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FA: SCM: OM: DropShip Order Import via WebService Fails With: A cross-referenced value was
not found for attribute RequestedSupplierSiteCode in source system OPS. (Doc ID
2702572.1)

In this Document

Symptoms
Changes
Cause
Solution

APPLIES TO:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

SYMPTOMS

On : 11.13.20.04.0 version, Manage Orders

While creating Dropship sales order via webservice, it is failing with below error -

ERROR
----------
A cross-referenced value was not found for attribute RequestedSupplierSiteCode in source system OPS.

STEPS
----------
1. Payload created with newly created supplier site for dropship order.
2. While importing error is encountered.

CHANGES

CAUSE

The cause of the issue is because of 2 supplier site with same name and Supplier SIte ID using in Payload is not collected.

The following SQL identified the invalid / incorrect data:

SELECT
PS.SEGMENT1 AS "SUPPLIER NUMBER",
HP.PARTY_NAME AS "SUPPLIER NAME",
PSSAM.VENDOR_SITE_CODE AS "SUPPLIER SITE",
PS.VENDOR_ID,
PSSAM.VENDOR_SITE_ID, PS.*, PSSAM.*
FROM
FUSION.HZ_PARTIES HP,
FUSION.POZ_SUPPLIER_SITES_ALL_M PSSAM,
FUSION.POZ_SUPPLIERS PS
WHERE
PSSAM.PAY_SITE_FLAG = 'Y'
AND PSSAM.VENDOR_ID = PS.VENDOR_ID
AND PS.PARTY_ID = HP.PARTY_ID
And PS.SEGMENT1 = '<Supplier ID>'
-- The above query will return the Supplier Sites.

select PARTNER_SITE_ID,PARTNER_ID, PARTNER_NAME, PARTNER_ADDRESS,TP_SITE_CODE from

msc_trading_partner_sites where partner_name like ('<Supplier Name>') and TP_SITE_CODE = '<Supplier
Site Name>'

-- If no data means the supplier is not collected.

SOLUTION

To implement the solution, please execute the following steps:

1. Run "Collect Planing Data" with Supplier and Geography.

2. Import the order again. There should be no supplier site error. And Order will be imported.

3. Retest the issue.

4. Migrate the solution as appropriate to other environments.

Note - If you still face issue, then please raise a SR with Planning to look into the collection issue, why the supplier site
is not being collected.
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