‭ROHIT RAJKUMAR SAROJ‬
‭ ertified Business Analyst || Certified Agile Professional | Scrum Master (PSM) Trained | Product‬
C
‭Owner (PSPO) Trained | Domain: Banking || CBAP Appearing || Ex-ICICI BANK || Ex-HDFC BANK‬
‭Address‬‭:Manorama Nagar,‬‭Thane‬‭Contact:‬‭+91 9819245087;‬‭Email‬‭:‬‭rohitsaroj.17@gmail.com‬
‭Immediately available to join‬
‭EXPERTISE‬
‭●‬ ‭Agile Methodology‬
‭●‬ ‭Business Analysis‬
‭●‬ ‭Requirement‬
‭Elicitation/Gathering‬
‭●‬ ‭Requirement‬
‭Documentation‬
‭●‬ ‭Requirement Life Cycle‬
‭Management‬
‭●‬ ‭Business Process‬
‭Management‬
‭●‬ ‭Microsoft Office Suite‬
‭●‬ ‭Unified Modeling‬
‭Language (UML)‬
‭●‬ ‭Business Process‬
‭Model and Notation‬
‭(BPMN)‬
‭●‬ ‭Structured Query‬
‭Language (SQL)‬
‭●‬ ‭Wireframes, Mockups,‬
‭Prototypes‬
‭Languages Known‬
‭●‬ ‭English‬
‭●‬ ‭Hindi‬
‭●‬ ‭Marathi‬
‭●‬ ‭French (Just Started)‬
‭Hobbies‬
‭●‬ ‭Trading‬
‭●‬ ‭Listening music‬
‭●‬ ‭Cooking & Gaming‬
‭BUSINESS ANALYST‬
‭SUMMARY‬
‭ years of overall experience as Business Analyst in the Banking domain (Savings,‬
5
‭Service Request, Deposits, Assets, Payments) in Icici Bank and Hdfc Bank.‬‭Complete‬
‭understanding of SDLC processes and Agile & Waterfall Methodologies.‬‭Expertise in creating‬
‭BRD‬‭,‬‭FRD‬‭,‬‭Use Case specification Document‬‭,‬‭User stories‬‭,‬‭UML diagrams‬‭,‬‭Wireframes‬‭, and‬
‭Mockups‬‭using‬‭MS Visio‬‭,‬‭Lucidchart‬‭,‬‭Balsamiq‬‭etc‬
‭PROFILE‬
‭♦‬ ‭Experience as a Business analyst:‬
‭▪‬ ‭Requirement gathering, Requirement elicitation using techniques such‬
‭as Brainstorming, interview, prototype, workshop & focus group.‬
‭▪‬ ‭Conducting Gap Analysis, Scope definition using techniques like use‬
‭case diagrams (UML), Context Diagram (Data Flow Modelling), BPMN‬
‭(process modeling)‬
‭▪‬ ‭Deliver Requirement documents like BRD, FRD, Use Case, Process‬
‭Flow, Change Requests and Traceability Matrix‬
‭♦‬ ‭Domain expertise:‬‭Banking‬
‭ eposits and Savings‬‭: Excellent functional knowledge‬‭of deposits and savings‬
D
‭(assets and liabilities)‬
‭▪‬ ‭Good knowledge of full-suite bank management topics: savings plan,‬
‭standing orders, term deposits, third parties, client and account‬
‭management of savings and current accounts‬
‭▪‬ ‭Excellent knowledge of customer engagement pipeline: Comprehensive‬
‭knowledge of the distribution processes starting from customer‬
‭onboarding and sales processes over after-sales‬
‭Payments‬‭:‬
‭▪‬ ‭Payment systems, Clearing and Settlement systems, RTGS & IMPS‬
‭▪‬ ‭Understanding of the Payments Landscape and flows SEPA Credit‬
‭Transfer and Direct Debit (Core and B2B)‬
‭▪‬ ‭Understanding of financial messaging: PAIN.xxx, PACS.xxx, CAMT.xxx‬
‭(ISO20022)‬
‭EDUCATION / CERTIFICATIONS‬
‭●‬ C ‭ ertified Agile Business Analyst from IIBA regulatory institute,‬‭TrainSmart‬
‭Academy‬
‭●‬ ‭Six Sigma Yellow Belt Certification,‬‭6sigmastudy‬
‭●‬ ‭Professional Scrum Product Owner I certification, Scrum.org‬
‭●‬ ‭Professional Scrum Master I certification, Scrum.org‬
‭●‬ ‭Scrum Foundation Professional Certificate‬‭, CertiProf‬
‭●‬ ‭Masters in Commerce Part-1 March 2020,Dnyanasadhana College, Mumbai‬
‭●‬ ‭Bachelor in Commerce April 2019,Dnyanasadhana College, Mumbai‬
 ‭PROFESSIONAL EXPERIENCE‬

‭ DFC BANK - BUSINESS ANALYST

H OCT 2022 – PRESENT‬
‭Mumbai, India‬

‭ HDFC Bank‬‭is one of India's premier and world's 4th‬‭Largest bank providing a wide range of financial products and‬
“
‭services, in order to enhance the service quality and lower physical request. Along with the Service‬‭Management team we‬
‭added a new option “WOW JOURNEY” in CRM.‬

‭Roles and Responsibilities‬

‭♦‬ ‭Conducted AS-IS and TO-BE Analysis and suggested Fit for Business Solutions by designing a Change Strategy.‬
‭♦‬ ‭Elicited & Translated Business requirement to User Stories & Epics.‬
‭♦‬ ‭Conducted Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case‬
‭diagrams (UML) \ Context Diagram (Data Flow Modelling) \ BPMN (process modeling)\Flow charts using Visio‬
‭and Lucidchart‬
‭♦‬ ‭Documented the user stories with Acceptance criteria, prototypes, Business value, Precondition, and also‬
‭included any development and testing notes‬
‭♦‬ ‭Worked with a cross functional team during development, Integration Testing, Functional Testing, and UAT to‬
‭deliver end-to-end solutions.‬
‭♦‬ ‭Delivered other requirement documents like Use Case\Process Flow\Change Requests\SRS\ Requirement‬
‭Traceability Matrix.‬
‭♦‬ ‭Helped maintain customer satisfaction and productivity metrics above target for 3 consecutive quarters.‬
‭♦‬ ‭By Sep 2023 with "AGILE METHODOLOGY" added 2 more queries now total 11 queries.‬
‭♦‬ ‭Responsible for reducing the physical process of taking requests, which eventually let in resolving queries in less‬
‭time.‬
‭♦‬ ‭Managed platform integrations with 12 bankers, 4 managers and 4 Branches.‬

I‭CICI BANK - BANKING OFFICER & JR. BUSINESS ANALYST APR 2019 – OCT 2022‬
‭Mumbai, India‬

I‭CICI Bank Limited‬‭is an Indian multinational bank‬‭and financial services company, it offers a wide range of banking and‬
‭financial services for corporate, retail and Nri customers.To ease the process of outward / inward repatriation, enhanced‬
‭the SMSA & STAR application along with Remittance Team.‬

‭Roles and Responsibilities‬

‭⧫‬ ‭Worked closely with stakeholders in understanding the scope, analyzing business and functional requirements,‬
‭and segregating them into high level and low-level requirements‬
‭⧫‬ ‭Performed Requirement Gathering, Gap Analysis, Handling Change Request, go-live assistance till post‬
‭implementation support, and functional testing‬
‭⧫‬ ‭Prioritized Requirements using MOSCOW and Business Value methods‬
‭⧫‬ ‭Deliverables – Functional Requirement Document (FRD), Business Requirements Document (BRD), UML‬
‭diagrams, Use Cases, Solution hand-off and Training Document.‬
‭⧫‬ ‭Worked on NRI net banking for Inward/Outward remittance MT103 hold process enhancement to upload required‬
‭documents.‬
‭⧫‬ ‭Implemented Agile methodology in remittance projects, fostering a collaborative and adaptive approach to STAR‬
‭and SMSA application‬
‭enhancement.‬
‭⧫‬ ‭Worked on implementation of "CARDLESS CASH WITHDRAWAL" facility in Imobile application‬‭.‬

‭Skills‬
‭ atabases
D :- Oracle, MySQL, DB2‬
‭Office Tools :- MS Visio,Microsoft Power BI, MS word, MS Excel, MS Access, MS PowerPoint‬
‭Technical Tools:- Docker, Web Services, IBM Mainframe, JCL, COBOL, SQL, Confluence‬
‭Other Tools :- JIRA, Balsamiq, Lucid chart, Postman, CRM‬