OCA Circular No. 356-2023

l\epublic of tbe ~btlipptne~
~upreme QCourt
®fftce of tbe QCourt ~bmtnt~trator
;.tfIlantla
OCA CIRCULAR NO. 356-2023
TO ALL DESIGNATED AND STATUTORY FAMILY

COURTS, AND REGIONAL TRIAL COURTS
HANDLING CASES INVOLVING CHILDREN IN
CONFLICT WlTH THE LAW
SUBJECT: ADMISSION REQ!JIREMENTS AND PROCESS OF

THE DEPARTMENT OF SOCIAL WELFARE AND
DEVELOPMENT REGIONAL REHABILITATION
CENTER FOR YOUTH FACILITIES NATIONWIDE
The Department of Social Welfare and Development (DSWD)

Regional Rehabilitation Center for Youth (RRCY) is one of the
facilities maintained by the DSWD through its regional offices,
except in the Bangsamoro Autonomous Region in Muslim
Mindanao. It is a facility designed to provide intensive treatment in
a residential setting for the rehabilitation of Children In Conflict
with the Law (CICL) whose sentence has been suspended.
To facilitate the efficient coordination and admission of CICL

to the RRCY facilities nationwide, the DSWD requested the Office
of the Court Administrator to inform the concerned courts on the
admission requirements and process of the RRCY facilities.
Accordingly, all concerned courts are hereby INFORMED that

apart from the commitment order issued by the court, the referred
CICL for admission in the RRCY should also bear the following
admission requirements:
1. Medical Certificate before the release of the CICL from

jailor any detention facilities
2. Social Case Study Report
3. Certificate of Live Birth
4. School Report Card, if any
5. Psychiatric Evaluation, if any
6. Latest Drug Test Result and Drug Dependency Examination
Result, for drug related cases
-------- --- - - .-
· .
Re: Admission- Requirements and Process of the Department of Social Welfare and
Development Regional Rehabilitation Center for Youth Facilities Nationwide
Further, the Local Social Welfare and Development Office or

the referring party should ensure the facilitation and completion of
the aforementioned admission requirements, as well as participate in
the Pre-Admission conference to be convened by the RRCY. This is
to ensure that the CICL's problem and background will be discussed
prior to admission, orient the CICL and referring party of the
facility's programs and services, and initially discuss roles of the
Local Government Unit, family, and community on the reintegration
and discharge of client.
The process and requirements are observed by the RRCYs in

compliance with the approved Standard Operating Procedures of the
Department on the Case Management in Center and Residential
Care Facility, copy of which is attached as Annex "A".
For the guidance and observance of all concerned.
20 October 2023 -
Administrator
~IA CJ/;-C/rgUdr.dswd,rrcy .cicl

Annex "A"
Doc. Control No. DSWD-PMS-SOP-007
DSWD
Department of Social Welfare and Development
Rev. No.
Effective Date
02 Page 1 of 14
CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY

-' _ .. - ..--- _--_._-" _ __ _._.. _._ . _--" - -------------------____; -"" ..
Document History
I Date Originatedl
Rev. No. DRRRF No. I
i
Description of Change Originator
Revised
Program
December 14,
00 DRRRF-2021-252 Initial Release Management
2021
Bureau
Program
II 01 DRRRF-2022-136 First Revision Management .~ March 11, 2022
I Bureau
I
I
I -~¥- t- Inclusion of the ISO Program
I
I 02 DRRRF-2022- 'fIll
i
I 9001 :2015 Certification Management S{~i-c~ 'ott" ~"ll,'UI1.1..
I! I
,i
Mark Bureau
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t.- .••....... _ ........••.............. - ....•• .__ .__._---_._ .. . .... _ .. _._ .. 1--'--"" .... _ ......... _ .......... _ ...... ........ _ ..... _--_ .... .. _ . ........ _ ... _ .. ......•..• -.... --.-.~- .. -.~-- ... -- .. --
Il--_. __. __. __._. . _. . _..... -_ _--_ _-_ ... .. ...._. __ ._.
I ~.,~
REVIEW AND APPROVAL
I PRINTED NAME POSITION
Director,
PREPARED BY:
I
I
MARICEL C. DELORIA
. Program Management Bureau
Assistant Secretary for Statutory
ATTY. ELAINE L. FALLARCUNA Programs under Operations
REVIEWED BY:
~
Gro_"!P!.. . _____ . . . . . . . . --1
j
RODOLFO M. SANTOS, CESO II DSWD Quality Management
....... _ ... _---
Representative
APPROVED BY: JERICO FRANCIS L. JAVIER Undersecretary for Operations
DISTRIBUTION LIST:
--_.
This document is updated and
controlled if it bears the BLUE
OPERATIONS GROUP, CENTRAL OFFICE-PROGRAM "CONTROLLED COPY" stamp.
MANAGEMENT BUREAU, ALL FIELD OFFICES and Otherwise, please refer to the
CENTER/RESIDENTIAL CARE FACILITIES Document Controller (DC) for your
upd~l~d copy.
-_ _--,
This document is a property of the Department of Social Welfare and Development (DSWD) and the contents are
treated in strict confidentiality. Therefore, unauthorized reproduction is strictly prohibited, unless otherwise permitted by
the DSWD. All inquiries regarding this procedure shall be directed to the Management who is responsible for its control.
Uncon/rolled copy if printed. Discard properly after use.
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DSWD
Doc. Control No. DSWD-PMB-SOP-007
Rev. No. 02 Page 2 of 14
Department of Social Welfare and Development Effective Date .i'{~V!\V{Y "10, lO').~
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1.0 Purpose:
To ensure that clients receive all the services they need in a timely and appropriate
manner towards sustaining, enhancing and restoring client's social functioning.
2.0 Scope:
This procedure applies in the social case management in the Center and Residential
Care Facilities managed by DSWD Field Offices. This covers procedures from the
Initial Contact with the client, to Follow-up and After Care Services.
3.0 Associated Reference/s:
3.1 Administrative Order Number 15 series of 2012 or the "R.evised Standards on

Residential Care Services"
3.2 Administrative Order Number 22 series of 2005 or -the "Recommended Cost of
Care and Maintenance of Service Users in Res! entiaVCare Facilities
3.3 Memorandum Circular No. 17 series cf 2018 or the Revised Guidelines
Governing the Registration, Licensing of Social and Accreditation of SWD
Programs and Services
3.4 Program Manuals of the Center and Residential Care Facilities
3.5 DSWD Time-bound Case Management
4.0 OfT
e 101 Ion 0 fT erms:
__ . :"r~'" ~
TERM DEFINITION
Center Refers to a facility which provides non-residential care services to the
poor, vulnerable and disadvantaged individuals or families in crisis
providing' appropriate intervention geared towards the healing,
rehabilitation, recovery and reintegration of residents to the family/ !
community. The facility also serves as training center for persons with
. disabilities to gain vocational and employable skills .
Residential Refers to a facility which provides residential care services to the poor,
Care Facility vulnerable and disadvantaged individuals or families in crisis providing
appropriate intervention geared towards the healing, rehabilitation,
recovery and reintegration of residents to the family/ community.~
Residential An alternative form of care providing 24-hour group living services on a
Care Services temporary basis to individuals whose needs cannot be adequately met
b~ their own families and relatives over a period of time.
Center-based Services rendered in facilities referred to as "centers" on a daily basis
Services/Non- or during part of the day, addressing immediate crisis or developmental
Residential concerns of an individual, group or family. Clients of these facilities have
Services families to return to after each segment of the brief treatment or after
undergoing developmental activities.
Social Work Refers to the progressive transaction between the professional social
Helping Process worker and the client, consisting of a series of problem-solving activities I
aimed at assistinq people to regain equilibrium and to achieve growth I
in coping capabilities. ~__j
This document is a property of the Department of Social Welfare and Development (DSWD) and the contents are treated in
strict confidentiality. Therefore. unauthorized reproduction is strictly prohibited. unless otherwise permitted by the DSWD. All
inquiries regarding this procedure shall be directed to the Management who is responsible for its control. Uncontrolled copy if
printed. Discard properly after LIse.
.
DSWD
. __ ..... -_.
Rev. No. 02 I Page 3 of 14
""

Effective Date
._ ....•..
.{(p\'(rt\~r' ~o I "l.-o),l
Social Case ' A procedure to plan, seek and monitor services from differe nt social
Management agencies and staff on behalf of a client. Usually one agen cy takes
primary responsibility for the client and assigns a case mana gar, who
i coordinates services, advocates for the client, and sometimes controls
resources and purchase services for the client.
Multidisciplinary Refers to the Center Head, social workers, psyc hologist,
Team/Helping psychometrician, nurse, medical officer, houseparents, m anpower
Team development officer in the facility and other significant rnernbers such
I as teacher/educ~tor among others. .' ...
Case Manager Links clients to needed resources that exist in complex service delivery
networks and orchestrates the delivery of services in a timely manner.
In the Center and Residential Care Facility (CRCF), the case manager
.- is a Registered Social Worker. .. ___ . i
Social Worker Refers to the Social Worker in the Center and Residential Care Facility.
Client/Resident Refers to the individual or group that the CRCF is catering t o. It also
refers to the resident under temporary she-Iter and protective custodyof
the DSWD-ma_naged facilit~. _....
5.0 Procedure
_H•••••••••• _·
! TURN
, FLOWCHART I PROCEDURE D TAILS RESPONSIBLE
INTERFACE
DOCUMENT
AROUND
i , TIME
f-.
!
. '" r -
, START I
I
I I. . Pre-A~r;nissjon
I Ptt~~u#lnitial
, Contact
I.A. Access/Entry to
I 'Agency (Facility)
I
Client admitted in the
l WALK-IN/SEEKS CRCF are either walk-in,
SERVICE/REFERRAL, outreached, referral from
OUTREACHED ' the Local Government
I Unit (LGU), law
enforcement agency,
I
hospital, court, and or
other Social Welfare !
Agencies, individuals and
government or private
agencies.
i The Social Worker (SW) Social Worker 30 minutes

I conducts initial interview on duty !
with the client or referring
earty to determine ._._ .. . 1._
strict confidentiality. Therefore, unauthorized reproduction is stn'ctly prohibited, unless otherwise permitted by the DSWD. All
inquiries regarding this procedure shall be directed 10 the Management who is responsible for its control. Uncontrolled copy if
printed. Discard properly after use.
/1.
DSWD
" I
Department of Social Welfare and Development I Effective Date

I .{-<pkW'l btl'" 1'1) , "1-C>l'1-
- ..~..••......
--. ,

_.
eligibility to receive
services in the CRCF.
I Remarks: In new normal

situation/emerging
infectious diseases, the
LGUs are encouraged to
refer clients in group
considering health and
safety protocols and use of
available isolation facility
in the RCF.
If yes, the Social Worker Social Worker Accompiishe" Upon
on-duty conducts intake on-duty d Intake client's
interview and accomplish Sheet referral to
the Intake Sheet, and the or arrival in
client/referring party and the facility
NO the SW signs the informed
consent portion for further
1 I! data gathering activities.
REFERRAL TO Level 1:
OTHER If no, the Social Woi1<er . Referral within 5
AGENCIES on-duty refers the client tp j' Letter, i days;
other agency if his/her . Level 2:
needs are beyond the within 8
service capacity of the hours;
CRCF. Level 3:
(Endor:;sement should be within 4
made rf~petJding on the I hours
Level of Accreditation
The Case Manager Case Manager, Referral 2 hours
CONDUCTS PRE- facilitates conduct of pre- Referring Party, Letter, Social
admission with referring Parents or any Case Study
party, client's family and available family Report, .-
other center staff to members, if Medical
discuss the problem of the possible. Certificate ;
client in line with his/her and other I
admission to the facility, ! medical !
and orient the referring : documents
party and client on the I that may be
programs and services of required
the facility and health and based on the
safety protocols in times of health and
pandemic. The LGU with safety
the family shall also be protocols
discussing discharge plan issued by the
focusing on the roles and ! LGU, Court
responsibilities of the Order,
LGU, family and Minutes of
community. Pre-
admission
conference,
strict confidentiality. Therefore, unauthorized reproduction is strictly prohibited, unless otherwise permitted by the DSWD. All
DSWD
Rev. No.
Effective Date S{f~

02
b-ey-
Page 5 of 14
~O , 1-O1."l
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It is also part of the Initial

discussion the Assessment
documentary Report
requirements needed to
be prepared by the
referring party and
presentation of the said
documents during the
Admission Conference. I
Remarks: In some cases,
like walk-in and
emergency, pre-
admission conference
cannot be done, and
therefore admission
conference comes
immediately once client is
assessed to be eligible for
services. -..,..,. .- - - - --+-----+-----1
CONDUCTS II. Admission
ADMISSION Phase
Aelping Minutes of 1 day
CONFERENCE Facilitates conduct of Team/Multidisci admission
admission conference, plinary Team, conference;
Contract' setting with Referring Party Signed
referring party and Contract/
orientation 01') the general Kasunduan
rules, and polices of the
facility.
The Case Manager Case Manager Accomplishe

accomplish Admission d Admission
Slip, and requires referring Slip;
i party's signature. Accomplishe
I Client/resident of legal age d Data
I is required to affix his/her Privacy
signature as an Consent
expression of conformity. Form
Parent/relative of minor
client/resident should sign
the admission slip
witnessed by the referring
party. Client/Resident
Signing of Data Privacy
Consent or Pahintu/ot
Hinggi/ sa Pagkalihim ng
Datos' is also facilitated in
compliance to Data
, Privacy Act of 2012 .
..... ... _. _l_ -'-- .L_ __.....j
strict confidentiality. Therefore, unauthorized reproduction is strictly prohibited, unless otherwise pennitled by the DSWD, All
inquiries regarding this procedure shall be directed to the Management who is responsible for its control. Unoontrol/ed copy if
IJ
"'DSWD
-
Rev. No.
Effective Date
02
-C-{p\e.Wlbcr ,)D.
I Page6of14
wn
I Orients client/resident Social Worker Two days

about the facility and on on-duty/Case upon
the existing house rules Manager, admission
I and policies of the facility, Houseparent , (Toddlers
and introduces his!her to i and Infants
the Helping Team!Multi- j are
disciplinary Team. . exemptions
)
The Houseparent Houseparent on Records on - During----·--

CONDUCTS
conducts an inventory of duty the Inventory client's!
INVENTORY OF the client's!resident's of' Chent's resident's
CLlENT'S/RESIDENT'S belongings and records it. ,belongings 1st day in
BELONGINGS The client/resident the facility
referring party and or
parents are required to
1 affix their signature in the
Inventory of Belongings.
~----r-"-P-R-O-V-I-D-E-S-S-E-T-O-F---r-t--:::T:-h-e7H;-o-u-s-e-pa-r-e-n:-
p-r-o-v:-id;-e-s-':l~~Id;-;--ou-s-e-p--;:a-re-n--;t-o-n--'
t -.f-=D-;-is-"tr'7.ib-u""'t;-io-n--+-:D=-u-r7in-g---l
the resident with set' of duty Sheet, client's!
CLOTHING, clothing, toil~tries;'':: Logbook, resident's
TOILETRIES, footwear, and the liKe . Accomplishe 1S1 day in
FOOTWEAR, AND THE based on standards as per ." d Requisition the facility
LIKE TO THE AO 22 s.2005 and on the and Issue
CLlENT!RESIDENT result of the inventory of Slip
the resident's belongings.
(Ttiis, is not applicable to
1 . }On-r9; idential facilities). -+-
Refers:".' or submits : -CM:-e--:d-:-ic-a-:-I-O=ffC-jC-e-r,--lI'-CI:-n-:-it:-ia-;-I---+-=During
CONDUCTS client/resident for physical Nurse physical client's!resi
INITIAL MEDICAL '" examination and pre-natal I examination dent's first
IEXAMINATION ..~~~ check-up in case client is report day in the
pregnant. facility
'-----~J~. e-
I;;. ,~: In the absence of medical RCF concerned

personnel in the CRCF, staff, Municipal
. ~.I~ the client/resident is being or City Health
brought to the Municipal or Officer
It::--
City Health Office for
medical check-up.
For some cases, for Dental Clien t 'siRe

purpose of determination examination i sident's 2nd
of client'slresident's age, report i to 7th day in
dental examination is the facility
conducted.
onmea. Discard properly after use.
DSWD-PMB-SOP-007
DSWD
02
S(.~~l:><:'"
Page 7 of 14
7)0 , 1.-0).1
CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY --]
! The Social Worker on-duty Social Worker Logbook During

ENDORSES THE endorses the on-duty, client's/
CLIENT/RESIDENT client/resident to the Houseparent resident's
TO THE Houseparenton duty, and first day in
brief the latter on the the facility
HOUSEPARENTS client's/resident's
disposition as well as the
case background to
enablethe Houseparentto
understand the
client's/resident's behavior
i and interact with his/her
properly. (This is not
I
applicable to
residential facilities)
non-
.____ _ __ .
j_ !
Remarks: In new normal situation, client/resident should undergo

quarantine in the CRCF's isolation roomlfacili!y in compliance to safety and
health protocol to prevent possible spread ofvirus. Length of quarantine will
depend on the existing protocols..and guidelines of health and local
authorities.
III. Center-base~
CONDUCTSIN-DEPTH Intervention ~
INTERVIEW Phase
III.A. Explor~tion,
Assessmentand
Planning
i
I The Case Manager Case Manager Accomplishe Within 24
I, conducts' initial d Intake hours upon !
~ssessment using the Sheet admission
intake sheet. It solicits
snformanon on the Remarks:
,~,1'individual and her/his Consideration
'o. situation and needs, The should be
given to
Case Manager probes victim-
deeper into the survivors of
background of the client abuse who
through validation of are not yet
gathereddata and collated ready to
disclose
information. !
information
about them
and/or their
circumstance
s (t.e. those
who are in
=_
shock or
L- ..L_ __J _L
I _!_~_;_~e_
__ ~
strict confidentiality. Therefore, unauthorizedreproduction is strictly prohibited. unless otherwise permitted by the DSWD. All
inquiries regarding this procedure shall be directed to the Management who is responsible for its controt. Uncontrolledcopy if
Doc. Control No. DSWD-PM 8-S0 P-007
i
""DSWD

Rev. No.
Effective Date
02
Ct\'~W\~.("'"
I Page 8 of 14
W, W1.t
I
..
The psychologist or Psychologist! Initial During 2nd

CONDUCTS INITIAL psychometrician conducts Psychometrician, Psychologica to 7th day of
PSYCHOLOGICAL initial psychological I Assessment client!
ASSESSMENT assessment of the Report. resident in
client/resident. the facility.
Psychological assessment
will only be administered In new
to children who are 5 years normal
old and above. situation.
assessmen
For CRCFs without a t is
psychologist or conducted
psychometrician, after the
outsourcing of client'slresi
psychologist to provide dent's
psychological assessment quarantine. i
I-------- is facilitated. .;_----,-,---~__:"'-....,......---...--I_:__:_:__,__---+-=:---:-------1
-.. - - ---------+-:'-=.;;.:.;==-=;:;
Gathers additional He1ping Initial During
GATHERS information from the Team/Multldlsc: Assessment client's/
INFORMATION client/resident, significant~ plinary Report from resident's
others and the worker's members, other 2nd to 3rd
FROM OTHER own observation on the Referring Party, Helping/Multi week of
SOURCES client/resident. It gujde~' LGU Social disciplinary stay in the
the Social Worker's focuS_9 Worker Team facility
in the formulation of members
Intervention Plan,
At this stage. the request

for Parental/Family
,capability Assessment
(PGA) is also coordinated
-.by the Sbcial Worker to the
concerned LGU.
Ihe Social Worker drafts Social Worker, Social Case Within 5
PREPARES SOCIAL the Initial Social Case Client/Resident Study Report days after
CASE STUDY Study Report, and admission
Helpingllntervention Plan for Level 3 ;
REPORT AND with the Client/resident. Within 15
INTERVENTION The Social Worker days for
.• PLAN .'':; I addresses with the Level 2 /1
I clients/residents Accredited;
.,1 collaboratively to identify and Within
the problem areas and I 30 days for
needs, then formulate a i Level 1
I structured plan for
I achieving both short- and Helpingllnter Within 15
I long-term goals. vention Plan days after
! admission
, The Social Worker present Helping Minutes of During
CONDUCTS CASE the case to the Helping Team/Multidisci Case client's!resi
CONFERENCE Team/Multidisciplinary plinary Team, Conference dent's 4th
Team, and gathers, Referring Party, with week in the
updates on the adjustment i LGU agreements facility;
strict confidentiality, Therefore, unauthorized reproduction is strictly prohibited. unless otherwise permitted by the DSWD. All
inquirie:; regarding thi:; proceduro :;hal/ be dirocted to the Management who ts responsible for its control. Uncontrolled copy if
. _ _-------------
..
DSWD
Department of Social Welfare and Development Effective Date .s{\,~\1\\

btl"'" ~O I J01"
L-
CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY _j
, of the clienUresident in the and
I
facility and result of the recommenda Note: Case
assessment of other tions conference
members of the team and maya/so
share their professional be
knowledge, information cOrlducted
and concern on the case. as need
The result of the case! arises
conference shall be the
basis for the formulation
and implementation of the
Intervention Plan.
The Case Manager Case Manager Updated J During
REVIEWS THE Helping! client's 4th
reviews and update the
INTERVENTION PLAN Intervention Plan based Intervention week in the
on the result of the case Plan I facility
conference, if necessary. conformed by
.,. the resident,
if applicable.
1-- .__. -+--_-=:-:::-_.:!-6 !-- ._ __ 1-- -f-:::---:----:-:----l

III.C.. Duringthe
Implementation'of client'slres
IMPLEMENTS Planand ident's
INTERVENTION Monitoring stayin the
r
facility
AS PLANNED
Helping Progress whichis a
,_____ The
'.. Team/Multidisciplinary
Helping Team/Multidisci
plinary Team
Notes!Recor
dings/Report
minimum
of six
l-lmplernents and facilitates s, months
8 provision of services to the

client/resident
improvement
functioning
towards
of social
and
Manifestation with
Report,
Accomplishe
d
exception
to the
Social following:
I
I
achievement of Welfare a. Early
rehabilitation goal. Indicator/Soc reintegr
ial ation!
Functioning rehabilit
Indicator/Soc ation
ial prior to
Rehabilitatio six
n Indicator months;
b. Six
months
and
beyond
dependi
ng on
the
strict confidentiality. Therefore. unauthorized reproduction is strictly prohibited. unless otherwise permitted by the DSWD. All
l1li DSWD
Rev. No. 02
I Page 10 of 14
Department of Social Welfare and Development Effective Date .iW-\<..VY\btr ~O, 1-0').1

,,-.,~~
I
coping
of client/
resident
and
oilier
circumst
I ances
of the
case
and the
assess
ment of
the
Social
Worker.
The Helping Helpfng Team/" Progress Level 1

MONITORS Team/Multidisciplinary I Multidisciplinsry Notes! Accredited:
PROGRESS OF Team
progress
monitors
of
the Team
the
1 Recordings!
Report
Quarterly
CLIENT/RESIDENT
client/resident in relation Level 2
to achievement of go~ls. . Accredited:
Monthly
Level 3
The Helping Tteam/ Helping Teaml Minutes of Accredited:
MultidilSCipl'inary Team Multidisciplinary Case Done
conducts regular case Team, LGU, Conference based on
coaferance as part of Family if Intervention
monitoring the case. available Plan .
j----~ ..
..•.... ... ~
---___::;.._,__----_"._h.....L----.------l---.-----+-.~.-.-.---+------"-1
~}
CLIENTS
ACHIEVING,:.
PROGRESS?
NO
I The Social Worker Social Worker, Modified During

REASSESSES reassesses and modifies Helping Team! Intervention client's!resi
AND MODIFIES
INTERVENTION
PLAN
1'--------'
f-0) A
the intervention plan per
developments/changes
along helping process and
based on the assessment
Multidisciplinary
Team
Plan dent's 3rd
month in
the facility
of other members of the

Helping Team/
Multidisciplinary Team.
strict confidentiality. Therefore, unauthorized reproduction is strictly prohibited. unless otherwise permitted by the DSWD. All
DSWD

t----------+.---------'--------I
Department of Social Welfare and Development Effective Date
111.0. Evaluation 3 months/S

and Termination . months
after
admission
The Social Worker Helping Records of
conducts individual or Team/Multidisci sessions on
CONDUCTS CASE
group session with plinary Team, i evaluation
EVALUATION clients/residents and Referring Party, !
meets with the Helping LGU Social
Team/Mu Itid isciplinary Worker, Client's
Team to evaluate the family if
progress of the available
clients/residents in relation
to the helping goals set.
f----------- ---- . --+-=:----,:---,--:-:-:-:--.,.......,.--+-::-,--:-,.,-,.--:---f--~--.-
The Social Worker informs Social Worker Letter to the Upon
PREPARES PLAN the referring party Referring receipt of
regarding the client's Party, the
FOR
achievement of P/FCAR, P/FCAR
TERMINATION rehabilitation/helping Termination
goals, and requests for Plan
Parental/Family Capability
Assessment Report
(P/FCAR).
For CICL cases, the Social I Manifestation

Worker informs the court I Report, Final
of the achievement of the Reports
rehabilitation goals of the
client/resident.
The Helping Team/ ! Helping Teaml Discharg e On the

CONDUCTS PRE- Multidisciplinary Team i Multidisciplinary Plan, Min utes agreed
DISCHARGE together with the [Team, of Pre- schedule of
CONFERENCE accepting party conducts! Accepting Party, discharg e the
pre-discharge conference I Client's family, conferen ce. concerned
(PDC) either through I' Key members in After Care parties
virtual meeting or in the community Plan
person. The result of the I such as
pre-discharge conference I Barangay
is confirmed to the Officials among
receiving others
LGU/Agency/other
facilities with reintegration
'-- _ _._.
agreement duly signed by
all parties.
The Helping
Multidisciplinary
--'-._p_re_p_ares
After Care Plan
Teaml
Team
l -' __ . -'--__ . -'
strict confidentiality Therefore, unauthorized reproduction is strictly prohibited, unless otherwise pennitted by the DSWD_ All
inquiries rogarding this proceduro shalf be directed to the Management who is rosponsible for its control. Uncontrolled copy if
ItIIDSWD

_O_pp
I
Department of Social Welfare and Development Effective Date S(,~b-t,... ')0 I 101-1.

... -.- ....
The results of case review

and assessment of the
Helping Teaml
IS THE FAMILY Multidisciplinary Team
OR RECEIVING and referring party shall be
AGENCY READY the basis for the client's
FOR THE transfer to other agency,
REINTEGRATION placement to other form of
OR TRANSFER? i alternative care or
i reunification to the family
NO YES I and community. Likewise,
the receiving agency is
1 hereby informed of the

necessary preparation for
the transfer of the client.
REFERRAL TO LGU
FOR THE PROVISION
If the family is assessed to
OF INTERVENTION be not yet ready for the
reunification, the LGU is
requested to provide the
necessary intervention.
The Social Worker Termination 3-5 working

PREPARES prepares Termination Report! days after
TERMINATION AND Report if the client is for Transfer the PDC
TRANSFER reintegration, a(id Transfer Summary
SUMMARY Summ ryff the elien is for
transfer to oth;er SWA.
Medical Medical One week

Officer/Nurse or ClearancefR prior to
CONDUCTS
GENERAL MEDICAL.
other medical eport lI
, discharge
personnel in the
facility
Social Worker Helping Teaml Accomplishe As per

CONDUCTS facilitates discharge Multidisciplinary d Discharge agreed
DISCHARGE conference for the turn- Team, Client, Slip, Minutes timeline
over of the resident either Family, of Discharge during the
CONF RENCE ND concerned Conference, poe
to the LGU, family, SWA,
1URN-OVER placement to independent SWDAs, LGU Discharge
living, group home living Summary,
arrangement, adoption or Report on the
foster care. Occur when a Inventory of
client is ready to operate in Client's
a fully independent way Belongings
without further service
from CRCFs.
DSWD
Department of Social Welfare and Development Effective Date ~<p-\{.lMbu- ?l> I 1.0"11..
r--------------------------,r=~--_=~~--~~--~~~~~~--._~--~~--~~~--__.
The Social Worker Social Worker, Accomplishe After the
administers satisfaction Client/Resident d Satisfaction conduct of
ADMINISTERS
survey to the client to Survey Form discharge
SATISFACTION determine satisfaction of conference
SURVEY TO THE the resident on the
CLIENT programs and services of
the CRCF. This will also
serve as basis to enhance
or improve the existing
programs and services of
the CRCF to its
1
clients/residents.
"
----- . ------------------+----------.----!------.-----!----------+-------1
IV. Post-Center-
based
REQUESTS Intervention
PROGRESS! AFTER Phase
CARE SERVICE I
IV.A Follow-up
REPORT and After Care
Services
The Social Worker sends

II Social Worker, Progress 6 months to
request to concerned LGU I LGU, other Report/After 1 year after
for the submission of Stakeholders, Care Service discharge
detailed progress report Client, Client's Report
on the. adjustment of the family
client in his/her family and
community likewise the
status of implementation
of after-care services
provided based on the
agreed After Care Plan.
The submission of
Progress Report is also
discussed with the LGU
during the Discharge
Conference.
In some facility, the

request for LGU to submit
aftercare report is
incorporated in the Final
Report submitted to
Honorable Courts.
This document is a property of the Department of Social Welfare and Development (DSWD) and the contents are trealed in
Doc. Control No. OSWD-PMB-SOP-007
"'DSWD

Rev. No.
Effective Date
02
£,-{~1o<r
I Page 14 of 14
~o . 1.D'"
--
-.- .
... _._-_. ...._- _ _ .

__
.
S
~
---- _.# .. -
The Social Worker Social Worker Progress Upon
reviews and evaluates the Notes/Report receipt of
EVALUATES
after-care service report, s/Recordings the report
AFTER CARE and check if the agreed
SERVICE after care
REPORT plan/reintegration
agreement is achieved or
1 not
0 I
The Social Worker Social Worker Follow-up Within first

SENDS FOLLOW-
follows-up the LGU for the Letter three
UP LETTER submission of aftercare months; I
report. Monthly
I
I
For CICL I
Quarterly
cp ,
After receipt of Progress
Report and or detailed
information
Social
recommends
/feedback
directly from the client, the
to
Worker
the
Social Worker Closing
Summary
Report !
Upon
completion
of at least
50% of the
After- Care
Program
PREPARES I·' Helping Team/ Plan
CLOSING Multidisciplinary Team the
SUMMARY closing of the case or for
referral to other agencies
for other support services.
,
1
Total
( END
) turnaround
time:
months for
6
Center-
based
........•.. _.... _..__ .... _ __ ..
.. _-_ -
... Phase
strict confidentiality Therefore, unauthorized reproduction is strictly prohibited. unless otherwise permitted by the DSWD. All

OCA Circular No. 356-2023

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OCA Circular No. 356-2023

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OCA CIRCULAR NO. 356-2023

TO ALL DESIGNATED AND STATUTORY FAMILY

SUBJECT: ADMISSION REQ!JIREMENTS AND PROCESS OF

The Department of Social Welfare and Development (DSWD)

To facilitate the efficient coordination and admission of CICL

Accordingly, all concerned courts are hereby INFORMED that

1. Medical Certificate before the release of the CICL from

Further, the Local Social Welfare and Development Office or

The process and requirements are observed by the RRCYs in

For the guidance and observance of all concerned.

~IA CJ/;-C/rgUdr.dswd,rrcy .cicl

CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY

APPROVED BY: JERICO FRANCIS L. JAVIER Undersecretary for Operations

.•.•. ,.. •.•.•....

Rev. No. 02 Page 2 of 14

3.0 Associated Reference/s:

3.1 Administrative Order Number 15 series of 2012 or the "R.evised Standards on

CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY

i The Social Worker (SW) Social Worker 30 minutes

Department of Social Welfare and Development I Effective Date

CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY

I Remarks: In new normal

Effective Date S{f~

It is also part of the Initial

The Case Manager Case Manager Accomplishe

I Orients client/resident Social Worker Two days

The Houseparent Houseparent on Records on - During----·--

I;;. ,~: In the absence of medical RCF concerned

For some cases, for Dental Clien t 'siRe

CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY --]

! The Social Worker on-duty Social Worker Logbook During

Remarks: In new normal situation, client/resident should undergo

CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY

The psychologist or Psychologist! Initial During 2nd

At this stage. the request

Rev. No. 02 Page 9 of 14

Department of Social Welfare and Development Effective Date .s{\,~\1\\

, of the clienUresident in the and

1-- .__. -+--_-=:-:::-_.:!-6 !-- ._ __ 1-- -f-:::---:----:-:----l

8 provision of services to the

CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY

The Helping Helpfng Team/" Progress Level 1

I The Social Worker Social Worker, Modified During

of other members of the

Rev. No. 02 Page 11 of 14

CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY

111.0. Evaluation 3 months/S

For CICL cases, the Social I Manifestation

The Helping Team/ ! Helping Teaml Discharg e On the

Rev. No. 02 Page 12 of 14

CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY

The results of case review

1 hereby informed of the

The Social Worker Termination 3-5 working

Medical Medical One week

Social Worker Helping Teaml Accomplishe As per

Rev. No. 02 Page 13 of 14

CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY

The Social Worker sends

In some facility, the

CASE MANAGEMENT IN CENTER AND RESIDENTIAL CARE FACILITY

... _._-_. ...._- _ _ .