HINGE, BOTTOM DOOR
014 071 SWITCH BRACKET MAINS POWER
014 075 MONITOR DOOR RAMP BRACKET
014 076 BRACKET ACT DOOR COUNTER
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014 079 A560 LIGHT TOWER BLANKIG PLATE

014 082 MONITOR DOOR LHS SUPPORT
014 083 MONITOR DOOR RHS SUPPORT
014 08 FASCIA SIDE CLIP SUPPORT
014 086 MONITOR DOOR TOP SUPPORT
014 087-
087-BCH A560 FACSIA MONITOR DOOR
014 087
087-BLK A560 MONITOR DOOR FASCIA
014 088 MONITOR DOOR CENTER BRACKET
014 089-
089-BCH A560 FASCIA TRIM MONITOR DOOR
014 089-
089-BLK A560 MONITOR DOOR FASCIA TRIM
014 091 BOTTOM DOOR WHEEL PIN
014 093-
093-BCH A560 BOTTOM DOOR FASCIA
014 093-
093-BLK A560 BOTTOM DOOR FASCIA
FASCIA
014 094 FASCIA, BOTTOM DOOR
014 096 COIN TRAY WITH COMPONENTS
014 098 COIN TRAY END CAP RHS R2
014 099 COIN TRAY END CAP LHS R2
014 100 COIN CHUTE, HOPPER TO TRAY
014 101 FASCIA, NOTE ENTRY BEZEL
014 102 MYLAR INSERT RHS
014 103 MYLAR INSERT RETAINER
RETAINER R1
014 105 PRINTER BEZEL
014 108 FASCIA COIN ENTRY
014 108 FASCIA COIN ENTRY
014 109 COIN ENTRY LIGHT RETAINER
014 112 BELLY DOOR LOCK CATCH
014
014 113 BELLY DOOR LOCK BAR
014 114 BELLY DOOR SPRING
014 115 BELLY DOOR LOCKING MECH.
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014 116 BELLY

BELLY DOOR LOCK BAR SPRING
014 118 FASCIA BOTTOM DOOR BRKT ASSY
014 126 TOP HINGE BOTTOM DOOR
014 131 COIN IN CHUTE BACK
014 132 COIN IN CHUTE FRONT
014 133 COIN OUT DEFLECTOR
014 134 A560 COIN DIVERTER COVER
014 136 BOTTOM DOOR GAS STRUT MOUNT
014 139
139 FASCIA LOGGING METER LENS
014 148 FASCIA, BELLY DOOR
014 150-
150-BCH A560 BELLY DOOR BUMPER
014 150-
150-BLK A560 BELLY DOOR BUMPER
014 152 BUTTON MOUNTING PANEL 10+1+4
014 156-
156-BCH A560 BELLY PANEL COVER FASCIA
014 156-
156-BLK A560 BELLY PANEL FASCIA COVER
014 158 BELLY DOOR HIGNE PIN SPRING
014 159 PERSPEX BLUE STRIP
014 160 BELLY DOOR CASH BOX PLATE R1
014 162-
162-BCH A560 BELLY SIDE TRIM PLASTIC
014 162-
162-BLK A560 BELLY DOOR SIDE TRIM
014 163 HINGE PIVOT SHOULDER BOLT
014 165 BELLY DOOR LOCK CAM
014 166 FASCIA COIN ENTRY BLANK
014 167 A560 NO BACC BALNKING PLATE
014 168 A560 PRINTER BALNKING PLATE
014 173 HOPPER BLANKING
014 174 COIN TRAY BLANK PLATE
014 175 COIN CHUTE UNIVERSAL BLANK
014 177 A560, BUTTON PANEL 8+3+2
014 179 FASCIA, BOTTOM DOOR LOCK PLUG
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014 180-
180-BCH A560 DOOR BUTTON PLUG FASCIA
014 180-
180-BLK A560 DOOR BUTTON PLUG FASCIA
014 181 HINGE BASE BOTTOM DOOR
014 183 SUZO COIN DIVERTER
014 187 COIN TRAY BLANK SUPPORT
014 191 A560, BLANK LOYALTY PANEL
014 206 COIN OUT CHUTE ADAPTOR
014 209 COIN DIVERTER CHUTE
014 217 COIN OUT CHUTE BODY
014 218 COIN OUT CHUTE CAP
021 074 GAS STRUT 185MM
021 075 GAS STRUT 255MM
025 011 A560 MONITOR, 22" LCDT CLEARTEK 3M
TOUCH SCREEN
SCREEN
025 005 LCD MONITOR 22" NON TOUCH
025 006 A560 LED BACKLIGHT STRIP
STRIP 24VDC
025 007 SPEAKER, 1.2" X 2.8", 8 OHM
025 008 SPEAKER, 5.25" DIA. 8 OHM
025 009-
009-00 A560, CONDOR PREMIER COIN VAL
025 010 A560 COIN DIVERTER ASSY.
025 012-
012-00 BACC, UBA-
UBA-10-
10-SS-
SS-500-
500-01-
01-123R2
030 136 A560 PROCESSOR ASSY.
030 148-
148-BLK A560 BLACK TRIM PARS
170 070 SWITCH MAINS POWER
170 118 BUTTON A560 SMALL
170 119 BUTTON A560 LARGE
195 064-
064-00 BLANK COMPLIANCE PLATE
198 015 MECHANICAL COUNTER
200 696 A560 METER PCA
200 697 FASCIA BEZEL, LED PCA
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200 698 BEZEL LIGHT PCA

210 940 A560 CYCLONE HCCH
HCCH HOPPER
210 941 A560, DVI HARNESS
210 942 A560 BUTTON HARNESS 10
210 943 A560 BUTTON 10X HARNESS
210 944 A560 BUTTON HARNESS 8
210 945 A560 BUTTON 8X HARNESS
210 947 A560 BELLY LTX HARNESS
210 948 A560, MONITOR POWER HARNESS
210 949 A560 POWER SWITCH
SWITCH HARNESS
210 950 A560 METER HARNESS
210 951 A560 PRINTER HARNESS
210 952 A560 ELITE BACC HARNESS
210 953 A560 MEI BACC HARNESS
210 954 A560 UBA BACC HARNESS
210 955 A560 TOUCH HARNESS
210 956 A560, SUZO HOPPER HARNESS
210 957 A560 CYCLONE 210 HOPPER
HOPPER
210 959 A560 TOPPER HARNESS
210 960 A560, LIGHT TOWER HARNESS
210 961 A560 CABINET HARNESS
210 962 A560 DOOR HARNESS LM21
210 963 A560 OPTIC EMITTER HARNESS
210 964 A560 OPTIC DETECTOR HARNESS
210 966 A560 SPEAKER HARNESS LM24
220 279 A560 POWER
POWER SUPPLY
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A560 Wiring Diagram
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Chapter 4
Audit Modes
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This chapter provides information relating to the various Audit Mode functions of the machine,
including the Reset / Audit Mode Switch and the Audit Mode Menu.
Reset / Audit Mode Switch
The Reset / Audit Mode Switch can be turned in two directions and incorporates the two switches.
Reset Switch
Rotating the lock momentarily in counter-clockwise direction activates the Reset
Switch. This allows the operator to cancel credits in the event that they are not paid out by Ticket
Printer or Hopper.
Note: The Reset Switch is also used to reset minor faults with the machine.
To cancel all credits:
1. Press CASHOUT to enter Cancel Credit Mode.

2. The Message Panel will appear, locking up the EGM with a Cancel Credit Message.
3. Use the Reset Switch (rotate lock counter-clockwise) to cancel the credits.
Audit Mode Switch

The lock also enables the operator to enter the Audit Mode, which provides all necessary
information for tracking financial and statistical information.
1. Make sure the machine is in an “idle” state (i.e. no game in play).

2. Rotate the Reset / Audit Mode Switch clockwise to enter the Audit Mode.
Note: The Audit Mode can be entered with credits in the machine and during any Error Lockup
Condition.
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Audit Mode
The Audit Mode starts always with the Audit Menu Page.
Audit Menu Page.

The Audit Menu Page displays the entire screen selectable Icons for navigating through the
different menus. The Icons are as follows:
1. Maintenance.
2. Meters.
3. History / Logs.
4. Configuration.
5. System Tests. (Outlined in Chapter 3)
* Note* the main door must be open in order to enable “System Tests” button.
Audit Menu Page
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Maintenance
Maintenance Menu
To access the Maintenance Menu from the Audit Menu Page:
Select the Maintenance Icon.

Once in the Maintenance Menu the following Icons are selectable:
1. Hopper Refill
2. Stacker Clear
3. Out Of Service
4. Power Save
Note: Hopper Refill Mode is only available when the main door is open. The following subsections
describe the individual options
Maintenance Menu Page
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Hopper Refill
Note: The Main Door needs to be open to perform a Hopper Refill in Hopper Refill Mode. In the
event that the Main Door is closed the hopper refill Icon will be greyed out and not selectable.
Use the following procedure to log refills as required.
The Hopper Refill Mode displays three parameters:
• Current Hopper Level — displays the current level of coin in the Hopper.
• Current Refill Amount — the level the refill level amount is currently set at. Unless this is
changed it will be the same as the default figure.
If you want to set another amount for the current refill than the default value:
1. Select the Icon showing the current refill amount. (Shown on the next page as $200)
2. A numbered key pad will display and the new refill amount can be entered.
3. Select Save and then Exit to save the value and return to the Hopper Refill Mode Page.
To refill the Hopper with the Current Hopper Refill Amount,
• Press the HOPPER REFILL Icon to perform a refill.

• Select Yes or No to perform the refill.
If the refill is performed you will note that the Hopper Level and Hopper Refill will increase by the
Current Hopper Refill Amount. The Refill Count will increment by 1.
Note: If you changed the Current Hopper Refill Amount it will be set back to the Default Hopper
Refill Amount after the refill.
The main door must be closed and re-opened in order to perform another Hopper Refill.
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Hopper Refill (Con’t)
Hopper Refill Page
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Stacker Clear
The Stacker Clearance mode allows the operator to perform a stacker clear whilst also having an
exact record of the notes in the stacker at the time the stacker clearance is performed. The
information shown on the screen at this time is as follows:
• Notes in Stacker
- Denomination
- Count
- Total Value per each denomination
- Total (Of all combined denominations).
To perform a stacker clearance the operator will be asked to “remove the stacker” and then
afterwards to “re-insert the stacker” to complete.
The operator will then be asked if they wish to register the stacker clearance with YES or NO Icons.
If the operator registers the stacker clearance the meters for the Notes in Stacker will be returned
to zero both in this menu and in the Meters menu.
Stacker Clear Page
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Power Save
Power Save mode enables you to shut down the lighting (i.e. Monitor, Button Panels etc.) when it is
not in use, reducing the heat load on the EGM. In some jurisdictions, Power Save Mode is activated
by the system, in this jurisdiction it is required to be set manually.
Three things must all be fulfilled to enter Power Save Mode:
• No credit in the gaming machine.
• No game in progress.
• No error message on the gaming machine.
To enter Power Save Mode:

1. Select the ENTER POWER SAVE Icon in the Maintenance Menu.
2. Select the YES or NO Icon to enter Power Save Mode.
Note: When a machine is in Power Save Mode, the RULES button will flash intermittently. This
acts as an indicator that the machine is in power save mode and that the machine has not been
powered off.
To exit Power Save Mode:
1. Turn the Reset Switch.
2. The machine will perform some basic status checks then resume Play Mode.
Power Save Page
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Meters
Use the Meters Information screen to view all accumulated totals since last RAM clear.
In this section both the Total Meters and Periodic Meters are available.
Select between the Total or Periodic meters by selecting the Arrowed Cursor on screen.
Note:
ote In the Periodic Meters Page the meters can be reset by selecting the RESET Icon.
Meters Page
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History / Logs Menu

To access the History / Logs Menu from the Audit Menu Page
Select the History / Logs Icon
Once in the History / Logs Menu the following Icons are selectable:
1. Game Replay
2. Pending Faults
3. Game Statistics
4. Progressive
5. Event logs
6. Monetary / Bonus
7. Banknote History
8. Ticket History
9. Door Statistics
History / Logs Page
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Game Replay
The Game History screen displays information about the last 10 games played on the machine. You
can select which game to display.
Note: The most recent game is numbered 1 and the oldest game is numbered 10.
1. To view information from other games select the arrowed cursor to move through each of
the games.
2. To display a replay of the currently selected game as it appeared to the player select the
REPLAY THIS GAME Icon.
Note: During the replay of the game no instructions are displayed on screen.
During the replay:
1. Press CASHOUT to enter the next stage of a particular game that is replayed (i.e. Feature
Game). Once in the Feature Game Stage press CASHOUT to advance through the individual
“Free- Spin” games.
2. Pressing RULES will scroll through the game rules page/s. Once all rules have been
scrolled through then RULES will go back to the game replay screen.
3. Turn the AUDIT key to exit the replay screen back to the Game History screen.
Displayed below is a screen capture of the Game History Screen as it appears to the operator,
followed by an explanation of the Game History Replay screen values
Game History Page
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Game Meters
Credit before Bet – The credit reading before the bet was initiated.
Number of Lines – The number of line combinations possible for this game, each line constituting
a line of symbols in a reel game that it is possible to bet on.
Credit(s) Bet – The most recent amount of credit that is being bet (staked) for this game.
Credit after Bet – The credit after the bet was initiated.
Credit(s) Won – the credit won at the end of the game (this includes the feature wins).
Multiplied Jackpot — The total amount of all Multiplied Jackpots won during the game not
including the original win.
Credit at End – the total credit at the end of the game.
Coin In ($) – the sum of coins inserted before the game was initiated.
Coin Out — The total amount won by the player.
Coin Drop — The total value of all coins/tokens inserted into the machine that goes to the drop box
(cash box).
Attendant Paid Jackpots – The total Jackpot Handpay amount.
Attendant Paid Cancelled Credits – The total amount collected from the credit meter by means of
an attendant pay (book pay).
Physical Coin In – The total value of all coins or tokens inserted into the EGM.
Physical Coin Out – The amount collected via the Hopper.
Bill In – The total value of all banknotes inserted into the EGM.
Voucher In – The total amount of vouchers (cashout tickets) accepted by the EGM.
Voucher Out – The total amount of vouchers (cashout tickets) issued by the EGM.
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Electronic Funds Transfer In (EFT In) – The total amount of cashable credits electronically
transferred from an MCS (a system that communicates to an external financial system for the
purpose of electronic funds transfers) to the EGM when using EFT commands in the function of
Bonusing, promotions or cashless wagering. In SAS, only AFT Debit transfer belongs to this meter
category.
Wagering Account Transfer In (WAT In) – The total amount of cashable credits electronically
transferred to EGM from a wagering account by means of an external connection between EGM
and a cashless wagering system. In SAS, EFT long poll 0x69 (transfer cashable credits to the
gaming machine) and AFT long poll 0x72 (AFT transfer funds) transfer type 0x00 (transfer in-house
amount from host to gaming machine) and 0x20 (transfer in-house amount from host to ticket)
with cashable credits belong to this meter category.
Wagering Account Transfer Out (WAT Out) – The total amount of cashable credits electronically
transferred from the EGM to a wagering account by means of an external connection between EGM
and a cashless wagering system. In SAS, EFT long poll 0x64 (transfer credits to the host) and AFT
long poll 0x72 (AFT transfer funds) transfer type 0x80 (transfer in-house amount from gaming
machine to host) with cashable credits belong to this meter category.
Non – Cashable Electronic Promotion In – The total amount of non-cashable credits electronically
transferred to the EGM from a promotional account by means of an external connection between
the EGM and a cashless wagering system. In SAS, EFT long poll 0x63 (transfer promotional credits
to the gaming machine) and AFT long poll 0x72 (AFT transfer funds) transfer type 0x00 (transfer in-
house amount from host to gaming machine) with restricted credits belong to this meter category.
Cashable Electronic Promotion In – The total amount of cashable credits electronically transferred
to the EGM from a promotional account by means of an external connection between the EGM and
a cashless wagering system. In SAS, AFT long poll 0x72 (AFT transfer funds) transfer type 0x00
(transfer in-house amount from host to gaming machine) with non-restricted credits belong to this
meter category.
Non – Cashable Electronic Promotion Out – The total amount of non-cashable credits
electronically transferred from the EGM to a promotional account by means of an external
connection between the EGM and a cashless wagering system. In SAS, EFT long poll 0x6B (transfer
promotional credits to the host) and AFT long poll 0x72 (AFT transfer funds) transfer type 0x80
(transfer in-house amount from gaming machine to host) with restricted credits belong to this
meter category.
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Cashable Electronic Promotion Out – The total amount of cashable credits electronically
transferred from the EGM to a promotional account by means of an external connection between
the EGM and a cashless wagering system. In SAS, AFT long poll 0x72 (AFT transfer funds) transfer
type 0x80 (transfer in-house amount from gaming machine to host) with non-restricted credits
belong to this meter category.
Coupon Promotion In – The total amount of coupons (promotional tickets) accepted by the EGM.
Coupon Promotion Out – The total amount of coupons (promotional tickets) issued by the EGM.
Machine
Machine Paid External Bonus Payout – The total amount awarded as a result of an external
Bonusing system and paid by the EGM.
Attendant Paid External Bonus Payout – The total amount awarded as a result of an external
Bonusing system and paid by an attendant.
Attendant Paid Progressive Payout – The total amount paid by an attendant as a result of
progressive awards.
Machine Paid Progressive Payout – The total amount paid directly by the gaming machine to the
credit meter as a result of progressive awards.
Cumulative
Cumulative Meters
Coin In ($) – the sum of coins inserted before the game was initiated.
Coin Out — The total amount won by the player.
Coin Drop — The total value of all coins/tokens inserted into the machine that goes to the drop box
(cash box).
Attendant
Attendant Paid Jackpots – The total Jackpot Handpay amount.
Attendant Paid Cancelled Credits – The total amount collected from the credit meter by means of
an attendant pay (book pay).
Physical Coin In – The total value of all coins or tokens inserted into the EGM.
Physical Coin Out – The amount collected via the Hopper.

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Bill In – The total value of all banknotes inserted into the EGM.
Voucher In – The total amount of vouchers (cashout tickets) accepted by the EGM.
Voucher Out – The total amount of vouchers (cashout tickets) issued by the EGM.
Electronic Funds Transfer In (EFT In) – The total amount of cashable credits electronically
transferred from an MCS (a system that communicates to an external financial system for the
purpose of electronic funds transfers) to the EGM when using EFT commands in the function of
Bonusing, promotions or cashless wagering. In SAS, only AFT Debit transfer belongs to this meter
category.
Wagering Account Transfer In (WAT In) – The total amount of cashable credits electronically
transferred to EGM from a wagering account by means of an external connection between EGM
and a cashless wagering system. In SAS, EFT long poll 0x69 (transfer cashable credits to the
gaming machine) and AFT long poll 0x72 (AFT transfer funds) transfer type 0x00 (transfer in-house
amount from host to gaming machine) and 0x20 (transfer in-house amount from host to ticket)
with cashable credits belong to this meter category.
Wagering Account Transfer Out (WAT Out) – The total amount of cashable credits electronically
transferred from the EGM to a wagering account by means of an external connection between EGM
and a cashless wagering system. In SAS, EFT long poll 0x64 (transfer credits to the host) and AFT
long poll 0x72 (AFT transfer funds) transfer type 0x80 (transfer in-house amount from gaming
machine to host) with cashable credits belong to this meter category.
Non – Cashable Electronic Promotion In – The total amount of non-cashable credits electronically
transferred to the EGM from a promotional account by means of an external connection between
the EGM and a cashless wagering system. In SAS, EFT long poll 0x63 (transfer promotional credits
to the gaming machine) and AFT long poll 0x72 (AFT transfer funds) transfer type 0x00 (transfer in-
house amount from host to gaming machine) with restricted credits belong to this meter category.
Cashable Electronic Promotion In – The total amount of cashable credits electronically transferred
to the EGM from a promotional account by means of an external connection between the EGM and
a cashless wagering system. In SAS, AFT long poll 0x72 (AFT transfer funds) transfer type 0x00
(transfer in-house amount from host to gaming machine) with non-restricted credits belong to this
meter category.
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Non – Cashable Electronic

Electronic Promotion Out – The total amount of non-cashable credits
electronically transferred from the EGM to a promotional account by means of an external
connection between the EGM and a cashless wagering system. In SAS, EFT long poll 0x6B (transfer
promotional credits to the host) and AFT long poll 0x72 (AFT transfer funds) transfer type 0x80
(transfer in-house amount from gaming machine to host) with restricted credits belong to this
meter category.
Cashable Electronic Promotion Out – The total amount of cashable credits electronically
transferred from the EGM to a promotional account by means of an external connection between
the EGM and a cashless wagering system. In SAS, AFT long poll 0x72 (AFT transfer funds) transfer
type 0x80 (transfer in-house amount from gaming machine to host) with non-restricted credits
belong to this meter category.
Coupon Promotion In – The total amount of coupons (promotional tickets) accepted by the EGM.
Coupon Promotion Out – The total amount of coupons (promotional tickets) issued by the EGM.
Machine Paid External Bonus Payout – The total amount awarded as a result of an external
Bonusing system and paid by the EGM.
Attendant Paid External Bonus Payout – The total amount awarded as a result of an external
Bonusing system and paid by an attendant.
Attendant Paid Progressive Payout – The total amount paid by an attendant as a result of
progressive awards.
Machine Paid Progressive Payout – The total amount paid directly by the gaming machine to the
credit meter as a result of progressive awards.
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Gamble History
Note Only displays when the player gambled at the end of the game.
Win Before Gamble – The value of credits won prior to gamble.
Win After Gamble – The value of credits won after gamble completed.
Progressive Hits
Note Only displays when a Progressive Hit was won.
Level – Level of Progressive Won
Level Name – Major or Minor
Amount – Progressive Amount Won.
Game History / Progressive Hits Page
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Machine Faults
Select the MACHINE FAULTS Icon to access this from the History / Logs Menu Page.
This page displays all possible EGM lock up faults and highlights the faults as they are generated.
The Machine Faults page is a handy tool for technicians as it enables the technician to see the
Fault Description in detail and also has a brief description on how to clear the fault.
Note: The screen lists all faults that can be generated by the machine’s software and hardware.
While the most recent high priority error will appear on the game display, this page highlights all
current error conditions on the machine.
Pending Faults Page
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Game Statistics
The Game Statistics page displays statistics useful to the venue regarding the gambling
preferences of their patrons. You can use this information to manage your machine inventory.
Note: No parameters can be altered on this display. The screen has four columns:
• Bet
• Lines
• Games Played
• % Games Played
For each Bet / Line variation played, you can see the number of games played and the percentage
of all games played on the machine that combination represents. The Game Statistics Page also
displays other useful information, some of which are listed below:
• Total Stroke.
• Total Turnover.
• Total Wins.
• Total Games won.
• Total Games Lost.
• Gamble Games Decided Not to Play.
• Sum All Initial Gamble Wagers.
• Sum All Final Gamble Wins.
• Gamble Games Played.
• Gamble Games Won.
• Gamble Turnover.
• Total Link Progressive Wins.
• Current RTP.
• Gamble Payout %.
• Gamble Utilisation %.
• % of Played Games Gambled.
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Game Statistics (Con’t)
Game Statistics Page
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Progressive History
The Progressive History Log displays all Progressive Hit events which have occurred.
The log will display a maximum of 50 events in order of occurrence. It displays relevant information
such as:
*Please Note* This menu item is only available with SAP Games.
• No.
• Date.
• Time.
• Level.
• Type.
• Trigger.
• Amount.
Progressive History Page
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Event Log Main Menu

This page provides a menu displaying 6 different types of Event Logs.
• General Event Log.
• Error Event Log.
• Access Event Log.
• Power Event Log.
• Banknote Acc. Event Log.
Event Log Main Menu Page
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General Event Log

The General Event Log maintains a record of all events that occur. This includes monetary
transactions, all security door access and door closures. Also listed is the accessing of Audit/Test
Modes. The log will list up to 100 events in a sequential order presenting the user useful
information such as the date, time and event description.
1. Select the ARROWED Cursor (On Screen) to go to the previous / next page.
General Event Log Page
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Error Event Log

The Error Event Log lists all lock up errors. This includes both EGM and communication generated
errors.
The log will display a maximum of 50 events in order of occurrence displaying relevant information
such as the date, time and description of each event.
Error Event Log Page
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Access Event Log

The Access Event Log filters out all unrelated events and just displays all EGM Access Events (Door
Open / Close events).The log will display a maximum of 50 events in order of occurrence displaying
relevant information such as the date, time and description of each event.
Access Event Log Page
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Power Event Log

The Power Event Log displays all EGM Power Down/Up events.
The log will display a maximum of 25 events in order of occurrence. It displays relevant information
such as the date and time of each power up / down.
Power Event Log Page
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BNA Event Log

The purpose of the Bank Note Acceptor (BNA) Event log is to display all notes that have been
deposited into the BNA and any events that have occurred relating to the Note Stacker or Note
Validator.
The log will display a maximum of 100 events in order of occurrence displaying relevant
information such as the date, time and description of each event.
1. Select the ARROWED Cursor (On Screen) to go to the previous / next page
BNA Event Log Page
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Monetary / Bonus
The Monetary / Bonus History Log display the following items:
Monetary Transactions
Transactions - The Monetary Transactions history is a log that displays all Multiplied
jackpots, Legacy Bonusing, Ticket-in and Ticket-out transactions, all Electronic transfers
performed such as cashable, non-cashable and promotional. It can maintain the history of the last
100 transactions that occurred. For each transaction it will display the date and time it occurred,
the amount and transaction type (which includes the tax status where applicable).
Bonus History - Bonus history is a log that displays all bonus transactions. It has the capacity to
store the last 50 transactions awarded to players. Each entry will include the date and time the
bonus was awarded, the amount awarded and the Tax Status type of the bonus award.
Multiplied Jackpot History - This log will display all multiplied jackpot wins as set by the venue. It
has the capacity to store the last 50 transactions awarded to players. As displayed below each
entry will include the date and time the bonus was awarded, the amount awarded and the Tax
Status type of the bonus award.
Select the ARROWED Icons on screen to change each to the desired History screen.
Monetary / Bonus History Page
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Banknotes History
The Banknotes History Page comprises two parts:
• Banknote History &

• Notes Insertion Summary
Notes Insertion Summary

This part gives an overview of all banknotes inserted. For each denomination there are three
columns: Total,
Total Periodic,
Periodic and In Stacker.
Stacker Total is the total number of notes validated at each
denomination inserted; below the total amount is displayed in dollars. This amount increments
with every deposit until the NVRAM is cleared. Periodic is a running count of bills and values. You
can reset these counters at anytime. This function is intended to keep a daily or weekly account of
what goes into the machine.
Additional information about rejected notes, the percentage of rejects and the time of the last
stacker clearance is provided below.
The Last 10 Insertions displays the most recent ten notes deposited, to resolve player disputes. It
shows the value of each note and the date and time it was inserted.
Banknote History Page
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Ticket History
History
When the EGM is configured for Ticketing it will record the ticket History.
This page has 2 sub menus: Printed Ticket History and Accepted Ticket History.
Printed Ticket History

The Printed Ticket History displays the last 35 records of all tickets printed from the machine. Each
record consists of the Ticket Type, Date the ticket was printed, Time the ticket was printed, the last
four (4) digits of the Validation number used in printing the ticket and amount that was printed on
the ticket.
• Cashable Ticket - A Cashable Ticket is printed where there are cashable credits on the
credit meter. This ticket then can be redeemed at the counter for cash or can be reinserted
into the EGM for cashable credits.
• Playable Ticket - A Playable Ticket is printed where there are promotional credits on the
credit meter. This ticket then can only be re-inserted into an EGM for promotional credits.
Printed Ticket History Page
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Accepted Ticket History

The Accepted Ticket History displays the last 35 records of all tickets accepted into the machine.
Each record consists of the Ticket Type Inserted, the Date and Time the ticket was accepted, the
last four (4) digits of the Validation number on the ticket accepted and the amount of the ticket.
Depending on how the EGM is configured, there may be up to two (2) types of tickets accepted:
• Cashable Ticket - A cashable ticket will convert the amount on the ticket into cashable
credits onto the EGM’s credit meter.
• Playable Ticket - A playable ticket will convert the amount on the ticket into promotional
credits onto the EGM's credit meter.
Accepted Ticket History Page
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Door Statistics
Statistics
The Door Statistics page displays the stats for each door of the A560 and the amount of times the
door has been accessed and also includes the last time the door was opened.
Doors listed are as follows:
• Main Door
• Cash Box Door
• Note Acc Stacker Door
• Belly Door
• Processor Door
Door Statistics Page
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Configuration Mode
Configuration Mode enables you to set the machine’s variable operating parameters, and to set the
sound output level. The Configuration Mode Menu has submenus for:
• Configuration Summary
• Identification
• Game
• Peripherals
• Networking
• Date and Time
• Sound
• Progressive
• Gameplay Options
Configuration Page
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Configuration Summary
Use the Configuration Summary screen to view the EGM General, Game configuration and
Peripherals details.
Note: No parameters can be altered on this display. The parameters shown are set during
machine configuration. Not all details are displayed below as the tool used to extract these images
does not accommodate all fields however the fields that this page displays are clearly shown.
Configuration Summary Page
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Machine Identification
The Machine Identification screen displays a summary of the EGMs Machine Information and
General Information as follows:
• Serial Number
• Game Software Version Information
• System Version
• Shell Version
• Kernel Version
• Boot Version
• BIOS Version
Machine Identification Page
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Game Configuration
The Game Configuration screen displays a summary of the EGMs Game Information and displays
the following game package information:
• Game Package configured incl. Variation and Lines
• Denomination
• Game Title, Lines and RTP %
*Please note* - No items are available to be configured in this screen.
Game Information Page
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Peripherals Information
The Peripherals Information screen displays a summary of all the available peripheral items for
the A560. If the item is greyed out it is configured as “Not Fitted” and will require a RAM Clear to
enable.
The available peripheral Items are as follows:
• Coin Validator
• Bill Acceptor
• Printer
• Hopper
• Touchscreen
• Hard Meters
• Tower Light
Peripherals Information Page
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Coin Validator
The Coin Validator screen displays a summary of the following items:
• Current Coin Validator Installed
• Token Value Configured
Coin Validator Page
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Bill Acceptor
The Bill Acceptor screen displays a summary of the Bill Acceptor type currently configured, the
BNA Firmware Version and the banknote denominations currently accepted.
The option is also available to disable certain banknotes, enable or disable the bill acceptor or
enable or disable Ticket In (if the EGM is set up as a Ticket In machine only.)
To disable notes:
1. Select the note denomination by touching the icon on the screen.
2. The denomination icon will go from green to red with a cross “X”.
3. Select the SAVE Icon to save and the BACK Icon to exit the Banknote Acceptor Page.
Banknote Acceptor Page
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Printer
The Printer screen displays a summary of the Printer type currently configured and the Printer
collect limit the printer is configured to.
The option is available to alter the printer collect limit and to enable or disable the printer
translates tickets option.
To alter the Printer collect limit:
1. Select the Printer Collect Limit Icon on the screen.
2. A numbered key pad will display and the new collect limit can be entered.
3. Select the SAVE Icon to save and the BACK Icon to exit the Printer Page.
Printer Page
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Hopper
The Hopper screen displays a summary of the Hopper type currently configured and the Hopper
collect and refill limits the EGM is configured to.
The option is also available to alter the hopper collect and refill limits.
To alter the Hopper collect limit:

1. Select the Hopper Collect or Refill Limit Icon on the screen that is to be altered.
2. A numbered key pad will display and the new collect / refill amount can be entered.
3. Select the SAVE Icon to save and the BACK Icon to exit the Hopper Page.
Hopper Page
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Touchscreen
The Touchscreen screen displays a summary of the Touchscreen type currently configured. This
menu also allows for the Touchscreen to be calibrated.
To calibrate the Touchscreen:
1. Select the Calibrate Touchscreen Icon.
2. You will then be asked to touch the two valid calibration points indicated on the screen.
These points will determine the X and Y positions of the touch screen.
3. Select the BACK Icon.
4. Select the SAVE Icon to save and the BACK Icon to exit the Touchscreen page.
Touchscreen Page
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Hard Meters
The Hard Meter screen displays a summary of the Hard Meter Protocol type currently configured
which below is SAS Hard Meters. This menu also displays the hard meter names for each meter
and how many ticks per selected dollar amount which for SAS is 1 tick = US$1.
Hard Meter Page
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Tower Light
The Tower Light screen displays a summary of the Tower Light Protocol type currently configured
which below is United States. This menu also displays the operation of each of the Tower Lights in
reference to the condition being reported by the EGM and the priority set.
Tower Light Page
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Networking
The Networking Information screen displays the following available menus:
• Multi Host
• Poll Category
• AFT Register
• Configuration Info
Tower Light Page
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Multi Host
The Multi Host screen displays a summary of the number of Host’s currently configured which
below is Host 1 – Not required with chirp disabled.
Multi Host Page
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Poll Category
The Poll Category page displays a summary of the Host Configuration which has been configured
and the poll categories assigned to the Specific Hosts.
The following poll categories are listed and shown as assigned to the relevant hosts:
• General Control
• Cashless Transfer
• Progressive
• Legacy Bonus
• Validation
Poll Category Configuration Page
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AFT Register
AFT Registration is only required to transfer money from a debit system (external financial
institution like a bank) via a POS terminal.
Casino internal (in-house) money/bonus transfers do not require AFT registration but some host
systems may require this for higher security for even in-house money transfers.
*Please Note* Some Hosts do not support AFT manual registration and may not respond to a
registration request at all.
AFT Manual Registration Page
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Configuration Info
The Configuration Info page displays a summary of the SAS Configuration items which has been
configured by both the operator and the Host system and they are listed as follows:
• Host ID
• Restricted Ticket Title
• Restricted Pool ID
• Print Cashout Ticket
• Print Hand Pay Receipt
• Validate Hand Pay
• Print Promotional Ticket
• Ticket Redemption
• Cashout Ticket Expiration
• Promotional Ticket Expiration
• Venue Name
• Venue Address 1
• Venue Address 2
*Please Note* This information may be updated by the host.
Configuration Information Page
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Date and Time

Use the Date and Time setup screen to change the date and time. It is important to set the clock: it
is used to provide the date and time for the ticket printer, verification of note transactions, and
tracking of fraudulent activities.
Select the arrowed Icons on screen to change the Date and Time. The following is individually
adjustable on screen.
• Day
• Month
• Year
• Hour
• Minute
• Second
Select the SAVE Icon to save your desired selection and the BACK Icon to exit the Date and Time
setup screen.
Date and Time Page
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Sound System Setup

Use the Sound System Setup screen to adjust the sound volume of the machine.
Note: Certain mandatory sounds (i.e. Alarms) are set at predetermined volume levels and cannot
be changed.
1. Select either the left or right Arrowed cursor to increase or decrease the sound to the
desired level.
2. Select the SAVE Icon to save the desired sound level.
Note: The message ‘New Normal Volume Saved’ should appear. This confirms that the change
has been stored.
1. Select the BACK Icon to exit Sound System Setup.
Sound System Setup Page
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Progressive Status
The Progressive Status screen displays information about the Major and Minor SAP links the
machine software has implemented.
Each of the SAP link levels is displayed separately and can be selected by selecting the ARROWED
Cursor (On Screen) to go to the next level.
The information listed is as follows:
- Link Type - Win Trigger Type
- Current Amount - Overflow
- Total Hits - Total Value of Jackpots Won
- Start Up Amount - Ceiling Amount
- Primary Increment - Hidden Increment
- Initial Jackpot Amount - Probability
- Number of Jackpot Resets
*Please Note* This menu item is only available with SAP Games.
Progressive Status Page
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Game Play Options

The Gameplay Options screen is designed to allow the operator to configure the game to a desired
reel spin type; setup details approved for the specific venue will need to be referenced when
configuring this page.
The options available to choose from are as follows:

• Standard Reel Spin
• Player Stoppable Reels (Short Spin)
• Player Stoppable Reels (Long Spin)
• Player Start / Stop Reels
Game Play Options Page
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System Tests
The System Tests mode provides various functions for maintenance and troubleshooting and is
therefore described in detail in Chapter 3.
Page 198 of 198

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A560 North America Service Manual 985 090 - 05 Rev A

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A560 North America Service Manual 985 090 - 05 Rev A

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Service Manual Contents

Cabinet Body Assembly

Dual 22” LCD

Dual 22” Monitor Assembly

Dual 22” LCD

Monitor Door Release.

Monitor Door Opened.

Monitor Control label.

Main Door Assembly

Main Door Assembly.

Door Optic Coin Chute

Coin Chute Assembly

Chip Tray Assembly

Belly Panel Door Assembly

Belly Panel Door

Belly Panel Door Assembly (Con’t)

Button & Button panel Gas strut on

Machine Internal Components

Note Validator Assembly

Printer (If fitted)

Player Tracking Module Provision

Logic Cage Assembly

Logic Cage Security Door Open

A560 Motherboard Front Panel Layout

Heat Sink and

The major circuit boards within the Logic Cage are:

Backplane Board inside Logic Cage

Backplane Board below Logic Cage.

Game Display - Top Screen

Credit Game Display - Bottom Screen

Reserve Screen (Press Rules button once)

Rules Screen (Press Rules Button twice)

Mains Input Voltage 110 – 240VAC

A560 Mounting Instructions

• Perform a Full NV Ram Clear & Complete a Full Configuration as follows:

1. Open the Logic cage assembly to access the Main Board.

2. Turn on Dipswitch1 on the front of the mainboard assembly.

3. Power on the EGM.

4. The Base and Game CF card will now be checked.

6. Return dipswitch 1 to the off position.

7. The EGM will continue to boot up.

9. Continue with configuring the EGM.

Secure Switch Position

RAM Clear Welcome Screen

Touch Screen Configuration

Touchscreen Configuration Screen

The following items require configuring:

Location Configuration Screen

Date and Time Configuration

Date and Time Configuration Screen

Identification Configuration Screen

Game Package Configuration

The items which are required to be configured are as follows:

Game Package Configuration Screen

Player Interface Configuration

Player Meters Display Format:

Player Interface Configuration Screen

Player Interface Configuration (Con’t)

Accounting Denomination (Game Specific):

Enable Reserve Mode:

Allow Abort Residual Cancel Credit:

Player Interface Configuration Screen