Texto. Disefio De Sistemas Para Resolver Contlictos
Autor. William Ury
Capitulo 1: Tres Enfoques Para Resolver Disputas
Intereses, derechos y poder
‘Todo comenzé con un par de botas robadas. Los mineros generalmente dejan su ropa de trabajo en
ccanastas que apilan hasta ol techo de los vestuarios entre los tumos de trabajo. Una noche un minero
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