Publications Accelerating Growth of Malaysias Digital Economy

Accelerating Growth of
Malaysia’s Digital Economy
MyDIGITAL Catalytic Projects

Programme Report
February 2023
MyDIGITAL Corporation | Strategic Change Management Office (SCMO)

Ministry of Economy
Private & Confidential
Table of Contents
Table of Contents Page Table of Contents Page
1 Executive Summary 3 8 Supplementary Information 38
8.1 Agriculture 39
○ Agriculture Pulse Check
2 About MyDIGITAL Catalytic Projects 6 ○ List of Issues From Private Sector
Catalytic
8.2 Healthcare 72
3 Agriculture 17 ○ Healthcare Sectoral Workshop
○ List of Issues Gathered From the
Healthcare Sectoral Workshop, by Issue
Category and Use Case
4 Healthcare 24
MyDIGITAL 8.3 Manufacturing
○ List of Issues From Private Sector
91
Catalytic Project Owners

5Catalytic
Manufacturing 29
8.4 Transportation & Logistics 96
6Projects
Transportation & Logistics 31 Catalytic Project Owners
Utilities 102
MyDIGITAL
8.5
○ Utilities (Water) Pulse Check
7 Utilities 34 ○ List of Issues From Private Sector
Catalytic
Catalytic Project Owners
8.6 Others 134
Projects Catalytic Project Owners
MyDIGITAL Catalytic Projects 2

1. Executive Summary
Executive Summary (1/2)
What is the purpose of MyDIGITAL Catalytic Project programme? What are the outcomes achieved?
The programme aims to attract digital investments from the private sectors,
develop the digital ecosystem and capitalize on Malaysia’s investment in
Data collection & industry insights
critical digital infrastructure.
The pulse check surveys and issues raised via EOI
provide valuable on-ground insights to the
What is MyDIGITAL Catalytic Project about? Government, which directly contribute to shaping
Catalytic Projects are private sector driven projects. The Government is policy and regulatory framework and building
to take on a proactive role of a facilitator to further enhance the enabling capabilities of the Ministry of Economy
ecosystem that will accelerate progress of the Catalytic Projects
How is the programme delivered? What are the facilitation

A programme delivery framework is established pathways? Direct on-the-ground feedback on issues of
comprising of four stages involving selection of
MyDIGITAL
Catalytic Projects and facilitation to
debottleneck issues
Awareness created through
various media coverage
readiness/ adoption/ scaling of technologies
Findings are shared with relevant Ministries/
Agencies/ organisations, to ensure increased
Catalytic
Source Onboard Facilitate Monitor Recognition to increase
visibility of the Catalytic
coordination within the public sector
Projects
To date, the programme has received a total of
Project
Bridging the project owners

MyDIGITAL
38 project from companies across the
sectors below, with a total of 104 issues
with other entities to
accelerate the progress
Channel for private sector to build
compiled. relationships with digital ecosystem players
Catalytic Solutioning and facilitation
of workshops to
This serves as foundation to foster stronger public-
private partnerships, increase collaboration, and
Projects
debottleneck issues and build trust among the digital ecosystem players
Transportation
Manufacturing Agriculture
& Logistics
Healthcare Utilities create solutions

Executive Summary (2/2)
Awareness & Recognition Engagements with project owners and Solutioning Workshops
stakeholders across the public and private sectors Providing platforms for dialogue and
Smart Nation Expo solutioning between the public and
(27-29 September 2022)
● >20,000 attendees from 54
>45 35 private sector
total entities engaged companies submitted
countries Healthcare
(over 32 companies, EOIs/proposals to
● Showcase of Catalytic 3 associations & 9 govt MyDIGITAL CP Workshop
Projects agencies)
Focus: virtual
● Sourcing of new projects healthcare services
As at 23 February 2023 (5 October 2022)
Media Coverage
Various media coverage about the programme and CPs Bridging
Connecting private sector to key government
entities to debottleneck issues Issue
MyDIGITAL Accelerator
Focus: Drone spraying
permits for agriculture
Catalytic Non-exclusive
(2 August 2022)
Projects
EOI & Surveys
Gaining insights through Expression of Interest (EOI) and Pulse Check surveys
Agrofood
Sectoral
MyDIGITAL
● Agriculture Pulse Check
Workshop
Focus: Financial
In partnership with Ministry of Agriculture and Food Security
Catalytic
assistance for 4IR
(December 2022 - January 2023) Technologies
Adoption in the
● Water Pulse Check
Projects
Agrofood Sector
In partnership with Malaysia Water Association (13 March 2023)
(November - December 2022)
2. About MyDIGITAL Catalytic Projects
MyDIGITAL Catalytic Projects (CP) aim to attract private sector investment
and MyDIGITAL plays proactive role as facilitator in the enabling ecosystem
Illustration of impact of Catalytic Projects

About the programme Guiding principles (CP) in catalysing more investments in
digital or technological adoption
Private sector- owned Catalytic
Aims 1 4
project
• Attract digital investments from • Final stages of • Spur other initiatives,
private sectors planning economic growth Impact/ Spillover effects of CPs
• Develop the digital ecosystem • Allocated investment • Potential to replicate Net
and capitalise on Malaysia’s Other investments
• Ready for & scale investments
investment in critical digital implementation • Use case to showcase
infrastructure regionally/ globally The CP also
brings spillover
2 Use of Digital Tech 5 Iconic benefit to other
Public-Private Partnerships
sectors, region,
• Innovation that brings • Visible and tangible to businesses.
• Catalytic Projects are private
business and growth the public
sector driven projects
• Use of emerging tech • Game-changer
• The Government is to take on a Re-investment
proactive role of a facilitator to
further enhance the enabling 6 Value creation The CP catalyses enable
similar businesses to
ecosystem particularly for policy • Productivity gains Target CPs enter the market with
and regulatory reforms
• Contribute to job creation reduced entry barrier and
Anchor increase expansion for
Facilitative and investment
3 knowledge sharing scale
Desired outcomes
7 Transparency
• Negate knowledge
• Drive MyDIGITAL aspirations capture, rent seeking • Open participation Time/

• Accelerate much needed Digital
Economy growth post Covid-19
• Leapfrog regional competitors
• Portal to share
lessons, best practice
• Reporting to track
progress
• No protection for 1st
Stage 1 Stage 2 Stage 3
Maturity
MyDIGITAL Catalytic Projects movers
7
MyDIGITAL CP targeted projects in 5 sectors and 4IR technologies that are
aligned to the National 4iR Policy and Malaysia Digital Economy Blueprint
1 5 sectors have been identified as the 2 Technology utilisation in the project must 3 The project is facing issues which
focus for MyDIGITAL Catalytic align to the technology focus of the affect its success, in one or more of
Projects: country, but not limited to: the following areas:
1. Policies and regulations

Manufacturing Artificial Intelligence
Agriculture Internet Of Things 2. Digital infrastructure
Transportation and Logistics Blockchain 3. Talent
MyDIGITALHealthcare services
Cloud Computing and Big Data
4. Digital adoption
Analytics
Catalytic Utilities
Advanced Materials and
Technologies
Projects
MyDIGITAL
● It is important that the eligible candidates are projects from private sector owned companies which are
○ Financially committed and approved
○ Utilise emerging technology, which are aligned to National 4IR Policy & Malaysia Digital Economy Blueprint
Catalytic
○ Have wider application and positive spillovers to the industry
○ Have the potential to replicate and scale
Projects
● MyDIGITAL Catalytic Project Programme is not a platform to solicit, apply or request for Government funding or awarding of contracts.

Benefits of MyDIGITAL Catalytic Projects
Benefits to the Government Benefits to the Companies
Direct engagement with the private sectors Direct support from the Government, to ease &
ensure successful project implementation
▪ Receive direct on-the-ground feedback from the
private sectors on issues and challenges ▪ Fast-track lane for industry players to contact
▪ Live environment to test new policy protocols various Ministries and Agencies including State
and frameworks Government as part of the facilitation process
▪ Enable to accelerate collaborations & initiatives
for faster adoption and growth Opportunity to voice key issues & feedback
directly to public sector
MyDIGITAL ▪ Provide direct on-the-ground feedback to the
Government
Catalytic
Public-Private Partnership to promote inclusivity &
▪ Opportunities for industry players in shaping the
policy & regulatory framework
growth
Projects
▪ Platform to actively shape the market and influence
Improved public sector visibility
MyDIGITAL
regional and global frameworks and best practices
▪ Use cases as references to replicate and scale,
▪ Gain visibility to MED4IRN, chaired by the Prime
Minister
accelerating Digital Economy growth ▪ Game-changer position for a specific sector and/or
Catalytic technology domain
Projects
Catalytic Projects Programme Delivery Framework
Programme Delivery Framework

Facilitation Pathways
Source Onboard Facilitate Monitor

Recognition - Provide official
recognition to increase awareness
and visibility of the Catalytic
Source for CP Acknowledge / Facilitate in resolving To track, update and Projects
candidates formalise project into issues within the scope report the progress of
Objectives
the Catalytic Projects of MyDIGITAL and role action items for each
Assess key issues and (CPs) of CPTF, via three types facilitation need
if interventions required Bridging - Support in connecting or
of pathways
bridging the project owners with
MyDIGITAL other entities such as ministries,
agencies and authorities that will
Catalytic
accelerate the progress
Projects
Updated sourcing
statistics
Clarified list of key
issues/asks and type of
facilitation action
Depending on the
pathways:
Status of action on PMO
Dashboard
Solutioning - Facilitation of
workshop that gathers various
1. Recognition
Outputs
MyDIGITAL
Submitted CP proposal parties and stakeholders to
2. Bridging Report to CPTF/ MED4IR
and issues debottleneck issues and create
List of confirmed CP 3. Solutioning
solutions
Catalytic
Projects
Catalytic Projects Task Force (CPTF) was established to oversee
the implementation of MyDIGITAL CP
▪ Comprised of representatives from the ▪ Act as the engagement lead to

Government & Private Sectors
Catalytic Projects the private sector champions
Task Force
▪ Facilitates discussions & implementation ▪ Facilitate cross-
of key enablers (policy/regulation, etc.), Ministries/Agencies
cutting across Ministries and Agencies engagements
▪ Debottleneck issues & challenges ▪ Track, monitor progress &
Secretariat
updates to MED4IRN
Examples of technology domains and sectors (non-exhaustive)

▪ Private sectors are invited to become
MyDIGITAL Project Champion for selected
industries and/or technology domain
Catalytic Kementerian
Pertanian dan
▪ Co-opted members Ministries will be
engaged based on Project
Projects
Keterjaminan
Makanan (MAFS)
▪ Leverage on existing resources &

ongoing initiatives (ex: MRANTI for
MyDIGITAL sandbox, MPC for Digital Productivity
Nexus and PEMUDAH)
Catalytic ▪ Provides a collaborative platform for

problem-solving discussions to
Projects debottleneck issues and challenges

Eligible candidates are sourced from private sector companies and
various stakeholders are engaged to debottleneck issues faced
Progress up-to-14 February Stakeholder engagements
A wide range of engagements were conducted with stakeholders
93 35 34 38
across the public and private sectors to:
● create awareness and inform on the CP programme
● identify potential synergies with stakeholders
entities submitted entities projects ● gain insights on the issues in each sector
● facilitate and debottleneck issues
invited EOI/proposals engaged
Projects by vertical:
85 companies 35 companies 30 companies ● 22 Agriculture
7 associations 4 associations ● 4 Manufacturing
1 govt agency ● 4 Transportation
& Logistics (T&L) Stakeholder meetings conducted
● 5 Utilities (public and private) to inform on
● 3 Others >80 the CP programme and/or facilitate
104 total issues compiled

CP issues
Total entities engaged including

>45 over 32 companies, 3 associations
and 9 govt agencies

12
The programme was promoted through various media coverage and
exhibition booth during Smart Nation Expo 2022
Promoting MyDIGITAL aspirations and increasing visibility of the

programme to industry players via Smart Nation Expo 2022
Over 500 companies and 23 countries Introduction of MyDIGITAL CP and its

participated in the expo. opportunities for private sector players
MyDIGITAL
Catalytic
Showcase of Catalytic Projects by
owners Recognition to 5 private sectors players
Projects that are onboard the MyDIGITAL

Catalytic Projects
MyDIGITAL
Catalytic
Projects
MyDIGITAL gained insights on digital trends across sectors and
identified issues raised by the private sector
Sectors Key trends in projects Project Owners Stakeholders engaged MyDIGITAL’s intervention
• Use of drone spraying in modern farming to • Issue Resolution Workshop on drone permit application process:
reduce cost by 30% and increase productivity Aerodyne identified 2 locations to pilot improved processes identified
and income by 20% by CAAM
• Advanced connectivity in plantation areas for • Aligned BTANI and MAFS on priority areas under the Agrofood sector
Agriculture IoT applications and real-time monitoring of to better understand digital adoption needs and funding criteria
operations • Worked with MCMC Pahang to understand barriers related to base
• Precision technologies for indoor vertical tower development process and land issue at state and local council,
farming as a test case for other agriculture issues
• Infrastructure planning for EVs to achieve
• Facilitated alignment of PLUS’s EV charging stations plan with
national target of 10,000 charging stations by
MGTC’s plan on national EV infrastructure development
2025
• PLUS is invited to EV Task Force to provide industry’s perspectives
• AI for number plate recognition and traffic
Transportation into EV policy and action plan development
count to strengthen enforcement
& Logistics • Recognition via exhibition opportunities under MyDIGITAL pavilion at
• Estimated leakage from toll violations in the
Smart Nation Expo 2022
last 10 years is RM300 mil.
• Use of 5G to enable AI, big data and cloud
computing for virtual care services • 25 entities participated in the Healthcare Service Sectoral Workshop
• Real-time data for cross-collaborations to gain insights on barriers in delivering virtual healthcare services
between specialists
National Institutes of
Health
Malaysian Medical
Council • 5 uses cases were identified, including virtual palliative care, remote
Healthcare patient monitoring, and virtual clinic, which reduce the need for travel
• 150% global growth of remote patient Private hospitals
Services and widen accessibility of patient care
monitoring in 2020
• Autonomous mobile robots for production • Facilitated the discussion on 5G capabilities in the northern region
transportation and security monitoring during CPTF meeting
• AI with computer vision for object detection • Bridged INTEL to DNB on the development of 5G capabilities in
Manufacturing surrounding northern region to enable use case of 5G
• Unmanned Aerial System Services for asset

inspection using drone, analytics and cloud • Increase clarity and awareness on drone permit-to-fly processes
solution application through focused outreach event
• Smart water management to increase • Bridge TNB with key agencies on matters related to gazetting TNB's
KEMENTERIAN
critical areas/assets as No Fly Zone to ensure safety of Critical

Utilities production capacity of water reserves. Some KOMUNIKASI DAN DIGITAL
states in Malaysia have alarming water National Information Infrastructure

reserves level below 15%
14
Summary of key issues based on the categories to understand the
adoption readiness
Issue categories raised by verticals Summary of key issues:
Issue Transportation
Agriculture Healthcare* Manufacturing Utilities Policies and regulations
category & Logistics
Policies and • Prescriptive and non-agile policies/

regulations regulations hinders the application of
technologies
Digital
adoption Digital adoption
Digital • Lack of funding / agile financing

infrastructure models to adopt technologies
• Fragmented data and insufficient

Talent stakeholder buy-in limits digital
adoption
● Lack of clarity on ● Need for clear policies ● Digital adoption among ● Lack of clarity on roles ● Long permit-to-fly
MyDIGITAL regulations and

guidelines for indoor
vertical farming and
and standards for
virtual healthcare
services and data
businesses are
dependent on their
suppliers’ extent of
and responsibilities of
relevant agencies in
the development of EV
process for drone
deployment during
emergency events
Digital infrastructure
• A need for high quality network
Catalytic
fragmented approval governance digital adoption and charging infrastructure ● Lack of clarity on data
coverage and advanced connectivity
process for drone ● Lack of system readiness ● Need for greater sharing and limits the use of advanced
spraying interoperability ● Lack of 5G capabilities awareness to utilise management policies technologies (e.g. IoT) across
Projects
Key ● Difficult to attract between public and to enable advanced advanced technologies in the water sector verticals
observation technical talents and private providers technology utilisation for road safety and ● Low digital adoption
and issues quality infrastructure ● Lengthy procurement ● Need to upskill and enforcement due to challenging
particularly in rural or Talent
MyDIGITAL
process to accelerate change mindset of business model and
remote areas technology adoption in operators and low water tariff • Digital mindset, exposure and
● Limited knowledge hospitals engineers to ensure training are common hindrances to
among farmers and sustainability of digital
Catalytic
digitalisation
high cost of adoption solutions
for small holders • Challenges in attracting and
hinders digitalisation retaining talents with specialised
Projects Legend: None 1-25% 26-50% 51-75% 75-100%

Percentage represents the number of issues raised for each category over the overall issues raised in each vertical
skills
* For Healthcare vertical, issues were raised via group discussion during Healthcare Services Sectoral Workshop
15
MyDIGITAL plays a coordinating role with government agencies, private
sectors and civil society organisations to drive the digital agenda
*Other councils and committee as platforms to raise and Steering Committee State national 4IR Policy
Policy resolve specific issues, e.g.
Majlis Ekonomi
chaired by Minister in the Prime and Digital Economy
development Digital dan 4IR
Minister’s Department Council
and planning National National National Negara (MED4IRN) (Economy) chaired by Minister in the
Economic Productivity Science Council Prime Minister’s Department
Action Council Council (Economy)
MyDIGITAL
PEMUDAH Industry4WRD
Corporation
Council
Cluster Leads
KKD MOSTI
MITI MOHR KPWKM KSN
Digital infrastructure Emerging
Economy Digital talent Society Government
& data technology
Implementing
MIDA (DIO) MDEC MRANTI
agencies* Attract digital Leads programmes related Accelerate research and
investments and to enabling digital innovative ideas related
enabling trade economy ecosystem to emerging technologies
MPC NACSA MAMPU
Ensure protection Facilitate modernisation

Drive productivity and
against cyber threats of the public service
competitiveness
*non-exhaustive
16
3. Agriculture
We’ve conducted Issue Solutioning Workshop for Aerodyne to
address challenges regarding drone operations in agriculture
1 1 22 3 2
Workshop conducted Pulse Check survey conducted EOIs/Proposals received Catalytic Projects Workshops in planning
Issue Solutioning Workshop for Aerodyne Solutioning session focused on the following issue
● Crop protection services need to respond to pest
Date: 2nd Aug 2022 Ease of process of permit or disease outbreak within a short window of
Entities participated in the workshop: application: Shorter approval time. Current process can take up to 120 days.
process for AWC for ● Looking to scale services to deploy 1000 drones
5 agriculture drone operation a day and current process and duration of
application is a blocker
organisations
9 During the workshop:
MyDIGITAL
The situation
participants 3 key opportunity areas have been identified
● Improve: Increase efficiency and capacity at every step of the application process
for applicants, reviewers and approvers
Catalytic
Key issues that were highlighted:
● Require shorter approval process on agriculture drone
●
●
Reduce: Simplify application process for non-sensitive scenarios
Remove: The application process by replacing it with unique identification model
Projects
●
operation (spraying) (currently 120 days)
Lengthy official approval process for minor
Post-workshop
MyDIGITAL
modifications of agriculture drones
● Aerodyne and CAAM had a further discussion to explore process improvement
● Multiple regulatory applications are required for crop under “Standard Scenario”, and potential improvement for Outbreak category
health monitoring / remote sensing flights ● Aerodyne has identified two test sites as test cases for the two different scenarios
Catalytic
● Need for clear & reliable support from agency for data
acquisition
Projects
18
The Agriculture’s Pulse Check survey has delivered valuable insights
on issues faced in the sector
1 1 22 3 2
Profile of respondents Key findings on private companies: Top 4IR emerging technologies
are currently utilising 4IR emerging
51* 39 61% technologies in their farming practices

currently being utilised:
find it challenging or very challenging to

Submissions organisations 57% utilise/adopt 4IR emerging technologies
Artificial Intelligence (AI)
Key findings on government agencies: Internet of Things (IoT)

33 6 agreed or are currently utilising 4IR emerging
Private companies Government agencies 67% technologies in their farming practices
of those who are not yet utilising show interest Cloud Computing & Big Data
*Note that submissions do not equal to number of entities 100% in adopting 4IR emerging technologies
Top 3 barriers of Funding emerged as the most prominent barrier and issue in organisations’ 4IR technology adoption journey
adoption/utilisation
Key barriers for organisations to adopt/utilise 4IR emerging technologies Area of key issue that organisations need help with
Private companies
1. Funding
2. Talent
3. Digital
adoption/awareness
Government agencies

1. Funding
2. Digital
adoption/awareness

3. Regulatory and policy
19
A total of 21 expression of interest and proposals received to-date
under Agriculture sector
1 1 22 3 2
Project Themes Description about projects Companies submitted No. companies
Modern/Urban Farming Agritech (i.e. IoT modules, nutrient control systems, smart ● Farmy ● Square Roots Urban 7
climate control) application in urban farms, indoor vertical ● MSD Innovation Farming
farms and greenhouses ● Murai Estates ● Integrasi Hijauan
● Babylon Vertical Farms ● Regaltech
Automation/IoT application in Digitalisation (e.g. automation, IoT application, precision ● Rompin 3

plantations tech, data analytics) of various aspects of plantation ● Tanah Makmur
operations ● Arinaa Kambyan
Satellite for yield prediction The use of satellite to predict paddy crop yield ● MKR Hartamas 1
MyDIGITAL
Drone technology and solution Acceleration of technology adoption and transformation of ● Aerodyne 2
agriculture with drone solutions and technologies ● Aonic
Catalytic
Technology in agrofood Digitalisation/Automation in the processing and trade of agri ● Mina Trading 3
production and trade products ● T-Robot
Projects ● Pewaris Bumi Hijau M
Technology application in Technology (e.g. satellite, drones, IoT, Robotics) ● Pemborong Sentosa 3
MyDIGITAL
farming practices application in cultivation and fertigation ●
●
Koperasi Emas Tawau Sabah Berhad
Kumpulan Pertanian Kelantan Berhad
Catalytic
Digital platforms for agrofood
businesses and trade
Digital platforms for the purpose of business matching or
cross-country trade services in the agri ecosystem
●
●
Singularity Aerotech Asia
Tahira Services
2
Projects
Carbon offset platform Voluntary carbon offset registry using bamboo planting ● Carbon Xchange 1
20
3 Catalytic Projects are identified under Agriculture sector
1 1 22 3 2
MyDIGITAL’s intervention to date

Aerodyne Group
• Issue Resolution Workshop on drone permit
application process: Aerodyne identified 2
Project Title: Agriculture Transformation Malaysia locations to pilot improved processes identified
by CAAM
Project brief: ● Aims to modernise and implement large scale technology adoption in Malaysia's agriculture sector. • Aligned Aerodyne with PEMUDAH on process
● Using latest farming system technologies, mechanisation and automation, the project aims to improvement for approval of minor modification
increase productivity and efficiencies, and produce better yield for agriculture drones
Rompin Integrated Pineapple Industries Sdn Bhd
MyDIGITAL
Project Title: Holistic Pineapple Plantation Enhancement (HOPE)
• Worked with MCMC Pahang to understand
barriers related to base tower development
process and land issue at state and local
Catalytic
Project brief: ●
●
Digitalisation of various aspects of MD2 pineapple plantation operations and data analysis
Application of digital technologies in the Collection, Processing, and Packaging Centre
council, as a test case for other agriculture
issues
Projects
Tanah Makmur Berhad
MyDIGITAL
Project Title: Plantation IOT for durian
• To raise issue related to digital infrastructure,
Project brief: ● Aims to cultivate large scale durian farming with full IoT scale in plantation with last-mile
Catalytic ●
connectivity to enable precision farming.
Technology application includes real time information on soil monitoring, soil water status, tree
and digital talent to respective Cluster
size and health including pest and disease that can be connected with the existing bandwidth
Projects infrastructure available in the plantation.
21
Agriculture Sectoral Workshop to be conducted in collaboration with MAFS
and BTANI focusing on financial assistance for agrofood growers
1 1 21 3 2
MyDIGITAL in collaboration Focus of Agriculture Sectoral Workshop Logistics

with MAFS and BTANI
Reimagine the financial assistance to accelerate Rekascape, Cyberjaya 13 Mar 2023 9.30 - 5.00 pm
4IR emerging technologies for Agrofood growers
Potential invitees Objectives of the workshop
● Govt, agencies and org related to ● acknowledge the current agrofood industry insights and prevalent issues in
digital adoption surrounding 4IR emerging technologies
providing, assessing and monitoring
of the fund/ financial assistance ● initiate open discussions to surface existing gaps/challenges in funding
● Agrofood growers accessibility faced by farm owners and tech providers
Agrofood
● Target no. of participants: 40-50 growers ● facilitate brainstorming on new approaches/ways to elevate the accessibility
of funding across the agrofood industry
Key questions Expected outcome
● Which gap or mismatch in our current financial assistance to Agrofood

farmers should we prioritise to solve? (to help them in the 4IR emerging ● Insights on the gaps in current financial programme in facilitating 4IR
technologies) emerging technology adoption for early adopters and practitioners in agrofood
growers
●
What are the considerations/interventions that will help to close the gaps?
● What does it take to ensure funding is accessible and available for the right ● Insights to derive opportunity areas for financial programme 4IR emerging
target audience and their needs? technology amongst early adopters and practitioners in agrofood growers

● What are other mode of financial support we can explore?
● Initial prioritised ideas to improve the financial programme 4IR emerging
technology amongst early adopters and practitioners in agrofood growers
22
Drone Safety and Regulatory Awareness Day
1 1 21 3 2
Background The MyDIGITAL Drone Safety & Regulatory Awareness Day is an initiative to:
From the various engagements made between MyDIGITAL, ● promote awareness and understanding of key drone regulatory,
various stakeholders and players in the drone for agriculture, policies and processes from the lens of safety and global best practices
there is a prevalent theme to provide a platform for drone
safety and regulatory awareness specifically for commercial ● facilitate dialogue sessions on the roles and responsibilities of key
context. authorities, regulatory and policy for drone operations
The MyDIGITAL Drone Safety & Regulatory Awareness Day is The expected outcome is to:
meant to highlight key regulations, policies and processes
related to drone activities - such as the permit application
● increase awareness and appreciation towards key regulations, policy
processes and no-fly zones through experience sharing and
and guidelines provided by authoritative bodies
dialogues with key process owners such as CAAM and JUPEM.
● forge stronger cooperation and appreciation between key players in the
Logistics drone industry and enforcement agencies through dialogue sessions
Potential audience:
Proposed date: (TBC) ● Regulation and Policy Owner
● Drone Service Providers and Users (Catalytic Project Owners)

Duration: 9.30 - 4.00 pm
Venue: Putrajaya
23
4. Healthcare
The Government and Cisco collaborate through Country Digital Acceleration
(CDA) programme to advance country’s digitalisation efforts
1 1 25 5 1
Collaborator identified Workshop conducted Entities engaged via Workshop Use cases Pulse Check survey conducted
Focus of Cisco’s CDA programme in Malaysia
What is Cisco’s Country Digital Acceleration (CDA) Programme?

A long-term strategic partnership with government, industry, and academia to build
inclusive communities through technology and innovation
Digital transformation in Digital transformation
What is the aim of the CDA programme? industry, focusing on in small and medium-
The CDA programme aims to build sustainable, secure, and inclusive communities transformation and sized businesses
powered by innovative technology solutions. innovation in the energy
and utilities sector
Examples of collaboration in the country
● Cisco Networking Academy has collaborated with 122 education institutions
across Malaysia
● MoU between Cisco and CSM to strengthen cybersecurity in Malaysia Digital transformation Digital transformation
in service provider in public sector
sector, focusing on 5G
● Aligned with Malaysia’s digital transformation agenda and the innovation
Malaysia Digital Economy Blueprint
● Focus of CDA’s programme in Malaysia is aligned to the sector
focus of MyDIGITAL Catalytic Projects
MyDIGITAL
●
Catalytic Projects
CISCO collaborated with MyDIGITAL to explore the implementation
of virtual healthcare services in Malaysia via the workshop

25
Healthcare Sectoral Workshop was conducted in collaboration with
Cisco to discuss potential use cases for virtual healthcare services
1 1 25 5 1
Healthcare Services Sectoral Workshop Ministries/Agencies Private companies
Hosted by: In collaboration with:
Ministry National Malaysian

CARECLINIC HTN DoctorOnCal
of Health Institutes Medical
S l
Date: 5th October of Health Council
Theme: Virtual Healthcare Services
● Inform participants on developments in virtual
Public hospitals Private hospitals
healthcare
● Identify a shortlist of potential use cases of virtual
● Hospital Bera
healthcare services, its potential barriers and ideas on
● Hospital K.Lumpur
way forward
● Hospital Sg. Buloh
● Hospital Rehabilitasi Cheras
● Hospital Rembau
● Hospital Tunku Azizah
Attendees ● Institut Kanser Negara
42 participants Teaching hospitals
from 25 entities

26
Workshop participants shared common barriers that need to be
addressed across the use cases
1 1 25 5 1
5 use cases identified in the workshop
1 Virtual palliative 2 Hospital-based virtual 3 Emergency Medical 4 Enhance interoperability 5 Remote Patient
care clinics (multidisciplinary Response of Electronic Medical Monitoring (RPM)
collaboration & digital assets) (patient-centered) Records (EMR)
Key challenges to address across use cases
Interoperability and Digital infrastructure Regulations and policy Adoption readiness and
data governance - sunsetting of legacy need to be future ready acceptance of doctors
system and processes and patients
● Interoperability of digital ○ Existing digital infra remains a ● Policy and regulations that ● Upskilling and reskilling for
systems between public and blocker in integrating new empowers - revisiting policies to adoption - to formalise key
private healthcare is key. technology to support virtual care make way for digital services in capabilities and curriculum for
Ensuring any new digital healthcare ie: digital and data driven healthcare
infrastructure is interoperable with ○ Greater support needed for services (e.g. data privacy, data
existing systems that private older public hospitals to ○ First visit must be physical input, data integrity)
healthcare providers have modernise healthcare legacy policy
invested in will enhance adoption systems - which would include ● Future-forward medical practices
by the healthcare ecosystem. automation/digitalisation of manual ○ Insurance policies - there’s a need for more support in
processes and ensuring systems the change management process to
● Importance of “industry interoperability with new data ○ Advertisement of virtual educate medical practitioners and
standards” for electronic medical formats ie: services healthcare workers on new

records data to move towards
accessibility across health facilities ○ Systems maintenance ○ Approval of remote
monitoring devices etc
practices that supports virtual care
development

○ Approval process
27
Additional feedback shared by workshop participants
1 1 25 5 1
The public and private stakeholders

comprise of practitioners, service providers, Majority indicated
policy makers have stated these priorities process/services
moving forward in their healthcare services: automation as their
organisation’s
current top priority.
Top 3 topics of interest
The top 2 barriers for

Policies on digital healthcare organisation to adopt
Smart Healthcare are
Scaling up new healthcare Digital Infrastructure
technologies and Talent.
Integration with hospital
information system
Majority indicated virtual

healthcare services as
MyDIGITAL Catalytic Projects their organisation’s
future focus in the next

3 years.
28
5. Manufacturing
1 Catalytic Project identified, from a total of 3 expression of interest
and proposals received under Manufacturing vertical
1 3
Catalytic Project EOIs/Proposals received
1 Catalytic Project identified under Manufacturing sector

Intel
• Facilitated the discussion on 5G capabilities in

Project Title: Smart Manufacturing + 5G the northern region during CPTF meeting
• Bridged INTEL to DNB on the development of 5G
Project brief: ● To implement AMR and 5G use case to support manufacturing processes. capabilities in northern region to enable use case
● The project will have 5G private wireless network implemented in the production floor, to be the of 5G
communication/transport for AMR at the edge to the cloud.
MyDIGITAL
A total of 3 expression of interest and proposals received to-date under Smart Manufacturing for MyDIGITAL Catalytic Projects
Catalytic
Themes of projects Description about the themes Companies submitted No. companies
Projects
Smart Manufacturing Implementation of 5G private wireless network in the production floor to be the
communication/transport for AMR at the edge of the cloud
Intel 1
MyDIGITAL
Car Assembly Plant Utilisation of high technologies to assemble luxury cars and expanding Malaysia’s Sime Darby Berhad 1
assembly capabilities as a critical growth driver in the country’s automotive sector
Catalytic
Gamified simulation Gamified simulation Robotics system to simplify training and fundamental upskilling Tech Up Sdn Bhd 1
robotics system of operators and Business decision makers
Projects
30
6. Transportation &
Logistics
2 Catalytic Projects identified under Transportation & Logistics
vertical
2 3
Catalytic Projects EOIs/Proposals received

Media coverage on MyDIGITAL CP
PLUS Malaysia Berhad related to transportation and Logistics
• Facilitated alignment of PLUS’s
EV charging stations plan with
Project Title: SMART Highway
MGTC’s plan on national EV
infrastructure development
Project brief: ● The project aims to provide a seamless mobility experience leveraging on
• PLUS is invited to EV Task Force
technology and digital payment
to provide industry’s perspectives
● Technology use includes Automated Number Plate Recognition (ANPR) for
into EV policy and action plan
traffic count, multiple payment channels to improve the Rakyat Toll Payment
development
experience. i.e., Bank Card (Credit & Debit), E-Wallet etc.
• Recognition via exhibition
MyDIGITAL
opportunities under MyDIGITAL
pavilion at Smart Nation Expo
2022
Catalytic
Celcom
Projects
Project Title: Unlocking Seamless Smart Mobility Experience for Malaysian
MyDIGITAL
Project brief: ● PLUS and CELCOM collaborate in the area of Research and Development
• Recognition via exhibition
opportunities under MyDIGITAL
pavilion at Smart Nation Expo
(R&D) and other key emerging technologies
Catalytic ● 4G and 5G powered fleet management solutions; AI and computer vision

detection of obstacles and portholes on highway; Smart Poles to enhance the
2022
security at Rest Service Area along PLUS highway.
Projects
32
A total of 3 expression of interest and proposals received as
candidates for MyDIGITAL Catalytic Projects
2 3
Catalytic Projects EOIs/Proposals received
Project Themes Description about theme Companies submitted No. companies
Smart Highway Providing a seamless mobility experience leveraging on technology and digital PLUS Malaysia Berhad 1
payment in highways
Smart Mobility Providing technology to improve road safety through 4G and 5G powered fleet Celcom 1
management solutions, Co-development and POCs of 5G applications to enhance
the security along PLUS highways
LiDAR based traffic Speeding up Malaysia 2030 vision and making it Vehicle to Everything (V2X) and Reka Inisiatif Sdn Bhd 1
MyDIGITAL
counting system and
city 3D environment
mapping
Vehicle to Infrastructure (V2I) seamless data connectivity via our advanced sensor
technology and solution
Catalytic
Projects
MyDIGITAL
Catalytic
Projects
33
7. Utilities
We collaborated with Malaysia Water Authorities (MWA) to gain
insights on issues faced by industry players in water industry
1 1 4
Pulse Check survey conducted Catalytic Project EOIs/proposals received
Pulse Check dissemination

Profile of respondents
at Asia Water 2022 in The top 3 4IR technologies Malaysian water industry players are
collaboration with: 54 86 focused on are: AI, IoT and Cloud Computing & Big Data
Organisation Submissions
42 12
Private Companies Government Agencies
Key issues highlighted by the respondents

Theme Private companies Government agencies
MyDIGITAL
Talent
● Need more expertise in this field
● Need to digitally upskill and reskill
employees
● Need for capacity building
● Need for support from management on
technology implementation
Catalytic
● Need support from senior management ● Mindset and behaviour change
● Lack of funding for costly technology ● Lack of fund allocation for technology
Projects
adoption adoption
Funding ● Need for financial assistance from ● Need to prioritise allocation for CAPEX
government
MyDIGITAL ● Technical knowledge of solutions and

access to technology providers
● Guidelines and Standard Operating
● Knowledge of solutions
● Challenges in understanding user needs
and requirements
Digital
Catalytic
Adoption Procedures (SOP)
● Scale of projects
● Silo, standalone project
Notes:
1. % out of 63 respondents (41 private companies and 22 government agencies)
● Lack of consistency in data updating 2. *Others include data, water treatment, chemicals and water pump usage
Projects
● Infrastructure accessibility 3. Current: What 4IR technology is your organisation currently utilising or building capacity in?
● Infrastructure in rural areas and data integrity
Digital 4. Future: What technologies/digital areas is your organisation focusing on in the near future (3-5
● Issue with database
Infrastructure years)?

1 Catalytic Project identified under Utilities vertical
1 1 4
1 Catalytic Project identified under Utilities sector

TNB
Project Title: Drone Security Fly Zone • Increase clarity and awareness on drone permit-
to-fly processes through focused outreach event
Project brief: ● Enhance current conventional manual method of surveillance/inspection works especially during • Bridge TNB with key agencies on matters related
emergency event to gazetting TNB's critical areas/assets as No Fly
● Leverage innovative technology of Unmanned Aerial System (UAS). UAS is end-to-end Zone to ensure safety of Critical National
solution for asset inspection services using drone, data processing, data analysis and Information Infrastructure
analytics, and cloud solution application for more safely and cost-efficient to TNB.
MyDIGITAL
Catalytic
Projects
MyDIGITAL
Catalytic
Projects
36
A total of 4 expression of interest and proposals received as
candidates for MyDIGITAL Catalytic Projects
1 1 4
Project Themes Description about theme Companies submitted No. companies
Drone application in Unmanned Aerial System Services for asset inspection using drone, analytics and TNB 1
electricity industry cloud solution application
Digital Infrastructure Transforming and replacing physical-related infostructure to digital infrastructure for NAHRIM 1
Adoption for Climate strengthening climate change resilience development and R&D&C&I.
Change
MyDIGITAL
Data Industri
Perkhidmatan Air
Negara (Spatial
Perancangan pembangunan infrastruktur air dan penyediaan peruntukkan yang tepat SPAN 1
Catalytic
Mapping Interactive)
Desk board for Installation of desk board management system Ranhill Water Services 1
Projects
Command Center
MyDIGITAL
Catalytic
Projects
37
8. Supplementary
Information
8.1
Agriculture:
● Pulse Check Survey
● List of Issues From
Private Sector Catalytic
Project Owners
Agriculture Pulse Check
About Agriculture Pulse Check
The Pulse Check is in collaboration with EPU & MAFI
The Agriculture Pulse Check is a part of MyDIGITAL’s initiative to gather information on the current
progress of 4IR emerging technologies applications amongst players in a particular sector. This
information will be helpful for MyDIGITAL to gather insights regarding adoption of emerging technologies 51*
for sectors, understand its challenges and barriers in adoption and implement it to their practices. Submissions
Objective Participation 39
Organisations
Purpose: Target audience:
To collate insights and data from farm owners,
practitioners & developers on the application and ● Tech/Digital farm owners, practitioner and 33 6
barriers to adopt 4IR emerging technologies developers Private companies Government agencies
Desired outcome: ● Highly interested farm owners, practitioner *Note that submissions do not equal to number of entities
and developers but currently not able to
● An overview of the farm owners, practitioners & adopt the technology
developers’ adoption status of 4IR emerging
technologies ● Leaders or key representative of commodity
groups/individual farms/industry bodies
● A view of projects/initiatives by farm owners,
practitioners & developers involving the 4IR
emerging technologies
● A consolidated view of prevalent barriers and Launch date: 10/12/2022
MyDIGITAL Catalytic Closing

Projects
issues to adopt/utilise emerging technologies
date: 6/1/2023

41
Areas of survey questions
4IR Emerging technologies 4IR Emerging technologies Respondents’

utilisation/adoption level and status barriers and issue profile and demographic
7 questions 3 questions 4 questions
1. Current utilisation (yes/or no) 1. Rank of experience in utilisation and/or 1. Name

2. Interest in adoption adoption 2. Company /organisation
3. Level of adoption (unaware, aware, 2. Rank of barriers in utilisation and/or 3. Role / designation
adopting, applying and transformation) adoption 4. Email
4. Areas of emerging technologies currently 3. Key issue to utilise/or develop capabilities
utilised
5. Current ongoing project
6. Funding allocation for capability building
7. Technology priorities in the near future
(3-5 years)

42
List of organisations that have responded to the pulse check
Government agencies Private companies
No Organisation No Organisation No Organisation

1 MADA 1 17 ZBM Agrotech
HMA Golden Enterprise
2 Jabatan Pertanian Malaysia 2 Promas Technology Sdn Bhd 18 Crab universe sdn bhd
3 Jabatan Pertanian WP Labuan
3 MKR Hartamas Sdn Bhd 19 SMaju Agro Venture
4 Pej Pertanian Daerah Jerantut
4 KP Enterprise 20 Singularity Aerotech Asia Sdn Bhd
5 FAMA
5 PEWARIS BUMI HIJAU M SDN BHD 21 Aerodyne Group
6 MARDI
6 FAUZI MAZUKI ENTERPRISE 22 Tanahmu Applikasi Sdn Bhd
7 Pengusaha kecil durian MK 23 Idealogic Technologies Sdn Bhd
8 D & S MAK ANNA ENTERPRISE 24 Arinaa Kambyan Bhd
9 PERTANIAN PERSENDIRIAN 25 Bhavani Foods (M) Sdn Bhd
10 Zabardas Enterprise 26 F & H Sdn Bhd
11 Pertanian bandar (Sani Nursery) 27 Farmy (Glyde Sdn Bhd)
12 TM One 28 Deriv
13 STANLY GILU ENTERPRICE 29 Kapitani Sdn Bhd
14 Sri Bulud Enterprise 30 T-Robot Sdn Bhd
MyDIGITAL Catalytic Projects 15 Idea Company Sdn Bhd
16 Skyscraper Airhydro Industries Sdn Bhd

31
32
Greenheart Farms Sdn Bhd
Babylon Vertical Farms

43
Pulse Check Results
Results on 4IR Emerging Technologies Utilisation/Adoption Level and
Status (1/3)
Question: Question:
Are you currently utilising 4IR emerging technologies such as drones, Internet of Things How would you rate your interest in adopting 4IR emerging technologies in your
(IoT), Artificial Intelligence (AI), blockchain, cloud storage and big data analysis, or robotics company/organisation? (n = 14)
in your farming practice? (n = 51) *Note that only those who responded ‘No’ in current utilisation would rate their interest in adoption
Findings:
A positive indication overall across government agencies and private companies on the current utilisation of 4IR emerging technologies. Even for companies/organisations who are not utilising at the
moment, majority have shown interest in adoption.

Govt agencies
● 67%of the govt agencies respondents reported that they are currently utilising 4IR emerging technologies in their farming practice, with the remaining 33% who are not - showing full interest to
adopt.

Private companies
● A fairly close comparison with govt agencies in utilisation of technologies, private companies responses however, varies in terms of their level of interest in adoption.
44
Pulse Check Results
Status (2/3)
Question:
Question:
Are you currently utilising 4IR emerging technologies such as drones, Internet of Things
What 4IR emerging technologies are your company/organisation currently utilising or
(IoT), Artificial Intelligence (AI), blockchain, cloud storage and big data analysis, or robotics
building capacity in? (n = 46)
in your farming practice? (n = 46) *Note that only those who responded ‘Yes’ in current utilisation and ‘Neutral and above’ would
*Note that only those who responded ‘Yes’ in current utilisation and ‘Neutral and above’ would rank
answer this question
their current level of adoption
Findings: Findings:
● Agriculture players are fairly spread across the adoption maturity scale, however a bigger ● Top 4IR emerging technologies (53%) currently being utilised by govt agencies are

majority of respondents (54% govt agencies, 78% private) are in the adoption, Artificial Intelligence (AI) and Cloud Computing & Data, whilst for private companies the
implementation and transformation phases which is a positive indicator for the sector. highest ranking (51%) is Internet of Things (IoT) which is indicative of the early phases
● Private companies ranked the highest in current implementation of the application (32%), of digital agriculture e.g. smart monitoring

while none of the 6 govt agencies are in the implementation phase. ● The least utilised technologies by both sides (23 - 27%) are Advanced Materials
● There are however 27% of the govt agencies who are in the organisation transformation and Technologies, as well as Robotics.
phase - namely MADA, FAMA, MARDI and Jabatan Pertanian Malaysia.
45
Pulse Check Results
Status (3/3)
Question:
If you are already developing or planning to develop your company/organisation's capability in 4IR emerging
technologies application, select a range of allocation that best describes your operation's commitment:
(n = 46)
*Note that only those who responded ‘Yes’ in current utilisation and ‘Neutral and above’ would answer this question
Findings:
● Budget allocation to developing emerging

technologies are diverse. On the low end, 60% of
govt agencies and 42% of private companies
have allocations below 300k.
● On the high end, 27% of govt agencies and 19%

of private companies have allocations above
RM3 mil.

46
Pulse Check Results
Results on 4IR Emerging Technologies Barriers and Issues (1/3)
Question (optional):
If the previous question is applicable to you, how would you describe your experience in
utilising or adopting 4IR emerging technologies?
(n = 40)
*Note that only those who responded ‘Yes’ in current utilisation and ‘Neutral and above’ would answer
this question
Findings:
● Majority (both govt agencies and private companies) have indicated that
their experience in utilising/adopting 4IR emerging technologies as
‘Neutral and above’.
○ Neutral (33%) - govt agencies
○ Challenging (32%) - private companies
● Private companies who indicated it as ‘Challenging’ are currently in the
adoption, implementation and org transformation phases - similar to govt
agencies highest rank of the experience being ‘Neutral’.

47
Pulse Check Results
Question:
What are the barriers for your company/organisation to adopt/utilise 4IR emerging technologies? (n = 46)
Findings:
● Majority of the private companies and govt agencies listed

funding as the top barrier in 4IR emerging technologies
adoption with almost equal percentage.
● Both categories are aligned that farm scale is hardly a barrier in

adoption compared to the other areas.
Private
● Private companies - After funding, Talent (44%) is the second

prevalent barrier followed by Digital Adoption/Awareness
(36.2%)
Government
● Govt agencies - Digital adoption/awareness (47%) is voted as

the second most prevalent barrier in 4IR emerging technologies
adoption, followed by Regulatory and Policy (26.8%)

48
Pulse Check Results
Question:
In your journey to develop the capabilities or utilise 4IR emerging technologies, describe one key issue you are
struggling with:
(n = 46)
Findings:
Government agencies
● Top key issue highlighted by both sides is Funding (40%)
● Digital infrastructure is the second most highlighted key issue
with a distribution of (20%) govt agencies and (13%) private
companies.
● Surprisingly, no indication of issue related to Talent from the
govt agencies
● Additional issue highlighted = expertise/knowledge
Private companies
● Similar to Govt agencies - majority stated Funding as the most
help needed for Agrofood (42%)
● Second most prevalent issue from the private companies are
Regulatory and policy (13%), as well as Digital infrastructure
(13%) with examples such as high tax, cost of spare parts,
capital and internet network infrastructure
MyDIGITAL Catalytic Projects ● Other highlighted key issue = development site location

49
Pulse Check Results
Results on 4IR Emerging Technologies Focus Areas in the Future
Question:
What other technologies or digital areas are your company/organisation focusing on in the near future (3-5
years)? (n = 46)
Findings:
Government agencies focus of emerging technologies for the

next 3-5 years are:
● Internet of Things (IoT) (67%)

● Artificial intelligence (AI) (53%)
● Cloud Computing & Big Data, Advanced Materials and
Robotics (47%)
Private companies
● Stated they are going to focus on:
○ Artificial Intelligence (AI) (61%)
○ Cloud computing & Big Data (58%)
○ Blockchain (56%)
There are complimenting focus on the technologies between

the private and public - however, there are significant
difference in priorities for advance materials between both
categories. This could be reflective of the advance digital
maturity and R&D scale that is needed for advanced materials
development.
50
Pulse Check Results
The Pulse Check allows for organisations to identify their phases of
technology application
Government agencies categorising their organisations as

adopting, implementing or undergoing transformation:
Adoption
Jabatan Pertanian Malaysia
Implementation
N/A
Transformation
1. MADA
2. FAMA
3. MARDI
4. Jabatan Pertanian Malaysia
Private companies categorising their organisations under adopting, implementing or undergoing transformation:
Adoption Implementation Transformation

1. Promas Technology Sdn Bhd 1. HMA Golden Enterprise 1. MKR Hartamas Sdn Bhd
2. KP Enterprise 2. Idea Company Sdn Bhd 2. Pewaris Bumi Hijau M Sdn Bhd
3. TM One 3. Tanahmu Aplikasi 3. Singularity Aerotech Asia Sdn Bhd
4. Skyscraper Airhydro Industries Sdn
4. Idealogic Technologies Sdn Bhd 4. Aerodyne Group
Bhd
5. SMaju Agro Venture 5. F&H Sdn Bhd 5. Arinaa Kambyan Bhd
6. Tanahmu Applikasi Sdn Bhd 6. Farmy (Glyde Sdn Bhd) 6. Bhavani Foods (M) Sdn Bhd
MyDIGITAL Catalytic Projects 7. Singularity Aerotech Asia

8. Kapitani Sdn Bhd
9. T-Robot Sdn Bhd
MyDIGITAL Catalytic Projects 10. Greenheart Farms Sdn Bhd
51
Pulse Check Results
The Pulse Check also identified several projects/initiatives in which
organisations are utilising 4IR emerging technologies
Question:
What are some projects or initiatives utilising any of the 4IR emerging technologies that your
company/organisation is currently working on? (n = 46)
*Note that only those who responded ‘Yes’ in current utilisation and ‘Neutral and above’ would answer
this question
No. Government agencies No. Private companies
1 The use of the cloud computing for the storage of farmer’s data information 1 GPS Tracking System to track ATV Movement and identify areas where
employees have completed their daily tasks
2 The use of timer on fertigation / fertigation lot
2 IOT for Urban crops (Irrigation & Fertigation), pest and diseases, crop
protection and cooling
3 Farm Technology Towards IR 4.0
3 Digipoultry - Smart Poultry Monitoring System
4 Site-specific nutrient management (SSNM)
4 Optical Sorter
5 Under RMK-12:
- Geospatial Data Development as a farming aid tool 5 Drone application for plant control management
- Upgrading existing fertigation system to Smart fertigation (IoT)
- Upgrading main communication network & farm structure/infra facilities 6 Smart Technology System at Ladang Bohor, Kedah
8 out of 15 indicated N/A at the moment. 7 out of 31 indicated N/A at the moment.

52
Pulse Check Results
Conclusion on findings
Issues validation
● From the various modality of questions in the Pulse Check - funding consistently showed up as the most relevant issue or key
barrier for the farmers and farm technology providers
○ 48% - Govt agencies
○ 45.3% - Private companies
● The next most prevalent issue or key barrier is in the area of digital adoption/awareness of the 4IR Emerging technologies
○ 47.3% - Govt agencies
○ 36.2% - Private companies
● These issues are aligned with the data received from MyDIGITAL’s EOI prior to the Pulse Check launch
Input in shaping the scope of Agriculture Sectoral Workshop
● Agriculture Sectoral workshop to focus on the financial assistance to accelerate 4IR emerging technologies for Agrofood
growers
● Workshop tracks to discuss key issues/barriers, with key focus to ensure
○ Effective financial assistance for 4IR powered farming practices

MyDIGITAL Catalytic
○ Enabling community driven digitalProjects
adoption/awareness

53
Agriculture -
List of Issues From Private Sector Catalytic
Project Owners
Alignment of use cases from MyDIGITAL CP to relevant MDEB and
4IR Policy initiatives
The National 4IR Policy & Malaysia Digital Economy Blueprint have initiatives that are found to be relevant to
use cases gathered from MyDIGITAL CP
Relevant MDEB/4IR initiatives Examples of use cases from MyDIGITAL CP

under Agriculture (companies)
4IR PS A2 / DEB S A2
Create more local digital platforms to “Blockchain-powered business matching platform to
enable access to "Farm to Table" digital connect buyers and growers via a digital platform”
marketplace (Cluster Economy) (e.g. Singularity Aerotech Asia)
4IR PS A3
“Good IT infrastructure/facilities as well as access to
Invest in basic infrastructure in rural areas
quality internet and connection for phone calls are
to enable the adoption of 4IR technologies
needed to adopt precision farming technologies”
(Cluster Digital Infra and Data)
MyDIGITAL (e.g. Rompin; Integrasi Hijauan)
4IR PT3 S9 I19

Catalytic Adopt agile regulatory approach to meet
the needs of the digital economy
“Regulatory legislative framework related to smart
urban farms and indoor vertical farms in commercial
buildings is currently restrictive”
Projects
businesses (Cluster Emerging Tech)
(e.g. MSD Innovation)
MyDIGITAL 4IR PT1 S1 I1

Establish industry-led, sectoral-based 4IR-
“There is a need for youth to gain early exposure to
smarttech farming, as well as training to enhance
skills development centres digital skills of existing talents”
Catalytic (Cluster Digital Talent)
(e.g. Rompin; Square Roots)
Note: This list is non-exhaustive

Projects
55
Overview of issues
Common themes of issues raised by companies under the Agriculture vertical
MyDIGITAL CP has Issue All issues** Themes of issues raised via Expression of Interest (EOI)
received a total of category (number of companies)
● Lack of clarity on regulations and guidelines for emerging tech-driven activities
22 Policies and
regulations
11
(raised by 8 companies)
●
(e.g. indoor vertical farming, blockchain-powered digital platform to connect
buyers & growers)
Fragmented approval process for drone spraying
EOIs/ Proposals ● Financing challenges for technology adoption (e.g. precision fertigation
11 systems, smarttech farming)
Digital adoption
(raised by 11 companies) ● Limited knowledge/exposure among growers
● High cost of adoption for small holders
submitted by
Digital 14 ● No access to quality internet and 4G cellular data due to geographical area
MyDIGITAL 22 infrastructure (raised by 13 companies) ● Need for good IT infrastructure
● Difficult to attract and retain talents particularly in rural or remote areas

Catalytic
entities Talent
16
● Need for talents with specialised digital skills or support to enhance skills of
existing talent (e.g. drone pilots, IoT specialist, technical skills for digitisation of
processes)
Projects 11
●
●
Challenges in market penetration
Funds required for non-digital purposes (i.e. expansion, equipment and
Others
MyDIGITAL
(raised by 7 companies) CAPEX)
● Need for regulatory body for the durian industry
Catalytic Total: 63
Projects
Note: **This is the total number of issues in MyDIGITAL CP issue log. The numbers above and in the following pages are latest as of 17/02/2023.
56
List of issues raised by companies under the Agriculture sector
Policies & Regulations (1/3)
Project Owner Project Title Issue Description
Aerodyne Agriculture Transformation Need for a long term financing for modern farmers using Highland Valley Copper (HVC) systems.
Group Malaysia
Aerodyne Agriculture Transformation Need to improve ease of process of permit application:

Group Malaysia - Long approval process for AWC for agriculture drone operation
Aerodyne Agriculture Transformation Need to increase lease period on TKPM land which is under MAFI’s purview and require facilitation to use large area of land for
Group Malaysia modern farming
Aonic Accelerating Adoption of Current government agencies does not specifically support locally manufactured products, where performance is same as imported
Agriculture Drones brands while at a lower price point. Also, flexible payment plans, where now even with 50% subsidies, farmers still need to pay the
remainder 50% upfront which can be hefty. Our current AonicFlex program allows farmers to only pay 20% upfront, and remainder
MyDIGITAL
over 12 to 24 months. If couple with existing subsidies programs, this would bring down the upfront cost even further.
Carbon Bamboo Community Food Land use change adoption are still unclear at the land office to migrate into the biosecure and biosafe environment. This is
Catalytic
Xchange
(Sarawak) Sdn
Forest considering that close house animal farming and processing are required to be carried out on livestock land.
Bhd
Projects
Mina Trading Penanaman ubi kayu dan Waste management for unwanted tapioca and banana skins are quite problematic as these things can bring bad odour if left without
pisang saba skala yang care. However, bigger production means bigger waste and the current lot for our waste management isn't enough to contain daily
MyDIGITAL besar 1 tan setiap hari waste.
Catalytic
Projects
MyDIGITAL Catalytic Projects || Draft 57
MSD Smart Urban Farming Complex and restrictive regulatory legislative framework related to building use for smart urban farms -
Innovation
Sdn Bhd One of MSD’s collaborators in rolling out 2 of the 6 Smart Urban Farms is MBSJ. Initially, MBSJ did not have a licensing category for
parties who conduct smart farming in buildings such as shophouses. MSD trusts that this is the case with many other municipal and
City councils as well. Therefore, the company’s earlier licence to operate was issued by MBSJ under the category “Galeri Pertanian”
as MBSJ did not have a specific category for smart urban farms done in buildings. Therefore, by MBSJ agreeing to collaborate with
MSD under the NTIS initiative, MBSJ are able to study the implications and consider creating a new licence category for smart
farming done indoors.
For indoor farming in urban areas, MSD seek assistance from NTIS to convince Municipal Councils to create new specific categories
for licensing for smart indoor farming in buildings and/or commercial shophouses. At the moment there is no such category which
hinders the progress of smart farming in urban premises.
MyDIGITAL
MSD
Innovation
Smart Urban Farming Issues in managing electricity consumption -
Sdn Bhd Based on the NTIS experience, with regard to the the operational costs the highest expenditure would be the energy costs (i.e.
Catalytic electricity) followed by space rental.Throughout the NTIS period, MSD has made the effort to initiate discussion with TNB in relation to
the costs of electricity for urban farming projects particularly in places such as shophouses, instead of traditional agricultural practice
(i.e. agri on land).
Projects The initial discussions with TNB has been promising and MSD has been requested to write in officially to encapsulate their request for
consideration. In a nutshell, there is a possibility for agricultural activities in an urban setting, specifically in buildings and enclosed
MyDIGITAL premises to be accorded with agricultural rates similar to that enjoyed by traditional farmers who are planting on land.
MSD’s experience in the NTIS has also shown that the NFT Indoor SUF solution can be deployed in vacant buildings and unutilised
Catalytic indoor spaces. With the amount of unutilised space available in an urban setting, the cost of renting or conducting SUF activities
thereon would be rather affordable, thus, further lowering operational costs.
Projects
Pewaris Bumi Digital in Agriculture/ IoT Requires location and building, as well as certification from relevant agencies.
Hijau M Sdn
Bhd
Singularity Blockchain-powered Strong policy to regulate sales and purchase of perishable goods, shariah-compliance in future buying. Singularity has clarified that
Aerotech Asia Business Matching this is for the purpose of managing compliance risk, with regards to using blockchain-based smart contract.
Platform for Agrifood
Trading with Integration to
Digital Farm Management
System
T-Robot Sdn Smart Farming Policies and regulations related to smart farming are not clear
Bhd
MyDIGITAL
Catalytic
Projects
MyDIGITAL
Catalytic
Projects
Digital Adoption (1/3)
Aonic Accelerating Adoption of It is a challenge to reach out to local grassroots markets in the agriculture community. More training, seminars, workshops need to be
Agriculture Drones conducted constantly.
Babylon Microgreens Solutions Lack of digital adoption in indoor vertical operations.

Vertical Farms
Integrasi Accelerating Adoption of Farmers are interested to adopt precision technology but face financing challenges and prohibitive costs of precision fertigation
Hijauan Sdn. Precision Technology in systems. Farmers also need better exposure and training on adopting new technologies and better farming practices to improve
Bhd. Agriculture overall productivity, while taking appropriate measure to mitigate common risks.
Kumpulan Cadangan Mini Jualan & Awareness on digital adoption in farming community is still low, especially in the East Coast. No use cases (i.e. credible special
Pertanian Pameran Mekanisasi projects) as reference for farmers in order to build their confidence in benefits of digital adoption, including reduced cost, operations
Kelantan Automasi Dan Teknologi IR efficiency, and increased yield.
MyDIGITAL
Berhad 4.0 Pertanian Negeri
Kelantan
Catalytic
Mina Trading Penanaman ubi kayu dan
pisang saba skala yang
No solution for how to settle the main problem - we couldn’t cater up with the current demand as production capacity is at its limit. The
harsh location paired up with less workforce available to execute certain task makes it hard to increase our capacity. 20 tonnes is max
besar 1 tan setiap hari limit which mean it could barely make it on average as human factor and some external factor as mentioned above proves that there’s
Projects a need for some autonomous upgrade to improve our capacity.
MyDIGITAL
Catalytic
Projects
MSD Smart Urban Farming Lack of local technological capabilities to achieve economy of scales
Innovation
Sdn Bhd Based on MSD’s NTIS experience, the company has found that costs can be saved if they deal and purchase directly from LED
growlight manufacturers, with China being the destination of choice for many due to cheaper costs. With scale, the price of the LED
growlights can be negotiated down to approximately RM40.00 per 1.2 meter lighting unit or lower.
There is also an opportunity to develop local capacity to produce LED growlights with the hope of further driving the costs down.
However, for that to successfully happen, there will need to be a certain level of domestic demand and also export demand.
Similarly, the planting trays are also manufactured in China and prices can be lowered if purchases are made in bulk. Currently, this is
the most practical option available but there is also an opportunity for these trays to be produced locally, the main question being the
existence of sufficient demand.
The costs for the IoT sensors, components and automated controllers are going down by the day. This means that the overall costs
MyDIGITAL for the SUF technology will also be relatively cheaper. Further to that, in parallel to MSD’s work in the NTIS project, MSD Innovation
has produced their own prototype for IoT sensors and also automated controllers for smart farming.
Catalytic
Pewaris Bumi
Hijau M Sdn
Digital In Agriculture/ Iot Digital transformation of infrastructure requires high costs
Bhd
Projects
Regaltech (M) Vegetable farm and Issues related to R&D funding for digital adoption
Sdn Bhd plantation data analysis &
MyDIGITAL Artificial Intelligence
Catalytic
Projects
Singularity Blockchain-powered Low adoption of technology within the farming community, and there’s a need for outreach programs to farmers & buyers
Aerotech Asia Business Matching
System
Square Roots Smarttech Indoor Farming Investment in Smarttech farming comes with certain high initial cost, and governmental support is critical to help farmers in early
Urban adoption and success.
Farming Sdn
Bhd
T-Robot Sdn Smart Farming There are issues with the environment for digital adoption
MyDIGITAL
Bhd
Catalytic
Projects
MyDIGITAL
Catalytic
Projects
Digital Infrastructure (1/3)
Arinaa Manusia intelligent Digital Support from Government to roll out digital infrastructure is slow
Kambyan Bhd Agricultural Systems
Babylon Microgreens Solutions Lack of investment in infrastructure

Vertical Farms
Carbon Bamboo Community Food Unstable internet in many parts of Sarawak.

Xchange Forest
(Sarawak) Sdn
Bhd
Farmy Sdn Urban and High Tech There lacks a b2c platform that allows Farmy to easily market their products
MyDIGITAL
Bhd Farming
Integrasi Accelerating Adoption of Farmers, especially those in rural areas, may face connectivity limitations. This affects their ability to leverage precision farming
Catalytic
Hijauan Sdn. Precision Technology in technologies, which require access to the cloud.
Bhd. Agriculture
Projects
Koperasi Fertigation Lada Bara Digital infrastructure issues in field in Tawau, Sabah
Emas Tawau
Sabah Berhad
MyDIGITAL
Kumpulan
Pertanian
Cadangan Mini Jualan &
Pameran Mekanisasi
Digital infrastructure needs to be improved in line with the country’s achievements towards becoming a Digital Nation. Next
generation infrastructure is important in the agriculture sector as existing farming areas are in less strategic locations with lack of
Catalytic
Kelantan Automasi Dan Teknologi IR infrastructure. New infrastructure in these locations will ensure that agricultural returns can achieve an optimum level in available
Berhad 4.0 Pertanian Negeri spaces.
Kelantan
Projects
Murai Estates Integrated Greenhouse Poor internet connection. Lack of supporting infrastructure with no immediate plans to develop this by the service provider and
Sdn Bhd Management regulatory state authority.
Pemborong Penanaman jagung manis Lack of electricity on the land that is being cultivated/operated on.
Sentosa dan labu madu
Pewaris Bumi Digital in Agriculture/ IoT Requires location and capital to manufacture IoT products
Hijau M Sdn
Bhd
Regaltech (M) Vegetable farm and Digital infrastructure limitation due to farm scale & funding
MyDIGITAL
Artificial Intelligence
Rompin Holistic Plantation Long approval time considering that the land owner (where the base tower needs to be built) is MPIB. There's a need for temporary
Catalytic
Integrated Enhancement (HOPE) solution to improve digital connectivity. Currently, the overall approval and development of base tower require 3 months to obtain
Pineapple approval, 1 month for the construction of the tower, followed by 9 months for telco to set up the network.
Industries Sdn
Projects
Bhd
Rompin Holistic Plantation No access to good 4G cellular data connection and connection for phone calls. Rompin's office and factory are situated in a blind
MyDIGITAL
Integrated Enhancement (HOPE) spot between several hills that block the cell tower signal. Poor digital connectivity causes a huge hurdle for daily operation as well as
Pineapple for Rompin's research and development efforts. Rompin's farm is located at KM31, Jalan Muadzam Shah, Kampung Tanam, Kuala
Industries Sdn Rompin, Pahang.
Catalytic
Bhd
Projects
Tanah Plantation IOT for durian Need for good IT infrastructure to modernise durian industry, and the plantation needs to adopt precision farming. IT infrastructure
Makmur issues as follows:
Berhad - Last mile connectivity issue yet to be resolved.
a. Telco’s will not be interested investing in any base/cellular tower capex for plantation due to risk averse business
case.
b. Timeframe issue
i. To set up a base tower will take approx. 2-3 months;
ii. In addition, the number of forms to be submitted for the approval of a base tower is on average 20-30 forms and
differs state-by-state. Approvals are required from the Fire and Rescue Department of Malaysia (Bomba), Civil Aviation
Authority of Malaysia (CAAM), Tenaga Nasional Berhad (TNB), MCMC and others.
iii. The simplification of approval by either local/state/federal Government and MCMC would do wonders to expedite
the setting up of base towers nationwide
MyDIGITAL - LPWAN infrastructure (ie. SigFox, LoRA, etc) works but is still expensive even to large plantation players.
Catalytic
Projects
MyDIGITAL
Catalytic
Projects
Talent (1/3)
Aerodyne Agriculture Transformation Lack of resources (number of headcount) to manage the approval/oversee drone industry
Group Malaysia
Aerodyne Agriculture Transformation Need for talent - Agronomist, IoT Specialist, Mechatronics specialist, Data analyst, Machine learning & deep learning specialist
Group Malaysia
Arinaa Manusia intelligent Digital The company has to create the talent at their own cost. Each person costs 48,000 ringgit. For a small company like Arinaa Kambyan,
Kambyan Bhd Agricultural Systems it is a huge drain on their capital.
Babylon Microgreens Solutions Lack of talent invested

Vertical Farms
MyDIGITAL
Carbon Bamboo Community Food Lack of in situ vendors to work in rural areas of Sarawak.
Xchange Forest
(Sarawak) Sdn
Catalytic
Bhd
Integrasi Accelerating Adoption of Farmers need more hands-on assistance on how to leverage precision technologies as well as to incorporate best practices and
Projects
Hijauan Sdn. Precision Technology in improve overall productivity.
Bhd. Agriculture
MyDIGITAL
Kumpulan Cadangan Mini Jualan & The root cause of issues related to youth in the agriculture sector is that there is a need for youth to gain early exposure (from
Pertanian Pameran Mekanisasi kindergarten to school). Instilling the importance of agriculture and cultivating relevant skills through the use of experimental farming
Kelantan Automasi Dan Teknologi IR will help to build a talent pipeline for the future.
Catalytic
Berhad 4.0 Pertanian Negeri
Kelantan
Projects
Talent (2/3)
Mina Trading Penanaman ubi kayu dan Producing bigger capacity requires specialist to handle certain task. Finding the right people for the right task is hard, and the
pisang saba skala yang company has been struggling to train new people as they could barely manage to give out training. People often resign few days after
besar 1 tan setiap hari taking part in the company as it is challenging for new hire to catch up with the process without proper training before hand.
MKR Satellite as Catalyst For Not a lot of people in the Agriculture department in Malaysia is tech savvy. It would take time to develop talent
Hartamas Sdn Paddy Yield Prediction
Bhd
Murai Estates Integrated Greenhouse Murai Estates’ team of farmhands are experienced in traditional farming practices, and need to be trained for digital adoption.
Sdn Bhd Management
Regaltech (M) Vegetable farm and The company faces talent issues
MyDIGITAL
Artificial Intelligence
Catalytic
Rompin Holistic Plantation Hard to attract and retain talent in Rompine.
Integrated Enhancement (HOPE) There is an issue of technical talent in Rompine migrating to other country due to better opportunity. Location also plays a factor in
Pineapple attracting talent to relocate to Rompine or work in the area
Projects
Industries Sdn
Bhd
MyDIGITAL
Rompin Holistic Plantation Need support in training to enhance digital skills of existing talents in Rompin. It is a challenge to find suitable trainers and training
Integrated Enhancement (HOPE) programmes that meet the need of pineapple plantation operations. This includes technical skills in application of technologies and
Pineapple digitization of process. Rompin is lacking drone pilots in the company and looking for drone technology companies to support the
Catalytic
Industries Sdn operations in Rompin
Bhd
Projects
Talent (3/3)
Singularity Blockchain-powered Challenge in attracting talents to run agriculture projects

Aerotech Asia Business Matching
System
Square Roots Smarttech Indoor Farming Currently, the universities are not developing talents that is suitable for the Smarttech Indoor Farming. There is a need to start focus
Urban on this, and education institutions have been approaching the company to create course for diploma students.
Farming Sdn
Bhd
T-Robot Sdn Smart Farming There is a lack of talent

MyDIGITAL
Bhd
Catalytic
Projects
MyDIGITAL
Catalytic
Projects
Others (1/3)
Farmy Sdn Urban and High Tech The company finding it challenging to break into retails spaces for our products
Bhd Farming
Koperasi Fertigation Lada Bara Disease control

Emas Tawau
Sabah Berhad
MKR Satellite As Catalyst For Some issues relating to this matter it require lengthy paper filing with no one seems to really understand main objective. Secondly the
Hartamas Sdn Paddy Yield Prediction adoption of satellite a lot of people thoughts using US technology relates with spying into our land.
Bhd
MKR Satellite As Catalyst For Some places are highly exposed to theft
Hartamas Sdn Paddy Yield Prediction
MyDIGITAL
Bhd
Catalytic
Murai Estates Integrated Greenhouse With our focus on producing premium melons (targeting 1.5kg in weight to a scale of about 17 on the Brix scale at harvest) our
Sdn Bhd Management melons need adequate sunlight. We have planned in the need for our greenhouses to be fitted with adequate LED lights to mitigate
the seasonal shifts in natural light (eg during the monsoon months) but unfortunately for lack of funds this feature is currently on hold.
Projects
Square Roots
Urban
Smarttech Indoor Farming Indoor Farming equipment is heavily relied on plastic molded channels and modules. This plastic equipment must be food grade
standard to ensure safety and helth of consumer.
MyDIGITAL
Farming Sdn
Bhd
Catalytic
Tahira Agri-eBiz Cloud Platform - Presented to several banks such as Malaysia DebtVenture & Bank Pembangunan Malaysia Berhad (syndication proposal by
Services Sdn A Digital Cross Borders e- MDV/BPMB), Agro Bank, China Construction Bank Berhad (CCB) - Most of banks prefer to offer revolving credit instead of long term
Bhd Commerce Agri Cloud loan as CAPEX.
Projects
Platform

Others (2/3)
Tahira Agri-eBiz Cloud Platform - The average annual agro bilateral trade between Malaysia/ASEAN and ;-
Services Sdn A Digital Cross Borders e- HUBEI - USD 180 mil / 907 mil.
Bhd Commerce Agri Cloud CHINA - USD 6.6 bil / 39.8 bil.
Platform
Therefore the initial fund required for initial investment is very competitive compare to current annual bilateral trade between Hubei
and Malaysia or selected ASEAN countries.
Tahira Agri-eBiz Cloud Platform - The local platform will mirroring to an established agro cloud platform in Wuhan, Hubei, China, which have been in-operation since
Services Sdn A Digital Cross Borders e- 2015 with healthy network interaction effects.Therefore the "start-up" terminology should not be the key parameter to decline or reject
Bhd Commerce Agri Cloud the business loan application.
Platform
MyDIGITAL
Catalytic
Projects
MyDIGITAL
Catalytic
Projects
Others (3/3)
Tanah Plantation IOT for durian Currently no government body to oversee and regulate the durian industry.
Makmur
Berhad In order to elevate the durian industry it is essential that the Malaysian government set up an Industry Regulator body. At present
there is no government body to oversee the industry. The recommendation is as follows:
To set up a regulatory body for durian akin to Lembaga Perindustrian Nenas Malaysia and/or Lembaga Minyak Sawit Malaysia.The
purpose of the Board will be as follows:
- To set-up standards/guidelines for the durian industry from planting to exporting.
- To set up a Standard/Guideline utilising from the existing international standards for durian but tailor made specifically for Malaysia.
The existing international standards for durian are as follows:
i. WHO Standard for Durian Codex 2014
ii. ASEAN Standard for Durian 2006
iii. Thailand Agriculture Standard Durian 2003
- To advise on the prices of the durians for local and export market.
MyDIGITAL - To assist stakeholders in the financing of durian with Financial institutions

- To conduct research on the durian industry
- To assist and/or produce publication about the durian Industry
Catalytic - To assist in the promotion of durian domestically and overseas upstream and downstream
- To manage as the 1-stop center for exportation certification working closely with MOA MyGap/ASEAN Gap/Global Gap
- To promote training for Durian stakeholders
Projects
Tanah Plantation IOT for durian Lack of funding from financial institution. The durian industry is a capital intensive investment.
Makmur The cash outlay is for a period of at least 5-6 years before 1st harvest. Hence, it requires the support of :-
MyDIGITAL
Berhad a. Financial institutions to be more receptive in providing source of funding for the durian industry players. Currently there are
extremely few financial institution providing facility for the durian industry
b. Agro Bank is currently not providing any facility but studying and reviewing the durian industry first.
Catalytic c. The Government through its agencies such as MIDA/ECERDC should provide more incentives and/or grants to stakeholders
d. Any form of financing assistance is needed when large scale farming of durian with better yield per acre as oppose to other
plantations is greatly needed especially when the outlook is for export purposes"
Projects e. MAVCAP should assist in providing an IT solution for durian plantation specific based on their vast numbers of invested
companies.

8.2
Healthcare:
● Workshop Report
Summary
● List of issues, by
issues category and by
use case
Healthcare Sectoral Workshop
The Healthcare Sectoral Workshop brings key players together with
the purpose to accelerate digitalisation in healthcare
Hosted by: In collaboration with: What are the objectives of the workshop?
The workshop is designed to:

● inform the participants on the MyDIGITAL Catalytic Projects initiative
● inform the participants on developments related to digital acceleration in
the healthcare sector
What is the Healthcare Sectoral workshop about? ● inspire the participants on the potential and future of Virtual Healthcare
services technology
● provide the opportunity to discuss potential use cases of Virtual
An engagement session hosted by MyDIGITAL in
Healthcare services, its potential barriers and ideas on way forward
collaboration with CISCO for stakeholders, enablers and
What outcomes do we desire from the workshop?
MyDIGITAL
potential key players in the Healthcare Services area.
This engagement session is part of the MyDIGITAL
From the diverse audience of the ministries and agencies, public and private
Catalytic
Catalytic Projects initiative to facilitate the understanding
of challenges, and way forward for Catalytic Projects
hospital experts, we hope to get:
● diverse perspectives from industry players on the latest developments
Projects
owners, stakeholders and relevant parties, in accelerating in smart healthcare
● a shortlist of potential use cases for Virtual Healthcare services
digitalisation in smart healthcare. application in Malaysia, it’s importance and barriers
MyDIGITAL
Format of the session is a mix of keynote speakers,
● high-level ideas of implementation actions of the potential use cases
for Virtual Healthcare services that may be piloted amongst the public and
Catalytic
roundtable discussions and presentation to the Minister.
private hospitals.
Projects
Workshop details
MyDIGITAL
Catalytic
Projects
MyDIGITAL
Catalytic 5th Oct 2022, (Wednesday) 9:00am – 4:30pm Le Meridien Putrajaya
Millennium Ballroom 2, Level 1
Projects
25 entities encompassing public and private sectors were engaged
in the Healthcare Sectoral Workshop
Attendees
Ministries/Agencies Private companies
42 participants from
25 entities
Background of attendees Ministry National Malaysian
CARECLINIC HTN DoctorOnCal
of Institutes Medical
S l
50% Management Health of Health Council
36% ICT
14% Clinical Public hospitals Private hospitals
MyDIGITAL ●
●
Hospital Bera
Hospital K.Lumpur
Catalytic ●
●
Hospital Sg. Buloh
Hospital Rehabilitasi Cheras
● Hospital Rembau
Projects ●
●
Hospital Tunku Azizah
Institut Kanser Negara
MyDIGITAL Teaching hospitals
Catalytic
Projects
Workshop Agenda
Time Start Agenda Time Start Agenda
9.00 AM Registration and welcome refreshment Roundtable discussion briefing

11:00 AM
Welcome speech by CEO of MyDIGITAL

9:30 AM Roundtable discussion Part I:
Fabian Bigar, CEO MyDIGITAL Corporation 11:15 AM
Use cases | Impact & benefits
Overview of MyDIGITAL Catalytic Projects
and Q&A Session Shareback of three potential use cases and their
9:35 AM 12:15 PM
Haily Maizura Hussein, Senior Director impact & benefits from each group
MyDIGITAL
1:00 PM Lunch & Network
Powering an Inclusive Future for All
9:55 AM Guy Diedrich, Senior Vice President and Global Roundtable discussion Part II:
2:15 PM
Catalytic Innovation Officer for Cisco Systems How might we make it a reality?
Cisco in Virtual Care 3:15 PM Tea break
Projects
Sarah Jane Yee and Kenan Yorucu
10:15 AM Presentation
ASEAN Business Transformation Team (Healthcare) 3:30 PM
CISCO
MyDIGITAL Virtual healthcare use case by Pertamedika

Dr Fathema Djan Rachmat
4.15 PM
Closing remarks
YB Dato' Sri Mustapa bin Mohamed,
10:30 AM Minister in the Prime Minister's Department (Economy)
Catalytic President Director of Pertamedika
4:25 PM Wrap Up
10:40 AM Tea break
Projects
The workshop provided information and inspiration for participants
to identify use cases in virtual healthcare services
Start Information and Inspiration session During roundtable

Welcome Context Setting Kickstart roundtable session
• Welcome remarks by Fabian Bigar • Opening remarks by Guy Diedrich • Housekeeping rules
• Overview of Catalytic Projects • Sharing of international use cases • Context of roundtable discussions
| Q&A by Haily Maizura by Kenan Yorucu
• Use case sharing by Pertamedika
Post roundtable Lunch

Roundtable discussion II: Roundtable discussion I:
MyDIGITAL How might we make it a Lunch & Use cases | Impact &
Presentation and reality? Networking benefits
Wrap Up Closing Remarks Session
• Creating an opportunity for
• Exploring ways forward to
Catalytic by the Minister
realise the potential use breakout groups to discuss
cases in Malaysia and gather diverse ideas on
Projects virtual healthcare use

cases
MyDIGITAL • Exchange and sharing of the

impact & benefits that may
come with the use cases
Catalytic
Presentation Shareback
Projects to Minister session

Suggested use cases from each breakout and list of members
1 Virtual palliative 2 Hospital-based 3 Emergency Medical 4 Enhance 5 Remote patient

care virtual clinics Response interoperability of monitoring (RPM)
(patient-centered) Electronic Medical
Records (EMR)
MyDIGITAL
Government agencies
& Treatment centres
Public hospitals
Teaching hospitals
& Professional body
Private hospitals
& companies
Private hospitals
& companies
1.Professor Dato’ Dr. Razman 1. Datuk Dr. Thirunavukarasu 1. Dato’ Sivakumar Krishnan
Catalytic
1.Datuk Dr. Hishamshah 1. Dr. Mohamad Aswad Bin
Ibrahim Mohamad Amin Jarmin Rajoo 2. Miranda Harumal
2.Dr. Puteri Norliza Binti 2.Dr. Shamsul Anuar Bin 2.Professor Dr. Helen 2. Hazwan Najib 3. Mazidah Umar
Projects
Megat Ramli
3.Dr. Fairus Zana
Kamarudin
3.Dr. Shahabuddin Bin
Benedict Lasimbang
3.Dr. Muhammad Syafiq Bin
3. Jasmine Lau
4. Eric Sim
4. Adrian Kang
5. Kevin Chia Tshen Hui
4.Dr. Mohan Dass Ibrahim Abdullah 5. Carmen Chiam Wai Kwan 6. Yusri Ali
MyDIGITAL
Pathmanathan
5.Dr. Suhana Binti Ismail
4.Dr. Mohammad Faaizzin Bin
Jamaluddin
4.Dr. Basyir Bin
Kamaruzaman
6. G. Saravanan
7. Norhelmy Bin Halim
7. William Chau
8. Andy Leow Fook Koon
Catalytic
6.Dr. Mohd Aizuddin Abdul 5.Dr. Marina Abdullah Sani 5.Kamariah Md Nasir 8. Mugilan Paramesvaran 9. Kenan Yorucu
Rahman 6.Dr. Mugunthan M.Sathival 6.Murnirah Binti Abdullah 9. Ryan Matthew Tang
7.Subashini Panchanathan 7.Dr. Asiah Kassim 7.Siti Afniyantie Binti Rohani 10.Cheng Heng Loon
Projects
8.Gunasilan Annadurai
9.Muhammad Adnin Shahri
8.Mohd Zuzaini Bin Mohd Zin
9.Sarah Jane Yee
8.Amit Bahl 11.Josh Nakamura
10.Hana Raja (CISCO)

Selected Use Case 1
Impact & benefits, key barriers and proposed actions
Title Virtual palliative care
Description Palliative care is specialized medical care for people living with a serious illness, such as cancer or heart failure. Palliative care is meant to enhance a person's current
care by focusing on quality of life for them and their family. The virtual palliative care use case focuses on end-of-life patients and family support. A secondary use case
could also be for palliative care patients that chooses to not continue treatments.
Impact & ● Providing options to palliative care patient and caretakers to access the service ● Scalability - palliative care are given the mandate to give virtual care
benefits without leaving their home options to patients
● Efficient integration for a targeted patient management with the ability to connect ● Reduces stress and resource to deliver and receive palliative care
different teams of specialists virtually
Key barriers Regulatory & Policy ● Revisit the procurement process to allow experts of technology to collaborate with healthcare practitioners
● To sunset legacy system and plan for a replacement system to make the healthcare services future ready
MyDIGITAL
Digital Infrastructure
● Information data security and sovereignty
● Apprehension from some practitioners to adopt virtual care services
Catalytic
Talent
● Lack of experts/in-house product developers and research to get more data, troubleshoot and design architecture
Proposed Short term (< 6 months) Medium term (7 - 18 months) Long term (>18 months)
Projects
actions
● Change management and onboarding ● Future-proofing current system ● Deployment of Software as a Service (SaaS)
programme to adopt virtual services ● Revisiting the process of onboarding new or cloud-based
MyDIGITAL ● Forums to discuss risks and benefits of
sunsetting the legacy system and what’s next
●
system/technology platforms
Explore other use cases and data gaps
● Data collection framework for use case
Catalytic
Projects
Selected Use Case 2
Title Hospital-based virtual clinics (multidisciplinary collaboration & digital assets)
Description Virtual clinic that is hospital-based, serves the patients for the purpose of clinical consultation, advice and treatment planning. It also serves as platform for healthcare
professionals to have multidisciplinary collaboration (within the hospital and inter-hospital) to meet patients’ needs, such as requiring patients to have multiple visits to
various specialists/team.
Impact & ● Reduce hospital load and space requirement (i.e. support clinician shortage ● Widen accessibility and availability of care, by reducing the need for
benefits by enabling sharing of resources between hospitals, and enable remote patients to travel
working for certain discipline)
Key barriers ● Lack of framework/guideline/toolkit that provides clarity in scope and standards on virtual healthcare services that can be considered
for implementation by public hospitals. Public hospitals aren’t clear on the pathway to accelerate digitalisation of the services,
particularly in the aspect of hospital-based virtual clinics
Regulatory and Policy
●
MyDIGITAL
The processes to procure technology requires various approvals and lengthy, which could take 6 months to 1 year. The policies and
processes related to procurement of technology must be improved or revised, considering that a particular technology could be
obsolete within 5 years, or require frequent update/upgrade
Catalytic Digital adoption

● Physical visits are often perceived as more reliable than virtual services. Lack of education and awareness on benefits and
innovative approach to practitioners leads to limiting views on the potential of virtual services and its benefits
Projects
actions
MyDIGITAL Improve transparency on cost and required

investment through stakeholder engagement and
● Define standards for digital assets management,
and revision on policy and procedures.
Increase in public hospital autonomy related to
managerial and financial decisions - to improve the
Catalytic
cross discipline consultation ● Develop framework/guideline/toolkit for responsiveness of healthcare services
implementation of virtual clinics in public
hospitals
Projects
Selected Use Case 3
Title Emergency Medical Response (Patient-centered)
Description Virtual Emergency Medical Responses aim to provide immediate lifesaving care (basic intervention with minimal equipments) to critical patients with medical
emergencies. The demand for Emergency Medical Response since the pandemic is increasing. While the number of general practitioners are decreasing, it has resulted
in a growing demand and workload for emergency physicians and paramedics.
Impact & Leveraging on the ‘golden time or hour’ - to serve the patients when they need it the most, getting an early head start & preparation time before the initial response
benefits time, and subsequently reducing time for medical practitioner to treat patients
Key barriers ● No standard process or mandate to adhere to the need for change
Regulatory & Policy ● No current set standards and rules to adhere to data/cybersecurity - need to manage privacy issue
● Lack of convergence between agencies to ensure accountability of health providers
Digital Infrastructure ● Technology readiness (Seamless connectivity, availability of specific tech devices)
MyDIGITAL ● Shortage of skills and trained resources on both sides (hospital + patient)
Talent ● Insufficient skilled medical personnel in responding to emergency medical cases i.e. there are simple medical procedures in which
Catalytic the paramedics can act on but due to lack of skills/confidence, this is only done when the patient is at the hospital
Projects
actions
● Policy deliberation on the accountability and ● Regular technology assessments to assess baseline of all government hospitals
MyDIGITAL
governance of health providers and hospital universities
● Optimise current connectivity and tech ● Skilling & training for the medical responders
resources
Catalytic
Projects
Selected Use Case 4
Title Enhance interoperability of Electronic Medical Records (EMR)
Description EMR aims to digitise the health records of an individual and make them accessible across different health facilities. This allows healthcare providers to quickly provide
the required services to patients. Hospitals in Malaysia have been implementing a non-shareable EMR system in which, the medical records of patients cannot be taken
or used outside the hospital.
Impact & ● Enables data driven decision making & patient-centered care ● Capturing patient data & touchpoints (eg.
benefits ● Optimising treatment & care preferences)
● Capturing patients journey & experience, connect womb-to-tomb ● Finance & operations data
Key barriers ● Lack of government driven industry EMR structure (establishing of industry standard codes, focus on integrating with existing EMRs
Regulatory & Policy
rather than a new system)
Digital Adoption ● Lack of user & physician’s adoption due to low digital literacy levels
MyDIGITAL Digital Infrastructure

● Cybersecurity: healthcare providers lack visibility on MCMC's framework for healthcare technology and initiatives to strengthen
cybersecurity in healthcare
Catalytic
actions
Projects ●
●
Identify one key agency to drive EMR
Develop industry standard codes structure that can
● Set up a Digitalisation Healthcare division to
drive the national agenda
● Set up agenda for digital literacy upskilling in
healthcare focusing on data integrity, data
integrate with existing EMRS rather than a ‘master’ ● Key agency to expedite EMR related input & data privacy via HRDC (private) and
MyDIGITAL ●
platform.
Provide incentives to pilot interoperability plan for
regulatory barriers review with regular
review & timeline/blueprint
MOH (public)
Catalytic ●
GP’s and hospitals.
Provide additional tax incentives in procurement of
● MCMC to develop healthcare cybersecurity
framework for EMR
medical devices
Projects
Selected Use Case 5
Title Remote patient monitoring (RPM)
Description Remote patient monitoring constitutes telehealth consultation and the use of wearable devices by the patient to monitor their health stats
Impact & For Hospitals For Patients

benefits ● Real time access to data ● Distancing from infectious diseases
● Effective care consultations ● Early detection of abnormalities and allows early intervention
● Reduces hospital load (relieve capacity/limitations of hospitals) ● Monitoring treatment plan is carried out to ensure full recovery
Key barriers ● Insurance policies may not cover telehealth consultations

● Regulation doesn’t allow advertisement of our products and services because it is virtual
Regulatory & Policy
● Medical Act limitations have not taken into account technological developments
● Approval of devices by MDA can be lengthy and cumbersome
MyDIGITAL Digital Adoption ● Readiness of doctors and patients in utilising the virtual consultations.
●
Catalytic
Digital Infrastructure Readiness of digital infrastructure to provide real time access to data
● Perception is that current legal requirements may not protect doctors/patients sufficiently when it comes to virtual consultations or
Others
Projects
Proposed
remote patient monitoring.
Short term (< 6 months) Medium term (7 - 18 months) Long term (>18 months)
MyDIGITAL
actions
● Encourage insurance companies to extend coverage to RPM ● Digital health agency (to regulate the process of healthcare)
● Scope of RPM can start off with low risk areas like - monitoring of diabetic ● Improve the regulatory environment
Catalytic ●
patients for follow on care; mental health patients
Devices given to patients for monitoring purposes - can explore certain
Projects
wearables that are wireless and/ or less invasive

Workshop participants shared common themes when it comes to
use cases barriers and action plans
Interoperability and Digital infrastructure Regulations and policy Adoption readiness and
data governance - sunsetting of legacy need to be future ready acceptance of doctors
system and processes and patients
● Interoperability of digital ○ Existing digital infra remains ● Policy and regulations that ● Upskilling and reskilling for
systems between public and a blocker in integrating new empowers - revisiting policies to adoption - to formalise key
private healthcare is key. technology to support virtual make way for digital services in capabilities and curriculum for
Ensuring any new digital care healthcare ie: digital and data driven healthcare
infrastructure is interoperable services (e.g. data privacy, data
○ Greater support needed for ○ First visit must be
MyDIGITAL
with existing systems that input, data integrity)
private healthcare providers older public hospitals to physical policy
have invested in will enhance modernise healthcare legacy ● Future-forward medical
Catalytic
adoption by the healthcare
ecosystem.
systems - which would include
automation/digitalisation of
○ Insurance policies practices - there’s a need for
more support in the change
○ Advertisement of virtual
Projects
manual processes and ensuring management process to educate
services
● Importance of “industry systems interoperability with medical practitioners and
standards” for electronic new data formats ie: ○ healthcare workers on new
MyDIGITAL
Approval of remote
medical records data to move monitoring devices etc practices that supports virtual
towards accessibility across ○ Systems maintenance care development
Catalytic
health facilities
○ Approval process
Projects
Healthcare -
List of Issues Gathered From the Healthcare
Sectoral Workshop, by Issue Category and
Use Case
The National 4IR Policy & Malaysia Digital Economy Blueprint have initiatives that are found to be relevant to use cases gathered from the
MyDIGITAL Healthcare Sectoral Workshop
Relevant MDEB/4IR initiatives Examples of use cases gathered from Healthcare Sectoral Workshop
4IR PS H2 / MDEB S H1
“Policies and processes related to procurement of technology can be improved or
Develop a framework for rapid adoption of technology for revised as technologies require frequent update/upgrade”
healthcare-related products (Cluster Emerging Tech)
(e.g. Use Case 2 - Hospital-based virtual clinics)
4IR PT4 S16 I31 “There is a need for government-driven EMR structure (including industry standard
Drive greater adoption of 4IR technologies within the codes and a focus on system integration), as well as higher digital literacy levels
government services with National Digital ID acting as the among users and physicians”
catalyst (Cluster Government) (e.g. Use Case 4 - Enhance interoperability of EMR)
MDEB S H2
“Sunset legacy system and plan for a replacement system to make the healthcare
Accelerating the usage of the Malaysia Health Data
services future-ready, and ensure data security and sovereignty”
Warehouse (MyHDW) with the inclusion of blockchain
(Cluster Digital Infra and Data) (e.g. Use Case 1 - Virtual palliative care)
4IR PT1 S1 I2 “Perception is that current legal requirements may not sufficiently protect doctors and
Establish industry-led, sectoral-based 4IR-skills patients when it comes to virtual consultations or remote patient monitoring, readiness
development centres (Cluster Digital Talent) of doctors and patients can be improved.”
(e.g. Use Case 5 - Remote patient monitoring (RPM))
MDEB T6 S2 I3 “There is a need to manage privacy issue with set standards and rules for adherence
MyDIGITAL Catalytic Projects Strengthen data protection and related regulatory

framework to ensure holistic personal data protection and
privacy” (Cluster Digital Infra and Data)
to data security and cybersecurity”
(e.g. Use Case 3 - Emergency Medical Response (Patient-centered))
MyDIGITAL Catalytic Projects Note: This list is non-exhaustive

87
List of issues gathered from the Healthcare workshop, by issue
category and use case (1/3)
The issues below were raised by healthcare experts comprise of medical practitioners, service providers and policy makers during Healthcare workshop
Total number of
Issue Use case Key Issues
issues recorded
category
(by use case)
Virtual palliative
● Revisit the procurement process to allow experts of technology to collaborate with healthcare practitioners
care
● Lack of framework/guideline/toolkit that provides clarity in scope and standards on virtual healthcare services that
Hospital-based can be considered for implementation by public hospitals. Public hospitals aren’t clear on the pathway to
virtual clinics accelerate digitalisation of the services, particularly in the aspect of hospital-based virtual clinics
(multidisciplinary
collaboration & ● The processes to procure technology requires various approvals and lengthy, which could take 6 months to 1
digital assets) year. The policies and processes related to procurement of technology must be improved or revised, considering
that a particular technology could be obsolete within 5 years, or require frequent update/upgrade
Emergency Medical ● No standard process or mandate to adhere to the need for change
Response (Patient- ● No current set standards and rules to adhere to data/cybersecurity - need to manage privacy issue
12 centered)
Policies and ● Lack of convergence between agencies to ensure accountability of health providers
(raised for
regulations
5 use case) Enhance
interoperability of ● Lack of government-driven industry EMR structure (establishing of industry standard codes, focus on integrating
Electronic Medical with existing EMRs rather than a new system)
Records (EMR)
● Insurance policies may not cover telehealth consultations
● Regulation doesn’t allow advertisement of our products and services because it is virtual
Remote patient ● Medical Act limitations have not taken into account technological developments
MyDIGITAL Catalytic Projects monitoring (RPM) ●

●
Approval of devices by MDA can be lengthy and cumbersome
Need legal requirement or guideline for virtual consultations or remote patient monitoring that protect doctors and

patients
88
Total number of
issues recorded
category
(by use case)
Hospital-based
virtual clinics ● Physical visits are often perceived as more reliable than virtual services. Lack of education and awareness on
(multidisciplinary benefits and innovative approach to practitioners leads to limiting views on the potential of virtual services and its
collaboration & benefits
digital assets)
3
Digital
(raised for Enhance
adoption
3 use case) interoperability of ● Lack of user & physician’s adoption due to low digital literacy levels
Electronic Medical
Records (EMR)
Remote patient
● Readiness of doctors and patients in utilising the virtual consultations
monitoring (RPM)

89
Total number of
issues recorded
category
(by use case)
Virtual palliative ● To sunset legacy system and plan for a replacement system to make the healthcare services future ready
care ● Information data security and sovereignty
Emergency Medical
Response (Patient- ● Technology readiness (Seamless connectivity, availability of specific tech devices)
5 centered)
Digital
(raised for Enhance
infrastructure
4 use case) interoperability of ● Cybersecurity: healthcare providers lack visibility on MCMC's framework for healthcare technology and initiatives
Electronic Medical to strengthen cybersecurity in healthcare
Records (EMR)
Remote patient
● Readiness of digital infrastructure to provide real time access to data
monitoring (RPM)
Virtual palliative ● Apprehension from some practitioners to adopt virtual care services
care ● Lack of experts/in-house product developers and research to get more data, troubleshoot and design architecture
4
(raised for ● Shortage of skills and trained resources on both sides (hospital + patient)
Talent
2 use case) Emergency Medical
Response (Patient- ● Insufficient skilled medical personnel in responding to emergency medical cases i.e. there are simple medical
centered) procedures in which the paramedics can act on but due to lack of skills/confidence, this is only done when the
patient is at the hospital

90
8.3 Manufacturing:
Project Owners
The National 4IR Policy & Malaysia Digital Economy Blueprint have initiatives that are found to be relevant to use
cases gathered from MyDIGITAL CP

under Manufacturing (companies)
4IR PS M12
Provide outcome-based incentives, including tax “Robust tax incentives to encourage production and
incentives to encourage investments in, and adoption of 4IR technologies and process amongst car
adoption of 4IR technologies & processes manufacturers”
(Cluster Economy) (e.g. Sime Darby Berhad)
4IR PS
4IR PS M13
A3
Introduce dynamic and innovative financial “Innovative financing options are needed to deploy Industry
products to encourage the adoption of 4IR 4.0 technologies and processes in manufacturing sector”
technologies and processes (e.g. Singularity Aerotech Asia)
(Cluster Economy)
4IR PS M3/MDEB T3 S1 I2
Broadband to be mandated as basic “Good digital infrastructure/facilities in terms of high speed
infrastructure to ensure internet access for internet and connection for phone calls are needed to adopt
new developments new investments for smart manufacturing”
(Cluster Digital Infra and Data) (e.g. Intel; Tech Up Sdn Bhd)
4IR PS M1/4IR PS M2
Enhance capabilities of existing workforce “Upskilling and reskilling the capabilities of current labour
through national development programs pool with necessary 4IR skill sets through development
MyDIGITAL Catalytic Projects specially designed for specific manufacturing

sectors and support reskilling and upskilling
programs to meet manufacturing sector demands”
(e.g. Tech Up Sdn Bhd; Sime Darby Berhad)
(Cluster Digital Talent)
Note: This list is non-exhaustive
92
Overview of issues
Common themes of issues raised by companies under the Manufacturing
vertical
Issue All issues**

MyDIGITAL CP has Themes of issues raised via EOI
category (number of companies)
received a total of
● Public sector to conduct 5G spectrum allocation in assigning specific
frequencies
3 Policies and
regulations
3
●
●
Porsche manufacturers need robust tax incentives that will reduce the price
and increase the car sales
Lack of awareness among public
EOIs/ Proposals ● Limited financial assistance to adopt technologies related to manufacturing
● The current workforce require better exposure and training in adopting new
3
Digital adoption technologies in order to meet the industrial demand
● Facilitation in industrial/commercial adoption or offtake of the listed
submitted by technologies
●
5
To develop 5G capabilities in Northern Region
Digital 2
● High speed internet connectivity needed for gamified and digital twin
infrastructure (raised by 2 companies)
simulation
entities ● Talent needed to be upskilled and reskilled with trainings to meet the current
2
Talent industry requirements
● Talent supply that are decreasing
1 ● Unlimited or additional Solar Harvesting Quota for car production with green
Others
(raised by 1 company) energy

Total: 11
Note: **This is the total number of open issues in MyDIGITAL CP issue log. The numbers above and in the following pages are as of 17/02/2023.
93
List of issues raised by companies under the Manufacturing sector
(1/2)
Policies and Regulations
Intel Smart Manufacturing + 5G Public sector to conduct 5G spectrum allocation auction to assign specific frequencies to intel's 5G capabilities
Sime Darby Project Assembly Robust tax incentives for locally produced Porsche - improved tax incentives will lower the price of the car and increase sales
Berhad volumes.
NanoMalaysia Autonomous Project Assist to create awareness amongst policy makers, industry and public.
Berhad Collaboration
Digital Adoption
Singularity Equipment-as-a-service Expensive machine acquisition cost to deliver manufactured goods. Challenge in monitoring old manufacturing machines
Aerotech Asia
Tech Up Sdn GoTechUp Robotics Advancement of technology is naturally adaptive in industries as part of business expansion but the talent, skill & mindset of the
Bhd Systems current workforce is yet to catch up to meet the demand.
NanoMalaysia Autonomous Project Facilitate in industrial/commercial adoption or offtake of the listed technologies.
Berhad Collaboration

94
List of issues raised by companies under the Manufacturing sector
(2/2)
Intel Smart Manufacturing + 5G For mobile network providers to develop 5G capabilities in northern region (Perlis, Kedah, Penang, Perak) to enable use case of 5G
Tech Up Sdn GoTechUp Robotics Gamified and digital twin simulation demands high internet speed infrastructure.
Bhd Systems
Talent
Tech Up Sdn GoTechUp Robotics Businesses that decides to upgrade and migrate into smart manufacturing/ digitalisation faces a critical issue of high dependency on
Bhd Systems supplier/system adopter . A big gap in fundamentally upskilling the operators and new engineers for sustainability of the solutions.
Sime Darby Project Assembly Vocational training for more engineers and technicians - pipeline of talent to ensure that the project runs smoothly.
Berhad
Others
Sime Darby Project Assembly Unlimited or additional Solar Harvesting Quota - to be the first assembly plant in the Region to produce car with green energy. Aligned
Berhad to our global OEM sustainability plan to achieve carbon neutral across entire value chain by 2030

95
8.4
Transportation &
Logistics:
Project Owners
The National 4IR Policy & Malaysia DE Blueprint has initiatives that are found to be relevant use cases
gathered from MyDIGITAL CP

under Transportation & Logistics (companies)
MDEB T3 S1 I1
Review laws and regulations to improve “Supportive regulatory framework for SMART Pole
provision for digital infrastructure installation at PLUS highways”
(Cluster Digital Infra and Data)
(e.g. Celcom)
4IR
MDEB PST1A3S2 I3
“Respective authorities to be well adapted with
Increase adoption of digital technologies advanced technology capabilities especially in system
and utilise digital tools to improve integration and data analytics to boost productivity and
efficiency and productivity digital service delivery”
(Cluster Government)
(e.g. Reka Inisiatif Sdn Bhd)
4IR PS L4
Amplify mobility through development and “Better infrastructure/facilities are needed to ensure
adoption of centralised and open transport- smooth traffic management in PLUS highways”
related database, including traffic (e.g. PLUS Malaysia Berhad)
management (Cluster Digital Infra and Data)
4IR PS M13 “Budget allocation should be increased to provide

Introduce dynamic and innovative financial financial assistance to promote investment in 4IR
products to encourage the adoption of 4IR technologies and processes among the industry
MyDIGITAL Catalytic Projects technologies and processes

(Cluster Economy)
players”
(e.g. Reka Inisiatif Sdn Bhd)

97
Overview of issues
Common themes of issues raised by companies under the Transportation &
Logistics vertical
Issue All issues

MyDIGITAL CP has category (number of companies) Themes of issues raised via EOI
received a total of
Policies and 1 ● Long approval period from MHA for the installation of Smart Pole as a pilot
3 regulations (raised by 1 company)
1 ●
project at PLUS Highway
Local authorities are quite hesitant for advanced technology adoption

EOIs/ Proposals Digital adoption (raised by 1 company) especially due to the cost of technology, lack of system integration and lack
of know how and understanding of data analytics
● Need for streamlined efforts/processes in government to enable the

submitted by implementation of Smart Highway, including enforcement related to smart toll
and payment infrastructure at highways
3
Digital 5 ● Lack of clarity in coordination in government for development of EV charging
infrastructure in the country
● Lack of support from local authorities to use the infrastructure for sensors due
entities to internal issues face by the local authorities
● Lack of awareness on the usage of AI-Driven Road Inspection to improve
obstacle detection on road
4 ● Enforce the usage of comprehensive fleet management solution to help
Others
(raised by 2 companies) address safety concerns specifically amongst the heavy and commercial
vehicles
● Financial assistance for CAPEX for better technology investment

Total: 11

98
List of issues raised by companies under the Transportation &
Logistics sector (1/3)
Policies and Regulations
Celcom Unlocking Seamless Smart Approval from MHA for the installation of Smart Pole as a pilot project at PLUS Highway is consuming more time
Mobility Experience for
Malaysian
Digital Adoption
Reka Inisiatif LiDAR Based Traffic Local authority are quite hesitant to adopt this advanced technology especially due to the cost of technology, lack of system
Sdn Bhd Counting System and City integration and lack of know how and understanding of data analytics
3D Environment Mapping

99
PLUS Smart Highway Smart Lane - Conditional approval are imposed by authorities on digital sign board
Malaysia
Berhad
PLUS Smart Highway Smart toll ANPR - Need for stronger enforcement of non-standardized plate designs through implementation of automated number
Malaysia plate recognition (ANPR) technology
Berhad
PLUS Smart Highway Smart Toll Accelerate Payment Alternatives - Need to accelerate deployment of more payment options on PLUS highway
Malaysia
Berhad
PLUS Smart Highway Smart Mobility - To understand which ministries are in-charge of allocation of charging stations in terms of location/infrastructure to
Malaysia provide clear overview to charging port operators
Berhad
Reka Inisiatif LiDAR Based Traffic Need support from local authority to use their infrastructure for our sensors. At the moment our engagement with several local
Sdn Bhd Counting System and City authority are on standstill due to multiple internal issue face by the local authorities itself.
3D Environment Mapping

100
Others
Celcom Unlocking Seamless Smart Lack of awareness on the usage of AI-Driven Road Inspection for all municipal and town councils which would help improve pothole
Mobility Experience for detection & obstacles on the road
Malaysian
Celcom Unlocking Seamless Smart Need to extend and enforce the use of fleet management solution (telematics) on other classes (Class A, C) and non-good vehicle
Mobility Experience for categories – express buses, school busses, worker busses, feeder services, tourist transport vans, medium semi-trucks, small semi-
Malaysian trucks, taxis or to specify the minimum requirements for the fleet management solution that can ensure safety
Celcom Unlocking Seamless Smart Need Ministry of Transport, JPJ and other relevant agencies to help advocate the usage of comprehensive fleet management
Mobility Experience for solutions (distraction alert, fatigue detection, Lane Departure Alert) to help address safety concerns, especially amongst the heavy
Malaysian and commercial vehicles.
Reka Inisiatif LiDAR Based Traffic REKA are funding independent since its inception. Murata are willing to invest in technology. Currently the company is looking for
Sdn Bhd Counting System and City CAPEX funding which to gain approval from local authorities for mass deployment of the smart city sensors and technology and to
3D Environment Mapping customize system development for each local authorities command centre or observatory centre.

101
8.5
Utilities:
● Utilities (Water) Pulse
Check
● List of Issues from
Project Owners
Utilities (Water) Pulse Check
About Water Pulse Check
The Pulse Check is in collaboration with EPU & MWA
The Pulse Check is a part of MyDIGITAL’s initiative to gather information on the
current progress of 4IR emerging technologies applications amongst players in
the sector. This information will be helpful for MyDIGITAL to gather insights
86*
Submissions
regarding adoption of emerging technologies, understand its challenges and
barriers in adoption in the sector.
54
Purpose: organisations
● To gather information on what’s the current progress of emerging technologies

applications amongst players in water sector 42 12
● To gather insights regarding adoption of emerging technologies in the water Private companies Public sector
sector
● To discover potential catalytic project candidates from the water sector *Note that submissions do not equal to number of organisations
Desired outcome:
● The level of emerging technologies adoption amongst the water sector players,
their current projects and initiatives
● Issues and challenges faced by the players on adopting emerging technologies
● An overview of who are the players, what are they working on and their priorities
MyDIGITAL
Launch date: 25/11/2022
Catalytic
10/12/2022 Projects
Closing date:

104
Areas of survey questions
4IR Emerging technologies adoption 4IR Emerging technologies adoption

Profile and demographic
level and status challenges and issues
5 questions 2 questions 5 questions
1. Adoption level (unaware, aware, 1. Rank of barriers in adoption and/or 1. Name

adopting, applying and transformation) utilisation 2. Job level
2. Projects currently running 2. Key issue/challenges to 3. Organisation
3. Duration of projects implementation adopt/implement 4. Category of organisation
4. Funding allocation for capability 5. Field of focus within water industry
building
5. Technology priorities in the near future
(3-5 years)

105
List of organisations that have responded to the pulse check
Public sector Private companies
No Organisation No Organisation No Organisation
1 Suruhanjaya Perkhidmatan Air Negara 1 Ranhill Water Services 23 Switch Flow Resources Sdn Bhd
2 Kian Joo Can Factory Berhad (KJCF) 23 Hoto stainless steel industries sdn bhd
2 Bhgn Bekalan Air
3 Aqua-Flo Sdn Bhd 24 Manufactory
3 National Water Research Institute of Malaysia
4 Staren Watech (M) Sdn Bhd 25 Wavin Singapore
4 Air Selangor
5 Wilo Malaysia 26 JAKS Sdn Bhd
5 Air Kelantan
6 Keringat Construction 27 Solucions Proveedore Resources
6 Air Melaka 7 Edp Consulting Group Sdn Bhd 28 Satu Teknik Sdn Bhd
7 Air Negeri Sembilan - Sains 8 Aliran Ihsan Resources Berhad 29 Thuckul Engineering Sdn Bhd
8 JKR Sabak Bernam 9 SGS M Sdn Bhd 30 Exyte Malaysia Sdn Bhd
9 Air Pahang 10 Myfilter Distribution 31 ETD Makmur (M) Sdn Bhd
10 Kem. Utiliti & Telekomunikasi sarawak 11 Wehaya Process Sdn Bhd 32 Jetama Water Sdn Bhd
12 Duriane Professionals Sdn Bhd 33 ADASFA SDN BHD
11 International Islamic University Malaysia
13 Konishiyasu Trading Sdn Bhd 34 Solidium Sdn Bhd
12 Politeknik Banting
14 Kentzu Steel 35 Sansico Industries Sdn Bhd
15 Casainox Flow Solutions Sdn Bhd 36 HydroAxys Sdn Bhd
16 Teknologi Enviro Kimia (M) Sdn. Bhd. 37 Kloberz Sdn Bhd
17 Trans certification International 38 Advance Micro Product Sdn Bhd

19
George Kent M Bhd
One Ocean Environment Sdn Bhd
39
40
WEM Motion Control Sdn Bhd
MET Motion Engineering and Trading Sdn Bhd

20 Hytran Sdn Bhd 41 EITA Bhd
21 Greendex Sdn.Bhd 42 AVK Valves Manufacturing Malaysia Sdn. Bhd
106
Pulse Check Results
Results on Profile and Demographic of Respondents
Question:
Which part of water value chain are you involved in? (n=63)
Findings:
1. Majority of the respondents are from water

treatment and operation which adds up to
48% (30 respondents).
2. Out of 63 responses, 11 from technology

specialist (17%) followed by water
management 14% and water
supply/distribution about 13%.
Notes:
1. % out of 63 responses for public sector and private companies
2. Public sector - 22 responses
3. Private companies - 41 responses

4. Only 63 responses are valid while 23 invalid responses were not taken into the analysis

107
Pulse Check Results
Status (1/7)
Question:
Which one of these below best describes your organisation’s current level of adoption in 4IR
emerging technologies?
Findings:
1. Relatively low level of adoption, applications and intent for

digitalisation or 4IR emerging technologies application
Private companies
1. Within the water industry value chain, private sector respondents

have the highest lack of familiarity with emerging technologies,
41% of the private sector respondents reported that their
organisation is not aware of the technologies. This shows a
higher need for awareness on the 4IR emerging technologies and
its potential applications
2. There are however bright spots and 24% out of 42 private

companies are already adopting or prioritising applications of 4IR
technologies
Public sector
1. Fairly spread across the adoption maturity scale, with most

respondents at the awareness phase (29%)
2. Agencies in the application (21%) and capability development
MyDIGITAL Catalytic Projects phase (14%) are Air Kelantan Sdn Bhd, IIUM, JKR Sabak Bernam,
NAHRIM, Pengurusan Air Pahang, Pengurusan Air Selangor,
SPAN

108
Pulse Check Results
Status (2/7)
Question:
Which one of these below best describes your organisation’s current level of adoption in 4IR emerging technologies? (n=63)
Notes:
1. % out of 63 responses for
public sector and private
companies
3. Private companies - 41
responses
4. Only 63 responses are valid
while 23 responses were not
taken into the analysis
Findings:
1. Water treatment makes up 48% of the submission - and majority of the representative from the water treatment and operations are unfamiliar or aware of the 4IR
emerging Technologies which adds up to 32%

2. On the other end, water treatment and operations and technology specialist are those undergoing transformation. While service and steel supplier which have been
categorised under (Others) have not adopted any of the 4IR emerging technologies.

3. Only 2% of the respondents from all of the above value chain mentioned that they are prioritising application of technologies in some areas.
109
Pulse Check Results
Status (3/7)
Organisations currently adopting, developing capability, or undergoing transformation in 4IR technologies
Private companies categorising their organisation under transformation, Public sector categorising their organisations is under transformation,
application and adoption phase: application and adoption phase:
Transformation Transformation
Technologies utilised by all three Technologies utilised by all three
1. Jaks Sdn Bhd categories: 1. Pengurusan Air Selangor Sdn Bhd categories:
2. Satu Teknik Sdn Bhd ● Cloud computing & Big Data, 2. JKR Sabak Bernam ● Cloud computing & Big Data,
● Advance Materials and ● Artificial intelligence (AI)
3. SGS Malaysia Sdn Bhd
Technologies ● Internet of Things (IoT)
● Artificial intelligence (AI) Application
Application ● Internet of Things (IoT) 1. NAHRIM Some projects mentioned:
1. EITA Resources Berhad 2. Pengurusan Air Pahang ● Water treat
Some projects mentioned: ● Gis systems
2. EDP Consulting ● Command centre for pipe network 3. Bahagian Bekalan Air ● Cloud management
3. Exyte Malaysia Sdn Bhd ● Underwater services ● NHYDAA
● IoT on water monitoring, smart ● VR for site treatment plant
4. Solidium Sdn Bhd Adoption
meter
5. Solucions Proveedore Resources ● Online performance monitoring of 1. IIUM
wastewater treatment plant 2. SPAN
system
Adoption 3. Air Kelantan Sdn Bhd
● Industrial Mixer
1. Keringat Construction ● Big data & erp
2. Ranhill Water Services ● Plant Automation
● Factory audit by stimulator
3. Thuckul Engineering Sdn Bhd
● Underwater Robotics and water
4. Aliran Ihsan Resources Berhad tank inspection utilizing mini rov

5. Switch Flow Resources Sdn Bhd
6. WEM Motion Control Sdn Bhd
7. AVK Valves Manufacturing Malaysia Sdn Bhd
110
Pulse Check Results
Status (4/7)
Question:
What 4IR emerging technologies is your organisation currently utilising or building capacity in? (n=63)
Findings:
1. Top technologies among private companies:

○ Internet of Things (IoT) (19%)
○ Artificial Intelligence (AI) (17%)
○ Cloud computing and Big Data (10%)
2. 16% (10 respondents from both categories) say

4IR emerging technologies capacity building are
not applicable at the time being for their
organisations.
3. The three least utilised emerging technologies by

the government agencies/operators and private
companies are advance materials and
technologies, blockchain and data.

Notes:

4. Only 63 responses are valid while 23 responses were not taken into the analysis
111
Pulse Check Results
Status (5/7)
Question:
What 4IR emerging technologies is your organisation currently utilising or building capacity in? (n=63)
Findings:
1. Top three technologies currently being utilised by all

the value chain are:
○ Artificial Intelligence (AI) - 32%
○ Internet of Things (IoT) - 27%
○ Cloud Computing & Big Data - 16%
1. Data was the least voted - with only water treatment

and operation.
2. 4 out 8 part of the value chain (16%) mentioned that

they are not utilising on any 4IR emerging
technologies currently.
1. Only water treatment and operation and technology

specialist (5%) cited that they are currently building in
advanced materials and technologies.
Notes:


4. Only 63 responses are valid while 23 responses were not taken into the
analysis
112
Pulse Check Results
Status (6/7)
Question:
If you are already developing or planning to develop your organisation’s capability in 4IR emerging technologies application, select a range of allocation that best
describes your organisation's commitment.
Findings:
1. Organisations are committing at the lower

range of allocation (below RM300k) in
developing or planning to develop their
capabilities in 4IR emerging technologies.
○ 45% from private companies
○ 32% from public sector
2. 49 of the respondents responded for mid-term

and long-term projects timeline respectively.
3. On the other hand, this survey showed that

51% of the respondents are not certain about
the allocation for development of the
organisation’s ability in 4IR technologies
application.

113
Pulse Check Results
Status (7/7)
Question:
What other technologies or digital areas is your organisation focusing on in the near future (3-5 years)? (n=63)
Findings:
1. Private companies are committing to develop their

capabilities in these technologies for the next 3-5
years:
○ Artificial intelligence (AI) - 32%

2. Public sector on the other hand committed to:

○ Artificial Intelligence (AI) - 16%
3. Private companies have no anticipation in

blockchain development for the next 3-5 years.
Notes:
MyDIGITAL Catalytic Projects 4. Only 63 responses are valid while 23 responses were not taken into
the analysis

114
Pulse Check Results
Question:
What are the most prevalent barriers for your organisation to adopt/utilise emerging technologies? Rank them from the most significant to the least.
Digital infrastructure
Findings: Findings:
● Most private companies and govt agencies/operators ranked Digital Infra as the ● Water treatment and operation ranked Digital Infra as the most prevalent

most prevalent barriers to adopt emerging technologies. barriers to adopt emerging technologies.
● This could be due to the compatibility issues that dampens progress of ● This could be due to the compatibility issues that dampens progress of
digitalisation such as the legacy physical infrastructure and traditional processes. digitalisation such as the legacy physical infrastructure and traditional
MyDIGITAL Catalytic Projects processes.
115
Pulse Check Results
Question:
IT/system related issues
Findings: Findings:
● Govt/agencies vote for IT/system related issues are distributed quite evenly in the ● IT/system related issues has been ranked as the most prevalent barriers in

middle ranks with equally low numbers on extreme ends. adopting emerging technologies especially among the water treatment and
● Private companies clearly rank IT/system as the second most prevalent barriers - operation.
this could be due to the top blocker remains the incompatibility of physical infra ● While water management ranks IT/system related issues as the least prevalent
and traditional process. issues when it comes to new technologies adoption.
MyDIGITAL Catalytic Projects ● Overall there is no significant difference noticed in the value chain analysis.
116
Pulse Check Results
Question:
Digital adoption/awareness
Findings: Findings:
● Most private companies and govt agencies/operators ranked Digital Adoption as ● Most of the water value chain ranked Digital Adoption as the 3rd most prevalent

●
the 3rd most prevalent barriers to adopt emerging technologies.
Some of the issues mentioned are readiness of the staff, management and ●
barriers to adopt emerging technologies.
Some of the issues mentioned are readiness of the staff, management and

stakeholders to adopt to new technologies and ways of working. stakeholders to adopt to new technologies and ways of working.
117
Pulse Check Results
Question:
Talent
Talent
Findings: Findings:
● Govt/agencies vote for IT/system related issues are distributed quite evenly in ● Water operators, technology specialist, water management, distribution and R&D
the middle ranks with equally low numbers on extreme ends. voted Talent as the 4th most prevalent barriers 41% of the respondents rated
● Private companies clearly rank IT/system as the second most prevalent
barriers - this could be due to the top blocker remains the incompatibility of ●
talent as 4th most prevalent barriers in adoption of emerging technologies.
There is an even distribution of ratings for Rank 2 and 5 under talent issue.

physical infra and traditional process.
118
Pulse Check Results
Question:
Regulatory and policy
Findings: Findings:
● Most private companies and govt agencies/operators ranked Regulatory and ● Water operators voted mostly for Rank 5 on regulatory and policy as well as most
Policy as the 5th most prevalent barriers to adopt emerging technologies. representative of the value chain. This is an indication that across value chain

● There are also no issues related to regulatory and policy listed in the open
questions - the reason for this could be because the water industry players are ●
agrees that regulatory and policy is not a barrier for adoption.
There’s an even distribution of rank for the the other reps from value chain
mainly under the purview of local authorities, and its direct operators suggesting that they may or may not fully understand the regulatory and policy

(privatised government entities). within water industry when it comes to technology adoption.
119
Pulse Check Results
Question:
Funding
Findings: Findings:
● Most private companies rank funding as the list prevalent barriers to adoption ● 46% of the respondents ranked funding as the least prevalent barriers to adoption
of emerging technologies in water industry, in contract the government of emerging technologies in water industry, while 27% of respondents voted for
agencies and operators votes are loaded to the both extremes 43% Rank 1 Rank 1.
●
and 32% Rank Funding as the least prevalent barriers.
This could be due to the relationship between the private sector and govt
● In terms of value chain - water operators voted most for Rank 6 and Rank 1,
similar pattern to Technology Specialist.

agencies within water industries (small circle) and the heavy reliance on
private sector vendors by the government.
120
Pulse Check Results
Question:
Please describe one key issue/challenge your organisation needs the most help with when it comes to
developing emerging technologies or digital capabilities. (n=52)
Findings:
1. The top three issue listed by all the value chain

are:
○ Funding - 29%
○ Talent - 17%
○ Others (data, size etc) - 14%
1. Majority from the water treatment and

operation are facing funding issues, followed
by technology specialist and wastewater
companies.
2. All the value chain (2%) cited that digital

adoption is a challenge when it comes to
adoption of new technologies.

Notes:
1. % out of 52 responses for all the value chain from public and private sectors

121
Pulse Check Results
Results on 4IR Emerging Technologies Focus Areas in the Future
Question:
What other technologies or digital areas is your organisation focusing on in the near future (3-5 years)? (n=63)
Findings:
1. Current and focus for 4IR technology are consistent for

value chain. This is align with the estimated duration of
projects from the respondents.
2. Notably, projects related to new technologies will take

longer time considering legacy systems, readiness and
upskilling needed for the implementation.
3. Only two segment of the value chain are looking at

Blockchain in the future, water treatment and
operations and water supply/distribution. This could be
due to the lack of proper data ecosystem for water
generally.
4. All of the value chain (2%) signaled that they will be

focusing on advanced materials and technologies in
the future.
Notes:

4. Only 63 responses are valid while 23 responses were not taken into
MyDIGITAL Catalytic Projects the analysis
122
Pulse Check Results
Question:
What are some projects or initiatives utilising any of the emerging technologies that your organisation is currently working on? (n=63)
No Public sectors No Private companies
1 NHYDAA (index model for level of water stress) 1 Digitised analysis data
2 Water quality Network monitoring
2 Big data, ERP and data analysis
3 Iot on water monitoring, smart meter , NRW
3 SCADA
4 Cloud server
4 RTU SIV, Field force management, Meter RFID 5 VR for site treatment plant
5 Operation 6 Robotics
6 DIPAN GIS 7 Early flood warning system
8 Water pump, Water quality Network monitoring
7 Financial
9 Water Demand per catchment area
Cloud Computing (High Performance Computer for Downscaling Hydro-climate
8 10 Chlorine dosing system
Data Projection) and Cloud management
11 Semicond Factory
9 Plant Automation
12 Durian plantation
10 Projek Jernih
13 Automation of systems
11 Projek Sekolah Bestari
14 Command centre for pipe network
12 Production and power management

Notes:

123
Pulse Check Results
Question:
What is an estimated timeline of these projects or initiatives to be implemented/developed?
Findings:
1. 46% of respondents from the public sector

cited that it will take 37-74 months for the
projects to be implemented
2. An opposing trend can be seen between

private and public on the duration - private
companies tend to have a shorter
implementation runway. This could be a
reflection of the change complexity and
implementation within the two sectors, with
public often presenting a more complex
change agenda.

124
Pulse Check Results
Summary on findings
Profile and demographic 4IR Emerging technologies adoption challenges and issues
● Most respondents are involved in water treatment and operations, followed by 1. Rank of barriers in adoption and/or utilisation
water supply and distribution a. Digital infrastructure
b. Funding
● Most respondents are also under the water authorities and operators category c. Digital adoption
2. Key issue/challenges to adopt/implement
● Both data shows that even if they are a private entity, their role are very closely a. Technical know-how
related to the water authority and local authorities b. Talent and change management
c. Funding
● The technology providers are not water industry specific and are well distributed
across specific components such as monitoring technology, piping technology and
administration technology and platforms Issue themes Issue/Challenges
● Lack of funding for technology adoption

4IR Emerging technologies adoption level and status Funding / Financial
1 ● Explore financial assistance from government
allocation
1. Adoption level ● Need to prioritise allocation for capex
○ 41% respondents from the pulse check have no to little awareness
○ 49% are either adopting, prioritising or undergoing transformation
● Need more expertise in this field
2. Project utilising 4IR emerging technologies 2 Talent ● Need to digital upskill and reskill workforce
○ 18 organisations do not have any projects ongoing ● Need for support from senior management
○ 3 cloud computing
○ 5 big data
○ 11 on water pump technologies ● Need more awareness and willingness to transform from
conventional to emerging/ digital technologies
3. Duration of projects implementation Digital adoption /
3 ● Need management support on technology implementation in
Awareness
○ Most organisations plans to complete the ongoing projects within 6-36 organization
months ● Low awareness of the security system
4. Funding allocations
○ Most organisations are uncertain of the budget allocation ● Infra issue for data storage
● Need to store data for better record tracking in the future
○ Followed by RM300k and below as a majority allocation 4 Digital Infrastructure
● Need to create secure database with data protection
5. Technologies priority
○ AI as a top priority- related to prediction and analysis ● Latest technology on pipe rehab project and NRW

○ IoT - water management and monitoring 5 Others management system, Scada system
○ Cloud computing and big data - data management, analysis and sharing ● Guideline and SOP
125
Pulse Check Results
Conclusion on findings
Participation and readiness Projects, barriers and challenges Conclusion
● Local water authorities and government ● Most respondents emerging technology

appointed operators make up a large part focus is around internal projects - such as
of the water ecosystem and form 55.8% of upgrading process management and data
respondents. platforms, monitoring and operations using Sectoral workshop concerning water
the technologies. players issues and challenges may
● Pulse check shows water industry not be impactful enough to surface
respondents are in need of increased ● Fairly low challenges related to regulatory catalytic project opportunities
awareness on 4IR emerging technologies and policy issues (e.g. 70% gave Rank 5 considering these factors:
potential and application. and 6). Survey showed a heavier focus on
capacity and capability issues (62% gave ● low awareness of 4IR
● 67% of respondents from private sectors Digital Infra Rank 1-3, 72% ranked emerging technologies
categorised their organisation at unfamiliar IT/system Rank 1-3, 65% rank Digital ● regulatory and policy issues
or aware of 4IR emerging technologies, adoption/awareness between Rank 1-3).
out of 55 organisations only 8 recognised rated fairly low in terms of
themselves to have applied and drive the ● Challenges faced are predominantly challenge
capability in their organisation. around legacy structures, hardware and ● private sector adoption
processes - that require local authorities’ currently fairly low
strong political will for digital
transformation.

126
Utilities -
List of Issues From Private Sector Catalytic
Project Owners
The National 4IR Policy & Malaysia Digital Economy Blueprint have initiatives that are found to be relevant to
use cases gathered from MyDIGITAL CP

under Utilities (companies)
MDEB T2 S3 I4
“Establishing proper regulatory framework as well as
Adopt an agile regulatory approach to meet the
reviewing existing policies to support drone operation
needs of digital economy businesses
and TNB’s asset gazettement”
(Cluster Economy)
(e.g. Tenaga Nasional Berhad)
4IR PST1
MDEB A3S2 I3
“Industry players/stakeholders to be well-versed with
Increase adoption of digital technologies
usage of digital tools and technologies to maximise
and utilise digital tools to improve efficiency
productivity and efficiency across the organisation”
and productivity
(Cluster Government) (e.g. Tenaga Nasional Berhad; SPAN)
4IR PS U1/4IR PS U4
Review existing financing schemes to “Budget allocation to be increased and innovative
facilitate the development of 4IR funding schemes to be implemented in promoting the
technologies in utilities business development of 4IR technologies in business”
(Cluster Economy) (e.g. NAHRIM; SPAN)
4IR P1 S3 I71
Enhance 4IR-related courses in HEIs and “There is need for talents to be fully equipped with
TVET institutions through better programme mandatory skill sets related to 4IR to remain
MyDIGITAL Catalytic Projects design and delivery

(Cluster Digital Talent)
competitive and meet the changing needs of the
industry”
(e.g. Tenaga Nasional Berhad; NAHRIM)
128
Overview of issues
Common themes of issues raised by companies under the Utilities Vertical
Issue All issues

MyDIGITAL CP has Themes of issues raised via EOI
category (number of companies)
received a total of
● Lack of clarification from project owners on policy requirements especially on
cloud/data management issues
5 Policies and
regulations
5
●
●
Approval process to get drone flying permit is taking too long as of the
current regulation
Need for proper ‘No Fly Zone’ gazettement for critical assets.areas to
EOIs/ Proposals mitigate trespassing and ensure safety
● Content that are not disposed of or not retained as legally required creates
compliance risks
● Data integration
submitted by ● Industry players face challenges in terms of adopting digital technologies
3
Digital adoption across the organisation due to change management
4 Digital 3
●
●
Need more awareness specifically in digitalisation among the stakeholders
such as water operators
Need more funding/budget allocation to adopt new technology
entities ● Internet connectivity need to be upgraded to speed up data processing and
automation process in rural areas
● Need for sufficient talent supply in the workforce with good exposure in digital
2 capabilities
Talent
(raised by 2 companies) ● Skilled talents are required to operate drones with good exposure and
knowledge of electrical assets to ensure better inspection outcome

Total: 13

129
List of all issues under Utilities vertical
Policies & Regulations
National Water Digital Infrastructure Data integration, centralization and human capitalization
Research Adoption for Climate
Institute of Change Vulnerability and
Malaysia Resilience Development in
(NAHRIM) Strategic Sector
Suruhanjaya Data Industri Perkhidmatan The bureaucracy : before proceed to procurement process, the paperworks rather lengthy with 6 steps of approvals before we
Perkhidmatan Air Negara -Spatial proceed to tendering process
Air Negara Mapping Interactive-
(DIPAN SMI)
Tenaga Drone Security Fly Zone Long permit-to-fly approval process of current regulation to support Drone Operation for TNB to fly drone for surveillance/inspection
Nasional works especially during emergency event i.e. natural disaster, flood, fire etc. (while operations need to be deployed immediately).
MyDIGITAL
Berhad (TNB)
Tenaga Drone Security Fly Zone TNB's crticial areas/assets aren't gazetted as No Fly Zone These utilities assets are CNII, hence it's important that the critical
Catalytic
Nasional areas/assets are gazetted as No Fly Zone, to mitigate trespassing and for the purpose of safety and security of the country.
Berhad (TNB)
Projects
Tenaga
Nasional
Berhad (TNB)
Enterprise Content
Management
Out-of-control content creates compliance risk.
Content not disposed of or not retained as legally required creates compliance risks and ultimately leads to financial impact.
MyDIGITAL
Catalytic
Projects
130
Digital Adoption
Ranhill water Desk board for Command More to data integration. Other than that, digital adoption is not so much of a issue. So far it is ok.
services Center
Suruhanjaya Data Industri Perkhidmatan Some of our main stakeholders like water operators, have limitations knowledge, funds, and excitement to leverage technology. The
Perkhidmatan Air Negara -Spatial Mapping importance of digitalisation for the new solution is not set as the priority for changes, most of systems are silo and have limitation
Air Negara Interactive- (DIPAN SMI) talents especially in analysis.
Tenaga Enterprise Content Change management, which include obtaining buy-in in adopting digital technologies across teams, is a challenge.
Nasional Management
Berhad (TNB) Several factors include:
- Fragmented content prolongs cycle time. This is considering that content locked in silos and fragmented applications are resulting in
manual search & retrieval, delays and error resolution time that impact cycle time.
MyDIGITAL
- Inaccessible content also impacts service and product quality. Inability to find information results in uninformed decisions that impact
service and product quality and frustrate both employees and customers.
- Insufficient and inexperienced internal talent to support the overall ECM implementation roadmap in TNB especially in the area of
change management
Catalytic
Projects
MyDIGITAL
Catalytic
Projects
131
National Water Digital Infrastructure Obsolete physical infrastructure and limited budget allocation
Suruhanjaya Data Industri Perkhidmatan We have limitation on funds to develop the system hence we come out with the phases by phases. Stakeholders should look into the
Perkhidmatan Air Negara -Spatial importance of the digitalisation specially on data as its fullest potential and derive maximum value added for the decision making and
Air Negara Mapping Interactive- solution.
(DIPAN SMI)
Tenaga Drone Security Fly Zone Minimum coverage and slow data connectivity in some isolated areas within the area of TNB assets for real time data transfer, data
Nasional processing and automation process.
MyDIGITAL
Berhad (TNB)
Catalytic
Projects
MyDIGITAL
Catalytic
Projects
132
Talent
National Water Digital Infrastructure Insufficient talent and exposure

Tenaga Drone Security Fly Zone Insufficient skilled talents as drone operators with the experience and knowledge of electrical assets and TNB system for a better
Nasional inspection outcome.
Berhad (TNB)
MyDIGITAL
Catalytic
Projects
MyDIGITAL
Catalytic
Projects
133
8.6
Others:
● List of Issues from
Project Owners
List of issues raised by companies under the Others sector
Policies & Regulations
Cybiant Asia Winning in the Digital Companies need help to adopt IT best practices when operating.
Economy
Digital Adoption
Cybiant Asia Winning in the Digital There is a need to adopt a digital mindset and forward thinking.
Economy
Talent
Creative Smart Vending using cloud The company faces some staffing issues
MyDIGITAL
Imagine Sdn
Bhd
system & IR technology
Catalytic
Cybiant Asia Winning in the Digital
Economy
Requires talent equipped with digital knowledge.
Projects
Others
Creative Smart Vending using cloud Issues related to integration with multiple vendors
MyDIGITAL
Imagine Sdn
Bhd
Catalytic
Creative
Imagine Sdn
Smart Vending using cloud
There are issues related to operation & expenditure
Bhd
Projects
135
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Accelerating Growth of

Malaysia’s Digital Economy

MyDIGITAL Catalytic Projects

MyDIGITAL Corporation | Strategic Change Management Office (SCMO)

Table of Contents Page Table of Contents Page

1 Executive Summary 3 8 Supplementary Information 38

Catalytic Project Owners

Projects Catalytic Project Owners

MyDIGITAL Catalytic Projects 2

How is the programme delivered? What are the facilitation

Bridging the project owners

MyDIGITAL Catalytic Projects 4

Illustration of impact of Catalytic Projects

MyDIGITAL Catalytic Projects

MyDIGITAL Catalytic Projects movers

1. Policies and regulations

Agriculture Internet Of Things 2. Digital infrastructure

Transportation and Logistics Blockchain 3. Talent

MyDIGITAL Catalytic Projects 8

Benefits to the Government Benefits to the Companies

Programme Delivery Framework

Source Onboard Facilitate Monitor

▪ Comprised of representatives from the ▪ Act as the engagement lead to

Examples of technology domains and sectors (non-exhaustive)

▪ Leverage on existing resources &

Catalytic ▪ Provides a collaborative platform for

MyDIGITAL Catalytic Projects 11

Progress up-to-14 February Stakeholder engagements

A wide range of engagements were conducted with stakeholders

104 total issues compiled

Total entities engaged including

MyDIGITAL Catalytic Projects

Promoting MyDIGITAL aspirations and increasing visibility of the

Over 500 companies and 23 countries Introduction of MyDIGITAL CP and its

Projects that are onboard the MyDIGITAL

• Unmanned Aerial System Services for asset

MyDIGITAL Catalytic Projects

critical areas/assets as No Fly Zone to ensure safety of Critical

states in Malaysia have alarming water National Information Infrastructure

Policies and • Prescriptive and non-agile policies/

Digital • Lack of funding / agile financing

• Fragmented data and insufficient

MyDIGITAL regulations and

• A need for high quality network

Projects Legend: None 1-25% 26-50% 51-75% 75-100%

MPC NACSA MAMPU

Ensure protection Facilitate modernisation

9 During the workshop:

51* 39 61% technologies in their farming practices

find it challenging or very challenging to

Key findings on government agencies: Internet of Things (IoT)

MyDIGITAL Catalytic Projects

MyDIGITAL Catalytic Projects

Project Themes Description about projects Companies submitted No. companies

Automation/IoT application in Digitalisation (e.g. automation, IoT application, precision ● Rompin 3

MyDIGITAL’s intervention to date

Rompin Integrated Pineapple Industries Sdn Bhd

Projects infrastructure available in the plantation.

MyDIGITAL in collaboration Focus of Agriculture Sectoral Workshop Logistics

Potential invitees Objectives of the workshop

● Which gap or mismatch in our current financial assistance to Agrofood

MyDIGITAL Catalytic Projects

MyDIGITAL Catalytic Projects

Focus of Cisco’s CDA programme in Malaysia