Wings that make you hear clear

INSTRUCTION GUIDE

Rechargeable
Model: GM-903 BT OTC Hearing Aid
 We congratulate you on your purchase
of the “Amphos Viola”

CONTENTS

Getting Started 1

Wearing your hearing device 5

Storage and Maintenance 17

Troubleshooting your device 21

Technical Information 26

Safety Information 27

Additional Safety Information 31

Limited Warranty 35

Contact Information 36
 Getting Started

1. Getting Started
1.1 What’s in the box?

1.2 Components of your charging base

1.3 How to charge

1.4 Things to note

1.1 What’s in the box?

1

5
6

1 Charging Base 2 Hearing Device 3 Cleaning Brush

4 USB Charging Cable 5 Double Ear Plug Domes (5 Pair)

6 Closed Ear Domes (3 pair)

Note: If any part of the product is damaged, don’t use it. Contact your authorized supplier.
 Getting Started

1.2 Components of Charging base

1 4

3 2

Charging Base
Functions
Components

Hearing Device Uses two gold pins to charge each of your

1.
Charging Inserts Amphos hearing devices.

Right Hearing
2. Device Charge Indicates the battery charge on your right
hearing device from a level of 1 to 4.
Indicator
Left Hearing
3. Device Charge Indicates the battery charge on your left
hearing device from a level of 1 to 4.
Indicator

Indicates the battery charge on your charging

Charging Base
4. On- Board Battery base on-board battery as a percentage.
Charging base serves as a small portable
Charge Indicator
charger for your hearing devices.

Type - C USB Used to charge both your hearing devices

5.
Charger as well as the charging base.

2.
 Getting Started

1.3 How to Charge?

Step 1: Place your left and right Amphos hearing devices
in the charging base and close the lid.

Step 2: Connect the charging base to the Type-C

charging cable provided in the package.

Step 3: Digital display and what it means :

Flashing green lights on the left and right display
indicates the devices are charging.
No display on the left and right indicates the devices
are fully charged.
Flashing charge percentage in the middle of the
display indicates charging base battery.

Step 4: Wait for 5-6 hours until fully charged or until the
charging base and device battery are displayed to be
fully charged.

Charging :
Flashing Display L = Left Hearing aid is charging.
Flashing Display R = Right Hearing aid is charging.
Display percentage = Charging Base
Fully Charged :
No Display L = Left Hearing aid is fully charged.
No Display R = Right Hearing aid is fully charged.
Display percentage 100% = Charging Base is fully
charged.
Note: You can use the portable charging base to charge your Amphos hearing
devices when you do not have access to power.
 Getting Started

1.4 Things to note

1. Please close the lid to avoid power loss while the

hearing devices are charging.

2. If the green lights do not turn on while charging

(blinking or solid), remove the hearing devices from the
charging base and look to ensure that the golden pins (2
pins for each device, 4 total) are popped up and in
functioning order. You may push the pins down a few
times with your fingers to pop the pins up to try and get
it to proper working order. Make sure your charging cable
is unplugged prior to troubleshooting.

3. If the hearing aids haven’t been used for a long time,

the battery self charge will cost the battery to be
seriously insufficient and the hearing devices should be
charged non stop for a total of 5-6 hours.

Even if the charging indicators shows the charging is

complete, the charging should not be stopped for
minimum of 5-6 hours.

How will I know when to recharge the battery ?

During use, if the hearing aid volume becomes low,

each hearing device should be turned off & returned to
the charging base for charging.
4.
 Wearing your hearing device

2. Wearing your hearing device

2.1 Components of your Amphos Hearing Device

2.2 Dome Selection

2.3 How to wear the device

2.4 Hearing Mode & Volume Adjustment

2.5 Bluetooth Mode

2.6 4 Week Wear Chart

5.
 Wearing your hearing device

2.1 Components of your Amphos

Hearing Device

Charging
Microphone 2
Contacts
1

3
Volume 4 Ear Dome
Adjustment/
Bluetooth Mode

Amphos
Hearing Device Functions
Components
1. Charging Contacts Contact ports used to charge your
device. Place the device onto the
charging base to turn your device off.

2. Microphone Picks up sounds that will be amplified.

3. Volume Smart One Touch Button used to both

Adjustment/ make Volume Adjustment (Short
Bluetooth Mode Single Press) and switch to
Bluetooth mode.

4. Ear Dome Holds your hearing device in your ear

and helps to guide sound into your ear.

6.
 Wearing your hearing device

2.2 Dome Selection

Dome Types:
Each Amphos hearing device comes with two different
types of domes, namely; Double Ear Plug Domes and
Oval Shaped domes. Double Ear Plug domes come in five
sizes and Oval Shaped domes come in three sizes.
Which Ear Domes to use?
Choice of domes depends from person to person; oval
shaped domes may prevent the ears from feeling
blocked. This type of dome can help in cases where your
own voice seems too loud or the hearing device seems
too noisy.
Choose the dome that fits your ears; larger domes
generally help reduce whistling/squealing at higher
volume levels.

Double Ear Plug Domes Oval Shaped Domes

7.
 Wearing your hearing device
Ear Dome Selection and Installation
Your Amphos hearing device comes pre-assembled with
a medium sized double ear plug dome. If the ear domes
don't feel comfortable or secure, choose another ear
dome size.

If it feels like the dome is falling out of your ear, it means

that the dome is most likely too small for your ear. Try
changing your dome to one that is a size larger.

If it feels like you have to squeeze or force the dome into

your ear, it means that the dome is most likely too large
for your ear. Try changing your dome to one that is a size
smaller.

To install a new dome, hold the device and firmly pull the
current ear dome off. Then align the new ear dome with
the groove on your hearing device and slide the dome in
place.

Note: After using the hearing devices

for some time, if you feel like you need
more amplification or hear whistling at
higher volume settings, consider trying
larger ear domes.

8.
 Wearing your hearing device

2.3 How to wear the device

1. Clean the ear canal with a cotton swab before wearing

your hearing aids.
2. Hold the device firmly between your thumb and index
finger and insert the tip of the hearing aid in to the ear
canal and gently push it in until it sits securely in your
ear.
3. It is recommended to insert the hearing aids with the
microphone close to the helix (outer ear) and the
Smart one touch “M” button close to the tragus (inner
ear), as shown in the picture above.
4. Ensure to insert the hearing aid optimally and not
pushed too far and past the depth limit causing
unnecessary pressure build up in the ear canal. Talk to
a health care professional if there is discomfort.
5. Once the hearing aid is properly in place, it should sit
securely in the bowl of your ear.
Note : Contact the supplier at ampcom.llc@outlook.com
for a video on how to wear the device.
9.
The devices are interchangeable for both the ears.
 Wearing your hearing device

2.4 Hearing Aid Mode: Turning the

Device On/Off
Turning On : Taking the devices out of the charging base
automatically turns the devices on in Hearing Aid mode
with a voice prompt that says “Power on”. Alternatively,
Long press the Smart one touch button for 2 seconds to
turn your devices on.
Turning Off : Putting the devices back into the charging
base automatically turns the devices off with a voice
prompt that says “Power off”. Alternatively, Long press
the Smart one touch button for 6 seconds to turn your
devices off.
To reduce whistling/Squealing while turning on: Turn
off the devices by doing a long press of the M button for 6
seconds after taking the devices out of the charging base
- then insert the devices fully in your ear before turning
the device on with another long press for 2 seconds.
Additionally, avoid covering the microphone while
operating the device to reduce whistling/squealing.
Volume Adjustments
You can make sounds louder or quieter by pressing (short
press) the smart one touch control button on your
hearing device.
Five (5) volume levels.
One short press = one volume level increment (cyclic
adjustments). A beep indicates the volume has reached
its maximum level of 5.
 Wearing your hearing device

1 Short press = Increase volume

Long press = Turning On/Off 3 Short press = Bluetooth Mode

2.5 Bluetooth Mode

Connect to your Phone

1. Goto “Settings” and navigate to “Connections” and

“Bluetooth” settings on your phone.

1 2
 Wearing your hearing device

3 4

2. Take BOTH hearing devices out of the charging base,

then press on the Smart one touch button 3 times (in
quick succession) to turn on Bluetooth pairing. You
should hear a voice prompt saying “Pairing”.
3. Once the pairing mode is activated on your hearing
aids, click on the “Scan” button on your phone and pair
with “GM903-BT”.
4. Once paired and connected you can set up the
bluetooth to take calls and stream audio.
12.
 Wearing your hearing device

Connect to your TV

1. Go to “Settings” and navigate to “Sound” settings,

followed by “Sound Output”. Select “Speaker list” or
“Devices” and click on “Bluetooth devices”.

1 2

3 4

2. Take BOTH hearing devices out of the charging base,

then press on the Smart one touch button 3 times (in
quick succession) to turn on Bluetooth pairing. You
should hear a voice prompt saying “Pairing”.
3. Once the pairing mode is activated on your hearing
aids, click on the “Scan” button on your TV and pair
with “GM903-BT”.
4. Once paired and connected you can set up the
13.
bluetooth to stream audio.
 Wearing your hearing device

Connect to your Laptop/PC

1. Click the “Start” button, then “Settings” and “Devices,”

followed by “Bluetooth & other devices.”.

1 2

3 4

2. Take BOTH hearing devices out of the charging base,

then press on the Smart one touch button 3 times (in
quick succession) to turn on Bluetooth pairing. You
should hear a voice prompt saying “Pairing”.
3. Once the pairing mode is activated on your hearing
aids, click on the “Scan” button on your Laptop/PC and
pair with “GM903-BT”.
4. Once paired and connected you can set up the
14.
bluetooth to stream audio.
 Wearing your hearing device

Connect to your Car

1. Go to “Settings” and navigate to “Connections” and

“Bluetooth” settings on your car.
2. Take BOTH hearing devices out of the charging base,
then press on the Smart one touch button 3 times (in
quick succession) to turn on Bluetooth pairing. You
should hear a voice prompt saying “Pairing”.
3. Once the pairing mode is activated on your hearing
aids, click on the “Scan” button on your car and pair
with “GM903-BT”.
4. Once paired and connected you can set up the
bluetooth to stream audio.

2.6 4 Week Wear Chart

THE JOURNEY TO LISTENING
Unlike vision correction, which simply wears glasses,
hearing correction is a rather detailed process. Once you
start your hearing correction journey, you will experience
countless “new sounds” , and your brain needs to adapt
for a period of time. In just a few weeks, you will be
shocked by the sound that you ave never experienced
before.
THE FIRST WEEK 1 - 2 Hours Per Day

Some sounds may be too noisy when wearing a hearing

aid for the first time, such as the buzzing of the
refrigerator, the wrinkling of paper, or the sound of your
 Wearing your hearing device
footsteps. This is normal, and your brain is relearning how
to prioritize these sounds that you don’t hear very often .
Sometimes you may not like the noise, but please don’t
give up wearing.

Be Patient
At the beginning, wear the
hearing aid for 1-2 hours a day, and
then gradually increase the
wearing time.

THE SECOND WEEK 3 - 4 Hours Per Day

The more you wear the hearing aid, the more you can
adapt to the sound environment. You even can ask
people around you not to speak loudly to you anymore,
because you can easily communicate with people.

Exercise
Listen carefully to a song you are
familiar with or watch a TV game
show, and guess the answer
without looking at the subtitles.

THE THIRD WEEK 6 - 8 Hours Per Day

After a few weeks, you will feel more energetic because

you no longer need to spend a lot of energy to listen
what others say. The sound will become clearer and
clearer, and you will once again enjoy the sounds that
surround you in your life, such as the melodious singing
 Storage and Maintenance
of birds in the backyard, the cheerful laughter of children,
and rustling of leaves in the wind.

Participate
Have a meal in a restaurant with
friends, watch a movie in a theatre,
join a family gathering, and no
longer have to bother to speculate
about missed information.

THE FOURTH WEEK All Day Long

Once you get used to all the sounds in the environment,

you will be able to wear the hearing aid all day long
without limitations.

3. Storage and Maintenance

3.1 Storing your Amphos Hearing Device

3.2 Precautions
3.3 Maintenance Schedules

3.1 Storing your Amphos Hearing

Device
When not in use, store your hearing devices in the
charging base provided. The charging base should be
stored in a cool dry area to prolong the lifespan of the
17.
devices.
 Storage and Maintenance

WARNING :
Keep your hearing devices, charging base and
components out of reach of children. Contains small
parts which may be a choking hazard.
1- Normal use environmental conditions
a) Ambient temperature: -10°C~40°C;
b) Relative humidity: <80%;
c) Atmospheric pressure: 86kPa~106kPa;
2- The product should be stored in a room that is well
ventilated with no corrosive gas.
3- Handle with care to avoid collision or strong impact on
the product.

3.2 Precautions
Hearing aids are sophisticated and sensitive electronic
devices that require regular cleaning. Cleaning ear wax,
ear flakes and proper maintenance will ensure the
longevity and reliability of your hearing aid. Wipe with
a dry cotton cloth or a soft cloth, not with any solvents
or cleaners.
The hearing device contains a built-in and non-remov-
able rechargeable battery, as such should be stored
appropriately.
Before storage/charging, turn off the device to avoid
whistling and potential power loss.
The hearing device must be dry before storing/
charging. 18.
 Storage and Maintenance

After use, the devices can also be stored in a desiccant

box.
During storage after use, avoid light, high temperature
and high humidity, and also avoid falling and touching
Please close the lid when charging, otherwise it may
not easily be fully charged.
Never wear hearing devices in the shower, bath, or
pool.
Protect the hearing devices from exposure to rain.
Never apply hairspray, cologne, creams, or other
cosmetics while wearing hearing devices.
Hearing aids should be kept out of the reach of
children, to prevent children from playing or swalloing
them as toys.
Do not wash the hearing aid by water or other liquids
to avoid damage to the hearing aid circuit.
In order to ensure the performance of the hearing aid,
please keep the microphone sound input port clean,
and gently brush off the dirt on the input port with the
soft brush provided with the hearing aid.

3.3 Maintenance Schedules

It is important to regularly maintain and replace
components of your hearing devices in order to prolong
the lifespan of your device. Care and maintenance
schedules are shown in the table below.
19.
 Storage and Maintenance

Schedule Maintenance Maintenance Description

Function

Daily Dome Your hearing device dome

Cleaning should be cleaned daily in order
to keep the device wax free that
ensures optimal functioning and
to prolong the lifespan of your
hearing device.
Use the cleaning brush provided
to clean the dome.

Weekly Hearing Use a soft dry cloth or tissue to

device gently wipe down the body of
body your hearing device. This is an
cleaning electronic device. Don’t use any
liquids (water, solvents or
cleaning agents) on the body
of your hearing device.

Quarterly Dome Replace the dome of your

Replace- hearing device every 3 months.
ment This will help to prolong the
lifespan of your device.

Dome Cleaning (Daily) Dome Replacment (Quarterly) 20.

 Troubleshooting

4. Troubleshooting

SYMPTOMS POSSIBLE CAUSES SOLUTIONS

No Sound Device not turned Recharge the hearing
on aids in the charging
base.

Incorrect Wearing Remove the hearing

device, wear it
correctly.
Volume too low Turn volume up by
clicking (short
pressing) the Smart
one touch M button to
the desired volume
level.
Device is not Place the hearing
charged devices in the
charging case and
charge until fully
charged or until the
indicator shows No
display.
Microphones are Clean out any debris
clogged from the mic holes.

Ear Domes are Clean out any debris

clogged from the ear domes,
 Troubleshooting

receiver area with

cleaning brush.

Voices are Low Battery Place the device into the

low, very charging case for at least
weak, or 5 hours.
unclear Turn volume up by
Volume is set
too low clicking (short pressing)
the Smart one touch M
button to the desired
volume level.

Ear Domes Replace ear domes with

are too loose the correct fit

Earwax in ear Clean out any debris from

dome the ear domes, receiver
area with cleaning brush

Hearing has Consult your hearing

changed healthcare professional

Excessive Consult your hearing

cerumen healthcare professional

Inconsistent Restart Dry the hearing devices

performance required and leave the devices
or distorted inside the charging case
sound without plugging it to
quality charge overnight.
 Troubleshooting

Plug the charger in

until charging begins
again.

Tunneling New user needs It may take up to 6

sound time to adjust weeks for the wearer
quality to hearing to fully adjust to the
device new hearing device. If
tunneling sound
quality does not
improve, contact your
seller.

Hearing Incorrect Ensure the USB cable

devices Orientation is connected to the
whistling in charging case and is
the charger plugged into power.
The case power status
lights will flash white
to indicate charging.

Charger Battery Reposition your

depleted hearing device in their
slots, ensuring the
contact points in your
hearing devices are
touching the charge

23.
 Troubleshooting

points (ie. golden pins)

in the charging case.

Hearing devices Recharge the hearing

turned on aids in the charging
incorrectly base.

Hearing Hearing devices Make sure that you’re

devices inserted placing the devices in
whistling in incorrectly your ears correctly.
the ear Remember to insert
each device firmly into
your ear canal until it
feels secure.

Incorrect ear Choose another ear

dome size dome size. You may
need a different dome
size for each ear.

Incorrect ear If you’re using double

dome type ear plug domes, try
replacing them with
the same size oval
shaped domes .

High volume Decrease the volume

settings.

24.
 Troubleshooting

After the Poor contact Reinsert the hearing

hearing between device into the charging
amplifier is hearing case.
connected device and
to the charging case
charging
Hearing Check to see if the
base, the
devices hearing device (left/right)
hearing
are in the is inserted in the correct
device
incorrect (left/right) charging base.
indicator is
charging base
not lit.
Charging Hearing Insert the amplifier
does not devices correctly and gently into
start not inserted the charging base.
correctly into If the white lights do not
the charging turn on while charging
base or to the (blinking or solid),
charger remove the hearing
devices from the
charging base and look
to ensure that the
golden pins (2 pins for
each device, 4 total) are
popped up and in
functioning order.
You may push the pins down a few times with
your fingers to pop the pins up to try and get it
to proper working order.
 Technical Information

5. Technical Information

Peak OSPL90(dB SPL) </= 110 +/- 3

OSPL90-HFA(dB SPL) 106 +/- 3
Peak Gain(dB) 28 +/- 5
Frequency Range(Hz) Not narrower than
200 - 5000
Harmonic distortion @500 Hz(%) ≤3%
Harmonic distortion @800 Hz(%) ≤3%
Harmonic distortion @1600 Hz(%) ≤3%
EQ Input NOISE(dB) </= 18
Latency (s) <15
Processing Digital

26.
 Safety Information

6. Safety Information

Warning: If you are younger than 18, do not use this.

You should go to a doctor,preferably an ear-nose-throat

doctor (an ENT), because your condition needs special-
ized care. Over the counter hearing aids are only for users
who are age 18 or older.

This OTC hearing aid is for users who are 18 and older.
People who are younger than 18 with hearing loss should
see a doctor, preferably an ENT, because they may need
medical testing and management. Hearing loss can
affect speech and learning, so professional fitting and
continuing care are also important.

Warning: When to See a Doctor.

If you have any of the problems listed below, please see a

doctor, preferably an ear-nose-throat doctor (an ENT)
Your ear has a birth defect or an unusual Shape. Your
ear was injured or deformed in an accident.
You saw fluid, pus, or blood coming out of the ear in
the past 6 months.
Your ear feels Painful or uncomfortable.
You have a lot of earwax, or you think something could
be in your ear.
27.
 Safety Information

You get really dizzy or have a feeling of spinning or

swaying (called Vertigo)
Your hearing changed suddenly in the past 6 months
Your hearing changes: it gets worse then gets better
again
You have worse hearing in one ear
You hear ringing or buzzing in only one ear.

Warning: This hearing aid should not cause pain when

inserting it.

Remove this device from your ear if it causes pain or

discomfort when inserting or placing it. To try again,
make sure to follow the instructions.If you feel pain or
discomfort again, contact the manufacturer. If your pain
or discomfort doesn’t go away, contact your hearing
healthcare professional.You can also report this to FDA as
an adverse event according to the instructions that
appear later.

Caution : This is not hearing protection.

You should remove this device if you experience overly

loud sounds, whether short or long-lasting.If you’re in a
loud place, you should use the right kind of hearing
protection instead of wearing this device. In general, If
you would use ear plugs in a loud place, you should
remove this device and use ear plugs.
28.
 Safety Information

Caution: the Sound output should not be uncomfortable

or painful.

You should turn down the volume or remove the device if

the sound output is uncomfortably loud or painful. If you
consistently need to turn the volume down, you may
need to further adjust your device.

Caution : You might need medical help if a piece gets

stuck in your ear.

If any part of your hearing aid, like the ear tip, gets stuck
in your ear, and you can’t easily remove it with your
fingers, get medical help as soon as you can. You should
not try to use tweezers or cotton swabs because they can
push the part farther into your ear, injuring your eardrum
or ear canal, possibly seriously.

Note : If you remain concerned, consult a professional.

If you try this device and continue to struggle with or

remain concerned about your hearing, you should
consult with a hearing healthcare professional.

Note : What you might expect when you start using a

hearing aid.

A hearing aid can benefit many people with hearing loss,

29.
 Safety Information

However, you should know it will not restore normal

hearing, and you may still have some difficulty hearing
over noise. Further, a hearing aid will not prevent or
improve a medical condition that causes hearing loss.

People who start using hearing aids sometimes need a

few weeks to get used to them.similarly, many people
find that training or counseling can help them get more
out of their devices

If you have hearing loss in both ears, you might get more
out of using hearing aids in both, especially in situations
that make you tired from listening - for example, noisy
environments.

30.
 Safety Information

7. Additional Safety Information

Warning
Keep small parts (hearing instrument,ear domes,
battery or other detachable parts) that can be
swallowed out of children’s reach. Dropping, immers-
ing in liquid, exposure to strong electromagnetic fields
or excessive heat will damage the hearing aids.
Remove devices prior to any type of X-ray, MRI or CT
Scan. If parts become stuck in the ear canal, seek
medical assistance - do not attempt to remove by
yourself.

Do not immerse the hearing aids in any liquid. Remove

the hearing amplifier before swimming or bathing.
After swimming or washing, wait for the ear to dry
before wearing the hearing amplifier.

The external surfaces of the hearing aids should be

kept clean, and ear wax in the ear domes should be
cleaned out daily. Routine maintenance to keep the
device clean is required. Ensure that the ear domes are
free of debris and moisture at all times.

The external surfaces of the hearing aids should be

kept clean, and ear wax in the ear domes should be
cleaned out daily. Routine maintenance to keep the
device clean is required. Ensure that the ear domes are
free of debris and moisture at all times.
31.
 Additional Safety Information

When you do not use hearing aids, please charge the

product regularly to avoid battery damage; the
recommended charging time internal of hearing
amplifiers is <= 28 days.
Do not use it at high volume for extended periods of
time - ear injury can result.
If you experience any pain or strong discomfort using
the devices, remove and consult a doctor.
Batteries should be properly recycled and not disposed
of in the trash.
Do not set volume levels too high. Listening with
high-output devices for extended periods at high
volume levels can cause further hearing damage.
Do not share your hearing aids with others. Using a
hearing aid configured for someone else may result in
hearing damage or injury.
Monitor for any unusual skin reaction. If you notice any
allergic reaction (itchiness, swelling, or rash), stop
wearing the hearing aids and consult a medical
specialist.
Do not touch the hearing aids to any type magnet or
magnetized object. Your hearing aids are delicate
electronic instruments and may be damaged by
contact with strong magnetic fields.
Do not attempt to open or repair the devices yourself.
Damage can result and will void the warranty
32.
 Additional Safety Information

Do not store your devices in hot/humid locations. You

should never leave your hearing aids in the car as
inside temperatures can reach dangerous levels which
could damage the devices.
Do not use the hearing aids together with a cell phone
earpiece directly - excessive noise and distortion may
result. Instead, use via bluetooth pairing with your cell
phone. Radio wave emissions from mobile phones can
cause noise in the hearing aids or result in reduced
volume.
Please contact the manufacturer/seller:
For assistance if needed, in setting up, using or
maintaining your devices or maintaining your devices
or to Report any unexpected operation or events.
If you try this device and continue to struggle with or
remain concerned about your hearing, you should
consult with a hearing healthcare professional.
A hearing aid will not restore normal hearing and may
not completely eliminate difficulty hearing over noise.
Further, a hearing aid will not prevent or improve
hearing over noise. Further, a hearing aid will not
prevent or improve a hearing impairment resulting
from a medical condition(s).
For many people, the use of a hearing aid may be more
satisfactory with training or counseling because the
device is only one part of hearing rehabilitation.

33.
 Additional Safety Information

Also, if you have hearing loss in both ears, use of

hearing aids for both ears (bilateral hearing aids) may
provide more benefit than just one hearing aid,
especially in demanding listening situations- for
example, noisy environments.
Hearing aids should be sent to the fitting center for the
maintenance and inspection on a regular basis to
ensure that the hearing aids are in good condition.
If you feel uncomfortable with your ears during use,
replace suitable earplugs or consult a physician.
Instructions for safe use and maintenance of
rechargeable batteries.
a. When charging the hearing aids , it should be
charged through a professionally equipped power
adapter or a computer USB port.
b. Hearing aids charging: first turn off the power of the
hearing aids, and then charge it. The first charge
should ensure sufficient charging time (not affected
by the indicator light), and a charging time of 10-12
hours should be provided.

c. If the hearing aids is not used for a long time, the

battery self - discharge will cause the battery to be
seriously insufficient. It should be charged, and the
charging time should reach 12 hours. Even if the
charging indicator shows that the charging is
complete, the charging should not be stopped
(provide at least 12 hours). 34.
 Limited Warranty

The hearing aids should not be used close to or

stacked with other equipment.
Except for the cables sold by the manufacturers of the
air conduction hearing aids as spare parts of internal
components, the use of accessories and the cables
other than those specified may result in an increase in
emission of air conduction hearing aids or a decrease
in immunity.

8. Limited Warranty

This limited warranty covers defects in material and

workmanship for a period of 6 months from the date of
purchase, which includes the hearing devices, and
charger case.

Any damage caused by improper handling and care,

exposure to elements or chemicals, or unauthorized
service will not be covered by the warranty. All other
damage claims are excluded. A warranty claim must be
submitted with the purchase receipt.

Contact your seller for details.

35.
 Contact Information

9. Contact Information

Contact us :

ampcom.llc@outlook.com

Distributor name Ampcom LLC,

& address 5201 Collin Mckinney Pkwy,
Mckinney, Tx- 75070.

Manufacturer name Hong yu kang technology

guangdong co., ltd.

36.