Professional Documents
Culture Documents
Gian Fulgoni
Executive Chairman and Co-Founder, comScore Inc
Discussion Topics
NASDAQ SCOR
Clients 1,900+ worldwide
Employees 1,000+
Headquarters Reston, VA
170+ countries under measurement;
Global Coverage
43 markets reported
Local Presence 32+ locations in 23 countries
Web Visiting
& Search
Online Behavior Online
& Offline Advertising
Buying Exposure PANEL CENSUS
Advertising
Transactions Effectiveness
U.S. Internet Population vs. Rest of the World Distribution of Worldwide Internet Audience
Middle
East -
Rest of the
World 34% Latin Africa,
America, 8.8%
9.0%
Asia
87% North Pacific,
America, 41.3%
U.S. 14.6%
66% Asia Pacific
Europe,
13% 26.4%
1996 2011
In 1996, 2/3 of world’s Internet population was in the US, yet today Asia Pacific is the largest region
with over 40% of online population.
Many emerging regions likely to bypass old modes, skipping dial-up to go straight to broadband,
making multimedia, video, and collaborative content immediately accessible.
Early adoption of mobile web in addition to PC web will likely be popular in many of these high-
growth areas.
© comScore, Inc. Proprietary. 5 Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
Asia Continues Significant Growth in Size of Internet Audience
© comScore, Inc. Proprietary. 6 Internet Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, Dec 2010 and Dec 2011
Shared-Access Environments Make up Significant Portion of Total
Population in Some Regions
105
47 43 52
32 25 29
11 12
42 47 45 52 46 53
© comScore, Inc. Proprietary. 8 Internet Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, Dec 2010 to Dec 2011
India Internet Users are Much Younger than Global Average
Worldwide 26 26 22 14 12
Asia Pacific 28 27 23 12 9
75%
India 33 41 17 6 3
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
© comScore, Inc. Proprietary. 9 Internet Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, Dec 2011
India’s Usage Relatively Low Compared to Some Other Countries
Web users in China and India are lighter users than Russians and
Brazilians
Expect usage rates to increase as home/work Internet penetration
increases and broadband becomes more readily available
Brazil 26.7
Indonesia 16.4
Mexico 21.1
China 14.1
India 13.0
© comScore, Inc. Proprietary. 10 Internet Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, Dec 2011
Young People Drive Internet Consumption in India Today, Suggesting
Future Overall Usage Will Rise Dramatically
10
8
6.1
6
4
2
2 0.87
0
© comScore, Inc. Proprietary. 11 Internet Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, Dec 2011
Social Networking Has Exploded Globally
916.8
users
444.9 82%
of the world’s
online population
1,400
+88%
Total Internet
1,200
1,000
+174%
Social
800 Networking
600
400
200
0
2007 2008 2009 2010 2011
35
Social Networking
30 Search/Navigation
Retail
25
Communications (Email/IM)
Other Content
Facebook’s global
55% penetration
1
in 7 minutes spent online
are spent on Facebook
Facebook 788MM
Facebook overtakes
overtakes StudiVZ in
Windows Germany
Live in
Portugal
Facebook
Facebook overtakes Hyves
overtakes Yahoo! in the Holland
Facebook Wretch in Taiwan
471.4
overtakes
Facebook
Orkut in India
overtakes
Windows Live
in Mexico
Facebook’s Ascent in Recent Years
Total Unique Visitors (MM)
@
linkedin reaches 1 in 8 online
users in India and 1 in 14
worldwide
@
Twitter reaches 1 in 12 online @
users in India and 1 in 10
users worldwide
-4% -3%
-8%
-22%
-32% -34%
-37% -36%
-42%
Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55+
Source: comScore Media Metrix, Worldwide, October 2011 vs. July 2010
© comScore, Inc. Proprietary. 19
…but also saw the highest
increase in engagement with
social networking.
34%
25%
21%
15% 12%
1%
-4% -3%
-8%
-22%
-32% -34%
-37% -36%
-42%
Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55+
Source: comScore Media Metrix, Worldwide, October 2011 vs. July 2010
© comScore, Inc. Proprietary. 20
Online Advertising: Lessons Learned
•There were 50% fewer clickers in 2009 (16%) than in July 2007 (32%)
• 8% of all Internet users account for 85% of all clicks
• Optimizing against clicks means ignoring 84 percent of Internet users
Clickers
Clickers
16%
32%
Non- Non-Cli
Clickers
68% cker84
%
Source: comScore, Inc. Custom Analysis, Total US Online Population, persons, July
© comScore, Inc. Proprietary. 23 2007 and March 2009 data periods
Global Click Rates on Individual Campaigns are Pitifully Low
*Click-through rates across static image, flash and rich media formats
Source: DoubleClick Benchmarks data representing a cross-section of countries, Jan to Dec, 2010
© comScore, Inc. Proprietary. 24
How comScore measures advertising ROI:
Link ad exposure to behavior
Website
Visiting &
Search
Video
Name
&
Address
Online
Transactions
Advertising
Exposure
2 Users
32%
Accurately counting reach with cookies is not possible, yet is currently the method
used in most ad servers and analytics systems
Average # of Average # of
Percent of Percent of
cookies per cookies per
Country computers computers
computer for computer for
deleting deleting
same campaign same web site
Australia 37% 5.7 28% 2.7
20.6% 15-24
22.4% 25-34
Female
60% 25.3% 35-44
Only 43% of females
exposed to the
campaign met the
17.3%
45-54 targeted age group
14.4% 55+
65% of
Exposures
27 Exposures
per Person!
16% 22%
13%
8%
5%
3% 3% 2% 2% 1%
1 2 3 4 5 6 7 8 9 10+
Exposures per Person
18 campaigns
2 billion impressions
400k sites
Allstate
69%
AVERAGE
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Ad Exposed
Friends Sponsored
of Fans Stories
Fans
*Source: Facebook
** Source: comScore
FANS Earned
Exposed Fans Impressions Reach Frequency GRP
Southwest 661K 2,457K 0.3% 3.7 1.1
Bing 1,070K 3,353K 0.5% 3.1 1.6
Starbucks 4,841K 13,664K 2.2% 2.8 6.3
FRIENDS Earned
Exposed Friends Impressions Reach Frequency GRP
Southwest 853K 1,460K 0.4% 1.7 0.7
Bing 2,035K 3,183K 0.9% 1.6 1.5
Starbucks 8,846K 18,073K 4.1% 2.0 8.4
Friends expand
Fans Reach by
© comScore, Inc. Proprietary. 41 133% to 186%
Fans and Friends of Fans exposed to earned brand impressions on Facebook
exhibit higher brand engagement, e.g. site visitation, than the average
Internet user
Friends
Friends
Friends
Baseline
Internet User
Gian Fulgoni
Executive Chairman and Co-Founder, comScore Inc.